Avoid this bank if you want to have access to your funds, between holds and turtle paced direct deposits youll be in the poor house before you get your paypheck
They removed money from our account unauthorized to pay their personal loan that was a couple days late. NOT authorized at all- just took our money and did not inform us.
Went here today to buy a CD. They wouldn’t accept my ID on my drivers license or my check book. Told me I had to go get some utility bills or they wouldn’t sell me a CD. They were very rude.
I have been trying to get my money from them for almost 2 months now. I’ve tried calling and have been transferred and hung up on. The worst customer service I have ever received.
Would have been nice to know it was going to be closed for Columbus day. Had to leave work early and drive tru traffic from Tacoma to make a payment and to my surprise it was closed. Website said nothing about bank observing the holiday.
Over 20 years I have been a member – I have never had bad service and any issues towards my accounts were always taken seriously and delt with promptly in a professional manner, thank you OBee Credit Union
This is the best Credit Union EVER. They have the nicest representatives anywhere. Very personable and helpful and just down right pleasant. THANK YOU SO MUCH for everything you do.
If you want rude service and to deal with racism then this is the credit union for you! I called the Branch Manager and she said she understands if I leave the bank and go elsewhere she also claimed she is Asian so she is a woman of color??? So being racist towards your customers is excepted.
There staff is second to none. Couldn’t even imagine how they could improve.I even look forward to going there. Thank you for so many years of excellent service.
I’ve been with them for years and I feel like they’re a really good bank but could be better.. This would be 5 stars if they had the option to make deposits after hours. There isn’t a single location near tacoma that I can deposit cash …
Do not ever loan with this company. They will lie to your face then turn around and throw you under the bus without so much as an apology. Saying you must have heard wrong, or “misunderstood” like you’re not intelligent enough to …
I been a member for years and never have had a bad experience at O Bee – anyone who says anything negative about the Bank came in with a negative mindset to start with because everyone is super friendly and helpful
Didn’t know there was a worse branch than tenino, they are very rude every time you walk in there they are different people working , very seldom do you see the same face twice and it doesn’t matter they’re all rude, I work for a …
Everyone is very friendly and helpful. Just opened up an account and aside from one annoying ACH thing i had to deal with that i was not told about, I’m always greeted and feel welcomed when i have to go in.
Be careful about relying on the information you receive from customer service at this business. My company had a time sensitive need to cash a payment from a vendor that banks with Obee. We had the choice to receive a cashiers check or …
We , my husband and I had a great experiance with the Lacy branch . Wendy worked diligently and thoroughly to help us consolidate a loan. She was very friendly and eager to help us. At the end of the day when everything was done we went to …
Very friendly reliable and knowledgeable service
The best ever!
Great bank
Great people friendly.
I LOVE MY O Bee Credit Union..
staff changes a lot and seem to be there for themselves
Friendly staff and a welcoming environment. I highly recommend OBee.
I miss making Coffee for Everyone at Lacy OBee Credit Union
Have been a member since 1993. Wouldn’t bank anywhere else.
Call center needs work! Hung up on me twice after holding for over 16 minutes each time!
Just don’t do it , always rude. Always a wait . The women here are just horrid and I say women because I have yet to see one man
Avoid this bank if you want to have access to your funds, between holds and turtle paced direct deposits youll be in the poor house before you get your paypheck
My brother actually has an account with them he likes it there
They sold my loan to a third party
They removed money from our account unauthorized to pay their personal loan that was a couple days late. NOT authorized at all- just took our money and did not inform us.
Went here today to buy a CD. They wouldn’t accept my ID on my drivers license or my check book. Told me I had to go get some utility bills or they wouldn’t sell me a CD. They were very rude.
I have been trying to get my money from them for almost 2 months now. I’ve tried calling and have been transferred and hung up on. The worst customer service I have ever received.
Would have been nice to know it was going to be closed for Columbus day. Had to leave work early and drive tru traffic from Tacoma to make a payment and to my surprise it was closed. Website said nothing about bank observing the holiday.
Over 20 years I have been a member – I have never had bad service and any issues towards my accounts were always taken seriously and delt with promptly in a professional manner, thank you OBee Credit Union
While it was a rocky start, the team responded to my issues and the teller was friendly and helpful.
This is the best Credit Union EVER. They have the nicest representatives anywhere. Very personable and helpful and just down right pleasant. THANK YOU SO MUCH for everything you do.
If you want rude service and to deal with racism then this is the credit union for you! I called the Branch Manager and she said she understands if I leave the bank and go elsewhere she also claimed she is Asian so she is a woman of color??? So being racist towards your customers is excepted.
There staff is second to none. Couldn’t even imagine how they could improve.I even look forward to going there. Thank you for so many years of excellent service.
I’ve been with them for years and I feel like they’re a really good bank but could be better.. This would be 5 stars if they had the option to make deposits after hours. There isn’t a single location near tacoma that I can deposit cash …
The quintessential credit union experience. OBEE puts the members first and addresses their needs. Kind and helpful staff.
My father recently passed away and we had to close his account.
The staff was very helpful and informative. …
Do not ever loan with this company. They will lie to your face then turn around and throw you under the bus without so much as an apology. Saying you must have heard wrong, or “misunderstood” like you’re not intelligent enough to …
I been a member for years and never have had a bad experience at O Bee – anyone who says anything negative about the Bank came in with a negative mindset to start with because everyone is super friendly and helpful
Didn’t know there was a worse branch than tenino, they are very rude every time you walk in there they are different people working , very seldom do you see the same face twice and it doesn’t matter they’re all rude, I work for a …
Everyone is very friendly and helpful. Just opened up an account and aside from one annoying ACH thing i had to deal with that i was not told about, I’m always greeted and feel welcomed when i have to go in.
Be careful about relying on the information you receive from customer service at this business. My company had a time sensitive need to cash a payment from a vendor that banks with Obee. We had the choice to receive a cashiers check or …
We , my husband and I had a great experiance with the Lacy branch . Wendy worked diligently and thoroughly to help us consolidate a loan. She was very friendly and eager to help us. At the end of the day when everything was done we went to …