Northwest Eye (MN)

Northwest Eye

With six locations across the Twin Cities, Northwest Eye is among the largest eye care providers in the Midwest. Our full range of services allows us to provide exceptional care for patients of any age, while treating a variety of conditions and offering complete surgical and non-surgical care.

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Northwest Eye (MN) Contact Details

  • 8501 Golden Valley Rd Suite 100, Golden Valley, MN 55427
  • 763-416-7600
  • Friday 8AM to 5PM
    Saturday Closed
    Sunday Closed
    Monday 8AM to 5:30PM
    Tuesday 8AM to 5:30PM
    Wednesday 8AM to 5:30PM
    Thursday 8AM to 5:30PM
  • https://nweyeclinic.com/
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Northwest Eye (MN) Reviews ( 250 )

  1. I had an injury in my eye from a can blowing up the cap flew off as I was peeling off the safety seal and hit me in the eye
    Not long after that I had surgery I’ve been going back and forth for over a year …

  2. Horrible place. Overpriced. Rude office staff from the moment I walked in, to the long, long wait. Staff was not educated about insurance plans, passed on incorrect information. Never going back and not buying glasses from them.

  3. just amazing place, very very clean, and such friendly people who work there, my son has a ton of disabilities and they were very caring with him, great job northwest eye!!!

  4. This appointment took a lot longer than usual, not sure why but instead of being in and out in less than an hour it was more like an hour and a half which wasn’t expected

  5. I had a wonderful experience having surgery at Northwest Eye. Dr. Berestka and his staff were attentive, professional, and the surgery went well. I am glad I had it done there.

  6. I’ve been going to this eye clinic since I was 16 years old and I’m now 32 years old.. I have never had an issue. All the staff has always treated me good.. I will never change clinics..

  7. I was told right away that they were running behind; I appreciated just knowing that.
    Everyone was friendly and helpful. And I feel that they raise the bar pretty high (for what constitutes exemplary job performance.

  8. It was a good experience. All the staff that I dealt with were polite and
    helpful. I’m glad I don’t need a cataract operation and don’t have macular
    degeneration, at least not yet.

  9. Great experience from beginning to end. I felt well cared for, listened to, and I appreciated their attention to detail while explaining exactly what they were doing! Excellent customer service, would highly recommend.

  10. The technician didn’t ask about my current glasses until the exam was nearly complete, which made the exam take twice as long, which made me late for the next appointment

  11. Always a good experience. During this time of COVID the staff is
    keeping good practices and yet remaining cordial and helpful. There was no long waiting – everything went very smoothly.

  12. switched providers to a different clinic because of Covid inability to get an appt. here and they WILL NOT forward my records, despite multiple requests. They are complete JERKS!!!!

  13. I am so impressed with this clinic. Great customer service, thorough exams, easy materials to read. I wish I had gone to this facility MONTHS ago! I’ll never go anywhere else.

  14. I would not say I had a great experience. Some of the staff is more interested in being angry about things I can’t control than educating me. They never did the air blow test or sight line test. After they dilated my pupils I was essentially blinded for the next 4 hours.

  15. I’ve been going to Dr. Mundahl for around 9 years and have always appreciated the thorough eye exams. Her and the staff there are friendly, informative, professional and take the time to answer any questions.

  16. Today I called to ask about LASIK. I reached an automated message and then was transferred when I pressed the correct number. I reached a female representative who then transferred me again when I said I was looking into getting LASIK. I …

  17. Cataract surgery on both eyes. Successful and beyond my expectations. Dr. Ehlen is very skilled, knowledgeable, and professional. I have been going to Northwest Eye for over 25 years. Wouldn’t want to go anywhere else.

  18. The entire staff is very efficient and friendly and the waiting area is clean and comfortable. I feel very confident in all the doctors and assistance that my eyes are in capable hands.

  19. Had a comprehensive professional exam today, highlighted by the user-friendly demeanor of Lena, Helen and Dr. Ehlen. Later, Gay was helpful with selection and fitting with new glasses. My thanks to all!
    Jim

  20. I was referred by my Primary Doctor due to an issue with my eye. I started to get nervous, but the Dr. explained what he was going to do. I called down & now we are working on correcting the issue. Thank You!

  21. Great, thorough care, outstanding patient service and care. Tech and Dr. Ramsey patiently explained everything they were doing and why in clear easily-understood language. I highly recommend this clinic!

  22. I have a relatively rare genetic condition that affects many systems throughout my body, and can affect my eyes. My syndrome specialist referred me to Dr. Timothy Ehlen, who was a 40 minute drive from my home. I couldn’t have been happier …

  23. I highly recommend Dr. Ramsey at Northwest Eye Clinic. He’s knowledgeable, professional, and seems genuinely interested in addressing my specific concerns and conditions. As a result, I’ll definitely be scheduling future exams with Northwest Eye.

  24. Incredible care and customer service! Mimi and Dr Sinclair were awesome and my specialty care assistant Katie followed me thru my entire appt and answered all of my questions and helped me wrap up all of my needs at the end of my appt. I HIGHLY recommend NW Eye clinic!

  25. I came to Northwest Eye when my retina specialist left Park Nicollet. Dr. Feldmann had developed a thorough plan of care for my eyes, and we had established a good rapport. I could easily have stayed with Park Nicollet and see a different …

  26. After researching other Lasik Clinics and talking with many people about their Lasik surgeries I knew I picked the right clinic, Northwest Eye of Golden Valley. Kathryn Rivard and the rest of the staff were so pleasant to work with, Dr. …

  27. I love this clinic. I don’t know who does the hiring, but EVERYONE from the receptionist, to the medical assistants, to the person in the optical department are so personable. It is always a pleasure to be seen here.

  28. Staff was very warm, friendly and patient. My problem is with scheduling. I specifically said she was being REFERRED by her OPTOMETRIST, Dr Amanda Thurmes, for fixing her hooded eyelids and reset her lower left eyelid, drooping away from …

  29. Always a pleasure to come to Northwest Eye in Golden Valley. Vicki is the best! Stan Walker, now retired was the best! The staff is second to none! Very pleasant facility. 5 stars out of 5.

  30. Recent visits were unsatisfying. First of all, my eye had a minor contact infection but the doctor did not notice it and she also gave me a wrong prescription!! I can’t even see things clearly with the prescription she gave me! Now i have …

  31. If you think you will receive the same level of care and attention in the eye wear department as you do in the clinic think again. I would encourage to look to other options for your glasses purchase. After failing to grind the lenses …

  32. Very nice people here. Didn’t meet one bad apple. Everyone seems to like their job. Super friendly, knowledged, and just shocked that the atmosphere is joyful as it is. They are supportive of each other. Just amazes me, it feels like going to a high end place.

  33. Northwest Eye clinic has a great staff. They explain every detail in terms you can understand. The doctor gives the pros and cons of the options available to you.

  34. The care at NW Eye is very thorough and professional. Their greatest issue is in trying to connect with them. There is long delay in phone contact and it is VERY difficult to reach a real person to make an appointment or discuss ongoing concerns.

  35. NW Eye is the best in the twin cities. Very professional staff from reception, technicians, to the great doctors. They also practice proper distancing and precautions.

  36. I have been going to Northwest Eye Clinic for many years. Before I moved here I had two retina detachments and I wanted to go to the best for my eye care. I have always had great care from the wonderful doctors and their staff at NW Eye.

  37. Arrived 20 minutes late fpr apptmt and very thankful they fit me in. Always find this clinic to be well run and patient focused. Enjoy the visits with Dr. Ehlen in whom I have so.much faith after rLasik and Cataract surgeries he performed. Highly recommend.

  38. Excellent care from doctors, techs and staff. Great customer service, on time appointments. Great facilities with modern methods and equipment. I’ve directly experienced general vision care, laser cataract surgery and retinopathy services. Highly recommended.

  39. It seemed to take a long time. The doctor I
    saw was in a big rush. He talked fast and threw out terms I did not understand. I have asked for the results to be emailed to me. Was there a shortage of eye doctors on the day I had my appt.?

  40. Selecting anything is based on Quality, Pricing and Service.
    Dr Feldman is competent, the technicians seem competent, all seemed to care about the “customer”. All procedures by Dr Feldman went without any concerns. The …

  41. This appointment was not a typical appointment since you had both an equipment failure and an employee shortage so I have considered that in my review. I must admit that if that were a first appt. it might be different. The staff were all very thoughtful and considerate as usual which is why you see the 5 star rating

  42. I went for my annual eye exam and saw Dr. Berestka at the Golden Valley Location. The entire staff was so kind and considerate of the care that I needed. I was seen by Dr. Berestka and found out that I need to have eye surgery. I guess …

  43. They are very professional and personal at the same time. I feel very confident that the Doctors there will explore all avenues of possibilities in diagnosing and treatment.

  44. I’ve seen Dr. Ehlen for exams and two surgeries. He is very kind and did a good job. My only problem with this place is that their extreme busyness causes a lot of delays and sitting around waiting. But a positive experience overall.

  45. I will admit to being concerned when I got the diagnosis that I needed cataract surgery on both eyes. However, the staff at Northwest Eye ( Jenny B., Katie R. and Kathy H.) along with Dr. Ehlen made the whole process a comfortable one with …

  46. Where I see much better, and I appreciate this very much, they do not allow time for their patients. The techs are rushed. My appointments with the doctor always involve significant wait time. (The two follow-up appointments: 1 hour and …

  47. I have been a patient at NW Eye Clinic for over ten years and have always received superlative care. Dr. Janice Sinclair is so personable and approachable, she takes the time to explain what is happening with your eyes and their health.

  48. Once again, Dr. Mundahl took care of my exam and testing. Not only is she highly professional, but she is a friendly person with whom I have grown comfortable with sharing any concerns. She is a great listener and problem-solver, making sure that you leave satisfied. I highly recommend her.

  49. Time has improved greatly. In the past you could plan on spending several hours during your appointment. Yesterday was just over an hour, which wold be expected. The staff is very good and helpful. The doctors are first class.

  50. Always outstanding care! Great Docs, Techs & office staff. I always have my glasses & contact lenses prescriptions filled at Northwest Eye Clinic. You can’t go wrong here!

  51. Saw Dr. Mundahl last week. I’ve been going to her for years and she always is very professional, has a great disposition, is a good listener and I appreciate she continues to keep my vision sharp. I would highly recommend her to anyone. Also, great a staff and comfortable surroundings at Northwest Eye.

  52. My visit was clean, professional. My questions about issues mentioned during my exam were answered in an understandable reassuring manner.
    We didn’t have a beer afterward…..but hey it was 09:00.

  53. Came in without an appointment. Lady at the front tried to find a time for me but couldn’t find one. She went to ask Dr. Peterson if he could recommend something. He agreed to see me. He did and I was out of the clinic within a half hour. All was done very professionally.

  54. I should have told the doctor who I usually do t see that I live on $30,000 a year. When I picked up the prescription for eye drops it was $900. I couldn’t get them. The people at the clinic are great. Please look out for people who have financial limitations.

  55. Wow! If I could send blind people to a healer, this would be the place to go to! My goddaughter scratched my right cornea 5 years ago and I got refered to Northwest Eye after urgent care failed to treat the anguish I was going through. I …

  56. The technician there was very knowledgeable, kind, and I was able to complete two tests without any problems. Dr. Walker is excellent in treating my glaucoma, etc. Would highly recommend this practice. Shirley Hallstrom

  57. The staff was prompt, kind, and efficient. Dr. Walker was the best, treating me as a special person, remembering many details about my family, as he treated me well for my thorough and well explained eye exam. I am SO pleased with how I was cared for.
    Buzz Raymond

  58. I’ve been going to Northwest Eye for many years, and they have never disappointed. From mostly regular care, to one frightening instance of a scratched cornea, everyone has consistently demonstrated the highest in personal care and …

  59. The entire sraff, was very friendly, along with following all the CDC guidelines.I felt safe, and my exam went smoothly. Northwest Eye really does care about your eyes, and they explain everything to you.

  60. When I walked in to NW 2 yrs ago, I had been having scary vision problems for quite while, and had been seen at other clinics with no answers. I initially saw Dane Peterson who said to me, “you won’t leave here until we know what’s going …

  61. I had my yearly eye exam and contact lens evaluation with Dr. Peterson in Golden Valley. Everyone at the clinic was welcoming and efficient. Dr. Peterson did a wonderful job and answered all my questions. Great job!!!

  62. Dr. Feldmann is compassionate, careful, and brilliant. She takes time to understand what’s going on. I seldom make recommendations but have no hesitation to recommend her to anyone who needs retina care. She’s the best!

  63. I was pleased. I was ready to sit and a fellow came out and asked John. In we went for all the preliminary work. He took me out to the waiting room and I hardly had a chance to sit and a lady came and asked, John. Into another exam room. I …

  64. Great staff, beautiful building! Only issue maybe a little more time and attention from my doctor. I felt like I was being rushed out of the room. But before my doctor everyone was so kind, patience, and attentive

  65. Very personable and knowledgeable staff. Everyone was so nice from Emily at the front desk to Jenny who did my initial exam to Lizzie the scribe and of course Dr Sinclair is always wonderful! I stopped in Optical to pick up my prescription …

  66. Great caring and knowledgeable staff. No wait time, and going through the various tests and appointment with the doctor was timely. I had two successful cornea transplants earlier in the year and was very impressed with the entire experience. A+

  67. Dr Feldman and her staff are very competent, I received a much more thorough testing and examine then previous retina clinic. I left this visit very well informed of my eye issues and confident Dr Feldmann treatment plan will be the best. The front desk staff in this office are very efficient and friendly!

  68. My first appointment mysteriously disappeared. I had to take the afternoon off and drive 45 minutes from work to get to my appointment only to be told I didn’t have an appointment. Thankfully I was able to get rescheduled a week later. The …

  69. Northwest Eye is the place for answers to your eye needs. The staff is friendly, informative, relaxed and most of all professional. Their professionalism starts the minute you walk in the door. They are attentive, accurate and thorough when …

  70. Front desk staff is awesome; always friendly, courteous, welcoming and helpful. I followed Dr. Feldmann here, so obviously I hold her in the highest regard. I totally trust my eye care to her. This is a busy location, so there may be some waiting involved. Free parking, handicap accessible, comfortable waiting area.

  71. The nurse that took first tests, needs to be campssion towards patients, felt like she was drilling me like a child, not as an adult. Bad enough to date I felt offensive. Dr Feldmann and Nate was awesome.

  72. Dr. Ehlen is my opthamologist. He has taken very good care of me. When I said I was squinting a lot, he checked my eyes and determined I was ready for cataract surgery. …

  73. Some confusion having to change Doctors because original doctor retired. It will take some time for the new doctor to get up to speed regarding my condition. However I would’ve expected he could’ve spent a little more time looking at my history.

  74. My family have been patients with Northwest Eye for over 15 years. Everyone is very Professional, helpful, knowledgeable with great customer skills. Highly recommend them for patients of ALL ages@

  75. Northwest Eye Clinic far exceeded my expectations. After interviews and examinations I am so comfortable with upcoming surgery. I have total faith in their professionalism!

  76. Dr. Peterson has been so thorough and actively working to mitigate my dry eye situation. He has vastly improved my eyes through trying different treatments while testing frequently to assess the dryness. I’m very happy to have found him after dealing with this for years. Other doctors have not tried much.

  77. Dr Loushin and his staff were excellent. The exam was very thorough and comprehensive. There all answered questions in an informative and courteous manner taking the time to be sure that they were understood. I feel confident the history …

  78. Bummed by old doctor had left the clinic, but saw Dr. Peterson, who was very helpful and knowledgeable. Both the nurse and him took the time to answer all my questions (and boy do I have a lot of questions). The facility is great too! The …

  79. Efficient and professional staff. Dane Peterson, my Optometrist, is the best. He’s thorough and really takes the time to help figure out what’s best for me in contacts and eye glasses. I’ve been going to him for 3 years now. He’s the best.

  80. Quick and easy check-in process. Dr Peterson and his staff were knowledgeable, friendly and very efficient. The office and exam room were very clean and everyone took pride in maintaining social distancing and wearing face coverings. I Highly recommend.

  81. I can not recommend this clinic enough, especially Dr. Peterson. I was impressed from the very beginning with the communication and knowledge from Dr. Peterson, related to dry eye symptoms. I’ve seen many other eye doctors (good doctors) …

  82. Very professional staff, from the receptionist to the assistants to the doctors. They take all of the necessary procedures to safeguard their patients’ health, so I felt safe going in for my biannual exam with Dr. Ehlen during the pandemic. Highly recommended.

  83. I was very pleased with Dr. Sinclair. She took the necessary time with me as a new patient, apologizing for the 4 appointments with Drs
    loschin and Dovich that were canceled. Loved her Halloween costume …

  84. I have been very happy at Northwest Eye, Golden Valley. The staff is friendly and professional. The length of the wait to see the doctor is very brief, compared to my previous office. I works highly recommend this office!

  85. Poor customer service in Golden Valley Optical eyeglass department. The 2 staff who I worked with seemed bored and uninterested in helping me. Felt like an inconvenient bother and very devalued as a patient. Decided to not get my glasses from them. I am transferring my eye care to another clinic.

  86. My parents both went to this Clinic group and the raves about the fantastic care. Now I too am going. My eye problems are completely different from any of my family but I knew I could trust them. Always pleasant staff. My Dr is patient, pleasant, explains everything where I can understand it. I totally recommend this medical clinic.

  87. I’ve been a patient of Northwest Eye for a number of years now, around 20 I believe. I have never been disappointed with their care. Dr Loushin has provided consistently outstanding care over the years. I’ve appreciated his thorough examinations and willingness to explain it all and answer my questions.

  88. Good service and very thorough eye exams. Only 2 hrs there and that was great. Met my new doctor, Dr Dovich. Seemed very nice and thorough. We discussed that one of my eye drops should be 10 ml not 5 ml like it had been. Since I was due for …

  89. I was 10-15 minutes late but the front desk forgave me & were cheerful & efficient. Heidi ran the tests on me quickly, explained details, & I was very happy with her work. Please advise Dr. Kruthoff I am eating salads & fruit although not my favorite foods.

  90. It was very pleasant. Both Megan the assistant and Dr Peterson we’re very kind and professional. This was my second visit, my first visit was not pleasant. They acted like they dislike old people. I never would have gone back except that my primary care dr. Set it up.

  91. My recent appointment was a year follow-up to my cataract surgeries. This clinic is efficiently managed. The doctors I have seen here are personable and experts in their field. I also feel that the nurses and support staff are exceptionally well trained.

  92. I had my first visit with Dr. Schmitt Aug. 26th. He was very professional and thorough and believed I would benefit from surgery. I was told to wait until after a family wedding we had on Sept.17th because of possible bruising. I was …

  93. The reception area was well organized and ready for my visit. It was a short wait for the eye exam and sufficient time was spent with me to discuss my general health, changes, etc. The Doctor was pleasant and professional. Overall, very good service. I will continue to visit NW Eye Clinic.

  94. My former eye doctor had retired and recommended Dr. Dane Peterson. He is fabulous and I would recommend him anytime. Very direct, good at answering questions and inspiring confidence. Meagan is an excellent tech. The best I have had in 45 years of eye appointments.

  95. Went in for a yearly eye exam that is 100% covered. If they find anything wrong and they discuss it with you, you will be charged. Stay away from this place. They will find a way to charge you more than insurance will cover.

  96. Most importantly, I feel confident that the doctors and the techs are good at what they do and will take care of my eyes. They seem competent. Aside from that, everyone, including the doctor were very pleasant. The wait was a bit long …

  97. I started with Northwest Eye and Dr. Bonnie Bongaard at your very small clinic on Duluth street by Byerlys’ decades ago. I received very good service there and have remained with NWE ever since. So although my doctors and technicians and …

  98. DO NOT CHOOSE Astigmatism Package, Modified Monovision option because it is risky. I paid a lot of money and it didn’t work. In meeting after they said it isn’t always successful and hard to achieve. I still have to wear glasses and am …

  99. Northwest Eye is by far and away an excellent medical group. Their Dr’s. and support staff always are top notch. Having had multiple issues with my eyes over the years Northwest Eye has always stepped up and performed flawlessly. Would highly recommend them for your needs.

  100. I was a longtime patient at the Golden Valley location (~14 years), but am going to be switching providers soon based on my most recent customer service experiences. I called trying to make an appointment and to speak with someone about …

  101. Golden Valley: I got in right on time, the front person that checked me in was so very pleasant. Doctor Peterson answered all my questions thoroughly and the other help that assisted in the Lipoflow were very sweet and knowledgeable. It was a very great experience-expensive, but great!

  102. Dr. Berestka is clearly the lead Dr. , is clearly a talented and gifted Dr. , and specialist in glaucoma issues that I was recommended in seeing. As is Dr. Kruthoff. I have had one surgery on one eye and waiting for scheduled OR for next …

  103. The wait time was the only negative as the clinic was very busy the day I was there. Dr. Sinclair was excellent as usual. She carefully explained the situation with my left eye which thankfully was not serious. The other staff members were thorough and kind.

  104. I was running pretty late on the day of my appointment, but the receptionist was very kind and understanding. I was still able to see the doctor despite being about 15 minutes late, which was a relief. The nurse that checked my vision and …

  105. Got an appointment, called and left a message with a question about the eventual scheduling of the surgery, canceled the appointment after three days of no call back. Eye surgery involves attention to detail and pre- and post-op care. Probably better to avoid folks who can’t return a call with a simple question.

  106. They are so friendly and professional here. They really take your needs into account oh, so it’s not just a boring clinical exam. Great personalities and the facilities are nice. Conveniently located.

  107. I love this clinic. The doctor is wonderful. He is caring and makes you feel comfortable and answers questions. I would recommend him to others looking for this type of specialist.

  108. Dr. Sinclair was awesome because I really liked how she listened to me and the history of my corneal erosion. She got me an appointment to see a cornea specialist for a consult to do laser surgery. I was so happy they fit me in that morning of my emergency. I was well taken care of!

  109. I was very impressed with the responsiveness, efficiency, and pleasant demeanor of its person-to-person staff. However, at least one of its telephone staff was curt and seemed eager to end our conversation when I called with questions …

  110. went for an eyelid consultation. seen by dr nicholas j schmitt, he was very impatient. was rushing me didnt give me his 100% focus. said my eyelid can’t be fix to how i want it cause that’s how i was born. now that is fked up. best to avoid this doctor if i were u.

  111. Dr. Dane Peterson is a stellar doctor. He has given my eyes the best care I could ever ask for! He’s on the cutting edge of eye care and has great compassion for his patience.

  112. Technician very knowledgeable and thorough while maintaining friendly atmosphere. Doctor also excellent. Identified issues, ruled out several areas of concern and provided clear concrete answers to questions.

  113. The best of eye care anywhere. Dr. Ehlen and staff are genuinely concerned about my care and have done a wonderfully skilled job over the years keeping my eyesight sharp and healthy. I would recommend Dr. Ehlen and this clinic to anyone seeking quality and personal care.

  114. Very professional, helpful and friendly staff; bright and clean waiting areas and examination rooms. Scheduling was easy. I would definitely recommend this clinic and surgery center.

  115. Sat waiting for Dr for 45 minutes in small waiting area. Not once during this time did anyone explain that the Dr was running seriously behind schedule. Very unprofessional for this office. Very disappointed. Will stick with the Wayzata office from now on! This office needs to learn how to care for the patient.

  116. This was my very first visit at the clinic. It was very good experience, from the front desk to the exam room, to the doctor. Everyone made my visit pleasant and educational.

  117. I highly recommend Dr. Peterson. A big thank you to him and his team for getting me in quickly for a very uncomfortable eye issue. It’s been 24 hours and my eye is already feeling much better.

  118. I gave it five stars because I absolutely love Dr. Sinclair. The biggest problem at Northwest Eye is that you have to wait HOURS before you finish your appointment. Even a simple appointment like a pressure check, 2 hours minimum!!!

  119. I was greeted promptly upon arrival. Allysa (sp?) and Melinda explained every form in great detail and I fully understood what I had to initial and/or sign. They were both friendly and congenial. …

  120. We were extremely pleased with our visit to Northwest Eye. Unintentially, we were late for our appointment and they still worked us in to see Dr. Ehlen. He found a problem with my retina that needs to be addressed immediately. If we …

  121. Waited for over 1-1/2 hours with communication. I went to front desk no help. I left. Office Manager amazing! She called me to explain. I then made an appt to see doctor and this time they were quick and yet enough time.

  122. My visit went well. I was seen on time. Dr. Peterson is very thorough and open to questions. Explanations were thorough and not rushed. I visited the optical department to make a small purchase afterward, and they were very helpful and knowledgeable also.

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