Our neighbor was having OEC fiber installed to their house and the OEC contractor needed to run a line from the node in our back yard. During their install we lost internet in our home. We confronted the contractor and they lied to our …
The entire install process was seamless. I was shocked how fast they were able to feed the new wire through the attic to the middle of the house and fish it down an interior wall. Whole thing took 30 minutes.
After the hassle of dealing with a couple of the other “big” names in ISPs I was so relived to actually speak to a real person upfront. I spent very little time in the whole process of setting up an account and installation. All the staff …
It was just GREAT that they could install high speed internet on the property I just purchased. I called expecting the worst. After sending someone out to check to see if they could run it, I was informed that it was possible. Thanks OEC!
I had called about 5 weeks ago to begin service. I knew it would be a process since a line had to come directly to the house. I was surprised how quickly they began working on it. The home installation was a great experience as well. In and …
Scheduled a fresh install with OEC Fiber, the whole process was quick and professional! They came out and had the line dropped and the service installed in less than 10 days from the original request. The technicians were fast, efficient, …
4out of 5, not bad. The company could do a bit better in communicating activities, but in comparison to Cox cable or Og&e,
I give you an eleven! There is no comparison, you rock! The installers were very friendly and professional, thank You!
Service guys came a day earlier than expected on a SATURDAY. Inside connection was early and friendly. Made sure I didn’t have any questions after setting me up. Good experience all around!
I’d like to say a BIG THANK YOU to Sam our in-house fiber optic installer and her partner Dalton who did a magnificent job at our place. They arrived on time and called ahead as requested. The installation was smooth and seamless. Both …
After about 2 weeks of use the OEC Fiber service has not slowed down during peak hours, which is crucial to my business. The group of service men that dug the line and aided in the setup were very good and professional.
OEC did a wonderful job for this entire installation including flagging the area near the wiring, suggesting the route of the wires, wiring the wire from the terminal to our home, and the exceptional installation of the final house wiring …
The two gentlemen that installed the box in the house were very professional and did a great job. I especially want to point out one of the men. I didn’t catch his name, but he was very tall. He went over everything with me and LISTENED …
This company is well organized, friendly, and professional. They got me up and running quicker than they estimated (a winning philosophy – promise small and deliver big) They came prepared – brought all the equipment needed the first trip, …
Install was painless. We were kept updated along the way. Inside install tech was first class. Internet speed over the wireless is 104 both ways. Haven’t checked wired speed but all devices working well. Goodbye and good riddance to old provider (6 to8 service interruptions a day).
I honestly never knew what I been missing until now!! I absolutely love OEC fiber. I have it for TV and internet . Install went fantastic. As soon as I explained I have a sprinkler system they made sure they were extremely careful and communicated with me to make sure I was comfortable with how they would go about it.
Could not have asked for a more seamless installation. From sign up to install complete was about two weeks. Had no issues with any of the crews. They were very polite and answered my questions professionally. So glad to have made the switch!
I am from a city and have never had any experience with a utility to rave about. Let me tell you, this company is top notch!!!! They are friendly. They are on time. The rates are the best! I am overjoyed with the power and Fiber!!
Our experience with OEC fiber is wonderful!! Every person that I spoke with from the office while waiting was very kind & helpful. The contractors & OEC guys were also great. The fiber is unbelievably fast! We operate many devices (laptops …
Steven came to install our new fiber internet and he was so kind and professional and made sure we had everything we needed before he left. The fiber is awesome and super fast !!! Drop cox and go with Oec, you won’t be sorry. I want to also …
As they are currently installing new service within are area, it took about 4 weeks to get the install completed. However, it was well worth the wait. The download speeds are about the same as what we had before, but the jitter and ping …
I’m extremely satisfied with OEC. From verifying that we were eligible, to the installation process, and the communication between the company and our household has been fantastic. We had COX prior to OEC and we didn’t have a great …
I recently moved my internet service over to OEC Fiber. The communication from OEC was excellent prior to install. The installer exceeded my expectations and went above and beyond to make sure the fiber was installed into the house to my complete satisfaction. So far the internet has been far more reliable than my previous provider.
It took much too long to have access to fiber – over 4 weeks. Once we got the right OEC guys to do the groundwork and bring fiber into the house, it went SUPER quick. And the guys were terrific to work with. We think we just had a little skip in the process and overall are very happy now.
April this year, started having issues with connections. Called OEC Fiber the rep.(don’t remember name) was very helpful, said he would get a hold of a technician. Jeremy showed up and noticed the problem immediately, switched out the …
So far so good in terms of Fiber Service. Hands down better internet than what I have received for the past decade+ with our local cable provider. Major plus is the cost is half of what I paid before, with increased speeds. Speaking of …
The insulation went really smooth with no issues. All of the installers were very professional. Since this system is all wireless, I though that it would be great not having all the wire to be run to each location. The first day after …
It was a very simple and pleasant experience changing from our previous internet service to OEC Fiber! Our technician provided excellent communication and care with the installation. Our internet speed and service has been great! Thank you OEC!
The most amazing people and company! From the customer care people, to the contractors, to the techs, and finally to the inspector who came in to make sure the work was done properly, I could not have asked for any better! More companies should be so good! Thanks!
Techs are very friendly and courteous when installing your lines and equipment. They are very accommodating to where you want the equipment and extremely helpful answering your question. Materials used to do the job are much higher grade than other fiber companies so that it lasts for years to come.
I have had service for just a month. So far so good. Nothing bad at the moment, all good. When they came out to run the fiber from the junction hood in the neighborhood to the house, I asked them can they run the line all the way up to the …
Best internet in town. It’s about time the lame competition was dethroned. OEC has great customer service and truly cares to deliver the highest quality experience at a fair rate. I definitely recommend to anyone.
Big help that I had a plan in mind prior to crews showing up.
Visited with personnel both on outside and inside fiber lay prior to work starting. Crew doing outside work did not speak much English. But, they did do good …
Not sure where to get started. Over the summer I met with a few line crews before the service was even available to our area. Both men were extremely polite and sociable. …
Everyone at OEC has been so friendly from signing up for install to all the folks on the installation teams! We are so happy with gig speeds upload and download. So great to cut the cord. No more coax and no more HDMI. best of all is the much lower cost for fiber and streaming.
OEC Fiber is amazing & I absolutely love it! It’s fast, reliable, and affordable! It feels so good to be free of Cox Communications finally with their over priced internet service! OEC Thank you for taking fiber where others won’t!! The service is amazing, fiber all the way to the back of the modem!!
My fiber install experience was great, OEC Fiber made sure I was informed every step of the way and their workers were very courteous and respectful. Post install I have not had any issue with my internet, overall one of the best customer experiences that I have had. Thank you OEC Fiber!
They were AMAZING to work with, from the initial call to the installers. Even had them come back out to run a line to a shop and was so easy. The customer service is Great, just thankful we finally have Fiber. Thank you OEC!
Good customer service but they tack on an extra $45 a month as a “service availability charge” so no mater how careful we are with usage we always see a fairly large bill. Have never seen such an excessive amount with any other provider.
I installed on or about 4-4-22 and disconnected on or about 4-25-22. My services never worked right. I never got a consistent connection and I was getting a considerably lower speed than what I was paying for. Streaming was a horrible …
The installation occurred sooner then planned as the installer was running early. After getting permission to come anytime he wanted, he arrived and was extremely courteous. He showed me several locations that we could consider putting the …
Fiber installation and inside equipment installation both done very professionally and timely. The technician that came to our house for inside connecting was excellent. The wifi is as good or better than any cox product we have had.
I recently switched to OEC Fiber Internet. Their customer service prior to the installation was excellent. They patiently answered all my questions about their services. Once I decided to make the change, they went over the entire process …
From sign-up to installation, first class experience! Every person was courteous, friendly and extremely professional. Have had my fiber for a week now, is fast and flawless. When OEC fiber is available in your area, sign up! You won’t be disappointed! Thank you OEC team!
Very pleased when I called to set up service they said it would take 4 weeks. Within the week they came I stated you said would take 4 weeks. The technician stated oh no you have been a long time customer of OEC and was told to get your …
Installation was very easy and very professional. The person installing showed us how to connect to new service, and performed a speed test for us. Overall very pleased. Download speed is almost 2 x faster than mine at Cox was. Upload speed SMOKES Cox. No wonder it took me so long on Cox to send stuff. Thank you.
From the Guys running Fiber from the road to my house was professional quick and didn’t tear my yard up. The installer was the same about being professional, quick, clean and explained all about the fiber and equipment. I’m really glad I made the switch. I would highly recommend OEC Fiber!!!
I’m updating my review, because after I left my original review, a team of engineers came to our house to fix our issues and explained the situation that caused us to not get internet for so long. I really appreciate the prompt response …
The OEF Fiber representative was very professional, very courteous, and very patient explaining how to use the Fiber TV. I was very pleased with the experience.
Hands down the best experience for internet from the customer service signing up, the expert handling and customer service of the installation technician, and to the service itself. I highly recommend ditching whoever you have currently and switching to OEC fiber asap.
I wanted OEC Fiber so badly, been excited about it for about a year now. The reality has been less than pleasant. I “lucked” out and have the fiber pedestal in my backyard, This means that they tore up my yard (blocked a sprinkler head …
Oec/Transtel isn’t our isp. They spliced our cable that goes to our Cox internet to the neighbors behind me. After paying Cox $75 to come out and fix it because we never heard anything from Oec after days and numerous phone calls. Missed …
OEC has the audacity to hold my electric account for ransom, demanding I pay a $300 deposit on an account I’ve had for 14 months without incident. They cited that I have paid my bill late a couple times and are now demanding a deposit which …
Service is always exceptional. And the product is reliable as it comes. Recently moved and went with OEC over the other option. 4 years of use, and not one complaint
Very professional and helpful installer. Had everything up and running in about an hour. Took the time to get to know my internet needs to determine good location to run wires. Fantastic experience!
Absolute worst company I’ve ever dealt with. They (via Trans-Tel) destroyed my yard three times over a year+ while installing in the neighborhood (legally via an easement), but never returned it as they found it. Then their construction …
You don’t expect much when dealing with utility company. Pleasantly surprised with OEC. They were pleasant, fast, service technician that hooked everything up explained everything explicitly. Fastest Internet, particularly upload speed, I’ve ever seen. Significantly cheaper than Cox.
got my yard dug and hooked up during my move-in. also very courteous on install and let me know exactly what was going on. speeds have been great so far, no issues with 3 people gaming/streaming at the same time.
I recently moved from OKC to Mustang a few months ago. I previously had Cox and always had issues. Thankfully there were several options to choose from here. I did my reviews and went with OEC Fiber. The communication from start to finish …
It was supposed to take 4 to 6 weeks for installation… It took 3 weeks, tops! There was someone here to get things started the next day. They always let me know they were there and when the next person was coming. Installer was very friendly and had us up in no time. The service is incomparable to AT&T.
We have had OEC fiber in our home for a year or so with absolutely no problems. I just recently had it installed in another building on our property. The installation crew was excellent and very good to work with. I’m sure we will get the same exceptional service out of that service as well.
Took time to fully get into my neighborhood, but has been well worth the wait. Installation from the time of request was about 9 days. The day they were scheduled to show, they were across the street and asked if they could install early, …
Our neighbor was having OEC fiber installed to their house and the OEC contractor needed to run a line from the node in our back yard. During their install we lost internet in our home. We confronted the contractor and they lied to our …
The entire install process was seamless. I was shocked how fast they were able to feed the new wire through the attic to the middle of the house and fish it down an interior wall. Whole thing took 30 minutes.
After the hassle of dealing with a couple of the other “big” names in ISPs I was so relived to actually speak to a real person upfront. I spent very little time in the whole process of setting up an account and installation. All the staff …
It was just GREAT that they could install high speed internet on the property I just purchased. I called expecting the worst. After sending someone out to check to see if they could run it, I was informed that it was possible. Thanks OEC!
I had called about 5 weeks ago to begin service. I knew it would be a process since a line had to come directly to the house. I was surprised how quickly they began working on it. The home installation was a great experience as well. In and …
Scheduled a fresh install with OEC Fiber, the whole process was quick and professional! They came out and had the line dropped and the service installed in less than 10 days from the original request. The technicians were fast, efficient, …
4out of 5, not bad. The company could do a bit better in communicating activities, but in comparison to Cox cable or Og&e,
I give you an eleven! There is no comparison, you rock! The installers were very friendly and professional, thank You!
Service guys came a day earlier than expected on a SATURDAY. Inside connection was early and friendly. Made sure I didn’t have any questions after setting me up. Good experience all around!
I’d like to say a BIG THANK YOU to Sam our in-house fiber optic installer and her partner Dalton who did a magnificent job at our place. They arrived on time and called ahead as requested. The installation was smooth and seamless. Both …
After about 2 weeks of use the OEC Fiber service has not slowed down during peak hours, which is crucial to my business. The group of service men that dug the line and aided in the setup were very good and professional.
OEC did a wonderful job for this entire installation including flagging the area near the wiring, suggesting the route of the wires, wiring the wire from the terminal to our home, and the exceptional installation of the final house wiring …
The two gentlemen that installed the box in the house were very professional and did a great job. I especially want to point out one of the men. I didn’t catch his name, but he was very tall. He went over everything with me and LISTENED …
This company is well organized, friendly, and professional. They got me up and running quicker than they estimated (a winning philosophy – promise small and deliver big) They came prepared – brought all the equipment needed the first trip, …
Love the speed and the installer was very friendly and informative
Install was painless. We were kept updated along the way. Inside install tech was first class. Internet speed over the wireless is 104 both ways. Haven’t checked wired speed but all devices working well. Goodbye and good riddance to old provider (6 to8 service interruptions a day).
Installer was fast and friendly, did a great job and left no mess!
I honestly never knew what I been missing until now!! I absolutely love OEC fiber. I have it for TV and internet . Install went fantastic. As soon as I explained I have a sprinkler system they made sure they were extremely careful and communicated with me to make sure I was comfortable with how they would go about it.
Technician who installed was great. So far, the signal seems strong and consistent!
Could not have asked for a more seamless installation. From sign up to install complete was about two weeks. Had no issues with any of the crews. They were very polite and answered my questions professionally. So glad to have made the switch!
I am from a city and have never had any experience with a utility to rave about. Let me tell you, this company is top notch!!!! They are friendly. They are on time. The rates are the best! I am overjoyed with the power and Fiber!!
Our experience with OEC fiber is wonderful!! Every person that I spoke with from the office while waiting was very kind & helpful. The contractors & OEC guys were also great. The fiber is unbelievably fast! We operate many devices (laptops …
Steven came to install our new fiber internet and he was so kind and professional and made sure we had everything we needed before he left. The fiber is awesome and super fast !!! Drop cox and go with Oec, you won’t be sorry. I want to also …
As they are currently installing new service within are area, it took about 4 weeks to get the install completed. However, it was well worth the wait. The download speeds are about the same as what we had before, but the jitter and ping …
I’m extremely satisfied with OEC. From verifying that we were eligible, to the installation process, and the communication between the company and our household has been fantastic. We had COX prior to OEC and we didn’t have a great …
I recently moved my internet service over to OEC Fiber. The communication from OEC was excellent prior to install. The installer exceeded my expectations and went above and beyond to make sure the fiber was installed into the house to my complete satisfaction. So far the internet has been far more reliable than my previous provider.
Super quick installation and so far we are happy with the service.
It took much too long to have access to fiber – over 4 weeks. Once we got the right OEC guys to do the groundwork and bring fiber into the house, it went SUPER quick. And the guys were terrific to work with. We think we just had a little skip in the process and overall are very happy now.
April this year, started having issues with connections. Called OEC Fiber the rep.(don’t remember name) was very helpful, said he would get a hold of a technician. Jeremy showed up and noticed the problem immediately, switched out the …
So far so good in terms of Fiber Service. Hands down better internet than what I have received for the past decade+ with our local cable provider. Major plus is the cost is half of what I paid before, with increased speeds. Speaking of …
The insulation went really smooth with no issues. All of the installers were very professional. Since this system is all wireless, I though that it would be great not having all the wire to be run to each location. The first day after …
It was a very simple and pleasant experience changing from our previous internet service to OEC Fiber! Our technician provided excellent communication and care with the installation. Our internet speed and service has been great! Thank you OEC!
The most amazing people and company! From the customer care people, to the contractors, to the techs, and finally to the inspector who came in to make sure the work was done properly, I could not have asked for any better! More companies should be so good! Thanks!
Techs are very friendly and courteous when installing your lines and equipment. They are very accommodating to where you want the equipment and extremely helpful answering your question. Materials used to do the job are much higher grade than other fiber companies so that it lasts for years to come.
I have had service for just a month. So far so good. Nothing bad at the moment, all good. When they came out to run the fiber from the junction hood in the neighborhood to the house, I asked them can they run the line all the way up to the …
Best internet in town. It’s about time the lame competition was dethroned. OEC has great customer service and truly cares to deliver the highest quality experience at a fair rate. I definitely recommend to anyone.
Big help that I had a plan in mind prior to crews showing up.
Visited with personnel both on outside and inside fiber lay prior to work starting. Crew doing outside work did not speak much English. But, they did do good …
Not sure where to get started. Over the summer I met with a few line crews before the service was even available to our area. Both men were extremely polite and sociable. …
Everyone at OEC has been so friendly from signing up for install to all the folks on the installation teams! We are so happy with gig speeds upload and download. So great to cut the cord. No more coax and no more HDMI. best of all is the much lower cost for fiber and streaming.
OEC Fiber is amazing & I absolutely love it! It’s fast, reliable, and affordable! It feels so good to be free of Cox Communications finally with their over priced internet service! OEC Thank you for taking fiber where others won’t!! The service is amazing, fiber all the way to the back of the modem!!
My fiber install experience was great, OEC Fiber made sure I was informed every step of the way and their workers were very courteous and respectful. Post install I have not had any issue with my internet, overall one of the best customer experiences that I have had. Thank you OEC Fiber!
They were AMAZING to work with, from the initial call to the installers. Even had them come back out to run a line to a shop and was so easy. The customer service is Great, just thankful we finally have Fiber. Thank you OEC!
Good customer service but they tack on an extra $45 a month as a “service availability charge” so no mater how careful we are with usage we always see a fairly large bill. Have never seen such an excessive amount with any other provider.
I installed on or about 4-4-22 and disconnected on or about 4-25-22. My services never worked right. I never got a consistent connection and I was getting a considerably lower speed than what I was paying for. Streaming was a horrible …
Easy transfer to my new home. Only one question and it was answered promptly. Great experience
The installation occurred sooner then planned as the installer was running early. After getting permission to come anytime he wanted, he arrived and was extremely courteous. He showed me several locations that we could consider putting the …
Fiber installation and inside equipment installation both done very professionally and timely. The technician that came to our house for inside connecting was excellent. The wifi is as good or better than any cox product we have had.
I recently switched to OEC Fiber Internet. Their customer service prior to the installation was excellent. They patiently answered all my questions about their services. Once I decided to make the change, they went over the entire process …
From sign-up to installation, first class experience! Every person was courteous, friendly and extremely professional. Have had my fiber for a week now, is fast and flawless. When OEC fiber is available in your area, sign up! You won’t be disappointed! Thank you OEC team!
Very pleased when I called to set up service they said it would take 4 weeks. Within the week they came I stated you said would take 4 weeks. The technician stated oh no you have been a long time customer of OEC and was told to get your …
Installation was very easy and very professional. The person installing showed us how to connect to new service, and performed a speed test for us. Overall very pleased. Download speed is almost 2 x faster than mine at Cox was. Upload speed SMOKES Cox. No wonder it took me so long on Cox to send stuff. Thank you.
From the Guys running Fiber from the road to my house was professional quick and didn’t tear my yard up. The installer was the same about being professional, quick, clean and explained all about the fiber and equipment. I’m really glad I made the switch. I would highly recommend OEC Fiber!!!
I’m updating my review, because after I left my original review, a team of engineers came to our house to fix our issues and explained the situation that caused us to not get internet for so long. I really appreciate the prompt response …
The OEF Fiber representative was very professional, very courteous, and very patient explaining how to use the Fiber TV. I was very pleased with the experience.
The installers were courteous, efficient and answered all of my questions with clarity. I appreciate their professionalism. Thank you!
Hands down the best experience for internet from the customer service signing up, the expert handling and customer service of the installation technician, and to the service itself. I highly recommend ditching whoever you have currently and switching to OEC fiber asap.
Install was fairly painless and although I have only had it for a few days the Fiber service is great.
I wanted OEC Fiber so badly, been excited about it for about a year now. The reality has been less than pleasant. I “lucked” out and have the fiber pedestal in my backyard, This means that they tore up my yard (blocked a sprinkler head …
They were very helpful with every step of the installation! They even called out to the builders for me as it was a new construction.
Oec/Transtel isn’t our isp. They spliced our cable that goes to our Cox internet to the neighbors behind me. After paying Cox $75 to come out and fix it because we never heard anything from Oec after days and numerous phone calls. Missed …
OEC has the audacity to hold my electric account for ransom, demanding I pay a $300 deposit on an account I’ve had for 14 months without incident. They cited that I have paid my bill late a couple times and are now demanding a deposit which …
Service is always exceptional. And the product is reliable as it comes. Recently moved and went with OEC over the other option. 4 years of use, and not one complaint
Very professional and helpful installer. Had everything up and running in about an hour. Took the time to get to know my internet needs to determine good location to run wires. Fantastic experience!
Absolute worst company I’ve ever dealt with. They (via Trans-Tel) destroyed my yard three times over a year+ while installing in the neighborhood (legally via an easement), but never returned it as they found it. Then their construction …
You don’t expect much when dealing with utility company. Pleasantly surprised with OEC. They were pleasant, fast, service technician that hooked everything up explained everything explicitly. Fastest Internet, particularly upload speed, I’ve ever seen. Significantly cheaper than Cox.
Remarkable Employees and Customer Service.
I received a call from the OEC Fiber office on a Sunday at 2:30 pm. The agent …
got my yard dug and hooked up during my move-in. also very courteous on install and let me know exactly what was going on. speeds have been great so far, no issues with 3 people gaming/streaming at the same time.
I recently moved from OKC to Mustang a few months ago. I previously had Cox and always had issues. Thankfully there were several options to choose from here. I did my reviews and went with OEC Fiber. The communication from start to finish …
It was supposed to take 4 to 6 weeks for installation… It took 3 weeks, tops! There was someone here to get things started the next day. They always let me know they were there and when the next person was coming. Installer was very friendly and had us up in no time. The service is incomparable to AT&T.
We have had OEC fiber in our home for a year or so with absolutely no problems. I just recently had it installed in another building on our property. The installation crew was excellent and very good to work with. I’m sure we will get the same exceptional service out of that service as well.
Took time to fully get into my neighborhood, but has been well worth the wait. Installation from the time of request was about 9 days. The day they were scheduled to show, they were across the street and asked if they could install early, …