Founded in 1928, NW Priority Credit Union is a member-owned financial institution that serves more than 15,000 members. It offers personal and business banking services.
| Monday | 9AM to 5:30PM |
| Tuesday | 9AM to 5:30PM |
| Wednesday | 9AM to 5:30PM |
| Thursday | 9AM to 5:30PM |
| Friday | 9AM to 5:30PM |
| Saturday | Closed |
| Sunday | Closed |
12630 SE Division St, Portland, OR 97236
Always great
Good
Great customer service
Toxic Culture
Trash staff
It is my credit union of choice!
Great staff. Always go above and beyond.
Been a member for over 25 years
Always been treated right. Very helpful.
Rude, unhelpful staff who treat customer service like a huge imposition. Cannot wait to get my money out of this place.
I stopped to open an account I retired in 08 and needed a new account they asked me why I qualify to open an account and told me to have a seat I walked out never to return they should have asked if I was employed by po
Rude
I’ve been with this Credit Unions for 25 years recently I found out that my ex-husband received a check with my name on it and he tried to my signature and deposited into his account
It was completely deserted. But they did not provide services to me, who lives in their neighborhood.
I go here for all my banking needs. I recommend them highly. This credit union also has very honest, and kind staff.
I’ve been given 2 loans by them and they were honest and fair and I appreciate the help. Also very kind when I’m running behind and just arrive right as they are closing and they still were nice about helping me.
You’re better off opening a bank account apparently Credit Unions do nothing to protect you from fraud at least this one does not I was told I need to deal with it with the police and if you want the correct answer to your question you …
Huge thank you to Robert Brown. He helped me with my home mortgage. Very friendly and professional. Kept in continuous contact about updates and changes. Made the entire process quick and easy.
I have to agree with the other negative reviews. I joined a credit union to get away from big banks, and so I looked to this credit union as a solution to my problem. Unfortunately, NW Priority conducts their business much in the same way …
Currently all activities are done through the drive-thru. So around 3:00 to 5:30 the line begins to get long. However, if you plan correctly and go early in the day or after 1:00 to 3:00, you usually can get through the line with maybe one …
They treat employees horrible and our unprofessional in so many ways. Lawyers said it may not be 100% legal in what they do however it should never be a best practice or ok with how they ever treated us. If I was looking at a credit union I …
This credit union dosen’t have many locations, but the service here is so amazing that I couldn’t think of switching to any other provider. Even when I lived out of town for a year I still got excellent service over the phone. …
In March 2020 they stopped reporting on time payments to the credit bureaus without notifying members. Employees were clear that the information could be entered by hand and they are refusing too. Next the COO stated the credit union is not …
I came into a bind with college expenses and NW Priority Credit Union was able to get me a line of credit the same day. Quick, friendly, small town service is hard to come by in Portland. Over the last year I have seen the employees coming …
Amazing staff and an even better experience, even with the recent security upgrade and system problems they always go above and beyond to help in any way they can and make sure you leave happy. I have had my account with them for multiple …
Absolutely positively the worst experience ever! Julie at the division location told us that we couldn’t cash a check issued from their institution cause we weren’t members. We sold a car car to one of their members. They issued us a check, but wouldn’t cash the check. Offered ZERO alternative options!
Extremely rude staff! Julie told us that they do not cash check issued from their very own credit union for non members. Offered zero alternative options. I would stay away from this credit union. No wonder they have horrible reviews. Never step foot in there place of business ever again
First, I want to do the honor of mentioning that the past managers like Tina, Heidi, and Carrie, you guys will always be 5++ stars. You ladies were why I left the other banks to come to NWPCU!! Tina, we all miss you and your honest …
Whoever is managing this credit Union is doing a poor job! Staff poorly trained and rude. No interest in doing what’s best for the customer. Long wait lines, even when nobody’s there. Seems like they still do everything on a typewriter and have no interest in doing what’s best for their employees and customers. Bye-by e!
My debit card expired at the end of the year. When I called to find out why I hadn’t received a new card I was told the new cards are sent out the beginning of the last week. With the holidays I still haven’t received a new card. I’ve never heard of a Credit Union sending out debit cards so late.