Oberweis Dairy

Ice Cream, Oberweis Ice Cream and Dairy Store

A visit to any Oberweis Ice Cream & Dairy Store brings a little nostalgia and a lot of happiness. We bake our famous waffle cones every day, make our signature whipped cream from scratch and serve our super premium ice cream in traditional fountain glassware. We welcome everyone to relax with a friendly game of chess, checkers or other games while enjoying your favorite ice cream treat. Every location includes farm fresh Oberweis milk for sale in glass bottles in addition to an assortment of premium grocery items. You can even sign up for home delivery and we will deliver Oberweis goodness directly to you. Find our stores in Illinois, Indiana, Michigan and Missouri. Check home delivery availability on our website.

Oberweis Dairy Contact Details

Oberweis Dairy Reviews ( 250 )

  1. Terrible management. Terrible experience overall. 3 employees messed up on one simple order. I wish I could post the video on here of this “shift leader” talking back.

  2. Good ice cream, the customer service isn’t all that great the workers seem preoccupied and don’t say hi or follow up with is everything ok, but I guess customer service isn’t the priority here, but the ice cream is good

  3. All the Employees looked sad and tired. I don’t even think they get paid ebough here. I would like to come back when they look better but the ice cream was okay.

  4. When you really want the best ice cream or fresh milk, you can’t beat Oberweis. The old adage You Get What You Pay For so applies to this company and all of their offerings.

  5. Excellent Ice Cream ect, But I paid 10.00 for a Milkshake,No more, Awesome Service,Awesome Products,It’s Just Way to Much Money,But they Do A Great Job🙏🙏 …

  6. Very expensive for what you get. Entire restaurant smells like spoiled vanilla milk. Parking lot was terrible, busy with no room to move let alone park. A very poor experience all around. Will not be going back to any Oberweis.

  7. They are out of chocolate marshmallow ice cream for Sunday’s and refuse to pull the quarts out of the cooler to fill a customer’s order. WILL NOT RETURN!

  8. Your parking lot isn’t all that great because I stopped in to get a vanilla cone and when I came out there was ten cars waiting right behind me in line to get ice cream. I was going come on move really why don’t they. What I meant was your lots to short. They are blocking you in.

  9. Have always thought Oberweis ice cream is the best. Ice cream is delicious, and the rest of the dairy products that they sell are also top-notch! Best shakes anywhere!

  10. Your staff is working super hard tonight to accommodate so many people at your N.Aurora location. However they are getting hassled by unhappy customers that arent getting served in a timely fashion. Your location is truly understaffed tonight and management needs to give these workers a big bonus for working so hard!

  11. Excellent service. The ice cream is delicious, which is par for the course with Oberweis. The staff is very friendly and helpful, and made sure to stop by our table to make sure everything was good.

  12. Awful service, I just stopped by to buy some eggnog and I was asked to park and someone would bring it out to me, after 25 minutes of waiting in the parking lot I decided to come in and ask what what’s going on so then they tell me that …

  13. Love their Icecream bought 4 quarts a different flavor for everyone butterpecan, chocolate marshmallow, plain chocolate and cookies and cream everyone was very happy and looking forward to the next scoops

  14. When I was young I found $50 on the floor and that I could only describe as amazing. Well the chocolate peanut butter ice cream blows that day away by far. That ice cream is like being in the Sahara thirsty and you come across a worm hole that leads you to the source of Figi Water times 10.

  15. We have been Oberweis customers for around 5 years and love their products. Last night we received an email notifying us that our items were out of stock and we would not receive a delivery today. This was frustrating to say the least. I …

  16. Great, quick, friendly service, the place is nice clean, free jukebox, And the ice cream is Super Delicious!! Can’t wait to try the frozen latte made with their premium ice cream!

  17. Apparently Oberweis is the place to be in North Aurora! Loving the new Portillos-style drive through process. There was a long line, but it seems to have really sped things up. We all enjoyed our ice cream.. As always. A bit pricey, but delish. 😊😊 …

  18. Alex was a very, and I mean VERY, helpful employee. He was great at managing the rush on Sunday and got made my ice cream the way I like it. Will definitely be returning!😋 …

  19. SO delicious!!! We go their chocolate cake shake and strawberry shake. BOTH were delicious, but as much of a chocolate lover I am, I thought the strawberry shake was to die for. Definitely get that!

  20. If you don’t like Oberweis ice cream, there’s something wrong. It’s an area classic and always has amazing ice cream. Their shakes are awesome and on Sunday they have a magician!

  21. Very nice inside and clean! Service was good and people working there are polite. Very expensive though! Went to celebrate my son’s birthday. Was happy with what he purchased but just be aware that if you are on a tight budget you might not want to go there.

  22. The ice cream is fantastic, however the frisbee golf course was not as fun as I thought….long story short the chains for the par 3 first hole was apparently a group of bikers with chain wallets that were not happy with a groin shot. Best ice cream and milk on the west side of North Aurora.

  23. The absolute best ice cream besides cold stone. Delicious. Pricey but delicious. I just think is rude for them to hand you your credit card reader and ask for a tip.

  24. Just moved here from florida. Never in my life had I heard of Oberweis. I am absolutely floored! It is the best ice cream I’ve ever had. The cookies and cream is my favorite! 🤤🤤🤤 …

  25. Great ice cream and other dairy products straight from the factory. Their quarts of ice cream are buy 3 get one free, so take advantage if you are trying flavors or stocking up. Too bad the owner is a politician, I’m trying not to hold it against the business.

  26. They were very friendly, sanitary, and were more than happy to accommodate for my s/o’s gluten allergy. Great service! Just check their site before picking a flavor if you’re gluten-free.

  27. I always loved the fact that you can see quality assurance in the main lobby through the glass. The ice cream is always fresh and sweet! A great place to bring the kids.

  28. Nice spot on Main road to eat delicious Oberweis Ice Cream. Very clean and family friendly. The parking is good and access is great. Nice location, maybe could have been closer to downtown St. Charles overlooking the river, but hey, I’m not …

  29. We have normally used the drive thru at this location. Service has been appropriately expeditious and the staff jas generally been professional. Oberweis ice cream is top quality. Pretty easy to.get in and out of the lot and plenty of parking if you’re dining in.

  30. I love Oberweis ice cream so I go there pretty frequently but this time I left a little disappointed. I ordered a waffle cone with 2 scoops. One mint chocolate chip and the other butter pecan because they’re my favorites. In the past they …

  31. Even on a busy summer night, the staff was friendly, service was quick and the ice cream was the premium quality we expected. Add in a fun atmosphere with chess tables, outdoor dining and free juke box and this place is a real winner. Great job Oberweis!

  32. Most of the time I come here, I go through the drive through. I end up looking at my receipt after the fact and I get charged for something completely different than what I ordered. Its happened 3 times in 1 year. Ice creams good. Orders …

  33. I enjoy Oberweis ice cream, so the only reason I am giving it this rating is due to the person who took our order through the drive-through. The person did not have the best customer service. The person was in a rush to get us through as …

  34. Great service and a delicious selection of ice cream, milk, and other dairy products. I like that they have chess sets on some of the tables inside to entertain the mind while you wait. Or there is a drive thru if you want a treat on the …

  35. Nice location. Smallish drive thru. Lots of parking. Attached to the factory or offices. Serves hot chocolate as well. Tables inside have checker boards on some. A couple tables outside for enjoying a treat in nicer weather.

  36. Ashley (or Amanda) assisted promptly with an issue while I was in the drive through about my moola points transfer. …

  37. Normally the ice cream is great, however, not this time. The shake we ordered to go came out in a glass. They took it back and when we got to the car, it was completely runny. The waffle cone I had was stale. It tasted like it was laying …

  38. On top of having excellent ice cream this company has been a staple of the Aurora area for over 50 years. In fact in the 1970s and ’80s we had Oberweis deliver milk and OJ weekly in a stainless steel ice chest cooler right outside our front door. I couldn’t wait for delivery day as a child. Top notch all the way around.

  39. Very cool store, connected to a large production facility with a viewing window. We were there on Saturday and nothing was going on in the factory so I don’t know how active it is other days. Ice cream was perfect, service was fast and friendly, dining area was clean as were the bathrooms. Overall is highly recommend it.

  40. I ordered chocolate Marshmello but I think they gave me just chocolate. If it was indeed just chocolate it was a delight. If there was supposed to be marshmallows then it was seriously lacking. But I’ll assume I was misheard (I was wearing a mask) and it was truly just chocolate.

  41. Ice cream is good, a Hispanic worker with long black hair is super annoying, then he goes skateboarding in the parking lot…one weekend I went around 11:20pm but found it closed…but that young man with some other workers were drinking …

  42. They serve real premium ice cream, and toppings for the ice cream. Plus you can pick up all kinds of groceries while you’re there. I have never had any bad ice cream from Oberweis. I will definitely return when I’m back in the area. I have been back, and it is still same.

  43. So not enough room for full review on here,bestbice cream ever,brandy icecream is off the chain,the chocolate malts, no contest anywhere I’ve ever been..you gotta go when u absolutely crave anything ice cream

  44. I love oberweis ice cream more than any other. Every time I go to this location I get the best treat ever and my orders are always on point but for some reason when I make doordash orders from this location it seems like they don’t pay as …

  45. This was our first time dining in anywhere since Feb 2020! We brought a card game and played at the game table while enjoying our ice cream. Very clean and friendly service. Will definitely return (hopefully before another year passes lol)

  46. I had forgotten how expensive the ice cream was. In case you aren’t familiar with it, you pay for the scoop (which are not cheap nor large). I walked out with 2 sundaes paying $20.00 or more. One scoop didn’t even make sense for the price …

  47. Ordered 3 items at the drive up and nothing was what we ordered! So I had to walk over to a lady taking orders at the cars, waited til she was done, said excuse me, and she looked at me and walked away! Caught up to her and told her about …

  48. Worked here for short period as home delivery driver… so disorganized it was scary… 4 managers in 6 years should of been a red flag. Everyday was diffent…never knew what you were getting into…oh snd training good luck…they threw …

  49. What a joy to find this hidden jewel in the MI area. My wife and I were pleasantly surprised when we move to MI there was an Oberweis. Having tried the Oberweis in North Aurora, IL and this one, I was able to compare the two. I can say …

  50. So very disappointed that we were asked to put a mask on to enter the store. This is ridiculous and shouldn’t be a must at any store. I believe it should be a personal choice and I can say we will no longer buy support or patronize anything …

  51. Originally posted a mediocre rating. I was given a very generous offer to come b back to try another item. Gotta tell you, this time, with a great suggestion by a helpful employee, my shake was amazing! Thinking it had to be the best shake …

  52. My kids and Grandkids love it. Off-season now but still a great treat. Went through the drive through in the summer and the lines were long, but they were very organized with how they handled this. The lines moved faster than I expected. Ice cream was so delicious.

  53. I ordered a shake vanilla ice cream with hot fudge and strawberry they got it totally wrong there was no hot fudge I don’t know what kind of chocolate they put in there but it was very little of it no real pieces of strawberry. Oberweis is usually known for great shakes ice cream milk so sad to see that hope it gets better

  54. They’ve taken a cue from Portillo’s and have a roving order taker in the drive thru. Unfortunately it doesn’t seem to speed up the line. I had to wait for my order at the window, which they hadn’t even started until I got there. Meanwhile …

  55. Everything is always delicious! Malts are my favorite. 1,400 miles away and when I go back home (Chicago) I make it a Must Do at least two times and that’s ordering a few things. Can’t go wrong with anything. 🙂

  56. First visit here! Went inside to enjoy our ice cream cones! The ice cream was creamy and delicious and the cone was crunchy and yummy too! Most definitely will be back! Highly recommend for your ice cream treats!!

  57. I take my young daughter here regularly as a reward for good behavior, effort and trying hard. She loves the ice cream shakes and always tries different flavors. The staff is always polite and well trained. The facility is clean and sanitary. I look forward to many more years taking my daughter here after a hard days work.

  58. Fast and polite service, but I was not a fan of the chocolate milk. 😢 Prairie Farms tastes better.
    I’m open for a go with the regular milk though. Hope is not lost! …

  59. I love everything oberweis. Product and quality wise , theres no complaints. But as far as CS at this location , they really need to make some changes. I went in last night to grab a to go because the drive thru was super long. I ended up …

  60. Staff was very friendly and seemed to be working hard. It was really busy and they were doing a great job of keeping up with the customers. Ice cream was delicious of course 😋 …

  61. I waited 45 min in the drive trough to get 3 kids ice creams. While people kept going inside and coming out quickly. I complained and they told me there is 4 staff members taking orders inside while only 2 in the drive trough. Poor management honestly.

  62. Every once in a while, you gotta hit up oberweis factory shop. The freshest ice cream available. Prices are premium but the quality is the best. I like their chocolate malt but everything is delicious. Mint chip is one of their best ice creams. Just desserts, so no food.

  63. Growing up in Aurora as kids in the 1970’s, we used to save our pennies and we would ride our bicycles to the Oberweis Dairy on Lake St to get some ice cream or a milkshake. They had an ice cream / malt shop right off of the main dairy …

  64. First time! I have whiteys where I am from so I am spoiled. If you ever pass through Quad Cities Iowa check it out. But this was amazing! Friendly service, fast and delicious. Friendly. Made there own waffle cones. Fresh!

  65. By far the BEST icecream you could have in your life. Recommend it 100%. My daughter got a free balloon and you get to see part of the manufacturing process and quality testing. Great setting to teach children about the process. My favorite was apple pie sundae. The small one is enough for two not very “sweet tooth” people.

  66. Super clean store with very friendly staff. Been here for the first time and it’s already my favorite. Ice cream quality is definitely worth the price. Definitely recommend this place. Don’t miss out if you cross by the store.

  67. This is simply wonderful . We visit here for ice cream every week . They have a lot of flavors . My personal favorite is dulche de leche though it’s seasonal . You can take just ice cream or with sundaes . They also have juices , dairy …

  68. Historically the best ice cream in Illinois. You have to try it at least once if you are visiting. For the locals, most of us have tried it and loved it. The milk is the most delicious I’ve had, creamy and full of taste. The banana splits …

  69. Very nice intake for milk and the intake gentleman who works there is very nice.
    Probly the warmest intake iv ever been in if you have tall stakes on your semi stay to the left of the intake as you’re driving in

  70. I’ve Honestly worked here, They are Very Respectful, All of Their Ice Cream Milks and Other desserts Are Amazing! I Definitely Recommend Oberweis As a Go To! Keep it up 🙌🏼 …

  71. So far I’ve tried your chocolate milk and lemonade. They are so yummy! I found your product in the grocery store and wanted to try it because of your beautiful glass bottles. Thank you! I will continue to buy your awesome products. Very happy and I highly recommend!

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