Throughout the Northside Hospital system, we are committed to balancing clinical excellence with safe, high-quality, compassionate care for our … See more
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I was quoted an amount for an x-ray by Dawn. I paid the amount at time of service and received a receipt. A few months later I received a bill for $43.00. I contacted Dawn and the center and the billing and they said it would be taken care …
NO STARS –
Worst experience I have ever had in a hospital, medical facility or for that matter anywhere. I was brought in after having a car accident with back and …
When i went here to deliver back in December the visit was wonderful everyone was helpful. The part that really upset me is when i got ready to leave the hospital worker that was helping me and my son get down stairs he didnt take the time …
Hands down I love the birthing center. I have had all but one child there. Now there are some bad apples (nurses/doctors) there. That will leave a really bad taste in your mouth. Yet the others (nurses and doctors) are amazing. I would …
If I came here, it’s because I do not have anything good to say about this hospital on July 10, i came to this hospital
to give birth to my daughter. I had a very bad experience. That day I thought I …
The financial department of the hospital sent me to collections after paying $ 700.00 from an account of $ 1114.00, after they set up a payments of $ 100.00 a month for a year. They never sent a letter to advice me about sending me to the …
I’d like to give a big fat 0! AWFUL, Someone needs to teach dr.Marchak to whisper when he’s complaining about a patient. “ I knew what she wanted as soon as I saw her” “ just give her a Percocet and send her home” I was labeled and judged. …
It’s one of the worst hospital.. I went for labour in north side hospital the guy who gave epidural he gave in wrong nerve which causes unconscious, high fever. If we question them they r telling sorry in urgent he gave wrongly so il give …
Went to the ER for short of breath and dizzyness; the front desk person was quick and attentive. They were able to run tests and explain the results so that I did not need a medical degree to understand. Dr.O and RN Jessica were kind and professional. I was lucky to find this hospital as I am from California out on a business trip.
(ER Visit) The staff at the Atlanta location is very unprofessional and the nurses here are rude. After waiting for 1:25 min. one of the RN came to ask for personal information in the lobby where other patients were. It’s sad that you can’t …
Our son was a surprisingly quick labor. We were set and prepared to deliver at Emory, but on February 28th, 2016, he decided he needed to be here NOW. Northside was the closest hospital to us at that juncture in time, with contractions …
This hospital is excellent by the highest standards I have ever seen…all the staff treat you like family and go above and beyond…this tech helping my Mother with all her needs and questions was incredibly helpful, sweet, good natured …
I’d give it 10 🌟 if possible.
Since the minute I was admitted for an induction I have been treated like royalty, everyone is soooooo nice and always asking if they can get me anything else. …
Absolutely the worst hospital ER I’ve EVER been to. I’ve been to many hospitals with the same problem throughout the years and I have never been treated so rudely by staff (the ultrasound tech was amazing!). I’ve also never been pushed out …
Excellent service and staff. THE NURSES on 4c were awesome. Had a vsg with Dr Paul Macik and felt 0 pain when I woke up. Staff members were exceptional !!! It was like a stay at the Marriott hotel 😁. I was so pleased from the 5:30am …
I had the pleasure of being a guest at Northside 2 times this month. Both times I was a guest for a week long stay. I had the best experience during a very scary time. All of the staff from the Doctor to the porter were very helpful and …
Lauren and Angela are the best RNs at this establishment. Labor and delivery are extremely lucky to have these two nurses and are very valuable. My wife was given the upmost respect and was treated very kindly post c section delivery. They …
My grandmother has been in icu and the nurses have been just wonderful. They have taken such good care of her and everything we have asked they have been very patient and informative. I really appreciate Heather who had been absolutely wonderful the past few days!! Thank you so much for taking care of my grandmother!!
I’m sooooo disappointed I’ve been to the ER twice this week and both times I’ve waited for over 3 hrs to get a room. I’m in pain and so uncomfortable and everyone of these arrested patients come in and out that have all come in after me and …
Northside I have to say is one of the better hospitals in the Atlanta area. They are very big on customer service. From what I hear employees like the pay rate. Which most say is above average. They take pride in keeping a very clean …
I had bunion surgery at the Northside Hospital Surgery Center on Meridian Mark in February 2016. The estimate they gave me ahead of the surgery was three times lower than the actual cost. Their response to their failure is essentially, “Gee …
If you are overweight or obese I beg you to stay away from this hospital. You will be mistreated and discriminated against. I was recently admitted here and soon as I arrived at the hospital I was met with disdain and a very unwelcoming …
Last week may 10 th I had my baby there I was really excited to have me baby at Northside but everything changed when I met my first nurse omg she was so rude and form there my experience went to trash most of the nurses were so cold, I …
The staff was pleasant and professional. The wait time was great! We felt important and we were well taken care of !! The best place to go in an emergency!!! I gave birth to my daughter there and it was phenomenal!!! I recommend this hospital to everyone!!!
Even though the hospital is ok. I went in Feb to the emergency room and found out I was having a miscarriage. The girl said they were taking blood which is very understandable. But then when i looked over she was switching me over to an IV …
Received medical care at the ER and then the hospital for 4 days for an obstructed bowel. All of the nurses, employees, and doctors at Northside were professional and helpful in my scenario. I had a pleasant experience for what I would …
I have had 6 of my 7 children at Northside Atlanta. I can honestly say that I have never felt more love and support from a group of strangers EVER in my life. The Nurses who helped take care of me during Labor & Delivery and after were …
Dr.michael scott gave me a bad experience. He was acting all knowing when he came in the room. And started answering my questions before i could finish them. He is the head OB for this hospital which confuses me bc he is not present in the …
There’s a reason why people go to the “emergency room” but the staff has no sense of urgency. They’ll have you waiting in the waiting room for 2 hours if you don’t remind them. I’m pregnant, had some of my mucus plug fall out and there was …
My wife had a heart procedure at Northside Hospital this week and the whole experience was great from the start as the doctor came in to check on how she was doing to the nurse who was there after the heart procedure was done. The whole …
This is by far the BEST hospital ever! From admissions to billing to the floor: nurses, orderlies, techs, and physicians. They are the most “customer service oriented” hospital ever. They exhibit empathy and compassion but also have the …
I wouldn’t recommend this hospital to anyone, while waiting to get into the delivery room one lady was extremly rude to me. I was in pain and I had became anxious, just wanted to check on the waiting time I felt like she had a nasty …
Went to ER around 11:45 pm 7/17/18 checked in told the ladies at the front that I was having pain in my chest shortness of breath and severe coughing. I was triaged and told I would be taken back in an 1 1/2 hours to 2 hours I asked even …
Went to the hospital last March with an open head wound. Received imaging but my wound was not cared for or touched. No bandages, no antibiotic salve, not even wiping the blood away. I walked our of the hospital after being treated with the same open head wound.
I was admitted into the hospital for a stroke I suffered and was there for 8 days. During this time my family member filed a short term disability claim for me so I would not lose my job. The forms were sent to the hospital and the doctors …
Stay away from the emergency room department. The ER doctors are not in net work with my insurance Aetna. I keep getting large bills and told to appeal. I called my insurance company they cut the ER doctors group a check for 800.00, not …
5 stars for the medical staff, who were extremely professional, warm hearted, and attentive. we will always remember the way they treated us. facilities were also fantastic and comfortable. …
I was rear ended back in June and came to the emergency room. While waiting to be seen I saw the receptionists whispering, laughing after everyone checking in. Very unprofessional! Finally got called back to see the doctor who was helpful. …
Worst experience of my life nurses stole money out my bag , tried to take my bag saying it was full of cash saying I had a million dollars which wasn’t true and wasn’t there business if I did trying so hard to get it so it could be empty …
I have had a terrible experience getting physician to access lab work on my portal. He wants all new lab work which because it was just recently done insurance balks at. Its just a mess.
This hospital is a scam! Please don’t go here! I was charged $4,000 for services I NEVER received! I had a panic attack and received no treatment , but I was sent a bill with all kind of charges for treatments that they would have done had …
I’m a first time grandmother. Watching my daughter give birth to her 1st born child was amazing. I will say the nurses could use some training in how they treat grandparents. It’s as if they have no respect for the position we are about to …
Fantastic team of people! I was so well cared for by each nurse, technician, doctor and every person from janitorial, food staff and security personnel. My family had a great experience with staff in the waiting room too. No fun to go to a hospital for medical issues, but the wonderful people at Nothside make it the best place to go!
Good service. Would give 4 stars with minus rather than 3 stars with plus. 1 star is taken off because of intrusive additional services along the stay, and inappropriate requests from external people (big question how they get that close to …
Absolutely terrible from customer service to empathy. I can’t say that I’ve felt completely invisible but having had the unfortunate circumstance of being hauled to this ER by kind strangers after a cycling accident due to road …
I LOVEEE this hospital. The emergency room is fast and the doctors are great and understanding. I also had my daughter here 8 years ago. Greatest care any patient could ask for I tell you. I live in Decatur now and I still drive all the way to the Northside to get care.
I have been coming here for 15 yrs. because my Dr. has privileges here. He is one of the best rheumatologists in the Southeast. In the last few years Northside has declined in quality of staff and quality of care. This visit ending today …
The nurse was very rude, she had an attitude when I was trying to find out about a bed. She had no compassion or empathy to the fact that I’m In extreme pain. No one has checked my blood pressure and Preeclampsia is one of the main things …
My friend was in this hospital for a transplant. Although there were good faculty, it was apparent that the nurse, techs and EVS had terrible communication. She was a fall risk and she fell backwards and staff did nothing. Didn’t even help …
I just want to let you know that I will not be utilizing the “baby hospital” because of my experience with Peachtree Women’s Clinic. Dr. Park was sub par and preferred to give me a hug rather than discuss my medical needs. Not to mention …
If I could give them a zero I would I never experience anything like this before I have set in this room for 3 hour before anyone even came to check on me I live here from Texas and sweet lord this hospital don’t ever have to worry bout me …
Had a good experience with Spencer Prince in our Human Resources Department..He went above and beyond. I know your job can be tough… You should be so proud of yourself. You’re amazing!!!!!!!!
Don’t go here for pain. They treat you like your addicted, and opiate seeking, right off the bat.
I have an mri showing I’m In pain. Youll definitely came out in pain feeling …
Medical staff are very nice and helpful, I took one star due to the lady doing our registration; she was very UNPROFESSIONAL and rude. Other then that my experience was fantastic. My baby had to spend a few days at the NICU but the staff was fantastic and did a great job taking care of her!
What would’ve been at least a 4-star review is now a 1 due to the careless-ness of some of the staff. I delivered here about a week ago and the labor and delivery team was great!! However, some of the nurses failed to actually act according …
Had a excellent delivery here except for one incompetent nurse who was assigned to me during labor. She didn’t care about my request, pain or needs. Luckily she was sent to lunch and I was saves by the sweetest older woman who made it much …
I had a biopsy scheduled back in December. At the time they told me my insurance would cover and the portion I was responsible for was $0. A month later I get a bill for $3000 from them. If they’d have told me it would cost that much is have delayed it 3 weeks until 2021 so it would count towards this year’s deductible.
The food is terrible and apparently you can’t decide what they give you anymore or the people who test positive for covid are only allowed cold leftover slop with eggs and fish.
I’m so glad I had my son at Northside. Every single person I encountered was excellent. Dr. Leader and the nurses on her team were amazing. I hate that I can not remember their names. They made sure I was as relaxed and as comfortable as …
Northside Hospital needs to be investigated! Arrived there on time, no one asked for an ID. Waiting Room is way too small. Called back for outpatient surgery— finally after 1.5 hr a nurse came back— I told her I thought I needed a wrist …
After suffering from a bartholins cyst for the past few days which was the most severe pain I’ve ever felt, I finally went to the ER at Northside. What a great experience! …
I was taken directly to an emergency patient room as I has passed out twice. My trearge was fast with staff and doctors. Last time I was in a hospital getting to X-ray was a shuttle through hallways and an elevator ride. Not so with …
Not only are they currently saving my dad’s life at the BMT unit, but the every member of the staff is so kind, compassionate & helpful. I think we have met everyone associated with this unit by this point but I would like to give a special …
Labor and delivery/Triage nurses, excellent! Amanda and Team lead Jayme were amazing! Mother/baby unit, horrible customer service, no communication skills! Very poor service! Lazy staff (Techs/nurses), I could have discharged from labor and delivery. Front desk is a JOKE as well, I believe her name was Courtney.
I got in a car accident last week and was so impressed with the staff, nurses, PA, Insurance people… EVERYONE from check in to check out! They were so kind! They seemed to genuinely care. Unlike many hospitals, they seemed aware of my …
I delivered my baby boy in this hospital and I wish I had not. Right from the start on the day when i went into labor i was assigned an incompetent nurse who literally pricked me thrice for the iv line in which one of the times was a …
Beware of unscrupulous billing practices and poor care. I went in after falling off the ladder, and was refused services for an MRI. The physician claimed I was experiencing a muscle spasm. I hobbled out in agonizing pain while being …
they told my daughter in law she had to pay $2500 up front, 30 minutes before her surgery, and took her admit bracelet away from her all while her surgeon – who does not do refunds- was calling and wondering where she was. no prepayment …
Northside is pocketing money for horrible service. We arrived on a Saturday night 11 pm with a bleeding head wound. The Administration staff gave us attitude and was rude. Nurses and Technicians were fantastic that is what the star is going …
I apologize in advance if I forgot some of the doctors and nurses names but since I’ve been admitted to Northside Hospital for my reaction to an epidural I had for a spinal injury the medical staff has been nothing but accommodating. My …
My husband was admitted Sunday. He was experiencing shortness of breath and complaining of extreme mood swings. They made sure his heart was healthy and did every test, which I am grateful for. But anytime he tried to address his mental …
My wife had hip replacement surgery at Northside Hospital. She is in the medical field and researched various doctors and hospitals before choosing Dr John Henry and Northside. In addition to my wife’s preoperative consultation with the …
I had a procedure done on the 29 of July and besides the outstanding work of Dr White. I also wanted to thank the amazing nurses at Northside Hospital in Atlanta. Nurse Brittany, Nancy and Amber as well as Denise the tech, they were extremely professional, and caring I felt I was their number one priority.
A very mixed visit for the birth of our child. Many if the nurses and staff were amazing, caring people. But the hospital had recently switched to a new online tracking system and it was clear that everyone wasn’t trained and there were a …
I was undecided in the beginning of my pregnancy on what hospital to deliver baby. I received soooo many recommendations to Northside. I am so relieved I made that decision and transferred to Northside switching OBGYNs was a pain but it was …
I was admitted through ambulance ER and I was quickly checked in. The nurses and registration employees were very nice and accommodating. I did not feel rushed. I was helped without judgement. I was in and out in 3 hours, test performed and …
I had the worst experience at this hospital. If you plan on delivering please do not consider this hospital. My water broke around 5:30 am, they had me waiting in the lobby for 5 hours. Everytime they get a room ready they give it to …
For the location to have so many babies born there, it is so very quiet. While walking through the hallways as an expectant mother I did not get one hello from any of the nurses. My individual nurses were so great that I wrote personal …
Horrible service. One of my family members was admitted late into the night, a CT scan was conducted on them. The MD did not address the results of the scan until 10 HOURS later. The MDs RN divulged that the MD knew the results within 1 …
Years ago I VOWED I would never use Northside, EVER, again. Their billing dept was nothing short of criminal shysters and the hospital just so fragmented you couldn’t get anywhere. …
I went to the ER because at 5am on July 20 I dislocated my shoulder. Upon arriving at the hospital it took almost an hour for me to be seen because all of the beds were taken with what’s going on with Covid-19 and other emergencies in the …
My wife was admitted to the ER at 1:AM for severe abdominal pain. Although Northside never contacted me, I was instructed to write my name, phone number and relationship on a piece of scrap paper, and to wait outside. I was never able to …
You’ll get excellent care at Northside Hospital but be careful not to OVERPAY your deductible or out of pocket maximum. I had several tests prior to cancer treatment which all required large upfront payments. I paid more than my out of …
Yesterday, ( July 28, 2020) I checked in the ER after leaving my Obgyn to have surgery for an ectopic pregnancy. I was greeted and treated with such care that I’ve never experienced at any other hospital. This was my first pregnancy, so I …
Would give 0 stars if I could. I over paid by $2740 up front for a procedure in February. They had NO problem cashing the $20k check from my insurance 4/21 but haven’t posted it to the account so I can’t get my refund. ABSOLUTELY RIDICULOUS!!!!!
There is a doctor named Dr. Rothstein who is extremely hostile when speaking to patients. I ended up breaking down trying to explain what was happening because he refused to listen, yelled at me, then stormed out the room. Unless you are …
The nurses were spectacular and the doctors very thorough and kind. The nutrition department, nurse’s assistants, and housekeeping were all very friendly and helpful. I had one incident with one nurse that was not assigned to me, but we are human so we make mistakes. Overall I received great care.
Billing department is completely incompetent. Will fail to bill your secondary insurance for 10 months in my case, send to collections, then bill secondary insurance. I spoke with their billing department at least 5 times trying to correct …
I was scheduled to be induced on Monday. I was told the hospital would call once they had a bed available for me to come in. Today is Thursday and I have not heard from the hospital with an update. Every time I call they say no beds are …
My daughter was admitted after a trip to ER determined she had Pneumonia. Her stay was three day’s. The hospitality from ALL staff we encountered was phenomenal!! The entire hospital was very clean, the temperature was comfortable and …
I have had two surgeries at Northside Hospital. Both times, the nurses had an EXTREMELY difficult time getting my IV in. I was stuck multiple times both times. Usually I am very easy to get an IV in, so it is interesting that they had such …
I had a good experience when giving birth to my first child. I didn’t love all the nurses but I did receive good care. There was a nurse named Tonya who was amazing and if you get her as your nurse you are lucky. I also thought the food was …
Right at a year ago I went to their emergency room with severe lower right abdominal pain, and within minutes they had me CT scanned and ready for an emergency apendectomy. However the CT scan showed only an abscess so I was admitted for …
Northside and God saved my sister back in 2014. I’ll always recommend them highly. Neurologist Dr Morrison and is staff were amazingly awesome. I’ll never forget how they treated us. My sister had a subdural hematoma. To this day, youcannot tell. Thank you, thank you, thank you.❤
I’ve spent a lot more time in this hospital than I’d like but have always had a good experience. I’ve had multiple major surgeries there. They’re team approach to care (pain management, wound/Ostomy nurses, nutritional services – even …
Visited the hospital in quite a few occasions. Most time due to doctor’s arrangement. Recently starts to deal with the hospital directly. The direct experiences with their pre-op, financial and customer service departments are bad. They …
Amazing hospital with an amazing staff. Everyone made me feel so comfortable with me getting surgery. They treated my best friend also like family. Had outpatient surgery and everything went well.
While my girlfriend was pregnant we was treated very poorly. The nurses tried treating us like children, and completely undermined our opinions. Then to top it off they bill us for 3 grand and send us to collections without ever getting …
Have had 3 babies here. Why hasn’t the hospital invested in making patients more comfortable? I could give a long list of things that infrastructurally need improvement. I’ll give just 3: our hospital door hasn’t been oiled in 2 years. How …
I strongly caution against making an appointment for a COVID vaccine with Northside. I work for a critical healthcare supplier and received a Letter of Attestation from my company so that I could receive the COVID vaccine as part of Group …
Took my husband for a procedure here. All of the staff were professional, friendly and helpful. Nurse Sasha was a joy and so caring. I was impressed with everyone who helped us.
ZERO!!! This place is SO UNPROFESSIONAL to say the least! ADMISSIONS SUPPOSED to open @ 5:30 a.m., they opened @ 5:43 a.m., the lady that works
IN ADMISSIONS got off the elevator with BREAKFAST! REALLY! & looking at us like …
I have never seen a health care facility where literally no one seems to want to do there job, or even be at work. Attitude from the get go, and I am an easy going and a “go out of my way to be nice”, person.
Worst experience ever. My daughter is having a major surgery today. I have been to many hospitals in different parts of the country and world. The waiting room is small, uncomfortable and overly crowded😔 Also, you have to wait and see your …
My grandmother was here for covid. She had a purse with money (large amount) and her daughter asked for them to give the purse to her for safe keeping. They said no because of covid.. at discharge her money was gone and earrings from her …
BEWARE OF THEIR BILLING DEPARTMENT! I was in the ER for a 2nd trimester pregnancy loss in Nov. 2020. I gave them my insurance card, they submitted one of my bills, but not the second much larger bill, to insurance. Insurance paid the one …
The medical staff is great, but they make it a headache to pay them after the fact. It takes 3 minutes of automated assistant interaction to get to a musical hold queue, to wait several more minutes, just for someone in accounts receivable …
Had a pleasant, safe, sanitary and accommodating experience during my overnight stay after surgery back in Oct.! Shout out to Jessiel, Chelsea, Lisa, Jenny, Jeanne, Denise P. & Denise S. These ladies went over and beyond to make me comfy when my pain was at its worst.
Hospital and staff are great. They treat you with amazing care. I live about 45 minutes away and would always take that long of a drive to get treatment at this wonderful hospital. Thank you Northside Hospital & Staff!
I have worked in multiple hospitals for over 15 years, and have 2 medically complex children– so much of my life is navigating healthcare systems. Northside, and their acquisitions of local clinics, provide the midst dismal, …
BEWARE if you want to use Care Credit to pay your bill. They will NOT accept it. The level of care you will receive is meh but the bill will be astronomical. Go to another hospital if you can.
This hospital is clean, great service and caring nurses. This hospital took good care of me. The doctors are amazing. The cardiologist doctors was great. The gasterologist are great. they all was good to me & my family. The only thing I …
I have been receiving care at Northside Hospital since 2010. I have spent thousands of dollars, and undergone multiple procedures, including four surgeries. Having been the recipient of excellent care both from the physicians and nurses of …
Being from another state on business and ending up in the hospital is scary. The team here made the experience so much easier and comfortable. The nurses and doctors were all caring and considerate. My husband had to be admitted for several …
Allstar weekend, I didn’t know I had ate a weed brownie. My anxiety was acting up, so I went to the hospital. The doctor I saw, her bedside manners were horrible. I didn’t get a Covid test, but they said I had Covid. Tried to give me an iv …
I posted a review a while back and I see it has been deleted. So I’m posing again. People need to know the truth. I had my daughter here in Dec. of 2014. First of all, they say they are natural friendly. Sure, if you want to be pestered …
We are kaiser patients and was told when my wife got pregnant that we had a choice between here and Emory. Based off of word of mouth from Family and Friends, we chose here. I can’t come up with words about how wonderful our experience was. …
I have a laparoscopic removal on Endometriosis and my appendix removed. My doctor was Dr. Sinervo and he was AMAZING! He prayed with me before my surgery which he did ask ahead of time and he held my hand until I was out under. The nurses …
I had a hip replacement surgery 01/11/2018. This is my 5th surgery. I’ve never had any problems with nurses finding my veins. My arms and hands were bruised. I got to my room I had a broken bed, nurses were rude and inconsiderate. I LOVED …
I must say I have received the WORST customer service experience in my life in dealing with this hospital. I have been calling them every week since August about a bill and have received no help. Whenever I speak with someone they always …
I would NEVER give birth here again. Some of the staff was great, some was terrible and your billing department needs a huge revamp.
I had my son in June of last year and the delivery process was already stressful …
I didn’t think I would write a review for Labor and Delivery, but I had to brag somewhere. I was so anxious to deliver here because it’s known as the “baby factory” and you will get minimal attention and care from how busy they are. Our …
Smooth labor and delivery process and had the pleasure of working with some amazing L and D nurses who were so compassionate (Julieanny we owe you!). Newborn care after delivery was spotty and depends on the quality of your nurse but Latoya overnight was our little angel! All transporters, staff snd even tv engineer were very kind.
I had my two sons here. The delivery process went really well. The nurses are really attentive, they check on you and the baby to make sure you doing good. Their food is great, and lets me just say you choose out of their menu. They put …
I just left this hospital and it’s sad to say that I had the worst experience ever… I have a sinus infection and my sinuses are swollen and im in a lot of pain and I told the doctor and nurse that I suffered with this for years.. and I told …
I delivered my baby 08/23/2021 and I had the best experience with my staff assigned to me. My RN at night was Tamera she was the best, we bonded so well I wished I would’ve exchanged social media information at the end of my stay. She let …
My fiance was recently in Atlanta on buisness for work and got really sick. She went to this hospital and was told she had issues with her gall bladder. That was fine and all but when she asked to use the phone to call home in New York to …
I was so hesitant to go to the hospital for my medical problem because I had no insurance. My fear was I would go, get a huge bill and nothing be resolved. I was 100% mistaken. From the moment I stepped through the door of the emergency …
My fiance has stayed well over a month there since the start of the year. Every nurse I have encountered personally or talked with or over heard talking with her have been nothing but kind, caring, and helpful. Lachone on the second floor …
Wait was horrible. Took about 5 hours to be seen. Staff was great though once we were in the room. Thank you Mary, Brandy, Johnathan, and all the others (sorry I tried to remember as many names as I could). You guys were awesome and I appreciate all you do!
If I could give a 0 I would.. my son is there now, he’s been waiting since 9 ish pm . It’s 4:08 am. Still waiting in the waiting room. This is ridiculous.went to front desk. Lady said it may be another hour or longer, leaving to go to Wellstar .
This is the worst hospital I have ever dealt with in my life, and I even worked in medical sales for many years. Their business office is the absolute worst ever encountered. I’ve sent them my statement of benefits four times to management, …
I had to take my husband to the ER. They would not let me come in, which I understand because of covid, so I waited in the car.
I had to use the bathroom really bad so I went to the main entrance to see if …
I’m not sure if the hospital is short staff but waiting three hours to see a doctor is ridiculous. I brought my boyfriend here because he was having chest pain. We waited and waited without being informed on what might be the cause of us waiting. I felt like no one had any sense of urgency.
Had hip surgery a few days ago. Everything from the staff was top notch and made me feel very comfortable and it was my first time having surgery. Nurses were fantastic, Doctors were fantastic and everyone at desks or getting me situated …
I traveled across the country to have my surgery with Dr Sinervo. The staff are so professional, organized and attentive. My night nurse Brittany, was in particular the best nurse I have ever had. She is very calming and focused on the patients needs. I felt very well cared for and would recommend Northside Hospital to anyone.
I delivered my daughter here and was treated wonderfully, my nurses were very attentive and considerate of me and my wishes. The food was very decent and service was always prompt. …
7 mm Kidney stone. Writhing in pain and vomiting. I received TERRIBLE PAIN MANAGEMENT – they wouldn’t give me anything strong enough to help until I had a CT. I couldn’t have a CT because I was writhing and vomiting and couldn’t stay still. …
My wife delivered our first child at the Atlanta campus in early October. We interreacted with 20+ hospital employees during our 4 day stay, and were continuously impressed with the high level of care provided by everyone who worked with …
Wife was having outpatient surgery at the Sandy Springs facility across the street from the main Northside hospital. The receptionist told me I could get something to eat at the main hospital. I walked across the street to get something but …
Review from 10/2019: Tamara cared for me as if she was my mom and showed our daughter so much love. I felt blessed to have received care from her on both nights of my stay. My nurses during the day didn’t check or look at half of the things …
I’m confused as to why the ultrasound tech and the doctor came at the same time. After waiting an hour to be seen, they both came at the same time. The doctor told her 2 min. – and the doctor literally took maybe 4 min. In that time …
I had a robotic lip rod optic hysterectomy. My doctor provided excellent care and service. In fact, every Nurse, doctor, anesthesiologist, student anesthesiologist, departure staff and security were AWESOME! I felt well taken care of and …
I had the unfortunate opportunity to need the services of this facility. I say unfortunate, because no one wants to be told they need surgery. That’s where the unfortunate part ends. …
Recently had my baby here . The staff is great . From the time I arrived until the time I left everything was literally perfect . I had to have an Cesarean so I needed extra and special care and I got just that . Dr. Sarah Jeffers …
This hospital refuses to make a payment plan after numerous attempts. When I call they reroute my phone calls to a third party attorney or collection agency. Someone threatened me stating they put a lien on my home. They continue to harass …
Registration with Yulonda was very professional.
Every staff member in the Radiation department were outstanding. The doctor that was doing the bone marrow biopsy came to explain every detail. …
Central Medical floor is not attentive to patients enough, too much MRSA also not seeing enough sanitizing in this hospital compared to Piedmont Atlanta
I am a big supporter of Northside Hospital. I had my daughter there and multiple surgeries. However, I am very disappointed in the care my family member received on 5th floor recently. The staff acted like you were bothering them if you …
Never come here , soon as you walk in they gone tell you the wait 5 hours and if somebody else come in in a emergency you will be pushed to the side , it was more people standing around talking then working , not helpful at all , it’s …
If I could give 0 stars I would. I worked here 2 years at the help desk. Got fired today after complaining to HR last week about my manager’s disrespectful text messages after leaving to go take care of my child who broke her leg. Loved the …
Although there was a horrific mistake during my discharge from labor and delivery, I want to stress what amazing staff service we had during our stay at the hospital. Out of everyone at the hospital we only came across one unpleasant staff …
I am very happy with the care I received at Northside Hospital. The nurses were very attentive. I watched all nurses wash their hands going both in and out of my room, have me verbally verify my name and date of birth before giving any …
We decided to have our baby at Northside Hospital over Emory. Our doctors recommended Emory but we decided to go with Northside after a tour. Best decision! The Nurses were great and very attentive. Sheila, Melanie, Jasmin, Jasmine, Ada …
Wouldn’t let me wait in the lobby for my husband who was in the Leukemka ward with his dad, so I had to wait in the cold where the automatic doors were, then came out to tell me I was sitting there too long and complain that I was eating.
First of all the check in nurse is very rude to me. And now I’m sitting in the middle of the lobby stomach hurting like hell and just sitting here! Should have went to Emory!
BEWARE! During my ER visit the nurse came in alone & was shaking when talking about taking my blood and sent another nurse in who talked poorly about her colleague. The doctor came in & told me what I was being prescribed without taking my …
I had the most wonderful ER experience, like ever, while at Northside’s Sandy Springs location. I went in for potential carbon monoxide poisoning and all of the staff were kind, courteous and efficient. Their bedside manner was very …
I was recently brought to the ER I sat in the waiting room for 5 hours . I was told that people had worse symptoms or issues was put in front of me and another patient with sickle cell. Long story short I left because the people behind the …
The staff continually gave me the same medication after I told them it wasn’t working, and it didn’t work during my last surgery either. They pretended to go get something else, and gave me a pain button to push. I pushed it twice with no …
Staff was incredibly rude to us during our entire stay. Kelsey ED triage nurse on 12/8 was very loud during interaction with me as advocate for patient. She needs a course in cultural competence and HIPAA so the whole waiting room isn’t …
I traveled from North Carolina to have surgery here last Friday (5/6). Every staff member from administrative to nursing was absolutely wonderful – very kind and happy to help. We had a fantastic experience.
I visited the ER and found out I had appendicitis then had surgery to remove my appendix later the same day. Every single nurse, doctor, and staff member was amazing, incredibly helpful, and kind. So grateful I was in their hands for my emergency.
Great Staff! Went to ER and wait time wasn’t long, maybe about an hour or so. They had more than one doctor on call which is a miracle compared to other hospitals! Treated me like they cared and they listened to me patiently. Wonderful Service from front desk to nurse and doctor!
My sister spent 9 days at N’side on7 the 5 th floor. She received excellent care from the ER to the nurses, doctors and entire staff . The food was excellent ! Bridgette, who works on the 5th floor is a awesome employee and one of the most caring employees…Keep up the great work!
I wish I could give zero stars. Coming to this hospital was the worse experience ever!! I went in the ER with stroke like symptoms and was told I had a migraine and was sent home when I couldn’t even walk I felt that the answers I was …
My husband had a seizure and fainted then seized again. EMT’s were at my condo in 10 minutes. I am brand new to GA and in the middle of COVID. I was advised hospital would not let me in to the emergency room. My husband has dementia. …
Would be giving it no stars if it was available. My son called me stating they wont release a prescription to him unless he pays the hospital bill for his visit. Hmm interesting! …
So upset sitting in the patient room. Came in for pain down below while pregnant and have been here for OVER 6 hours. 16 weeks pregnant and I’m starving. Havent gotten water, crackers, nothing…. Haven’t seen my nurse in 3 hours. Looked …
This is the worst hospital ever the staff are not Spiritual by any means they are actually into setting up parents with CPS lying claiming abuse… BEWARE OF THIS SO CALLED HOSPITAL THAT DO NOT REALLY CARE!!!
Staff was not helpful or friendly when asking for an update of a loved one and they will not let you in or keep you informed. Use any other hospital if you’d like to be updated about your loved ones
Horrible hospital i will never have a child here again almost died in they care they was rude and mean to me my whole process from having a child until getting rushed to surgery to leaving. even lied on me and try to get my kids took from …
I did my D&C surgery at Northside Hospital Sandy Springs. First of all, I would to thank my surgeon, Dr. Sirisha Raju, Nurse Sarah (from 3rd fl, sorry I forgot your last name), Nurse Brooke Anderson William ( forgive me if I got your name …
Yesterday morning I came in for surgery. I was greeted with lovely smiles and lots of information to help prepare for surgery. From the receptionist at the desk on the 3rd floor to my nurse who looks like Miley Cyrus but nothing like Miley …
I’ve debated posting this but I will and it’s long I apologize. I was admitted for one week before the scheduled c section of my daughter. The care during this time was wonderful. HOWEVER. After? Horrible. Shortly after they delivered my …
Do not go here. This was the most traumatizing medical procedure I have experienced. Several employees did not use sanitary measures (reaching into trashcans with gloves that they used to then attach IV’s to me, putting gloves back in the …
The staff from front door to back room was amazing.Fatima in the ER was amazing even the man 👨🏾 taking my money was cool Jamila apart of the cleaning staff was so sweet and the hospital and hospitality is appreciated. I’m a plus size black …
Absolutely disappointing. I tried to go in to get a wheelchair and was chastised by the security officer. My mom just had a LVAD placed and cannot walk. It took 45 mins to find a wheel chair. Hospitals should have wheelchair easier to …
I just moved back to Georgia and let’s just say I didn’t get the memo how bad this place has gotten. It used to be a great place to get treatment. Honestly, it might not even be that bad if you have a popular disease/condition, but …
******WARNING, IF YOU HAVE SICKLE CELL, NORTHSIDE HOSPITAL ISN’T FOR YOU******This hospital doesn’t care about people with sickle cell disease. I went to the ER on 6/16 for crisis and they made me wait 2 1/2 hours before I decided to leave, …
If I could give 0 stars, I would. I had a surgery scheduled this morning with interventional radiology to have a port placed and removed. I have A LOT of severe medical issues and desperately need this port fixed. The surgeon who placed it …
I had a bad experience with my baby girl. The people that changed shift, half of them were excellent and the other half were just plain rude. Keep in mind we stayed for 5 days after birth due to my daughters condition.I told them that i was …
I gave birth here a year ago and it was a bad experience with the epidural. My heart rate went really high after there was ringing in my ears and they were clogged. I couldn’t breathe and then my blood pressure went really low. The nurse …
Northside Hospital betrayed my trust in them. I drove almost a hour to their hospital because I thought they were a great hospital. But they are no better than hospitals with a 1 star rating. I brought my daughter in because of a …
I delivered my baby in 2021, this hospital has amazing staff. I loved how welcoming they make you feel. I do not have any complaints at all or any negative comments about this hospital.
The Nurse staff worked together for the benefit of my good according to my wishes. They held my hand when I needed comfort, made me laugh when I was scared, and made sure I had everything I needed for a speedy safe recovery. I am forever grateful to Dr. Ford and all the Nurses that cross my path that day.
I delivered my first here December 2020 and will be delivering my second here in a few weeks and omg I will never deliver at any other hospital! My labor and delivery nurse literally sat with me the entire time I was in labor sitting in my …
My mother is transitioning to comfort care in the hospital while we wait for a hospice. She’s been here for over 30 days with adequate care, however during this transition time, I can’t tell you how many times they’ve dropped the ball. …
Had my baby here on Saturday. Labor was manageable (thank god for epidural!) and my doctors and labor nurses were so sweet and efficient. Now to the negative- Some of the post labor staff were very sweet and helpful and some were pushy and …
During my delivery, I arrived 10cm dilated. I only had a choice of two hospitals and I’m happy we chose Northside. Overall, staff made me feel at ease and relaxed throughout the process. Only negative is I didn’t like the way the staff made …
I did not stay here but was only visiting a friend. However, I did want to mention that the two ladies at the check in desk were incredibly kind and good natured, which makes a difference in places like this.
Amazing nurses and doctors, only downside is you’re gonna be waiting hours in the waiting room until you can be seen. PLEASE make sure it’s Emergency worthy.
Waited 8 hours no doctor came to visit my room in the ER and a nurse came 2 times only because I complained bout my pain. It’s not professional nor is it right to have a patient wiring without given proper care.
I had the best birth experience for it to be my very first time i just wanna thank linda & morgan for everything they deserve a raise definitely… thank god for them words can’t explain how much I appreciate those two…
Thank You 🤍💯 …
Emergency room service is horrible. They have no consideration for peoples urgent care or health concerns. The front check in people are rude, nurses rude just a bad experience especially when you don’t feel well. Next time I’ll be leaving names
When I went in for a double mastectomy last week, this entire crew (Sabrena, Jennie, Mariam, Josephine, and Leah) in the women’s care center were Absolutely Awesome!! These women went above and beyond for my husband (Joseph), and myself. These 5 women are ROCKSTARS!! 💖💖💖💖💖 …
09/21/22 @ 11:30am- The screeners at the main entrance are absolutely abhorrent. They were incredibly disrespectful to us and refused to give me their names when I went back to speak with them. The dark-skinned one’s behavior was absolutely …
My elderly father was in the hospital with pneumonia and they constantly badgered me to sign a DNR for him. As soon as I did they removed all curative care. A DNR does not mean “do not treat”, only “do not resuscitate”. I was not in the …
*IF YOU LIKE BEING ALIVE DON’T GO HERE*
My mother -in-law was taken to this hospital in order to remove her spleen and they said “Oops looks like she has cancer!” and then did nothing and FORGOT she …
This was a horrible experience. The receptionist at the front acted as if though we bothered her when we walked up and said hello. Then when we were taken back to a room, they asked us what kind of medicine was being taken for the ailment …
Intake appears to be desensitized by their job. Wait times are upwards of 3hrs. Triage is suppose to monitor the lobby while performing their duties, however; 2hrs and 42 minutes later no one has checked on my best-friend whose been …
Northside hospital SUCKS! It’s about the bill problem, we called few times ask about the bill details, first time somebody just hang up the phone call, SO RUDE! second time they said they’ll send a bill with details, ended up that is a LIE, …
Northside Hospital’s billing department and billing practices are the worst. You will be billed incorrectly, double billed, requested to pay in full in advance of certain procedures (and then will have to fight like hell to get refunded …
The nurses, doctors, and staff in the NICU are all wonderful. Our son stayed for 37 days, and we had nothing but pleasant experiences, both on the 2nd and 7th floors. From the bottom of our hearts, thank you!
Where to start? Ok the fact that they verify your benefits BY CALLING your INSURANCE before going to procedures AND collect your out of pocket upfront. THEN they send you bills that are 10-15 times what the estimate was and claim you are …
Very poor experience here. Long wait, but that wasn’t the worst of the issue. I felt very dismissed and ignored when it came to my doctor and my overall experience. I tried telling them what and how I was feeling (AWFUL) & all they did was …
My third night trying a northside ER. Came early with severe infection, fever, bleeding and shaking. Sat for hours writhing in pain. Nurses walk past you like you’re nothing. Regardless of your pain level, they offer nothing. Asked the lady …
This hospital is very slow with service putting sick people in the waiting room when they are in very bad 😞😞😞 pain. I was left in the waiting room for 1hr with Chest pain. I’ll never recommend this hospital to my family or anyone. This is …
Went to emergency room at 1:00am today blood pressure 220/110 they ask me to sit in the waiting room. They would not call my PC doctor. They were rude to other patients. After 15 minutes I left and went to St Joseph’s. Terrible experience I will dispute any charges. It use to be a good hospital 😭 …
best hotel i mean hospital stay i have ever experienced! no long wait! everyone was super kind and considerate. if not they sure did a great job at pretending they were. they were super attentive and caring! catering to every need and …
This place is the worse place Ever! If something is wrong with your baby don’t expect anyone to let you know. The ladies down stairs when you come in is super extra the nurse Robyn that took care of my wife yesterday was rough with my wife …
The service i received today was absolutely exceptional . I have been to so many ers in the past week sitting for 9 plus hours and still didn’t get to see a doctor . When i walked into northside , i was a little hesitant because the er was …
We could not be more appreciative of the 2nd floor nurses, techs and staff of Northside Hospital. They have been so good to my mother during her 4 day stay. They were attentive, through, proactive, considerate, respectful and even very …
My grandfather sat this this hospital unconscious for 2 whole days after an MRI, nurses did absolutely nothing while we were told the reason was most likely due to him taking a while to come off the Ativan (drug to make you relax)… After my …
In my experience with the ER, having had horrible experiences with Wellstar Douglas this hospital was a God send, not only from the nurses techs, everybody was loving, helpful,positive and kind. Thank you, I was scared and alone and needed reassurance, they were all I needed. Praise God.
Worse place to take elderly people! (Idk if it’s because of covid) Idk how often they change staff in the very front but the second lady was so rude. The nurse in triage with red uniform and 2 blonde strips in the front of her hair is very …
I went to this hospital for the first time due to a car accident back in august. Been asking for my medical records from this hospital since September, went up there about 3 times called multiple, even had my lawyers reach out & it seems as …
My experience at this facility was nothing short of amazing. My doctor arranged for my surgical procedure to be performed here & I approve the decision. Upon entry into the facility, I was greeted courteously by administrators & directed …
Outstanding staff. Goes above and beyond for the patient and family. Still good covid protection, no extra visitors. Can not say enough about 2 West… loved our whole team. Hospital is clean, lots of parking, they clean the parking garage at night even.
I am giving 5 stars to the nurses. I was in horrible horrible pain. Like literally rather die than just deal with it. I came in crying in such pain. All the nurses were so nice and caring. They tried to distract me from the pain asking me about my tattoos and such. While the pain didn’t stop the human kindness was so nice.
There was a staff member on the 29th of November that was sitting at the admissions desk during 6-7 am. The absolute rudest and worst attitude ever displayed every time we have encountered him. My mother usually receives her chemotherapy …
I had surgery there. All of the people I came in contact with were professional, helpful, caring and kind. The nurse staff was amazing. They were also thorough. I felt in good hand during my stay there.
The staff were very helpful and friendly.
I am appreciate that. Especially, I want to thank you Ms Elissa, she work in pediatric ICU. she’s a good nurse, so patient and kindness. Thanks again. …
Lackadaisical care. A nurse may or may not come in every hour. They’ll leave call buttons hanging out of reach and make sure you have a disconnected phone so you’re stuck. You’ll be responsible for finding your own rehab care facility …
I had to go to the ER this Thursday and the intake staff was excellent. The doctor & PA was wonderful. My only complaint was a nurse in the pink jacket. I was told that I was already giving my pain medicine only for someone to come and give …
My daughter had hip surgery on Friday 10/28. Although the surgeon was wonderful, I’m frustrated with the rest of the staff. They didn’t feed her anything until Saturday afternoon after I kept asking (horrible, gross food). She was to be on …
I am an employee of Northside Hospital and I had the most horrible experience in the ER yesterday. I was there 8 hours with the suspicion of a broken foot. I was there for 8 hours and still did not see anyone. I was so disappointed with …
I have been in the woman’s center for the 3 days, after having mastectomy and reconstruction surgery, from breast cancer. Every person I have interacted with has been kind, respectful, professional, and positive. From the receptionist …
I recently had surgery here, and honestly I have mixed feelings. All medical professionals were great. Shout out to Ruby a nurse technician on extended recovery! You were an absolute angel to me and never rushed me when I needed help. Keep …
The staff was very friendly and helpful. They are very human and they are always patient, kind, professional. We have been here two months since my nephew’s diagnosis and we have no negative comments. I am grateful for all the attention received by the doctors, nurses, cleaning staff. I just have to say thank you.
I was quoted an amount for an x-ray by Dawn. I paid the amount at time of service and received a receipt. A few months later I received a bill for $43.00. I contacted Dawn and the center and the billing and they said it would be taken care …
Long wait but had good experience at the women’s center… Labor and delivery.
NO STARS –
Worst experience I have ever had in a hospital, medical facility or for that matter anywhere. I was brought in after having a car accident with back and …
When i went here to deliver back in December the visit was wonderful everyone was helpful. The part that really upset me is when i got ready to leave the hospital worker that was helping me and my son get down stairs he didnt take the time …
Regarding the Labor & Delivery Hospital
This hospital is clearly not “baby-friendly.”. (Nor are they …
Hands down I love the birthing center. I have had all but one child there. Now there are some bad apples (nurses/doctors) there. That will leave a really bad taste in your mouth. Yet the others (nurses and doctors) are amazing. I would …
If I came here, it’s because I do not have anything good to say about this hospital on July 10, i came to this hospital
to give birth to my daughter. I had a very bad experience. That day I thought I …
The financial department of the hospital sent me to collections after paying $ 700.00 from an account of $ 1114.00, after they set up a payments of $ 100.00 a month for a year. They never sent a letter to advice me about sending me to the …
I’d like to give a big fat 0! AWFUL, Someone needs to teach dr.Marchak to whisper when he’s complaining about a patient. “ I knew what she wanted as soon as I saw her” “ just give her a Percocet and send her home” I was labeled and judged. …
It’s one of the worst hospital.. I went for labour in north side hospital the guy who gave epidural he gave in wrong nerve which causes unconscious, high fever. If we question them they r telling sorry in urgent he gave wrongly so il give …
Went to the ER for short of breath and dizzyness; the front desk person was quick and attentive. They were able to run tests and explain the results so that I did not need a medical degree to understand. Dr.O and RN Jessica were kind and professional. I was lucky to find this hospital as I am from California out on a business trip.
(ER Visit) The staff at the Atlanta location is very unprofessional and the nurses here are rude. After waiting for 1:25 min. one of the RN came to ask for personal information in the lobby where other patients were. It’s sad that you can’t …
Our son was a surprisingly quick labor. We were set and prepared to deliver at Emory, but on February 28th, 2016, he decided he needed to be here NOW. Northside was the closest hospital to us at that juncture in time, with contractions …
This hospital is excellent by the highest standards I have ever seen…all the staff treat you like family and go above and beyond…this tech helping my Mother with all her needs and questions was incredibly helpful, sweet, good natured …
I’d give it 10 🌟 if possible.
Since the minute I was admitted for an induction I have been treated like royalty, everyone is soooooo nice and always asking if they can get me anything else. …
Absolutely the worst hospital ER I’ve EVER been to. I’ve been to many hospitals with the same problem throughout the years and I have never been treated so rudely by staff (the ultrasound tech was amazing!). I’ve also never been pushed out …
Excellent service and staff. THE NURSES on 4c were awesome. Had a vsg with Dr Paul Macik and felt 0 pain when I woke up. Staff members were exceptional !!! It was like a stay at the Marriott hotel 😁. I was so pleased from the 5:30am …
I had the pleasure of being a guest at Northside 2 times this month. Both times I was a guest for a week long stay. I had the best experience during a very scary time. All of the staff from the Doctor to the porter were very helpful and …
Lauren and Angela are the best RNs at this establishment. Labor and delivery are extremely lucky to have these two nurses and are very valuable. My wife was given the upmost respect and was treated very kindly post c section delivery. They …
My grandmother has been in icu and the nurses have been just wonderful. They have taken such good care of her and everything we have asked they have been very patient and informative. I really appreciate Heather who had been absolutely wonderful the past few days!! Thank you so much for taking care of my grandmother!!
I’m sooooo disappointed I’ve been to the ER twice this week and both times I’ve waited for over 3 hrs to get a room. I’m in pain and so uncomfortable and everyone of these arrested patients come in and out that have all come in after me and …
Northside I have to say is one of the better hospitals in the Atlanta area. They are very big on customer service. From what I hear employees like the pay rate. Which most say is above average. They take pride in keeping a very clean …
I had bunion surgery at the Northside Hospital Surgery Center on Meridian Mark in February 2016. The estimate they gave me ahead of the surgery was three times lower than the actual cost. Their response to their failure is essentially, “Gee …
Salutations to the reader, my review will be about my first call to this Hospital. …
If you are overweight or obese I beg you to stay away from this hospital. You will be mistreated and discriminated against. I was recently admitted here and soon as I arrived at the hospital I was met with disdain and a very unwelcoming …
Last week may 10 th I had my baby there I was really excited to have me baby at Northside but everything changed when I met my first nurse omg she was so rude and form there my experience went to trash most of the nurses were so cold, I …
Absolutely exuberant fee for an ultrasound. 10 times the amount you would pay at an imaging center outside of a hospital.
The staff was pleasant and professional. The wait time was great! We felt important and we were well taken care of !! The best place to go in an emergency!!! I gave birth to my daughter there and it was phenomenal!!! I recommend this hospital to everyone!!!
Even though the hospital is ok. I went in Feb to the emergency room and found out I was having a miscarriage. The girl said they were taking blood which is very understandable. But then when i looked over she was switching me over to an IV …
Received medical care at the ER and then the hospital for 4 days for an obstructed bowel. All of the nurses, employees, and doctors at Northside were professional and helpful in my scenario. I had a pleasant experience for what I would …
I have had 6 of my 7 children at Northside Atlanta. I can honestly say that I have never felt more love and support from a group of strangers EVER in my life. The Nurses who helped take care of me during Labor & Delivery and after were …
Dr.michael scott gave me a bad experience. He was acting all knowing when he came in the room. And started answering my questions before i could finish them. He is the head OB for this hospital which confuses me bc he is not present in the …
There’s a reason why people go to the “emergency room” but the staff has no sense of urgency. They’ll have you waiting in the waiting room for 2 hours if you don’t remind them. I’m pregnant, had some of my mucus plug fall out and there was …
My wife had a heart procedure at Northside Hospital this week and the whole experience was great from the start as the doctor came in to check on how she was doing to the nurse who was there after the heart procedure was done. The whole …
This is by far the BEST hospital ever! From admissions to billing to the floor: nurses, orderlies, techs, and physicians. They are the most “customer service oriented” hospital ever. They exhibit empathy and compassion but also have the …
I wouldn’t recommend this hospital to anyone, while waiting to get into the delivery room one lady was extremly rude to me. I was in pain and I had became anxious, just wanted to check on the waiting time I felt like she had a nasty …
Went to ER around 11:45 pm 7/17/18 checked in told the ladies at the front that I was having pain in my chest shortness of breath and severe coughing. I was triaged and told I would be taken back in an 1 1/2 hours to 2 hours I asked even …
Went to the hospital last March with an open head wound. Received imaging but my wound was not cared for or touched. No bandages, no antibiotic salve, not even wiping the blood away. I walked our of the hospital after being treated with the same open head wound.
I was admitted into the hospital for a stroke I suffered and was there for 8 days. During this time my family member filed a short term disability claim for me so I would not lose my job. The forms were sent to the hospital and the doctors …
Stay away from the emergency room department. The ER doctors are not in net work with my insurance Aetna. I keep getting large bills and told to appeal. I called my insurance company they cut the ER doctors group a check for 800.00, not …
6TH FLOOR IS THE WORSE!!!! THE WORSEEEEEEEEEEEE PLEASE TAKE ME BACK TO THE 3rd floor with nurse Jacque and Brenda and the GrandCrew!!
5 stars for the medical staff, who were extremely professional, warm hearted, and attentive. we will always remember the way they treated us. facilities were also fantastic and comfortable. …
I was rear ended back in June and came to the emergency room. While waiting to be seen I saw the receptionists whispering, laughing after everyone checking in. Very unprofessional! Finally got called back to see the doctor who was helpful. …
Service us great…food sucks…we get better fast food…you will definitely lose weight
Worst experience of my life nurses stole money out my bag , tried to take my bag saying it was full of cash saying I had a million dollars which wasn’t true and wasn’t there business if I did trying so hard to get it so it could be empty …
I have had a terrible experience getting physician to access lab work on my portal. He wants all new lab work which because it was just recently done insurance balks at. Its just a mess.
This hospital is a scam! Please don’t go here! I was charged $4,000 for services I NEVER received! I had a panic attack and received no treatment , but I was sent a bill with all kind of charges for treatments that they would have done had …
Check out point lady in Northside medical Decatur was terrible, I am not going there again. ( I am very sorry Doctor Green)
I’m a first time grandmother. Watching my daughter give birth to her 1st born child was amazing. I will say the nurses could use some training in how they treat grandparents. It’s as if they have no respect for the position we are about to …
Fantastic team of people! I was so well cared for by each nurse, technician, doctor and every person from janitorial, food staff and security personnel. My family had a great experience with staff in the waiting room too. No fun to go to a hospital for medical issues, but the wonderful people at Nothside make it the best place to go!
Good service. Would give 4 stars with minus rather than 3 stars with plus. 1 star is taken off because of intrusive additional services along the stay, and inappropriate requests from external people (big question how they get that close to …
Absolutely terrible from customer service to empathy. I can’t say that I’ve felt completely invisible but having had the unfortunate circumstance of being hauled to this ER by kind strangers after a cycling accident due to road …
I LOVEEE this hospital. The emergency room is fast and the doctors are great and understanding. I also had my daughter here 8 years ago. Greatest care any patient could ask for I tell you. I live in Decatur now and I still drive all the way to the Northside to get care.
I have been coming here for 15 yrs. because my Dr. has privileges here. He is one of the best rheumatologists in the Southeast. In the last few years Northside has declined in quality of staff and quality of care. This visit ending today …
The nurse was very rude, she had an attitude when I was trying to find out about a bed. She had no compassion or empathy to the fact that I’m In extreme pain. No one has checked my blood pressure and Preeclampsia is one of the main things …
My friend was in this hospital for a transplant. Although there were good faculty, it was apparent that the nurse, techs and EVS had terrible communication. She was a fall risk and she fell backwards and staff did nothing. Didn’t even help …
I came here to have my first baby.
It was awful. Terrible.
But I feel bad for saying this because the cleaning lady, the accounting …
I just want to let you know that I will not be utilizing the “baby hospital” because of my experience with Peachtree Women’s Clinic. Dr. Park was sub par and preferred to give me a hug rather than discuss my medical needs. Not to mention …
If I could give them a zero I would I never experience anything like this before I have set in this room for 3 hour before anyone even came to check on me I live here from Texas and sweet lord this hospital don’t ever have to worry bout me …
Had a good experience with Spencer Prince in our Human Resources Department..He went above and beyond. I know your job can be tough… You should be so proud of yourself. You’re amazing!!!!!!!!
Don’t go here for pain. They treat you like your addicted, and opiate seeking, right off the bat.
I have an mri showing I’m In pain. Youll definitely came out in pain feeling …
Medical staff are very nice and helpful, I took one star due to the lady doing our registration; she was very UNPROFESSIONAL and rude. Other then that my experience was fantastic. My baby had to spend a few days at the NICU but the staff was fantastic and did a great job taking care of her!
Do not recommend working here as a traveler. They will set you up for failure. Trust me.
What would’ve been at least a 4-star review is now a 1 due to the careless-ness of some of the staff. I delivered here about a week ago and the labor and delivery team was great!! However, some of the nurses failed to actually act according …
Had a excellent delivery here except for one incompetent nurse who was assigned to me during labor. She didn’t care about my request, pain or needs. Luckily she was sent to lunch and I was saves by the sweetest older woman who made it much …
I had a biopsy scheduled back in December. At the time they told me my insurance would cover and the portion I was responsible for was $0. A month later I get a bill for $3000 from them. If they’d have told me it would cost that much is have delayed it 3 weeks until 2021 so it would count towards this year’s deductible.
The food is terrible and apparently you can’t decide what they give you anymore or the people who test positive for covid are only allowed cold leftover slop with eggs and fish.
I’m so glad I had my son at Northside. Every single person I encountered was excellent. Dr. Leader and the nurses on her team were amazing. I hate that I can not remember their names. They made sure I was as relaxed and as comfortable as …
Northside Hospital needs to be investigated! Arrived there on time, no one asked for an ID. Waiting Room is way too small. Called back for outpatient surgery— finally after 1.5 hr a nurse came back— I told her I thought I needed a wrist …
After suffering from a bartholins cyst for the past few days which was the most severe pain I’ve ever felt, I finally went to the ER at Northside. What a great experience! …
I was taken directly to an emergency patient room as I has passed out twice. My trearge was fast with staff and doctors. Last time I was in a hospital getting to X-ray was a shuttle through hallways and an elevator ride. Not so with …
Not only are they currently saving my dad’s life at the BMT unit, but the every member of the staff is so kind, compassionate & helpful. I think we have met everyone associated with this unit by this point but I would like to give a special …
Labor and delivery/Triage nurses, excellent! Amanda and Team lead Jayme were amazing! Mother/baby unit, horrible customer service, no communication skills! Very poor service! Lazy staff (Techs/nurses), I could have discharged from labor and delivery. Front desk is a JOKE as well, I believe her name was Courtney.
I got in a car accident last week and was so impressed with the staff, nurses, PA, Insurance people… EVERYONE from check in to check out! They were so kind! They seemed to genuinely care. Unlike many hospitals, they seemed aware of my …
I delivered my baby boy in this hospital and I wish I had not. Right from the start on the day when i went into labor i was assigned an incompetent nurse who literally pricked me thrice for the iv line in which one of the times was a …
Beware of unscrupulous billing practices and poor care. I went in after falling off the ladder, and was refused services for an MRI. The physician claimed I was experiencing a muscle spasm. I hobbled out in agonizing pain while being …
they told my daughter in law she had to pay $2500 up front, 30 minutes before her surgery, and took her admit bracelet away from her all while her surgeon – who does not do refunds- was calling and wondering where she was. no prepayment …
Northside is pocketing money for horrible service. We arrived on a Saturday night 11 pm with a bleeding head wound. The Administration staff gave us attitude and was rude. Nurses and Technicians were fantastic that is what the star is going …
I apologize in advance if I forgot some of the doctors and nurses names but since I’ve been admitted to Northside Hospital for my reaction to an epidural I had for a spinal injury the medical staff has been nothing but accommodating. My …
My husband was admitted Sunday. He was experiencing shortness of breath and complaining of extreme mood swings. They made sure his heart was healthy and did every test, which I am grateful for. But anytime he tried to address his mental …
My wife had hip replacement surgery at Northside Hospital. She is in the medical field and researched various doctors and hospitals before choosing Dr John Henry and Northside. In addition to my wife’s preoperative consultation with the …
I had a procedure done on the 29 of July and besides the outstanding work of Dr White. I also wanted to thank the amazing nurses at Northside Hospital in Atlanta. Nurse Brittany, Nancy and Amber as well as Denise the tech, they were extremely professional, and caring I felt I was their number one priority.
A very mixed visit for the birth of our child. Many if the nurses and staff were amazing, caring people. But the hospital had recently switched to a new online tracking system and it was clear that everyone wasn’t trained and there were a …
I was undecided in the beginning of my pregnancy on what hospital to deliver baby. I received soooo many recommendations to Northside. I am so relieved I made that decision and transferred to Northside switching OBGYNs was a pain but it was …
I was admitted through ambulance ER and I was quickly checked in. The nurses and registration employees were very nice and accommodating. I did not feel rushed. I was helped without judgement. I was in and out in 3 hours, test performed and …
I had the worst experience at this hospital. If you plan on delivering please do not consider this hospital. My water broke around 5:30 am, they had me waiting in the lobby for 5 hours. Everytime they get a room ready they give it to …
For the location to have so many babies born there, it is so very quiet. While walking through the hallways as an expectant mother I did not get one hello from any of the nurses. My individual nurses were so great that I wrote personal …
Horrible service. One of my family members was admitted late into the night, a CT scan was conducted on them. The MD did not address the results of the scan until 10 HOURS later. The MDs RN divulged that the MD knew the results within 1 …
Years ago I VOWED I would never use Northside, EVER, again. Their billing dept was nothing short of criminal shysters and the hospital just so fragmented you couldn’t get anywhere. …
I went to the ER because at 5am on July 20 I dislocated my shoulder. Upon arriving at the hospital it took almost an hour for me to be seen because all of the beds were taken with what’s going on with Covid-19 and other emergencies in the …
My wife was admitted to the ER at 1:AM for severe abdominal pain. Although Northside never contacted me, I was instructed to write my name, phone number and relationship on a piece of scrap paper, and to wait outside. I was never able to …
You’ll get excellent care at Northside Hospital but be careful not to OVERPAY your deductible or out of pocket maximum. I had several tests prior to cancer treatment which all required large upfront payments. I paid more than my out of …
Yesterday, ( July 28, 2020) I checked in the ER after leaving my Obgyn to have surgery for an ectopic pregnancy. I was greeted and treated with such care that I’ve never experienced at any other hospital. This was my first pregnancy, so I …
Would give 0 stars if I could. I over paid by $2740 up front for a procedure in February. They had NO problem cashing the $20k check from my insurance 4/21 but haven’t posted it to the account so I can’t get my refund. ABSOLUTELY RIDICULOUS!!!!!
There is a doctor named Dr. Rothstein who is extremely hostile when speaking to patients. I ended up breaking down trying to explain what was happening because he refused to listen, yelled at me, then stormed out the room. Unless you are …
The nurses were spectacular and the doctors very thorough and kind. The nutrition department, nurse’s assistants, and housekeeping were all very friendly and helpful. I had one incident with one nurse that was not assigned to me, but we are human so we make mistakes. Overall I received great care.
Billing department is completely incompetent. Will fail to bill your secondary insurance for 10 months in my case, send to collections, then bill secondary insurance. I spoke with their billing department at least 5 times trying to correct …
CODY from Insurance dept – EXTREMELY rude.
***ATTENTION Northside*** please listen to his recorded calls (especially on …
I was scheduled to be induced on Monday. I was told the hospital would call once they had a bed available for me to come in. Today is Thursday and I have not heard from the hospital with an update. Every time I call they say no beds are …
The staff here in General Medicine are phenomenal. They took great care of me on my visit after being admitted for 36 hours. …
My daughter was admitted after a trip to ER determined she had Pneumonia. Her stay was three day’s. The hospitality from ALL staff we encountered was phenomenal!! The entire hospital was very clean, the temperature was comfortable and …
I have had two surgeries at Northside Hospital. Both times, the nurses had an EXTREMELY difficult time getting my IV in. I was stuck multiple times both times. Usually I am very easy to get an IV in, so it is interesting that they had such …
I had a good experience when giving birth to my first child. I didn’t love all the nurses but I did receive good care. There was a nurse named Tonya who was amazing and if you get her as your nurse you are lucky. I also thought the food was …
Right at a year ago I went to their emergency room with severe lower right abdominal pain, and within minutes they had me CT scanned and ready for an emergency apendectomy. However the CT scan showed only an abscess so I was admitted for …
Northside and God saved my sister back in 2014. I’ll always recommend them highly. Neurologist Dr Morrison and is staff were amazingly awesome. I’ll never forget how they treated us. My sister had a subdural hematoma. To this day, youcannot tell. Thank you, thank you, thank you.❤
I’ve spent a lot more time in this hospital than I’d like but have always had a good experience. I’ve had multiple major surgeries there. They’re team approach to care (pain management, wound/Ostomy nurses, nutritional services – even …
Visited the hospital in quite a few occasions. Most time due to doctor’s arrangement. Recently starts to deal with the hospital directly. The direct experiences with their pre-op, financial and customer service departments are bad. They …
Amazing hospital with an amazing staff. Everyone made me feel so comfortable with me getting surgery. They treated my best friend also like family. Had outpatient surgery and everything went well.
While my girlfriend was pregnant we was treated very poorly. The nurses tried treating us like children, and completely undermined our opinions. Then to top it off they bill us for 3 grand and send us to collections without ever getting …
Have had 3 babies here. Why hasn’t the hospital invested in making patients more comfortable? I could give a long list of things that infrastructurally need improvement. I’ll give just 3: our hospital door hasn’t been oiled in 2 years. How …
I strongly caution against making an appointment for a COVID vaccine with Northside. I work for a critical healthcare supplier and received a Letter of Attestation from my company so that I could receive the COVID vaccine as part of Group …
Took my husband for a procedure here. All of the staff were professional, friendly and helpful. Nurse Sasha was a joy and so caring. I was impressed with everyone who helped us.
ZERO!!! This place is SO UNPROFESSIONAL to say the least! ADMISSIONS SUPPOSED to open @ 5:30 a.m., they opened @ 5:43 a.m., the lady that works
IN ADMISSIONS got off the elevator with BREAKFAST! REALLY! & looking at us like …
I have never seen a health care facility where literally no one seems to want to do there job, or even be at work. Attitude from the get go, and I am an easy going and a “go out of my way to be nice”, person.
Worst experience ever. My daughter is having a major surgery today. I have been to many hospitals in different parts of the country and world. The waiting room is small, uncomfortable and overly crowded😔 Also, you have to wait and see your …
My grandmother was here for covid. She had a purse with money (large amount) and her daughter asked for them to give the purse to her for safe keeping. They said no because of covid.. at discharge her money was gone and earrings from her …
BEWARE OF THEIR BILLING DEPARTMENT! I was in the ER for a 2nd trimester pregnancy loss in Nov. 2020. I gave them my insurance card, they submitted one of my bills, but not the second much larger bill, to insurance. Insurance paid the one …
Great doctors, but the people who are at the front are rude. Not very helpful when you’re taking your wife to have a planned C-section.
The medical staff is great, but they make it a headache to pay them after the fact. It takes 3 minutes of automated assistant interaction to get to a musical hold queue, to wait several more minutes, just for someone in accounts receivable …
Had a pleasant, safe, sanitary and accommodating experience during my overnight stay after surgery back in Oct.! Shout out to Jessiel, Chelsea, Lisa, Jenny, Jeanne, Denise P. & Denise S. These ladies went over and beyond to make me comfy when my pain was at its worst.
Hospital and staff are great. They treat you with amazing care. I live about 45 minutes away and would always take that long of a drive to get treatment at this wonderful hospital. Thank you Northside Hospital & Staff!
Professional concerned Surgeons answered all my questions and really had me at ease with the procedure that I’m about to have!
I have worked in multiple hospitals for over 15 years, and have 2 medically complex children– so much of my life is navigating healthcare systems. Northside, and their acquisitions of local clinics, provide the midst dismal, …
BEWARE if you want to use Care Credit to pay your bill. They will NOT accept it. The level of care you will receive is meh but the bill will be astronomical. Go to another hospital if you can.
This hospital is clean, great service and caring nurses. This hospital took good care of me. The doctors are amazing. The cardiologist doctors was great. The gasterologist are great. they all was good to me & my family. The only thing I …
I have been receiving care at Northside Hospital since 2010. I have spent thousands of dollars, and undergone multiple procedures, including four surgeries. Having been the recipient of excellent care both from the physicians and nurses of …
Being from another state on business and ending up in the hospital is scary. The team here made the experience so much easier and comfortable. The nurses and doctors were all caring and considerate. My husband had to be admitted for several …
Allstar weekend, I didn’t know I had ate a weed brownie. My anxiety was acting up, so I went to the hospital. The doctor I saw, her bedside manners were horrible. I didn’t get a Covid test, but they said I had Covid. Tried to give me an iv …
I had a great experience at this hospital, the service and people are really nice!!
I posted a review a while back and I see it has been deleted. So I’m posing again. People need to know the truth. I had my daughter here in Dec. of 2014. First of all, they say they are natural friendly. Sure, if you want to be pestered …
We are kaiser patients and was told when my wife got pregnant that we had a choice between here and Emory. Based off of word of mouth from Family and Friends, we chose here. I can’t come up with words about how wonderful our experience was. …
I have a laparoscopic removal on Endometriosis and my appendix removed. My doctor was Dr. Sinervo and he was AMAZING! He prayed with me before my surgery which he did ask ahead of time and he held my hand until I was out under. The nurses …
I had a hip replacement surgery 01/11/2018. This is my 5th surgery. I’ve never had any problems with nurses finding my veins. My arms and hands were bruised. I got to my room I had a broken bed, nurses were rude and inconsiderate. I LOVED …
I must say I have received the WORST customer service experience in my life in dealing with this hospital. I have been calling them every week since August about a bill and have received no help. Whenever I speak with someone they always …
I would NEVER give birth here again. Some of the staff was great, some was terrible and your billing department needs a huge revamp.
I had my son in June of last year and the delivery process was already stressful …
I didn’t think I would write a review for Labor and Delivery, but I had to brag somewhere. I was so anxious to deliver here because it’s known as the “baby factory” and you will get minimal attention and care from how busy they are. Our …
Smooth labor and delivery process and had the pleasure of working with some amazing L and D nurses who were so compassionate (Julieanny we owe you!). Newborn care after delivery was spotty and depends on the quality of your nurse but Latoya overnight was our little angel! All transporters, staff snd even tv engineer were very kind.
I had my two sons here. The delivery process went really well. The nurses are really attentive, they check on you and the baby to make sure you doing good. Their food is great, and lets me just say you choose out of their menu. They put …
I just left this hospital and it’s sad to say that I had the worst experience ever… I have a sinus infection and my sinuses are swollen and im in a lot of pain and I told the doctor and nurse that I suffered with this for years.. and I told …
I delivered my baby 08/23/2021 and I had the best experience with my staff assigned to me. My RN at night was Tamera she was the best, we bonded so well I wished I would’ve exchanged social media information at the end of my stay. She let …
My fiance was recently in Atlanta on buisness for work and got really sick. She went to this hospital and was told she had issues with her gall bladder. That was fine and all but when she asked to use the phone to call home in New York to …
I was so hesitant to go to the hospital for my medical problem because I had no insurance. My fear was I would go, get a huge bill and nothing be resolved. I was 100% mistaken. From the moment I stepped through the door of the emergency …
My fiance has stayed well over a month there since the start of the year. Every nurse I have encountered personally or talked with or over heard talking with her have been nothing but kind, caring, and helpful. Lachone on the second floor …
Wait was horrible. Took about 5 hours to be seen. Staff was great though once we were in the room. Thank you Mary, Brandy, Johnathan, and all the others (sorry I tried to remember as many names as I could). You guys were awesome and I appreciate all you do!
If I could give a 0 I would.. my son is there now, he’s been waiting since 9 ish pm . It’s 4:08 am. Still waiting in the waiting room. This is ridiculous.went to front desk. Lady said it may be another hour or longer, leaving to go to Wellstar .
This is the worst hospital I have ever dealt with in my life, and I even worked in medical sales for many years. Their business office is the absolute worst ever encountered. I’ve sent them my statement of benefits four times to management, …
Horrible service the nurses and the staff is very rude very unprofessional. Very loud environment do not recommend this hospital for nothing
I had to take my husband to the ER. They would not let me come in, which I understand because of covid, so I waited in the car.
I had to use the bathroom really bad so I went to the main entrance to see if …
I’m not sure if the hospital is short staff but waiting three hours to see a doctor is ridiculous. I brought my boyfriend here because he was having chest pain. We waited and waited without being informed on what might be the cause of us waiting. I felt like no one had any sense of urgency.
Had hip surgery a few days ago. Everything from the staff was top notch and made me feel very comfortable and it was my first time having surgery. Nurses were fantastic, Doctors were fantastic and everyone at desks or getting me situated …
I traveled across the country to have my surgery with Dr Sinervo. The staff are so professional, organized and attentive. My night nurse Brittany, was in particular the best nurse I have ever had. She is very calming and focused on the patients needs. I felt very well cared for and would recommend Northside Hospital to anyone.
I delivered my daughter here and was treated wonderfully, my nurses were very attentive and considerate of me and my wishes. The food was very decent and service was always prompt. …
7 mm Kidney stone. Writhing in pain and vomiting. I received TERRIBLE PAIN MANAGEMENT – they wouldn’t give me anything strong enough to help until I had a CT. I couldn’t have a CT because I was writhing and vomiting and couldn’t stay still. …
My wife delivered our first child at the Atlanta campus in early October. We interreacted with 20+ hospital employees during our 4 day stay, and were continuously impressed with the high level of care provided by everyone who worked with …
Wife was having outpatient surgery at the Sandy Springs facility across the street from the main Northside hospital. The receptionist told me I could get something to eat at the main hospital. I walked across the street to get something but …
Review from 10/2019: Tamara cared for me as if she was my mom and showed our daughter so much love. I felt blessed to have received care from her on both nights of my stay. My nurses during the day didn’t check or look at half of the things …
I’m confused as to why the ultrasound tech and the doctor came at the same time. After waiting an hour to be seen, they both came at the same time. The doctor told her 2 min. – and the doctor literally took maybe 4 min. In that time …
I had a robotic lip rod optic hysterectomy. My doctor provided excellent care and service. In fact, every Nurse, doctor, anesthesiologist, student anesthesiologist, departure staff and security were AWESOME! I felt well taken care of and …
I had the unfortunate opportunity to need the services of this facility. I say unfortunate, because no one wants to be told they need surgery. That’s where the unfortunate part ends. …
Recently had my baby here . The staff is great . From the time I arrived until the time I left everything was literally perfect . I had to have an Cesarean so I needed extra and special care and I got just that . Dr. Sarah Jeffers …
This hospital refuses to make a payment plan after numerous attempts. When I call they reroute my phone calls to a third party attorney or collection agency. Someone threatened me stating they put a lien on my home. They continue to harass …
Registration with Yulonda was very professional.
Every staff member in the Radiation department were outstanding. The doctor that was doing the bone marrow biopsy came to explain every detail. …
Central Medical floor is not attentive to patients enough, too much MRSA also not seeing enough sanitizing in this hospital compared to Piedmont Atlanta
I am a big supporter of Northside Hospital. I had my daughter there and multiple surgeries. However, I am very disappointed in the care my family member received on 5th floor recently. The staff acted like you were bothering them if you …
Never come here , soon as you walk in they gone tell you the wait 5 hours and if somebody else come in in a emergency you will be pushed to the side , it was more people standing around talking then working , not helpful at all , it’s …
If I could give 0 stars I would. I worked here 2 years at the help desk. Got fired today after complaining to HR last week about my manager’s disrespectful text messages after leaving to go take care of my child who broke her leg. Loved the …
Although there was a horrific mistake during my discharge from labor and delivery, I want to stress what amazing staff service we had during our stay at the hospital. Out of everyone at the hospital we only came across one unpleasant staff …
I am very happy with the care I received at Northside Hospital. The nurses were very attentive. I watched all nurses wash their hands going both in and out of my room, have me verbally verify my name and date of birth before giving any …
We decided to have our baby at Northside Hospital over Emory. Our doctors recommended Emory but we decided to go with Northside after a tour. Best decision! The Nurses were great and very attentive. Sheila, Melanie, Jasmin, Jasmine, Ada …
Wouldn’t let me wait in the lobby for my husband who was in the Leukemka ward with his dad, so I had to wait in the cold where the automatic doors were, then came out to tell me I was sitting there too long and complain that I was eating.
I’ve always been treated super well by the staff and physicians here. Very caring and very sweet.
First of all the check in nurse is very rude to me. And now I’m sitting in the middle of the lobby stomach hurting like hell and just sitting here! Should have went to Emory!
BEWARE! During my ER visit the nurse came in alone & was shaking when talking about taking my blood and sent another nurse in who talked poorly about her colleague. The doctor came in & told me what I was being prescribed without taking my …
I had the most wonderful ER experience, like ever, while at Northside’s Sandy Springs location. I went in for potential carbon monoxide poisoning and all of the staff were kind, courteous and efficient. Their bedside manner was very …
I was recently brought to the ER I sat in the waiting room for 5 hours . I was told that people had worse symptoms or issues was put in front of me and another patient with sickle cell. Long story short I left because the people behind the …
The staff continually gave me the same medication after I told them it wasn’t working, and it didn’t work during my last surgery either. They pretended to go get something else, and gave me a pain button to push. I pushed it twice with no …
Staff was incredibly rude to us during our entire stay. Kelsey ED triage nurse on 12/8 was very loud during interaction with me as advocate for patient. She needs a course in cultural competence and HIPAA so the whole waiting room isn’t …
I traveled from North Carolina to have surgery here last Friday (5/6). Every staff member from administrative to nursing was absolutely wonderful – very kind and happy to help. We had a fantastic experience.
I visited the ER and found out I had appendicitis then had surgery to remove my appendix later the same day. Every single nurse, doctor, and staff member was amazing, incredibly helpful, and kind. So grateful I was in their hands for my emergency.
Great Staff! Went to ER and wait time wasn’t long, maybe about an hour or so. They had more than one doctor on call which is a miracle compared to other hospitals! Treated me like they cared and they listened to me patiently. Wonderful Service from front desk to nurse and doctor!
My sister spent 9 days at N’side on7 the 5 th floor. She received excellent care from the ER to the nurses, doctors and entire staff . The food was excellent ! Bridgette, who works on the 5th floor is a awesome employee and one of the most caring employees…Keep up the great work!
I wish I could give zero stars. Coming to this hospital was the worse experience ever!! I went in the ER with stroke like symptoms and was told I had a migraine and was sent home when I couldn’t even walk I felt that the answers I was …
My husband had a seizure and fainted then seized again. EMT’s were at my condo in 10 minutes. I am brand new to GA and in the middle of COVID. I was advised hospital would not let me in to the emergency room. My husband has dementia. …
Would be giving it no stars if it was available. My son called me stating they wont release a prescription to him unless he pays the hospital bill for his visit. Hmm interesting! …
So upset sitting in the patient room. Came in for pain down below while pregnant and have been here for OVER 6 hours. 16 weeks pregnant and I’m starving. Havent gotten water, crackers, nothing…. Haven’t seen my nurse in 3 hours. Looked …
Whew! Never thought I would be giving such a prestigious hospital ONE STAR, but they earned it. …
I had a WONDERFUL birth experience!!! All the nurses, drs, food & nutrition etc were super nice!
This is the worst hospital ever the staff are not Spiritual by any means they are actually into setting up parents with CPS lying claiming abuse… BEWARE OF THIS SO CALLED HOSPITAL THAT DO NOT REALLY CARE!!!
Staff was not helpful or friendly when asking for an update of a loved one and they will not let you in or keep you informed. Use any other hospital if you’d like to be updated about your loved ones
Horrible hospital i will never have a child here again almost died in they care they was rude and mean to me my whole process from having a child until getting rushed to surgery to leaving. even lied on me and try to get my kids took from …
I did my D&C surgery at Northside Hospital Sandy Springs. First of all, I would to thank my surgeon, Dr. Sirisha Raju, Nurse Sarah (from 3rd fl, sorry I forgot your last name), Nurse Brooke Anderson William ( forgive me if I got your name …
Yesterday morning I came in for surgery. I was greeted with lovely smiles and lots of information to help prepare for surgery. From the receptionist at the desk on the 3rd floor to my nurse who looks like Miley Cyrus but nothing like Miley …
I’ve debated posting this but I will and it’s long I apologize. I was admitted for one week before the scheduled c section of my daughter. The care during this time was wonderful. HOWEVER. After? Horrible. Shortly after they delivered my …
Do not go here. This was the most traumatizing medical procedure I have experienced. Several employees did not use sanitary measures (reaching into trashcans with gloves that they used to then attach IV’s to me, putting gloves back in the …
The staff from front door to back room was amazing.Fatima in the ER was amazing even the man 👨🏾 taking my money was cool Jamila apart of the cleaning staff was so sweet and the hospital and hospitality is appreciated. I’m a plus size black …
Absolutely disappointing. I tried to go in to get a wheelchair and was chastised by the security officer. My mom just had a LVAD placed and cannot walk. It took 45 mins to find a wheel chair. Hospitals should have wheelchair easier to …
I just moved back to Georgia and let’s just say I didn’t get the memo how bad this place has gotten. It used to be a great place to get treatment. Honestly, it might not even be that bad if you have a popular disease/condition, but …
******WARNING, IF YOU HAVE SICKLE CELL, NORTHSIDE HOSPITAL ISN’T FOR YOU******This hospital doesn’t care about people with sickle cell disease. I went to the ER on 6/16 for crisis and they made me wait 2 1/2 hours before I decided to leave, …
If I could give 0 stars, I would. I had a surgery scheduled this morning with interventional radiology to have a port placed and removed. I have A LOT of severe medical issues and desperately need this port fixed. The surgeon who placed it …
I had a bad experience with my baby girl. The people that changed shift, half of them were excellent and the other half were just plain rude. Keep in mind we stayed for 5 days after birth due to my daughters condition.I told them that i was …
I gave birth here a year ago and it was a bad experience with the epidural. My heart rate went really high after there was ringing in my ears and they were clogged. I couldn’t breathe and then my blood pressure went really low. The nurse …
Northside Hospital betrayed my trust in them. I drove almost a hour to their hospital because I thought they were a great hospital. But they are no better than hospitals with a 1 star rating. I brought my daughter in because of a …
I delivered my baby in 2021, this hospital has amazing staff. I loved how welcoming they make you feel. I do not have any complaints at all or any negative comments about this hospital.
The Nurse staff worked together for the benefit of my good according to my wishes. They held my hand when I needed comfort, made me laugh when I was scared, and made sure I had everything I needed for a speedy safe recovery. I am forever grateful to Dr. Ford and all the Nurses that cross my path that day.
I delivered my first here December 2020 and will be delivering my second here in a few weeks and omg I will never deliver at any other hospital! My labor and delivery nurse literally sat with me the entire time I was in labor sitting in my …
My mother is transitioning to comfort care in the hospital while we wait for a hospice. She’s been here for over 30 days with adequate care, however during this transition time, I can’t tell you how many times they’ve dropped the ball. …
Had my baby here on Saturday. Labor was manageable (thank god for epidural!) and my doctors and labor nurses were so sweet and efficient. Now to the negative- Some of the post labor staff were very sweet and helpful and some were pushy and …
During my delivery, I arrived 10cm dilated. I only had a choice of two hospitals and I’m happy we chose Northside. Overall, staff made me feel at ease and relaxed throughout the process. Only negative is I didn’t like the way the staff made …
I did not stay here but was only visiting a friend. However, I did want to mention that the two ladies at the check in desk were incredibly kind and good natured, which makes a difference in places like this.
Amazing nurses and doctors, only downside is you’re gonna be waiting hours in the waiting room until you can be seen. PLEASE make sure it’s Emergency worthy.
Waited 8 hours no doctor came to visit my room in the ER and a nurse came 2 times only because I complained bout my pain. It’s not professional nor is it right to have a patient wiring without given proper care.
I had the best birth experience for it to be my very first time i just wanna thank linda & morgan for everything they deserve a raise definitely… thank god for them words can’t explain how much I appreciate those two…
Thank You 🤍💯 …
Emergency room service is horrible. They have no consideration for peoples urgent care or health concerns. The front check in people are rude, nurses rude just a bad experience especially when you don’t feel well. Next time I’ll be leaving names
10/10 I wish I could give them more than 5 stars.
After receiving the WORST possible care at Northside Forsyth. I was transferred …
When I went in for a double mastectomy last week, this entire crew (Sabrena, Jennie, Mariam, Josephine, and Leah) in the women’s care center were Absolutely Awesome!! These women went above and beyond for my husband (Joseph), and myself. These 5 women are ROCKSTARS!! 💖💖💖💖💖 …
09/21/22 @ 11:30am- The screeners at the main entrance are absolutely abhorrent. They were incredibly disrespectful to us and refused to give me their names when I went back to speak with them. The dark-skinned one’s behavior was absolutely …
My elderly father was in the hospital with pneumonia and they constantly badgered me to sign a DNR for him. As soon as I did they removed all curative care. A DNR does not mean “do not treat”, only “do not resuscitate”. I was not in the …
*IF YOU LIKE BEING ALIVE DON’T GO HERE*
My mother -in-law was taken to this hospital in order to remove her spleen and they said “Oops looks like she has cancer!” and then did nothing and FORGOT she …
This was a horrible experience. The receptionist at the front acted as if though we bothered her when we walked up and said hello. Then when we were taken back to a room, they asked us what kind of medicine was being taken for the ailment …
Intake appears to be desensitized by their job. Wait times are upwards of 3hrs. Triage is suppose to monitor the lobby while performing their duties, however; 2hrs and 42 minutes later no one has checked on my best-friend whose been …
Northside hospital SUCKS! It’s about the bill problem, we called few times ask about the bill details, first time somebody just hang up the phone call, SO RUDE! second time they said they’ll send a bill with details, ended up that is a LIE, …
Went to emergency room, diagnosed anemia added 3 quarts of blood, admitted, upper & lower GI, released undiagnosed, Few months later Piedmont emergency room diagnosed 11cm rare slow growth cancerous tumor. MD Anderson & oncologists can’t …
Northside Hospital’s billing department and billing practices are the worst. You will be billed incorrectly, double billed, requested to pay in full in advance of certain procedures (and then will have to fight like hell to get refunded …
The nurses, doctors, and staff in the NICU are all wonderful. Our son stayed for 37 days, and we had nothing but pleasant experiences, both on the 2nd and 7th floors. From the bottom of our hearts, thank you!
Where to start? Ok the fact that they verify your benefits BY CALLING your INSURANCE before going to procedures AND collect your out of pocket upfront. THEN they send you bills that are 10-15 times what the estimate was and claim you are …
Very poor experience here. Long wait, but that wasn’t the worst of the issue. I felt very dismissed and ignored when it came to my doctor and my overall experience. I tried telling them what and how I was feeling (AWFUL) & all they did was …
My third night trying a northside ER. Came early with severe infection, fever, bleeding and shaking. Sat for hours writhing in pain. Nurses walk past you like you’re nothing. Regardless of your pain level, they offer nothing. Asked the lady …
This hospital is very slow with service putting sick people in the waiting room when they are in very bad 😞😞😞 pain. I was left in the waiting room for 1hr with Chest pain. I’ll never recommend this hospital to my family or anyone. This is …
Went to emergency room at 1:00am today blood pressure 220/110 they ask me to sit in the waiting room. They would not call my PC doctor. They were rude to other patients. After 15 minutes I left and went to St Joseph’s. Terrible experience I will dispute any charges. It use to be a good hospital 😭 …
best hotel i mean hospital stay i have ever experienced! no long wait! everyone was super kind and considerate. if not they sure did a great job at pretending they were. they were super attentive and caring! catering to every need and …
This place is the worse place Ever! If something is wrong with your baby don’t expect anyone to let you know. The ladies down stairs when you come in is super extra the nurse Robyn that took care of my wife yesterday was rough with my wife …
The service i received today was absolutely exceptional . I have been to so many ers in the past week sitting for 9 plus hours and still didn’t get to see a doctor . When i walked into northside , i was a little hesitant because the er was …
We could not be more appreciative of the 2nd floor nurses, techs and staff of Northside Hospital. They have been so good to my mother during her 4 day stay. They were attentive, through, proactive, considerate, respectful and even very …
My grandfather sat this this hospital unconscious for 2 whole days after an MRI, nurses did absolutely nothing while we were told the reason was most likely due to him taking a while to come off the Ativan (drug to make you relax)… After my …
In my experience with the ER, having had horrible experiences with Wellstar Douglas this hospital was a God send, not only from the nurses techs, everybody was loving, helpful,positive and kind. Thank you, I was scared and alone and needed reassurance, they were all I needed. Praise God.
Worse place to take elderly people! (Idk if it’s because of covid) Idk how often they change staff in the very front but the second lady was so rude. The nurse in triage with red uniform and 2 blonde strips in the front of her hair is very …
I went to this hospital for the first time due to a car accident back in august. Been asking for my medical records from this hospital since September, went up there about 3 times called multiple, even had my lawyers reach out & it seems as …
My experience at this facility was nothing short of amazing. My doctor arranged for my surgical procedure to be performed here & I approve the decision. Upon entry into the facility, I was greeted courteously by administrators & directed …
Outstanding staff. Goes above and beyond for the patient and family. Still good covid protection, no extra visitors. Can not say enough about 2 West… loved our whole team. Hospital is clean, lots of parking, they clean the parking garage at night even.
I am giving 5 stars to the nurses. I was in horrible horrible pain. Like literally rather die than just deal with it. I came in crying in such pain. All the nurses were so nice and caring. They tried to distract me from the pain asking me about my tattoos and such. While the pain didn’t stop the human kindness was so nice.
There was a staff member on the 29th of November that was sitting at the admissions desk during 6-7 am. The absolute rudest and worst attitude ever displayed every time we have encountered him. My mother usually receives her chemotherapy …
I had surgery there. All of the people I came in contact with were professional, helpful, caring and kind. The nurse staff was amazing. They were also thorough. I felt in good hand during my stay there.
The staff were very helpful and friendly.
I am appreciate that. Especially, I want to thank you Ms Elissa, she work in pediatric ICU. she’s a good nurse, so patient and kindness. Thanks again. …
Lackadaisical care. A nurse may or may not come in every hour. They’ll leave call buttons hanging out of reach and make sure you have a disconnected phone so you’re stuck. You’ll be responsible for finding your own rehab care facility …
I had to go to the ER this Thursday and the intake staff was excellent. The doctor & PA was wonderful. My only complaint was a nurse in the pink jacket. I was told that I was already giving my pain medicine only for someone to come and give …
My daughter had hip surgery on Friday 10/28. Although the surgeon was wonderful, I’m frustrated with the rest of the staff. They didn’t feed her anything until Saturday afternoon after I kept asking (horrible, gross food). She was to be on …
I am an employee of Northside Hospital and I had the most horrible experience in the ER yesterday. I was there 8 hours with the suspicion of a broken foot. I was there for 8 hours and still did not see anyone. I was so disappointed with …
I have been in the woman’s center for the 3 days, after having mastectomy and reconstruction surgery, from breast cancer. Every person I have interacted with has been kind, respectful, professional, and positive. From the receptionist …
I recently had surgery here, and honestly I have mixed feelings. All medical professionals were great. Shout out to Ruby a nurse technician on extended recovery! You were an absolute angel to me and never rushed me when I needed help. Keep …
The staff was very friendly and helpful. They are very human and they are always patient, kind, professional. We have been here two months since my nephew’s diagnosis and we have no negative comments. I am grateful for all the attention received by the doctors, nurses, cleaning staff. I just have to say thank you.