OB GYN Associates (AL)

OB-GYN Associates

Caring for women in Madison & Decatur, Alabama for over 50 years. We strive to make our patients fee See more

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OB GYN Associates (AL) Reviews ( 85 )

  1. This office is full of unprofessional staff. I overheard the staff talking about patients std results and one girl I think Karlie complain about a patient that called to ask a question. I’ve heard horror stories about doctors offices and …

  2. This place has horrible customer service both checkout desk and doctors and nurses. .their communication is poor! One hand doesn’t kno what the other is doing. Wouldn’t recommend to any one!!!

  3. tried making a first time appt. called multiple times, multiple days, and being on hold multiple times totaling over an hour. never got anyone. not going forward with a place like that.

  4. Dr.Stroud and his nurse Brandy at the madison location are a great team and made sure I was comfortable throughout my visit. The rest of the staff were nice as well.

  5. They are absolutely terrible with calls, I’ve been trying to set an appointment for my 12 week appointment for 3 days & every morning i get put on hold for over 15 minutes just to be told they’re going to have to call me back & never get the call back. Absolutely ridiculous

  6. The floors are filthy. The nurse on staff seems depressed and she kind of takes it out on everyone. I don’t have a terribly high opinion of Dr. Murray, but she’ll get the job done. She’s kind of catty, but I guess that’s just a Southern gal …

  7. Worst ever staff is rude they really don’t care about you as a person just money. I’m 16 weeks into my pregnancy and I have found another doctor wow such a big difference I would NEVER recommend anyone to them.

  8. My 23 year old girlfriend called to make a consultation appointment. She was met with “You are to young have your parents call back.” *click*. Based on the sound of her voice. I am highly appalled and disgusted at this level of …

  9. I have been a patient with OB/GYN Associates for 16 years. They are and have always been amazing. I wouldn’t go anywhere else. I also go because of my awesome doctor, not the receptionist. 🙂 …

  10. Honestly Dr. Tucker treated me like I was stupid for asking any questions and cut me off at one point. I started tearing up while he was still in there and his response “do you need a moment?”. Needless to say I don’t plan to go back there…

  11. I went for my first visit with Dr. Stroud today. He was super friendly and I loved his nurses. The office staff is friendly, very efficient and they were on time with my appointment. I would recommend this office for sure.

  12. I was so afraid to come to a different doctor because all the previous ones were horrible. She was so kind. Took her time. The Pap smear had always hurt. None of my previous doctors could have cared less. She was amazing. Thank you so much.

  13. Let me first state this my Dr. is Dr. Spanglur
    And in know way is this review is pertaining to his he is one of the best dr. I have been to in a long time,,, he is so nice and caring HOWEVER!!! …

  14. The actual doctors are amazing but the rest of the staff is continues to be unimpressive. I’ve continually had problems on their end getting my prescription renewed at the correct dosage. Honestly would not recommend for anything other than the most basic care.

  15. Awesome staff and not long wait times. I went to Dr. Stroud my entire pregnancy and he was AMAZING his nurse Brandy is such a sweetheart too they even loved on my baby when I came in for my follow up appouappoint would definitely recommend to anyone needed an OB

  16. I’m confused, co- pay was $0.00 and was I charged a $35 consultation fee after annual check. Never heard of such a thing. Insurance company told me that they said I asked the doctor a question( great Dr. Btw) well yeah I did and answered …

  17. I have used Dr McCain and Dr Purvis here for the past 4 years. Both are excellent doctors. Dr McCain was with me through my 2nd pregnancy every step of the way, very informative, and delivery was a breeze. Dr Purvis helped me with ovarian cysts and an ovariectomy. I recommend them to all my friends.

  18. Staff is incredibly kind, nurses are so sweet and I have yet to meet a doctor who isn’t great. The PA on the other hand is abrasive, loudly discussed patients in an open area (example: room xyz is 165lbs and 8w. Who does that?! Holy HIPPA, …

  19. I called three days before my first appointment to let them know that my insurance through work had been dropped & asked how much it would cost. I was told anywhere from $60-$200 depending on what all the Dr wants to do. I get to the …

  20. Dr. Acuff is the best! I absolutely love her! She’s personable, cares about what’s going on with your health and your life. I hope she doesn’t go anywhere because I’ve never been so comfortable and happy with the care given by her and the staff at obgyn associates.

  21. Everyone is wonderful! Dr. Purvis has been my dr through 5 high risk pregnancies and he took great care of us! All the other doctors and staff are great, too! Highly recommend!

  22. Had 2 of my children with these people and about to have my 3rd. I could not ask for better doctors. Now the ultrasound techs and up front people. Could be a little nicer honestly. But that’s just my one negative. The doctors and nurses are what really matter. ❤️

  23. I can’t thank this group enough for their compassionate and competent care for me during my high risk pregnancy with my 2nd child. I went to a different clinic yrs ago with my 1st, and felt like just another number there since they were so …

  24. The doctors here are great! Dr. McCain and Dr. Stroud are so great to talk to. The office staff is very nice and helpful and I would highly recommend going to Madison. The Madison hospital labor and delivery is a beautiful. If you Pick OBGYN Associates you will be so happy!

  25. A nurse called to provide results from a test. She literally call at 1159 Am. Right before the office closes for lunch. I called right back and of course they were close. I call right at 100pm and was advised the nurse is seeing a patient …

  26. I am a RN at Huntsville Hospital and know many RNs at Womens and Childrens who miss the days that Dr McCain, Purvis, and Spangler were there. Most of them say these doctors from Decatur were heads and shoulders better than most of the …

  27. I was a new patient today for the new doctor on the team Dr. Jones. I arrived at 2:42p for my 2:45p appointment. Because I didn’t arrive 30 minutes early to fill out the new patient paperwork. Dr. Jones asked me to reschedule my …

  28. I had scheduled an appointment 2-3 months ahead and they called me the day before my appointment and told me that there had been a scheduling error and had to cancel my appointment. I went ahead and rescheduled my appointment, but I …

  29. What a blessing to find this place and most importantly to find Dr. Stroud! We could not be happier! The facility is nice and clean and the staff has always been friendly. It’s never been a problem when I needed to bring my other children …

  30. Very professional staff. Minimal wait time. Dr. Schuster is wonderful! He took the time to listen and address my issues. I had some concerns about having a surgery that was quickly recommended by a doctor who didn’t seem to listen nor …

  31. The doctors are incredibly caring, and the staff is so helpful. The office has been renovated and Looks beautiful! The physcians deliver at Madison Hospital which has the best birthing rooms around northern Alabama. You can’t go wrong choosing OBGYN associates as your health care provider.

  32. I absolute love OBGYN Associates. The Dr’s are very patient and knowledgeable. They make sure they take their time in explaining information. The front desk is also very warm and pleasing whenever you enter the office and I have always been …

  33. We are so thankful for the kind, knowledgeable doctors and nurses at OBGYN Associates. We mostly worked with Dr. Stroud who treated us as family. He was willing to listen and answer any crazy question we had. He was also encouraging and …

  34. Absolutely LOVE this place and the staff!!! Clean, comfortable rooms and very nice waiting room. I used Dr Stroud through my first pregnancy last year and couldn’t be happier. Even when he was unavailable, the other Doctors and Nurses …

  35. Let me be the first to say, I’m never one to leave reviews unless the experience is STELLAR. So here I am. Words can’t express how great of a place this establishment is as a whole, but I have to give a VERY SPECIAL kudos to my OB, Dr. …

  36. I started seeing Dr. Stroud in May because I’d heard so many great things about him from a coworker. If my review was based off of him and his nurses alone, I would most definitely give this a 5 star review. Dr. Stroud is the most caring …

  37. I’ve been so pleased with Dr. Acuff, her nurse Scarlett, and the entire staff that I’ve dealt with during 3 appointments and a few phone calls. I saw Dr. Acuff personally, and I took my daughter here for her female appointment and I cannot …

  38. I have been seeing Dr. Acuff since my referral to OB-GYN Associates, and I love her! I’m 8 months pregnant, and I have never had any problems at the office in Madison. My appointments always start on time, even early most of the time. …

  39. Great groups of nurses and doctors. Receptionist is also pleasent. I didn’t have problems with scheduling appointments or seeing the doctor on time. (Other than once, there was an emergency at the hospital and was stuck waiting for 30-40 …

  40. I just had my second baby in October and came to OB-GYN Associates at Madison for my entire pregnancy. I saw mainly Dr. Acuff, but occasionally saw Dr. Clem and then Dr. Stroud ended up delivering my baby. I loved all of them, they were all …

  41. I had two appointments here and Dr McCloud was very insensitive. She did not listen to my concerns. My last appointment here was in October. It’s now February and I received an email saying I had an outstanding bill for my child’s Circumcision. I do not have any children and struggle with Infertility.

  42. I had 2 appointments at this office with Dr. McCloud. One was an annual visit with a pap smear which I still have yet to receive the results for, a year and half later. When I tried to schedule my next annual appointment, I was told that …

  43. Dr Stroud and his nurses are absolutely amazing! The only reason I am giving 2 stars is because of the craziness I’ve dealt with after my LO was born. The issue is the billing department. Due to the clinic not processing my insurance claims …

  44. Absolutely love Dr. Stroud! He is very friendly and easy to talk to. I never had any concerns during my pregnancy or delivery because I knew me and my baby were in good hands.

  45. Love this office… From the front office to being seen by Dr. Tucker hands down the most comfortable environment. Dr. Tucker was so patient and explained what’s going on with me in detail. I wish I had met this office 10 years ago because I know I would’ve been taking care of properly.

  46. I highly recommend this place! I LOVE the environment and the staff and doctors! Front desk is the best, the girls are so sweet! Great job! Angela is the greatest at helping getting answers to my questions, very helpful!! If your looking for establishment for gynecology or for OB, here’s is the place to be!

  47. I loved Dr. McCain, but the Madison office is so unprofessional. I delivered a baby in 2019, at which time I had two separate insurances. The billing department only billed one insurance and left me with a balance of $1,452 to pay. I called …

  48. I absolutely love Dr. McCloud! I was a patient for two years. She was always helpful and professional! I was also super happy to find someone who looked like me. It’s very important to find a doctor who understands you, and she did that. …

  49. *UPDATE: postnatal care is essentially non-existent if you have any actual issues. I love my doctor, but the hoops to jump through to see my doctor was less than helpful during my postpartum recovery. …

  50. I just moved here from NC and as I am pregnant, I naturally had to find an OB & this place was highly recommended. So far this place has been decent. however, I recently tried to do the early gender reveal (16 weeks) and since my boyfriend …

  51. It’s a shame to write this, because I’ve really liked seeing Dr. Clem as a patient the past year. However, my experience with this office has been horrible, and I’ll be telling all my friends to steer clear. If you need anyone to do …

  52. The OBGYN visit with Dr. McCloud in Decatur was not geared toward the patient. It was more like, you know what you have and there is no other option for you. Next!! Relationships are still important in customer service!

  53. Dr. Stroud and his team have been very professional and personable through the good and the bad with excellent bedside manners. They have worked with us so well being thorough with any questions or concerns we have experienced. …

  54. Omg! I’m just now looking at all these bad reviews! I recently just left! I was a new patient, I just asked for anyone to see me & I booked with Dr. Tucker! He walked in with an attitude of I don’t care. I told him exactly what I told his …

  55. This breaks my heart to write; however I hope this saves another woman from the fear, embarrassment and confusion I just felt. I went in to see McCloud due to an issue I’ve been experiencing over the last few months. This was my first (and …

  56. I was a new patient today with Dr Tucker and would not recommend him. I didnt appreciate being talked down to by a man that is probably young enough to be my son about hormones and menopause. Not to mention the office staff telling me …

  57. I typically avoid leaving negative reviews as I try to give people the benefit of the doubt. However, after this experience, I felt it was most necessary to leave feedback so that another woman/person does not find herself/themself feeling …

  58. This place is absolutely ridiculous. Besides the fact that it takes weeks to even be seen by your regular doctor the office staff is extremely rude and unprofessional. I had an appointment scheduled due to some concerns only for it to be …

  59. I would never recommend this place. They are rude and unprofessional. I was diagnosed with gestational diabetes (high risk pregnancy) working manufacturing labor and working so often that I was literally getting about 4 hours of sleep each …

  60. I have had two children with OBGYN Associates. My experience there was always positive. My primary OB was Dr. Stroud, who is wonderful, but I also enjoyed getting to know and see the other physicians in the practice. I always felt very well taken care of and would recommend this practice to any friends or family.

  61. This group was amazing, and I was very comfortable with all of the doctors. I’ve heard horror stories about how obgyns don’t listen to the mom’s request, and they listened to me from day 1. …

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