(Translated by Google) FIRST, I AM IMMENSELY GRATEFUL TO GOD FOR EVERYTHING AND I AM GRATEFUL TO OCWEN FOR GIVING ME THE OPPORTUNITY TO MODIFY MY MORTGAGE. MAY GOD BLESS YOU AND MAY THE TREATMENT YOU HAVE GIVEN ME PLEASE GIVE TO OTHERS, SO …
I rather watch paint dry, listen to nails on a chalkboard, roll around in CRAP, and be fed to wild boars, than deal with the lack of intelligence there is at this bank.
Please try to avoid this company, they are worthless when it comes to customer service! Sad and disappointing that companies like this are able to remain in business!!!!
The customer service is very unprofessional and rude. I spoke to a rep. Quinton and he did not have any empathy or sympathy for my concerns… I will never deal with this company
Terrible company to work with…..trying to get a simple hud statement and haven’t been able to get it because no one knows how to get it. This place needs serious training
Absolutely should be shut down. Cannot ever talk with someone you can understand, excessive fees that you cannot get an answer on what they are for. Worst ever.
Constantly trying to scam me out of more money with refinace, insurance, fees- and then fail to manage my escrow account and made it -200% what it should be.
Way to go Ocwen Financial. You acquire PHH Mortgage, then start nickeling and diming their borrowers, without notice, no less. You’re off to a bad start.
Unbelievable incompetence and terrible customer service (from India) prompted me to write this review to caution anyone considering working with the group. I can’t imagine a worse experience and my frustration level reached an all-time high.
WARNING: Do not go this place!!! This place is trying to steal your credit/debit card that takes about $1,500!!! But IDK why they need alots of money!? This place is the WORST SERVICE I’VE NEVER SEEN IN MY LIFE!!! I DO NOT RECOMMEND GO THIS …
Just spent 20 minutes on the phone trying to talk to a real person – got nowhere and never succeeded in talking with anyone – just recording after recording after recording. I thought Comcast was the world’s worst customer service but this …
Can never speak with anyone. They are no help at all. The most unprofessional, rude, company I have ever dealt with. If I could give 0 stars I would. Can’t say enough how unpleasant it is to contact them, and that is when you can reach someone.
Things have changed so much with Ocwen in the last 3 years. They may have management problems, but there Loss Mitigation gives better results across board than all other Lenders combined, if you take the time to send them all of the items …
They kicked my aunt (with Dementia) out of her house, wouldn’t consider working with the family. 3 years later and the house sits dilapidated and will most likely have to be demolished. My aunt passed away, which we have told them, and they …
Very unprofessional and very stupid service company. They have all the call received in India, where they can’t speak or understand demand of
American people. It took me 2 month of fight to pay off $40,000.00 of remaining …
My husband worked for this company. He came from environment that promotes team work and assisting clients, his former employer relocated to another state. Ocwen does not work efficiently from the inside out. When employees attempt to solve …
The absolute worst to deal with. Can I do ZERO stars. They farm their call center to some foreign workers that do not understand and are impossible to deal with. I’ve been overcharged for many months and trying to stop it to no avail. I’ll be very happy when Ocwen goes out of business soon… Google why they are going out of business
They are the worst.. Guy answered and then said he couldn’t help me after he told me he will provide me with the best customer service. Told me I have to call Wells Fargo to see if I can get any equity on the mortgage !!
i have only been with ocwen since january 2013. my elec. payments were showing up as received but erratic. april never went through. i just happened to glance at my bank statement. i have since cleared the issue and the ocwen rep. assured …
I have been trying to make a payment and the wire transfer came back. The reason stated wrong account number. The number was verified by the billing statement. Have made several attempts to make calls nothing is working no trace of USA offices that handle mortgages. Now what?
Very difficult company to work with but this is a loan servicing company so you do not have a choice if they service your mortgage. Thier website is primitive and very user Unfriendly. The challenging website seems to be purposefully …
If there was a lower starred in this y’all don’t even have a star to pick because y’all have five stars is there anything below five star like a piece of s*** star I can pick. I will put lower this is the most sorryest mortgage company …
The best think that can happened to me, i really fell so sorry for so many bad reviews that they do not deserve, because this is the company that have give more loan modifications and more chances to the homeowners to keep their home, if is …
The worst place to do business with. It takes forever for someone to give you a call back. Also, the lady who was helping out did not DO anything. Interest rate goes higher and higher almost every six months for no reasons. I called …
This company is a flat out joke, three years in a row they have been late paying my property insurance, I’ll pay to prevent a lapse in coverage in the sum of 1800 bucks and three months after the due date they finally issue payment and I’ll …
This company is complete CRAP!!!!! I was in the process of buying a home and after 5 months of my time and not to mention my money, they terminated my contract due to a problem with the title. I cannot get anyone to return my calls or reply …
Ocwen Loan Servicing, LLC is the worst of all financial companies existing in the United States of America. Unbelievable, Ocwen does not even deserve an star but, in order to post this review, at least you have to given them a star!!!!!. …
Been with them since May 2013. Terrible experience so far. E-payments from my bank wen fine for May and June. July payment was returned to my bank. Then Ocwen sent a bill with a late charge. August payment was processed fine. WTH? …
This company hides behind a bunch of Philippine and Mexican call centers who’s operators seemingly cannot or will not assist with anything and have a hard time if you get them ‘off script’. They refuse to connect you to a US center even …
This company is sleazy, they deliberately loose your payments if you mail them and then charge you late fees.
Their new trick is the website doesn’t work, so you have to call to make a …
Should be 0 stars. If you ever run into a problem where you can’t pay your loan for a short period of time expect them to attack you and call even your place of employment. When asking for a loan modification due to 2 backed up payments …
Extremely difficult to deal with. I work with a contractor and to get insurance checks endorsed by this company is exasperating. They require the home owner’s written authorization for EVERYTHING even when you have a signed Assignment of …
Too bad there is not an option to give Ocwen a negative star!!!! I called them 4 X to get copies of statements they never sent me. It has been a year now and I never got them. …
Our Mission & Values
At Ocwen, we are dedicated to creating positive outcomes for homeowners, communities and investors through caring service and innovative solutions. Our success …
Nobody is EVER Available to help you. Non-speaking English reps that dont have a clue. Relationship manager to your account is NEVER able to talk your call!!!!!!!!!!!1 Worthless company!!
Absolutely HORRIBLE company. I paid off my home and they added additional charges after the payoff I was unaware of until the charges went up another $30. Then when I tried to pay the $1000 additional charges over the phone they stated the …
If I could give it minus I would. I sold our house in June of 2022. I told them not to pay our homeowners insurance because I have already paid it. $15, 700.00 and six months later I’m still waiting for my refund. I call once a week …
(Translated by Google) FIRST, I AM IMMENSELY GRATEFUL TO GOD FOR EVERYTHING AND I AM GRATEFUL TO OCWEN FOR GIVING ME THE OPPORTUNITY TO MODIFY MY MORTGAGE. MAY GOD BLESS YOU AND MAY THE TREATMENT YOU HAVE GIVEN ME PLEASE GIVE TO OTHERS, SO …
Stay away from this people they are the worst in the market.
Garbage customer service…Handled by indian call center
Piece of work by these Indian people, can’t get to anybody to solve issues.
The worst people that I’ve ever encountered in loan servicing.
Fraudulent company. Stay away from this company! Crooks and thieves!
Their customer support call center is an embarrassment to even the worst of outsourced call centers.
Ocwen is trying to take my house no matter what you send these morans well be prepared to fight
Only gave on star because i couldn’t do negative stars. run away as fast as you can.
Absolutely the worst company with the worst ethics and a disgrace to the industry. AVOID AT ALL COSTS
20 minutes of routing – no humans available – can’t get correct documents for a closing.
Trying to get some help in refinancing and getting Ocwen out of my life. I need some advice and help. Anyone ?
Polite, helpful and knowledgeable. Employees are willing to assist versus just going to voicemail.
Screw this company. Dealt with them and my biggest regret is not filing a claim against them.
Good service, professional employees and a strong desire to help borrowers stay in their homes and save their hard earned money.
I rather watch paint dry, listen to nails on a chalkboard, roll around in CRAP, and be fed to wild boars, than deal with the lack of intelligence there is at this bank.
Please try to avoid this company, they are worthless when it comes to customer service! Sad and disappointing that companies like this are able to remain in business!!!!
wouldnt give my dad the hurricane days off if there was a zero star I would def put that or even negative numbers
The customer service is very unprofessional and rude. I spoke to a rep. Quinton and he did not have any empathy or sympathy for my concerns… I will never deal with this company
Terrible company to work with…..trying to get a simple hud statement and haven’t been able to get it because no one knows how to get it. This place needs serious training
Absolutely should be shut down. Cannot ever talk with someone you can understand, excessive fees that you cannot get an answer on what they are for. Worst ever.
Constantly trying to scam me out of more money with refinace, insurance, fees- and then fail to manage my escrow account and made it -200% what it should be.
I would not recommend them to anyone. I question some of their mortgage practices especially their escrow account balances and payments.
Dear President Of The United States | ☆ this company is a bad actor. Can you help our family keep our home? | mailto: help[at]osc.gov
Way to go Ocwen Financial. You acquire PHH Mortgage, then start nickeling and diming their borrowers, without notice, no less. You’re off to a bad start.
Unbelievable incompetence and terrible customer service (from India) prompted me to write this review to caution anyone considering working with the group. I can’t imagine a worse experience and my frustration level reached an all-time high.
WARNING: Do not go this place!!! This place is trying to steal your credit/debit card that takes about $1,500!!! But IDK why they need alots of money!? This place is the WORST SERVICE I’VE NEVER SEEN IN MY LIFE!!! I DO NOT RECOMMEND GO THIS …
Just spent 20 minutes on the phone trying to talk to a real person – got nowhere and never succeeded in talking with anyone – just recording after recording after recording. I thought Comcast was the world’s worst customer service but this …
Can never speak with anyone. They are no help at all. The most unprofessional, rude, company I have ever dealt with. If I could give 0 stars I would. Can’t say enough how unpleasant it is to contact them, and that is when you can reach someone.
Things have changed so much with Ocwen in the last 3 years. They may have management problems, but there Loss Mitigation gives better results across board than all other Lenders combined, if you take the time to send them all of the items …
Service is equal to that of BOA which means complete CRAPPPPPPPP! Never use these people. …
They kicked my aunt (with Dementia) out of her house, wouldn’t consider working with the family. 3 years later and the house sits dilapidated and will most likely have to be demolished. My aunt passed away, which we have told them, and they …
Very unprofessional and very stupid service company. They have all the call received in India, where they can’t speak or understand demand of
American people. It took me 2 month of fight to pay off $40,000.00 of remaining …
My husband worked for this company. He came from environment that promotes team work and assisting clients, his former employer relocated to another state. Ocwen does not work efficiently from the inside out. When employees attempt to solve …
The absolute worst to deal with. Can I do ZERO stars. They farm their call center to some foreign workers that do not understand and are impossible to deal with. I’ve been overcharged for many months and trying to stop it to no avail. I’ll be very happy when Ocwen goes out of business soon… Google why they are going out of business
They are the worst.. Guy answered and then said he couldn’t help me after he told me he will provide me with the best customer service. Told me I have to call Wells Fargo to see if I can get any equity on the mortgage !!
i have only been with ocwen since january 2013. my elec. payments were showing up as received but erratic. april never went through. i just happened to glance at my bank statement. i have since cleared the issue and the ocwen rep. assured …
I have been trying to make a payment and the wire transfer came back. The reason stated wrong account number. The number was verified by the billing statement. Have made several attempts to make calls nothing is working no trace of USA offices that handle mortgages. Now what?
Very difficult company to work with but this is a loan servicing company so you do not have a choice if they service your mortgage. Thier website is primitive and very user Unfriendly. The challenging website seems to be purposefully …
If there was a lower starred in this y’all don’t even have a star to pick because y’all have five stars is there anything below five star like a piece of s*** star I can pick. I will put lower this is the most sorryest mortgage company …
The best think that can happened to me, i really fell so sorry for so many bad reviews that they do not deserve, because this is the company that have give more loan modifications and more chances to the homeowners to keep their home, if is …
LOL spot the fake five star reviews in this thread.
These worthless cretins bought my loan in 2011. Have taken over one hundred …
The worst place to do business with. It takes forever for someone to give you a call back. Also, the lady who was helping out did not DO anything. Interest rate goes higher and higher almost every six months for no reasons. I called …
This company is a flat out joke, three years in a row they have been late paying my property insurance, I’ll pay to prevent a lapse in coverage in the sum of 1800 bucks and three months after the due date they finally issue payment and I’ll …
This company is complete CRAP!!!!! I was in the process of buying a home and after 5 months of my time and not to mention my money, they terminated my contract due to a problem with the title. I cannot get anyone to return my calls or reply …
Ocwen Loan Servicing, LLC is the worst of all financial companies existing in the United States of America. Unbelievable, Ocwen does not even deserve an star but, in order to post this review, at least you have to given them a star!!!!!. …
Been with them since May 2013. Terrible experience so far. E-payments from my bank wen fine for May and June. July payment was returned to my bank. Then Ocwen sent a bill with a late charge. August payment was processed fine. WTH? …
This company hides behind a bunch of Philippine and Mexican call centers who’s operators seemingly cannot or will not assist with anything and have a hard time if you get them ‘off script’. They refuse to connect you to a US center even …
This company is sleazy, they deliberately loose your payments if you mail them and then charge you late fees.
Their new trick is the website doesn’t work, so you have to call to make a …
Should be 0 stars. If you ever run into a problem where you can’t pay your loan for a short period of time expect them to attack you and call even your place of employment. When asking for a loan modification due to 2 backed up payments …
Extremely difficult to deal with. I work with a contractor and to get insurance checks endorsed by this company is exasperating. They require the home owner’s written authorization for EVERYTHING even when you have a signed Assignment of …
Too bad there is not an option to give Ocwen a negative star!!!! I called them 4 X to get copies of statements they never sent me. It has been a year now and I never got them. …
Our Mission & Values
At Ocwen, we are dedicated to creating positive outcomes for homeowners, communities and investors through caring service and innovative solutions. Our success …
Nobody is EVER Available to help you. Non-speaking English reps that dont have a clue. Relationship manager to your account is NEVER able to talk your call!!!!!!!!!!!1 Worthless company!!
Absolutely HORRIBLE company. I paid off my home and they added additional charges after the payoff I was unaware of until the charges went up another $30. Then when I tried to pay the $1000 additional charges over the phone they stated the …
If I could give it minus I would. I sold our house in June of 2022. I told them not to pay our homeowners insurance because I have already paid it. $15, 700.00 and six months later I’m still waiting for my refund. I call once a week …