Oaklawn was founded in 1925 as a 12-bed hospital in a residential home, funded by a group of visionary philanthropists. Now, almost ten decades later, we’ve evolved into a highly regarded regional health care organization, licensed for 77 acute care beds and a 17-bed inpatient psychiatric unit. We’ve continued to be an independently owned not-for-profit hospital, with our main campus residing on the same site as the original hospital, providing facilities, equipment and technology that are usually only found at larger health systems. We enjoy a reputation for advancing medicine and providing compassionate, personal care. Our service area includes Calhoun County and parts of Branch and Eaton counties with a medical staff of more than 300 providers representing over 55 specialties.
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
200 N Madison St, Marshall, MI 49068
Alex PA was great at the pain clinic, she actually cares about you and that is so hard to find these days. I love that they have valet parking as well. It is worth the drive, I am currently moving my healthcare to Oaklawn.
Dr. Worden put me at ease by answering all my questions.
Enjoyed my visit with the Oaklawn, all nurses, Don and Dr. Shae. They were personable, kind and informative. The procedure went smoothly and everyone worked hard to make it that way.
Things went well doing procedure at the hospital – but -with the office – trying to get an appointment or answers to questions is super frustrating.
Dr Say it’s so friendly and knowledgeable! The nurses are FANTASTIC! They make an uncomfortable situation bearable.
Very professional
I Like Oaklawn Hospital
E.r very rude
Staff are excellent.
good
Very slow , and rude.
Rude.
A good experience
Love the inpatient. 🙂🙃🙂🙃🙂 …
Always a great experience!
If you are seriously sick or injured, go to battle creek or Kalamazoo.
Great Hospital. Great staff.
Great staff and wonderful doctors!!
Very friendly and pleasant staff
Clean and Professional.
Love oaklawn hospital. They are so caring, with a great staff!!
Staff very friendly I go for infusions very nice hospital
Everyone was great 😃 …
Slow. Rude. Worst hospital ever. They do not prioritize children at all. I will never return
2 hour wait and still waiting. Ridiculous. Was the best ER around. They are failing miserably!!
Wonderful Hospital. I have always been treated great. ❤
Don’t ask about medical records. They don’t need to check if they have yours, they just know.
Prompt and Professional service.
Every time I visit the ER it’s as if no one wants to be here. Very dismissive. I am a frequent flyer here.
Their wait in the ER is ridiculous. Almost two hours and there’s still people in front of us that haven’t gotten in. Avoid.
They refuse to let anyone in without a mask, even if it causes anxiety and panic attacks.
Customer/Guest/Patient are all the same.Someone should teach every Staff member Customer/Guest /Patient service.
Amazing Hospital , great staff! I enjoy working here tons!
The OB Department is top notch, top of the line. No question, these folks care about you and your child.
Call to find out whats going on with someone and they treat you rudely and they don’t say anything and they won’t tell you when the person is gonna be out of surgery after its been 3 hours already…..
Would give it a zero if i could. They ignore complaints about their staff. This place needs to be turned in to the ethics board in Lansing. Then shut down.
Very efficient and thorough.
Super slow!! A 5 min procedure took 3 hours!!!! Plus an additional half hour to checkout.
This is my family’s first choice in hospitals. Great staff, nice facilities. Overall great experiences.
The hospital was good but they made a HUGE MISTAKE getting dr Kahn. Dr Callaghan was THE BEST!!!!! Oaklawn you need Callaghan back!!!!
They were rude to my wife and me and my child, they only hear what they want, they dope you up on medication, they when you ask for your child to go the nursery they tell you’re an unfit parent
Medical care is terrible. The ER nursing staff was rude and unprofessional. Don’t come here unless you’re out of options.
I just left the preop. And was treated very nice to me. And given information in a professional manner and I’ll see how it goes when I get back for the actual operation.
the worst place. Went in i have something in my throat. Quickly go home i don’t matter im not the $$maker i have a tumor in my throat. They didn’t even look. Totally IGNORED
The staff is very caring and friendly
ive been disabled for 6+ years now and i was told by this hospital i need a qualified TEAM to look at me and figure out what is actully wrong, after 6 months “under there care” they refused to check my coumadin levels (told me it “should” …
This place is a joke. Went in and waited a hour and a half to be seen then the doc told us he was going to get my son apple juice and it was 2 hours later and still haven’t heard from him went searching and saw not 1 person so we just decided to leave. Would not recommend this dump
I had a total knee replacement done here and I couldn’t have had better care. Nurses are outstanding!
Was givin a gown that dont fit when asked for bigger size lady said didnt have one except for super big ones an when i asked for help tieing the gown she refused said it fine thankfully my bf came back to help been waiting since ten this …
Came to oaklawn with what we thought was appendicitis even though all the symptoms weren’t there emergency room could use a little work but once diagnosed with a burst appendix the staff was wonderful got my pain under control scheduled my …
Mediocre care, high prices. Nice people there, but poor quality doctors in general. I have neighbors whose health was ruined after surgery there. I drive to a different city for my health care.
I am in the e.r. and it’s a joke. They need to hire people who actually care and want to be here. If you hate your job quit there are plenty of other places hiring where people in pain are not relying on your help.
E.R. nurses are very rude and have no bedside manner what so ever. They seem more involved with their phones and personal conversations than actually attending to you. If I have to come find you to ask for simple things as to help my father (who can barely walk) go to the bathroom, I think you are in the wrong profession.
Was there for a screening and I was in and out in no time. Great customer service.
Very surprised by all the bad reviews. I’ve been coming here for years. I live in Coldwayer & I think it’s the best hospital out of all that are around my area. Plus it is top 100 in the nation every year.
Very poor Administration skills. Everyone is very nice and willing to assist; however, hardly anyone knows what to do when it comes to filling comapints and medical leve orders. We also had two ultra sounds that were inaccurate, for that reason we were sent over to Kalamazoo
I had an absolute horrible experience with the workers over the phone today they were rude and very unprofessional. I called today for a family member there and they told me that because of the law they are unable to connect me to that …
I was the the ER for chest pains. It’s a good thing my problem was not serious (of course no one knew that until tests were given.) The right hand did not know what the left hand was doing. Geesh. Get it together folks.
Went to get blood drawn here and Tori Rascovich best person I had to draw my blood Theresa in registration the most pleasant out of all of the woman best place for care of everything Dr’s are great Dr Nicholson, both Dr shah Cardo and …
I wish I did not have to give any star… ER staff was rude and really asking for a good kick…the vibes was off the two ladies I had was very rude with me and treated me like i had covid 19 or i was nasty to be around smh the looks and …
If I could give negative stars I would. This er is out to kill people stuck practicing medicine like it’s 1990 still. Was prescribe a chemotherapy drug for an infection I didn’t have. Now because of the er doctors lack of medical knowledge …
Oaklawn truly has the best people and provides the best care. We are lucky to have a hospital of this quality in Marshall! Our daughter was born here too, and the experience couldn’t have been better!
Went to the ER and was treated great. Had to wait a while but that is normal anywhere you go and it wasn’t an emergency. Nurses were great and the doctor did a great job.
Made us feel like trash because we had 2 family members having surgery both under 14 years old and called security when we asked to speak to a manager about an issue we were having with a nurse after she said they didn’t want our “traffic” because the youngest had a nit in her hair.
Do not come to this hospital!!!..my fiancé and I were on our way to the ER for his broken finger. The staff weren’t available for assistance on arrival so we had to ask patients for directions on how to reach the ER. When we finally arrived …
Had to go to the hospital because my son put something up his nose & I waited tree hours watching others who came in way after me get seen before my son so I was understandably frustrated & took my son to a different hospital
My 4 year son fell on his arm on Friday night. We were in the ER at 8 am Saturday am. They took x-rays and told us he fractured both bones in his left arm. They basically gave him a ace wrap and sling and told us to call our family doctor …
Went here for chest pain and they took me seriously and were very nice. Probably the best hospital experience I’ve ever had. You can tell that they work as a team there. Thank you again for helping me, and taking me serious when other places in the past haven’t.
Everyone at Oaklawn is kind and caring, time after time. From the Valet parking, to registration, lab, radiology, Ella’s Cafe, gift shop! The doctors are so caring, and take time to listen! So important!
Not even going to lie, I have had so many bad issues with this hospital, but I brought my son in last night and they was excellent with him, From check in until we left everyone was great.
I don’t even want to give them a star! I have been sitting here for OVER 3 hours. I came here because I’ve had very bad abdominal pain, lower back pain, and other issues that consisted with that for the last 3 weeks. I couldn’t handle it …
My husband was referred to a hospital for severe dehydration. It was late morning when arrived. He was still very nauseated. They triage him after 30mins and sent him to a e.r. room. The nurse got the first i.v. and labs done right away. …
This hospital kicked me to the curb and decided that my aggressive mental health issues did not require admittance to their psychiatric unit. I was homicidal and suicidal. I was told that they did not honor medicare AND VA health …
Let me start off by saying that everyone in the emergency room was just as frustrated as me. Every single person had a wait time of two plus hours. Mine was 3 and a half! About every hour, someone would come along and apologize. Then it …
Dr. Cook in the ER I just want to say thank you for making sure my mother got proper treatment last night. We have never been through this situation in our life as a family. I saw how you advocated for my mother. I and my sibilings appreciate you and your staff. May God bless you all because your job is not easy.
If I could rate Oaklawn with a negative value of stars I would. My husband was admitted to the hospital. The Dr told me that he was a little agitated and I when I said it could be from nictone withdrawal and asked if he could have some …
my mom was in outpatient surgery. they her a room on the 4th floor. when I went into the bath I turned on the water in the sink. what came out looks like someone had the shots. if she wasn’t discharged that night all hell would of broke …
I was admitted with covid the er staff were very nice Even though you could tell they were tried I was on the 4th floor which I don’t really remember a lot except they were very nice Next I was shipped to Icu and what I remember was the …
They did not listen to me, they didn’t do anything but tell me what I had my blood pressure my temperature an oxygen levels. Sent me home without actually treating me. The doctor said the flu is what I have. Now days later I cannot breathe can barely move sad to see this place going down hill. They put more into appearances then care.
Looks to me like the good reviews are fake on this. The reason is because all the bad ones people are really sharing their experience here. Where as most of the good reviews are just staff putting more stars with nothing to say I give this …
The Friendly competent staff made my visit very comfortable.
As always, Dr. Klee was professional and personable!
I have been in this hospital 2 times since the 8th of May. Both times ended up admitted and ended both times in emergency surgery. Doctor Ebner performed first surgery saved my life I was hemmoraged, blood pressure 50 over 0. Hospital staff …
This was probably with worst experience an elderly woman would ever have to endure. Her so called personal nurse in critical care, yes I said critical care was one of the worst. When my mother had to go to use the restroom the nurse would …
No pain management. Some of the nursing staff obviously feel they know best. Came into the hospital in hard labor and was told I had plenty of time to get something for pain if needed. I told the nurse that, no, the baby was coming and I …
Personable and reassuring, which is what you want when your doctor is doing what this doctor does.
Was referred to their gastric department for a procedure. 1 hour precedure that I was billed over $11,000 for. The birth of my child and 3 day hospital stay at Borges didn’t cost me as much as this hour long procedure. Then come to find out …
Very happy with Dr Burtrum explains things very well and to the point .
Worlds slowest ER. Was not busy at all but kept everyone in the waiting room and kept calling the same person by different nurses. Very inefficient
I love this hospital! Very clean, doctors are so nice & keep you informed. Staff is amazing every time we have came here, quick, friendly, & know their job. Had surgery yesterday, the care is outstanding..seen my surgeon several times …
Have had to go to this ER on three occasions. Once for high fever after chemo, another time for thumb injury (untreatable at local med center), and another during a really bad gall bladder attack. Each time I was admitted within a couple of …
I have heard others say they had a good experience here, and that’s what I expected. I was so wrong. The nurses were fairly rude and didn’t listen to my needs whatsoever. I barely asked for anything, but never had a pleasant experience when …
There is one ER doc that needs to be fired. He’s very arrogant and treats my family poorly any time we’ve seeked medical treatment. He sent me home saying I was fine and a few days later I had to have surgery. Most of the rest of the staff here is excellent, however one bad fruit can spoil the whole bunch.
Worst hospital ER I have ever been to. I waited for over 2 hours to be seen. I was following up after a visit to an urgent care ruled out a broken foot but the pain was getting worse. After being in pain close to a week with no cause I …
Everyone was nice and helpful and always there for you when u needed them.
My daughter went to the emergency room in severe pain, ultrasound found several stones in her bladder. They proscribed her pain med and told her they would schedule a surgery appointment. She found out her appointment was 2 weeks away. …
Please go somewhere else for quality care, hate for someone else to experience the same unprofessional care I’ve received.
In the past week I have given birth here, had two surgeries and an ER visit, and am more than impressed with Oaklawn as a whole. I have six kids (= lots of Dr’s), have lived many places across the US, and can honestly say this is one of the best hospitals I’ve worked with. Thanks Oaklawn for being fantastic!!
I have been to other hospitals and they did nothing to help my pain. I looked at the reviews before proceeding to the hospital but I was in so much pain I went anyway. I am sure glad I did, they took my pain very seriously and did all they …
Frequent the hospital quite often for lab work, scans, and cancer treatments. Never too long of a wait. Workers all seem generally pretty decent.
This is the only hospital I use, I live 5 minutes away from the hospital here in Battle Creek but I would much rather drive a bit longer and go to Marshall. The staff is always SUPER friendly, I’m not waiting half as long as I’ve had to at …
I’ve had general surgery. Out patient with Dr. Ralph recently. Dr. Was so very kind. I have anxiety problems. Dr. Is a very kind person & Listens well. And takes every precaution that needs attention. I hope and pray he stays for years to …
We just had our 3rd baby here. First two at another hospital. We have never had nurses anywhere near as good and Doctor walker is amazing. We had issues with nurse and docs the first two times. We honestly thought having a kid was just horrible while in the hospital. Turns out we had went to the wrong hospital.
Dr. Shah is amazing. I drive from Kalamazoo to see him
Even if you have someone who can sit at your bedside 24 hours a day while you stay here, DO NOT STAY IN THIS HOSPITAL OVERNIGHT!. The staff takes it upon themselves to change doctors orders, and their pain management is non-existent. Last …
Emergency room staff is very unprofessional, my emergency was not handled well. The receptionist attitude was very poor and unhelpful. Seems like they were more worried about gossip, then their patients. This is the closet hospital to my …
My 33 week pregnant fiancé and I went here for pregnancy complications and worries and oaklawn medical hospital made the entire event a night mare. First we had a roaring wheel chair that scared my fiancé about every 20 feet they took …
I sat at marshal hospital in may with covid and they refused to see me.. waited 5hrs and they kept taking people that came in after me before me to the point I was last in the waiting room and I finally just left. I went to Battle Creek hospital that morning and was seen.
So nice and personable. She feels like part of our family!
Im sorry but the fact they cant bring someone back with them in the ER is ridiculous. Not only are you subjecting them to be uncomfortable by themselves for several hours but hospitals are good at just giving a half butt diagnosis saying take motrin youll be fine like the last one did before he got worse
Came in by Ambulance as I could barely walk. After Dr told me that they couldn’t do anything for my right knee and that I’d have to wait until my MRI appointment on 20th and talk with Orthopedic Dr after that. I was directed to go to ER by …
Every time I come to Oaklawn, especially the ER there is a long wait. Then when you do get to go back and see a doctor they give you the run around, and you leave just as confused about what’s going on as you did when you came. Very …
I would like to offer a special thanks to Rob the nurse in the ER. I was there last night battling a severe Trigeminal Neuralgia episode. It isn’t very often that Staff understand the incredible level of pain a person with my disease encounters. His kindness and compassion was greatly.qappreciated.
We were treated very rude while at Oaklawn hospital. Nursing staff sat at nursing desk the majority of the night talking loudly about their personal life’s and how they didn’t like taking care of the patients they were getting. Nurse Julie …
Great experience I felt safe going into surgery then this was my first surgery ever
I have complete confidence in the knowledge and skill of Dr. Burtrum in managing my care.
1. Nurse who pulled the drain from my neck got it stuck and instead of contacting a doctor, she just yanked it out. That nurse wrote that the patient tolerated it well in my medical chart. No! I’ve been in allot of pain ever since! I had to …
She is nice and friendly. I don’t mind going into the clinic when I see her
They charge a terrible price to make a patient sit out in the car for over 3 hrs in a ton of pain. I called 3 times to ask for a statis update on how much longer it would be until they could see us. I even asked if I should go someplace …
Oak lawn provides adequate care but not fully.
They do not have a full time cardiologist on staff.
I have been a patient for several years and now Oaklawn is closing the office …
Very capable, very professional, courteous. The surgery went well and I am on the way to recovery.
Dr Comai is friendly, extremely competent, and overall a most excellent Doctor.
Attentive to your concerns, Great bed side manner, and very knowledgeable! Awesome medical professional!
The nurses were the Sweetest
Extra tentive I had my child in the facility for the 1st time and I’d go back a million times to give birth if I could 100 percent genuine care from the ob team at Oaklawn hospital:)
Experience was horrible my daughter sat in the waiting room three hrs with bleeding in the brain an still hadn’t been seen was the only one in waiting room but they say they real busy all rooms are full so no one discharged in over 3 hrs …
My first experience with the ER didn’t go very well at all but I followed up with the gi department and they saved my life. After a 2 week stay of roud the clock IV medicine in a comfortable room with truly caring nurses and nurse aids …
Very quick service and very friendly bed side manners are great. Would gave them a 5 but they need better knowledge of medicine. I have sickle cell and they flat out told me they have no idea how to treat it.
Only 1 lab technician & people way backed up. So very slow.
Dr shah is wonderful I would recommend him to everyone and oaklawn hospital wad great the nurses are great thank you all
Dr Shah is very personable and made me feel very comfortable before and after my procedure.
Went there for extremely bad pain that keeps happening. They ran a bunch of tests, told me I was healthy and didn’t know what I was talking about. $3000 for them to do nothing to help.
Everything went good treated well great staff doctor was great explaining what he did
I’m pleased with all the quality care I received. Very caring staff!!! I couldn’t have picked a better team. Thank you so much!
From the Nurse to the Doctor I felt very comfortable. They explained everything to me and what to expect. I was very impressed. A+
Dr. Shah has a confident friendly tone and kept me informed. 100% appreciate his expertise with his humble personality.
She actually listens to and discusses with you your issues and concerns regarding health and treatment, instead of feigning interest and half listening as so many doctors do.
Everything was super. Can’t ask for better. Dr Comai & staff was great! The staff at Oaklawn were knowledgeable, skilled , friendly, & were always attentive. They took care of my needs and extra ,too.
My husband had back surgery yesterday a.m. and we had the best group of nurses from the very beginning until the time we left…Thank you all for your exceptional care.
No visitors under 12. If you have to have your child with you to pick up a patient, better not have to go here. …
I have been going to oaklawn since I was born. I’m now 38. I had emailed the dr for a refill on my lyrica. The dr called it in but instead of 1 pill 2 times a day like I’ve been on for a few years he wrote 1 pill 3 times a day so my …
Their emergency department is no longer worth trusting with your health or life, 1 doctor on staff in the emergency room on Friday night is pure neglect and incompetent management, 8 plus hours after a car wreck and still no treatment plan, nothing for pain. Haven’t even seen the x rays taken hours ago.
Please note that this review is not one as a patient, but a visitor of the hospital. My sister had a baby today and we went to visit. Me, my wife, and two children approached the main entrance. A blonde lady greeted us at the entrance. She …
Very personal, took her time, made sure I knew what procedure they were doing, very attentive.
Dr. Shah was great. Would have rated 5 stars had the head nurse excused my time off work properly.
Been left in pain after thyroidectomy for 2 and a half years , but they did call a judge for 13 unanswered calls in a day and got me in trouble with the law for not helping me after surgery. I am out of scope of the hospital now. What does that mean.
Dr. Comai is absolutely amazing. He was very comforting and patient about explaining my procedure. He explained step by step what to expect. Do’s and dont’s. He was very thorough. His entire team was just awesome.
I was greeted with a smile at check in.
Alex was really informative about a couple of options, for me regarding my back pain….. cuz I didn’t receive any relief from the epidural injection. She gave me instructions on both and I will call after I decide.
I hope this post reaches a lot of people, a very dear close friend of 40 years plus went to Oaklawn hospital in Marshall Michigan, she had RSD, fibromyalgia, tarlov cyst, raynaud’s phenomenon hot and cold affected her feet and then started …
Dr. Shah is warm, sweet and explains things thoroughly. He was very informative, had a great bedside manner, and did a wonderful procedure for me, with wellexplained follow up!
Always a positive experience from facility to entire staff to Dr. Urvish Shah. Each one is a precious jewel to medicine and I am so honored to have experienced all. …
Don’t waste your time looking for care at Oaklawn there is no compassion or real medicine being practiced. I came into the ER with broken ribs and was given a Lanacane patch after 3+hours they did nothing more for me than I could have done …
It Was a good appointment. I met with a student first, she was kind and thorough then the NP came to explain my options and explain the process of back injections. I felt comfortable with her and our plan for treatment.
This hospital was very rude they would not give or take any information then the ambulance driver treated my child as if she was not injured. Even upon calling and trying to give information out the registrar wouldn’t even take the …
Dr. Sterrett is always amazing! My children, both go to him and he is always on top of getting their medical issues fixed, right away. Between the two children he has performed 6 surgeries in the past 3 years! I recommend anyone …
Setting up payment plans with them is impossible if you wont set up an automatic withdrawal with them. So because everyone else in the world dont pay their bills on time they decide to punish society as a whole and wont send out a bill …
I was treated with total respect. When I got into the procedure room, I lost it not knowing what to expect. I was calmed right down. Then they did their thing. Dr was very nice , gentle and sweet lady along with the other 3 ladies. Praying we’re alright. If not we go from there.
If I could give this place less then 1 star I would. I tore my calf muscle and I waited for hours in the waiting room for the Dr to see me and all she said was it’s not broken. Xray looks good. Then told me to just take some Tylenol and …
I am sad to last night was by far the worst experience I have ever had in the ER. The receptionist was kind and professional. Two people in the waiting room, fully masked, I was also masked until the sobbing episodes began. With the sobbing …
My experience in their psychiatric department was fantastic. Doctors who listen to you and ask the right questions. Brinn who runs talk therapy was amazing, as was Jen who runs activity therapy. I’ve been to two other units and this one is …
I have been going to Oaklawn my whole life. I even gave birth to both of my children there. That part of the hospital is great. I started working in registration in September of last year. I loved working there but could not deal with the …