OakBend Medical Center

OakBend Medical Center - Jackson Street Hospital Campus

An acute general hospital is an institution whose primary function is to provide inpatient diagnostic and therapeutic services for a variety of … See more

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OakBend Medical Center Reviews ( 250 )

  1. Went to stitch up a split lip. I ended up walking out they all sat talking about stupid things and completely forgot about fixing my lip. Tog tag hospital no wonder people die here alot..

  2. I am well pleased with Oak Bend Medical, I have been going there for medical attention for years and everytime I have been treated well and quickly, I am very Satisfied with Oak Bend Medical and the staff. God bless them all.

  3. This place is a good place to work, the one on Jackson St in Richmond tx, have a handful of some bitter workers in the food department that should retire soon I over heard them talking about co-workers and patients in a very negative way. Not friendly difenitly not curtious of others.

  4. Very satisfied with the care i received at Oak Bend Hospital.I was attended to very quickly and efficiently.The nurse explained in detail of my CT and effected a ambulance transfer to HCA Medical. CenterTHANK YOU

  5. Went to the E R, they were totally full, very busy yet they were calm, organized, friendly, very efficient. i received excellent care in a timely manner, i was very impressed with that hospital and staff!!

  6. The reception area was the best it has ever been😊 For the first time, I felt like a person rather than just another number. The ladies were professional, friendly, & knowledgeable. …

  7. I’ve had a very bad experience when I arrived at Oakbend Medical center , to register and I was sent back-and-forth between the hospital an the clinic ,while I was waiting around to find out where I needed to go , and when I found out where …

  8. Courteous staff. Was surprised I got seen quickly. However, they did not give me anything more than some temporary pain meds and tell me if the problem persists go see another doctor. Which I will be.

  9. The bussiness office is a mess, was late on payment for a month, they sent my account for collection even when i sent double payment plus.
    When i asked the clerk for a Mgr , the mgr didnt bother to come and explain why …

  10. I went to the ER on Dec.26, 2015 found out I have two broken ribs. It took them forever to see me and my pain was at a 15. After I was finally seen, I was sent home rather than being kept overnight to be mointered to make sure nothing was punctured. Won’t be going there again.

  11. The nurses were very nice and the doctor was very nice to they took urine they took blood and I had a CT scan and was first I was in the hallway but they got me a room other than that it was very pleasant I hope they don’t overcharge me for …

  12. Arrived by ambulance due to symptoms of a stroke went right into CAT scan area paramedics had inserted IV they took blood lucky for me all was fine nurses and doctors were nice but I think they forgot about me after they gave me my blood …

  13. I’ve used several hospitals for my father over the past few years and OakBend is on the top of my list. I couldn’t believe how professional, tentative and caring the whole staff was at this hospital….very clean hospital too.

  14. Its was great everything went very well for me i feel much better thanks to the great staff and the young lady that took care of me it was looking bad she made me feel welcome and relax even thro I was so nervous she told me to try to …

  15. It is very unfortunate that thus far this hospital has shown no professionalism nor competency. My cousin who is 20 years old has been back and fourth from the hospital because the doctors are either negligent or they just don’t give a …

  16. They are very polite gentle and kind and very professional for what they did for me I really appreciate it think they are the best doctors in the world

  17. This was an amazingly organized and clean medical center. I appreciated Dr.Smith and the other techs/nurses that worked to make me feel comfortable!

  18. Very poor management. Nurses not trained propery.
    Had two vains blown. Nurse thought that it was funny. Had no food for three days. Was in ICU. Was not permitted to use restroom for three days. Was not put in room for three days.

  19. I went yesterday for my mom chest X-ray.But the people working in the check in section they really gave us hard time.They need to be more sincere about the patient.They act like they don’t care.Trina R Francis was there.I explain to her the situation but she left us with out any solution.I hope is not gonna happen with other people.

  20. They have maybe a handful of good staff but generally terrible terrible. Don’t know how to talk to patients and extremely unprofessional. A cardiac patient shouldn’t undergo stress from rude staff. Just go to a different hospital where you will get quality care!

  21. OakBend have saved my relative’s life when she had a heart attack. They have handled the situation professionally, fast, and successfully. Thanks to the whole OakBend team from Doctors, nurses, Medivac, Emergency room staff, and …

  22. Literally so unprofessional, had no care for me or really anyone else, had nurses without their mask, COVID patients in with the regular population, was mixing up labs, I just can’t express how much I will never be going back

  23. Horrible. We got here (transferred from another hospital…insurance purposes) she couldn’t be admitted because she wasn’t in the system. One of the nurses said a rude comment prior to admitting. Been here 5 hours and nothing has been done yet. I dislike this hospital and HIGHLY DO NOT RECOMMEND IT!!!!

  24. Phone system is prehistoric!! Many times I called while brother was in hospital and could not get connected. Just now trying to call ICU..called dropped 4 times. Finally had to drive to hospital to speak to someone face to face. Operator …

  25. Bad experience whit the nurse who was taking care my husband very rude all I wanted was how to go in to see my husband I just to work in the medical field and she was so , so rude.

  26. I had a mask on but was forced to use the one provided by OBMC. Apparently all employees must also use the one provided by their employer. Also employees mumble behind the mask. Please ask them to speak a little louder and more distinctly.

  27. Service was mediocre. Worst of all was how expensive it was. You get charged from every single direction. These people are bona fide thieves. They charge more than twice the average CT scan for the area, routine lab work cost me $1800 and I …

  28. (6 months and 3 weeks ago finally i can write a review )We took our 1 week old daughter at the time because of jaundice …some staff were very kind but others just plain rude…they kept her in the NICU in a special room and first day we …

  29. Let’s start with the fact that this is not where I though I was going. I checked in at the location on us 59 because my wife had been there and had a pleasant experience. Than they moved me to the hospital on Jackson St Richmond Tx. And …

  30. I go to physical therapy at a place that Oakbend owns. They sent me multiple bills with excessive charges, and when I called to ask about those bills, they gave me a different date that I “missed a payment” EVERY TIME. Mind you, I had bank …

  31. Staff sucks and need to be more compassionate towards infants and their needs. The nurses are rude and need to be more patient towards the needs of children. Do not go here if you do not have too.

  32. Since this is my first time to visit to the hospital, it was a very good experience. Employees starting from the reception area up to completion of vaccination performed by healthcare workers are very helpful and accommodating.

  33. Terrible hospital. No one should trust this hospital with their children. Doctor Penaflor refused to listen to my concerns, and wrote my son’s appendicitis off as a stomach bug and sent us home even though I said repeatedly I stated I …

  34. I took my brother for lab work for an upcoming doctor’s appointment. I forgot my lab orders the doctor had given me. they were gracious enough to call the doctor and get them. Friendly and very fast service.

  35. I love Oakbend Hospital the staff and doctors are really great people. I always refer people to them. They always call and check on me no matter if the procedure big or small. I’m giving them a 5⭐️

  36. I had my son in October 2014 at the Williams way Oakbend. If you’re reading this and pregnant, do NOT have your child there. I’m writing this almost a year later and I still have ptsd from everything that happened. Granted I was very sick …

  37. This is a place is a nightmare and absolutely crooked. They completely overcharge for services and do not give any information about costs before procedures even when asked. Then patients are stuck with a massive bill even after insurance …

  38. I had my baby at Oakbend in April 2015 and I most say it was an amazing birth experience for me! My labor nurse; Leslie was such a wonderful fellow ! God bless her pretty soul and the other nurses on duty that came to cheer me up during …

  39. Kelly and donna and dr steven in the Er were AWESOME !!! I have been going to oak bend since yall have opened and my visit on 11/27/18 was the best yet …. They were caring and compassionate which in some ER is rare .. I recommend Oak Bend …

  40. My wife had two of our daughters at Oakbend Medical Center. Their nurses were the most friendliest and attentive I have ever experienced. It was an experience I would recommend.

  41. I greatly enjoy my experience for my day surgery. Staff were friendly and kept me informed every step of the way. Thank you to all the great people who took care of me on yesterday.

  42. Love this place. They are always so kind to me. I’m greeted with a smile as soon as I walk in the door. Everyone there seems happy despite the ongoing pandemic. So blessed to have a great place to go to for my needs.

  43. This is by far the most disgusting hospital I have ever stepped foot in
    The nurses are rude and the case manager(Rebecca) had no bed side manners and was clueless on anything I addressed her with …

  44. I cut my hand which required stitches upon arriving I was treated very good the nurses were extremely nice and the doctor was awesome he spoke to me and talked to me just like a normal person I would recommend this place to everyone

  45. Very welcoming and professional atmosphere.. The personnel truly care about your recovery and quick to address any issues you may be having with physicians, insurance and/or documents. Top of my list for physical therpy facilities.

  46. I honestly couldn’t believe how dirty the place was. From the check in area all the way to the back. You’d think they’d know how important cleanliness is, especially in a hospital. It was almost like a movie. The cleaning staff needs to be replaced immediately. There’s no excuse for that.

  47. I took my infant son to OakBend because of severe constipation only good thing is the no wait ER some of the staff were nice. I honestly should’ve taken him to a better hospital the on call physician did nothing to help my son he didn’t …

  48. Parking is the one negative, it is sometimes difficult to find a spot. Otherwise I like the facility. My doctor there, Dr. Mayank Parikh, is a good guy with a good staff. I’ve also been to their physical therapy unit and they’re all good people too.

  49. I am pregnant and was visiting Texas at the time I went in with complications with my pregnancy.
    All the equipment that was used did not work they had to go find is elsewhere, …

  50. I’m glad I chose to go to y’all going to y’all with the doctor y’all had he really did everything he had to to try to find what’s wrong with me choosing Jackson Street one was way better then Williams Way one thank you so much I got to find …

  51. Our medicine and supplies were marked up as high as 2,800% and we received a $125,000 bill during Covid-19 crisis and they won’t even work out a payment plan with us. Quite possibly the worst hospital ever.

  52. When I walked back into the er the doctor greeted me and was very unprofessional. I broke my toes he went to touch it and I said please don’t touch them they hurt. He goes to say well that was stupid. Walked away and said to his nurses …

  53. I was treated so well, and everyone was so nice to me that I didn’t want to leave. There was one nurse it was the sweetest her name was Amber that’s the name that sticks out the most to me I would like for y’all to tell her thank you very …

  54. I would give negative stars if possible. Most callous and unprofessional case manager Sheree and security guard. We were denied seeing my deceased mother in law because we were asking questions about her death. We explained we aren’t …

  55. Great place, Process was very smooth, fast, efficient and handled very professionally. I strongly recommend this Hospital to family, friends and co-workers. Keep up the great work OakBend Medical Center!

  56. I had a wonderful experience from the beginning to the end. Very considerate ladies, each and everyone if themof and because I had issues walking the rolled me in a wheelchair to my vehicle. Thank u Oak Bend Medical Center.

  57. If I could give a 0 I would . The billing department don’t do their job correctly. The staff here is horrible. My mother passed away due to the neglect from this hospital and not finding she has a blood clot. Instead they realized her and …

  58. I had a broken bone. The xray technicians didn’t seem to care and were very rough even a bit agitated. I feel due to no insurance i was rushed in and out. A week later I had to return to another er due to severe pain and complications and …

  59. i was in one of their ER. They waited till 11pm to admit me to their hospital, and charged me for an extra day at the hospital for one hour. Forcefully made me take the ambulance even when I was perfectly fine with going in a car, or …

  60. Fast service for sure, but other than the front desk ladies, everyone is rude. Almost like walking into a morgue. Nurses don’t smile, acknowledge you, or make you feel welcome in any sense of the word. I understand it’s an emergency room and a lot is going on but come on, this isn’t Ben Taub.

  61. Had fever for two consecutive days of 102. All it took was for me to keep having for second day to get to the ER in Richmond on Jackson on Wednesday night. I am not really a doctor or hospital person I am like I will take of this on my …

  62. Dr. Gildardo Ceballos, with OakBend Medical Group is simply the best PCP I have ever had. I had surgery at OakBend Medical Center, Jackson St, in February 3020 and I have nothing but the highest praise for the nursing and ancillary staff …

  63. Everybody from the ladies and gentlemen in the front, to everybody in the back, very professional and welcoming. Made my daughters feel comfortable about being in the hospital

  64. Very friendly, very organized, the process flowed smoothly! Grateful that Oakbend has partnered with Fort Bend County to ensure First Responders and other 1A folks are covered by the Moderna vaccine. Thanks so much!!

  65. Horrible place, waited 4 hrs. For food and water. And waited 12 hours to talk to someone. And no one came and talked to me. B then transferred me to another facility when I demanded to talk to a doctor or psychiatrist.
    Don’t go. Horrible treatment

  66. Went for women’s Imaging. The staff at the imaging center was great. However the staff for the hospital that checked me in was horrible. Missed checking my deductible, was rude and pretty was clear they hated their job.

  67. During my stay at Oakbend Medical Center I feel I received the best possible care. Everyone was so kind and took very well care of me. Thank you to all the staff you are awesome…

  68. The Richmond TX facility is great, the ER personnel is amazing and until I got my bills I would have probably given them 5 stars, but now that I have received all my bills all I have to say is: …

  69. Was impressed how fast i was taken to the back on Christmas Eve, nurse was very friendly and caring when it came to my Covid diagnosis. Was in and out in under 1 1/2 hours

  70. Had a mammogram done. It was quick and painless. The technician and staff were very friendly. They made a horrific experience bearable. I had a great experience. Thank you Oak Bend

  71. This is the first hospital I’ve visited in an ER capacity that took care of me immediately and attended to each of my concerns. They have the friendliest staff and are so accommodating. I had to visit this place a few times while dealing …

  72. The vaccine visits went very well. The staff was pleasant and attentive. They also took the time to address vaccine questions/concerns on both visits. Thank you very much.

  73. Took my son to Oakbend on Williams Way with a foot injury. The staff seemed rushed and just in a hurry to get us out. Long story short, my son was told he did not have a foot fracture and was told to WALK out of the ER even though he was …

  74. Arrived by ambulance presenting with acute chest pain – EMTs rolled me into an empty ER – despite having radioed ahead with possible heart attack. They had to go find a staff member. …

  75. Please. Do yourself a favor and call ahead to make sure that they have your test results available prior to your appointment. I waited for over 2 hours just to be told they did not have them ready. This should have been communicated to me …

  76. My husband was taken to oakbend hospital today (8/6/2020) and he was treated extremely awful. The nurse lied to me and said that my husband refused to get a I.V. BUT he had 2 I.V.’s, he was yelled at by one of the nurses when he asked …

  77. Worst ICU experience ever! There is no privacy, patients are divided by curtains so everyone can hear other patients medical conditions/history which is a complete violation of HIPPA. It is warm to the point that several patients have their …

  78. No waiting time. As soon as I got there, I was escorted to an emergency room. Earlier in the week I had gone to Memorial Hermann & I had to wait 4 hrs. & 1 more before I was attending to. The physician & nurses were very attendative & …

  79. The dr was great and the wait time was not bad at all. The only reason for 2 stars was the fact that the RN seemed to not have communicated with the Dr at all. She failed to mention to him I was pregnant and tried giving me tramadol for my …

  80. My husband is in remission from Stage 4 lung cancer. We have been using Oakbend Hospital and
    Dr. Popatia for about one year. He goes every three weeks for immunotherapy for …

  81. Thank God, it was New Years Day. So the Hospital had very few Patients. So I was seen right away. Dr’s and Nurse’s were very nice. Took really good care of me. Very nice, even when it’s very busy, I’ve always been taken very good care of.

  82. Great staff!! The experience I had with the whole staff was outstanding!! They were very fast, showed that they really cared about each of their patients. They were very knowledgeable and really there to help. The staff was really outspoken & again really cared for me. Thanks Oakbend!

  83. Six out of five stars! Dr Javier R Canon works miracles! He has helped my girlfriend with her back pain, and we highly recommend anyone in pain to set up an appointment with this very knowledgeable and kind doctor, oh and not to forget …

  84. I recently had surgery at Oakbend Medical Center Metro Surgery Center. Prior to surgery, I was repetitively assured by my physician that the facility was well equipped for this surgery, and the need for a major hospital wasn’t warranted. I …

  85. Poor communication from doctor and other personnel. Only see the doctor for a minute maybe 1 hr after I got there and he asked me a few questions but never examined me. When they released me the nurse did not say much, I called my wife to …

  86. I had a coronary calcium scan. The staff were helpful and friendly. The technician running the scan was a real professional with years of experience running the CT machine. The whole thing just took a few minutes and I got my results the next day. I’m very pleased with OakBend.

  87. I was very happy with my experience at Oak Bend. Everyone was kind and very helpful. Getting the vaccine is stressful and everyone made it a better experience. I knew I was in capable and caring hands

  88. On3-30-2018, while visiting from CA, family for Easter in Houston, I woke up w excruciating pelvic pain&uncontrollable vomiting. My sis rushed me2the only urgent care she knew, Oak Bend Medical Center. I received very poor care&did not get …

  89. Thank you the caring employees of Oak Bend Medical Center for taking such good care of me and helping me to get well. Yall all were professional,caring and courtious. Especially in the Emergency Room/and 5th floor Crew. Thanks Guys Much Love 💘 …

  90. Recently I’ve been to this Emergency Room for both my daughter and myself, and every time I’ve been, their staff have been nothing but PHENOMENAL! They are always very attentative, friendly, and just make you feel so at ease it’s like …

  91. We had to admit my mentally disabled brother as an emergency on a Saturday morning. The staff was compassionate, attentive, professional, expert and generally top-notch in my opinion. My father was an MD in Houston with Memorial Hermann …

  92. The service/treatment at the ER yesterday was A+++
    Everyone was so attentive & I felt they truly cared about me. Make sure the CEO & directors know they have a great 5 star emergency room.

  93. Immediate take-in. Multiple personnel available to get me assessed. Thorough evaluation. 1 stick IV which never happens with me. Nice staff. Drugs administered had me feeling better in 8 hours in ER than I could have ever hoped. The bill won’t be pretty but I would make this decision 100x over.

  94. I was brought in by ambulance and soon as I went in, they were all prepared for me. I had absolutely zero wait and excellent attention and care. I am so impressed with this ER and the staff. Highly recommended.

  95. Awesome!!! Cheri and the beautiful blonde lady who name I can’t remember were so Awesome they made my blood transfusion easy and comfortable Thank you for being God’s hands I am forever greatful

  96. I had a great experience. They were very accommodating and made sure I had everything I needed. If not they made sure it was taken care of. Wonderful hospital. Home town.

  97. If I could give this place 0 Stars I would. I’ve been to this place six times and every time I have had extremely rude service. I came in friday because I had a mini-stroke or something along those lines. The young nurse who did my IV …

  98. Went in for my yearly mammogram. Always an easy appointment. Customer service is exceptional, no waiting. After going to the women center in the hospital for the mammogram, there is a quick sign in, I have never had to wait in the waiting area. The technicians always provide privacy, and professionalism.

  99. Everything was clean well organized organize and every safety precaution was in place as it proteins the covid 19. Upon entry you’re asked a few questions as it proteins the covid 19 and given a mask if you do not have the proper one. The staff was very friendly and helpful

  100. The staff is incredibly friendly and very professional. I have been here 4 days. Who wants to be in a hospital? However, this staff has been great. I really can’t say enough on how great ALL the staff (day/night/weekend) rotation has …

  101. The Nurses and Staff at the ER were all amazing, friendly and knowledgeable, the Doctor was also great and treated me with care. I definitely recommend this hospital for anyone who needs one.

  102. Got my 19 week ultrasound done there and everyone there was really nice, from the ladies at the front desk to the tech performing the ultrasound. Overall a great experience!

  103. The infusion appt went very well , I was feeling awful and very weak and the nurses got me a wheel chair. Infusion went well the nurse was amazing and very patient and nice. Thank you Oakbend 😊 …

  104. I had a very good experience. Admitting staff were great,as well as Dr. Nitesh Vachhani and all the medical staff. My colonoscopy went very well. Anesthesia was just perfect also.

  105. My ER visit was fast and efficient. I appreciate a doctor coming to see me after the nurse did the preliminary stuff. He broke down what I had, what I was going to get and what I needed to do after leaving. The lady in the front was fast …

  106. When my husband had to be transferred to another hospital from our small town hospital I had requested certain hospital. But due to he needed to go to an ICU which had an Neurologist avail. OakBend was only one avail. I wasn’t crazy about …

  107. I got my first round of Covid Vaccine at Oakbend and it was super easy and fast. No wait. Clear instructions and explanations and all the nurses were so thoughtful and nice. I was even offered some water after the shot in my 15 min waiting period! The shot doesn’t hurt at all! The Oakbend Nurses know what they are doing👌🏨💉 …

  108. My experience was good. The process for the vaccine was easy. Only had a lagg time when the nurse was trying to read/scan the barcode of the vaccine. I believe someone dropped the ball of putting it in the system. Aside from that everything

  109. The Doctors, Nurses & Whole Staff Was Very Professional & They Treated Me Very Well & Are Very Good At Every Aspect Of Their Profession. Very Good Atmosphere, People & Facility ! They’re Awesome !!!

  110. We have become unpleasantly accustomed that our visits to a Hospital, Medical Clinic, Laboratory or Doctor’s Office means dealing with an uninspired Staff while being kidnapped into Waiting Rooms long past the scheduled appointment time. …

  111. My second COVID-19 shot at Oakbend Medical Center went smoothly like the first one. I arrived on time at the hospital, completed the paper work and was taken to the second floor for the shot. I was given the shot after answering a few …

  112. I was in the emergency room yesterday. The staff and emergency crew were great .they were attentive to my situation. The doctors and nurses were polite and very helpful at telling me what my medical issue was. They made sure I was taken care of. It was a friendly well professional atmosphere.

  113. There was a nurse who was rude and didn’t know how to put a sling on my arm. Luckily I have been in a sling almost my whole life so I know how they go and I’m in on my second to last month of medical school so I told her how to do her job.

  114. Took my husband in earlier today to the Emergency room. He was experiencing a lot of pain. We had no clue what was wrong with him. As soon as we got to the ER he was taken to the back. It was his first time here. The staff was amazing. The …

  115. Great facility for rehab. Had the best therapy for my mom here. The place is great but the 2 women that helped my mom with her physical therapy were awesome hands on and right by her side. Correcting her when doing an exercise wrong. Thank you for all that you did

  116. The hospital was very efficient, I appreciated that they had someone at the front door checking people in and directing them where to go. The staff administering the Covid vaccine was warm and friendly. I had a great experience!

  117. I had a good experience I haven’t been there in awhile but this time I felt like they cared about their patients. The nurses were friendly and the doctor was very helpful the front desk staff was very patient with me

  118. I’ve been going here many years for my women’s yearly radiology exams. They are always very professional and the facility is clean. Everyone was courteous and made the experience a good one.

  119. The attending nurse is very kind, accommodating, and knows very well her work.
    The room where the colonoscopy procedure was performed is well equipped and the staffs are kind and considerate.

  120. I was seen very quickly and all the staff were very nice and comforting. They were able to help me feel better and I felt like they actually cared about the patients and listened to what my symptoms were. Overall I say that they were Wonderful!!!

  121. The care I received was fantastic and the staff was compassionate, friendly and informative. Dr. Pham was so kind and explained everything to me. Bill took charge and stayed with me, He was so kind and talked to me to keep me calm and …

  122. My nurse Rena was absolutely wonderful – she was attentive, kind, and 100% considerate of my privacy. When you’re not feeling well, this kind of treatment goes a really long way! Everything was very organized and they got me in and out …

  123. 0 of 5 stars: Doctors have poor communication with staff & family, physicians don’t listen to what the family of patient is telling them when the doctors themselves don’t know the patient, physicians don’t call patients actual physician to …

  124. An incredibly organized experience from the moment you walk in to when you leave. The staff had a great attitude and everyone was extremely knowledgeable and explained the process expertly. I barely felt the shot and a day later I have minor soreness and no side effects.

  125. I went in for chest pain, nausea and a severe migraine. Taylor was the nurse helping me and she was AMAZING. Super sweet and was doing the best she could to make sure I didn’t need anything even with all this crazy going on. She would do …

  126. The therapists are great. Helpful and knowledgeable. The administration leaves a lot to be desired. They are misleading on cost and work poorly with your insurance. For this reason I had to go elsewhere for my services. Too bad because as mentioned the therapists are great..

  127. Everyone from check in to the young lady who administered the vaccine was very professional but very kind and sweet. The young lady administering the vaccine put me at ease and made me feel very comfortable.

  128. I went in assuming that I may have been having muscle spasms or something. They told me to give them a sample of urine, just gave me a shot and 2 Tylenols told me it was for pain and inflammation. Prescribed to medications to go home with …

  129. Although I was in excruciating pain it was such a pleasant experience in yhe ER. There was no waiting and my pain was addressed and taken care of in a matter of minutes. i really appreciate the great staff here. Thanks for all you do.

  130. I had a great experience, I was not in my own room, I was seen in the waiting area, but I understand being that all the time were full. I was there from 8am to 1:30 pm, before i was released, but I could see that they was super busy. I …

  131. The staff was awesome. From checking in at the front screening to the administration check in. I went to imaging where Tony the xray tech helped getting my xrays completed. She was si sweet and kind. I was in and out in no time ar all.

  132. My husband was taken to Oak Bend by his employer because he was injured on the job. They saw him quickly and were friendly. They came into his room to dischage him and that’s when he found out his arm wasn’t broken, he had to ask the nurse …

  133. The nurse administering the Regeneron in the IV – I believe her name was Carla – was the best! Seriously she did an excellent job with the IV stick (from the needle) I usually dread IV’s because the needle always hurts and I end up swollen …

  134. Dr (or Nurse) Amanda did a fantastic job in explaining me the vaccine procedure and she was very delicate during the inoculation fase. She was very kind and I can see her smiling behind the mask. She made my experience fabulous. Thank you Amanda 🙏 …

  135. This was the best! The staff was concerned about safety protocols and still made you feel welcomed. I am pregnant and they had me wait 20mins after the vaccine to make sure I was feeling ok. I’m truly grateful for OakbendMedical and their professionals. Keep being great Ladies and Gents!!

  136. The Covid vaccine staff were amazing! During this time of the winter storm they were smiling (even though you can’t see their faces) asking if we’re nervous and telling us to stay safe and warm. They made the experience so much better. …

  137. Well organized and staff very accommodating. Both doses were good experience. The staff made what could be an anxious event to be smooth and comfortable. The nurse administering the vaccine was very smooth.
    Good Job

  138. Was admitted to Oak Bend on Saturday night and spent one night in a very clean room on the 3rd floor. My nurses that night were excellent. One nurse even hunted up a charger for my phone! Sunday I woke up and had a very good breakfast, …

  139. Went for my first vaccine dose. The staff were friendly, helpful, smart; facilities were clean and easy to navigate. The only critique I have is of the parking lot and entryways. VERY confusing. For first time visits, be sure to allow …

  140. I Have had 2 procedures at Oakbend and both experiences have been 5 🌟 from arriving to leaving after procedures. Would highly recommend Oakbend to anyone for any medical reason. …

  141. I went in to receive the COVID 19 vaccine. The registration for the vaccine was good. They were very quick to get you to the room after registration. The nurses were all friendly and eager to help if any questions. The overall process was very well organized. The experience was very good.

  142. I was given a doctor’s order to get a CT Scan and was directed to this facility. Overall, I was very happy with all of the people I had to interact with, from the person who did the COVID screening when I first entered, to the person who …

  143. The Covid staff was very efficient, friendly and professional. There was a very positive, upbeat atmosphere and it was a pleasant experience. The nurse did a great job with the shot, didn’t hurt at all and their instructions for after care were thorough. Great job!

  144. Courteous smart doctors. The staff saw how feverish. I’ll I was snd of course saw that my nose was the cause orders a c- scan band it was found to be dangerous. Phoned a team from Memorial Herman downtown houston the I come here a procedure …

  145. I went in prior to going to memorial Herman two days ago just so they can send me home saying they did not find anything wrong with me. I go home and I’m still in pain so I decide to go to oak bend and turns out I have a UTI the nurses and doctor were really nice and caring! I can’t believe memorial missed a UTI

  146. They didn’t care . They didn’t even run any further tests on me . They didn’t put me in a room , they made me sit on a chair in the hallway, and the doctor was guessing what I have with out doing tests. Gave a shot and a medication that didn’t work and recommended to see a doctor and sent me home.

  147. The doctors, nurses, and imaging techs were great! It was awesome, they listend to my issue did the tests and came in with the results. They gave a medicine while I was there that help heal me up and gave me more to go home. I was out in about 3 hours. I would suggest going Oak Bend ER Jackson Street to everyone.

  148. This is the second time I have used the Oakbend Medical center in the past 60 days for heart issues and could not be more pleased..From the time I enter the facility till I am placed in a wheelchair to exit. The personal attention to detail, the professionalism, the excellent care….I am beyond happy.

  149. I went to get my Johnson and Johnson vaccine today. It was my first time going there and the staff members were so welcoming. I also loved the nurse who gave me the vaccine. Also they were moving so fast, there was literally no waiting time. I was done within 30-40 mins.

  150. All the staff was very friendly, I was seen on time, they did everything I thought was necessary and even more, they recommended an appointment with a specialist who would attend to my health situation for proper treatment. I thank God for this emergency room.

  151. I went through the ER with severe abdomen pain. The gentlemen at the front desk was very kind. I was taken directly to a room. The Dr and nurse attended to me immediately, Dr ordered test while the nurse accessed my port to give me fluids. …

  152. I would like to thank each and every staff member that was in attendance the day of my procedure. This team had to be hand picked. From the time I checked in to the time I left. They where very attentive to my needs. Once again thank you!

  153. Bad service. Waited 2 hours everyone that came after me was seen before me! Even after asking everyone I would see what’s going on and how much longer it would take they would say they would check with nurse. I didn’t even see a nurse or a …

  154. The front area covid screener and front receptionist were both nice and speedy checking me in. Melissa one of my nurses was very nice and she was very precise with my blood draw. The other nurses and X-ray tech were great too. The doctor …

  155. The staff in the Cath Lab at Oak Bend in Richmond were great. My mother came in for a Kyphoplasty procedure and it was a very positive experience. The anesthesiologist was very careful with and concerned for my mother. Dr. Armstong, who …

  156. I just found out that my cardiologist is leaving Oak Bend bc they don’t pay doctors for the work that they do. 😭
    I now know why I could never get in touch with his office. …

  157. They treated me just fine. But I could hear every conversation there. One nurse said “she is so tired of the police bringing psych patients to the ER.” There was a lady there that got assaulted and the same nurse said “she was too busy to …

  158. Every time I have come to this specific hospital, I have been treated with respect. Everyone was very kind to me. I was treated in a quick and accurate manner. I will definitely recommend and come back myself if I ever need their services again.

  159. My experience was not so pleasant. The intake nurses were professional but not engaging. The person that took me to have my scan was awesome and comforting. I was in a high level of pain and was given morphine but sat so long after that to …

  160. This particular facility, from the nurses to the case managers & entire staff were excellent in every way to deal with. My mother was a patient of theirs and I personally noticed how well she was treated with dignity and respect in every …

  161. All the staff was extremely friendly and professional. Ashley handled the scheduling of my appointment and she was so wonderful to work with. When I arrived the person doing the Covid screening was very friendly. The nurses and technicians …

  162. This hospital is scary . If you can make the decision not go there. My daughter has a fainted episodes we have people with COVID in the house . I was pretty sure it was the virus on her. Went to ER she was clamy ,pale and low pulse. It …

  163. So glad to say they finally lifted mask mandate. Checking in was much faster. Staff seemed much happier than in the past. I have been going there frequently for 2 1/2 years due to cancer treatment.

  164. Great experience here. Everybody was nice and took great care of me. Especially nurse Shae, she even let me use her iPhone charger. I don’t hope I get hurt again but if I do, I wanna come here.

  165. Absolute ignorance. You ask for PATIENT info and PARENT INFO if under 18 and then use the patient info not parent! Create SOPs and hold your intake folks accountable.

  166. I had an excellent experience at OakBwnd Medical Center. I had to come from Herman Memorial where I was left to just suffer. OakBend Medical Center took me right in and I found out a had a hernia that was really bad so they admitted me and …

  167. This hospital doesn’t care at all for the patients. Doctors force families to pull the plug and claim to lose test results i wish I could give it a zero stars

  168. I had been to Oakbend Medical cnter emergency room in the past and had a great experience but today the triage nurse and nurse practitioner were just horrible!!!. …

  169. Unfortunately 2 nurses there were very rude when I visited yesterday. The last thing you need when you’re in pain is to have nurses being disrespectful. Poor bedside manner and the other nurse at the nurses station talking about me, my …

  170. I had a colonoscopy procedure scheduled and first got a call from Crystal for a pre-procedure questionnaire and she was polite and helpful. My second call was from Virginia in the billing department. The procedure was scheduled for Tuesday …

  171. Last year when I had covid, I went to the emergency room and was treated the worst I’ve ever been treated in any medical facility. They basically laughed at me for coming in. They sent us an extravagant bill for only 10 minutes of non-care …

  172. I was there for about 3 hours. I’m not complaining about the wait, but the service its self. I have a wound in my knee the size of two quarters, they didn’t clean the wound with seline fluid… I brought sliver sheld rescue wound dressing …

  173. When I was trying to register my husband for his procedure and was feeling nauseous , the nurse there quickly was able to get him a vomit bag as she was very attentive at what is going on there greatly appreciated that attention right away. …

  174. I was promptly attended to as soon as I was given a mask to wear. The ladies at the front desk were very friendly and really professional in the way they attended to everyone that I was fortunate to witness. I will definitely recommend Oakbend Medical center to anyone who is looking for a nice health care facility.

  175. I went in with pain in my hand that went to my back, the “PA” that saw me already had it in his head that it was just muscle spasms, he did a catscan on my neck only and didn’t even bother to find out what was going on with my hand! He …

  176. I took my husband to the Oakbend ER on Sunday morning. He was so ill. The team @ the Oakbend ER were so wonderful and all saved my husband’s life. He had had a heart attack and the went in and found a blocked artery and put in a stint. He …

  177. I am from out of town and started getting pain suddenly and did not know where to go. I’m so glad I chose this hospital. Everyone was so nice and caring. From the moment I walked in thru the door I was treated with respect. My nurse Norma …

  178. Just recently received our bill. Yes, it’s astronomical, which aligns with healthcare costs these days, but my hospital stays have always been fully realized and complete with attention to detail and superb patient services. This place left …

  179. Visited the ER on a Friday evening, checking in and being seen by the nurses went smoothly. Everyone I encountered expressed concern and care. The administrators at the front desk, nurses, ct scan techs, EKG nurse and doctors were all …

  180. I was referred to Oak Bend Medical Center for an XRay of my hand and totally enjoyed chatting with the lady at check-in desk! I can’t remember her name. She curly hair on the left side of front desk. The lady at the reception desk was also very friendly. I highly recommend Oak Bend for you medical needs.

  181. Thanks to everyone in the Day surgery department they were very professional, respectful and polite. A special thanks to Kimberly. I really appreciate everyone that made my visit pleasant. The recovery nurse was very professional and sweet. I would highly recommend Oakbend Medical Center to family and friends.

  182. I was seen in the ED for a Crohn’s flare and tested positive for Covid as well. Despite the fact that I was passing blood, had vomiting that kept me from keeping anything down at home (including medicine), abdominal pain that could not be …

  183. When I first got there, the lady at the computer was very nice. It all went down hill from there. Ridiculous waiting time in a room and it wasn’t until my husband finally went to ask when someone is coming that someone showed up a few …

  184. I had an overall positive experience at this facility. They were able to see me immediately and the nurse was very respectful and attentive. Also, Derek who took me for a ct scan was professional and anticipated my needs, I didn’t need to ask for anything. The dr seemed knowledgeable but a bit rushed. Thank you!

  185. Every single person I came into contact with was amazing! My son had an allergic reaction and immediately upon arriving everyone jumped into action!! I was super nervous but everyone was so calming and informative!! To see my son walk out …

  186. The staff took excellent care of us from the moment we brought my husband in. They quickly did an assessment and ran tests. We were grateful to all the doctors and nurses for constantly checking up and providing us with updates.

  187. Loved the care! I was seriously impressed with the service we were provided with. The nurses and doctors were quick and efficient and made sure we were as comfortable as possible and there was no pain during the stitches

  188. This by far the worst hospital I have ever been to. The Hispanic lady in the front was rude from the time I got there to leaving. I informed her when my ultrasound was and she still refused to let me get there on time to top it off I had …

  189. I just had a colonoscopy and EGD and the nurses, aids, and doctors were all fantastic. I’ve heard bad things about Oak Bend, but my experiences with them have been phenomenal! Thank you to all the staff for making this an easy and comfortable experience. You gals and guys rock!

  190. On August 26 I visited the ER due to constant urge to urinate. The dr told me nothing was wrong and sent me off and told me it’s not an emergency . Same day I visited access health and took a urine test got antibiotics because they found …

  191. Only 3 stars because we were seen quickly. My daughter accidently cut her wrist when a plate broke while she was doing the dishes. I brought her to the hospital to get her stitches. The physicians assistant who stitched her up did a …

  192. I appreciate how much help I receive!! The doctor and nurses were quick, to see me. They showed compassion to me and my injuries. Thank you for taking care of all your patients. …

  193. I received very good care while having a procedure done in the Day Surgery unit. All of the staff were kind and pleasant. The nurses were excellent in their care and attention to my every need. Everyone from the greeter to the anesthesiologist made my stay as comfortable as possible.

  194. This hospital is like one you’d see in a horror film. The care is truly scary. My mother was admitted there last year and we were so afraid she was going to die from the care before we could get her out of there. The staff were not …

  195. Since I arrived the staff and nurses made me feel very comfortable and at peace. The nurses went above and beyond to make me feel comfortable. I was inform in detail of my procedure and was giving every detail I needed to know. I was so …

  196. I appreciate the collaboration that Oak Bend has with Access Health (local low income clinic). Oak Bend does X-rays free of charge if you have an order from Access Health. As a person without health insurance this is very important to me. I …

  197. If I could give 0 stars I would. My daughter was taken to Oakbend from home on an ambulance because she had been vomiting for about 4 days straight. She was given one bag of fluids in the ambulance and had ti beg the doctor for a second …

  198. I just want to say how amazing the ICU team on the 2nd floor is! My husband was there from Sept 16th thru Sept 27th and I was so at ease. Kaitlyn, jamie,sam,jay,adrian,alex,Nena,Gabbana,Dawn and few others. But these were his main day/night …

  199. Jenny, the nurse, is doing the best she can and so is John, the CNA. Tonight 11/18/22 at 6:10pm the 5th floor is in disarray and the nurses/staff are stressed. It’s disappointing to see. Understaffed and it shows. Leadership must do …

  200. I brought my mom in for bilateral knee x-ray and bone density! Despite our late arrival for our appointment due to a torrential rainfall, we were accommodated and the service was superb! The radiology staff were professional and relieved mom’s anxiety during the procedure! Thanks Oakbend!!

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