Ochsner Lafayette General

Ochsner Lafayette General Medical Center

Lafayette General Health supports Acadiana’s only two teaching hospitals. These premier hospitals are facilities aligned with accredited medical … See more

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Ochsner Lafayette General Reviews ( 199 )

  1. Worst hospital ever came here because I’m pregnant and hurting waiting in sitting area for hours now and still waiting I got here at 5pm its 7pm and still waiting now its shift change

  2. Got to the hospital at 11:00 pm it took them two hours to get us to the back once I got to the back we waited two more hours and it’s now 2:42 am still waiting for someone to come and check on us

  3. I had to evacuate Texas because of flooding and had to leave in a hurry I can’t get back to Texas asked for help because I had left my meds behind and I was turned away this hospital is worthless and should lose any funding that they get because they don’t care about people I’m need and they were not the only one s

  4. Worse hospital there is my wife had surgery and was in for 3 days this surgery takes 4 to 6 weeks to recover and go back to heavy lifteing at work they refused to give her a excuse for work they inly gave her three days excuse i have called 13 times left messages to response .rude people

  5. This is the worst hospital in the nation the some of the staff is horrible .you wait all day just for them to get simple thing done the emergency rooms doctor will send you home to die. Will never go back👟a kick in the butt. …

  6. Wish I could give 0 stars. No support. Don’t even do basic labs like iron or B12. Night nurse was rude. No support for African Americans.

  7. The wait time is extremely long. Every time you ask how long, they tell you “ it won’t be long your next “ then 2 1/2 hours pass and your still waiting in the waiting room

  8. Had a horrible experience today with a new supervisor at the Cancer Center, Berry Dore. I felt extremely degraded and still my questions and problems were not resolved. Craig Ortego was also in on the “meeting” and he just kept saying, …

  9. Horrible patient care. Charge nurse was rude when i asked to speak to her about the situation. Terrible customer service! Make a choice to go somewhere else in the future if possible.

  10. The lady that answers the phone to transfers calls to rooms is pretty darn rude. Called at 12 noon during the week. She obviously hates her job.

  11. Horrible wait time, I’ve been waiting to be seen since 7:30 pm it is now 1:48 am. Lots of people in the lobby have not been seen or helped

  12. Waste of time going here. Wouldn’t even get an ice pack for the girl I brought there. Or ice water. Wouldn’t give any information about the cat scan she received. Left in worse pain then she came in. Rude nurse and inappropriate language. DONT GO HERE!!

  13. The service is terrible . The people are rude in the emergency room. Hospital are supposed to be here to take care of people. Supposed to be caring. Thoughtful and helpful.

  14. During pre-registration, for an operation that was scheduled over 4 weeks ago, LGMC informed me that they no longer accepted my insurance and I needed to pay $38,000 up front. This was told to me at 2:00 pm the day before my 7:00 am procedure was to happen. I could have remedied the issue with a little notice.

  15. If you are in really sick or in a real emergency, you should not come here, unless you want to wait for 5 hours at least. We live right next to the hospital. We went there for most emergencies. One day could be crowded or quiet which doesn’t matter. They let you wait for 4 hours or more.

  16. Excellent service! They really seemed to love their jobs! I brought my mom in with a possible stroke! Couldn’t move her left side, and now she can! Ontop of all that they have room service for the food! Everything was wonderful

  17. Perhaps is a good thing that Ochsner Health is taking the lead finally. Ever since they gave LGMC financial funding to buy Regional Medical Center. A hospital that was owned by HCA. There has been a lot of talk of a merger with Ochsner …

  18. It’s always been a good experience at LGMC, from getting my knee fixed, having a kid or seeing a parent receive quality healthcare, it’s always been good. The staff is friendly and accommodating, and the facility is clean and easy to navigate. I’d recommend LGMC for any medical needs, good or bad. They do a fantastic job

  19. I recently had my first baby there. The entire staff was welcoming and knowledgable. My husband and I were at ease and our son was well taken care of. We will definitely be delivering future children at LGMC.

  20. Thank god I wasn’t in serious trouble becaus we were there from 10:30pm to 3:00 am. One lady was unprofessional, she probably thought I didn’t hear her say “it’s all in her head” then giggled. I went because I thought something was lodged …

  21. The staff is always helpful and attentive and respectful! I have had loved ones as patients and been a patient here and this is the Best Hospital In Lafayette! I have also been had loved ones at other hospitals in the area and Lafayette General Really is the Best Hospital In Lafayette!

  22. My Son was in a Horrific Accident., the EMT, Orthopedic Surgeon, Nurses, and Staff, were amazing. Very attentative and genuinely caring. I was able to stay there with him.
    Thank You to you all

  23. Twice recently I have had to fight with Lafayette General regarding bills. I have spent hours on the phone with my insurance company finding out why they won’t pay the bills, and find out every time that Lafayette General will not bill it …

  24. I recently visited the Lafayette General Medical Center for a medical procedure and they charged me almost the double the fee and they did not give any explanations, they simply said its the facility fee. and staff’s over there were very …

  25. Very special staff, great place for a emergency if you have one while traveling! Thanks to them my adorable husband will live another50 years. They make a horrible situation easy to get through. Blessings and love to you all.

  26. I wish I could give this place 0 stars!!! I went to the hospital for low blood pressure. After I arrived my pressure had normalized. I sat still for about 20 minutes, my pressure was checked again and it was normal. The PA, proceeds to …

  27. My father had suffered for two years with a fractured hip and they sent him home. He had fallen twice in a week and they found out he was dehydrated….no fluids was given to him… told me to give him bananas and Gatorade.Really???? An …

  28. My mother has been in here for almost 4 days now. Asking for a them to put a pick line because she’s very hard to get a iv. After several sticks still they finally got someone from the er named Suzzy, she was able. They dropped my mom in …

  29. One of the worst feelings is knowing your parent is in pain and you are not there to care for them. The treatment that my mom received from one of the physicians was degrading. I really wish she would have remembered the ladies name. I give …

  30. They take good care of you while you are in there. It used to be good a few years ago. But based on my most recent experience this year, they do not update patients on cost estimates, bill them out of network and do not disclose hidden costs.

  31. Went to LGH for a pretty bad hand injury. Staff from start to finish was excellent! From emergency room to 10th floor…i give them a 10/10! Every aspect of hospital was perfect for my stay! My surgeon Dr. Fontenot was the best! Not one bad thing to say about LGH! Highly recommended!

  32. I never had problems here before but last time we took my boyfriends mom for stints put in her legs the staff was horrific. Also the girl who takes the food orders told her they would call & get her order. They never called. They finally …

  33. Trash hospital, rude blonde nurse let my girlfriend fall to her knees after messing up her back at work. Didn’t bother to ask if she was alright or help her, just went to grab another nurse to help my girlfriend up. Constantly cut us off …

  34. I can understand why so many people have posted the negative reviews about this hospital after having worked there for almost a year. There are many things that cause Lafayette General Medical Center to be a terrible place to work as well …

  35. On January 12, I had surgery at LGMC for the removal of a cancerous tumor in the colon. LGMC was the WORST experience. Upon arrival for surgery, the surgical center was overbooked and I did not have a bed in my room. The staff was …

  36. Very draconian in there upcoming removal of great nurses and doctors because of the politicization of the covid vaccine. They also want to to dock $100 per pay period from employees for living with spouses who are unvaccinated.

  37. I would give less but only one star is the lowest rating.Was in the emergency room for a heart condition.They forgot about me.So I just walked out after being there for 5 hours. Then about a hour later they came my cell asking where am I. …

  38. The staff is very professional and they were very busy. They told everyone about how long it would take before they would be seen. Things went smoothly despite the crowd at that time.

  39. Fortunately the quality of care and the facitlites at Lafayette General are good. I just wish they would make some changes on the newly acquired University Medical University and Clinics. The emergency room services need supplies, and …

  40. My mother is very ill and has been to this Er room every month or so for the past 3 years. The ER staff is inconsiderate of the patient and family waiting for a room. You walk out to ask when will my mother be moved to her room 7 hours …

  41. My mother has a nite nurse that refuses to come and help my mother. My mother has called four times in the past hour with no one to come help her in 943. If your loved one is bad off don’t leave them alone there at night because no one will help them

  42. Extra slow in ER. Nurses forget about you!!! They do not care if you are in pain. I understand some people go to hospitals for drugs but come on! If you see someone is in agony how can you just ignore them? I left the ER feeling the same way when I walked in. They never told me what was wrong with me. A waste of time and effort.

  43. I was admitted in February, 2020 into the ICU Unit. This was the first time I’ve been admitted in the hospital for overnight. They treated me so well and was concerned about my poor health condition that was neglected by a physician who is …

  44. They were so good to me! What a phenomenal experience! I was out of town and experiencing pain. I went to the ER and then was admitted to have my appendix removed. Yes, being on vacation it was very scary not knowing what it would be like , but they exceeded my expectations! Thank you to the staff for taking GOOD care of me!

  45. I want to thank all the staff who took exceptional care of my husband in room 637 for the last week in a half. There were some rough nights and the nurses were right there on top of everything always trying to make my husband comfortable. Latoya, Megan, Amanda, Coco, Tracy, Karen, Kaitlyn thank you.

  46. Unexpected trip to the ER at 745AM on Friday May 15, 2016 – no wait time, straight to a room and had someone taking care of me within 10 minutes. Between 745AM and approx. 1100AM they ran my blood, gave me pain meds, did an ultrasound and …

  47. I have never been with a loved one for outpatient surgery where they are brought back to the room in severe pain. Then was made to feel as though we had to hurry and get out because we were only supposed to be in the room for 30 minutes to …

  48. I came in the trauma center on Wednesday April 10, 2019. My pelvis was fractured and this hospital took excellent care of me before, during and after the surgery. They made me feel at ease and that’s helpful since this was a serious …

  49. This has by far been THE worst hospital emergency room visit experience that I have ever had. I sat in the waiting room for 9+ hours waiting to speak with a doctor. I never saw a doctor because I left. 10/10 would not recommend.

  50. I have had amazing care at LGMC. Within the last three years I was hospitalized with double pneumonia and removal of the right side of my colon. I am very difficult to start on IV and if started it doesn’t. hold and blows. I knew this …

  51. Terrible regard for patients. In the time I was there due to a work related vehicular accident, I was discouraged from getting a CT scan, my bleeding head wound wasn’t even bandaged or sterilized, and they didn’t even log my arm injury so I …

  52. This Morning I went to the Emergency at Lafayette General for a Minor ( I can say Now ) problem and a chest pain , less than 2 mn after i enter in the building i was well taking care by a team nurse/doctor to do some test on me , every …

  53. I will be having a 2nd surgery at Lafayette General. The recovery staff/nurses is excellent. The other staff I’ve dealt with on both occasions were unprofessional and make many mistakes.. They made mistakes on medication instructions, …

  54. Best place in Lafayette to have your baby!! Staff is great and attentive not to mention genuinely caring. They go above and beyond to meet your needs and inform you. Had a great delivery experience with my second child after a not so great one at women’s hospital! Love it here

  55. My mom was 82 and had a kidney removed but she should not have died from sepsis. The Nurses, ER doctors, and Cna staff were kind and tried hard to help, but the staff doctor barely communicated to us even though we had questions about her …

  56. i’ve been to this place a few times now but last night I had the best service I’ve had in any hospital and was extremely impressed. The staff was very friendly towards my child who was running a high fever with what we found out was a nasty …

  57. My mother is a current patient there and she has M.S. and can’t get up to go to the restroom. She called the nurses station to have someone sone and tend to getting her cleaned up. That was at 10 am this morning. And its now ten after 12pm. They just got here to clean her. This so not tolerable.

  58. It’s taken me a while to make this review because I genuinely love some of the staff, they are wonderful people. But I feel like I need to share my experience to prevent other women from going through a similar situation. While pregnant I …

  59. I had a C-section here on 08/01/2019
    The staff was the friendliest and most supportive group of people I’ve ever encountered. My spinal block went beautifully, the nurses truly cared about my baby and I. The hospital was wonderful and I would definitely recommend giving birth in this hospital!

  60. Terrible, lack of concern for patients, extremely long wait time.
    I brought my girlfriend here at 1am because she was complaining of a terrible ear ache. It was obvious she was in a lot of pain. We got there, they admitted her …

  61. I’ll never use this hospital never again. I arrived there in so much pain I already knew that I had strep throat being that i had it years ago all the symptoms were the same head hurting throat on fire body aches. I arrived there a Lil …

  62. Thank you to the ED staff for caring for my daughter. She has severe mental health problems and they took care of her when I couldn’t be there. Great communication with the nurses and Tori exhibited the true nature and meaning of the word caring.

  63. I had to do poodle hoops today because my name was not on a paper. I think a drivers licence would have been able to prove who i was thats ok it takes 2 hours longer here at the big hospital than at the UMC clinics hospital

  64. This hospital can be so much better the have enough employees it’s the way it’s set up to see patients is not made with out structure they really need a better leader because I sure they never had go set in that waiting room for hours and …

  65. I’ve always had good experiences at Lafayette General. My son was born there; the nurses and doctors took very good care of us. He had to be admitted because of jaundice. They met us at the entrance and escorted us to the pediatric …

  66. I was a little nervous when I had to go through a procedure earlier than expected. The staff of Lafayette General the West tower ( Cardiovascular short stay) was amazing their service and compassion and professionalism was great . Although …

  67. Hi. I am currently a patient for 12 days having back surgery in the morning. I am very satisfied I had a very bad fall it was a little wait but there were alot of patients waiting. I was treated by Cora Launcher NP in ER he controlled my …

  68. My stay was April 6th 2012-13th, I had open heart surgery. I had the worst care from the night nurses almost every night. I urinated in the bed it took them 1hr and 45 min to come and help me. I had blisters on my legs and they were …

  69. This ‘hospital’ is a JOKE… 4 hours waiting to see a Dr. And then still not called, Is beyond ridiculous.. when I walked in 3 people in tne waiting room. I walked out after 4 hours. They left a lady who was bleeding from a head womb …

  70. Emergency room personnel responded immediately to my father when he arrived. They were so Kind n patient with him. Had all tests n scans done within an hour. They kept the family well informed of tests being administered. Nurses and doctor …

  71. My husband went to Breaux bridge hospital last week just for them to not run any test on him and send him home with some antibiotics. 2 days later his problem was getting worst so we came to Lafayette general and they ran all kinds of test …

  72. My mother is in the Hospital here waiting surgery. She tried to get a nurse to come in and help reposition her and get her some more water before she had to stop drinking before the surgery the next morning. They finally came after it was …

  73. Labor and Delivery is the best hands down! I am still amazed with the way we were treated here. Everyone that we encountered here were amazing! I honestly would not choose to anywhere else, I will recommend them to everyone! They were …

  74. They don’t stop billing you for everything. A simple procedure normally done in an MDs office became a outpatient surgery center procedure that added over 2000 bucks of extra out of pocket bills. Even charge for nursing tasks that should be …

  75. My last experience at the Orthopedic Outpatient Hospital on Pinhook Road was most unsatisfactory. I came at 9 am for my outpatient procedure and was not operated on until after 12 noon. I got all kinds of excuses. The bottom line is good …

  76. A family member of mine had a baby this past weekend and the service was horrible. They forced her labor, the anesthesiologist struggled to administer the epidural and now she is having back pain, the food service took forever to bring food …

  77. It took awhile to get through the ER (there was quite a few people) but it was obvious they were busy. Once my husband was seen in the ER, the doctor was thorough and ran multiple tests to determine the cause of his chest pains. Once …

  78. Wouldn’t recommend at All the worst hospital ever came with my sick child whose face was severely swollen nose lips everything hurting and in pain and it’s been 5 hours and still haven’t seen the doctor being lied to about wait times. As a …

  79. Italia for a hospital the food is not bad at all as a patient most of the nurses and staff are very kind you have your one or two every so often that think they’re above everybody else and they treat you like you’re nobody I don’t play that …

  80. Shout out to all the Doctors, nurses, CNAs, respiratory therapist and cleaning staff! You were all GREAT! Elanny, Nakeycha, Cher, Ashley, Collins, Catilin, Annette, Heather, Jennifer, Dr. Castro and Dr. Landry just few of the great staff at Oshner Lafayette General. You all took great care of me during some scary times. Bless you all!

  81. I wish I could give y’all less than one star. You absolutely do not deserve it. First do no harm? Six hours in the er and not ONE PERSON even looked at my husband’s foot. I just feel even worse for the lady next to me that had been there …

  82. Yesterday, 2/16/22, I had an angioplasty procedure in the cardiac center in Oshsner Lafayette General. To say the least, I was very impressed with the prep staff, Nurse Noelle LVN, …

  83. Been waiting over 3 hours see someone,hurting in pain,There Very,Very slow,but quick too get ure insurance info.even if it’s dead u gonna be there a while….but dr.was real nice …nurse was slow as molasses ,I think they in competition to …

  84. Shocked by the level of service. TWICE. I was here a few weeks ago with my father-in-law and was so impressed that I chose Lafayette General for my father’s procedure today. After having spent a few days at our lady of the lake in BR, I …

  85. My wife and I was told they had a good NICU so we got our twins shipped from new Orleans baptism so they would be closer for us to drive and see them! They said we had to be their before 6pm so we could check on them and we got their at …

  86. I honestly don’t believe this hospital should get a star as ugly and mean as they were to me. Dr.louvierre at the Córdoba clinic was so mean and hateful, she wouldn’t even see me or give me any kind of relief. Ive never had a human treat me …

  87. I will never come here again I been here since a little after 11:00 I been waiting for almost five going on six and never been seen came in a run to the back someone after me was seen with a rash and my feet is messed up been in pain never been seen yet…I’m very upset I’m crying and I’m taking it higher I promise you…

  88. My last experience here will make me never go there EVER AGAIN!!! My child went in with an asthma attack at 8pm we waited in the pediatric waiting room for over 4 hours. They closed at 11pm and never seen my child who was struggling to …

  89. My dad is in the ICU and they have a DNR Against the family’s wishes, I wanted him to go to Lourde‘s and they won’t let him go, they have done nothing but discourage me, They threw my uncle out for asking for the patient advocate, No …

  90. Every time I come here I regret it. Can someone please tell me why they gonna only call 1 person in 2 hours multiple times even after they told this person left. And why give someone with a possible broken foot a wheelchair they can’t use …

  91. Not happy here at all, Jennings hospital is much better, people here are not a polite., I saw first hand a Doctor got very ugly with his staff with me witnessing it, VERY unprofessional.

  92. Their er is a nightmare, but recently I was in their ICU. I had three different nurses and because of them and a few other staff members Lafayette general will get 5 stars. First nurse was Twynette, second was Jordin and third was Kara. I …

  93. This place is HORRIBLE . Haven’t been here in over ten years and the ONLY reason I did come is because my boyfriend had a head injury and needed staples (was close enough due to the emergency) …

  94. Brought my son to the Emergency room. While he was seeing the Dr. I was asked to leave the waiting room because of the COVID rules. 2 other people in the BIG waiting room!! We had to go outside in the cold and stand at the door looking in. What’s a waiting room for??? Called me back in to pay the bill !!!! BAD BUSINESS!!

  95. May be the worst experience I have ever had and after 20+ years in healthcare this one takes the cake. Patient arrived with Pmhx of neuro issues and and surgeries, was left for 6 hours…SIX HOURS in pain and was never seen….after not getting …

  96. I was sent to Lafayette General/Ochsner by the VA to see a neurosurgeon. I dropped off my information and never heard from him. So when I called to get the status , I was told that he had sent paperwork to the VA telling them that I …

  97. camielle in the emergency room was very rude she did not let me explain why i was calling she just rushed to get me off the phone i was scheduled for test by the emergency room doctor and she told me follow up with my pcp when it’s the …

  98. I don’t recommend this hospital to nobody ! I rather drive 2 hours away to my hometown before coming back here again ! I went to the bathroom to give a urine sample there was blood on the rail I told one of the nurses and her response was …

  99. I give three stars on behalf of the cna on the 8th floor Ms.Penny & Ms.Mary Lynn they took really good care of all my needs the other nurses & Cna only a select few not so much I would asked for things they would tell me they going get it …

  100. Needs NEW staffing. ICU nurses act like teenage high school girls. If you aren’t built for this profession, DONT take it on. **edit** the underlying racism and prejudice that goes on in this hospital is VERY harmful to AA. I wouldn’t even send a black flea here.

  101. Horrible place, my father is in his 80’s with Parkinson’s, went to emergency room, made the poor man wait with my mother for 8 hours in a wheelchair, wouldn’t let me in until he almost fell out of the chair. Begged them to put him in a …

  102. The ER is terrible here they said they were full and they were not. The place is disgusting, the floors look like they have never been mopped. I wished I never went there last night. I had to go due to not being able to pee after …

  103. This review needs to be sent to all administrators, board members, and supervisors and should be read by all staff members!!!!!
    I have been a patient at Lafayette General for 6 days now on the 3rd floor. It …

  104. My husband had a catheter and started bleeding. We got there and his bag was pure blood. We waited all night for a room. We spent 2 days in there with him bleeding. I had to empty the bag because nobody would do their job. He lost half his …

  105. In 2019 my 2 year old son had a tonsillectomy and adenoidectomy. He refused to eat, drink or take any over the counter pain medication. I brought him in. They immediately put him on a I.V and gave him morphine. Top notch care. We were …

  106. My daughter is there now. Went in last night with abdominal pain and didn’t see a doctor for 4 1/2 hours and finally gave her some pain meds and ended up having appendicitis. Insisted on giving her morphine even though she told them it …

  107. Sat in the emergency room for nine hours with a pain level of 8 and received nothing. They called my name 4 hours into the wait while I was on the bathroom. Then moved me to the end of the list because I wasn’t where I should have been when …

  108. Services provided are below average.
    Billing department allowed me to set up a payment plan while insurance claims were being disputed. I paid two months of that payment plan the next month …

  109. During the weekdays must be better with nurses and the staff. The Weekends it’s horrible, takes since Friday night till Sunday night to Get tube feeding done!!! Unreal with the nurses especially the Head nurse Victoria to get anything done …

  110. We went for an appointment with a specialist. We were very impressed with the staff and their professionalism and kindness. The facility was very clean. The restrooms were neat and clean. Ms. Brenda was cleaning as we were accessing them. She did a great job!

  111. I want to share details but there are too many to share. My grown daughter’s experience here, the lack of communication between doctors and between doctor and patient has been mind blowing. Some of what she experienced could result in …

  112. L&D Department. If I could give a negative 4 stars I would. This has to be the most depressing place a human being can go to have a baby. How could you even call this a great experience. The rooms are super small. There are no windows to …

  113. Wow!! I brought my mother in law in for a procedure. The kindness and professionalism of the receptionist and nurses were very impressive.
    I would also like to mention the cafeteria. The food was delicious. I had …

  114. The level of care and compassion from All the Dr’s, nurses, CNA’s and other staff is unparalleled. I’ve been treated with such excellent care here I can’t brag on this facility enough! Highly recommend!

  115. If I could give this hospital a negative 5 rating I would. Family member was in ICU for 11 days passing away today. In those 11 days I have never experienced such a lack of Empathy, Sympathy, or just basic respect to family who’s love ones …

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