Odenville Utility Board is an Utilities at 14292 U.s. 411 in Odenville, Alabama. See more
Read More| Friday | 8AM to 4:30PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 4:30PM |
| Tuesday | 8AM to 4:30PM |
| Wednesday | 8AM to 4:30PM |
| Thursday | 8AM to 4:30PM |
14487 US Highway 411, Odenville, AL 35120
Rude and lie and doesn’t do what they say…
Couldn’t answer questions.
Got hung up on.
Acted like they didn’t care.
The ladies in the office are polite & helpful.
Continuous water outages ridiculous
They are the most helpful and kind people to deal with. Ms. Sheila is just the sweetest ever!
I thought they were helpful but that’s only on there time ..But they like to lie to you.And hang up the phone on you while you are asking questions about your bill.Only friendly when they want to be .Too bad they know you have to use Odenville water or they might not treat you the way they do.
The BEST group ladies.! They are so nice, like I look forward to paying my watery bill in person every month.!
Thanks ladies.!
I have only dealt with the ladies who work in the office. I must say they are the most friendly group of people to do business with. Very unlike the coldness of very large corporations.
Outstanding group of people. Office workers are always friendly and understanding. Ricky and the field team do a spectacular job of making sure problems are solved quickly.
I arrived home with my wife and two children to discover that our water had been cut off. This was not do to lack of funds but instead the process, policy, and/or employee competency. I am 2 months behind on this bill because it just so …
Great customer service! If you’re experiencing issues with paying your bill, just make sure to call them. As long as there’s an open line of communication, they’re will to work out an extension! Love these folks! …
Staff is always friendly and fast. They are quick to get you in and out as soon as possible.
At this time the lobby is closed, you will have take care of all business at the drive thru.
It must be an individual that answers the phone that gets a ‘rude’ status bc I have never in the 4 years have had them to be rude to me. Even on the phone! I enjoy riding over there with my 4 kids to get ‘suckers’ and have small chat before we take off. The drive thru is a wonderful update! I, personally, love the atmosphere!
I abruptly started having a lot of leaks under my house. 6 in less than 5 months. I checked the pressure on the house and the readings went from 80 to 110. Clearly they changed something in the last few months that blew up my pressure …
Granted it’s been a couple of years, but when I bought my house and needed water turned on they were incredibly helpful. They really bent in any way I needed to work around my schedule so I could live in my freshly purchased house with …