Northwest Medical Supplies, Inc. is a Durable Medical Equipment Supply Company based in Northwest Indiana. We offer a broad selection of … See more
Read More| Friday | 9AM to 5:30PM |
| Saturday | 10AM to 2PM |
| Sunday | Closed |
| Monday | 9AM to 5:30PM |
| Tuesday | 9AM to 5:30PM |
| Wednesday | 9AM to 5:30PM |
| Thursday | 9AM to 5:30PM |
1401 E Summit St, Crown Point, IN 46307
I went into the store to buy an item and to me it seems a little high price so when I took out my phone to comparative shop I was told to leave the store that they don’t allow the practice of comparative shopping in the store.. Very rude …
Well stocked and friendly knowledgeable staff, was able to purchase the medical equipment needed. Excellent customer service!
The merchandise sold at this medical supply store is of poor quality and extremely overpriced. They also have a no return or refund policy on everything in the store. This place is a Flea market for medical supplies. I will never patronize this business ever again.
Very slow customer service. Charged for a monthly rental when only needed one day. Unfortunate…
Very helpful people, and super nice. Went there for my Elderly Grandpa, and l called in earlier and was introduced by the same nice guy, and he helped me find the right product for My Grandpa. Very Clean, Organized Place as well. Highly Recommended. Thank You
We were referred here by CVS because of their limited supply. When we walked in, I could not believe everything they had. We should of came here first and will from now on. The staff was very helpful in our time of need. Very knowledgeable and professional, we highly recommend!!!
Basil stated in response that he inspected the patient lift for my nephew and it worked perfectly for him. He even lifted himself in the lift. In addition, the lift was out of warranty and that paying $75.00 was justifiable. Well lets see …
Wish I could give ZERO stars. Awful service. The owner was not willing to inquire with their DME supplier about a pediatric walker for my daughter because ” it would require too much work on their part to seek insurance approval”. He is …
Stay away! If I could give zero stars I would. The customer service is clueless, and the manager/owner is a liar. I recently returned a set of equipment and was told there would be zero reimbursed deductible because I hadn’t retuned some …
This is one of the worst medical stores out there. My mother bought me a stethoscope for my birthday. The box came damaged and smudged. After I learned that my school required a different stethoscope, we tried to return the never used or …
First time trying to use this store to fill a script for a visually impaired walking cane. Called ahead to make sure they carried it. They were prompt to assist and nice when I walked in however when wanting to run it on my insurance, which …
Had to purchase a toilet seat riser for upcoming surgery and was able to find the item at a very reasonable price. Nice to have a medical supply store in the neighborhood that carries a vast variety of items.
Great Service!!! I was waiting on work comp to get me a knee brace for 5 days. Went in and seen Basil and he had me fitted and on my way in no time. Thank you so much for the great customer service.
This place is a joke. Basil the head person in charge was out for assistance in a hydraulic lift for my nephew. It works sometimes. He tells me that you have to use major force to turn the knob for the hydraulic pump to work. Wants to …
My experience was five 🌟, l phoned ahead of time and spoke with the owner, who answered all my questions regarding my inquiry for a shower bench chair. Upon arriving at the store I received excellent customer service, and as l looked …
I needed leg compression socks/wraps. Basil measured me and ordered them for me. They came in on time and I went to pick them up.i pur them on. Sizing was perfect. Basil had only one employee there. Covid 19 hit them too. I had a very …
I called in need of a Hoyer lift and hospital bed for my sister expecting to wait days before getting one. However, the company was able to accommodate me, for a small extra charge the next day even though I was outside their normal …
EDIT: The delivery went SO smoothly. They called as promised to let us know they were on the way and were timely and efficient. It was such a blessing to be able to get the bed so quickly. …
I was given a to big post op shoe asked him to give me the right size and he would not told me he would give me 20.00 of my 25.00 and toss the shoe.
Trying to convince me the larg ladies shoe would not fit and measured by …
Some of the worst service I have ever encountered. Supplies not shipped, or shipped to wrong location. Broken equipment not being replaced in a timely manner despite repeated requests. I have been without a CPAP for over 2 months… unacceptable!