The Northwestern Water & Sewer District ( “District” ) is a regional water and sewer district chartered under section 6119 of the Ohio Revised Code.
| Friday | 7:30AM to 4:30PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 7:30AM to 4:30PM |
| Tuesday | 7:30AM to 4:30PM |
| Wednesday | 7:30AM to 4:30PM |
| Thursday | 7:30AM to 4:30PM |
12560 Middleton Pike, Bowling Green, OH 43402
what a joke.
Horrible
Their charges should be illegal.
Greedy company. Carma will get them
Ridiculously high charging monopoly!!! Shame on them!!!!!
An excellent spout for reverse osmosis water!
Way too high of a bill. $120-$190 a month…ridiculous!!!!!
This company price gouges their customers and they have a monopoly on the whole area! So wrong!!!
Horrible customer service. Corruption at it it’s finest.
100 dollars a month for a family of one. Keep up on your kegels
$125 a month for water is completely insane. No way around it.
Pay more for water alone then I did with water sewer and gas combine.
I’m paying more for one month of water and sewer than I previously paid for three months before we were forced into this scam.
Ridiculously high prices. Legitimately doubling the cost of the water with their own charges
Horrible the way this company is basically a monopoly. Raping the hard working people for basic necessities like water!! Greedy, greedy, greedy.
Pure BS, 3% increase this year for what. Difficult to deal with, ask before you move into wood county before your surprised by your first bill.
Filed a complaint with the attorney generals office. These people are price gauging consumers. AG office urged others to file so this can be resolved!!!
There is a special place in hell for this con job. 130 a month for two people when it was 120 for three months with 4 people. Price gouging is an understatement
A service I’m required to buy, new account. $40 dollars for 6 days? No competitor to choose from? Awesome…
less than one star… this place double charges every month… no water bill should be $100/month, especially when i have no pool or sprinkler system and live with one other person. NEED AN EXPLANATION!
It sure must be nice that these crooks have Presidents Day off at their customers expense. Now i know why my bill is so high. No Ethics!!
There needs to be a class action lawsuit filed against them for overcharging customers. If anyone has any information on how to go about this please post. “Special District” means they can make up their own rules and charge whatever they want. Something needs to be done.
Horrible customer service. No notice of service interruption. High rates and they don’t care because they are the only ones we can get it from. I will be showing up at the board meeting on the 2nd Thursday of every month at 7:30am. To voice my concern and complaints.
Just moved to Northwood from Oregon. Not only is the water horrendous, it’s absolutely ridiculously priced. I live by myself and my water bill is over $100 a month. Absolutely absurd.
Garbage company with horrible, lazy customer service who doesn’t have an ounce of empathy or care for their customers. Not to mention when I had a really water emergency, god forbid they send someone out to take a look because it was 3:30 on a Friday!
This company is OBSCENELY over-priced. My husband and I live in Findlay, Ohio. But we have 3 relatives who live in McComb (they each live alone) and thus are unfortunate victims of NW Water & Sewer District. Our monthly water/sewage bill is HALF what those 3 relatives pay. INEXCUSABLE!
Ridiculously expensive. And don’t forget to pay your bill one month bc they will shut you off even if you’ve been a paying customer for years. I don’t know any other utility that would cut your service for missing one payment, which could easily be a mistake.
Our water bill is $145 a month, which is absolutely ridiculous. We can’t even turn on the sprinkler for our kids because of our fear of how much it will raise our bill.
The crews from The District have been replacing and/or repairing the water lines on the house that ajoins to my property. In an addition to doing a speedy, thorough job, they have been very friendly, kind and professional throughout the …
I sure love Paying $150 a month for water that tastes like pure chlorine and having to restrict my family to bathing every other day because its so expensive. I wonder which politician in Rossford is getting the kick back for screwing their constituents so hard .
This place is made up of nothing but incompetent criminals. They double charge you for everything leaving your water bill astronomically high for VERY LITTLE use. Call and speak with one of the uneducated, brain dead employees and you will …
For no reason my bill went from 20$ a month to 50-100$ a month. Several other customers have had this same issue. They only explaination they offered me is maybe you have a leak. No I dont. Nothing has changed. There is something they aren’t telling their customers.
Horrible company who will shut your water off if you owe them $50, even though I pay my waterbill every month. A monopoly on the tax payers of Wood county….The entire leadership team needs to be replaced, we as tax payers deserve better!
We need our own water source or go back to Henry county our water was shut off a week before the date in the bill!!!! Ridiculous pricing !!
Ridiculously high water prices and horrible customer service. I called and told them I just filled my pool which is way on the early side so I would not pay sewer on it. The response was how do we know it didn’t go in the sewer. I’m thinking because I told you I filled a pool and used 4000 gallons more this month than normal.
I would rather deal with the Mafia then these guys. I had to sell my apartment buildings in Perrysburg Township because my bills were
exceeding $1200 a month for eight units. That was more then I paid per year when Toledo was our water company 10 years before.
If I could give a zero star i would. They are absolutely horrible with their prices, they price gouge, there is no reason that a family of 4 should be paying the price I do. When you call customer service, they are rude, and no help at all. …
Absolutely ridiculous the price we pay for water. I have a family of 4, our water bill is $140 monthly. When I lived in Toledo it was that price for 3 months. I our washer broke for 3 months, and I used a laundry mat. Our water bill …
These people don’t seem to know what they’re doing there.
When I first signed up for service, I was told my bill would be $58 a month. …
Absolutely terrible company. The rates are astronomically high. Even if we’re on vacation for multiple weeks with NO water usage our bill is still always over $120 for a small family of 4. The customer service is also terrible- called to …
$100 a month for a water bill for a two person household seems a bit excessive.. Yet they are your only option for water. I called to discuss the bill and was told if I don’t like it I can have it shut off and put in a well and septic. Price gouging at it’s finest.
The worst experience with this company. They dug a huge hole in the middle of my front yard in order to access the water line for a new build across the street. The hole was left unfinished and just loosely filled in for a couple months to …
These people are down right mean !!! We got behind in our bill, we did. But with NO warning at all, They just show up and turn your water off !!!!! Even with a Dr.’s Note that we have medical needs for water. They should have given us …
Wood County and surrounding communities need to build their own facilities. PUCO due some regulating here, how is this not price gouging? $150/month for water and sewer. The bill is 3+ times what people in Toledo pay; and twice what it was …
I wouldn’t have given any stars but thats not available! Worst water company that exists!! Customer service rep has a nasty attitude and is one of the rudest persons to live! Don’t like your job? Get a different one but not in customer service because you are horrible lady!
Multiple people from McComb have called and complained about the Water Shed that in McComb taking money we either haven’t received a response or had promises made but never full filled by this company!
This place doesn’t even deserve one star. Customer services reps are up most disrespectful people. I have to buy filters for my water due to safety. Their bills are most I have ever paid for water. Don’t get my communications from them yet it’s not their fault according to them. Most disrespectful company I know.