At Ocala Family Medical Center, our competent and compassionate team of providers and professional staff is dedicated to providing you and your family with the highest quality of innovative and integrated medical care Our goal is to build lifelong relationships, one patient and family at a time, while getting you on the path to better health and increasing quality of life. In healthcare, one size never fits all and we recognize that; which is why we believe healthcare is a team effort, with you being at the center of your healthcare team. We strive to empower our patients by encouraging them to take an active role in their health.
| Friday | 7AM to 6PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 7AM to 6PM |
| Tuesday | 7AM to 6PM |
| Wednesday | 7AM to 6PM |
| Thursday | 7AM to 6PM |
2230 SW 19th Avenue Rd, Ocala, FL 34471
(Translated by Google) Laboratories doctors are racists men.
(Original) …
(Translated by Google) It has almost everything and what it lacks I hope they have it soon. There are many doctors of different specialties. There I have my primary doctor and my cardiologist. They both speak Spanish. And many facilities. …
All of the staff at the front desk, that i have spoken, with are very rude on the phone and do not have customer service qualities nor patience to handle patients.
Very professional, all in one medical facility.
I see B. Lucin for my medical need. See is fabulous. I actually look forward to seeing her.
Rude staff, they never properly notify you about anything, and long wait times. Do yourself a favor and don’t even bother going here.
We love Samantha Weston. She is
my husband’s primary and she is
so knowledgeable and such a nice lady. We appreciate that when we saw her for a …
From the moment I walked in, Everyone treated me with respect and very professional.
Brittany Lucin is my Primary Care provider at Ocala Family Medical. She is wonderful! Not only is she knowledgeable and professional, she is kind, caring, and attentive to my medical issues. When she sent me to the hospital after I …
Good medical care
Dr. Williams is the best
I love Todd Panzer
Excellent all in one facility
Its the only place I will ever go to.
Caring kind professional health providers
Not organized!!!
Unethical business practices
👎🏼 …
Outstanding care. Thorough patient care.
Love the practitioner hate the practice…
Horrible service from staff will no be returning
just a big waste of my time tbh
great staff. excellent service! you must go !!!!!
First class and efficient health care.
Great place if you get right provider
Best in ocala. Dr Panzer and his staff are the best
An all inclusive medical facility with a great staff.
Great care providers. So glad I found them
Ok lol
Always been a very helpful place for me to get care.
Very Happy with my Dr, and her staff ❣️
SHERRI AT COREY WEST OFFICE IS A NIGHTMARE.
The doctors, nurses and clerical staff are very caring.
Awesome. Every need is met on time and doctors and nurses are very friendly
Definitely a One-Stop Medical Center. Every kind of doctor and Specialty, along with all the testing facilities
Todd Panzer has been very thorough and made excellent referrals.
Most caring staff. Great hours. Equipment on site so no running around town.
Make sure you agree with them because if you don’t you will be sent a certified letter of discharge from care.
Long wait times, tend to skip appointments at times, but friendly staff always willing to help
Beware when you go here ! Check your bill and co pay they charge for doctors that you never see . I have filled a formal complaint with the Dept of Insurance .
Excellent experience here everytime. Todd goes out of his way to ensure patient satisfaction.
I am trying to get in touch with the doctor it hard to even get a call back from them this place suck they are rude You have better luck at the ER .
Love Cori! She’s the only reason I haven’t changed Dr’s. Can’t get through!!!!
Just got off phone with receptionist – could not be more rude and off-putting. Will definitely not use this practice.
New patient but so far it seems to be a good fit forvus.
Our whole family uses Linda Bellows we love her and have complete trust that she does whats best for us.
I love this place. Great care & service
Sick people together unclean environment breeding ground for things we can’t talk about stay outside till they call your name they’ll find you
I could go to ED and get better value. This place is a joke poor care, service and value. They don’t care about you and they make sure you know it.
This is the worst doctor’s office alive anybody that goes to make an appointment here is a complete fool you ask them to call you back they don’t call you back they make up reasons on why it’s not their fault that then they discharged the patient and the nurse practitioner Corey is a joke worst doctor’s office I’ve ever encountered
Nodody says hello welcome nothing. 2nd time visiting and still haven’t gotten a hello. They dont even look at you when they talk to you.
If you are looking for a caring, accomodating, patient centered doctor’s office, look elsewhere.
Good doctors but they over book the family doctors, having to wait almost 3 weeks to just see your doctor is just plain stupid, looking for a new doctor now for myself and family because of this over booking issue
Ocala family medical is amazing and I was treated well by the receptionists , nurses and providers. A+ Doctors office . Would highly recommend
Never return calls and hard to get appointments. Looking for new primary care
I’m not sure why there are any poor reviews on here to be honest. Everyone is pleasant that works here! Now as for waiting, you have to wait a long time pretty much anywhere you go.
Love Laurel Bryant. Front office staff and nurses have been nice too. No complaints from me.
The medical staff is greats have been going her for years the only problem is the non medical staff they are rude and don’t even say hello all except for one young lady that always sits to the left but the rest are extremely rude that goes for a few of the ladies in the billing department also
ON THE PHONE 6 TIMES AND THE SHORT WAIT HAS BEEN 9MIN. NOT ABLE TO REACH ANYONE ON THE PHONE, HAVE TRIED SEVERAL OPTIONS.
Even with an appointment I have been waiting to be called for over an hour. Every single person after me has been seen. Staff conduct themselves indifferent and without sympathy
Called just now at 5:10 and recording said office was closed. Website says open till 6:00. Did you change your hours?
I love this place. Specially Todd Panzer. He is an amazing doctor. I wouldn’t go anywhere else.. I never knew a Doctor could be so nice and be so amazing..
One stop medical needs. Great location with fabulous staff. Both my husband and I use Ocala Family Medical since moving to the area 2 years ago.
All in All Not Good My wifes appointment…10:40 appointment …we are from out of State… nothing against the DR.s there except …..they called in a script for a cough medicine that contained codine to walmart on hwy 40 which is a …
Dr Cruz is amazing! Helped me relieve my back pain!
This place is nothing but a money digger! They can’t diagnose anything or give you proper medication. …
All in one shop, no need to travel around town for most appointments unless it’s an extreme expert. Fair pricing as well. Friendly staff, very attentive.
Sad to say… even though they squeezed me IN… I never go to doctor UNLESS REALLY NECESSARY…. I had excruciating eye pain and swelling that was clearly visible… one nice lady patient even offered me her water after noticing how …
Please don’t go here if you care about your health and family. The staff is terrible. They don’t care. They’re horrible. The ladies at the front absolutely rude. If I could give none I would.
Tell me on the phone I can set up a payment arrangement and then when I get there you tell me I need to pay at least $100. Maybe you should be more specific. Thanks for wasting my time and having me miss a work day.
Everyone very nice and professional.
Been in the waiting room over an hour. No one told me they were behind or anything. I had to ask after 40 minutes. Been coming here for years. Staff is great but seems they are overbooking and losing their customer satisfaction.
They wouldn’t even check me for my list of symptoms (can’t even function or go to work) because I had a few symptoms related to covid. I had a negative covid test. Place is a joke.
Love my doctor however his assistant needs to be replaced. Horrible service from staff. Been coming for almost 2 years now never had a problem till 2 months ago and today was the last straw.
Dr. Reyes is horrible, no humbleness, no etiquette not care in the world. Miss Dr. Rodriguez very much this facility has gone down hill very sad.
We see Brittini Lucin, she is amazing, compassionate, tells it like it is, caring, she actually listens to you, my husband and I are very pleased with her. She’s the best!
As we just shared Thanksging, it seem a new holiday was added, Black Friday. Now all businesses remain closed so they employees can go partake in special sales, during what should be normal business hours
Nothing good to say here !! Sent my husband here for a 2nd opinion …Bad mistake …He compared it to a Wal-Mart cattle drive . The doctors and staff where dressed so casual that he did not know who was who and then after a very long wait …
Compared to other facilities, OFM has been a great experience for me. My doctor is patient and thorough, they have almost all the diagnostics in house and are very friendly.
My husband and I have been going there for years Todd Panzer is the best we would never go anywhere else. Sometimes it’s a long wait but that’s because he cares and takes time with his patients.
I’ve been going here for years and am very happy. The staff are great, the place is always clean, and almost everything can be done on-site!! No need to go visit two or three different places for Imaging and/or bloodwork or something else.
Absolute horrible facility for both patients and employees!! I worked here for almost 3 months and was terminated for no reason. The amount of stress we were put under is ridiculous!! I would never recommend anybody to this place!!!
I was a patient for well over a decade. I noticed as the practice grew patient-centered care went out of the window. If you want to feel like nothing more than a walking copay then I highly recommend!
Love it Tyler Lyndsey is the best ARNP he really cares
I have had nothing but a fantastic experience for 10 years with Todd Panzer as my medical provider. He cares enough to call personally after I was seen for various injuries and illnesses. Everyone in his area has been very kind at all times.
I have the recent opportunity to be a patient at OFMC. This facility is first class, efficient and Definitely a One-Stop Medical Center. ALL the medical staff and Physicians were very helpful and professional.
Won’t let you in the building without a mask regardless of vaccine status. Pure Covid Sheep
Amber Starling, a nurse practioner who was more concerned about leaving than diagnosing and treating.
I wrote down and confirmed multiple times I am allergic to Zithromax which is a …
The last few times I’ve been here have been terrible with wait times. It’s out of hand. Today I waited over an hour just to get lab results. I should have walked out. After multiple appointments and having to wait AT LEAST an hour to be seen, I won’t be back. Unacceptable.
First of all the PAs and the Nurse Practitioners are wonderful…but the clerical staff could not be worse…I fear that finally after years we will have to move on…the incompetence and uncaring attitude of everyone in their office is …
Love, love, love this place! You can have bloodwork done, xrays, ultrasound, be seen as a walk in, and schedule a CT or contrast MRI if needed. It’s great to have everything available, it’s like a mini hospital. Good job guys!
Very unprofessional. Cancelled my appt that I waited a month for and never told me. Provided misinformation about the doctor. The staff had no explanation except that they gave my appt to someone else.
Anne Moyer was nice. I have been trying to speak with her nurse…..left voice messages on Ann Moyer answering machine at least every two weeks for about 2 months (4) trying to get an appointment with a gastroenterologist Ann is referring me to…. I never received any return calls! This is very frustrating and uncalled for!
Dermatologist Dr. Ken Wallace is an enormous asset to your practice and I am pleased to have him here in the neighborhood. Growing up in the Florida sun, I have been to several “biopsy factories” that cared more about their insurance …
The billing department is terrible. They cannot explain my bill and no one is able to answer questions. No one knows what is going on. I feel like there is billing fraud. When I contacted my insurance provider they could not explain why I would have a balance with the provider.
It’s the best place l can go too. Dr. Robert William’s is one of the best doctor’s l ever had. He’s so caring, and intelligent. The place makes you feel at home. Everything is in one place for what you need. Thanks Dr. Williams for being you.
I’m giving OFMC 3 stars because, while I love Dr Williams and his staff, my experience with Dr Wallace, the OFMC “dermatologist” was like something out of a horror story. I was told he was a board certified MOHS dermatologist, and went …
Very bad attention , very long wait to be seeing at the moment of the appointment.
I do not have enough positive things to say about Stacey Graham. I have been using his services since 2010. There is never much of a wait. He is always attentive and thorough. I would recommend him to anyone.
Love Dr. Alverado! She’s attentive, thorough and actually listens and gives feedback! So refreshing after the horrible treatment for 5 years at Family Care Specialist with Dr. Nardandrea who has the absolute WORST bedside manner of any …
Called first and was told by receptionist to come on over after I told her what my symptoms were. Sure not very concerned about you if you think you might be having problems with your heart. Do not go here! Leave you sitting for 20 …
My ex-wife used to work there 7 years ago. I was picking up a patient who was not ready to go yet, so I drove around the building looking for my rider.
I got to the side and ask one of the office workers if Sharon still owned the …
DO NOT GO TO DERM! Rooms are never properly sanitized and neither is equipment. I saw a nurse drop a need on the ground and pick up and put it back in her basket when it should’ve been discard immediately. I saw a piece of skin left of the …
Been a patient of Stacey Graham’s for awhile and he never ceases to amaze me. He’s professional and makes me feel comfortable and at ease during my visits. The staff is also very nice and professional too. The facility is super clean and I would recommend this place to anyone needing a good doctor.
All my wife needed was a referral to get treatment for Covid, I was told it was sent but never was, she had to suffer for their incompetence. someone should be fired for this type of neglect.
Very good medical center and very good Doctors and Nurses
When my Insurance changes a few years ago I had to stop going to Ocala Family Medical, I almost cried. …
If you like to wait, can time 1/2 day off from work, or are retired and have nothing to do, well this is the place for you! After 45 minute wait past my appointment time, it was going to be another 15 minutes. I took time off from work and …
As much as I love the one stop shop that this facility provides you with, they cannot seem to bill your insurance correctly..EVER. Everyone I have been seen, I have to call back in and have them fix whatever coding they sent in originally …
Love the care I receive here. When you need to be seen quickly they are always accommodating. Karen Larsen is the best. Labs can be performed on premises so you know what is going on immediately. I feel like a valued person, not a number.
I have been going to OFMC for years now. I have a rare cancer, the Mayo clinic missed it but Dr. Robert Williams was diligent and never gave up on me and when he finally got some tests back and found a diagnosis, my treatment began after 2 …
Will be finding another provider. Over a 3 week waiting period to see my physician so I started seeing a Nurse Practitioner. Total disregard to my health, can’t even return a phone call. Very disappointed in the overall services provided by this facility.
Great team of all different types of doctors. MD, DO, RNP, CARDIAC, PT, many issues can be resolved in one place. On site blood lab, xrays, Sonograms, etc. Very nice knowledgeable staff and doctors. Large parking lot, safety isn’t an issue.
I have been going to OFMC for over 10 years if not more. Laurel Bryant is the best PA. She sits with you and reviews your labs while sitting next to, never talks down to you and makes sure you understand everything before you leave. Dr. …
Dr. Collette Mercier is a fantastic and efficient provider. We never have to wait long and Dr. Mercier is a compassionate and thorough provider. Any time we have visited her she knew right away what was wrong and helped us to get well. My …
My family has been going to Ocala Family Medical Center for a little over a year and although the physicians are amazing the administration staff is something else. I have never experienced such unprofessionalism as I have received from …
Average at best. Becoming increasingly disappointed with the less than spectacular service/medical attention. They are not patient-driven, but profit-driven. At least that is the way it seems. Be advocates for your patients. Go the extra mile. There is really nothing wrong with that. If we continue on this path I will be moving along.
Past experiences have been good, however today I had an appointment at 4:20 pm. I was not seen by my doctor until 5:30 pm. This may be the customer service the medical field practices, however the customers expect better response and timelyness. If it happens again I will search for another medical provider.
I have never had a long wait. Some people have had problems apparently but I’ve never experienced it. They are friendly and helpful and the doctors explain everything in detail for you. Tests all done on property. Coming from NJ I find the “everyone in one place” thing to be so accommodating.
Todd Panzer is awesome!! By far the best ARNP-C I have ever dealt with. He and his staff are extremely caring and attentive. I never have to wait very long to be seen. I recommend him to anyone I meet seeking a new provider.
I would give this office 0 stars if possible. I went in for my yearly FREE physical and the doctor inquired if I’ve noticed anything noticibly wrong and I mentioned I have some migraines every now and then. Dr pecoraro, which was awesome …
The lab department is awesome! Came in this morning and Brock did an amazing job. He calmed my nerves and just kept talking to me until he was done. The other Tech’s are also amazing, they really care about their patients. Thank you so much!
I want to share my experience with the wonderful Dr. Yazmin Amin. She is absolutely awesome. Dr. Amin was kind, open and honest and answered every question I asked of her. When I had my stress test she was there with me easing my fears …
My husband and I are totally pleased with Dr. Balch and her staff. We have gone here for 9 months now. My only criticism is of a young man that does blood draws. I will never let him touch me again. The draw was the most painful I have ever …
This Office is great in the aspect that everything needed is right there. Labs, MRI/CT Scans, physical Therapy, dermatology, gynecology, etc. My only complaint is that the one DR/ARPN that my spouse and I prefer to deal with is only there 2 …
Women be warned! The OFMC gynecology department dangerously failed to act on examination findings and pre-cancerous test results. Evette Hearn, nurse practitioner, had no recollection of issues during my exam or any notes in my medical …
I see Dr. Robert Williams – a wonderful doctor, who listens to his patients. He has no problem (as many doctors do), with his patience researching their symptoms on the Internet and discussing their thoughts & concerns with him. He has a …
Needed a referral from my primary care doctor for a neurologist appt and after two weeks they did not feel it was their place to call one in. I told my primary care doctor my symptoms and he said if I thought it was an emergency to go the …
I tried to be seen in person by my provider and they would only do virtual. After testing neg for Covid another provider agreed to do an in person exam. Once I got there, they declined and chose to do virtual. Not impressed with their care.
First let start off by saying the staff was amazing including the doctor. My problem was the fact that I told them as I was making the appointment about my issue. At my appointment the doctor didn’t even really look at my issue. I was told …
I will start by saying they do not deserve a star. Aside from treating people below medical standards, they are uneducated and extremely unprofessional. It’s start from the provider that refused to see my sister when they told her to go in …
Fiance had an echocardiogram done several weeks ago. She was told her results would be available on a particular date. She never got a call, so she proceeded to call and inquire. She was only able to leave a message. After waiting a few …
Staff was very exceptional and friendly. Clean office.
I normally do not like to badmouth anybody, but I must spread the word so others do not get hurt as well. Dr. Cruz from Ocala Family Medical Center was awful to my husband. My husband is the most likable guy on the face of the planet. …
If I could give them no stars I would. I’ve been there a total of three times. The first time the physician was short with me, but I gave her the benefit of the doubt. Yesterday, I had a follow up appointment. The physician was blantantly …
I recently moved to Ocala from Arkansas. Medical services in Arkansas was terrible, support staff and doctors alike treated patients with total disregard. …
Do not expect to be treated like a patient, you’ll be treated as nothing more than a number and dollar signs to these people. I’ve been tossed back and forth between nurse practitioners and can’t see a doctor there even after being …
I am more than pleased with OFMC. I haven’t met anyone in any department that was less than kind and professional. Corey West is definitely a Godsend for me. I trust her like and old friend and she treats me like family with so much …
This is a business concerned with making money not curing people. I was in the medical field and watching how my wife has been treated (or not treated to be accurate) is appalling. Serious heart problem and they can’t return phone call and …
Zero stars! Worst doctors office ever. Better off going to the walk in clinic if you’re sick. Tried to get in a day in advanced for cold symptoms and antibiotics. I was told the only opening for the whole day was at the dermatologist …
My girlfriend called to see if they took her medicare and medicaid. They said no but yet I personally know someone who goes there that they take their medicare and medcaid. I wanted to go there and they wouldn’t take my medicaid but wanted …
If I could rate this place 0 stars I would. I am new to the area and was recommended here which was absolutely disappointing. I was not really examined just referred to other specialists for basic blood pressure, cholesterol and allergies. …
I am very happy with the doctors, nurses and all the staff. Cory West and Dr. London are first class! This is a one stop place in most cases. They do blood tests, EKG, MRI, Xrays most everything right on site. If you need a referral, it’s …
By far the best facility. I highly recommend Todd Panzer and Tyler Lindsey. They take their time with you and make sure you understand what’s going on. They don’t just write a prescription and send you on your way, they get down to the …
I’ve been a patient here for 16 years. Todd Panzer is the BEST ARNPC around. Really cares and super knowledgeable on so many things from mental health to bones. He knows when to refer you out to specialists and he knows how to simply pray …
Does not disclose charges upfront and will be surprised to get a bill for nothing. Came for an annual check up, should be 100% covered with insurance but they will insist charging an office visit. They will take your labs for annual check …
This is by far the worst practice imaginable! They have the worst customer service. Don’t leave a message. They won’t call you back. I sure hope you don’t need a prior authorization for a prescription because it takes forever to get them …
The office staff is not only rude but incompetent. If Todd Panzer wasn’t so awesome I would never step foot into that place again. Every time I go there a new balance shows up – some that are as old as 2 years ago. They claim my insurance …
Dismissive, callous physicians.
Extraordinarily long wait taimes. Semi-predatory billing practices.
When I first moved to Ocala, I loved OFMC. They have gotten extremely greedy. They do not care about their patients nor their employees! There is always a problem with my bill. They always bill the wrong insurance. You correct the girls at …
Tyler Lindsey is the best. He is very knowledgeable and thorough. He spends appropriate amount of time and provides clear information and answers questions in a way patients can understand. One concern I have is that if you walk in without an appointment you end up with whatever person is available.
I don’t have a problem with the doctors, have a problem with the communication through the office. I called this morning to see if they could fit me in as Friday night I had gone to the ER as a vein in my leg sprung a pretty bad stream. I …
So far excellent. My husband and I went in for our first check up with Melissa Formella. The check in process was efficient and we were seen quickly. We met with Melissa Formella. She went over our information and suggested some things …
I’ve been going 18 months. My primary, gynecologist, cardiologist, & endocrinologist are all there. I have my labs, ekgs, and all test done in one stop! That’s important to me as well! 😊 …
Nice that they have so many services in house, but you will never get adequate results. Have had a pain issue for over a month and you have to seek out the healthcare profession yourself to make an appointment. Still waiting for help with …
Places is a Walmart a doctors office. The cleanliness of the building is disgusting. The people upfront who check you in are rude. I think I really love my doctor I just wish she was at a smaller facility I’ve gone weeks without medication …
As a new patient, I had a wonderful first visit from walking in to walking out. I was greeted at the door, temperature check and directed to my next step. Gentleman greeted me and had me fill out my paperwork. My appt was for 2:30. I got …
If I could give 0 stars I would. My daughter has a PCP here and woke up this morning with pink eye and a hurting tonsil with ear pain. She spoke to the front desk and notified them of her symptoms was given an appt for late morning. She …
Looking for a new healthcare provider can be a daunting task. I am glad I found OFMC; everyone has been super welcoming and my medical team has been most attentive and very caring. Together we are working together to get me back to optimal health.
Absolutely loved my visit with Laurel Bryant, she’s knowledgable and patient and I wish I could continue to see her, but unfortunately the rest of my experience has been enough to not want to come back. I had to call several times over 3 …
Want to say that dr winston in my opinion is a good doctor, buy i feel feel his support staff is not very professional. I called and have left messages to have someone call me back in regards to a question that i have and i was just …
I love OFMC. Throughout the years, they have grown significantly. They are not perfect and I have had a few minor issues during my 15 years of going there but EVERY BUSINESS is going to make mistakes. They are professional, courteous, and I …
We were extremely happy and love Dr Rentas.
Since I’m not going to be heard by them, I’ll post it this way! This is a money hungry practice who acts like they do not care about their patients, just the bottom dollar!! So I will be looking elsewhere for a doctor!! Call to speak my …
Accepted me as a patient fully aware that their staff was not adequate or qualified to manage my prescriptions. …
Can’t get anyone to answer a phone to make an appointment. Like my doctor but can never reach them. Going to switch to another primary.
I have been a patient of Dr Winston’s for a year now and have never been more please with the care, treatment and true concern he has for his patients. His staff has been wonderful and thoughtful also. I have always been treated with …
Very busy place but I think they see you pretty quickly considering the volume of patients. When I call, the woman who usually answers the phone to make appointments is so sweet and caring. I will be using this office as my primary from now …
Been a patient with them 10 years. I Am done. Only been seen by pa. Alexis nibe is a nice lady but I can no longer trust them. Was billed for a procedure that wasn’t even done at their facilities. Had been done at another radiology …
Doctors and most staff are amazing. Medical coders and upper management are the downfall to this organization. It’s very sad that after 20 years of using this medical facility that I have to move. …
Dr Winston and his staff has to be the worst I have ever seen. When you go see him it’s like it’s the first time you have met each other. His scribe know more about you than he does. You have to call so many time to get a response back and …
I’ve been a patient at Ocala Family Medical for several years. More importantly, my ARNP Laurel Bryant has been my care taker for over 15 years. I’ve followed her from Express Care to here. It upsets me there are so many unpleasant …
Ocala Family Medical Center is not a good provider. I’ve seen two different ARNP’s there, neither of them are able to do anything for anyone other than order diagnostic tests. …
I like Dr. London because he really cares about his patients and curing them. He’s trying very hard to get me better and stay healthy unlike most doctors that only care about the money and not so much about the patient.
They decided to stop refilling my birth control, but TOLD me they refilled it. Sent me to the pharmacy, which is over an hour away TWICE just to waste my time because they haven’t actually refilled my RX. Now I have to pay $500 to become a …
I have been trying for at least 2 months to get my records faxed to the proper place. I have jumped through every hoop, I have been lied to on 4 different occasions, I have faxed my paperwork myself, my case worker, n have dropped it off on …
Very happy with the staff. The only issue has been my husband gave the wrong email address to get into the site and no one has been able to help him to correct it so he cannot access anything on line. He has tried numerous times and keeps getting bounced around. Once that gets resolved I would give them 5 stars.
I have experienced issues with long waits or not answering phones, but have never posted until now.
I called to schedule my labs and check up with Laurel Bryant – who I have seen …
All of my family members have been seen by various doctors and nurse practitioners at OFMC over a period of 15 years. We have been happy with the overall treatment . The current times are challenging for all Medical professionals, so, …
If I could give my experience a zero I would. Waited for an hour, walked back up to check in desk after Dr. Shakita Perry never showed up to the exam room. I was told she was looking for me, and I was on the wrong side of the building. …
Called in when I was sick to get in to see a doctor. It took 5 days for someone to get back with me and by that time I had already been seen at another facility and was being treated. I Called in 2 weeks later because I needed a doctor’s …
Probably the worst place to go to I been trying for 3 months to get a call back from my doctor n got nothing n I Tryed to make a doctors appointment n got no where. Never again will I go there. I rather just not take any medication yet I’m a diabetic waste of time n money
I do not recommend becoming a patient at this medical facility.
Today I went to OFMC to become an new patient, it was raining and very cold outside. I was told to “fill this form out and have a seat” the form was a (Covid …
I’ve been going to Ocala Family Medical Center for 20 years and there is nowhere else I would ever go! They have everything you need all included in one practice…a full lab, MRI and all of the rest of the diagnostic equipment you will ever …
I don’t even know where to start.
No doctor interaction all PA, that have more knowledge than the doctors writing …
Everyone was kind and the visit went well BUT I went in asking for an annual physical covered by my insurance. During the visit I was asked questions that I answered, assuming it was part of the visit. Apparently when you answer anything …
If I could give negative stars I would. I LOVED my ARNP here and was a patient for more than 10 years. However since COVID they have went to HELL. The billing department coded the bill wrong so insurance wouldnt pay, the insurance company …
I like Mrs. Lucin. She has always been great. So much so I referred my other half to her. She listens and answers questions, I never feel rushed. She always has my chart in front of her and will look up anything I ask. I haven’t had a problem and will keep supporting them.
Update: My original issue has been fixed. Everyone has been great and communication is back up to par. …
I called prior to my visit and spoke with the receptionist to ensure the doctor would be able to assist my medical need. Paid out of pocket for the doctor to tell me he could not assist me.
Nice facility, doctors and nurses that listen to your concerns and don’t rush off to the next patient.
They say they are open until 6, they stop answering the phone at 5. Staff is a hit and miss with good quality. Most are snarky and rude. It’s more like an urgent care with the pricing too. To sit down and talk with a nurse practitioner and have one blood test done it will run you over $100. Just do research before booking an appointment
I have been seeing Alexis Nibe there for several years now and i absolutely love her! She is on top of my healthcare she takes the time to talk to her patients and makes sure you understand everything! I am very pleased with this facility and everything they have done and continue to do for my health!
The staff has always been helpful and friendly. Dr Williams is the best!
Love Alexis and her staff. Be careful of the billing dept. April is very rude will not listen and a bully. I can not help if the billing dept does not work with me and my insurance company. I am considering changing because of April’s rude and mis treatment of me.
This is my first time ever at this doctor’s office as a new patient I inform the young lady at the front door that I had some sinus congestion and a cough show the young lady the sinus medicine that I was taking I waited outside for over 30 …
While I am not a patient at this facility, my family is. My husband has cancer and is waiting to begin treatment at Moffitt Cancer Center. He needs to have an MRI prior to beginning treatment and we have been trying for 5 days to …
Dr. Kalbaugh (Dermatology) and her staff are amazing! Friendly, courteous & kind. Each and every one provide excellent care. They all patiently answer questions. And their option of only paying 50% of most services IF PAID IN FULL AT TIME OF SERVICE – not sure if it’s all services- is AMAZING for those without health insurance!
Can’t even get an appointment for 4 to 6 weeks being on a new patient how obscure! If I could give it a zero I would not many good reviews in the past couple years
I see Brittani Lucin… she is wonderful! I highly recommend this team. She listens to you needs and concerns and works with you regarding your health.
A much deserved shout out for OFMC and Corey West: I phoned yesterday am thinking we might have a covid case on our hands. We have been with ofmc for over 10 years. The. care was prompt, friendly and effective. Thank you!
NOT HAPPY, 1st visit was NEVER told that it is mandatory mask and that should’ve been CLEARLY stated at the time of booking a new patient appt and was not. MORE MASK POLICE! Now I get to start ALL over to find another primary. Waste of my …
Although most of the clinicians here have been great, I will be finding myself and my family a new medical center after the fiasco I had to go through today. The customer service is not up to par. We’ve been patients here since 2017.
Top notch care! Dr London took care of me. Extremely accommodating. Sad I’m an more than an hour away.
Have been going for years and can only see Samantha Weston. She won’t address the constant pain that is only growing worse. I have tried to schedule with real doctors because she is only a PA. OFMC as a whole won’t give me the time of day …
I been whit my insurance for 5 years and this people try to ripped me off today becouse my deductible. what the deductible has to do with a regular visit to a doctor office. I was told the I need to pay 100.00 because they don’t know how …
Patient for over 15 years- love Dr. Monical- but the practice has grown trying to be everything for everyone at the cost of their long term employees. Before, when my visits were done, tests were ordered, RX refilled, new appointments …
Called and waited 20 minutes to talk and they hung up on me after pulling my info. They never called back. I reached out again and someone took my info and said someone would reach out. No one called back. This is not the first time I’ve had this experience.
From start to finish, my experience with everyone was positive. I am very happy to be a patient at Ocala Family Health.
Very pleasant and efficient. First time in this office with Dr Aravind. She is very nice and thorough. She explained thing well and is very polite. I’m very happy I chose her as my new doctor.
I had an auto accident that’s still in litigation and this place decides to tell me that I need to pay the full amount due for it even though I’ve updated my attorney information with them many times and nobody ever did anything with it. …
Had an awesome experience….staff are very courteous. Gyno was very nice and made my time there very welcome and warm. Thanks for the opportunity to feel comfortable and welcome.
I’m extremely pleased with my care. Dr Amin is taking great care of me, the technician that did my echo made me feel at ease. Dr Amin is as comfortable as setting and talking with your best friend!
Just visited Dr. Amin. I was told at the desk they have a new policy. You pay your copay before the even let you see the doctor.
This is by far the most insulting, low-class policy I have experienced at any …
I have called several times to try and reschedule or have my blood work results given through via chat. No response my insurance runs out in 2 days now what? I will need a refill on my meds so I guess I am out of luck. Wow I never thought that OFMC would of ever done this to a patient, I guess I was wrong.
I would never recommend someone coming here for pcp needs. I have called and spoken to the office twice for a refill on a medication to help with my asthma and no one has called me or gotten back to me also found out the nurse practitioner …
I will not be returning to your practice.
Reasons:
1) The practitioner did not listen to my main concerns, …
There aren’t enough words to express how grateful I am to the NP Cheryl Seefeldt. She’s been nothing but kind and compassionate. The care she has provided me has been exemplary. I must also thank her assistant Alexis. Both of these ladies go above and beyond. They are a BLESSING ❤️
I’m a new patient, staff is very pleasant. I love that my new provider is very thorough and attentive to needs of my health concerns. I also love the fact that this practice has several specialist and in office labs that I won’t have to find outside specialists for my healthcare needs.
I wanted to say a big thank you to April in billing! She scheduled my appointment when I kept being rerouted to her. She was wonderful and cheerful and helpful! I’ve always been impressed with everyone there!
Surprised that was neat and orderly. Staff seemed friendly. Loved that blood work and x-rays done that day in same building. Like the doctor. Of course it was my first visit. Will see what happens. Finally got the patient portal working thanks to Karen.
I requested a Rx refill for an antidepressant a week ago and still have not heard anything back. My Rx is now gone, and I am experiencing intense withdrawal symptoms. Every time I call the office, I am told it may take up to 72 hours to …
I have to give 1 star, they don’t even deserve that. I have been a patient there for over 8 years. They are EXTREMELY COVID OBSESSED. I’m in the pre-hospital medical. The main question asked “do you have flu like symptoms “. Flu like …
My Husband and I have been patients of Dr Monical for around 9 years and until recently have been very happy with our care.
His office was run very efficiently until recently when he lost his staff. Now …
Let me say the Dr. that myself and my husband see (myself for 10-12 years now) is amazing. She’s so comforting and knowledgeable. However, the office staff is horrendous. My doctor said I should email her through the patient portal to get …
If you don’t believe in wearing a face mask then don’t make an appointment at this facility. I was refused access to a medical appointment, following a 3 day hospitalization at which I never wore a mask, because I wouldn’t wear one. The …
Karen Larsen and her staff are the best! I’ve been seeing Karen now for 5 yrs and she is very compassionate, and listens attentively. I moved 2 hours away and still only see Karen for all my health care. Her assistant Michelle is amazing! …
A while ago, I was a patient’s advocate when visiting on strict instructions from one of the patients primary doctors from where they moved from. ” Reduce the dose asap.” The patient had been acting dangerously impulsive and depressed after …