I live just outside of Union City. My electric constantly goes out. I’ve never lived anywhere that it went out as much as it does at this location. This is the only place I’ve had nwrec. I’m not impressed at all.
I have had great experiences with REC. It is hard to find a company now a days that has good customer service. I have had excellent customer service from them and I would go out of my way to get them again as an electric provider.
Our power lines came across the fields to our house and we were seldom without power. It originated from Townville. The power company moved the poles to along the dirt road and now any time the wind blows we lose power. Now our power is coming from Centerville, 7 miles away. 🤔 …
I lived in Mass for 50 years…..lost power 4 times in my life. Moved to NW Penn. And have REA… I’ve lost power 5 times in less than a year!!
Worst powah Grid Evah!!!
If you ever get a rude employee or they act snobby. I would hang up and call back and ask for Jill. (Yes I said hang up first) She has went above and beyond twice now for me. She understands customer service very well. Honestly I have hated …
Never have I ever seen a company with such bad customer service. A customer gets upset and your rep tells them “I can’t talk to you any longer. Goodbye” or I call and they tell me “you really think that amount is for the other months” …
last year my power was out for more then 2 days because of some rain and that wasn’t even the first time, during summer it goes out 10-15 times a year
To be perfectly honest. We inherited this “power company” from the previous owners of our house. Not sure what the previous owners were thinking when they thought this was the way to go with electric? One of our power boxes is connected to …
HORRIBLE SERVICE!! Have been having hot water issues for weeks!!! Called today about the hot water tank to be to told its a problem on their end!! So excuse me while I called other people in Cochranton area to say they have hot water but me …
If I could give 0 stars, I would. I’ve lived on the same road for 28 years. Unfortunately where we live this is all we have as a power supplier. They go out 10x or more a year either from a gust of strong wind or light rain. 7 hours without …
These guys are awesome! Called them around 7 PM due to storm damage. Blizzard conditions and temp -10 and they were out by 10 PM and had everything taken care of in short order!
We’ve had both REC and Penelec. REC is more reliable and responsive. Fixing problems in the worst weather and time of day. Please know that a lot of people appreciate all your hard work in the office and in the field.
Reliable! great service!
POWER IS ALWAYS OUT ANYMORE, ITS B.S
I live just outside of Union City. My electric constantly goes out. I’ve never lived anywhere that it went out as much as it does at this location. This is the only place I’ve had nwrec. I’m not impressed at all.
I have had great experiences with REC. It is hard to find a company now a days that has good customer service. I have had excellent customer service from them and I would go out of my way to get them again as an electric provider.
Our power lines came across the fields to our house and we were seldom without power. It originated from Townville. The power company moved the poles to along the dirt road and now any time the wind blows we lose power. Now our power is coming from Centerville, 7 miles away. 🤔 …
I lived in Mass for 50 years…..lost power 4 times in my life. Moved to NW Penn. And have REA… I’ve lost power 5 times in less than a year!!
Worst powah Grid Evah!!!
If you ever get a rude employee or they act snobby. I would hang up and call back and ask for Jill. (Yes I said hang up first) She has went above and beyond twice now for me. She understands customer service very well. Honestly I have hated …
Never have I ever seen a company with such bad customer service. A customer gets upset and your rep tells them “I can’t talk to you any longer. Goodbye” or I call and they tell me “you really think that amount is for the other months” …
last year my power was out for more then 2 days because of some rain and that wasn’t even the first time, during summer it goes out 10-15 times a year
To be perfectly honest. We inherited this “power company” from the previous owners of our house. Not sure what the previous owners were thinking when they thought this was the way to go with electric? One of our power boxes is connected to …
We are thankful for the crew that worked all night to fix lines that fell in creek thank you all
HORRIBLE SERVICE!! Have been having hot water issues for weeks!!! Called today about the hot water tank to be to told its a problem on their end!! So excuse me while I called other people in Cochranton area to say they have hot water but me …
If I could give 0 stars, I would. I’ve lived on the same road for 28 years. Unfortunately where we live this is all we have as a power supplier. They go out 10x or more a year either from a gust of strong wind or light rain. 7 hours without …
These guys are awesome! Called them around 7 PM due to storm damage. Blizzard conditions and temp -10 and they were out by 10 PM and had everything taken care of in short order!
We’ve had both REC and Penelec. REC is more reliable and responsive. Fixing problems in the worst weather and time of day. Please know that a lot of people appreciate all your hard work in the office and in the field.