Dr. Oakley was very rude, unsympathetic , and made me feel like I am the one with a problem and was very belittling. I was seriously upset over my blurred vision. While the news that I didn’t have major eye problem was good news, trying to …
Check in went great. The woman that started examining me never identified herself. I told her I was a bit hard of hearing yet she continued to ask me questions with her back to me. Finally she faced me and was very loud, then said while …
Dr. Slocumb was very nice and explained everything in a way that I could understand. Also, I would like to give a thumbs up to Mallory! Great service all around!!!
Had a follow-up appointment this morning at 7:50 am. At 8:05, I went up to desk to determine status of my application. I was then told that there was a problem with who I was scheduled to see. Even though I had a follow-up appointment, they …
I was seen by Dr. Kothari and was very satisfied with the care I received. She was very thorough and I left confident that I was in good hands for an eye injury I had sustained.
Called to make appointment months ago. I told them I was in the national guard and the type of insurance I have, was told it was no problem. Came in for my appointment to be told they don’t take my insurance. Completely disappointed, wish I was told this earlier.
Have sufficient health insurance, which I provided only to get a bill and then being told it was not provided and NOW they dont accept that type of insurance. Paid the bill and would not recommend this place at all. Even their partner for selecting new glasses is nothing but an upsell.
This is a perfect place to your eyes care…the latest equipment and technology performs a better and clear diagnosed in every aspect of the eyes…The professionals make you feel comfortable during the visit.. I.Never regret the decision …
Dr. Ron Slocumb is a Present-Day Jesus. I thought Jesus was the only one who could make the blind man see. ( No blasphemy intended.) I have had EXTREMELY poor vision since 1977. Dr. Slocumb turned this blind guy…… …
They canceled my appointment due to the pandemic. I was never called to reschedule. I called because my glasses broke and cannot be seen for a month. I have been going there for years. I will never go back.
They have always been great about getting me in quickly when experiencing an eye emergency. Dr. Slocumb made me feel comfortable during a procedure that previously had me feeling nervous. Kind and sympathetic staff all around.
Doctors make to wait an eternity and they don listen your need at all. A maybe pregnant and a medicine not good at all in pregnancy….well make your judgment! I explicitly asked for a medicine for woman that are planning to or are …
This facility really cares for the well being of their patients. The staff are kind and compassionate and help patients eliminate the difficulty of having access to medications necessary for their treatments. This is a First Class Facility.
Short wait period but at the same time they spend as much attention as needed, you do not feel rushed. Very friendly personnel and outstanding quality care from doctors as well as nurses.
Very pushy towards contacts. If you’ve had contacts previously and went back to glasses…. DON’T MENTION IT… they will try to push you into contacts again. ( Patient relations 101: listen to the patient)
Doctor Goldstein was FANTASTIC to say the least. Very impressed with the girls at the front desk. Nicole was my angel as she laughed a lot. God bless the ALL!!!!!
I was referred to this group for a delicate procedure on my tear ducts. Dr Cranmer did a really good job. I have no insurance and he worked with me to make it do-able. I recommend him without any reservations.
Place is ridiculous and giving one star is too many! Went two weeks ago with my daughter ,her appt was at 3:30 and we got there at 3:10 by the time they called us and put drops in her eyes and then got us into a room it was 4:45 then Dr …
Terrible office! Need my medical records but can’t get through to the office because their phones are too busy so calls are going to answering service. Extremely unprofessional!
My family and I had been going here for years, and the quality of care has consistently gone downhill since the departure of Dr. Pastel. Upon switching doctors recently, I learned that I had previously undiagnosed (and signifiant) …
Great service and great doctors. I have been seeing Dr. Cranmer and recommend him to everyone. He did my Lasik procedure I am very happy with the results. My only complaint is I should have done it years ago. He also is my sons eye doctor, he is great with kids.
Without a previously scheduled appt, and upon the recommendation of the OR staff at Backus Hospital, I presented myself at the Norwich office on Wawecus Rd Wed morning, 2/25/15. An ongoing eye infection had prevented me from working the …
Very happy with the Lasik procedure i had done at this office. I had always been dependent on contacts or glasses, but no longer am. The procedure was quick and the recovery period was short. Highly recommend!
My husband was recently seen by a new (to him) physician in this group who happens to have excellent credentials. The first time my husband saw this doctor, the doctor was extremely anxious to correct my husband’s cataracts which, by the …
The eye doctors are great. Just get your glasses somewhere else because the man at the front desk is a real jerk. Wants to know how I’m going to pay before I even pick out glasses. Asked how much is it? He doesn’t know. Well I don’t know how I’m going to pay then! Real bad attitude with a side of sarcasm.
If you are looking for ophthalmologist, I highly recommend Norwich Ophthalmology Group. The staff is always professional, attentive and concerned about your eye care. They will take the time to listen and in turn, explain things in terms you can understand. Entire staff is exceptionally friendly!
I have been using the group for my family and me for the past ten years. Dr Anish Shah is an outstanding physician and surgeon. He did an amazing Lasik procedure, which helped me with my vision. He has taken care of my children, always accessible and available.
I came in today to get a pair of glasses with my prescription in hand.
I have Aetna as a primary and Husky D as a secondary. I was told you are not in network for Aetna, that’s fine but then I was told you couldn’t bill Aetna and …
Dr. Shah and staff could not have been better. After monitoring my cataracts for several years I knew, as well as Dr. Shah, it was the time to have the procedure. I was prepped and told exactly what to expect and when. The entire experience was stress free, and my sight now is better than it was as a kid!
Today Sept 2, 2020 at 10:40 I had my yearly appointment with Dr Ron Slocum whom I have nothing but very positive things to say about him always.
However, the sanitary condition in the exam room I was in was not what I would …
Dr was good took time explained. Broken unusable equiptment chair didnt rise or lower sat on my rolled up jacket to reach the eye exam equiptment.. Office staff unhelpful unable to access insurance information Groton location
THESE PEOPLE ARE RIP OFFS!!! First off I waited ONE HOUR before being called in to see the Doctor. They had so many people waiting in spite of the COVIC 19 social distancing. …
Great doctors, great staff. Dr Slocum is easy to talk to and very thorough. Never waited more than 10 minutes to be seen and never felt like I was pushed into buying glasses 👓 on site. …
Probably the worst doctor’s experience I have had. My son was treated for a stye removal by Dr. Slocum. First, they didn’t wait until the anesthetic had kicked in before digging into his eyelid, causing him a lot of pain. Second, they gave …
Getting ready for my appointment with Dr.Shah after a bit of a delay due to COVID. With all that’s been going on, I feel very safe in knowing that their office has gone over and above to protect their patients. If you’re looking for a …
I brought my 89 year old mother to purchase new glasses, she has issues with hearing and associate rolled his eyes and put head down on desk in disgust. They also ordered wrong lenses and when I called, they blamed us
I had a bad experience last year on my first visit. I said nothing giving Dr. Slocumb another chance. People should know that it’s a high price and low service location. Read all of these reviews. I’m not the ONLY one who is upset at the …
Dr. Shah screwed up wife’s simple cataract surgery, then tried to cover up what happened with lies and unnecessary tests rather than bring upfront and try correct eye damage. I understand mistakes do happen and there is always a risk with …
Made an appointment months ago. Took time off work to take my daughter. We arrive early to do paperwork and I’m told the MD my daughter is scheduled with doesn’t accept Aetna. All the other providers were booked. You think they would have …
From check in to check out the staff and Dr. Kivlin were amazing! I highly recommend this office for all your eye care needs. Everyone was very knowledgeable, caring and understanding. They listen and address all questions and concerns without rushing you out.
Like so many other providers this one too has become too big. Gone is the patient/doctor relationship.Front office staff rude. They are all young and have no respect or consideration for the elderly. Dr. Goldstein is amazing. He is the ONLY reason I continue to go there.
I cannot recommend this facility. So disappointed with the way I was treated and the outcome of surgery. Told to keep squinting to see chart so it would look good for doc. I went for one month checkup and specifically asked to see another …
Very big building very hard to locate
Everyone was kind and friendly and did the jop ofishinit.
This place is terrible
Terrible staff bad attitudes I was treated poorly because I didnt answer with yes and no I tried to explain how I was feeling
Nice people work there but very professional
No respect for appointment time . Mine was at 9 am I didn’t see the Dc till 9:35 . Bad service won’t come here again.
Not the worst but definitely not the best
Dr. Oakley was very rude, unsympathetic , and made me feel like I am the one with a problem and was very belittling. I was seriously upset over my blurred vision. While the news that I didn’t have major eye problem was good news, trying to …
You would think these people would figure it out by now but clearly peoples reviews and feedback don’t matter to them.
Check in went great. The woman that started examining me never identified herself. I told her I was a bit hard of hearing yet she continued to ask me questions with her back to me. Finally she faced me and was very loud, then said while …
Dr. Slocumb was very nice and explained everything in a way that I could understand. Also, I would like to give a thumbs up to Mallory! Great service all around!!!
Excellent care and very nice man, I recommend his services highly
Had a follow-up appointment this morning at 7:50 am. At 8:05, I went up to desk to determine status of my application. I was then told that there was a problem with who I was scheduled to see. Even though I had a follow-up appointment, they …
Dr Goldstein and all staff are incredible, timely, respectful, knowledgable, and kind. I highly recommend!!!
I was seen by Dr. Kothari and was very satisfied with the care I received. She was very thorough and I left confident that I was in good hands for an eye injury I had sustained.
Called to make appointment months ago. I told them I was in the national guard and the type of insurance I have, was told it was no problem. Came in for my appointment to be told they don’t take my insurance. Completely disappointed, wish I was told this earlier.
Have sufficient health insurance, which I provided only to get a bill and then being told it was not provided and NOW they dont accept that type of insurance. Paid the bill and would not recommend this place at all. Even their partner for selecting new glasses is nothing but an upsell.
This is a perfect place to your eyes care…the latest equipment and technology performs a better and clear diagnosed in every aspect of the eyes…The professionals make you feel comfortable during the visit.. I.Never regret the decision …
Dr. Ron Slocumb is a Present-Day Jesus. I thought Jesus was the only one who could make the blind man see. ( No blasphemy intended.) I have had EXTREMELY poor vision since 1977. Dr. Slocumb turned this blind guy…… …
They canceled my appointment due to the pandemic. I was never called to reschedule. I called because my glasses broke and cannot be seen for a month. I have been going there for years. I will never go back.
They have always been great about getting me in quickly when experiencing an eye emergency. Dr. Slocumb made me feel comfortable during a procedure that previously had me feeling nervous. Kind and sympathetic staff all around.
Doctors make to wait an eternity and they don listen your need at all. A maybe pregnant and a medicine not good at all in pregnancy….well make your judgment! I explicitly asked for a medicine for woman that are planning to or are …
This facility really cares for the well being of their patients. The staff are kind and compassionate and help patients eliminate the difficulty of having access to medications necessary for their treatments. This is a First Class Facility.
Short wait period but at the same time they spend as much attention as needed, you do not feel rushed. Very friendly personnel and outstanding quality care from doctors as well as nurses.
Very pushy towards contacts. If you’ve had contacts previously and went back to glasses…. DON’T MENTION IT… they will try to push you into contacts again. ( Patient relations 101: listen to the patient)
Dr. Goldstein told me I was near sighted and wrote me a far sighted script. Not a good Dr. or place. I do not recommend going there at all!!!
Doctor Goldstein was FANTASTIC to say the least. Very impressed with the girls at the front desk. Nicole was my angel as she laughed a lot. God bless the ALL!!!!!
I was referred to this group for a delicate procedure on my tear ducts. Dr Cranmer did a really good job. I have no insurance and he worked with me to make it do-able. I recommend him without any reservations.
Place is ridiculous and giving one star is too many! Went two weeks ago with my daughter ,her appt was at 3:30 and we got there at 3:10 by the time they called us and put drops in her eyes and then got us into a room it was 4:45 then Dr …
Terrible office! Need my medical records but can’t get through to the office because their phones are too busy so calls are going to answering service. Extremely unprofessional!
My family and I had been going here for years, and the quality of care has consistently gone downhill since the departure of Dr. Pastel. Upon switching doctors recently, I learned that I had previously undiagnosed (and signifiant) …
Great service and great doctors. I have been seeing Dr. Cranmer and recommend him to everyone. He did my Lasik procedure I am very happy with the results. My only complaint is I should have done it years ago. He also is my sons eye doctor, he is great with kids.
Without a previously scheduled appt, and upon the recommendation of the OR staff at Backus Hospital, I presented myself at the Norwich office on Wawecus Rd Wed morning, 2/25/15. An ongoing eye infection had prevented me from working the …
Very happy with the Lasik procedure i had done at this office. I had always been dependent on contacts or glasses, but no longer am. The procedure was quick and the recovery period was short. Highly recommend!
My husband was recently seen by a new (to him) physician in this group who happens to have excellent credentials. The first time my husband saw this doctor, the doctor was extremely anxious to correct my husband’s cataracts which, by the …
The eye doctors are great. Just get your glasses somewhere else because the man at the front desk is a real jerk. Wants to know how I’m going to pay before I even pick out glasses. Asked how much is it? He doesn’t know. Well I don’t know how I’m going to pay then! Real bad attitude with a side of sarcasm.
If you are looking for ophthalmologist, I highly recommend Norwich Ophthalmology Group. The staff is always professional, attentive and concerned about your eye care. They will take the time to listen and in turn, explain things in terms you can understand. Entire staff is exceptionally friendly!
I have been using the group for my family and me for the past ten years. Dr Anish Shah is an outstanding physician and surgeon. He did an amazing Lasik procedure, which helped me with my vision. He has taken care of my children, always accessible and available.
I came in today to get a pair of glasses with my prescription in hand.
I have Aetna as a primary and Husky D as a secondary. I was told you are not in network for Aetna, that’s fine but then I was told you couldn’t bill Aetna and …
Dr. Shah and staff could not have been better. After monitoring my cataracts for several years I knew, as well as Dr. Shah, it was the time to have the procedure. I was prepped and told exactly what to expect and when. The entire experience was stress free, and my sight now is better than it was as a kid!
Today Sept 2, 2020 at 10:40 I had my yearly appointment with Dr Ron Slocum whom I have nothing but very positive things to say about him always.
However, the sanitary condition in the exam room I was in was not what I would …
Dr was good took time explained. Broken unusable equiptment chair didnt rise or lower sat on my rolled up jacket to reach the eye exam equiptment.. Office staff unhelpful unable to access insurance information Groton location
THESE PEOPLE ARE RIP OFFS!!! First off I waited ONE HOUR before being called in to see the Doctor. They had so many people waiting in spite of the COVIC 19 social distancing. …
Great doctors, great staff. Dr Slocum is easy to talk to and very thorough. Never waited more than 10 minutes to be seen and never felt like I was pushed into buying glasses 👓 on site. …
Probably the worst doctor’s experience I have had. My son was treated for a stye removal by Dr. Slocum. First, they didn’t wait until the anesthetic had kicked in before digging into his eyelid, causing him a lot of pain. Second, they gave …
Getting ready for my appointment with Dr.Shah after a bit of a delay due to COVID. With all that’s been going on, I feel very safe in knowing that their office has gone over and above to protect their patients. If you’re looking for a …
I brought my 89 year old mother to purchase new glasses, she has issues with hearing and associate rolled his eyes and put head down on desk in disgust. They also ordered wrong lenses and when I called, they blamed us
I had a bad experience last year on my first visit. I said nothing giving Dr. Slocumb another chance. People should know that it’s a high price and low service location. Read all of these reviews. I’m not the ONLY one who is upset at the …
Dr. Shah screwed up wife’s simple cataract surgery, then tried to cover up what happened with lies and unnecessary tests rather than bring upfront and try correct eye damage. I understand mistakes do happen and there is always a risk with …
Made an appointment months ago. Took time off work to take my daughter. We arrive early to do paperwork and I’m told the MD my daughter is scheduled with doesn’t accept Aetna. All the other providers were booked. You think they would have …
From check in to check out the staff and Dr. Kivlin were amazing! I highly recommend this office for all your eye care needs. Everyone was very knowledgeable, caring and understanding. They listen and address all questions and concerns without rushing you out.
I accompanied with my mom to an apt to translate. We saw Dr.Ron Slocumb, he seemed very rushed and had an attitude. We did not appreciate it one bit.
Like so many other providers this one too has become too big. Gone is the patient/doctor relationship.Front office staff rude. They are all young and have no respect or consideration for the elderly. Dr. Goldstein is amazing. He is the ONLY reason I continue to go there.
I cannot recommend this facility. So disappointed with the way I was treated and the outcome of surgery. Told to keep squinting to see chart so it would look good for doc. I went for one month checkup and specifically asked to see another …