Founded in 1980, NOVA Home Loans offers the efficiency of a mortgage bank with the flexibility and choices of a mortgage broker to the Tucson, AZ, area and those throughout Arizona. When it comes to an investment as important as your mortgage, experience matters and in our 24 years of operation, we have earned the respect of the professionals in our industry and the trust of our clients.At NOVA Home Loans, our loan offerings include: Purchase, Refinance, FHA, VA, Construction, Second homes, Investment properties, Home improvement. NOVA Home Loans believes that having a home is a right of all people, so we work hard to help our customers hear yes when they apply. This means that we have programs to help first time home buyers and those needing down payment assistance qualify for home loans. For those who are struggling to financially prepare for home ownership, we also offer debt consolidation programs.
| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
6245 E Broadway Blvd Ste 400, Tucson, AZ 85711
My Bank of America branch is located on 1st floor of the Nova building. I have no dealings with the Nova Financial services, so cannot comment. Beautiful complex however.
Joe gets the job done is always there to answer questions along the way. 5 stars!
She has so much knowledge on loans for manufactured homes. I highly recommend her!
B of A staff was very helpful.
I’ve always been satisfied with Jim Davis and Nova Home Loans. Highly recommend for the home buying, refi process.
Brogan Kemmerly continues to provide excellent service from application to close. His constant communication is greatly appreciated.
Jill Davis was absolutely fantastic to work with. Highly Recommend.
being that only a very few branches are open why do they need to close at 4pm. They need to extend hours not shorten them. Very inconvenient
Nova Home Loans and the Lance team did an outstanding job for Linda and I. I believe this to the third time over the years we have chosen to work entirely through Nova!!!
Unprecedented loan structure, design, execution, and support throughout the process. Lance Dixson’s Team dispelled any early trepidation and far exceeded my expectations. Thank you most sincerely
I have done many real estate loans and Heather at Nova was as good as any loan officer I previously dealt with.
I worked with Brice McCullum and it was smooth sailing from start to finish. I highly recommend Nova, and Brice!
I got an excellent experience working with Jason Smith and his team , they made the process smooth and easy when working on my home loan
IAN AND HIS TEAM WERE AMAZING NOT ONCE DID WE FEEL OVERWHELMED. THEIR EYE FOR DETAIL AND THEIR COMMITMENT TO CUSTOMER SATISFACTION MADE GETTING A HOME LOAN ONE OF THE EASIEST THINGS WE HAVE DONE. I WOULD HIGHLY RECOMMEND THIS BRANCH.
Toby was great. They make the process very simple for such a large and stressful purchase. Was very happy with them!
I have had a horrible experience with NOVA at this point. It has not went well. Please please think of using someone else that has better customer service and follow through.
I don’t think they make the process as easy as it could be. There is a lot opportunity to consolidate the necessary paperwork. Instead you are subjected to a daily onslaught of emails, and chores. Instead just give an entire list and what …
Great staff with very positive attitudes.
Saved me over a half percent by waiting to lock in the rate but guaranteed me it would not go higher by waiting. Very experienced knowledgeable team!
The Lance Dickson Team at Nova Loans was with us every step of the way, kept in constant contact, and made our home purchase with ease. Special acknowledgement to Teena Brun who really went the extra mile.
Brian and his team are organized, responsive, professional and top notch! Highly recommend.
If you need a mortgage or a refinance, Jim Davis is the guy you want to help, experienced and helpful in every step of the way.
Ben Witte was outstanding at communication and took the time to find the best mortgage solution for me.
Brian Bissell and the NOVA Home Loans team deliver prompt, professional service. They make the entire process painless.
John Polder was creative and was able to find a way to fund a very complex deal. I will definitely refer him to future clients.
Teena Brun these five stars are just for you. Your incredible service and dedication to helping my family and I is what really puts the cherry on top. Nova in general is great, but Teena makes them shine. I recommend to anyone on the fence …
On what was a out of the normal transaction, Brogan Kemmerly of the Lance dickson Team at NOVA Financial made it happen. Great work on a hard loan to do. Thank you, Brogan Kemmerly, Lance Dickson, let’s do another deal!!
John Polder at NOVA gave me and my family perfect and best help with details of everything we needed information.
God Bless all of them.
And Thank You
Professional, efficient, and transparent process! It was a pleasure working with Brian. I highly recommend him and his team!
Heather Tyler is amazing. So nice, fast, and makes it all so easy. I trust her 100%. I’ll never go to anyone else!
Already have referred other friends to Chad and Kendy at Nova for property at Country Roads RV Park.
Easy in and out. Everyone masked. Quick friendly service.
I cannot express my thanks enough for the amazing experience that was provided by Robert Niece with Nova Home Loans. I will, have already, referred him to family & friends!
Thank you!
I came to use the atm 🏧 and seems like a friendly area. Nice little businesses for a variety of services. …
Ben was knowledgeable, sharp, professional, intuitive, insightful, careful, empathetic, experienced, intelligent, grounded, solid, thorough, and service oriented. Thank you Ben!!!
Millie was very attentive and educated me through every step of the process. She took what seemed like a very difficult process and made it very easy. I will be referring Millie to all of my friends and family.
Pollyanna was great help in getting a solar loan combined and all of this got me 2 interest points down and lower payment… yes try this gal
It has a Bank of America with excellent service. As well as other fine establishments.
Jim provides great communication and service. He goes above and beyond to make sure things are done well. I recommend him!
Nova Home Loans does a fabulous job this is the second time I’ve worked with them and once again they made me feel comfortable they know what they are doing their polite they call you back when you call they treat you like a family. Teena b …
Joe Taydus is amazing! He knows he’s stuff and he is an amazing communicator. Highly recommend!
Wonderful experience with nova! So easy and fast. The team was excellent and I would never go anywhere else!
Awesome Company! The home buying process went smooth because Kyle was always available and ready to answer any questions and he was there with us through the whole process.
Raquel Cooley was great! My fiancé and I are first Time home buyers and she helped make the process so quick and easy! Thank you
Jason was amazing. He was able to get me a fantastic rate. His confidence and direction was reassuring. I highly recommend him!
The Lance Dickson team was amazing! Very accommodating and helpful! Highly recommend!
Definitely not cheap to refinance, I recommend anyone out there do your research and look for 0 closing costs fees 5,000 dollars is too much …….
I love this bank I tease all the workers there everytime I go in there and they just laugh at me
I’ve financed, and later refinanced my current home with Lance Dickson, and recommended my son call him when he was refinancing his original home loan when rates went down. Lance makes the process seem easy, and keeps you informed along the …
Super Helpful! I would 100% recommend
Ok bank. But don’t try to settled your card charge problems with them you have to call up the card charge provider.
Joe Taydus is an asset to any real estate transaction. You will not be disappointed in choosing him for your services.
Brogan is wonderful! We have used him for our 1st home, mother’s home, aunt and uncle and we have also all refinanced with him. Even with buying during a pandemic, amazing interest rates and AZ market going crazy; him and his team made it …
4th loan thru Nova and this one was the best. Joshua is OUTSTANDING!! Always follows thru, always communicates. The competition can ‘t come close
Rob Lewis is so great! I highly recommend using him. He made our refinance experience an easy one, stress free!
Rich is fantastic to work with. Fast, efficient and superb communication. Somehow they make the entire process so easy. This is our second time working with Rich and another 5 stars!
Rich is very knowledgable and helped us every step of the way, every time we had a question he was there to answer it, i would recommend Rich to anyone, he went over and beyond for us and we are very pleased that we chose him for our mortgage.
Nothing but problems, out right lie’s, delays, nothing we was told was true. If this is the American dream then ours has been a nightmare.
Laura was always there to help and answer all my questions thank you
In these timed of COVID and many bank locstions closed it is good to have this one open. Teller staff was efficent and friendly
Nova Home Loans and Chad Jenkins are God sent!!! Thank you for making this as smooth and pleasant as a home purchase can be…Thank you so much…
Very responsive to any and all questions, keeps you informed every step of the way! Second time using NOVA and we couldn’t be happier!
Margaret Taylor was our loan officer on two occasions and an absolute pleasure to work with. She’s a consummate professional who kept us in the loop from start to finish. She’s a credit to her company and moreover, to the industry at large. Thank you, Margaret!
Nova Home Loans and Matt Jordan are top notch!!
My client words describe it: ” I could not find a better lender that you Adrian Gomez” I agree!!!
Ken Scully kept all parties updated at each stage of transaction.
Great Communicator!
Brian Bissell is a great agent. Very professional and quick to answer any and all questions. You can not go wrong using him for your agent.
Paul went above and beyond to make this loan work. We had moved it from an out of state lender who didn’t even realize it was a manufactured home until underwriting kicked it out. Paul put the Buyer in a program she could afford and we got it closed! Great lender!!
KURT and his team made it possible to purchase first house. It’s great to find a team of professionals that know their job extremely well. If I had the opportunity to buy another house in the near future, I would not trust anyone else but them.
John Polder was professional, courteous, knowledgeable and a problem solver! John made this transaction so EASY for my clients! I’ll be certain to refer John over and over again. Thank you John; you are genuinely appreciated!
Everything, 8 years of having Ian’s help to build my business. I’d not be here if it were not for Ian. Many times I was ready to quit. Ian always cared for my clients, even those with finances that were not attractive enough for other …
Third time we have used Lance and his team. Excellent customer service, I highly recommend Nova Home Loans
Highly recommend Nova Home Loans! Lance, Teena, and Jamie were amazing! My husband and I have worked with many different banks over the years and Nova is by far the best! We had a few “bumps in the road” with our 1031 Exchange and Lance was very knowledgeable and helpful. Top Notch!
John Polder was excellent to work with! He was always doing his best to keep us informed. He was patient, kind and reassuring.
Great experience from start to finish. Made purchasing a home easier than I expected and was with me every step of the way anytime I had any questions or concerns . Highly recommend Nova for purchasing a new home.
Both times I have worked with Nova my experience has been stress free, fast and the people are so helpful! Definitely recommend working with them for your home loan needs.
Brian and his team were OUTSTANDING!!!! processing our loan during the Christmas and NY holidays without a hitch! we LOVED working with Nova!!!
Very impersonal, took way to long, lack of communication. Just sent me an email telling me my closing docs were at the title office. No follow up call, no thank you for the business. Very poor overall experience. This investor will go elsewhere. Maybe a different loan officer would of made the difference.
Thank you to The Bayze team for all your effort in making the loan process a smooth successful transition. I look forward to doing business with you all in the future and will send friends and family your way in making their dreams come true just like mine. You Rock Nova- Johnny Kin Bayze.
John and his team are just fantastic! Great people and business professionals always highly recommend! Great communicators just love that. Thanks John and Team! You are highly appreciated!
Lance and his team did a first class job with my VA client, answering all his questions and ensuring a smooth transaction. Great job!
Estela and her team provided clear and precise instruction on the documentation required to underwrite and fund our loan. When we had questions she answered them promptly and thoroughly. We closed our loan 5 days early. Excellent experience.
What you expect a bank to do! And they have a no nonsense policy when it comes to enforcing masks no matter how much a customer complains about it (why do people like making spectacles of themselves in public like this?)
We loved working with Brian Bissell and associates at NOVA Home Loans for our original purchase of our home and again with refinancing! My husband and I would highly recommend Brian Bissell and team at NOVA!
Adrian is very knowledgeable. He was always very responsive in answering all the questions and concerns my client had. He went above and beyond to help my clients. …
Professional, expedient handling of my home loan. I appreciated quick thorough attention to my questions and needs. Fantastic communication- no gaps in knowing status or next steps. Jobe and Shannon – thank you for helping me make this life step!
Margaret Taylor from Nova loans did a great job walking us through our refinance step by step and keeping us informed. We saved money and got a great rate!
John Kin Bayze helped us during whole loan process.He ensured that the whole process was hassle free.Happy to select NOVA home lans
Kara @ Nova did a great job piloting us thru the entire process. Would definitely recommend her services to other re-fi or mortgage seekers.
I initially was working with Quicken until, they dropped the ball even after they had confirmed my Loan had been approved by underwriting. So I decided to give Kurt at Nova a try and with only two weeks left not only get us approved he also closed on time…Kurt and his team at Nova did an Incredible Job. Thanks Kurt
I enjoyed working with Mike Frank at Nova Home Loans. Mike was very helpful and thorough too make sure I understood everything step bye step. A very smooth process, I will be using Nova Home Loans and Mike Frank again in the future.
The best bank in America is Bank of America. I love their customer service and their attention to detail. They always have the correct process for dealing with their clients. I love their Grade A customer service.
Nova Loans has all systems to produce an deficient, and successful closing. Clients are guided through the process, and Realtors kept updated and work is all done in a timely manner.
I can’t say enough about Eric Painter at Nova Home Loans. Eric is a true professional, he not only takes the time to service your loan but also takes the time to get to know his clients . If you’re looking for an honest, knowledgeable, personable professional call Eric at Nova your won’t regret it.
Noran at Nova Home Loans is wonderful. She and her team at Nova really worked hard to get us into our new home. I will refer all my friends and family to NOVA Home Loans. Truly a pleasure to work with. Thank You!
Jason is so thorough in the process and takes his time with the clients so that they understand every step of the process and does so in a very patient and friendly manner. I send clients to Jason with full confidence that they are in good …
Lance and the team are incredibly efficient and make the process for refi so easy! Highly recommend them and will refer to friends
John and his team at nova made our home buying experience a breeze.. He helped us every step of the way and really guided us in the right direction. I cant say enough other then we will definitely be coming back for our next project..
Excellent job by Matt Liddicoat and his team. Will definitely be working with him again! One of the smoothest loan transactions I’ve seen in quite a while as a Realtor in AZ.
Brian has completed to mortgages for me. His understanding of the mortgage industry is second to none. He takes a very complex process and makes it painless and simple. Always looking after your interests. Use this man. You will not be disappointed.
Laura Ponce is amazing!! She helped my wife and I find our first home together and even helped us refinance during the pandemic! Thank you Laura!
Janet and her team are amazing. I consider myself her problem child, but she was able to guide me through every step effortlessly and painlessly
Jim Davis did a great job in getting the funding done.
Paul has done an incredible job working with my client. Paul is personable, professional and courteous.Paul’s main objective is to make the client feel at ease and let them know he is willing to go the extra mile to make the deal work.
Nova and the Volpe team are outstanding! They made the entire process efficient and effortless. Every single person we came in contact with was friendly, professional, and helpful. Paul Volpe is extremely knowledgeable and helped us through …
John was easy to work with and super helpful. He was quick to answer all my husband’s questions and never made us feel uncomfortable if we didn’t know something. Definitely recommend 10000%.
The Brian Bissell team was top notch. They helped guide me through the process from the initial exploration of interst rates to saving me big $ on the final closing cost. From start to finish they were professional yet friendly and easy to talk to. Thank you Nova Home Loans and The Brian Bissell Team
Nova Home Loans and Lanura Ponce missed the contractual deadline to do an FHA loan in SIX weeks. Appraisal was supposed to be rushed but was not and the CD to the buyer came in late from lender thereby missing the contractual deadline for …
John and Adrian were amazing! They worked hard around the clock to get my clients loan done. They answered all my clients questions and put him at ease during the buying process great job guys!!
Jason Smith, Kyle Pursley, and the entire team at Nova Home Loans did amazing job getting me approved and guiding me smoothly through the steps of the home loan process! I would highly recommend them to anyone and everyone I know!
Ryan Simpson
Excellent communication. Honesty. Smooth process. Sellers viewed NOVA has a very strong mortgage company known to close on time. Loan Officer honored verbal commitments and covered rate lock extension costs when it was necessary due to …
John was great! He answered all my questions and kept me updated during every step of the process.
He is very knowledgeable and ensured that I understood every step of the …
Kathleen Martin and her team kept me informed through the whole process, and kept the loan process rolling quickly and with minimal effort.
There were a few things done wrong with a difference of about $1300 owed I had …
This was my fourth transaction with Rich Hillman and his team at NOVA Home Loans in Tucson, AZ. Rich is very experienced in the mortgage loan business and always makes himself available for any questions or concerns during the loan process. Very pleasant transaction. Once again, many thanks to Rich and his team!
John Kin Bayze and his team were quick to respond to any inquiries and provided an LSU consistently on a weekly basis. Thank you John and Adrian for a successful closing for my clients in Yuma, AZ. Your hard work and flawless systems made our experience a pleasant and efficient one!
The staff at Nova made the entire process easy, smooth and effortless. I would highly recommend Heather Tyler and the Nova Team. 10 out of 10!
Mike Frank was very helpfull in helping us get a home loan. Everyone we had contact with at Nova Home Loans was very friendly and helpfull. I give these folks a 5 star rating. If I ever need a loan again, I know where to go.
Great experience all the way.
Eric painter and extended Nova home members made it easy for are home refinance process we would recommend Eric Painter to anyone with his professionalism experience and knowledge in this field thank you again for a awesome job
I would like to offer a hearty thank you to Margaret Taylor of NOVA Home Loans, Tucson, AZ. Margaret worked tirelessly to get me a great rate, but even more importantly, to get me my loan! I’m sure I wasn’t an easy client — not a great …
Jill stayed on top of every detail throughout the process and kept us informed. There were no “surprises”.
Jill’s advice and expertise were crucial for us! We are repeat customers and we recommend Jill to all of our friends and colleagues.
Great communication from text to phone and email. I had no problems or snags when purchasing a home in Yavapai county.
Monica Mollette helped make our families dream become reality. She was always quick to respond with any questions or concerns. Her attentiveness helped lock in the lowest rate possible when rates were on the rise. We are definitely customer’s for life. Thank you Monica and the Nova team!
I have had many clients use NOVA Home Loans and as always, they delivered a positive experience for me and our mutual client. Communication is key during the home buying process and it was there with Jim! Thank you! Kristin Breeding, Realtor
Sure, Lisa knows her work, she’s the best, easy to work with and absolutely I’ll recommends her for my future clientele.
Margaret Taylor is absolutely the best person when looking for a home loan or refi. We have used her services several times for both purchase and refi of multiple homes and rental properties. When you need a pro, don’t waste your time. Ask for the best!
Excellent team , have worked with them before and they just get better , very profesional and acurate with timelines , I will highly recommended , thank you for all your help, looking forward to work with them in the future.
The Ponce Team is the best! They answered every questions I had and helped me through it all. They always had my best interest and were always attentive. Thank you for helping me purchase my first home!
Lance Dickson and his team at Nova Home Loans were great!
They were very professional and kept me well informed throughout the entire process. When purchasing a home I would highly recommend Lance Dickson and his team at Nova Home Loans.
We’re first time home buyers and yes, we we’re extremely anxious about it. Monica made the home buying process stress free with her thoroughness and exceptional communication from beginning to end. I’d recommend her to anyone!
Everyone on Janet Morley’s team was professional and friendly. They got our refinance done in record time; the whole process was incredibly smooth. Thank you!
Kurt McClearen personally has made purchasing this home one of the best buying experiences my wife and I have ever had. He is extremely knowledgeable, professional and courteous. He kept us informed with every step along the way and his …
I went into my refinance with low hopes and my guard up pretty high but after meeting with John Polder for my initial application my whole perception changed. John and the NOVA staff were extremely professional and great to work with. I had …
Heather is so great to work with! She got our loan done super quick in a very busy time. Heather was very responsive and answered all my questions. I highly recommend working with her!
Robert Niece assisted us with our home loan, and we couldn’t be more pleased with the amazing customer service he provided to us. He broke everything down to us so we had no questions. I highly recommend Robert, I cant express how happy we are that you were able to help us. Your amazing and we appreciate you.
Great customer service very helping would recommend to everyone. You couldn’t get a better loan officer then Laura she was always there when we needed something always answering and guiding us through the whole process.
She is a great joy to work with. She makes an impact on all the people she helps. Truly a joy and blessing to work with her. YOU ROCK
Great customer service very friendly staff also very knowledgeable of what’s going on in the market.
Brian and his team helped me with my first mortgage experience. It was much easier and smoother than I thought it would be. I will definitely use Brian and Nova again in the future!
We had a very positive experience with Nova Home Loans and Brian Bissell. Brian and the team communicated clearly and proactively and were also very quick to respond to any inquiries. A 100% smooth process – highly recommended!
Great experience wit Nova Home Loans . Tom and his team were professional, offered many options and great financial advice. He listened to what we wanted and was never pushy. Tom made the process as stress free as possible. Highly recommended.
We had a great experience with Brian and his team with our refinance. The process was smooth and with zero issues. We would recommend him and his team to anyone.
Nova is a great company to work with. I refinanced my home twice and the team led by Brian Bissell is the best in Tucson. Would recommend them to everyone. Professional, friendly and extremely knowledgeable.
I highly recommend working with Brian Prentice from Nova Home Loans, it’s such a pleasant experience to me, Brian is an amazing! I’m glad that I worked with him, a very good communicator, cooperative and makes things easy to understand, Hopefully to work with him again!
Karina, Roxanne and the entire Nova team made the refi process a breeze. They helped with all the details and made it a seamless experience. I highly recommend them.
John Polder was wonderful to work with. He helped us every step of the way. Glad we came to Nova Home Loan and happy we found John. Thank you for all your great help, getting us processed and into our new home!!
Brian and all the folks at NOVA were professional, friendly, and extremely helpful in getting us set up with our home loan. They were easy to get ahold of and quick in returning calls. We had a great experience with them and would recommend them to others.
We were very pleased with the service we received from NOVA when we bought our home. They kept us informed throughout the entire process and closed in record time. We recommend NOVA to anyone buying a home.
Excellent communication and service from start to finish! 4th time using Nova, and 2nd with Modesta Robbins. Would not hesitate to use again and have already made referrals.
Thank you to Kurt and his team of highly skilled professionals! My clients are met with a friendly, positive attitude backed by skill and deep knowledge of the real estate industry. As a Realtor, I can’t tell you what a stress reliever it …
Heather Tyler was amazing to work with. As first time home buyers, we had a ton of questions and needed guidance and let’s face it, some hand holding. Heather was accessible and explained things so well and calmly. Our stress was mitigated …
Nova Home Loans, Ian, and his team made our property purchase so painless. First we were able to prequalify for investment property rather quickly. It gave us great clout then the time came to buy. Then the closing was great. The …
worked with Janet and the process was smooth. She was great! they saved me thousands vs using some of the other big name companies.
Earlier this year we were refinancing our home with our previous lender but the process was not going well. After a number of poor interactions we were ready to give up but instead reached out to Noran with the Dream Team at Nova Home …
My entire process was so smooth, streamlined and handled so professionally by very knowledgeable staff! And best of all, I got an amazingly low interest rate! I highly recommend Nova Home Loans to anyone who is interested in refinancing or buying a home.
Working with Brogan Kemmerly and his team was a very positive experience. As a returning customer to NOVA, we were given rates that blew the other guys out of the water and having people like Brogan and his team to walk us through the …
My experience working with Kurt McClearen was exceptional! Kurt did a fantastic job communicating with me and with everyone involved throughout the entire process. As a Realtor, this was one of the smoothest real estate transactions that I have been a part of. I look forward sending clients Kurt’s way and to working with him again!
Lisa Carzoli and the team at Nova Home Loans were very personable, caring and professional. I can not thank them all enough! I highly recommend Nova Home Loans!
Nova Home Loans and Monica did a great job for us and made the experience super smooth and almost seamless. They really care and that is so important!
If you are looking for a loan officer to purchase a home or even refinance your current home. Matt Liddicoat is who you should contact. Matt was able to get us to close on our home in less than 3 weeks despite being denied by another lender …
I’ve always heard buying a home was such a hassle and stressful but Brian Bissell made it a BREEZE. Brian and his team were all class throughout the entire process. Brian was so easy to stay in touch with that i felt like his whole day was …
Janet is extremely knowledgeable; she provides amazing experience. NOVA is a great lender to work with for all your mortgage needs.
Joe was great! His help lead to our success in buying a house and his personal connection was amazing! We would not have been able to buy a house in this market without his help
Joe and his team were amazing at finding us the right loan for our situation and ensuring that our needs were met throughout the whole process. This is not our first time working with Joe Taydus and will not be our last.
Highly recommended! John Kin-Bayze and team went above and beyond making sure we received the best deal and rate. Our experience was stress-free, thank you! we are so excited and grateful for our new home!
My husband and I wanted to refinance our house in May 2020 to take advantage of the low interest rates. Normally this is an easy task, but this was during the COVID-19 pandemic and we weren’t sure how it would work. But Eric Painter from …
From start to finish, our NOVA loan officer Estela Gamboa was incredibly responsive and helpful. She was always there — email, phone — and always happy to explain things and answer our questions about the home loan and purchase process. …
Worst home loan application experience I have ever had! Here’s why:
1. LACK OF COMMUNICATION WITH THE CUSTOMER.
Initial application process was fine, but then would only communicate with us …
Every experience is different. Mine happened to be stellar. Jill Davis answered every question regardless of how mundane or trivial it may have been. And she did so without conveying an ounce of annoyance. Her patience and understanding are unparalleled in this day and age. And she is on top of her game!
Thank you Jill!
Brian Ford was awesome! This was our first time buying a home and he made the process so simple and easy to understand and he was always available to answer any questions we had no matter the date or time. Will recommend to anyone we know that’s looking to buy a new home!
Jobe was awesome! Very easy to get in touch with. As first time home buyers we didn’t know a whole lot but Nova team was great at explaining everything to us and getting us a great rate! Highly recommend using them!
I got different answers between my loan officer and other people I spoke with in the office. I became confused and suspicious. The mortgage process was not explained thoroughly in the beginning and neither was the point system they use. I …
Brian Bissel was fantastic! This is the second Mortgage that we chose Brian for and it was just as simple and smooth the second time. Brian is very clear and upfront on what he needs and provides constant communication throughout the …
Brian Bissell’s team really gets the job done. I am a Real Estate Broker and it is good to experience what my clients go through. Emails were right on, as each step was completed and they met the closing date. Thanks Brian.
Every time we have worked with Brian and his team, the entire process has been professional and smooth. Even when hiccups did arise (such as having to cancel a contract), they were always there to advise and help. No question was ever unimportant and we never felt anything less than confident. Thanks again, Double B!!
Lance and team provided outstanding service from start to finish. They communicate in a clear manner and identify time sensitive items. I would certainly use Nova Loans again.
Lance Dickson and his team are the most efficient lenders we’ve ever used! Lance is very detailed, a wonderful communicator with incredible knowledge, and just a super nice person! Just an all around wonderful experience working with him!
Very bad experience. Would NOT recommend. Seemed inexperienced & poor customer service. Our agent was downright rude. Some of the managers offered apologies & tried to make things right, but that was at the end so our whole loan experience …
If you ever have a challenging predicament you’re in but need to get financed don’t hesitate to reach out to Joe Taydus. He will work hard and communicate every step of the way.
This was a very poor transaction. I never spoke to Brian or any member of his team throughout the entire process. I am not a buyer I am the buyer’s Realtor. This transaction should have sailed through but NOVA’S lack of knowledge regarding …
The difference between Brian Ford and other lenders, is his knowledge and communication! Absolutely top notch service. His team is the best! Melissa Darby rocks too!!! Thank you sooo much! New friends, new home. Happy happy!
This world is absolutely crazy these days. I needed a team that was patient and very helpful. And that is exactly what I got with Nova Home Loans. Would use them again in a heartbeat if the need arises. Can I get posted
We just recently purchased a home and it would not have been possible without the amazing Nova team. John was so easy to work with and he was quick to answer any questions we had. Their response time was quick and the online portal made …
Brian and his team are by far THE BEST loan team around! Brian listens to your needs and his team is always available to help. Phenomenal customer service! Would definitely use again in the future!!
We have used Nova Home Loans for three real estate transactions. We were kept informed every step of the way by phone and online. Our questions were answered fully and patiently. Highly recommend.
From the very beginning of my loan process these guys made me feel included and informed. Buying a house is a really big deal and they really helped me understand everything. Of course I had a million questions along the way but they always had the answers and in terms that I understood. Thank you!
Joe Taydus is one of the most empathetic people we have ever met, he knew exactly what we needed and gave us all the advice and help to achieve our goal. He is an extraordinary Financial person and a great asset for NOVA
Melissa is so helpful throughout the whole home buying process. She is very knowledgeable and has always gone the extra mile for me; which is why I’ve gone with her for my second purchase as well. I always recommend Melissa, she finds me …
Liza and Nova Home Loans are amazing. As a first-time home buyer they were always there to help answered all my questions and didn’t make me feel silly for any of the questions I asked. I highly recommend Liza, her team and Nova Home Loans!!!
We had a great experience working with Brian Prentice at Nova not once but three times! He really cared about us. Instead of just trying to write a loan quickly in a market with wildly fluctuating interest rates, he waited for an expected …
This is our second time working with Nova and Brian Ford. He is always there to help us and answer any questions. We trust that he has our back throughout the process. If you are looking to buy a home or refinance, he is your top choice.
The professionalism and customer service was above reproach. Their communication from the start to the end of the loan process was exceptional. The Nova Home Loans staff make you feel part of their family. I highly recommend Nova Home Loans to family, friends, and new customers, they will ensure your needs are met. Thank you
John and the Bayze team did an amazing job assisting me in getting my first home! He took the time to explain everything to me and listened to my needs to help pick the best option available to me! Incredibly professional and supportive!
Working with Heather and Nova was so very easy. The process went fast had no issues. I tried with another company and it became very difficult and they wanted more paperwork. Heathers team kept me informed and up to date and I didn’t have to email loads of paperwork. They did a great job!
I moved states and I was concerned that I would not be able to meet with our mortgage broker during the move. Jill was outstanding and communicating with us and was easy to contact making the transition smooth. Even our real estate agent was impressed and the good communication with Jill at Nova.
I had worked with Nova Home Loans before when I refinanced my first home 8 years ago. I had a great experience with them and decided to contact them again on our new home refinance. Matt was assigned our file and from day one was …
Margaret Taylor is an amazing loan officer. It is 100% because of her individual effort that my complicated loan funded. She came up with solutions, she worked my loan nights and weekend hours. She came up with ideas that worked, I don’t think any other loan officer could have gotten this deal done.
Eric Painter was a delight to work with while purchasing my home. I would highly recommend Nova Home Loans!
Chad is the man ! he will take such good care of you and answer all your questions. He worked with us so well to get us in our home. Thanks for all your hard work chad.
Fantastic crew who work with you person to person with all the professionalism in the world. We were frightened about the process but Ken Scully made sure we were taken care of like family.
Working with Matt at Nova was a great experience. Him and his team lead me through the process of my refinance with professionalism and quick responses to all my questions/needs. It went smoother than I anticipated and would highly recommend them!
Let me start by saying !!!THANK YOU!!! John, for everything!
You went above and beyond to help us with our first family home.💕 I am truly …
Celina Urias with Nova Home Loans is Great. She always had her clients needs at the Top of her mind and I would definitely work with her again.
Great communication! Our clients were well informed and had a smooth transaction buying their home!
The friendliness and support of the Nova Home Loan team was very much appreciated. If I had questions they answered them promptly and the process was much easier than we thought. So Thankful for this team.
Eric Painter at Nova Home Loans did an Wonderful job for my clients this week. I appreciate the constant updates, this makes for an enjoyable experience. I highly recommend him. Rosie C. Cox/Realtor
Purchasing a manufactured home comes with a lot of new experiences. One of those experiences is finding a financial lender that will, or can, accommodate manufactured home loans. Nova Home Loans is one of those financial institutions that …
Bonnie Herrera & NOVA Home loans are 1 of the best mortgage lenders to work with in the Denver metro area. They have always help made every client’s dream of home ownership come true that we’ve sent them. The one question you should ask yourself if you’re reading this review is, “Why have I not worked with Bonnie & Nova home loans?”
Nova is super easy to work with and they have awesome communication throughout the whole process. Karina Garcia was awesome; she answered phone calls and emails quickly with detailed information. Highly recommend!
I have no affiliation with this agency, but what I do know is that they’ll offer someone a job and cancel the program the day before they start. Mind you, they sent start times a day prior to the notification. What kind of employer hires …
Bonnie was exceptional, great personality, responsive and got the job done without a hitch! Thank you for your professionalism. It was great to work with you! Katrina Romero Jones, KW Realty
Rapid response to questions and always on top of the timeline. I had a 30-day escrow and Nova easily had everything lined up for closure. I had been working with one of the large national companies and they were terrible (Loan Depot). Nova …
I highly reccomend Margaret Taylor and her team at Nova Home Loans for their super great assistance on my recent home loan. Being a person who does not fit in the “typical” box has always made my endeavors harder to achieve but with her experience and knowledge it is my opinion she is DEFINITELY the bestest!
Before buying a house, most people told us that the mortgage part of the process was going to be painful no matter which lender we went with, and to just shop for the best rate. After going through the process with NOVA, I have to disagree. …
Laura Ponce @ NOVA Home Loans is GREAT! If you need a professional and experienced lender with attention to detail, she is it!!! She is honest and willing to help all of my Tucson and Phoenix clients purchasing cottages to mansions no …
Nova has got to be the single best lender in Tucson because of its resources. Absolutely the best.
Eric Painter, Mikayla Orlosky and team were amazing at every step of the process. The communication was exceptional, which was greatly appreciated as a first-time home buyer. I was able to put my full trust and confidence in the NOVA team and am now a happy homeowner!
I really enjoyed working with Celina Urias! She made this refinance process so easy and seamless. I sincerely appreciated her communication every step of the way. The check list emails and updates helped us stay involved in the process …
Working with Brian and his team was such a pleasant experience from the very beginning of our home-buying process. He and his team were so kind, helpful and prompt in everything they did. Brian was always a text or phone call away for …
Celina and her team were absolutely amazing. I was able to closed on my house within 2 months. Celina is very knowledgeable and and very pleasant to work with. Thank you for all your help.
Give Ben Witte a call if you need a new home loan, a refinance, or other financial services. He’s knowledgeable and really aims to help his customers lock in on the best possible. The process is painless and he moves quick to make it happen for you! Thanks Ben and Nova Home Loans!
Jill, Sandy and Sharon pulled off the smoothest & quickest closing I have ever had. Thank you ladies.
The Nova Homes team was a pleasure to work with. They were very patient and moved promptly with the entire closing process for my home loan. They are very efficient, communicative and very informative when it came to me asking questions. Thank you to everyone at Nova Homes Loans!
Just got my loan closed yesterday and had a great all-around experience with Nova. I worked with Traci and Carla, and they were both fantastic. I was very impressed with not only the speed they went in getting things done, but they were very thorough and careful at the same time. Nova is the best!
Jill Davis was great as my loan officer, guiding me through the process and looking out for my best interests
We couldn’t thank Monica enough! She explained every information to us and was always available when we had questions. Monica made it easy for us to purchase our new home. Very professional & down to earth! Thank you Monica!!!
Ken is absolutely amazing to work with. Buying a house while my daughter was having surgery was very stressful for my family and I and Ken saw that we needed extra help, hand holding and even emotional support. He really stepped in and …
We have worked with Bonnie Herrera through four transactions now ( two purchases and two refinances) and cannot recommend her enough! She is hard working, communicates in a clear timely manner and always acts on our family’s best behalf! …
Everyone in the team was on track to get us the house approved and sooner. It shows us that they communicated and worked as a team to get the job done which is great. Great job! Definitely recommended them for your housing loans. They are efficient, answered all my questions, and worked with our needs. Thank you!
Professional.. FRIENDLY..Knowledgeable..any questions anytime answered.. they do what it takes EVERY STEP OF THE WAY WITH YOU…ABSOLUTELY RECOMMEND TO ANYONE
Heather and her team was awesome to work with. Everyone was great at communicating with me and very professional.
Chad Jenkins & his team at Nova Home Loans are an excellent company we used when buying our place. They were always there with answers to our questions or with helpful information. I definitely would recommend them to anyone! Thank you Chad & team!
Jill and Sharon are very sweet and easy to speak with. They also have been great and very helpful during the whole process. Thank you once again. 🙂
Darren’s professional service and attention to detail were extraordinary. He was always reachable by cell and text with prompt responses. He is the best at all aspects of assisting the buyer through the enormity of the process of home finance.
Darren was wonderful to work with great sense of humor just a all around good experience would recommend him to everyone. Thank you so much Darren.
Joe Taydus is the man! I really appreciate the time and effort he gave us to help us with the loan. Would highly recommend Nova. No feelings of buyers remorse here!
Jill Davis and her team did a wonderful job assisting my client through a challenging process. The experience was great and would recommend NOVA to future clients who have lending needs.
Gloria Santa Maria Dees went above and beyond to ensure my client was taken care of. She was extremely knowledgable and helpful. I highly recommend her for your lending needs!
Jeff Jordan and team at Nova Home Loans were there with me for every step of the way. I even closed early and they were very informative about the process. Call them if you have any questions and need a home! I’ll need to refinance with them when the time comes too!
Using Nova Home loan was the best loan experience I’ve ever had and Chad was great. Kept me informed all through the process. Definitely recommend them for your loan needs.
Jill was very responsive, communicated so wonderfully throughout the transaction and got the job done quickly! I had the very best experience with her! Thank you for being a true professional!
Kohlten and Nova Home Loan team, my family and I are beyond thankful for all your help and hard work! Being a first time home buyer, we did not know or understand much of the process in buying a home but you were so informative and answered …
Great is not enough. My experience was EXCEPTIONAL. Jill and the entire team are hard workers and FULL of knowledge.
They personalized them self with my loan’s little issues and team got it done on time. AWESOME.
We heard of Bonnie and Nova through our friends. From the very first step all the way through closing, she was there. To say it was easy to go through the process would be a slight understatement, but Bonnie and team Nova made it as easy as …
Nova and Justin were the best! We were truly happy with our whole home buying process and could tell Justin worked hard to get us what we needed to feel at ease. We are very happy with the service provided and the home we now own!
Eric at Nova was a fantastic partner and colleague in assisting our buyer to attain his first home. As our market is shifting, Eric walked our buyer through the process, leaving the buyer with confidence that he could and did become a …
Eric Painter was awesome! Our previous loan officer left NOVA without telling us but when we found our home NOVA easily transferred us to Eric. They had saved all our info and Eric stepped up and got us our prequal letter that same day! …
Chad and his team handled everything involved with my transaction extremely quickly and professionally. They have great communication and Are very knowledgeable about many different types of Loan and Loan products.I will definitely contact Team Nova For all of my future needs. Thank you Chad!
Chad with Nova Home Loans was fantastic. I ended up switching lenders at the very last minute and he got everything done and taken care of very quickly! And made the process less stressful than it needed to be! Would highly recommend. Thank You!
Very knowledgeable, professional, and dedicated. Following through with all aspects and ensures not only that clients are informed but also the agents. Making the process very easy, I would like to thank Chad, and everyone involved for making my clients dreams come true.
Had to do a mortgage loan haven’t done one for 22 years I have to admit I need to have more patience with my own clients LOL Nova Home Loans made my experience over top the best. Not only were they able to handle the challenges of my …
I feel Joe is exceptional!! The brief survey on the Nova Home web site only went to “Great” but should be expanded. He Interviewed us over the phone on a Sunday afternoon, which took an hour. (The Sunday time was shocking to me) Two major …