Founded in 1980, Northwoods Urology Associates provides urology services to its clients. The center offers treatments for prostate cancers, urinary incontinences and erectile dysfunctions.
Friday | 8AM to 1PM |
Saturday | Closed |
Sunday | Closed |
Monday | 8AM to 5PM |
Tuesday | 8AM to 5PM |
Wednesday | 8AM to 5PM |
Thursday | 8AM to 5PM |
135 Vision Park Blvd, Shenandoah, TX 77384
Staff is awful.
Excellent care received.
Very pleased with dr. Henry.
Excellent care and service!
The best urologist in the woodlands. Very knowledgeable and skilled doctors.
(This is for husband John): the doctor, Dr. Libby, was professional, listened to my problems, and was concerned for my well being
Great urologist and great service. You can expect nothing but the best from Northwoods Urology.
Referred to Northwoods Urologist by my heart doctor. Excellent staff.
The people in the office making appointments are not pleasant. Needless to say, we are on the hunt for a new doctor. Not worth dealing with attitude.
Great place, awesome staff, helpful doctors!!!
They do not even deserve 1 star! AVOID this facility! There are several complaints about the office staff on these Google reviews regarding their rude attitudes and that could not be more true. No one deserves to be treated with …
They truly care here! I wouldn’t go anywhere else!
Really knowledgeable doctors and super friendly staff!
Horrible experiences, wait time over 90 minutes every time for a 5 min consultation. Dozen phone calls with no help, scripts called in 2 weeks late. staff seems clueless..so sad….
Great communication about treatments and very friendly.
Dr. Kenworthy, Peggy Francis, NP and staff have been professional, attentive, and helpful during my time as a patient at the Northwoods Urology Clinic.
Dr. GIANAKKIS is awesome. It takes a little long for him to see you but boy is it worth it. Great bedside manner and very knowledgeable. Highly suggest if you need a urologist.
Great doctors and good service! My husband was treated with care and said he will make definitely make an appointment again at Northwoods. Keep it up!
Here’s what you can expect from Northwoods Urology and John Giannakis.
Set an appointment. Then wait 48 minutes past your scheduled appointment in the …
Dr. Giannakis has helped my wife with getting on a healthy track for her frequent stones. She has been stone-free for several months. They do great work and customer service has been great for their procedures.
I found Dr Libby to be very knowledgeable. I had both Kidneys blocked with stones. He took great care of me and I am feeling much better.
Dr Henry is an excellent doctor and their nurse P can probable tell you that they have the biggest catheter in the state of Texas. They also have a lot of compassion and can prescribe Tylenol #3 for the procedures that you will remember for days. catheter fr14 coude tip anyone ? no chance here.
I like the Docter but their office people are inconpitent I travel 50 miles each way and pay the tolls on 99 from katy and on my second visit they wanted me to pay 39 dollars, I told them my secondary covers and she tells me she dosent see …
Had my paperwork filled out prior to arriving at 1250pm for my appointment. Was taken into a room and everything was ready to go around 120pm. Well, 210pm came around and I got tired of waiting. Going to go elsewhere and hope I don’t …
Dr. Libby was great! He was super friendly and easy to talk to about our family planning needs!
I do not believe this practice cares about their patients. I had a Renal Ultrasound last August. I discovered in November it had never been read. Once it was read I was advised to repeat the procedure in March. I have contacted the office …
Dr. Giannakis is the best. He has been my urologist for almost 10 years. I am a frequent flyer on kidney stones and I can always depend on him to take excellent care of me. I would not know what to do without such a fantastic doctor. Thank you Dr. G!
Have been using Northwoods since 2017 and can report overwhelmingly positive experiences. Dr. Kenworthy took ample time to listen and then explain matters in an concise fashion. Highly recommend.
My Long-term Urologist decided to retire and this forced me to find a new one.
I read about a relatively new, minimally-invasive, in-office procedure called UroLift that could possibly eliminate the negative effects associated with …
Now here we are three weeks after my CT Scan, they refuse to advise me on the results. the last time I called in I was basically told not to ever call their office again. They will decide when I may need to know the results of the procedure …
I really appreciate the communication from the doctor and staff that I came in contact. Very clear and understanding. Thank you!
Give them a chance! Like many of you reading reviews trying to find the right medical care, I shared your hesitation. …
I have been suffering with a 2.1 kidney stone for a year now….no urologist has took the time to concider or work with my bleeding disorder. DR LIBBY WITH NORTHWOODS UROLOGY HAS BEEN A BLESSING GOING OUT OF HIS WAY TO FIND A HEMOTOLOGIST, …
I am not a unreasonable person and do not feel I am entitled to any special treatment. Up until today I kept giving them the benefit of the doubt. While I have had exactly 2 pleasant interactions with doctor and staff in the 2 years I have …
Better off going to the vet down the road, total incompetence from the secretarial staff, and their answering service. Saw doctor on a Friday and was told they would be calling in a Rx, no one from the pharmacy was contacted. Ended up at …
Very friendly staff that listen to the patient. You’ve not just another number at Northwoods Urology!
Terrible customer service. They saw my Dad in the hospital and when he came home he had complications. Couldn’t get the doctor to call at all. The next day a receptionist called to say just take him to the ER if he wasn’t better. Office …
This office has the rudest people who are suppose to be customer service friendly- from the minute I walked in she was harsh and rude- the dr came in the room and never introduced herself to me-Very poor staff and overall experience
I wish there was an option to give ZERO stars. I chose to ignore the bad reviews, because this place was recommended by our fertility specialist and the location and facility seemed nice. But, we will absolutely not be coming back to this …
I highly recommend Dr. Libby. He performed emergency kidney surgery and two subsequent surgeries on me. He did an excellent job with all three. He doesn’t rush through your visits and is down to earth. …
I had an awesome experience with Dr. Libby.
He has an outstanding chairside Manners. Utilized latest technology and very understanding and compassionate. …
Not at all impressed with having to wait over an hour after my appointment time to see Dr Libby. As others have stated he seemed very rushed after talking to me. Sent in a prescription without telling me. Then when I called asking to …
I had an appointment with Dr. Giannakis at 2:15 and was told to arrive a half hour early to complete paperwork. I arrived at 1:35 and checked in immediately. I completed the paperwork prior to 2:00 and waited in the waiting room. …
I was living with severe pain in my left side for almost 2 years. It was affecting me, my job and family life. I had been to multiple doctors, specialists, had many tests and blood work only to tell me that I was fine and they couldn’t …
I actually documented the staff’s rude and unprofessional behavior. I almost walked out they are so non-patient friendly, which would. be nice. Many of the comments say rude. I saw where the owner responded to a review. Mr Owner, I own …
This is the worst place to possibly go.The woman in front is very nice but the old lady and guy in billing is unacceptably rude.They were talking bad about my brother while he was waiting to talk to them.I called the office to let them know …
The staff is extremely rude and unprofessional! Imagine getting a call saying that your ok and if anything we need to get your wife on treatment…then they end up saying they made a mistake and actually you’re the problem and we messed up …
I want to thank Dr. Libby for taking such good care of me. The office is super professional and took good care of me during and after my procedure. I highly recommend Northwoods Urology!!!
Receptionist staff is rude and will leave you on hold for extended periods of time then pawn you off to voicemail when it’s time for lunch. They will order the wrong bloodwork and book the wrong treatments. If you need any slight change expect voicemails that go unanswered or ignored.
Dr Graham was nice and my experience was good until the follow up. Went in for blood work but never received follow up. So I called to get results and “AMY” was very rude. I had additional questions and asked if she would get back to me. …
Twice I had to cancel my appointment with Dr. Libby (Kingwood location). Once he had to leave early and 2nd time he was running late with 2 patients before me so I couldn’t wait that long. If you value your time/health and really need to see someone, choose a different doctor.
At first I was confused about the comments on the staff being rude, I found them to be warm and courteous, until I met the doctor. After four visits and yes my CT scan was mislaid, my previous information seemed not pertinent, I waited in a …
I have been going here for several years now, I have extremely complex urology issues. Dr. Giannakis is my general urologist at Northwoods and he is great. I know I probably bother the heck out of him and his team, but I believe he really …
Dr. Russell Libby is incredible. He is knowledgeable, informative and willing to listen and explain my condition. Dr. Libby is really thorough and compassionate and cares about his patients. And he has a great personality. The staff at …