NW Pest Control

NW Pest Control

NW Pest Control offers the most effective pest control treatments. We specialize in residential & commercial pest control extermination. 877-893-6607 See more

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NW Pest Control Reviews ( 86 )

  1. Homeworks Energy Company was installing insulation in the attic of our Newton home, when the workers discovered four bees nests under the attic fan exchaust vents. Northwest Pesf Control arrived in only one hour and destroyed the nests. Our insulation workers resumed after lunch.

  2. Exceptional customer service when calling their office and speaking to Darlene. Field representatives are also incredibly thorough, puntual, patient, and impressively knowledgeable!

  3. When I called to schedule an appointment, they insisted I be there to let them in, so I found time where I could miss work. They showed up at the house, never called me or rang the doorbell, looked around outside and left. When I called …

  4. Scheduled an appointment for inspection / estimate to have work done on Friday 4 May at 9:36 am. Was given a window of 3-6 on Monday 7 May to be available for the appointment. Took off work early and rescheduled sports practice, only to …

  5. I’ve used this service before. I had a carpenter ant problem. NW Pest cleared that up immediately with one visit. They are excellent and I’d recommend them to anyone who needs pest control service.

  6. Hands down best service I’ve had. I’ve tried multiple solutions and none of them fixed the situation like NW Pest Control. They were very friendly on the phone and were very delicate while on the property. I would recommend this service.

  7. I called nw pest control for an estimate. They said they could have someone out for an estimate two days later but would need a 4 hour window. I thought that was a bit much of a time frame for an estimate but I accepted. I took the day …

  8. Technician was very knowledgeable and answered all my questions. He did a thorough job with both the termite inspection and the ant control. He explained some other issues that were going on and needed addressing.

  9. Asked them to come and spray for centipedes. Came once, the problem actually got worse. Emailed and waited for a response. They never responded. Really disappointed as they came highly recommended.

  10. Patrick (if I remember his name correctly) called 5 minutes before he came and arrived on time. He was polite and very knowledgeable and provided a lot of information about dealing with neighborhood rats and my bait boxes which he filled. I was very pleased.

  11. This company is very reliable. They will do a one time only job or you can set up a schedule of visits. They even removed a raccoon and her new babies from the crawl space above my garage.

  12. Patrick was fantastic, took down a hornet’s nest in a very tricky place in our large tree. He was friendly, professional and I learned a lot about hornets from him! I’d hire NW Pest again without hesitation.

  13. NW Pest Control is the best! I was having a big issue with mosquitos and ticks at my house. After signing up for their monthly maintenance plan, they came out that day and treated my yard. I saw results immediately. I went from not being …

  14. John and his son were amazing. John answered my crazy questions promptly all weekend and dealt with my panicking about a possibly mice/rat situation. We made a plan for an initial inspection and they came out first thing. They both …

  15. Hi, I signed up for pest control service. They came did absolutely nothing and I get a bill for $140. I called and they were rude and said I signed a contract and have to pay. Please avoid this business.

  16. I really like the service but because my landlord wouldn’t call the place to have them spray I was only able to get someone to come out and tell me what was in my apartmenr. That’s why they’re getting a three because they would not call the …

  17. One of the receptionists I unfortunately had to deal with was beyond rude and completely unwilling to help. When someone in a customer service position responds with: …

  18. I have nothing but good things to say about NW Pest Control. I have been using them for years and they always come and take care of any of my pest issues. I have also referred them to clients, friends and family and they are all pleased with their services as well.

  19. We initially brought them in to address ants and bats…then a nest of white faced hornets put me into the ER . I bought the 27 foot wasp spray but chickened out considering that if I screwed up I could die! I called NW Pest Control to gt a …

  20. We’ve been a costumer for several years now and are always happy with their work. We live near some water and have seen a noticeable decrease in bugs since using NW pest control. They have also helped with the occasional mouse.

  21. We have had them for several years now andhave take care of our huge ant problems, mice, and caterpillars. Great service very professional I also forgot to add Bees they came right out several times. One fee which I find reasonable for such great service.

  22. I scheduled an estimate for July 24. Even though it was weeks out from when I called, I was willing to wait based on the good reviews. They never showed up, and never even bothered to call to reschedule.

  23. We had an issue with carpenter ants. NW knew exactly how to approach the situation and were able to get rid of them completely, as well as making sure they won’t come back in the future with preventative measures. I will certainly be calling NW if I have any other issues in the future, and recommending them to others.

  24. Have been using this local family owned and operated company for years. 10/10 would recommend them to anyone and everyone. They have serviced both of my houses and have always been prompt, professional and informative. A company you want to hire.

  25. Our family has relied on NW several times for different pest control issues. They have always answered the call and taken care of the problem. From ants to squirrels, they do it all. There technicians were professional and very knowledgeable. My family and I highly recommend them.

  26. Extremely unprofessional walked into my home and got upset that I had a few glasses in the cabinet before pest treatment I told him I’d remove them which would take me seconds as I had just moved in. Pest tech began screaming at me in my …

  27. Pat from NW Pest Control has been amazing! He is extremely thorough and patient while ensuring he reviews every single issue and every single area within and outside the home related to pests. He takes the time to explain everything and …

  28. NW Pest has been very responsive and have successfully rid us of a terrible mouse problem that did not respond to typical traps. We are now rodent free. We decided to use the annual maintenance program and they have responded promptly and effectively every time we have called.

  29. Worst company I’ve ever seen…….waited 4 hrs for them …..had to call them to find out what’s up…receptionist hung up on me. Called back to talk to owner she wouldn’t take my call. Tech guy showed up and told me if I gave him …

  30. NW Pest has been our pest control vendor for 6 years. They are responsive, professional, and provide high level service at fair prices. I would recommend their services for your needs.

  31. I had a major mouse infestation. NW was referred to me by a friend, but they use them for annual bug spraying. I paid the fee and they put bait boxes round the outside of my house, my basement and in certain areas inside (under stove, …

  32. NW Pest Control has been servicing our home since before we owned it. Over the past year, my experience with them has been positive and I would recommend. Professional, punctual, reliable and seem to be effectively treating our home to prevent pests and rodents.

  33. After experiencing a pest problem a few years agoI called NW Pest Control. Satisfied I signed yearly contract and have been glad I did. Also, I have been fortunate to have the same gentleman come to my house most of the time,. Phil Is professional, friendly, and always on time. Very important!
    Thanks

  34. I have been a customer of NW Pest Control for many years. They responded promptly to a call for extra work that was needed and have been a great help to us. John is professional and conscientious, and NW always tries to schedule appointments at a time that is convenient to us.

  35. NW Pest control is very responsive and on-time. I also missed a scheduled meeting and they were very understanding and flexible with rescheduling. I’m glad our house is protected from termites and will be happy to work with them again in the future.

  36. I have been using NW Pest Control for regular pest control for the past year for my rental properties. They always show up when they are scheduled, are extremely friendly and respectful towards my tenants and are very knowledgeable. NW …

  37. I have called on the NW pest team several times in the last few years. The techs that come out are always on time, kind, and extremely knowledgeable. My first experience was with signs of termites. They were able to eliminate any further …

  38. These guys are lifesavers! John is extremely helpful. I was in a bit of a panic after closing on our home and finding random droppings. He came over the next morning and addressed the issue on the spot as well as provided feedback on …

  39. I contact NW pest control for mice problem during morning, and John responded to me very quickly and came over the same day afternoon. He showed up with his son Paul. They checked both exterior and interior, provided a detailed inspection …

  40. Tech sprayed my exterior windows , doors, and siding, plants etc with pesticide without telling me what he was doing. I had just washed my windows.
    I’ve used NW Pest for almost 4 years and no tech had ever done this before. This …

  41. Been working with Brad, John and NW Pest for over seven years. Easy to work with, straightforward, honest and fair with pricing. Has always addressed my problems when needed. I am in property management so there is always something going …

  42. The people at NW Pest Control are very responsive to customer needs. Three times a year scheduling is very convenient and effective in controlling pest activities. Matt, the technician, is very careful and meticulous in the application of pesticides. Overall the program is a good value.

  43. I have used NW Pest Control numerous times at my home and my rental properties. Brad and his crew are not only honest but very thorough. Three times now they discovered that my suspected issue was actually not an issue at all, or a much …

  44. We’ve used NW Pest Control for many years now and it it has always been top notch service. They are always kind and easy to work with. They have always recommended affordable solutions or recommendations for our pest needs with quick responses. Would highly recommend!

  45. One of your employees was driving like a maniac on the Mass Pike, can’t imagine the type of work they do if this is the behavior on a public road.

  46. We had a bat flying around our first floor 2 times in a week. We called NW Pest Control and they came right out and looked all around, quoted a price and came out shortly after we accepted. They put in 1 way doors so the bats could get …

  47. NW Pest Control has been great to work with!! Their techs are always kind, prompt & professional. They are thoughtful in their approach & great about giving options when available for safe pest removal & it puts us at ease knowing they …

  48. Brad who is Commercial Division Manager is the best. Answer all my emails fast and was honest about the work I would need or not. Price was very affordable and I didn’t have to wait long for them to come out. Patrick who did the work at the …

  49. Never answers emails. Send a different one each month for several months with no responses. They leave traps with unfilled out labels no date of insulation ect… Did not see them put any pesticide or traps for cockroaches, just some …

  50. More than once, technicians never showed up,
    and this is after receiving numerous confirmation
    calls from the company. I also had a negative experience with a manager who did …

  51. John was amazing! He was very knowledgeable, explained what he found and how he would take care of it in detail, was prompt and kind, could not have been any nicer. Price was very reasonable! He is an asset to the company and would not …

  52. NW Pest was recommended by my HOA. I was told they charged $65 per unit. After spraying, the technician also said the price was $65, which I paid. A week later I got a call from Andrew at their office telling me that there was a price …

  53. Phil , the technician is very thorough, kind and professional. He examined the mice box that other technician forgot to put the poison there earlier. I was always wondering why the mice box was put there for more than 3 months, but I still …

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Location

28 Edge Hill Rd, Waltham, MA 02451

NW Pest Control reviews