Located in Northern VA just outside the beltway in Tysons Corner, we offer high quality a 3T MRI and a low dose CT imaging at affordable costs for all patients.
| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
8320 Old Courthouse Rd, Vienna, VA 22182
Prices too high for me to afford!
They’re kind and professional’s
Terrible service . The manager is nowhere to resolve a problem
The worst Reception staff .
Staff was EXTREMELY RUDE, who hires these people
They were kind and efficient
I have had great experiences with front staff and techs, on multiple unfortunate visits
Easy scheduling and bedside manner of technician was great.
Excellent service, Laurie is very helpful and friendly.
Great, professional staff. Very knowledgeable and comforting.
I guess I’m crazy for thinking a medical imaging facility would be able to help me get on the MRI table, but NOPE. What a joke… Turned me away because I can’t walk enough to get into the MRI room without assistance
Flexible hours; front desk staff and technician were very friendly; imaging was sufficient for my doctor to make a diagnosis.
Both Laurie and Martha were very friendly, helpful and efficient.
Terrible service. I wouldn’t go to them if I were dying. Most recently, I called them and spent 41min on hold until they answer — and they they hung up!! Second time I spend 1 hour 23min on hold before I gave up and decided I’ll never go there again.
AWFUL AWFUL AWFUL . been trying to find out what time my appointment is because it’s been rescheduled multiple times … left a message saying I’d be at work all day and could not answer and please leave a message with the time … they called, no voicemail
Wow, front desk staff (Mercedez) is very rude, disorganized, and unprofessional. I would not use this place except it was referred by my primary care provider.
Mithra is professional and kind. Made me feel very comfortable
The customer service is horrible!!!!I called one week prior to schedule an appointment for 8:45 am, and the staff called and confirmed my appointment two days prior and even mentioned that they get busy during morning hours,and he suggested …
I am giving one star to the guy who did the MRI service.
Other than that everything was awful.
The two girls at the front desk aren’t helpful at all….. …
Great service lady at front desk was very nice a polite I did have to wait a little longer for the lady to call me back but once I went back it was fast
Office folks really sucks-understand why they have all time availability while others do not. Was charged upfront $150 and was lied that it is co-pay-when called Insurance-United Healthcare they said THERE IS NO COPAY for the test. Crooks and fraudsters: I think quality of their work is up to their decency.
The receptionist came with an attitude. I waited for about 10-15 minutes until she told me my appointment wasn’t for today but for Friday. This is impossible as I had confirmed the day prior. I wasted my time, took off work, got here early and they weren’t able accommodate to me.
The man at the front desk hates his job, and my daughter even commented on his grumpy attitude. I wish we had interacted with the woman there; she was courteous to other clients. The xray tech was curt and dismissive toward me as the …
Went with a friend for imaging and staff was rude. Disrespectful towards patients. Complaining about patients out loud for everyone to listen. Not caring for the health of their patients. An older lady came in extremely scared so she came …
Have been here twice over the past 2 years. Both times the front desk staff have been very friendly and helpful. Both the radiologists that did my most recent CT scan and X-Ray were extremely professional. I certainly recommend coming to here for your imaging needs.
Figured I needed to give my two cents after seeing so many negative reviews. Actually, the experience was awesome (minus the loud MRI, but obviously it is what it is). Front desk was very lovely and personable. Tech was super friendly and explained everything, which helps put you at ease. Ask for an eye mask, it helps!
If you have an insurance plan that charges a facilities fee or treats hospitals as out-of-network, avoid Novant for fear of unanticipated charges. The low review is not for the facility, which I never visited, but the scheduling line. They …
The staff was friendly although I arrived at 6am like I was told and couldn’t get in when I called it went to voicemail. But I was called at 610 and they let me in. After doing the paperwork done which was pretty easy I was told I needed an …
The MRI was unbelievably and excruciatingly painful and not up to medical standards. I ended up with additional knee and ankle injuries and twice the level of pain. The technician cared solely about the quality of the images and not …
This is the absolute worst reception staff that I have ever dealt with. The receptionist lady just hung up on me for simply asking her a simple question of how can I get my results to the doctor in a different format. Not worth dealing with …
This is the first time I felt that Google should have given me option to give negative ratings. Very bad experience. I called them before two weeks for appointment and first question I asked is, do you accept my insurance they said, “yes, …
I love the front desk lady, she was so so busy and the phones were ringing off the hook, and she was being overwhelmed and still she was nice to me, and gave me attention and just multi tasked – then I came back to get my report weeks later …
Absolutely the most unprofessional receptionist I have ever encountered. Arrived 5 minutes before my time I was told to report. Receptionist didnt even ask me my name nor the time of my appointment. After waiting for over 35 minutes, I …
Horrible staff and office manager. Hostile and rude! If they really want to fight then be a man and touch someone. Don’t just insult people for no reason. These people should be out of business.
My doctor gave me a list of places I could go to to get an MRI done and this place was the closest. I live in Frederick so it’s still 1.5 hours one way in traffic. (Why I couldn’t go somewhere closer is beyond me, but my surgeon is supposed …
It is a total disappointment to be able to make an appointment they have 40 minutes waiting for you there is no assistance in Spanish and when I arrive at the clinic the white receptionist is disgusting she behaved despot and made a bad …
I haven’t had my appointment yet but I’m not impressed so far. My doctor sent an order over and their office called me separately to let me know it had been sent. I missed a call from someone at Novant who called to schedule and left a …
I’m seeing so many awful reviews for the front desk staff, and I just wanted to share my experience with them. I felt as though they were all incredibly lovely and courteous and were very professional and efficient with everything I …
Miserable staff and customer service. They only accept fax. My sons doctor is in Florida. I have pdf versions of the script, but this facility will only accept Fax. They need to call the doctors office have them fax and order and then call …
Great staff. Met Laurie and Ted-they couldn’t have been nicer. Highly recommend.
By looking reviews I was concerned to go here, but had very bad experience at other place so thought to try here. Most of the time it depends on person whom you interact in any place. My doctor referred me some other place and that place I …
The rudest front desk staff
Obnoxious, dismissive, plain rude- Rich the tech was fantastic and knowledgeable but my encounter with the front desk agent just ruined the whole experience – …
I don’t have insurance and it was fast and convenient I’m glad for finding a place like that they didn’t reject me like others places when you don’t have insurance I pay and I get the X-ray.
Staff was very rude and has no empathy towards patients. They talked poorly about patients out loud. They didn’t even say hi to me when I arrived. I went there with severe abdominal pain. Before I went, I called them, and the lady on the …
Scheduled an MRI, gave staff all information on the order including requesting doctor, imaging request, description, and code over a week in advance and was told I just needed to show. Confirmed the day before on the phone. When I arrived I …
Looking at all the reviews I was really concerned about this place. But, luckily everything went very good. Both the front desk staff and the technicians were very nice, kind and sympathetic (since the procedure is very traumatic for me). I …
I didnt have much interaction with the staff (which seems to be much of the complaints), but i had a wonderful experience with the MRI tech Janet. She was patient, polite, and disarming in a calming way. If i had been nervous, i wouldnt …
I was thrilled to be scheduled promptly and get a weekend appointment, 0700 on Sunday. That feeling ended when I arrived ahead of schedule for paperwork and was forced to sit in a waiting room with a television, sound on loud, with news, …
Ted and Laurie were great. Period.
Why four stars instead of five? …
I had a great experience here. Laurie was super welcoming and even walked me on from the parking lot. Everyone was so nice, Martha got me in and out in no time flat. Really great team!
Something wrong here with the people scheduling. Once I called to get an ultrasound. They told me I had the wrong code. But is WAS the right code so I had it done at their competitor. Then I needed a CT scan and they told me I had to drink …
The scheduling took weeks as the office didn’t know an authorization from insurance is required – I believe that’s normal. I had to call about 10 times to coordinate. The front desk receptionist was rude, provided minimal information and was bothered by every question. The MRI technician was nice.
Please listen to the reviews – I wish I did. Overall mean people and not organized, they have no confirmation system/text appointment reminders etc. To start, the schedulers were impatient and not very nice. Scheduling told me my …
I have never dealt with a more frustrating or convoluted scheduling and insurance acceptance process. With a stat imaging order we were still requiedd to book at least ten days out because we were using Blue Cross. Which was further delayed …