From what I see they have the best doctors and medical personal. My mother was admitted yesterday and she had a long wait in the ER but then was treated very well. However she was alseep today and some random person came in and stole her …
I have received outstanding care from my PAH specialist to the excellent lung transplant team. I received a double lung transplant during the time of COVID-19 and never was concerned about infection. I cannot praise the doctors, nurses, and staff enough. The follow-up care is unbelievable. I highly recommend Northwestern!
Most HORRIBLE experience I have ever had with a medical facility. I am not usually the one to leave negative reviews unless I think it is important. I arrived at the adult emergency waiting room at 11:30 pm after having what I was told was …
I have been a cancer patient at Northwestern since late 2018 and have received care far beyond my expectations. The doctors, surgeons, radiologists, nurses, office employees, etc. are all the best I have had contact with in any hospital. I personally would choose no other place to receive treatment.
This has been my go to hospital for over 10+ years. I am pleased with my PCP, & my specialists docs as well. The challenge is that the waiting time in the ER is beyond egregious at times. I am currently here & have been waiting for 4.5 …
I highly recommend this hospital. The neurosurgeon team here at Northwestern Memorial Hospital team is one of the best especially Nurse Karyn, Dr. Stopp and Dr. Adam Sonabend.
I have to give a big thumbs up to EVERYONE on Dr. Tjong’s team in Orthopedic. The day of my surgery and every doctor’s visit has been beyond exceptional!!! These are the most caring, compassionate, patient and knowledgeable group of …
Wow I was treated like a super star celebrity by the awesome doctors’ nurses,cafeteria staff, physical therapist,house keeping,MRI techs ultrasound tech, dentist everybody basically,much 💕 love and accolades to all involved I have plans on …
Received terrible service from both pulmonologist and neurologist. Despite my husband being in the hospital over a month and a half. No recommended procedure made any improvements whatsoever. His Doctors made no attempt to attend to him in …
I have visited the Northwestern Memorial Hospital’s ER twice in 2018 for different issues and was given excellent care both times. The doctors, nurses and technicians were attentive and efficient and ran a full compliment of tests in order …
This hospital system is a scam. I went for a preventative annual physical exam. I discussed a medical concern with the doctor during the same visit and now the hospital is trying to double bill for 2 office visit charges as a result. Shady …
My mother has been in the emergency room since 4pm and it is now 10pm, she still has not seen a doctor. They took blood and an ekg both results came back not so great and yet she is still waiting and NO doc. I understand higher risk …
I had an upper right lobectomy in 2015 and my husband just had a left lung transplant. We cannot say enough about this hospital and the entire staff from the head of thoracic surgery to the cleaning staff. Everyone in this hospital has …
From diagnosis to surgery to post surgical radiation the doctors and nurses were fabulous.Very thorough in answering questions;arranging followups;explaining possible side effects and outcomes.Quick to respond to questions and concerns. …
I came to the ER with chest pain and other heart attack symptoms. I was taken immediately for an ECG – though to be honest it was a relatively quiet day. I then went for triage and then immediately set-up for blood work and a chest x-ray. …
We have been bringing my grandmother to this hospital for 3 years. They have helped her with her conditions no other hospital found treatments for. And have helped our family understand and taught us how to properly care for her and make …
Northwestern Hospital is a phenomenal institution and the medical care you’ll receive is absolutely top tier. But this is not about the medical services. This is about the lack of respect and disregard for simple civility when people who …
I had a phenomenal experience during my pregnancy at NW. Being a first time mom, I had so many questions and concerns but I immediately felt right at home. I delivered my baby early and NW was there as usual making me feel comfortable, …
most of the time the most time I have to wait it’s about 20 minutes to 30 minutes before the doctor comes and see me. I tried to make my visit very joyful even though some of the times I don’t feel good and that’s the reason I’m there.
What every hospital should aspire to be! Nursing staff is wonderful: competent, caring and responsive. Doctors are extremely knowledgeable and thorough, have an array of technology at their disposal to diagnose and treat your malady, and …
My father was in intensive care in early November 2020. The care was good. When it became clear that he was dying, they recommended moving him to palliative care, which we did. Very disappointing — NOT a good environment for a dying …
Their doctors think your time is worthless. First appointments at 8 can take until noon to happen. Inpatient consults can take hours for them to even remember you’re in the hospital. …
My husband has been at this hospital many times and he has received the best of care from doctors and nurses. I am deeply grateful because it looked like I was going to lose him, I truly thank the team of doctors that saved his life. I …
Came to the hospital for pain my and was not
Seen for over 6 hours. Other persons told
Me they had been there for9- 11 hours. What!! nope . So I left and came to …
Staff and Dr’s were wonderful, however leaving somebody in post-op for close to 6 hours supposedly waiting for a room is ridiculous. Dr came down after surgery @11am no communication at all for 4hours till I asked that was at 3PM was told …
Very good doctors on clear point about providing physical therapy along with proper care for patients lives. Does not do anything illegal. Saw two good male doctors that knew what they were diagnosing and knew how to help me and treat me …
I’m a little torn on this hospital. I heard they were one of the best and when I went in for an MRI the staff was kind, informative, and patient. However, I feel only go here if you are in need of something seriously done and already have …
My daughter spent 10 hours in the waiting room with a fractured arm after a biking accident. Additionally, SHE had to as for a wheelchair (leg was hurt). No one offered a wheelchair and no one offered anything for 10 hours. Would love a call from Northwestern to inquire about their level of care.
This review is to thank Joey, a nurse in the ICU who is caring for my father in law. He is doing an exceptional job and we would like to acknowledge his work. Thank you Joey.
The 5 stars are for nurse Grace. She helped my father after his surgery on Feb 20 in the recovery room, room number 1049, during the night. We are so very grateful for her care and doing everything she could to help my dad get comfortable. …
I don’t have many experiences with hospitals, but when I underwent a surgery of my brain here, I literally met with angels. Very professional nurses, amazing friendliness of all staff, even the receptionists and support personnel. It’s …
I went in for emergency surgery yesterday and had the most phenomenal care by every person I encountered. So organized and efficient. I came in screaming due to 10/10 pain in my ovary and had morphine in my veins within 10 minutes, an ekg, …
9 hours in the ER with my father 73y/o
Dialysis/ Diabetes/ HBP. No answer from anyone. Operation is suffering serious deficiencies. I communicated several times with the nurse at the front desk that …
I have Medicare I was able to go to any private doctor are hospital in Florida and Louisiana
Move to Chicago and because I don’t have a dependent I was stuck in the County …
We are from out of town and came to Chicago to assist our daughter for school. Unfortunately, my husband took ill and had to be admitted. We are currently here now, and thus far, the care is exceptional. I am fearful, for my husband, and …
I came into the ER with some significant concerns and was taken in immediately where a whole crew came in to ensure as quickly as possible that whatever was going on was not life threatening. The doctors took the time to explain things …
It’s really not that great , they are very misleading when you ask questions over the phone and when you arrive for your appointment, they tend to turn it around . I’ve had my second appointment here and when I got to the desk I was told …
If you’re looking for teamwork from co workers and management that supports employees than In patient psyc at GALTER isn’t the place. They refuse to address staff workplace abuse. In addition they allow staff that project mental abuse and …
ER experience the worst yet. Waited 8 hours to even be seen by a doctor. Ordered tests and took them in the lobby. Security did nothing as the lobby became over crowded. No updates or indication they even knew you were there. My wife had appendicitis and all they could do was offer a hot pack.
My mother is in this hospital and I am ready to move her. They have no bedside manners, my mother is sitting in a hallway without any insight as to when she will be put in a room. I called up to speak to someone and the attitude I received. I will be moving and no longer supporting this hospital.
I had an extremely comfortable stay at NMH this weekend. They took wonderful care of me. This teaching hospital has incredibly kind, professional, and down-to-earth doctors, nurses, students, all the way down the board. They left no stone …
This is a world-class teaching hospital. I’ve been treated for cancer here, operated on 4 times and received countless scans and tests. With the exception of very few times, my treatment and staff experiences were EXCELLENT. But the …
Successful living donor kidney transplant done at Northwestern. Incredible surgeons, doctors, and nurses. This was the first hospital of the many i have been too that I felt actually listened to my concerns and treated me properly. Quick …
I recently had an appointment on 12/9/2020 with the intentions of leaving that same day. After things didn’t go as planned, I was admitted for a full week. Although, ending 2020 with hospital stay is not the most ideal, Northwestern …
Today was our first experience with Northwestern. I was told it was a top tier hospital. I am comparing them to my Mayo Clinic experiences as well. I only gave 2 stars because we were never told what the issue was with my wife. The doctor …
Northwestern was the closest hospital to me when I had a medical emergency in the middle of the night. The staff seemed very friendly until I ended up in the MICU. I endured test after test yet were not told what they were for, nor never …
My experience at Northwestern was a pleasant one. I was diagnosed in 2018 with high blood pressure with chest pains. The nurses were friendly and professional. I remember one of the nurses name Sophia and she was very nice. The hospital was clean and the staff was nice as well.
Girlfriend got hit with kidney stones while we were visiting Chicago. In a frantic Google search for the closest emergency room I noticed so many 1 star reviews for this hospital specifically and was debating driving a little forther to …
Came in for a bone infection, the doctors were knowledgeable and more than willing to explain.
But the real reason I gave a 5 star rating is the nurses. Every single one of …
My husband has been a patient for the past year and he has always had the best experiences. No other hospital in the city has compared to NWM. Thank you to all the physicians and Nurses.
Everything was fine and routine – my delivery and other care I’ve received – with the major exception of an encounter I had with someone from billing. I asked her if there was any way to challenge a bill (the bill showed up three months …
No issues with the doctors or the experience while at the hospital. However, their billing department personnel is absolutely incompetent. Not sure if they are required to have any education to be in that department, but they are absolutely …
DO NOT BUY THE PRE-PAYMENT SCAM. If you go to emergency services, they will hustle you for money after you are treated which I was told was a deductible but instead was a ‘pre-payment’. 1.5 months later they have reminded me to pay again …
They definitely have some incredible staff. Others are incompetent. I have begun reporting it if the same person makes the same medication error twice. This is considered unacceptably picky. I have just been diagnosed with a pulmonary …
My experience at North hospital was great I had a double lung transplant and thank God and the doctors everything came out good I’m still here and now the road to recovery at first I wanted things my way and would get upset but now I …
Went for surgery on One thing and came out with Five times as many problems for my husband including not having the use of his legs which Worked perfectly fine when we walked in thereand absolutely no answers from anyone yet. Filthy rooms …
It is clear it is a top quality of medical care emergency. The waiting time is very long more than 7 hours for my case ( I may got COVID-19 and cannot bear with the very cold waiting room). Besides for someone who has problems hearing the …
I’m at this hospital as of now, and to tell you the God’s honest truth. It’s the most beautiful, amazing, so organized so compassionate with friends and family even. It put me in awe. I spent my birthday here and my whole …
They’re crooks, plain and simple. 6 months after getting routine physicals, fully covered by insurance, my wife and I are still receiving bills. We’re up to about 20 calls now between them and and our insurance trying to get this resolved. …
PLEASE EVERYONE INCLUDING MANAGEMENT LISTEN, TWO WOMEN SEPARATELY ON TIK TOK WHO DONT KNOW EACHOTHER TALKED ABOUT AN ANESTHESIOLOGIST AT NORTHWESTERN IN CHICAGO, ONE WAS ASSAULTED, THE OTHER WENT ON A TERRIFYING DATE WITH HIM WHERE HE …
Excellent caring and rapid service demonstrating expertise, efficiency, professionalism, and true concern, from all doctors and nurses, for my daughter who was admitted this evening. Even the parking garage security worker escorted me to my vehicle on a snowy night. Best ER experience I’ve endured.
A very good hospital, but from this point on everybody having the COVID-19 and if anyone coughing inside or sneezing. I recommend for the hospital staffs to be on point, and to have security bothering people who is sneezing and coughing …
Im so happy to come in this hospital northwestern the best place i was with my husband he did the surgery and every nurse it’s coming over they was so super nice im very satisfied with them😀the nurses send me sms evey time how the surgery …
My husband is on emergency room since 11am today and is almost 2 pm and he still waiting to call him and the nurses get mad when someone ask how long it take to call. It is ridiculous we have to wait more than 2 hours to be attended. …
I’m a spinal CSF leak patient and it took a long time to find someone else who’d gone here and could provide me with a review. According to this other patient, their team only knows how to give blind patches and not targeted. Their billing …
Great specialist doctors saving lives here. Their brain tumor institute saved the life of a dear friend of mine, their doctors saw something that doctors elsewhere missed. …
Very cruel policy for labor and delivery. If you test positive for Covid you have to deliver ALONE. No other hospital in Chicago has this policy. It is cruel, inhumane, and completely unfair to a birthing mother to have to go through labor …
Worst office I have ever dealt with. I had a physical with Dr. Zakko six months ago, which is fully covered by my insurance. I have since then received multiple bills, ranging from hundreds to a few tens. Each time I reached out to the …
In so far as the hospitals I’ve had to be helped by in 49yrs of life…I thought they were the best…so much so, I won’t go anywhere else when I have a choice in the matter but to Northwestern Memorial. There after care and clinical services are also excellent also. So if you have a choice in the matter this is the place to go.
We’re from out of town. This hospital is like nothing I’ve ever seen before. It looks like a mental home. They didn’t even do a full thorough exam on my sister, and expected us to wait for 3 hours. Homeless people just walking in and out. …
Very disappointed with the hospital performance, in downtown and west suburbs. The doctors are just making sure they get the money from the insurance, and they don’t give a dam about the patients, no effort whatsoever to find what is wrong …
Having to go to the ER sucked but the staff here made it suck a lot less. Every person I encountered here was caring and professional and very competent at their job. I was checked on frequently and given quick treatment that got me back …
If you want to spend 10 hours waiting at the emergency room. Welcome to do so at this hospital. Supposedly is one of the greatest in Chicago, yet no follow up. Also took blood pressure twice just because new nurses started a new shift. …
My mother has been waiting in the emergency room since 11am. The staff is really rude! It’s now 7pm and my mom still hasn’t seen a doctor. I go in to ask about her wait status & they said someone came out & called out for her. They lied! We …
This is the finest example of medical facilities. They have staff well identified to guide or assist you any where, any way you need. Everyone comes with a hello and a smile. Deeper inside the facilities your experience becomes one on one. …
We absolutely love this place! We’ve had nothing but good experiences. I just had my first baby a few days ago and the quality of care has been incredible and always done with a professional and caring attitude from every member of staff we encountered. I cannot express how thankful we are for the treatment we have received here.
Quality of care is hit or miss, depending on what doctor you see. I have a great psychiatrist, and had an outstanding surgeon for a serious procedure, but have also had such lousy neurologists and cardiologists I may as well not have even …
I had a partial lobectomy (lung removal) performed by Dr. Kalvin Lung in July 2021. My experience couldn’t have been better. First, Dr. Lung is the kindest and most caring doctor I’ve ever met and his nurse Kim is also. The surgery was a …
What an amazing experience (given the context). I came in through the ER a couple days ago because I was having EXTREME abdominal pain. The nurses checked me out and took blood samples to confirm the suspicion of appendicitis. They booked …
I had kidney stone two da pho thanks to the er dr nurses special Linda the nurse and Christine binkkley md the best and the cat scan nurses thanks so much my second best experience and they dint pay me to say this ! Lol the best ever thanks again
Parent was at a doctor’s appointment when they were sent her to the Emergency room to be admitted, the average time people we were waiting was 9 hrs, even some that were brought in the ambulance
Absolute worst ER! I was admitted at 7:00 p.m. and it’s now 1:25 a.m. as I write this review. I am in an examination room waiting for the doctor to see me, so far I’ve only met with the PA. I was called into the examination room a little …
I cannot put into words how amazing this hospital is. I found their compassionate bedside manner and dealing with our family exceptional, especially during a global pandemic. They were especially proactive when preparing for a family member …
Completely agree with another reviewer who said “Northwestern compared to other hospitals in Chicago deserves 5 stars, as the others are terrible in comparison.” After a horrible experience at Weiss Memorial Hospital (zero stars) I went to …
The security guards are very unprofessional,rude,evil and disrespectful towards the patients and visitors. I’ve reported them several times and nothing’s been done. The director of security are young people themselves and they are unprofessional as well! Something needs to be done about this.
There are no words to describe the incredible care that I have received. Northwestern Memorial Hospital is by far the best hospital in the Chicago area. All the staff members are beyond belief, very professional, kind, unbelievable!!!
The business office is absolutely horrible: greedy, incompetent, and no humanity. They improperly billed my son for being out of network, and I, and Anthem, disputed this; however, they sent the incorrect amount to a collection agency AFTER my insurance faxed the correct information to them. Stay away.
Northwestern Medicine are thieves. Very dishonest and deceitful. Prescribed bloodwork as part of an annual physical that insurance did not cover because said unnecessary. Northwestern still expects me to pay. White collar criminals. Do NOT recommend Northwestern Medicine.
Due to their negligence during our prenatal care, they botched an ultrasound and our daughter was born 3 months early back in 2006. She was born with cerebral palsy as a result. After years of litigation they still deny accountability and …
Nurses completely disrespectful towards patients in the waiting room as well as the ER. over 12 hour wait, snarky nurses who will make you wait if you give them attitude, and treat you like a psych patient when you are having an anxiety attack and confiscate everything from you Will never go to this hospital again!!!
Received substandard care from a worn out doctor who was too hung up on conceptions to think about the patient in front of her. As a clinician I’ve seen such doctors throughout my career. I guess I just didn’t expect this from the #1 rated hospital in the area.
I really appreciate this hospital. I attend several departments here, from internal medicine, endocrinology, ophthalmology, pulmonology – a fairly wide range of care. My experience in some specific instances hasn’t been perfect but that’s …
Terrible. Over 10 hours waiting in emergency room. And they say it is one of the best hospitals in the United States. Dirty waiting room, dirty restroom, broken vending machine. …
Worst hospital ever. Nurse tells my sick relative to clean up after herself. Dirty hospital. They take way to long to figure out a diagnosis.I myself would never go to this hospital. Nurse tells my relative if she gets sick on the floor he …
On January 11, 2023 at approximately 2:49pm I was sitting in Northwestern
Hospital waiting area when I noticed what appeared to be a bedbug
crawling on my Eddie Bower bookbag. I …
The staff of medical assistants and front desk admin, are simply unpleasant, rude, insensitive. This hospital has gone downhill in comparison to other hospitals nearby such as Rush whi h has a much more pleasant environment. I sincerely …
North western has become quite literally the worst hospital in chicago. Stay away! Terrible service over 12hour wait times in the er. Completely inundated with homeless. And a nursing staff that doesn’t care one bit about your well being.
I am a skin cancer patient of NM. Due to the pandemic I wasn’t able to go back to NM but I finished my surgery and treatment.
Due to the Dr. scheduling conflicts I didn’t get any appointment. They have a …
I went into the Emergency Room due to having a mental episode. While the hospital was packed late at night, I was given a bed immediately. I was given excellent care and attention by the staff, and they made sure that I had a comfortable stay as I was a nervous wreck.
TERRIBLE HOSPITAL!
They will cancel appointments last minute without providing any alternative.
Booked an annual physical exam, got a call a couple of days before my …
The worst ER! I never had an issue in this hospital I’m guessing it’s just this shift. The lady in front that supposed to be a nurse has a whole attitude for no reason. I honestly don’t know why they have people working in here like that. …
Worst experience in a hospital EVER, it’s so many things that went wrong. Nurses were extremely unprofessional except one whose name was Cora, she was great. They poked me over 5 times to do an IV which left me with the biggest hematoma …
ER wait is atleast 10 hours. I was denied food that accommodated my food allergies so I was left with applesauce for multiple meals. I was placed in observation floor while inpatient. The charge nurse n nurses weren’t afraid to cuss and …
I came into the Emergency Room with severe shoulder pain, nausea, shaking, sweating and had a hard time standing up. I asked for water to help with the nausea and was denied. The doctor came in once to say they were ordering an x-ray and …
As a physician of 30+ years, who just switched my care To NW I have to say I am totally unimpressed. The standard of care has not been met. I was asked by the fellow( who btw I have been relegated to without my permission) to schedule a …
I went to Northwestern hospital due to my unbearable pain. I could not walk. I wait for almost 4 hours in waiting room before seeing doctor. The nurse and doctor were excellent at this ER. Dr. Daniel Levine was the best.If I would have to …
Been here since 2pm- car accident and cut finger. It is now 9:30 and the only one that seems to be doing their job right is the night shift security guard who happens to see us putting our mask down. With all the money that goes into this …
I took my 95 year old grandmother on 11-18-22 with extremely high blood pressure at 11 am seen triage by 4 and made it into the back by 9pm its 12:29am on 11-19-22 and we have not had any test results have not spoken to a Dr. This is …
I was there for 14 hrs last night. The staff kept saying they were packed that they didn’t have any rooms. But when I was finally taken upstairs there was rarely any patients in any room so I don’t understand how this hospital still …
Absolutely The Best hospital I’ve ever been to. The staff is incredible: courteous, caring, efficient, makes sure you understand. Top of the line equipment. The doctors’, nirses’, and techs’ concern is authentic and reassuring. The in-house good prepared there is good too!
If I could give this “Emergency room” a 0 stars I would. This place is ridiculous. The girl upfront checked the blood pressure with an extra large cuff on a small arm. Which gives an inaccurate reading. I asked for a smaller cuff she said …
Quality of care and service is highly, highly dependent on the specialty you’re seeing here. Their oncology is #1 in the state for a reason and absolutely the best place to go for cancer care. Truly amazing teams and the best doctors and …
Very scary after dark: Video cameras in rooms. Security guards. Patients crying out in pain. Angry nurses and doctors in understaffed departments. Long, empty hallways and no answer to your call button. Search and seizure of private …
Saved my life so many times I come here for safety and security they are always friendly professional and courteous and they are always going above and beyond they leave no steps unturned this is the best hospital in Chicago whenever …
If you are getting cancer treated, they are incredible! My wife was treated so kindly and well during our first visit. If it recurs (like my wife’s did) and you decide not to seek to extend your life to suffer, expect to be their last …
Great service at the Lavin building, the doctors and the nurses are professional. Highly recommended this hospital
From what I see they have the best doctors and medical personal. My mother was admitted yesterday and she had a long wait in the ER but then was treated very well. However she was alseep today and some random person came in and stole her …
I have received outstanding care from my PAH specialist to the excellent lung transplant team. I received a double lung transplant during the time of COVID-19 and never was concerned about infection. I cannot praise the doctors, nurses, and staff enough. The follow-up care is unbelievable. I highly recommend Northwestern!
Most HORRIBLE experience I have ever had with a medical facility. I am not usually the one to leave negative reviews unless I think it is important. I arrived at the adult emergency waiting room at 11:30 pm after having what I was told was …
I have been a cancer patient at Northwestern since late 2018 and have received care far beyond my expectations. The doctors, surgeons, radiologists, nurses, office employees, etc. are all the best I have had contact with in any hospital. I personally would choose no other place to receive treatment.
This has been my go to hospital for over 10+ years. I am pleased with my PCP, & my specialists docs as well. The challenge is that the waiting time in the ER is beyond egregious at times. I am currently here & have been waiting for 4.5 …
I highly recommend this hospital. The neurosurgeon team here at Northwestern Memorial Hospital team is one of the best especially Nurse Karyn, Dr. Stopp and Dr. Adam Sonabend.
My wife gave birth to our first baby there. Perfect. Top ranking children hospital in the U.S.
I have to give a big thumbs up to EVERYONE on Dr. Tjong’s team in Orthopedic. The day of my surgery and every doctor’s visit has been beyond exceptional!!! These are the most caring, compassionate, patient and knowledgeable group of …
Wow I was treated like a super star celebrity by the awesome doctors’ nurses,cafeteria staff, physical therapist,house keeping,MRI techs ultrasound tech, dentist everybody basically,much 💕 love and accolades to all involved I have plans on …
Received terrible service from both pulmonologist and neurologist. Despite my husband being in the hospital over a month and a half. No recommended procedure made any improvements whatsoever. His Doctors made no attempt to attend to him in …
I have visited the Northwestern Memorial Hospital’s ER twice in 2018 for different issues and was given excellent care both times. The doctors, nurses and technicians were attentive and efficient and ran a full compliment of tests in order …
This hospital system is a scam. I went for a preventative annual physical exam. I discussed a medical concern with the doctor during the same visit and now the hospital is trying to double bill for 2 office visit charges as a result. Shady …
My mother has been in the emergency room since 4pm and it is now 10pm, she still has not seen a doctor. They took blood and an ekg both results came back not so great and yet she is still waiting and NO doc. I understand higher risk …
I had an upper right lobectomy in 2015 and my husband just had a left lung transplant. We cannot say enough about this hospital and the entire staff from the head of thoracic surgery to the cleaning staff. Everyone in this hospital has …
From diagnosis to surgery to post surgical radiation the doctors and nurses were fabulous.Very thorough in answering questions;arranging followups;explaining possible side effects and outcomes.Quick to respond to questions and concerns. …
I came to the ER with chest pain and other heart attack symptoms. I was taken immediately for an ECG – though to be honest it was a relatively quiet day. I then went for triage and then immediately set-up for blood work and a chest x-ray. …
We have been bringing my grandmother to this hospital for 3 years. They have helped her with her conditions no other hospital found treatments for. And have helped our family understand and taught us how to properly care for her and make …
Northwestern Hospital is a phenomenal institution and the medical care you’ll receive is absolutely top tier. But this is not about the medical services. This is about the lack of respect and disregard for simple civility when people who …
I had a phenomenal experience during my pregnancy at NW. Being a first time mom, I had so many questions and concerns but I immediately felt right at home. I delivered my baby early and NW was there as usual making me feel comfortable, …
most of the time the most time I have to wait it’s about 20 minutes to 30 minutes before the doctor comes and see me. I tried to make my visit very joyful even though some of the times I don’t feel good and that’s the reason I’m there.
What every hospital should aspire to be! Nursing staff is wonderful: competent, caring and responsive. Doctors are extremely knowledgeable and thorough, have an array of technology at their disposal to diagnose and treat your malady, and …
My father was in intensive care in early November 2020. The care was good. When it became clear that he was dying, they recommended moving him to palliative care, which we did. Very disappointing — NOT a good environment for a dying …
I want to say that at Women’s Prentice Hospital 6th Floor they took such good care of me.
Dr.Kenton,Dr.Brown,Dr.Warner,Dr.Pappas, …
Their doctors think your time is worthless. First appointments at 8 can take until noon to happen. Inpatient consults can take hours for them to even remember you’re in the hospital. …
My husband has been at this hospital many times and he has received the best of care from doctors and nurses. I am deeply grateful because it looked like I was going to lose him, I truly thank the team of doctors that saved his life. I …
Came to the hospital for pain my and was not
Seen for over 6 hours. Other persons told
Me they had been there for9- 11 hours. What!! nope . So I left and came to …
Staff and Dr’s were wonderful, however leaving somebody in post-op for close to 6 hours supposedly waiting for a room is ridiculous. Dr came down after surgery @11am no communication at all for 4hours till I asked that was at 3PM was told …
Very good doctors on clear point about providing physical therapy along with proper care for patients lives. Does not do anything illegal. Saw two good male doctors that knew what they were diagnosing and knew how to help me and treat me …
I’m a little torn on this hospital. I heard they were one of the best and when I went in for an MRI the staff was kind, informative, and patient. However, I feel only go here if you are in need of something seriously done and already have …
My review is sorely for the ‘Prentice Women’s Hospital’.
I used this hospital twice for my babies birth – one in 2013 and another one in …
My daughter spent 10 hours in the waiting room with a fractured arm after a biking accident. Additionally, SHE had to as for a wheelchair (leg was hurt). No one offered a wheelchair and no one offered anything for 10 hours. Would love a call from Northwestern to inquire about their level of care.
This review is to thank Joey, a nurse in the ICU who is caring for my father in law. He is doing an exceptional job and we would like to acknowledge his work. Thank you Joey.
The 5 stars are for nurse Grace. She helped my father after his surgery on Feb 20 in the recovery room, room number 1049, during the night. We are so very grateful for her care and doing everything she could to help my dad get comfortable. …
I don’t have many experiences with hospitals, but when I underwent a surgery of my brain here, I literally met with angels. Very professional nurses, amazing friendliness of all staff, even the receptionists and support personnel. It’s …
I went in for emergency surgery yesterday and had the most phenomenal care by every person I encountered. So organized and efficient. I came in screaming due to 10/10 pain in my ovary and had morphine in my veins within 10 minutes, an ekg, …
This place is highly unethical. They do not know the practice of medicine and need to replace the doctors in this hospital.
9 hours in the ER with my father 73y/o
Dialysis/ Diabetes/ HBP. No answer from anyone. Operation is suffering serious deficiencies. I communicated several times with the nurse at the front desk that …
I have Medicare I was able to go to any private doctor are hospital in Florida and Louisiana
Move to Chicago and because I don’t have a dependent I was stuck in the County …
Fantastic no one wants to be in the hospital but if you have to be I would recommend this hospital.
We are from out of town and came to Chicago to assist our daughter for school. Unfortunately, my husband took ill and had to be admitted. We are currently here now, and thus far, the care is exceptional. I am fearful, for my husband, and …
I came into the ER with some significant concerns and was taken in immediately where a whole crew came in to ensure as quickly as possible that whatever was going on was not life threatening. The doctors took the time to explain things …
It’s really not that great , they are very misleading when you ask questions over the phone and when you arrive for your appointment, they tend to turn it around . I’ve had my second appointment here and when I got to the desk I was told …
If you’re looking for teamwork from co workers and management that supports employees than In patient psyc at GALTER isn’t the place. They refuse to address staff workplace abuse. In addition they allow staff that project mental abuse and …
ER experience the worst yet. Waited 8 hours to even be seen by a doctor. Ordered tests and took them in the lobby. Security did nothing as the lobby became over crowded. No updates or indication they even knew you were there. My wife had appendicitis and all they could do was offer a hot pack.
My mother is in this hospital and I am ready to move her. They have no bedside manners, my mother is sitting in a hallway without any insight as to when she will be put in a room. I called up to speak to someone and the attitude I received. I will be moving and no longer supporting this hospital.
I had an extremely comfortable stay at NMH this weekend. They took wonderful care of me. This teaching hospital has incredibly kind, professional, and down-to-earth doctors, nurses, students, all the way down the board. They left no stone …
This is a world-class teaching hospital. I’ve been treated for cancer here, operated on 4 times and received countless scans and tests. With the exception of very few times, my treatment and staff experiences were EXCELLENT. But the …
Successful living donor kidney transplant done at Northwestern. Incredible surgeons, doctors, and nurses. This was the first hospital of the many i have been too that I felt actually listened to my concerns and treated me properly. Quick …
I recently had an appointment on 12/9/2020 with the intentions of leaving that same day. After things didn’t go as planned, I was admitted for a full week. Although, ending 2020 with hospital stay is not the most ideal, Northwestern …
Today was our first experience with Northwestern. I was told it was a top tier hospital. I am comparing them to my Mayo Clinic experiences as well. I only gave 2 stars because we were never told what the issue was with my wife. The doctor …
Northwestern was the closest hospital to me when I had a medical emergency in the middle of the night. The staff seemed very friendly until I ended up in the MICU. I endured test after test yet were not told what they were for, nor never …
My experience at Northwestern was a pleasant one. I was diagnosed in 2018 with high blood pressure with chest pains. The nurses were friendly and professional. I remember one of the nurses name Sophia and she was very nice. The hospital was clean and the staff was nice as well.
Girlfriend got hit with kidney stones while we were visiting Chicago. In a frantic Google search for the closest emergency room I noticed so many 1 star reviews for this hospital specifically and was debating driving a little forther to …
Came in for a bone infection, the doctors were knowledgeable and more than willing to explain.
But the real reason I gave a 5 star rating is the nurses. Every single one of …
My husband has been a patient for the past year and he has always had the best experiences. No other hospital in the city has compared to NWM. Thank you to all the physicians and Nurses.
Can someone please contact me regarding this matter at my mobile or email listed on my account at the hospital? …
Everything was fine and routine – my delivery and other care I’ve received – with the major exception of an encounter I had with someone from billing. I asked her if there was any way to challenge a bill (the bill showed up three months …
No issues with the doctors or the experience while at the hospital. However, their billing department personnel is absolutely incompetent. Not sure if they are required to have any education to be in that department, but they are absolutely …
Quite certain now that the supposed positive reputation of this hospital is a gigantic joke PR campaign paid for by the company itself. …
DO NOT BUY THE PRE-PAYMENT SCAM. If you go to emergency services, they will hustle you for money after you are treated which I was told was a deductible but instead was a ‘pre-payment’. 1.5 months later they have reminded me to pay again …
They definitely have some incredible staff. Others are incompetent. I have begun reporting it if the same person makes the same medication error twice. This is considered unacceptably picky. I have just been diagnosed with a pulmonary …
My experience at North hospital was great I had a double lung transplant and thank God and the doctors everything came out good I’m still here and now the road to recovery at first I wanted things my way and would get upset but now I …
Went for surgery on One thing and came out with Five times as many problems for my husband including not having the use of his legs which Worked perfectly fine when we walked in thereand absolutely no answers from anyone yet. Filthy rooms …
It is clear it is a top quality of medical care emergency. The waiting time is very long more than 7 hours for my case ( I may got COVID-19 and cannot bear with the very cold waiting room). Besides for someone who has problems hearing the …
I’m at this hospital as of now, and to tell you the God’s honest truth. It’s the most beautiful, amazing, so organized so compassionate with friends and family even. It put me in awe. I spent my birthday here and my whole …
They’re crooks, plain and simple. 6 months after getting routine physicals, fully covered by insurance, my wife and I are still receiving bills. We’re up to about 20 calls now between them and and our insurance trying to get this resolved. …
PLEASE EVERYONE INCLUDING MANAGEMENT LISTEN, TWO WOMEN SEPARATELY ON TIK TOK WHO DONT KNOW EACHOTHER TALKED ABOUT AN ANESTHESIOLOGIST AT NORTHWESTERN IN CHICAGO, ONE WAS ASSAULTED, THE OTHER WENT ON A TERRIFYING DATE WITH HIM WHERE HE …
Excellent caring and rapid service demonstrating expertise, efficiency, professionalism, and true concern, from all doctors and nurses, for my daughter who was admitted this evening. Even the parking garage security worker escorted me to my vehicle on a snowy night. Best ER experience I’ve endured.
A very good hospital, but from this point on everybody having the COVID-19 and if anyone coughing inside or sneezing. I recommend for the hospital staffs to be on point, and to have security bothering people who is sneezing and coughing …
Great experience at this location many times. The doctors & staff actually care about their patients.
Im so happy to come in this hospital northwestern the best place i was with my husband he did the surgery and every nurse it’s coming over they was so super nice im very satisfied with them😀the nurses send me sms evey time how the surgery …
I see doctors here for epilepsy and psychiatric help. I appreciate all they’ve done for me the past two years
My husband is on emergency room since 11am today and is almost 2 pm and he still waiting to call him and the nurses get mad when someone ask how long it take to call. It is ridiculous we have to wait more than 2 hours to be attended. …
I’m a spinal CSF leak patient and it took a long time to find someone else who’d gone here and could provide me with a review. According to this other patient, their team only knows how to give blind patches and not targeted. Their billing …
Great specialist doctors saving lives here. Their brain tumor institute saved the life of a dear friend of mine, their doctors saw something that doctors elsewhere missed. …
Very cruel policy for labor and delivery. If you test positive for Covid you have to deliver ALONE. No other hospital in Chicago has this policy. It is cruel, inhumane, and completely unfair to a birthing mother to have to go through labor …
Worst office I have ever dealt with. I had a physical with Dr. Zakko six months ago, which is fully covered by my insurance. I have since then received multiple bills, ranging from hundreds to a few tens. Each time I reached out to the …
Terrible wait time at the emergency room. If you can, go to another hospital. It’s been 6 hours and no hope of being called.
In so far as the hospitals I’ve had to be helped by in 49yrs of life…I thought they were the best…so much so, I won’t go anywhere else when I have a choice in the matter but to Northwestern Memorial. There after care and clinical services are also excellent also. So if you have a choice in the matter this is the place to go.
We’re from out of town. This hospital is like nothing I’ve ever seen before. It looks like a mental home. They didn’t even do a full thorough exam on my sister, and expected us to wait for 3 hours. Homeless people just walking in and out. …
Very disappointed with the hospital performance, in downtown and west suburbs. The doctors are just making sure they get the money from the insurance, and they don’t give a dam about the patients, no effort whatsoever to find what is wrong …
Having to go to the ER sucked but the staff here made it suck a lot less. Every person I encountered here was caring and professional and very competent at their job. I was checked on frequently and given quick treatment that got me back …
If you want to spend 10 hours waiting at the emergency room. Welcome to do so at this hospital. Supposedly is one of the greatest in Chicago, yet no follow up. Also took blood pressure twice just because new nurses started a new shift. …
My mother has been waiting in the emergency room since 11am. The staff is really rude! It’s now 7pm and my mom still hasn’t seen a doctor. I go in to ask about her wait status & they said someone came out & called out for her. They lied! We …
This is the finest example of medical facilities. They have staff well identified to guide or assist you any where, any way you need. Everyone comes with a hello and a smile. Deeper inside the facilities your experience becomes one on one. …
We absolutely love this place! We’ve had nothing but good experiences. I just had my first baby a few days ago and the quality of care has been incredible and always done with a professional and caring attitude from every member of staff we encountered. I cannot express how thankful we are for the treatment we have received here.
Quality of care is hit or miss, depending on what doctor you see. I have a great psychiatrist, and had an outstanding surgeon for a serious procedure, but have also had such lousy neurologists and cardiologists I may as well not have even …
I had a partial lobectomy (lung removal) performed by Dr. Kalvin Lung in July 2021. My experience couldn’t have been better. First, Dr. Lung is the kindest and most caring doctor I’ve ever met and his nurse Kim is also. The surgery was a …
What an amazing experience (given the context). I came in through the ER a couple days ago because I was having EXTREME abdominal pain. The nurses checked me out and took blood samples to confirm the suspicion of appendicitis. They booked …
Terrible! Doctors are too opininated instead of fact finding. Was in the ER for 4 hrs and doctors did not run a single lab test. Very lazy I must say…
I had kidney stone two da pho thanks to the er dr nurses special Linda the nurse and Christine binkkley md the best and the cat scan nurses thanks so much my second best experience and they dint pay me to say this ! Lol the best ever thanks again
Parent was at a doctor’s appointment when they were sent her to the Emergency room to be admitted, the average time people we were waiting was 9 hrs, even some that were brought in the ambulance
Absolute worst ER! I was admitted at 7:00 p.m. and it’s now 1:25 a.m. as I write this review. I am in an examination room waiting for the doctor to see me, so far I’ve only met with the PA. I was called into the examination room a little …
I cannot put into words how amazing this hospital is. I found their compassionate bedside manner and dealing with our family exceptional, especially during a global pandemic. They were especially proactive when preparing for a family member …
Completely agree with another reviewer who said “Northwestern compared to other hospitals in Chicago deserves 5 stars, as the others are terrible in comparison.” After a horrible experience at Weiss Memorial Hospital (zero stars) I went to …
The security guards are very unprofessional,rude,evil and disrespectful towards the patients and visitors. I’ve reported them several times and nothing’s been done. The director of security are young people themselves and they are unprofessional as well! Something needs to be done about this.
There are no words to describe the incredible care that I have received. Northwestern Memorial Hospital is by far the best hospital in the Chicago area. All the staff members are beyond belief, very professional, kind, unbelievable!!!
The business office is absolutely horrible: greedy, incompetent, and no humanity. They improperly billed my son for being out of network, and I, and Anthem, disputed this; however, they sent the incorrect amount to a collection agency AFTER my insurance faxed the correct information to them. Stay away.
Northwestern Medicine are thieves. Very dishonest and deceitful. Prescribed bloodwork as part of an annual physical that insurance did not cover because said unnecessary. Northwestern still expects me to pay. White collar criminals. Do NOT recommend Northwestern Medicine.
Due to their negligence during our prenatal care, they botched an ultrasound and our daughter was born 3 months early back in 2006. She was born with cerebral palsy as a result. After years of litigation they still deny accountability and …
Nurses completely disrespectful towards patients in the waiting room as well as the ER. over 12 hour wait, snarky nurses who will make you wait if you give them attitude, and treat you like a psych patient when you are having an anxiety attack and confiscate everything from you Will never go to this hospital again!!!
***NEGLECT**** **MALPRACTICE***
This is the ABSOLUTE most inhumane Hospital that I have ever stepped into. These …
Received substandard care from a worn out doctor who was too hung up on conceptions to think about the patient in front of her. As a clinician I’ve seen such doctors throughout my career. I guess I just didn’t expect this from the #1 rated hospital in the area.
I really appreciate this hospital. I attend several departments here, from internal medicine, endocrinology, ophthalmology, pulmonology – a fairly wide range of care. My experience in some specific instances hasn’t been perfect but that’s …
Terrible. Over 10 hours waiting in emergency room. And they say it is one of the best hospitals in the United States. Dirty waiting room, dirty restroom, broken vending machine. …
Worst hospital ever. Nurse tells my sick relative to clean up after herself. Dirty hospital. They take way to long to figure out a diagnosis.I myself would never go to this hospital. Nurse tells my relative if she gets sick on the floor he …
On January 11, 2023 at approximately 2:49pm I was sitting in Northwestern
Hospital waiting area when I noticed what appeared to be a bedbug
crawling on my Eddie Bower bookbag. I …
The staff of medical assistants and front desk admin, are simply unpleasant, rude, insensitive. This hospital has gone downhill in comparison to other hospitals nearby such as Rush whi h has a much more pleasant environment. I sincerely …
North western has become quite literally the worst hospital in chicago. Stay away! Terrible service over 12hour wait times in the er. Completely inundated with homeless. And a nursing staff that doesn’t care one bit about your well being.
I am a skin cancer patient of NM. Due to the pandemic I wasn’t able to go back to NM but I finished my surgery and treatment.
Due to the Dr. scheduling conflicts I didn’t get any appointment. They have a …
Unbelievable charge for the ER here!
I went to the ER to get a rabies vaccine on Nov 28, 2022. After waiting for a …
I went into the Emergency Room due to having a mental episode. While the hospital was packed late at night, I was given a bed immediately. I was given excellent care and attention by the staff, and they made sure that I had a comfortable stay as I was a nervous wreck.
TERRIBLE HOSPITAL!
They will cancel appointments last minute without providing any alternative.
Booked an annual physical exam, got a call a couple of days before my …
The worst ER! I never had an issue in this hospital I’m guessing it’s just this shift. The lady in front that supposed to be a nurse has a whole attitude for no reason. I honestly don’t know why they have people working in here like that. …
Worst experience in a hospital EVER, it’s so many things that went wrong. Nurses were extremely unprofessional except one whose name was Cora, she was great. They poked me over 5 times to do an IV which left me with the biggest hematoma …
ER wait is atleast 10 hours. I was denied food that accommodated my food allergies so I was left with applesauce for multiple meals. I was placed in observation floor while inpatient. The charge nurse n nurses weren’t afraid to cuss and …
I came into the Emergency Room with severe shoulder pain, nausea, shaking, sweating and had a hard time standing up. I asked for water to help with the nausea and was denied. The doctor came in once to say they were ordering an x-ray and …
As a physician of 30+ years, who just switched my care To NW I have to say I am totally unimpressed. The standard of care has not been met. I was asked by the fellow( who btw I have been relegated to without my permission) to schedule a …
I went to Northwestern hospital due to my unbearable pain. I could not walk. I wait for almost 4 hours in waiting room before seeing doctor. The nurse and doctor were excellent at this ER. Dr. Daniel Levine was the best.If I would have to …
Been here since 2pm- car accident and cut finger. It is now 9:30 and the only one that seems to be doing their job right is the night shift security guard who happens to see us putting our mask down. With all the money that goes into this …
I took my 95 year old grandmother on 11-18-22 with extremely high blood pressure at 11 am seen triage by 4 and made it into the back by 9pm its 12:29am on 11-19-22 and we have not had any test results have not spoken to a Dr. This is …
I was there for 14 hrs last night. The staff kept saying they were packed that they didn’t have any rooms. But when I was finally taken upstairs there was rarely any patients in any room so I don’t understand how this hospital still …
Absolutely The Best hospital I’ve ever been to. The staff is incredible: courteous, caring, efficient, makes sure you understand. Top of the line equipment. The doctors’, nirses’, and techs’ concern is authentic and reassuring. The in-house good prepared there is good too!
If I could give this “Emergency room” a 0 stars I would. This place is ridiculous. The girl upfront checked the blood pressure with an extra large cuff on a small arm. Which gives an inaccurate reading. I asked for a smaller cuff she said …
Quality of care and service is highly, highly dependent on the specialty you’re seeing here. Their oncology is #1 in the state for a reason and absolutely the best place to go for cancer care. Truly amazing teams and the best doctors and …
Very scary after dark: Video cameras in rooms. Security guards. Patients crying out in pain. Angry nurses and doctors in understaffed departments. Long, empty hallways and no answer to your call button. Search and seizure of private …
ASK FOR AN ITEMIZED RECEIPT BEFORE YOU LEAVE!!
After a 6 hour wait in the Emergency room, I was finally taken to an examination …
Saved my life so many times I come here for safety and security they are always friendly professional and courteous and they are always going above and beyond they leave no steps unturned this is the best hospital in Chicago whenever …
If you are getting cancer treated, they are incredible! My wife was treated so kindly and well during our first visit. If it recurs (like my wife’s did) and you decide not to seek to extend your life to suffer, expect to be their last …