Oak Street Health is a network of primary care centers for adults on Medicare. Services include but are not limited to Allergies, Common cold, Skin … See more
Terrible service. I asked for my W2s since I was an employee there and the person who answered was not able to assist me nor was he able to find out where I can get W2s.
Unfortunately I had just the worst experience in my life I am not going to be able to return to the Archer office it’s receptionist and appointment makers have treated me as if I was nothing but a pest due to my tardyness ajusting to travel …
I was looking forward to coming to this clinic until they decided to reschedule my appointment and since I suffer from PTSD and Anxiety I totally forgot I had my grandchildren so I had to reschedule again but this time with a Nurse …
TERRIBLE SERVICE PROVIDED. YOUR JUST ANOTHER INSURANCE BILLING OPPORTUNITY. SMH WISH I COULD GIVE NO STARS.. THATS WHAT IS DESERVED UNFORTUNATELY. I WAS A FOOL TO BELIEVE AND NOW I KNOW!
Oak Street Health Clinic 3046 W. 127th St. Blue Island, IL mistreatment of African American Seniors. I have never seen Dr. Peterman, I only been seen for the last two weeks by Mira Desai who been taking my blood pressure incorrectly and got …
Terrible service …i have been a patient for one year…have never been seen by a doctor…poor communication skills…they drop the ball constantly..pre covid and in the present..they lie regarding their completion of paperwork regarx ing …
The Avalon location on E 95 th Street should close until they find an administrative staff that’s professional with experience. They do not follow through or complete anything. I like Dr. Morrison and if she goes to a different location I …
DO NOT AND I REPEAT DO NOT ALLOW OR TRUST YOUR LOVES ONES HEALTH IN THESE PEOPLE HANDS!!!!!! FIRST OF ALL ALLOW ME TO START WITH THE LACK OF COMMUNICATION….FOR ABOUT A YEAR STRAIGHT THESE PPL WOULD BE SITTING AT THE DESK AND WOULD NOT …
Some of the medical staff is very unorganized. Slow about responding to patients, send in prescriptions with missing information, and missing information when requesting or writing referrals for patient tests. This establishment needs to be evaluated or reviewed and issues solved/ resolved.
I thought I was dealing with professional staff was told that Dr. Morrison was going to call my Mom and get all her information, but nobody called or even cared enough to call and tell me that I needed to fill out paperwork for my Mom so they canceled the phone appointment. UNPROFESSIONAL!
People are nice but not good, father at his appointment was told his ultrasound of his abdomen didnt look good so sent him home, was told to wait at his home until the ct he needed was approved. I called asked for the order of the ct said …
I was an patient of the Indy clinic. I now have decided to leave becus they want let me see Dr Steele wit out seeing Dr Bustamnte.
I don’t want to be his patient know longer becus he’s an liar. …
I contact Corporate headquarters on Wednesday, July 26, 2017 @ 1:00 p.m., a Roberto answer the telephone, i explained to him why i was calling to complain about treatment i receive from Blue Island location. He connected me to a Stephney …
I’ve been wanting to write a review for OakStreetHealth for awhile. We go to the clinic in Portage Park 4848 Irving pk.
As soon as we walked in we were treated like royalty! The staff is Amazing and …
Recently, it has been exhaustive trying to get my elder father’s care plan to work for him. The issue I am referring to surrounds one of your Nurse Practioners. My father and I had to wait 4 weeks and it was finally this week (1/27) that a …
my 11th Request from Oak Street Health In Indiana Speedway area and have yet to received any signed forms back in the last two months. So today I contacted corporate hoping that can help
It’s a Great place home to me every one is supportive and most of all everything you need is in one place MD, therapist,foot doctor, blood tests and more.
Incredibly unorganized, I recently had a blood test for my cholesterol and it’s been 10 days already with no results…..you can’t talk to your Doctor or even your nurse….there is no normal communication between medical staff and …
Finally there’s a medical facility and outstanding staff that actually listen to what you have say. I am extremely grateful for the outstanding care I receive there.
Chaotic and confused communications. I called to make an appointment. I was told that my insurance was not accepted. Ten minutes later, I received a call from the worker who apologized and said that my insurance IS accepted. We …
You can never speak with anyone in administration at the 95th Stony Island office. They are too busy to address an issue unless you hound them. I only go there because of the unique professional care from Dr. Morrison. This past week they …
It’s been a good while since I have been seen by a real Doctor. The last place I went to was not very effective. So far I have enjoyed my last few visits here
My visit today was very good from the front desk to your diabetic doctor plus my primary doctor even a technician that took my blood one shot no pain love what’s flowing through very good 👍 …
I am still experiencing intermittent pain 4-8 pain level. Dr referral to get x-rays and over a 2week period still no results. Twice staff lied and said they was sending for results.Bad bad bad . I had to go pick up results from x-ray lab …
My dr talks to me about everything and whatever questions I have he answers.customer service is not that great.it takes 3 or 4 weeks to get a referral.and no ever return your phone calls.no matter what time you call..I am only totally satisfied with my Dr..
Is anyone at the Corporate Office really looking at these reviews? The activities at the Oak Park location have become few to none. I introduced my Mom to Oak Street Health a couple of years ago and she fell in love with it. There was a …
Called the answering service they they said they would talk to the dr and call me back about prescription they said if you don’t hear back call us back in 2 hours never called called them back this went on for 3 days in the mean time I’m …
Everyone is so nice and knowledgable my nurse practitioner Gulshad Bagum was wonderful she stayed with me until we went over everything I am very blessed to find this clinic I have been telling everyone what a great clinic I go too.
I am not a patient, never have been and now never will be. My insurance tried to switch me without permission and without having heard of Oak Street. I immediately fixed that, but have been being harassed by constant phone calls and mail …
If I could give ZERO stars I would. My mother is a new patient and the lack of concern for life threatneing issues is appalling. They seem to be more concerned about trimming toenails and than regulating dangerously high blood pressure. I …
ZERO!!!! I got sicker waiting and trying to make a first time appointment!!! The office on Chicago Ave is the worst, Receptionist ( Anthony) is nasty and Rude And the manager (Jessica) is just as Bad!! they give me an appointment for a …
I am very satisfied with Oak St Health. Staff is courteous, professional, knowledgable and helpful. I am more than satusfued with my privider Katherine Obara. I have reccomended several fruends and family to Oak St Health
I read so many one stars. I am so sorry you are experiencing this. It might be the location. I am enrolled with 43rd & State Street. This location for me is awesome. …
At this point…I’m astounded as a retired/disabled RN how patients (me), have unbelievable lack of concern for the patient. This is the worst care I have received. My phone appointment was ignored last week. Now finally have another phone …
Dr Erlikh has a great bedside manner, he is a great listener, very patient, understanding, explains everything clearly, answers all my questions and follows up with any referrals that l May need.
This is by far the most unorganized Medical Center. My senior citizen parents go to his center. I am trying to move them. I like the concept of the health center however it is not as run smoothly. My biggest frustrations are referrals. The …
I have consistently been unable to contact the office since before Covid-19. When I did get through and leave a message, I would never receive a call back. Most times I would get a recording and not get through to leave a message. The …
I had a complete and short visit. I had a check up, a question and answer dialogue and I was asked about prescriptions need. We went over test results and made appointments for future trests needed. I wanted a short visit due to health concerns. All was covered and went very well.
I had a very pleasant experience. Everything went well and I was really impressed with the facility! I really appreciate the fact that you are taking quality care of the elderly people that are on Medicare ❤️
Everyone there are very pleasant, especially the phone staff.
I had a long wait to get an appointment to follow up on an ER visit, but I never have to wait long at the clinic.
Doc Rodriguez took the time to explain my results & things I can do to stay healthy. I have never felt so comfortable & trusting of a doctor before as I am now. I love my Doctor.
I don’t think Oak Street Health follows their mission very well. They claim great healthcare but yet my sister does not get that. Every time you call the office it’s directed to a customer service department and they claim they will …
Would not recommend.
You obviously didn’t read the detailed feedback I submitted after my Jan 6, 2022 appointment. I’ve changed PCP and will not return to your practice. What you are delivering is not quality care.
My overall experience on this day was a positive one; I was called in very soon and Luma Beydoun, the nurse practitioner, listened carefully to what I had to say about my dilemma with a temporary hearing loss. She immediately called in two …
I am a Diabetic and do not Drive anymore. I am a Patient of Doctor Fredi And Along with My other Heart Medications I have Lowered My Blood Sugar From 8.? It is Down to 6.7. I give Myself Insulin Shots of Basaglar &Trulicity & Metformin & the Doctor & the Staff is very Good & they Pick Me up & return Me Home. So Far So Good
The services at Oak Street Health have been satisfactory but my wife and I lament the fact that we have never been seen by a physician. The Nurse Practioners have been more than efficient but we have always considered their exams as …
I can say thst at first I taught that tjey would be a good fit for me. I had a knee replacement on both knees, and the right knee is doing a lot better then the left one. I have been in a lot of pain since I had surgery. The doctor gave me …
It’s a mutual issue, they are a bit like – keeping at arms length as far as not being 100% concerned about your health issues.
And me I need to make sure I can get an afternoon appointment only. I missed …
I don’t know how I feel about the Oak Street Health system… I don’t feel my provider at OSH keeps me informed about my health & test results. I’ve had scans & radiology films done, but I haven’t heard from the medical provider for awhile now. Also, do you have MD on staff?
Had to wait for doctor for 45 minutes the first time an d 25 minutes the second time…
Made appointments for testing with doctors that we don’t like and had never gone …
Upon my first appointment, I walked in and they took my info. I was called back promptly to go over history ( verbally) No filling out a book of my history. Friendly and efficiency. Truly the easiest transition I have experienced 8n my life.
Extraordinary! Totally professional in a relaxed, comfortable manner. The smiling staff made me feel immediately WELCOME and I felt like I had finally found the RIGHT PLACE FOR ME! They are even courteous, pleasing and KIND to send a …
I totally recommend them over and over!! Love how they know I go weekly to get Covid test for work, in and out in less than an hour!!! Great Job gals and guys!!!
Oak St. Health is worthless. I have been trying to get records for over a month (Oct 3). Totally unsuccessful. I am going to find a new doctor. Do not join OSH.
If you’re a medical assistant, I suggest you look elsewhere. This company will try to entice you with bonuses and incentives only to trap you in working there for 2 years or you have to pay it back lol. Training is so very poor and …
Staff very friendly, but handling appointments and paperwork not so much. appointments times changed from one person to another on computers, had to double check several times. Once they have your medical records hard time having records …
I have no experience
All the best
Cordial and professional
nice service
N/a
Oak Street Health, treats you far from family.
Good
Quick, courteous and efficient
Great customer service
The staff is very helpful
Everyone is so nice.
They are very helpful.
ti was fine and helped me
I cant even get through to their corporate offices!
Good seem like good people
I was treated with love and respect.
It was a television and everything was great.
Appointment on time and MD ask the right questions
Have not been to oak street sense January
Yes I would tell others about oak street
Good and pleasant positive vibes and good people
Oak street health promised to help me.. They did nothing but make me worse. I will be filing with the Medical board.
160 w.lake st. apt223 very good
Dr. Levine is well-prepared and caring
All of the service I received was very good.
I was satisfied with my last visit as always
THIS WAS THE WORSE CHOICE I MADE CHOOSING OAK STREET HEALTH THEY THINK BECAUSE WE ARE OF SENOIR WE ARE CLUELESS
Courteous service, prompt pickup and return. Caring professional service
Very professional staff they take very good care of me
Terrible service. I asked for my W2s since I was an employee there and the person who answered was not able to assist me nor was he able to find out where I can get W2s.
Poor Service, they act more like a Insurance Agency than anything, constantly harassing my parents in switching insurances. I do not recommend.
Loved the friendly greeting as I walked in. Comfortable waiting area
It was actually done by phone with Ms. Chizhik. It went well and all’s well.
I am 69.the best experience I have had had hands down
Unfortunately I had just the worst experience in my life I am not going to be able to return to the Archer office it’s receptionist and appointment makers have treated me as if I was nothing but a pest due to my tardyness ajusting to travel …
Everyone is very pleasant and friendly. I’m very happy to be with Oak Street Health.
There’s nothing much to tell every time I go to oak Street health I feel worse coming out than I did going in
Office in Elgin is very nice and well staffed. Like my new doctor.
Dr. Rellosa listens, responds clearly to all questions, and is very supportive. Would recommend.
The staff is always very helpful, understanding and knowledgeable. They are very pleasant.
My visit at Oak Street was great! Everyone is friendly and knowledgeable, and willing to assist you..
They have one fax number at the location which is crazy. You can’t even get test results that are sent from specilist in a orderly manner.
I took my father but they don’t have anyway to monitor him from home.
The new thing in health care is remote patient Monitoring.
I was looking forward to coming to this clinic until they decided to reschedule my appointment and since I suffer from PTSD and Anxiety I totally forgot I had my grandchildren so I had to reschedule again but this time with a Nurse …
Good as you walk in but there’s a waiting period I just like to be seen by my pcp.
Please help me,
I have MS, and am subject to having anxiety. I am a client of Oak Street on Irving Pk. …
It is a great place very clean with coffee and snacks Not a long wait to see my Dr
had my yearly mamogram on the mobile van. Quick and easy, no excuses have yours today!!!
I really like my behavior Care personal,she is very caring, and easy to talk to.
TERRIBLE SERVICE PROVIDED. YOUR JUST ANOTHER INSURANCE BILLING OPPORTUNITY. SMH WISH I COULD GIVE NO STARS.. THATS WHAT IS DESERVED UNFORTUNATELY. I WAS A FOOL TO BELIEVE AND NOW I KNOW!
My doctor talks time like a friend I can rely on and I have recommend my friends to the doctors at Oak Street Health.
Oak Street Health Clinic 3046 W. 127th St. Blue Island, IL mistreatment of African American Seniors. I have never seen Dr. Peterman, I only been seen for the last two weeks by Mira Desai who been taking my blood pressure incorrectly and got …
Everything was excellent waiting on in a timely manner staff was so outstanding help me take care of my issues real quick
The people at Oak Street bent things to make room for my schedule. They also worked to trust me and help with my treatment successfully.
As new patients, we are satisfied with the attention and care we have received. The specializing in senior care is a plus.
Everyone was professional and friendly. I have a great doctor! I definitely will tell everyone!
It was a positive experience because they told me how they do everything and I want to be one of their patients.
Terrible service …i have been a patient for one year…have never been seen by a doctor…poor communication skills…they drop the ball constantly..pre covid and in the present..they lie regarding their completion of paperwork regarx ing …
The Avalon location on E 95 th Street should close until they find an administrative staff that’s professional with experience. They do not follow through or complete anything. I like Dr. Morrison and if she goes to a different location I …
DO NOT AND I REPEAT DO NOT ALLOW OR TRUST YOUR LOVES ONES HEALTH IN THESE PEOPLE HANDS!!!!!! FIRST OF ALL ALLOW ME TO START WITH THE LACK OF COMMUNICATION….FOR ABOUT A YEAR STRAIGHT THESE PPL WOULD BE SITTING AT THE DESK AND WOULD NOT …
Some of the medical staff is very unorganized. Slow about responding to patients, send in prescriptions with missing information, and missing information when requesting or writing referrals for patient tests. This establishment needs to be evaluated or reviewed and issues solved/ resolved.
At Oak Street Health, you are greeted warmly. My doctor listens to my concerns, and we both decide on the best treatment.
My experience at Oak Street Health is consistently good. The staff is courteous and helpful. I would definitely recommend them.
I thought I was dealing with professional staff was told that Dr. Morrison was going to call my Mom and get all her information, but nobody called or even cared enough to call and tell me that I needed to fill out paperwork for my Mom so they canceled the phone appointment. UNPROFESSIONAL!
People are nice but not good, father at his appointment was told his ultrasound of his abdomen didnt look good so sent him home, was told to wait at his home until the ct he needed was approved. I called asked for the order of the ct said …
I like that I was greeted with friendly faces and smiles. They are also taking care of their patients and wants the best for them
Poor service. Staff changes every time we go there.
Very disorganized. I would not recommend. We’re looking for another doctor.
It was a real pleasant experience. The receptionist was cordial, the paperwork process was smooth and the waiting was very limited.
I had good reports and everybody was so nice that’s every time I go. My transportation Drive is wonderful.
I was an patient of the Indy clinic. I now have decided to leave becus they want let me see Dr Steele wit out seeing Dr Bustamnte.
I don’t want to be his patient know longer becus he’s an liar. …
I contact Corporate headquarters on Wednesday, July 26, 2017 @ 1:00 p.m., a Roberto answer the telephone, i explained to him why i was calling to complain about treatment i receive from Blue Island location. He connected me to a Stephney …
I’ve been wanting to write a review for OakStreetHealth for awhile. We go to the clinic in Portage Park 4848 Irving pk.
As soon as we walked in we were treated like royalty! The staff is Amazing and …
Recently, it has been exhaustive trying to get my elder father’s care plan to work for him. The issue I am referring to surrounds one of your Nurse Practioners. My father and I had to wait 4 weeks and it was finally this week (1/27) that a …
my 11th Request from Oak Street Health In Indiana Speedway area and have yet to received any signed forms back in the last two months. So today I contacted corporate hoping that can help
It’s a Great place home to me every one is supportive and most of all everything you need is in one place MD, therapist,foot doctor, blood tests and more.
Incredibly unorganized, I recently had a blood test for my cholesterol and it’s been 10 days already with no results…..you can’t talk to your Doctor or even your nurse….there is no normal communication between medical staff and …
Finally there’s a medical facility and outstanding staff that actually listen to what you have say. I am extremely grateful for the outstanding care I receive there.
Chaotic and confused communications. I called to make an appointment. I was told that my insurance was not accepted. Ten minutes later, I received a call from the worker who apologized and said that my insurance IS accepted. We …
You can never speak with anyone in administration at the 95th Stony Island office. They are too busy to address an issue unless you hound them. I only go there because of the unique professional care from Dr. Morrison. This past week they …
My doctor, was very patient with me. She listen to what I had to say. She was very informative in explaining my health to me. Very caring.
It’s been a good while since I have been seen by a real Doctor. The last place I went to was not very effective. So far I have enjoyed my last few visits here
My visit today was very good from the front desk to your diabetic doctor plus my primary doctor even a technician that took my blood one shot no pain love what’s flowing through very good 👍 …
I am still experiencing intermittent pain 4-8 pain level. Dr referral to get x-rays and over a 2week period still no results. Twice staff lied and said they was sending for results.Bad bad bad . I had to go pick up results from x-ray lab …
I love the people and doctors here. They are nice, understanding and helpful. I just can’t say enough. You need to go and see for yourself!
My dr talks to me about everything and whatever questions I have he answers.customer service is not that great.it takes 3 or 4 weeks to get a referral.and no ever return your phone calls.no matter what time you call..I am only totally satisfied with my Dr..
Is anyone at the Corporate Office really looking at these reviews? The activities at the Oak Park location have become few to none. I introduced my Mom to Oak Street Health a couple of years ago and she fell in love with it. There was a …
Called the answering service they they said they would talk to the dr and call me back about prescription they said if you don’t hear back call us back in 2 hours never called called them back this went on for 3 days in the mean time I’m …
Everyone is so nice and knowledgable my nurse practitioner Gulshad Bagum was wonderful she stayed with me until we went over everything I am very blessed to find this clinic I have been telling everyone what a great clinic I go too.
I am not a patient, never have been and now never will be. My insurance tried to switch me without permission and without having heard of Oak Street. I immediately fixed that, but have been being harassed by constant phone calls and mail …
If I could give ZERO stars I would. My mother is a new patient and the lack of concern for life threatneing issues is appalling. They seem to be more concerned about trimming toenails and than regulating dangerously high blood pressure. I …
ZERO!!!! I got sicker waiting and trying to make a first time appointment!!! The office on Chicago Ave is the worst, Receptionist ( Anthony) is nasty and Rude And the manager (Jessica) is just as Bad!! they give me an appointment for a …
I am very satisfied with Oak St Health. Staff is courteous, professional, knowledgable and helpful. I am more than satusfued with my privider Katherine Obara. I have reccomended several fruends and family to Oak St Health
I read so many one stars. I am so sorry you are experiencing this. It might be the location. I am enrolled with 43rd & State Street. This location for me is awesome. …
At this point…I’m astounded as a retired/disabled RN how patients (me), have unbelievable lack of concern for the patient. This is the worst care I have received. My phone appointment was ignored last week. Now finally have another phone …
Dr Erlikh has a great bedside manner, he is a great listener, very patient, understanding, explains everything clearly, answers all my questions and follows up with any referrals that l May need.
Everyone was courteous and pleasant. The doctor addressed all my questions and the “tech” did her job thoroughly. The facilities were clean and tidy.
This is by far the most unorganized Medical Center. My senior citizen parents go to his center. I am trying to move them. I like the concept of the health center however it is not as run smoothly. My biggest frustrations are referrals. The …
I have consistently been unable to contact the office since before Covid-19. When I did get through and leave a message, I would never receive a call back. Most times I would get a recording and not get through to leave a message. The …
I had a complete and short visit. I had a check up, a question and answer dialogue and I was asked about prescriptions need. We went over test results and made appointments for future trests needed. I wanted a short visit due to health concerns. All was covered and went very well.
I had a very pleasant experience. Everything went well and I was really impressed with the facility! I really appreciate the fact that you are taking quality care of the elderly people that are on Medicare ❤️
Everyone there are very pleasant, especially the phone staff.
I had a long wait to get an appointment to follow up on an ER visit, but I never have to wait long at the clinic.
Doc Rodriguez took the time to explain my results & things I can do to stay healthy. I have never felt so comfortable & trusting of a doctor before as I am now. I love my Doctor.
I don’t think Oak Street Health follows their mission very well. They claim great healthcare but yet my sister does not get that. Every time you call the office it’s directed to a customer service department and they claim they will …
Would not recommend.
You obviously didn’t read the detailed feedback I submitted after my Jan 6, 2022 appointment. I’ve changed PCP and will not return to your practice. What you are delivering is not quality care.
My overall experience on this day was a positive one; I was called in very soon and Luma Beydoun, the nurse practitioner, listened carefully to what I had to say about my dilemma with a temporary hearing loss. She immediately called in two …
I am a Diabetic and do not Drive anymore. I am a Patient of Doctor Fredi And Along with My other Heart Medications I have Lowered My Blood Sugar From 8.? It is Down to 6.7. I give Myself Insulin Shots of Basaglar &Trulicity & Metformin & the Doctor & the Staff is very Good & they Pick Me up & return Me Home. So Far So Good
The services at Oak Street Health have been satisfactory but my wife and I lament the fact that we have never been seen by a physician. The Nurse Practioners have been more than efficient but we have always considered their exams as …
I can say thst at first I taught that tjey would be a good fit for me. I had a knee replacement on both knees, and the right knee is doing a lot better then the left one. I have been in a lot of pain since I had surgery. The doctor gave me …
It’s a mutual issue, they are a bit like – keeping at arms length as far as not being 100% concerned about your health issues.
And me I need to make sure I can get an afternoon appointment only. I missed …
I don’t know how I feel about the Oak Street Health system… I don’t feel my provider at OSH keeps me informed about my health & test results. I’ve had scans & radiology films done, but I haven’t heard from the medical provider for awhile now. Also, do you have MD on staff?
Had to wait for doctor for 45 minutes the first time an d 25 minutes the second time…
Made appointments for testing with doctors that we don’t like and had never gone …
Upon my first appointment, I walked in and they took my info. I was called back promptly to go over history ( verbally) No filling out a book of my history. Friendly and efficiency. Truly the easiest transition I have experienced 8n my life.
Extraordinary! Totally professional in a relaxed, comfortable manner. The smiling staff made me feel immediately WELCOME and I felt like I had finally found the RIGHT PLACE FOR ME! They are even courteous, pleasing and KIND to send a …
I totally recommend them over and over!! Love how they know I go weekly to get Covid test for work, in and out in less than an hour!!! Great Job gals and guys!!!
Oak St. Health is worthless. I have been trying to get records for over a month (Oct 3). Totally unsuccessful. I am going to find a new doctor. Do not join OSH.
If you’re a medical assistant, I suggest you look elsewhere. This company will try to entice you with bonuses and incentives only to trap you in working there for 2 years or you have to pay it back lol. Training is so very poor and …
Staff very friendly, but handling appointments and paperwork not so much. appointments times changed from one person to another on computers, had to double check several times. Once they have your medical records hard time having records …