Local Business. Your money earned, stays in your community where you earned it. Hands down the best Bank I’ve ever dealt with. Friendly, accommodating, and did I mention, LOCAL.
I am so discussted with this bank, I am on social security and my checks should be available at 12:01 am but this bank it doesn’t show in my account till after 9am the next day !!! The bank I was with before I didn’t have these issues, am ready to close my account and go someplace else !!!!
It is so nice to call, have the phone answered by a live person immediately, and have questions or issues resolved in moments – I’d still be wading through teleprompts and listening to lies blaming COVID for their poor service at Midland or BMO Harris; instead I’m already off the phone and back to business at Northwest!
This past week, this bank has charged me twice on 3 seperate transactions. I had to call to get them reversed. Then a few days later they added funds to my account that didn’t belong there, causing me to go negative in my account. There is always a problem with this bank and I am leaving to another bank this is ridiculous.
Amy made my experience with getting a mortgage for my new home incredibly easy and seamless. I have never been treated more kindly or with more respect be a bank. She made me feel as though I was her only client and that my mortgage was the …
They charge a few anytime they can as fast as they can. They seem to make most of their profits from fees. Don’t bother using this bank as other banks are way cheaper, even other banks that still charge fees charge far less than these greedy people.
It’s seems as if its the receptionist job to not let customers speak to anyone. No help at all
I have been with the bank for 17 years. Great bank.
Absolutely horrible customer service and the policies of this bank are beyond ridiculous .. I highly recommend you bank else where
They care about their customers. Do the best to answer and make your banking experience good!
Local Business. Your money earned, stays in your community where you earned it. Hands down the best Bank I’ve ever dealt with. Friendly, accommodating, and did I mention, LOCAL.
I am so discussted with this bank, I am on social security and my checks should be available at 12:01 am but this bank it doesn’t show in my account till after 9am the next day !!! The bank I was with before I didn’t have these issues, am ready to close my account and go someplace else !!!!
It is so nice to call, have the phone answered by a live person immediately, and have questions or issues resolved in moments – I’d still be wading through teleprompts and listening to lies blaming COVID for their poor service at Midland or BMO Harris; instead I’m already off the phone and back to business at Northwest!
This past week, this bank has charged me twice on 3 seperate transactions. I had to call to get them reversed. Then a few days later they added funds to my account that didn’t belong there, causing me to go negative in my account. There is always a problem with this bank and I am leaving to another bank this is ridiculous.
Amy made my experience with getting a mortgage for my new home incredibly easy and seamless. I have never been treated more kindly or with more respect be a bank. She made me feel as though I was her only client and that my mortgage was the …
They charge a few anytime they can as fast as they can. They seem to make most of their profits from fees. Don’t bother using this bank as other banks are way cheaper, even other banks that still charge fees charge far less than these greedy people.