A comprehensive eye exam is administered by an Optometrist and can detect not only vision problems but problems with eye health and general health as well.
Northwest Eye Center of Thief River Falls Contact Details
My experience picking out glasses wasn’t very good last week, but I upped my stars from 3 to 5 because when I went back this week to exchange my glasses the staff were all very friendly and helpful.
My glasses break very easily compared to my friends who get them from other places (Walmart, grandforks, ETC) They lied to me giving me a 1 year prescription instead of a 2 year, forcing me to come back in for no reason to “renew” it, which they could have done for free but refused to.
Dr Tjelle and the staff here are great. They make me feel welcome and valued. They go above and beyond to make sure I am well taken care of. I highly recommend!
Polite, friendly, professional people work here. Dr. Tjela takes times to explain things and tells a person to call him at home if something happens to your vision on the weekend.
Very friendly n you feel welcomed as soon as you walk in n trying to pick out glasses is hard but with the assistance i recieved it wasn’t hard at all the service there is great.
I have recommended Northwest to anyone that has seemed an eye center in the area. I have 4 kids and they have amazing patience when they pick out their glasses.
I have an unusual vision problem and my experience with Northwest Eye Clinic, the staff and Dr. Tjelle was very satisfying. They were sensitive to my unusual issue and were very helpful and professional.
The office is clean and has a place for kids to play, the staff is friendly and always happy to care for their patients, as for the Doctors, they are very nice and professional, I would definitely recommend Northwest Eye Center to all my friends and family.
I have been going to Northwest Eye Center for a long time. They are professional and pleasant to work with. The staff is knowledgeable and will answer any questions you have!
I absolutely love the staff at NW Eye. They have alway been polite and helpful. Our last visit was a same day call in & they did everything they could to accommodate my schedule. In & out….but very thorough. I will not going anywhere else.
Dr. Borgen has overseen my vision for many years. Office personnel and techs always polite and always willing to answer any questions. Always enjoyable visit.
Dr. Tjelle & his staff are always very knowledgeable & friendly. Anytime I need to pick out new frames they are always very helpful in helping me decide the style that looks best on me!
We have been patients of NW Eye Center for a approximately fifteen years. They have consistently treated us with professionalism and respect in that entire time. …
I highly recommend Northwest Eye Center, as their commitment to professional and friendly customer service, coupled with state-of-the-art technology and product selection, are top-notch!
There was a error in my contact lenses prescription that was not resolved as it should have been by having a consult with the patient. In the end the issue was handled and I as the patient was satisfied with the resolution. Thank you doctors and office manager. Kudos to you
I have been a loyal client for forty years, and I have been treated with the utmost respect every appointment. From answering questions to finding the best fit for me and adjusting my glasses as needed, the staff at Northwest Eye Center is second to none.
Dr. Tjelle is very thorough and explains everything so well! The staff is friendly and curious. They even remind me when it’s time for my annual exam 😀 …
Very nice n so helpful with picking out new frames, being honest is great help instead of just making a sale. Made me feel comfortable for my 1st visit.
Dr. Borgen has been great for my family. NW Eye Center is friendly and professional. Their knowledgeable staff is always friendly and ready to help. I highly recommend going to NW Eye Center!
From the moment I walked in everyone was very friendly and courteous. Dr. Eric Tjelle was and always has been very knowledgeable and gracious in explaining all of the procedures and information. Highly recommended!
Excellent customer service at desk!!
The help I received when picking out my next glasses was incredible!!!!
Dr. Tjelle is thorough in his exam and explanations, making him one of the best I’ve seen for my vision.
It had been many years since I purchased a pair of glasses and I KNEW there was a need to update the “old” but was unsure of which doctor to make an appointment with; I decided to check out different clinics to see which one had frames that …
I am very impressed with NW Eye Center overall. The staff made me feel welcome and were always courteous and friendly. This certainly includes Dr. Tjelle. After moving to TRF from the Minneapolis/St. Paul area, I feel my eye care needs …
Always great service and willing to schedule you in when they can! Love that they are fast and don’t mess around with having you wait a long time. They get you in and get our out! Also love their new machine so you don’t have to dialate your eyes. Great, great, great place!!
I respect Dr. Tjelle for his knowledge and expertise. I will definitely be going back for future eye exams. The optical shop has a large selection of frames for glasses. A larger selection of smaller frames which look good on adult petite faces would be nice.
they have a very large assortment of frames. The only problem I have, make sure u don’t mention your eyes feel dry or anything else if all u want is the routine eye exam, I mentioned my eyes were dry he said take and buy some drops and they will help. Charged me 128.00 for the advice…don’t really know if I will go back again.
Dr. Tjelle and his assistant were efficient, professional, and gave me confidence they would work to find a prescription to improve my daughter’s vision with eye glasses and contact lenses.
Everyone was helpful and friendly from the moment I walked through the door. The appointment was on time and they even assisted me in finding frames which were not only attractive and looked good on me, but would be covered by my insurance.
What a great office with such friendly and helpful staff. It was my first time seeing Dr. Borgen and he made my visit so easy. He was very informative and explained things so well. The staff member who helped me pick out glasses was great! …
Probably the best eye visit and glasses selection process I’ve ever had. Any other place I’ve been, they get you in, and you just go pick a pair of glasses you think look good. The staff at NW Eye Center were amazing. They looked at my …
Tried to get into my regular doctor in another city with an emergency. They were not able to fit me in. I wasn’t a past client at Northwest, however they said for an emergency they could fit me in. Thank goodness for the consideration, I was in surgery within 2 days. I am transferring my files to them.
Staff is friendly, knowledgeable and helpful. Appointment started on time. They have up to date technology and equipment…no more eyes having to be dilated as they can be scanned now. Also you can schedule your appointment online and fill out most of your paperwork as well. Very pleased with my experience.
I’ve always had a pleasant experience at Northwest Eye Center. The staff is very friendly and knowledgeable, and they work quickly. I will use this Eye Center as my #1 Eye Center for as long as I live in the area.
Staff was friendly and got me in same day even though I wasn’t their patient. I had eye infection.Dr Borge was professional but friendly and kind. Great experience!
Every phase of my time at NW Eye was positive except one. Dr. Borgan was excellent, as was his assistant Miko. The frames sales person was exceptionally good.
The only part that detracted was the final price, which was way too high.
This is my first time needing glasses the doctor appeared to be very confident and thorough and I did not feel rushed. But the real star was the lady that help me pick my frames get them sized right and some other technical stuff. She was …
Northwest Eye Center is 1st class.
Their continual updated technology always amazes me!
Dr Tjelle and the techs. are so great to explain everything. The selection of glasses are also amazing at a fair price.
Northwest Eye Clinic provides a professional, yet friendly and inviting experience. The staff is efficient and knowledgeable. Dr.Tjelle is positive and communicates any information about vision and the eye that one needs or wants to know. The assistants who helped me were personable and very accommodating. My experience was great!
Always friendly. Comfortable eye exams. Always efficient. They will always take the extra time to spend to make sure you get exactly what you want and a frame that looks fantastic. They aren’t afraid to be honest if something doesn’t look great and steer you to something that fits & looks just right.
Very professional. From the reception area thru exam and later the optician everyone did an outstanding job.
The doctor explained all aspects of the exam and took time to answer questions. …
Very friendly staff, hardly any wait while you are there. reasonably priced frames that look awesome. work very well with insurance. they are open later for those of us who need appointments after 4. have been going here for 5 years and have been pleased every time. They honor their warranties if u have scratches, etc.
Northwest Eye Center in TRFALLS is always helpful and accommodating with your needs. My children have broken their frames on many occasions and NW Eye Center will have a replacement back in a few days! The Optometrists and Staff are wonderful!
Friendly well trained staff are always ready to help you understand your needs. Your vision is so important and I believe we must ensure that we do as much as possible to take care of it.
Thanks again….
I use to go to a different eye center and wasn’t very pleased with the staff. But since I have started to go to northwest eye center and seeing Dr. Tjelle and the rest of the staff here I absolutely love it….the staff here is amazing and …
I did get some glasses here a while ago. They’re great. I just wanted to comment to mention that they fixed my sunglasses too! I had 2 pair of the same glasses because one set was stepped on and out of shape. I asked if they’d adjust them …
I had an amazing experience here, I finally got the right prescription! Amazing doctors!
Great Staff
Very friendly
Excellent service
Friendly and helpful
Very nice staff!!!
Awsome peo
Great service!
Very nice staff!
Very professional and friendly
Excellent service and attention to detail.
Very friendly and helpful people!!
People are very friendly and informative.
Very friendly and knowledgeable staff!
Great service. Always friendly.
Had to wait to long for Doctor after my eye test was done
They are so friendly and willing to explain everything..
Dr. Tjelle is awesome and the staff is great!
Best eye place around, friendly, efficient, would never go anywhere else
Great eye doctors and very good people
Very professional and individual attention. Great staff!
Very thorough and informational. Place was very clean with sanitized.
Helpful and always super nice
Thank you Joan! You saved my nose! I appreciated you help very much. Thank You! Valerie
Wonderful to be a part of their family! Always on time and helpful!
Very friendly staff and great environment. Amazing service!
Great Staff! Received new eye wear quickly.
No waiting. Very nice staff and doctor. Excellent service!
Staff was really friendly and professional. Great visit.
This place is amazing ,great service. Would highly recommend 👌 …
Excellent service and friendly people that made it a great first time experience.
The doctors are friendly and knowledgeable. The staff are second to none.
Very professional and utilize latest technologies. Friendly staff.
Dr. Tjelle & all of the staff made my appointment process very enjoyable! 🙂 thank you!
Excellent place with top of the line products and great service, always.
Always incredible care. Such a knowledgeable staff and state of the art facility.
Super nice, friendly people who helped me through the whole process! Very pleased
Always a great place. The staff is always friendly and helpful.
I am very pleased with all the staff, everyone is very friendly and my questions are answered in a timely manner.
They were able to get me in right away and courteous throughout the appt.
Great people and Dr Tjella takes his time to explain everything to you and answers all your questions to your satisfaction
Great place to go for any of your eye concerns! Very professional and friendly. Love this place!!
Excellent service all around. Definitely the place to go to for your eye care needs.
Great team! They take very good care of their patients
Always very satisfied with the service. Friendly and professional staff.
Short notice, I was in and out an hour and a half street calling. Professional but still laid back when not discussing my ailment
I am a new patient and I was very impressed with the service I received, and the knowledge the staff and the doctor has.
Quick, easy and what you need.
Everyone was nice and they got me in and out very quickly and we’re very helpful
Exam was thorough and every aspect was explained. Feel good about choice to get glasses I selected
Staff is always so friendly and helpful. It is always a fun experience whenever I come in. Love the frame sale….so much fun!
The service that I received at the NW Eye Center by Dr Tjelle is great. Cammi is fantastic!
Very nice friendly staff clean waiting room.
I would recommend this eye clinic to everyone
I personally love Northwest Eye Center. I have been a patient there since I needed glasses to begin with.
Great personalized service!
Always pleased when my 4 kids & I have our yearly check ups, unless we need new glasses 🙂
Very pleasant personnel. I should have gone here years ago. Love,love,love them. Referred them to a friend right away.
My experience picking out glasses wasn’t very good last week, but I upped my stars from 3 to 5 because when I went back this week to exchange my glasses the staff were all very friendly and helpful.
My glasses break very easily compared to my friends who get them from other places (Walmart, grandforks, ETC) They lied to me giving me a 1 year prescription instead of a 2 year, forcing me to come back in for no reason to “renew” it, which they could have done for free but refused to.
Great place, always friendly and great help whether it be fixing glasses or getting new ones, great place and great workers!!!
Dr Tjelle and the staff here are great. They make me feel welcome and valued. They go above and beyond to make sure I am well taken care of. I highly recommend!
Polite, friendly, professional people work here. Dr. Tjela takes times to explain things and tells a person to call him at home if something happens to your vision on the weekend.
Got Me and all three of my kids in and out with in the hour! Dr Tjelle is always good to us and really love his new nurse!!!!
Very friendly n you feel welcomed as soon as you walk in n trying to pick out glasses is hard but with the assistance i recieved it wasn’t hard at all the service there is great.
I have recommended Northwest to anyone that has seemed an eye center in the area. I have 4 kids and they have amazing patience when they pick out their glasses.
I have an unusual vision problem and my experience with Northwest Eye Clinic, the staff and Dr. Tjelle was very satisfying. They were sensitive to my unusual issue and were very helpful and professional.
Friendly/ helpful technician – state-of-the-art technology – competent staff – thorough exam. Experienced Dr.! …
My appt was so nice. Everyone was friendly and professional. They answered all questions. My dad and husband will now be switching over….
The office is clean and has a place for kids to play, the staff is friendly and always happy to care for their patients, as for the Doctors, they are very nice and professional, I would definitely recommend Northwest Eye Center to all my friends and family.
I have been going to Northwest Eye Center for a long time. They are professional and pleasant to work with. The staff is knowledgeable and will answer any questions you have!
I absolutely love the staff at NW Eye. They have alway been polite and helpful. Our last visit was a same day call in & they did everything they could to accommodate my schedule. In & out….but very thorough. I will not going anywhere else.
Dr. Borgen has overseen my vision for many years. Office personnel and techs always polite and always willing to answer any questions. Always enjoyable visit.
Dr. Tjelle & his staff are always very knowledgeable & friendly. Anytime I need to pick out new frames they are always very helpful in helping me decide the style that looks best on me!
It was excellent, the staff is very friendly and helpful. I’m not from this area. But I would definitely come back for my eye exams.
We have been patients of NW Eye Center for a approximately fifteen years. They have consistently treated us with professionalism and respect in that entire time. …
Chris Borgen has been my eye doctor for years and Renae has helped me select eye glasses for just as long. Always top notch care and service!
I highly recommend Northwest Eye Center, as their commitment to professional and friendly customer service, coupled with state-of-the-art technology and product selection, are top-notch!
There was a error in my contact lenses prescription that was not resolved as it should have been by having a consult with the patient. In the end the issue was handled and I as the patient was satisfied with the resolution. Thank you doctors and office manager. Kudos to you
I have been a loyal client for forty years, and I have been treated with the utmost respect every appointment. From answering questions to finding the best fit for me and adjusting my glasses as needed, the staff at Northwest Eye Center is second to none.
Dr. Tjelle is very thorough and explains everything so well! The staff is friendly and curious. They even remind me when it’s time for my annual exam 😀 …
Very nice n so helpful with picking out new frames, being honest is great help instead of just making a sale. Made me feel comfortable for my 1st visit.
Dr. Borgen has been great for my family. NW Eye Center is friendly and professional. Their knowledgeable staff is always friendly and ready to help. I highly recommend going to NW Eye Center!
From the moment I walked in everyone was very friendly and courteous. Dr. Eric Tjelle was and always has been very knowledgeable and gracious in explaining all of the procedures and information. Highly recommended!
Excellent customer service at desk!!
The help I received when picking out my next glasses was incredible!!!!
Dr. Tjelle is thorough in his exam and explanations, making him one of the best I’ve seen for my vision.
It had been many years since I purchased a pair of glasses and I KNEW there was a need to update the “old” but was unsure of which doctor to make an appointment with; I decided to check out different clinics to see which one had frames that …
I am very impressed with NW Eye Center overall. The staff made me feel welcome and were always courteous and friendly. This certainly includes Dr. Tjelle. After moving to TRF from the Minneapolis/St. Paul area, I feel my eye care needs …
Always great service and willing to schedule you in when they can! Love that they are fast and don’t mess around with having you wait a long time. They get you in and get our out! Also love their new machine so you don’t have to dialate your eyes. Great, great, great place!!
Northwest Eye Center is the right place for those who seek eyes care. Dr. Tjelle explains everything in details, and nurses and staff are very nice.
I respect Dr. Tjelle for his knowledge and expertise. I will definitely be going back for future eye exams. The optical shop has a large selection of frames for glasses. A larger selection of smaller frames which look good on adult petite faces would be nice.
they have a very large assortment of frames. The only problem I have, make sure u don’t mention your eyes feel dry or anything else if all u want is the routine eye exam, I mentioned my eyes were dry he said take and buy some drops and they will help. Charged me 128.00 for the advice…don’t really know if I will go back again.
Dr. Tjelle and his assistant were efficient, professional, and gave me confidence they would work to find a prescription to improve my daughter’s vision with eye glasses and contact lenses.
Everyone was helpful and friendly from the moment I walked through the door. The appointment was on time and they even assisted me in finding frames which were not only attractive and looked good on me, but would be covered by my insurance.
What a great office with such friendly and helpful staff. It was my first time seeing Dr. Borgen and he made my visit so easy. He was very informative and explained things so well. The staff member who helped me pick out glasses was great! …
Probably the best eye visit and glasses selection process I’ve ever had. Any other place I’ve been, they get you in, and you just go pick a pair of glasses you think look good. The staff at NW Eye Center were amazing. They looked at my …
Tried to get into my regular doctor in another city with an emergency. They were not able to fit me in. I wasn’t a past client at Northwest, however they said for an emergency they could fit me in. Thank goodness for the consideration, I was in surgery within 2 days. I am transferring my files to them.
Staff is friendly, knowledgeable and helpful. Appointment started on time. They have up to date technology and equipment…no more eyes having to be dilated as they can be scanned now. Also you can schedule your appointment online and fill out most of your paperwork as well. Very pleased with my experience.
I’ve always had a pleasant experience at Northwest Eye Center. The staff is very friendly and knowledgeable, and they work quickly. I will use this Eye Center as my #1 Eye Center for as long as I live in the area.
Staff was friendly and got me in same day even though I wasn’t their patient. I had eye infection.Dr Borge was professional but friendly and kind. Great experience!
Every phase of my time at NW Eye was positive except one. Dr. Borgan was excellent, as was his assistant Miko. The frames sales person was exceptionally good.
The only part that detracted was the final price, which was way too high.
This is my first time needing glasses the doctor appeared to be very confident and thorough and I did not feel rushed. But the real star was the lady that help me pick my frames get them sized right and some other technical stuff. She was …
Northwest Eye Center is 1st class.
Their continual updated technology always amazes me!
Dr Tjelle and the techs. are so great to explain everything. The selection of glasses are also amazing at a fair price.
Northwest Eye Clinic provides a professional, yet friendly and inviting experience. The staff is efficient and knowledgeable. Dr.Tjelle is positive and communicates any information about vision and the eye that one needs or wants to know. The assistants who helped me were personable and very accommodating. My experience was great!
Always friendly. Comfortable eye exams. Always efficient. They will always take the extra time to spend to make sure you get exactly what you want and a frame that looks fantastic. They aren’t afraid to be honest if something doesn’t look great and steer you to something that fits & looks just right.
Very professional. From the reception area thru exam and later the optician everyone did an outstanding job.
The doctor explained all aspects of the exam and took time to answer questions. …
Very friendly staff, hardly any wait while you are there. reasonably priced frames that look awesome. work very well with insurance. they are open later for those of us who need appointments after 4. have been going here for 5 years and have been pleased every time. They honor their warranties if u have scratches, etc.
Northwest Eye Center in TRFALLS is always helpful and accommodating with your needs. My children have broken their frames on many occasions and NW Eye Center will have a replacement back in a few days! The Optometrists and Staff are wonderful!
Friendly well trained staff are always ready to help you understand your needs. Your vision is so important and I believe we must ensure that we do as much as possible to take care of it.
Thanks again….
I use to go to a different eye center and wasn’t very pleased with the staff. But since I have started to go to northwest eye center and seeing Dr. Tjelle and the rest of the staff here I absolutely love it….the staff here is amazing and …
I did get some glasses here a while ago. They’re great. I just wanted to comment to mention that they fixed my sunglasses too! I had 2 pair of the same glasses because one set was stepped on and out of shape. I asked if they’d adjust them …