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1431 SW 1st Ave, Ocala, FL 34471
This was the worst hospital I’ve stayed in, communication was horrible between staff and the care was very insensitive, nurses and techs need sensitivity training. Discharge was cold and uncaring. Hope I never have to stay in this hospital again. The only pleasant thing was the food believe it or not.
This hospital is terrible. I wouldn’t bring a dying dog here. It takes forever to get things done for my mother in law who is a patient here. She’s 88 years old and getting terrible care. She has a tube down her nose so they won’t transfer her to another hospital.
Everything was alright with me
Staff was great and had no problems. Been in a couple of times and will have to go back. …
I have been a professional athlete in polo, I’m
63 and still train and play a bit.
My back seized up out of nowhere, worst pain in my life over matter of 10 days. …
All the nurses that took care of me, extended quality care. Nurse Tim showed a lot of compassion. I have never had so many people giving me excellent care and showing their dedication to their work.
THIS WAS MY THIRD VISIT. I HAVE HAD THREE SURGICAL PROCEDURES AT OCALA REGIONAL HOSPITAL. DURING ALL THREE I WAS TREATED WONDERFULLY BY THE STAFF AND MEDICAL PERSONNEL. THEY ARE EFFICIENT AND PROFESSIONAL, FRIENDLY AND COURTEOUS. …
You guys are completely horrible!! My brother in law was brought to you, your Ocala location and he first spent hours in the waiting room, mind you he is a cancer patient he’s got multiple myeloma, and when they finally called him back …
My only complaint was my roommate who had her TV blasting all night and instead of using her call button would yell HELP all night. Not the hospitals fault. My nurse was Victoria and she was amazing!!
Great nurses, all staff friendly and caring too. Would have given five stars 🌟 if they offered diet soda in the rooms. …
The worst hospital I have ever been too. The nurse said I said things that where not true she turned around what I said so I am being discharged before I should be. All of the medical I have received since moving to Florida has been the worse I’ve ever recieved.
Some of the staff was very good and caring to both my husband’s and my family’s needs and were much appreciated. Some were gruff and not so caring. My main complaint would involve two things. One is the lack of continuity of care among the …
I was admitted and kept in a room 4 days no hat water no shower I stunk .I had a heated water pack brought to me that busted a burnt my neck fully blister . Just wasn’t taken care of .I ask to get clean was told we will get you a basin and …
Dr.Johnson and staff were wonderful. My complaint is with Hospitalist care. My blood pressure was quite elevated, despite IV hydralazine (ordered by ED physician). When I inquired about additional treatment for HTN I was told no more …
I went in for injuries of being thrown off of a horse. I was given a CT and told I had NO fractures to the areas of concern and they gave muscle relaxers and sent me on my way. I wanted a second opinion so the following day j went to …
A really excellent hospital that is short staffed due to medical personnel response to Covid. I received very good care except for lack of pain meds I was already on before my hospital visit. Made my hospital stay pretty uncomfortable. Never saw my hospitalist.
This was the worst experience of my life.
It should be negative stars
No one should ever go to your hospital …
I was like the only person there and I clearly was sick but they didn’t do anything about it. They did 1 test for my breathing and wasn’t going to give me any medication until I had to say something. They didn’t check to see if I had covid or flu. They just didn’t want to work that morning.
Nurses very kind. However, transfer from gurney to table both for procedure snd for CT scan was clumsy and difficult, with no assistance from nurses or whoever was handling it. Expected release at 1:00 did not occur until 4:00 pm with no …
I have a family member that was a trauma alert at this hospital. I worked as a street emt/ Firefighter for 8 years and have dealt with alot of hospitals. All hospitals should be trained by this hospital in customer service and the ability …
I cannot express how grateful I am to have had my neck surgery done by Dr Jacob Freeman at this hospital. The nurses and all staff were phenomenal. I hope I don’t forget anyone (as I was medicated) but special shout out to the nurses …
Hours long wait in emergency room to be admitted to hospital. Long wait for specialist doctors. Hospitalist did not leave his number to be reached by staff or even by specialist who needed to speak to him. My current, relevant medical …
I had a car accident and was transported to Ocala Regional Medicala Center Hospital, Trauma Center. I received excellent care and all of the doctors and nursing staff and all of the other people that make your life more comfortable. They …
I have no complaints, everything was taken care in a professional manor!! The staff made me feel comfortable even when the bed was the opposite after awhile. I get better care than Advent ever did!!!
I am so appreciative of the Trauma Team and all staff. Dr. Ang, Dr. McClain, Dr. Shen, Dr. Gupta and all of the staff did a superb job with my mom. I was so impressed with the team work and the calm approach the team displayed in such a critical situation. Attentiveness was something of amazing.
I have a defibrillator. Vitals taken on monitor showed HR of 35. Instead of the nurse using a stethoscope and listening to the Apical rate or by counting the radial pulse she relied on the Dynamap. Anesthesia might have counted 5 seconds. …
The hospital staff was excellent the care was more than expected. I was treated with compassion and care during my surgical experience. I would highly recommend the day surgery at Ocala Regional Hospital.
I felt I received great care from the time I entered the ER until I left the hospital the next day. The doctors explained everything I needed to know, and my nurse Amber was exceptional.
My surgery went well, the nurses were very good to me and they were so sweet and had empathy for me. Witch made me feel good. They were AWESOME.
Great experience … scheduling, pre-registering, portal access [especially screening & heath document uploads] procedure and staff (check-in and procedure). Medical and support staff seem to appreciate customers with a smile and feedback. First 7 months of medical support in Ocala have worked out great.
I don’t remember much, the Dr was nice in the Er. We just found out last week there was an X- ray done and didn’t get the results, she passed away in the ER. All we want are the results of this x-ray but im being transferred all over then …
Knee replacement…The hospital received me on time, had me in a room within 10 min, in the operating room ahead of schedule. Everyone was friendly, explained everything regarding the procedure, managed my pain, explained what to expect …
I was sent to the Emergency Room by Express Care in December 2021. My blood pressure was 208/100. Express Care sent all of the paperwork from my visit. The doctor working that night, repeated all of the same test. He refused to give me …
Did not clean out my cut and scraps from my motorcycle accident..
Lost my cell phone and motorcycle key that was left on the bed by me by accident.. still have not heard back from hospital about my cell phone or key!
Other them that they were good to me…
Today I had a double hernia fixed. From check in to surgery I had a great experience. Super friendly nurses and care team. I’d commend them if I could remember their names.
I was there for 5 hours in the ER. I was in a hallway and ignored most of the time. I was bleeding slightly from a cut on my nose and after asking for a tissue numerous times I finally used the blanket they had over me to wipe the blood …
I had so much pains so I had to go to the ER. It was my gallbladder. It needed to be removed. The surgeons were amazing. They made me comfortable and I was able to go home the same day. I’m so grateful 🙏 …
I have visited this hospital several times. Everything about it is first class. Fantastic staff to say the least. I am 74 years old and have lived around the world. Without question, HCA Ocala has the best nursing staff I have had the pleasure to take care of me. Thank you from the bottom of my heart.
I was treated with dignity and respect. The nurses were great. Dr. Goldstein my orthopedic doctor came in to see me before surgery as did the head of anesthesiology. The anesthesiologist that put me out actually spent time talking to me …
We arrived at about 6:30pm for a injury that was going to need stitches. I really thought it would be a long wait as they had an incoming trauma but I was wrong. My husband was assessed and moved to the side handling minor injuries. We were home by 9 pm. The NP was very knowledgeable and did an excellent job. I highly recommend this ER.
Staff were wonderful especially my nurses Katrina and Jocelyn. Food was great – best I’ve had in a hospital. Everyone seemed to bend over backwards to help me and make my stay a pleasing experience.
I came in on the 30th and was very well taken care of by all the staff, I want to especially thank Nurse Moises for all his kindness and care and he definitely deserves nurse of the year. He’s super respectful and attended to all my needs. He went above and beyond for me and I appreciate that.
My husband was forcibly removed from the hospital as a Hurricane approached. I tried to get them to understand he was medically unfit to be discharged and his own surgeon recommended to me that he stay but the hospital personnel refused to …
Had a Watchman procedure on 8/26. All went as expected. The central registration staff were wonderful… even at 5:30 AM! RN Melody in the cath lab prep area is a wonderful nurse, the attending and PGY3 anesthesia docs were excellent, and Dr Acevedo is the best. Very happy Dr Acevedo is now at HCA Ocala which is my hospital of choice.
Upon arrival on first day, the lobby restroom was filthy looked like you were in a gas station restroom. Floors in the preadmisson were dirty and spotted. Trash overflowing from patient waiting area. While being stretched into the operating …
The staff was a let down in the cath lab. I was in for a pacemaker and arrived as requested by 10 AM. I was promptly checked in and taken back for prep, so I was satisfied at that point. After prep I was advised that Two patients were …
The nursing staff was amazing, the doctors were very informative. However, the phlebotomy department has least to be said about . They’re rude, disrespectful and unapologetic. Til this day I’m still waiting for some kind of apology from them , however I guess that’s never going to happen. Again big thumbs-up to the nursing staff.
I have been a patient at West Marion Hospital on several occasions between Dec 10, 2022, and Dec1, 2021. I have to say that every experience I have had with West Marion has been the most professional I have every encountered. Starting with …
Terrible customer care. Admitted, never given socks or gown. Arrived naked from ambulance. Utter confused staff, not very professional. My dog gets better treatment at the vets office. Took several days to get glown and slippers. Could not get an additional breathing treatment. Not focused on patient care
I don’t suggest you go here even if you’re dying unless you have insurance that will pay them top dollar. I can only assume that having Medicaid raised a flag and encouraged Dr. Kenneth Barrick to ignore my symptoms and avoid offering me …
In short, a long drawn out comedy of errors. Was there for 4 hours waiting on blood results which they forgot to draw until 2 hours into my visit. The system of doing patient care in the waiting room is not beneficial for the patients …
We were very satisfied with my care there for my procedure. As one of Jehovah’s Witnesses ,we choose non-blood management and my nurse Angela was very helpful and made sure my DPA was in my file and my paperwork was clear about my wishes. She went above and beyond and was so kind and respectful.
Everything about this hospital was great. Excellent care by truly compassionate caring employees. Had no issues with the facility, only with the doctor’s scheduling of procedures that day but has nothing to do with the hospital. I would be glad to come back to this hospital if it becomes necessary again.
Such a busy busy place I was in the ER for such a long time waiting to be admitted to a room. When arriving in my room everything was a very clean and sterile. The food considering it came from the hospital was fairly good and fresh. Thanks so much for the expert care I received while I was there!
If at all possible go across the street to Advent hospital or any other place for that matter.
We went to the ER where my better half was finally admitted for a four day stay. …
It’s rare that I give a 5-star rating, but I felt I received good care while at this hospital. Perhaps it was because I was diagnosed with a rare condition, I received more than my share of attention from Drs. and surgeons. In the 5 days I …
Great nursing staff. Top notch! Felt cared for by the most expensive team assembled. They deserve a raise each one of them. They were warm, caring, & professional. Felt fortunate to stay there.
I would give 10 stars if I could. I entered the ER needing my very set of stitches and from the first person I spoke to to the last my experience was wonderful. I appreciate the care I was provided! Triage nurses with a sense of humor are the best and make everything better!!!
Overall my experience was excellent. Checking/our and outpatient care. The only thing I have to complain about was that after my spinal tap in the X-Ray area, I was left on my bed for 20 minutes with no one around. I was calling out …
The nurses are top notch and truly care about the patients! I can’t say thank you anymore to them for making my experience as pleasant as they did considering the day we had. Thanks again for completely caring! You all are superstars!!
My husband entered the Trauma Center from an ambulance due to a fall from a boat. He was immediately accessed & it was determined he should be admitted. While he waited for a room, he was placed on a gurney in a hallway space. It was …
We brought my dad in for a fall which turned into something entirely different. The nursing staff(Moises Perez and colleagues) were very attentive and the Oncology Dr. gave me complete instructions and if our at home Dr.’s were not …
The head nurses were amazing and so professional – shout out to Cyndi and Molly. The housekeeping didn’t show up for 3 days so I never got new bedding and the tech didn’t bother to help at all until I asked him to make my bed and clean away …
The scheduling dept. did a great job (Scott). Never rec’d call FRI night before procedure on 8/8. Was told I should be in hospital by 10AM. Donna, nurse, on floor tried to put needle in hand and had problems. My hand was black and blue …
Firstly I would like to say this hospital has been very helpful and knowledgeable with my diagnosis and coming up with a rapid solution and care plan. I would like for a special shout out to go to my nurse Moises. Very professional friendly …
Pre op staff great. Discharge was confusing. Home care , whoever she was not helpful at all. Slapped neck brace didn’t tell me how to adjust, when to wear. Sent home ice machine, same no instructions when and how to use. Not happy with …
My mother was brought to the emergency room from her assisted living facility. By the time I was notified that she had been taken to the hospital and I arrived T the hospital, an hour had passed. Upon arriving, the emergency room was very …
In the cardiac unit, a solid 30% of the folks who came in to draw blood, clean the room, and do other tasks are coming in fresh off a smoke break. The *Cardiac Unit* – you know, the one where there are a lot of patients with blockages and …
The professional level while treating me with a sense of family, the care and humanity as well as the comfort and confidence this hospital and the trauma unit projects is extraordinary. I love the care of Ocala HCA Hospital and would …
In for hip replacement revision surgery. From pre-op on, care was excellent. The OR staff – nurses, anesthesiologists and of course surgeons – were careful, considerate, and competent. Afterward, and for the overnight in my room, care from …
Came in to this hospital for a serious dog attack injury to my gut. Was brought here by ambulance because of the trauma not by choice. Everyone was very attentive and extremely caring right aware and really made me feel taken care of.. Was …
I finally went to the ER after struggling for days with intense neck pain due to a self-inflicted injury caused by trying to sleep sitting up (I don’t recommend it!! Don’t do it!!) to ease a minor pain. I had already been to the urgent care …
I got brought in for an unexpected cardiac event. The staff was kind and compassionate, but more importantly skilled. They had no problem getting IVs in place, determining a course of treatment getting tests run, etc. They were clear about …
Perfectly scheduled afib ablation surgery with an excellent crew.
My nurse Ted was most caring and a job well done from our good morning to our good by. Dr Acevedo is the best for this surgery and operating room crew were …
Everyone is friendly, easy to talk to. I love this place 🙂
When I had my surgery, I felt I was in good hands. The nurses were fun, great bedside manners, and very sweet. They made the recovery so much better! The whole experience was good.
I would give a lower rating but the nurses,the team leaders were great! Most of the doctors took the time to talk to you and answer your questions, there was one in particular that came, looked where his specialty is, said a few words and …
Everything went very smoothly and the excellent care ranged from the kitchen staff, cleaners, to the nurses.
The only reason for the 4 stars is Nurse Mimi who was absolutely horrendous. She …
The ICU nurses were wonderful. Once I got to a regular room, they were busier, so the response times did go down, but there was one nurse on the 3rd floor, Savannah, who was fabulous. Friendly, patient, caring, I can’t say enough good about …
Was in for surgery this week. My experience was incredible. Every member of the staff was kind, courteous, and helpful. Every department. The surgery was a little scary but I just felt I was in good hands. Special shout out to Charline, my ICU nurse. Phenomenal. What an angel. Thank you Ocala Regional!!
Worse hospital ever!! Went three times today to see someone and could not get in. First time I was told a gentleman was there, told to come back. Second a woman and was told by older gentleman, hours of operation to visit the person I was …
Sorry, not impressed. Security guards will need a redo on their sensitivity training. Absolutely no excuse for the flippant “Don’t Care” behavior from the staff members. I do not care if you’ve seen it all before. Everyone here is here for …