Oak Hill Garbage Disposal is a leading provider of waste solutions in WV. We do collection and disposal, recycling, and container rentals. See more
Read More| Friday | 7:30AM to 3:30PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 7:30AM to 3:30PM |
| Tuesday | 7:30AM to 3:30PM |
| Wednesday | 7:30AM to 3:30PM |
| Thursday | 7:30AM to 3:30PM |
1479 Stanaford Rd, Beckley, WV 25801
Awful to deal with.
Great service
Always friendly
Oak hill? No…. way out of the way.
Trash!!
what an awesome place to do business they are great!!!
Great service and friendly staff! Highly satisfied and recommend
Rude as crap! These people talk to you like you are worthless cant stand them.
Came back to get my trash when someone didn’t make it to the curb. I thank you so so so much.
Friendly knowledgeable and very clean (for a sanitation company)
This place is trash. They kinda, sometimes pick up your trash when they feel like it.
They pick up almost anything but they have no option to pay online or use debit card.
Completely useless. Won’t pick up my trash but also won’t issue me a refund.
What is the point of having trash pick up if they don’t pick up all your trash you pay for right
Worse trash company ever !! people in the office are rude!! driver has not picked up my trash in 2 weeks
Since moving back to Oak Hill 15 years ago, I have found the good folks at Oak Hill Garbage Disposal to be kind and considerate–ALWAYS.
Terrible customer service in the office and terrible trash service they skip my trash every other week and when I call to tell them all the say is oh wr will get it next week. Pathetic
always have no problem with the pickup just the billing they only take checks or money orders just a little aggravating
We have used these guys for 20 years. Very prompt and we have never had an issue!!
Everyone here is very helpful and extremely nice.
GREAT SERVICE man I look at most these peoples comments, and I GURANTEE they just DIDNT get there way!! this company has always been good to me and my Wife.
I recommend this service!
Always friendly & prompt when going in to pay bill. Can depend on truck picking trash up every Thursday @ same time.
Literally had one of their employees insult me on my own property. Every employee that works there needs bagged and set out on the curb.
Set out trash for sprkng clean, easily 10+ bags and one couch, driver claims he didnt see, and the CS woman was very confrontational and unhelpful, i am immediately switching trash carriers, wish i could give a lower score
This is the only bill I have to write out and mail in. If I had another choice for service I would definitely go with it … Just for that inconvenience alone. Then again…that is probably why they don’t worry about customer needs…they have the monopoly on trash service in many areas.
They don’t pick up the trash I pay my bill but they don’t do their job I’m so close to hire an attorney
About every time you go in to pay your bill they huff and puff and blow because they have to get up out of their seat, if they don’t like their job why are they there. The lady today literally rolled her eyes and blew because people were …
Fixed my trash bin lid two times due to tin being used. But the tin was folded over where you wouldn’t get cut . I also had to make the lid lighter because they said it was too heavy it was a 5×5 bin made out of 2x4s . Their pose to wear …
The office hours are very inconvenient. They don’t have any alternative way to pay unless you mail a check, you cannot pay online or over the phone. The website link goes to a Chinese site. They are the only service i can get in my area or I would have left a long time ago.
Their hours are the worst, their customer service is practically non-existent, their billing system is from that of the stone age and they are my only option in Fayetteville?!? The guys doing the work seem to be fine, picky, but fine. It’s their management that needs a dire upgrade.
Very good service; However, paying the bills was very inconvient. Not because of price, but because you had to either mail a check, go to a gas station, drive to oakhill or call in. Their billing could use an update. It is the only bill I …
I have no problem with the service however I cannot make it in to pay my bill with the insane hours they have and therefore my service is suspended constantly. I do not have checks, I use a debit card and cash. Seriously update to support people who work and have things to do between 7 and 3!
I have so many problems, the guy who picks it up is lazy, he will find any excuse not to pick it up. And he complains about weeds, and about how much it weights. I have a bad back if I can pick it up with no problem, him being a man …
I wish I could give negative stars! First they skip my residence and when I call to inquiry as to why no response. Was told that they would ask the supervisor to pick up my trash the following day. She told me not to move my trash due to if …
They are the only company that picks up trash in our area and they take advantage of the customers they have a woman who works there by the name of Kristi who treats customers bad and the company doesn’t do anything about it. If someone …
This place is the worst with trash pickup and conflict resolution. My trash was located within 5 ft of usual pickup area and only b/c I had more than I usually do this go around enabling it to fit without being in the street. I call them to …
One time they stole my kids bike another time I didn’t have time to pay for a little over a month service was cut off so back dated payment so they would pick up 24 bags they came and picked up 8 bags. So I assume it was a mistake call in …
We have been their customer for years and have had the same amount of trash every week. All of a sudden they trash man says the trash is too heavy and the dumb secretary says lighten the load and they will get it next week. Well I’m not …
worse garbage company ever!! Paid our bill on time and for the last month they come to our house but do not pick up our trash but once since January 2021!!! When I call them to see what the issue is they tell me the same thing everytime.
It’s insane that with all the technology we have, they still can’t take a payment over the phone. I understand it’s not the employees fault, but who ever IS in charge of this, they need to catch up. If I am late and need to pay my bill, I …
Beware of their shady business practices. I cancelled service in May. Received an “overdue” bill in December. They said since I didn’t keep a confirmation number for 7 months nothing they could do. And since I sent a payment in June they restarted my account. So I paid what I owed and you restarted the account? Beware!!!
If you have an alternate trash service please go with them. There service is horrible. Especially if you live in a rural area, I do not recommend them. They never have a set time. I have sent 3 weeks and they are either to early or to late. …
I have never had any issues with this company.
They pick up my trash every week regardless of how many or what I got out. I wouldn’t use any other company. The hours they are open and can’t pay with a debit/credit card is inconvenient but I’m sure that’s how the monthly rate is so low.
DO NOT USE THIS COMPANY. CALL A&W SANITATION INSTEAD! This was my cousins experience with the nasty and horrible company:
I’m going to share my experience today and I hope that my friends will share …
I started service on Monday, paid in person, was told they would mail a payment book. Followed the directions had trash all ready for pick up, well low and behold they go right past. I hollar hey I started service, the driver was beyond …
I’ll literally despise this garbage place! And I don’t mean that because of that workers that actually come to pick up the trash I mean it because of the secretaries that set behind the glass window and constantly explain things wrong and …
Paid for a month service and haven’t received it. I call and all I get is sorry and empty promises to pick it up and refuse to refund, give credit for a month or provide services that was paid for. If you can avoid this company at all cost, …
I am giving them one star because it is nice to be able to have garbage service and one star because the drivers do a good job. HOWEVER, the folks that work in the office are very rude, the inability to pay conveniently because they refuse …
The trash was always picked up on time and in a cleanly manner. But when there was a missed payment and we paid all the way up through December after finding out we missed a payment but they still have not started picking our garbage up …
I have never been talked to like that from somewhere I pay service at in my life. Oak hill garage keeps not picking up our trash. I pay my bill 6 months at a time so that’s not the issue. When I first moved up here I called them to make …
I don’t believe any of these negative reviews about Oak Hill Garbage. I’ve been with them for years and service has always been on time every week! Someone was also complaining about the bill-pay location being inconvenient, but this makes …
I called to cancel my service in November and I still get bills. Kristy is so rude. My renters moved out in November so why would i keep service there??? They were saying they been picking up trash there. Liars!!!! They need sued. Very dishonest!!!
I have gotten two roll off containers from this company. Both times they were prompt on delivery as well as pick up. Being a retired truck driver I am very aware that the driver is the main representative of the company. I commend Don …
They didn’t take my trash and refused to credit a week, stated that the driver said there was no trash outside even though it’s spring clean up in beckley city limits and it had to be set out on the curb on the 19th at 7am, it’s the 21st. I …
Very inconvenient location to pay my bill.. hours are inconvenient because we work all week so now we have 2 weeks worth of trash sitting outside. I have Thursday off this week and I’m going clear to beckley to pay it but thats the day that …
Oak hill garbage is a joke! They try to make you pay for a month you don’t have service before they resume pick up! They rip people off and it’s uncalled for! Let’s not mention how rude the receptionist is and asking questions that …
Several times over last year, Oak Hill Garbage Disposal missed taking my weekly garbage. I always set my items out in a polite way to make the job easiest for them, but they’d randomly miss it. Six months ago, I called to cancel my service …
Place is a joke! Didn’t have em for longer then 3 months. Blamed me of sharing my trash with neighbors and then I was told I can’t use a certain trash bag? Why ain’t that put on paper, also didn’t get my trash picked up for 3 weeks called …
Drivers are good people. Nice and professional. Only downfall is in the winter months. They’ll leave your trash for 3-6 wks sometimes. Say they cannot access. It would be very grateful to get a month credited to your account. Thanks
Terrible customer service! They claim they mailed coupon booklet to us. We never received. Had no idea when bill was due. Checked with our post office and they said never received it.so we called them to ask. They said we missed payment and …
Had this company for less then two months and nothing but issues. Several times the garbage has not been picked up or partial taken. When you call you get nowhere or drivers lie. Terrible service.
Signed up for their service, had the trash by the road this morning and watched the truck stop by my trash cans, then keep going without getting out. Called them and they told me the cans weren’t out in time. I said I put them out last …
Was coming to work this morning and their driver was tailgating me through Sophia. I couldn’t see there headlights they was so close. If they didn’t stop by the store they wouldn’t have been late to wherever they was going. They was in a pickup with a compact box on the back. I’ll wreck them next time.
They didn’t pick my trash up Wednesday like they were supposed to I called them they said they would send someone out Thursday and of course they did not even when I made a special trip a hour away to pay them their money on Tuesday because they only take cash at their location..A VERY UNSATISFIED CUSTOMER