If you need Pest Control Service for your home, condo or apartment complex, Official Pest Prevention has over thirty years experience treating bug – and – termite problems in the Sacramento area. Official Pest Prevention can help both Residential and Commercial customers with the following pest issues; Commercial Pest Control Residential Pest Control Termite extermination Pigeon Removal Wild Animal Removal Bed Bugs mice removal rat removal ant extermination spider extermination wasp extermination
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
10139 Iron Rock Way, Elk Grove, CA 95624
The representative that came out was very friendly, informative, and professional. Calmed my nerves a bit about having this bug problem & needing to use chemical intervention. He assured me that it’s safe for everyone without an exoskeleton, basically! Looking forward to continuing a relationship with this company.
I have been using official pest prevention upwards of four years now. The pesticide they use is not intrusive at all there’s no odor. Whenever you need a retreatment they promptly send someone out as many times as you need them. When they …
The tech stephanie did an amazing job servicing our home. She gave us such useful information and guided us in how we can do a better job protecting our home from pests. Official post control has to be one of the best pest control company.
This Company is Awsome, The technician arrives when he says he’s going to. Clean cut and professional. He explains what he’s going to do and does it with a smile. I’ve had problems in the past with other companies showing up,sitting in …
The exterminators that came out were very professional. They were very friendly. They knew what they were doing very well. I had never seen them second-guess anything while they were here. They were pretty well on point to me. Hopefully …
Michael does a great job keeping our yard and garage free from bugs. We used to not be able to enjoy being outdoors because we had such a pest problem. We now are able to enjoy being outdoors and working out in the garden. Thanks Michael and thanks Official Prat Control.
Official Pest Prevention is really an awesome company. Since they started with handling pest problems at my home, I have not had any more problems of ants and mice They are efficient, timely and with good results. They are also very affordable. Just try them and you will realize what I am referring to.
This was our first time using official pest control and we will definitely be using them again. The technician was very professional and sprayed the inside and outside of the house. The solution they used was completely odorless. They did a great job.
I was introduced to Official Pest Control through my job. We had used two other nationally known companies but our problems continued. We contacted Official and they were so accommodating, quick, and more affordable than the others. We have …
From the initial phone call to the actual service, it was hassle free and E-A-S-Y! Professionalism abound, both on the phone and in person.
I’ve used Official Pest Prevention for a few years now. Their communication about when they’re coming and their flexibility to reschedule are both appreciated. Each technician has been professional and friendly. There isn’t much more to ask for.
Best company to use .. I recommend them because they always do a good job and you can call them and they will come back and do a extra spray when ever you need. They are not afraid to go under you crawl space if needed!!
The tec was very knowledgeable and responsive to my needs he actually listened to my problems and gave me solutions he was very professional explained each step as he went very impressed!
I haven’t gotten the chance to see how affective the treatment was so I’ll come back and leave a review on that but overall my experience with Charles (in the Stockton area) was very good! He was very friendly and sympathized with my …
Dave was standing at my door with a big smile on his face and was not only knowledgeable, professional & thorough in his job – he was kind and thoughtful and I felt comfortable in his presence – his sense of fun was contagious! Due to a …
Official Pest Prevention is the BEST! We have spent countless dollars trying to rid our yard, home and 2 dogs of fleas. Not to mention the embarrassment of walking around looking like you have some type of disease from the hundreds of flea …
Great service! Their representatives Emily and Daniel are knowledgeable and personable. Emily’s skills are notable and we really trust her assessments and recommendations. Excellent evaluations and modifications as our needs change with …
Our technician, Gary, is extremely thorough and always very considerate. He listens to all of my concerns and addresses each and every one accordingly. He is very pleasant and knowledgeable. 5 star service, everytime!
I was able to get an appt the next day as they were going to be next door. The technician was able to answer my questions and provided the service inside and out. He cleared cobwebs/spiders outside. He clearly explained that it would take …
I used this service a year or so ago. First couple of visits went well. Then they did a partially done service. They said they would come back to complete and never did. I just got $186 bill over a year later for what I don’t know. Be …
The employee Michael was incredibly amazing. He was extremely informational and very professional. He arrived on time, my husband and I were extremely satisfied with his performance.. I highly recommend this company to anyone seeking pest control.
They have done a good job. They’re pleaLGsant, knowledgable, swift, and quiet. I have 2 dogs, one is 15 yrs and the other is 10 yrs and they have had NO problems. They are quick to answer their phones, very helpful and concerned for your …
Great customer service. The man who comes (Mr. Ram) whom sprays my yard is super nice and makes me and my family feel comfortable. I sleep better knowing the spiders are gone! Thank you!
My daughter has been using Official Pest Prevention for years & has been happy with your service. When I had a flea investation I called them as a new customer & they came out the next day & then followed up. I too am extremely happy with your service & highly recommend as well!
Not only did Official Pest Prevention catch us on a good day (we never say yes to door sales, lol). But, we are happy we did. They are not intrusive, they always answer questions, and never leave an odor. But most of all, no more bugs.. Thank you for great service..
Official is one of the best pest control businesses I’ve used. They fix the problem the first visit and if you have questions their always glad to answer right then not call you a day or so later. I’m so happy I signed up for a year and …
My pest control facilitator listened to our current concerns, spiders and random field mice. These insects and rodents were addressed via the outside as well as both bottom and top floors, hallways, floor boards and high traffic areas where …
Our first service was on time, thorough and the service person was so polite and explained everything! We just had to cancel another service because they were not keeping their promises so we were reluctant to try another service but we …
They were able to schedule an appointment quickly to address an issue of unwanted guests in the attic. The tech was prompt, professional, friendly, and knowledgeable. Hue took the time to explain the services that were completed and …
John Everett was very professional, personable and informative. He did a great job of asking me what I wanted when it came to pest control and he was great in dealing with my kids and pets bombarding him! He got the job done quickly and efficiently! Thanks John!
Great customer service I started up with them in July 2018. I just moved to a new home and the young man sprayed everywhere and anywhere. I bought some boxes that may have some spiders. Very helpful! I highly recommend this company.
The technician who came out today was very forgiving and kind of me being almost 30 minutes late to get home unlock the gate and let him in. He also found ALL the bait boxes (without my help) and checked them. Overall, my rating of 10 is …
I’ve been using official pest prevention for about almost 5 years. They’re easy to work with payment is auto and 89.99 every other month. It’s probably the going rate for bug service. Why I gave three stars is because the spray that they …
There are several reasons why I score your team so highly.
1. Everyone I’ve interacted with, on the phone or face-to-face is always pleasant and very helpful. …
Today was my initial service. Eric was there within the appointment window. He started with explaining what he was going to be doing and explained what to expect in the future. He was very patient when during his servicing when I had other …
They are exelent, the guys do a great job,
And they ask you if there is any where you want them to spray, or need ant thing Else. The price is great, great customer service and …
Official is great. They are very efficient and always willing to take care follow up if you ever see anything. I forgot to put my garage door down and the technician came out the next day to spray that area again for me.
I have been using Official Pest for years now. They are dependable and always willing to come back for additional pest issues, such as a bee nest or rodents. I love that they notify me when they will be servicing my property. And all the employees have been very polite and professional. I highly recommend them.
Chris the technician that does the service is excellent. The office staff didn’t explain the billing process well enough . Another tech showed up to service and I was aware he was coming. Office needs to have better follow through and …
Sniper pest I called they were out within a few days and eradicated Bee infestation; they kept calling and following up. I’ve never seen a pest company be so conscientious to get the job done. The follow-up was just so impressive Heather …
I have had a very rocky start with this company for the first year. Terrible communication skills at the office occurred every single cycle without pause. I’d gone through 3 other pest control agencies and was about to try another when I …
I have been a customer of Official Pest Prevention for years. They have never disappointing me. On time schedule services. When I need an additional service, they respond my request quickly and same day service. The technicians who have been in my house are friendly and professional. Love it.
She is polite, Professional, she showed kindness , willingness the get the job done, Refreshing i am so glad to leave your competitors. I Googled your company name . You was listed in the top 5. Now I know why. Juanita your the best. …
I just joined the Official family today and John has taken care of my home and my family. I am very pleased with my experience today, John was very professional and respectful, took care of my property and answered every question. I work in …
I work for a local property management company and every time I call Official Pest Prevention, they go out of their way to make sure our residents are well informed and prepared for the services they provide. They call the residents and get …
Technicians were prompt, courteous, and efficient. They listened to my concerns and addressed all of them, providing several options for treatments. I feel confident in their work and will absolutely use this service again.
The technicians are always on time and friendly. The office staff is super friendly and helpful too. I used official for 2 years and made the mistake of trying a different company for about 6 months, big mistake! I came running back to official and will never switch again. They are affordable, trustworthy and professional.
The service I received on Friday, Feb. 15, 2019, was most definitely a “10”; the service technician, James Snyder, is very professional, competent, timely and courteous. I had a very enjoyable experience with him, and also, will be engaging …
This company cares about getting your money and cares little about customer satisfaction. …
Technician Richard came to my house. He was super friendly, patient, thorough, efficient, and went above/beyond with a couple of my small requests . Highly recommend. And showed up within the correct time frame. I did not feel rushed. …
Official pest control has always been super accommodating when we call. Whenever we need an in between spray session, they manage to get there as fast as they can. Had a crazy ant problem, which is starting to lessen, thankfully. Very nice and friendly staff.
Richard was a very nice technician and very thorough
I started their service cause we had an ant problem . I called and they came oit the same day and sprayed. They stay on top of the spraying and one of the best this I absolutely love is the confirmation email,call or however you would …
I have been using Official Pest Prevention for several years and have nothing negative to report about them. They provide excellent service, are always very thorough during each visit, and always ask if I need any additional areas treated. …
I just want to say thank you. I had mice in my kitchen and needed somebody quickly and they came out next day. And their price was half of what another company was. The technician Rob was wonderful. He went above and beyond and spent a …
Arturo from Official Pest Prevention is truly a professional who cares about the customer. He always follows up with us to ensure our needs have been met. I’d truly recommend this company and especially Arturo. Thank you Sir! We truly appreciate you.
Tech was extremely nice helpful knowledgeable and friendly.
Customer service rep called me asking was i ready for an appointment. I told her no. She rudely reply I guess when your tired of rats you will call. First things is we never call 2nd a crew was in my neighborhood looking for customers n …
I have been with this company for 5-6 months and it didn’t seem like the first couple of guys they sent out were doing the job I needed, but I had a new guy come out this past week and he did a great job for us. Looked like he actually …
I have been impressed so far with the services from Official Pest Prevention. The technician seemed very knowledgeable and addressed my biggest concern which is rats in the attic. traps have been set in the attic and bait placed outside …
Have been using Official Pest Provention for awhile now. They have been super helpful and friendly. Everytime we’ve had a problem and call them they always send someone out as soon as possible to treat whatever our issue might be. They’ve …
Such a great company with wonderful, knowledgeable techs! I am so satisfied with my service! They’ve completely solved my pest issues! I am happy to pay their reasonable prices for peace of mind in a older home prone to pests. Thanks, Official Pest Prevention!!!
So far they have been great the tech who service my house was great. He explained what he was doing and using. I have had 3 other companies out and they did nothing like he did on his first service let alone their last.
Great service. Willing to come over within days of request! Neighbour’s feral cats brought fleas to our property. Total of 4 trips to vets for shots, oral meds..official sprayer Mike explained everything to me, even helped round up my pet …
Pricing is very fair, communication is amazing, and it works, I’m pest free!!
I can’t say enough about Official. We have been with them for around 25 years. Our service techs have always been wonderful. We feed birds, opossum, racoons and serveral feral cats. They always take extremely good care of us and the animals. If I find a bug problem they take care of it. My home is bug free and I love it!
They are always on time, people who serviced my house are nice, friendly and polite. No issues with billing, never had any problem. I have noticed significant improvement after I started using their service. I’ll highly recommend them.
The company is very accommodating to my schedule. They are understanding with regards to our dogs, cause we have to put them in the dog kennel before they spray. I called them to come out to spray for ants and they came out that same day to spray. Great customer service.
Very satisfied. Great attitude very verbal explaining services. Would definitely recommend .
This company has done a great job for me and my family. Workers are courteous, professional ( No bugs since I started service). Office works with me on billing and rescheduling issues. I highly recommend them as a pest control service.
I checked a lot of pest control companies..but I found Official Pest Prevention Treatment near my alley.
I Couldn’t be happier that I signed immediately for a year service and maybe …
I am very happy with the service our home receives from Official pest prevention. Whenever I call your office the staff is very professional. When our home needed a Pest inspection the technician was able to come within 24 hours, this …
We have used this company for over 10 years. They are professional, accommodating, & friendly. You can tell the technicians love what they do and that makes a really big difference. We rarely see critters in or around our house while our neighbors complain of activity in their homes. Win!
Great service and if there is a problem they will come right out. They are very helpful and friendly. My technician was able to help me with my situation. He cleaned and sprayed around my home and finished up telling me any further problems just call. I have been with them a long time and very pleased with their service.
I had my initial service today and was very pleased. Rod did an amazing job and spent extra time on my home knowing we had a lot of black widows. I can tell you it was a job and a half but he was a trooper. Im definitely happy so far and would recommend this service!
I’ve been using the service for almost a year I’m very happy with the experience
For over a year I have been using Official Pest Prevention and I have found their service is above par. The technician Jeho is outstanding with his customer service and is always pleasant and in a great mood!! People like him represent the …
Beware chemicals are not safe for pets at a certain age even if they tell you it is! If you have young pets please, please do NOT use this service even though they state young animals would be ok with the chemicals. Our puppy was 15 weeks …
I love the service they provide to me! At first I didn’t completely understand how to get rid of pests and never realized that I had to beat the cycle. Once I shared my complaint, an official pest prevention rep explained to me the reason …
Our service technician Chris Smith is great. Always asks us if we need any additional items completed and ensures we’re happy with our service. He also suggested some additional services his company offers based on a conversation we had. This information will prove valuable in the near future, thank you!
Tech showed up early, was very informative on what he was about to do, great customer service, professional.
Excellent customer service as well as skilled and knowledgeable chemical technicians who are highly trained to answer all questions and concerns for the customer. They have a remarkable appointment system in force and are always available …
I called in a panic because I had an unwanted friend in my home and I am terrified of bugs. The gentlemen who answered the phone was very understanding because I was so creeped but with his knowledge and calm tone he made me feel at ease. …
They have impeccable customer service. They send reminders, show up during the scheduled time, do the services they committed to doing, do follow up calls and ask us questions to make sure we are happy with the services being provided. Its …
If I ever need another VA pest inspection, this will be the company that I will call. They showed up on time, we’re very professional, and answered all of my questions. Thank you.
My technician was Ryan. He was on time, knowledgeable and courteous. I called concerning a rat issue that Ryan gave me a lot of options on how to handle. He also saw a few wasp nests and he took care of them without me asking for him.to do …
I am so very great full in having found these guys to maintain and protect my 22 unit building. Having suffered for so many years of absolutely no results with the local companies! I am so great full to finally find a company that truly …
They were able to get a technician out in 2 hours. Jeho was wonderful & very thorough. He was pleasant & gave us tips to prevent the rodents from coming back. I am pleased & have been able to get some sleep at night.
Come whenever I see a pest and take care of it. Timely, price is right! Technician is the best!
Mark came out and was so friendly and informative. This was my first experience with a pest control company as We just bought our first house. I am so happy we chose to go with this company. They are great and I would definitely recommend them to any and everyone!
The technicians are great and the chemicals/sprays are great also. However, the customer service is absolutely awful. I wouldn’t recommend this company to anyone solely based on customer service. When we first signed our contract, we were …
Hue was the gentleman that came out to my home. Very polite, professional, punctual, knowledgable, and respectful. Everything I look for in a service! I am very happy with the service and work he performed and will definitely be using him again and highly recommend him to friends and family!
From the customer service to the field engineer my experience with this company has been nothing but fantastic. They were recommend by another person in my neighborhood to call Dave one of their field engineers and he gave me the office …
I haven’t had their service yet but but I will tomorrow so far I am impressed with the quality of service thanks Ron B.
We had our scheduled service. They come every other month unless called out for a problem. They are thorough, kind and Knowledgeable! We tried other services and were not satisfied. We are glad that we found them! Great price and great service!
I have had a great experience. I have the contract with this company and I have run across an issue with a technician spraying far too much in the kitchen, but the customer service I received to handle the situation far exceeded my …
Anthony was very nice and thorough. He let me know when he was here and asked if I had any concerns that he could address. Excellent customer service. …
Official pest control has been great. They are very reliable and they are prices are very reasonable. The employees are very responsible and do a wonderful job. They give a 2 hour window of when they will be by but have been there right at the beginning of the 2 hour window. I’m very happy with their service.
The5 star rating is based SOLELY on Willie our technician. He is outstanding. Polite, punctual friendly & knowledgeable. He is always thorough & has a smile on his face no matter what time the service is requested. He is the epitome of …
I ❤️ these guys there in top of all my pest round my home. They do my entire home and clean webs and spray indoors and outdoors. They also set up traps if needed. The cost is not bad $79 Every 2 months. They are very professional and nice and efficient and informative. Simply Love ❤️ them.
On time and very friendly. Made sure I knew all the information about my services. Great Service all around!
All of the staff and technicians are friendly and considerate. We usually have a massive flea and tick problem, but since starting treatment we’ve had no problems. And if you notice something between treatments, they come back out at no charge. I am completely happy with their service.
The rep that does our device is amazing great nice hard worker always listens if we have an issue. Today I got a call my card expired 2 months ago and I owe 2 months of service and they have tried to contact me. Bull they haven’t. The guy …
Customer service from 1st phone call to office, follow up call and scheduling appointment. Both Matt and Cody Were polite, courteous and through. The office staff are exceptional! Knowledgeable, cheerful and exceptionally helpful. I would …
We have never have any concerns with Official Pest Prevention. I have been so impressed with the services from them. The technician addressed my biggest concern which was ants, and cockroaches. Great service, excellent price!! Thank you very much.
I love this company. My favorite in Sacramento!
My experience with Official I feel was great! I say that because the Guy that came to our home had great customer service skills, he was very patient with us, our dogs/rabbits, he had a great conversation,a very humble man I say that to …
Arturo Molina was extremely nice and arrived right on time. He was very professional. He also mentioned they have a lab to test any bugs if we don’t know what they are. He was quick and efficient. I am excited to see the results! Highly recommended.
This company is fantastic! No other word describes it’s service; I was a pretty loyal customer for quite a few years until last year I was going through things and thought it wasn’t all that necessary, maintenance n’ all. WELL!! Until I …
Its my fist time ever using a pest control company, and they were on time super communicative and had great customer service attitude
These guys showed up the first time and did the inspection,listened to my complaints about my house. I had them go after everything. Leo took care of it. I signed up for a year contract. They come out regularly, I get calls from them …
The sales rep (David) and the technician that came to my house, was really helpful and friendly. This is something that lacking in the previous company that I had, this is why I cancelled there service. I’m glad I made the switch. Keep up the good work!
Since we have hired Official Pest Prevention, we are very satisfied with the results of the treatments provided. When we needed service other than our regular schedule, they were here in a timely manner. Both techs we have had are thorough and very pleasant to work with. Well worth the money.
The guy who drives your car has to go to traffic school again. Horrible traffic violations. A bold guy in glasses
Great company to work with! Did a rodent exclusion, as well as having our yard sprayed monthly. They are quick to respond to any problems you may be having. I love that they text you the day before they come with a timeframe. Employees are all helpful and very knowledgeable!
Technician was on time, was very kind and throughly examined the problem and put in place measures to fix the problem. He politely explained everything to us. Very pleased!
Because you guys have great customer service everytime I call. Your dependable, when you say your going to be here you are on time or early. You call ahead to ensure you know I’m aware your coming. And your service is at a reasonable …
I definitely would feel comfortable referring this Company. I called them on a Friday at 5:00 p.m. and they were able to service my house at 7:00 a.m. on Monday morning. The staff was friendly when I called and the service technician was very nice. He was on time and very professional! Happy with my service!
I checked with HomeAdvisors and Official Pest Prevention was recommended. They called me within seconds of inquiry. From that moment through the technician arriving and treating my house has been total focus on customer satisfaction. Even …
John our technician totally is taking care of business. He’s gotten rid of all the rodents, spiders and cockroaches. He’s very professional, on time and very responsive. We love their service and we will continue to use them and refer them to other people that we know that need this type of service.
Robin is very professional and understanding of my concerns. He is very good at what he does, very knowledgeable and kind. He took care of every part of my house and I am so happy I went with your company. Great price and great service! Thank you Robin, you’re awesome! 😁 …
Always Friendly and responsive, for over 2 decades, and counting.
Staff scheduling goes around customers work schedules to meet needs right away. Awesome and immediate results in bug control. Very friendly and professional service of technicians who answer all questions thoroughly. Thank you, definitely …
My initial service was very impressive. When i called to schedule my service they were very nice and accommodating. They explained in detail how their service works and got me a time that fit with my schedule. The technician, Phil that came …
Very professional, friendly, and helpful. Always on time. Very satisfied with all the technicians. Thank you, you guys are awesome!
I’ve had this company for years and they never cease to amaze me. They are always professional, over the phone and the service technicians in person. Mark is superb! The value for what I pay is unmatched and the personal connection we gain …
Always notifies me to let me know when coming , gives me time to put dog in house , can’t remember the last time I saw a spider or bug!! Excellent service!
The technician came to my house promptly after I had called frantically trying to get rid of wasps and nests. They arrived on time and dealt with the issue at hand and he explained everything he did and made me feel at ease that myself and …
We have had a major pest problem for awhile and tried to fix it ourselves. Eventually, the rats got into the car engine and caused major damage and the black widows made their way inside the house. Enough! Our neighbor started using …
Changed from Orkin 6 months ago. Loving it so far. They price matched my old contact and offer different installment plans. The techs are knowledgeable and friendly. Great value and service Recommend for sure!
Because Rod and the office staff were prompt, courteous and made me feel confident that I was making a good choice.
And your services are affordable and I’m glad that your company offered a …
The reps were very friendly and expressed great customer service. The pricing is very affordable. The techs were thorough servicing our house inside and out and they answered all of our questions. We will definitely recommend Official Pest Prevention to family and friends.
Charles our technician does an awesome job. Goes out of his way to do a thorough job every time he comes. They are really good about coming right out the next day if there is any problem with any critters that they spray for. They are very …
Been a customer of pest prevention for a while and today was not a regularly scheduled spray. They were able to get me in within 2 hours of calling this morning. The technician was professional, knowledgeable, friendly and helpful. I would absolutely recommend this business, without hesitation! 10, 10 10!!! Five ⭐️⭐️ ⭐️ ⭐️ ⭐️
Very professional and reasonable prices. They were on time and took their time cleaning our webs around the home and spraying.
So far I am very happy with services. Hue was very friendly and polite. We had a ton of spider webs outside our house and he got rid of them all. The products he used are pet safe and prices are reasonable. I would definitely recommend Official Pest Prevention to friends and family.
Very professional technician, and knowledgeable about our pest needs. Our technician was very nice and easy to talk to. Very thorough inspection and application to the outside of my home. We are pleased with the results and our technician. …
David, my tech, was wonderful! He answered all the questions I asked, and some I didn’t think to ask! Their response time to my call was so fast! Two days after my initial call they were at my house taking care of those rats! They were …
Great service… spraying thoroughly around perimeter of outside..and any where we asked him to on inside..pretty good monthly fee
Are you in need of a professional team of experts to take care of your problem pests? They will take care of problems as small as ants to unwanted furry critters. I have been a customer with them for over a year and if not for moving out …
The technician that came out was very professional and thorough with both the inspection and work performed. Any questions I had were answered in detail, and he took the time to explain our situation and provided tips for preventing further …
We were very pleased with our technician Joshua Jackson, he was courteous, professional, and answered all our questions. We look forward to our next service.
Awesome service, exceptional results, definitely what I look for in Pest Prevention Services. Highly recommend! Very knowledgeable and they answer all my questions.
This company uses deceptive business practices to reel in customers. I am filing a complaint with the Structural Pest Control Board based on the fact that the agreement between myself and this company is for quarterly service specifically. …
I called Official Pest Prevention in Elk Grove regarding a noise on my roof. Naturally I was fearing the worst such as Rodents. A technician came out and looked around the house but did not inspect my roof where I heard the noise. He …
I’ve been a customer of Official Pest Control for over 2-3 years. Their service is both professional and top notch. Whenever I call the office, I’m kindly greeted and I feel as though they listen to my needs. B. Yang (employee technician) …
The service technicians are always very helpful, courteous, and friendly. I am very satisfied with the work that Official Pest Control has done for us. When they come to spray around the house they ALWAYS tell me that if there is anything, …
The service provider communicated with me very well, He let me know that he was covering my area because my regular service provider, He also continued to communicate with me what I needed done, He have AWESOME SERVICE!
Extremely polite and very thorough when spraying. We were infested and after just the first spray almost all roaches were gone after 1 month we spotted one a day so did a second round! The guy we have does such a great job I feel like we …
It is a fantastic deal the technician who came out to my home was very the technician who came out to my home was very informative and professional. We feel he did a very thorough job. How well the service will work on my pest problem is yet to unfold. However,I feel confident this company will work hard to help my family out.
I hired this company to take care of my rat infestation. The service was terrible! They were terrible in the service they provided. It was difficult to schedule appointments, and of course they didn’t get rid of the rats. …
Whoever it may concern: hire another company! Look somewhere else! Keep on scrolling (unless you already hired them then please keep reading)! Potential customers beware! This company (from my own experience) is full of sneaky, lazy, …
I requested a quote from this and one other company. The moment they got me on the phone they were pressuring me to sign up for their monthly service and to schedule my first appointment for the same day. I told them I was waiting on …
I like how they will send you a text message to let you know when they’re coming out. show up promptly on time. if you’re not there, they still do work around the house if you have a lock gate they will notify you and let you know they’ll come back with no charge. Very professional and not even that expensive.
Not only are the techs friendly but they also do a great job keep up the good work , David Medina is our usual tech keep up the good work 👍 …
I contacted Official Pest Prevention because I saw their ad for a special for $49 on Craigslist. I have a rodent problem and I called to get information on the $49 special and how everything works. They were available the very next day to …
I have been using this company for 2 years and I am thankful for the service they provided. They spray outside and inside the house. New homes are being built in this areas, so need the house sprayed outside
I always have great interaction with the tech who services our home. I love how they pay attention to detail and how they follow up to make sure any pest issues are resolved.
I have had great experiences with the technicians! All have been on time, efficient, polite and professional. We have been customers for at least a few years now and I only hope that when we move they will still be able to service our area. …
Excellent service. Easy to call and schedule appointments. Service was really great and helpful
He’s the nicest guy you could ever ask for, thorough and trustworthy, we only want him to service our house.
Best pest control company out there . Great service @ a great price . Techs are very knowledgeable and go above and beyond. I refer everyone to them and couldn’t be more pleased w a service co. I originally hired them due to a bad ant …
Very good service and every employee I’ve spoken to (over the phone or the different service professionals that have come out to spray) have all been incredibly professional and helpful. Having them come out to redo in the heat (since the …
Be very wary of this company. I signed on because I was under the impression that I could cancel at any time. I called to do this and they told me that I needed to provide them with a 30 day notice for cancellation. I requested that they …
Was a very playful experience for a very interesting time having a rather large rattlesnake removed. Person was very talkative Pleasant easy-to-understand showed us how we could move the snakes ourselves if it came to that really was a …
Called a couple of weeks after spraying my house cause we were seeing many bugs in garage. Quickly sent exterminator and resprayed at no cost.
The tech,knows what hes doing . Leo is a very nice man. It’s wonderful not to have bugs. All the help is great .l would recommend this company to any one and l feel so good that l picked them
I called this morning to get payment resolved, Elizabeth was very friendly, professional and communicative. Great customer service!! Very satisfied.
The best value and service I could find they will come out as many times extra needed with no extra cost, they take care of wide verity of issues they even took care a wasp nest that would keep coming back. They will do anything really you ask them to spray or take care of .
Technician was knowledgeable and courteous. He notice red ant problem before I had a chance mention it…observant! I would recommend!
Our tech is very thorough, neat and clean. We had a crazy determined ant infestation but he took care of it the first time. Very noninvasive procedure. Safe and efficient.zero problems !
I initially used this device to treat a “fruit fly” problem in my house. Once they arrived they stated they don’t treat fruit flies and recommended I purchase drain cleaner or something like that. I called back to cancel and they wouldn’t …
Worst company I had business with in over 20 years!
do not call or ask for any service! They are liars and scammers.
small roaches problem turned in to must pay annual contract. …
The tech was very friendly, addressed our concerns and understood what we were saying. He was easy to understand as he answered our questions. The service was our initial visit and a hell of a value!!!
This company has great customer service. They are prompt, professional and thorough. I highly recommend them. They are very reasonably priced.
The technicians are always friendly and helpful. The customer service is great and we have had almost no bugs since starting your service.
Martin is always on time or early, even. He’s very couteous, and knowledgeable. He also works quickly, so it is not an inconvenience when he’s here.
Was very happy with there service . I love that Tony listen to me what I was seeing. Then he explain everything that he was going to do inside and outside of the house and let me know what he used also. I loved knowing that I can call anytime for a extra service if needed and not be charged again .
John Briggs was a very friendly guy and had excellent customer service!
I was really on the fence of having extermination service and surely didn’t know which company to choose from, but calling many (large companies, small etc) I choose OPC…on this day the servicing technician came early…very polite and …
Dominic was very professional and took care of everything that we requested today. We have seen a lot of black widows and when I asked to spray our garage he happily did that for us. Thank you Official Pest Prevention for hiring good people!
Didn’t really help with the bugs.Had to call them out over and over again.watch out when trying to cancel your contract.i cancelled before the 12th month and they are still pulling money out of my account.Having trouble getting money refunded even though my contract was for 1 year and I talked to 2 different people to cancel.
We have received service for more than 2 years. The Technicians are always prompt, polite and professional.
Best service I have gotten we had spider issues and now we have no issues at all definitely a great company and great customer service
Always responsive and works with you time very well, love Darrell he’s a awesome technician very kind and is always friendly would recommend this company to anyone and I have to most of my family and very responsible price too!
Service technician Jacobi Jones stole my wallet, did not finish spraying 2.5 gallons of poison and didn’t even leave an invoice. Official Pest Prevention seems insistent on protecting thieves in they’re company.
We had a recent pest company servicing our home and constantly still had spiders and ants no matter how many times we asked for them to come back and spray! I finally made the switch to official pest prevention and do not regret it. One …
Excellent customer service! Very receptive to any additional pest control needs in between regularly scheduled service. Professional.
Not sure what to say about a company that changes the scheduled appointment from 7:00 AM – 9:00 AM to 8:30 AM – 10:30 AM first with a call. Then to 11:30 AM – 1:30 PM without bothering to inform. May I send you a bill for my time?
We called official Pest Prevention out to come and get rid of bee hives from a tree in the back yard. They were very responsive and professional.. So we asked them to come out and spray the rest of the house. They did an excellent job. We recommend him to whoever has a problem.
I had an appointment with Terminix. They were sponsored through my rental company. After authorized payment and appointment set, I received no call of cancellation from driver or terminix. I phoned in to check on status of arrival and …
From first initial call to scheduling. And our pest bug sprayer guy Dominic..He was really informative, professional, respectful and he was always on time.
Customer service is above and beyond. I have a 1yr contract and I have recommended friends to them .
Definitely letting friends and family know about this place. It was straight forward and great customer service skills front the beginning. Matt was very nice and knowledgeable. Fast and detailed work performed. Glad I found this company.
Great company. I’ve been working with Official Pest Prevention for 3 years now. They are always professional, on-time, and their rates are fair. John is my usual technician and always does a great job. …
Good affordable pest service! They use safe chemicals for pets and humans. Their service techs are very friendly, answer all questions and explain what they are doing.
Matt was very good at describing everything, he had wonderful customer service, he sprayed the whole house and outside backyard, he was really nice to my pets too. overall I’m very happy with everything, we will see if these insects die. 🤓🤓 …
Official pest control is the best service I’ve ever had. Not only are their prices super affordable , they work around my schedule, technicians are always on time, they even ask me about any issues I’ve noticed. I had a pest issue for …
The technician was on time very friendly and started his inspection and extermination as soon as we went over a some quick points. He was very thorough and swept the back yard fence and sprayed the entire perimeter and the grass area …
Brian, our tech Always goes above and beyond! He never fails to take time for pleasantries and Always ensures we’re satisfied before he leaves!
He makes this company look fantastic!! …
Very friendly service, covered the needs of my home regarding insects and snails…they always come through even on a last minute call to service the home. Excellent customer service to Technicians, overall the best pest control service I’ve had, not to say the payments are very its affordable!
The representative was very professional. He first inquired if there were any issues from his last visit. Explained that there was not but didn’t notice some spiders which he immediately took care of then insisted that he will continue with …
Bad experience. I hired them to deal with roaches. The technician spilled pesticide all over the inside of our house because his canister was leaking. I brought this to his attention, and he didn’t say anything or offer to help me mop it up …
Eric was absolutely amazing. He not only did a thorough treatment of the entire property but he even answered l of my questions regarding future services and what the products cover. This is my first time working with a pest control …
The technicians are always friendly! Service is great!! Very happy with this company!
I said the only way I’d give a 10 rating is if they scheduled same day service as my conjoined town home neighbor. Please respond if this business reads this.
Booking the appointment was easy and fast. Friendly and professional service from everyone. The technician, David Harris was informative and professional at all times. I am new to this company but already I can tell I will be doing business with them for a long time.
Second “treatment” but I’ll only share the positive experience I had with tech Brian Hansen who was a consummate professional was EARLY for an appointment (rare nowadays)focused and seemed unfazed by my pesky dogs and what was in front of him I’ll recommend this company and Mr Hansen to anybody in the area thanks for everything.
Official Pest Control sent me a text message with an ETA and showed up right on time. …
The person who came out to service my home was very nice and they completed the whole place inside and out in a timely manner overall really good experience (will update in a couple months to explain if my pest problem has gotten better)
I’ve had great service every single time someone has came out. My tick problem was fixed immediately and when I saw a bug in my house they came out within 2 days to spray! I have already recommended you guys to 4 different friends
Techs are Nice. They Spray water, After 1 year of Use never Saw Results, only thing they get rid of was black Widows. Do not Recommend this service. Save You’re Money guys.
Great customer service. Was easy to learn About the company and what would be provided before scheduling.
Arrived timely after 30 minute courtesy call ahead and was very friendly and informative as the job was being done
My service men were professional and very informative new what they were doing. Would recommend them all the way.
Scott was friendly, professional, informative, did a great job. My neighbor used Clark, wasn’t happy with Thier service. They called official I’m sure. From the service Clark gave compared to your service. No question, yours was exceptionally great. Thank you. See you next month.
Our tech Joey was amazing!!! He was super professional and he answered every question. I feel so much better knowing that Joey examined and sprayed every inch of my house. Bye rodent and bugs! Best decision we have made!
I have been in contract with this company for four years now at two different addresses. I even convinced my mother to sign up with them. I have never had a rude encounter with ANY of their team members. Everyone has always been really …
We’ve been a customer of official pest prevention for about a year now and we don’t plan on ever changing services. Their whole team is very professional and courteous. Lance is our main service provider and he’s an absolute rock star. …
I was first impressed by the knowledgeable discussion with Tah when I first called with questions. A few days later Rob game out to address my gopher problem and general extermination. Rob worked hard and explained everything he was doing and why. Hard to find excellent workers like that these days. Great company.
The technician was very professional and understood exactly what our needs were. Makes the necessity of pest extermination easier to deal with.
Performed extensive termite inspection and provided recommendations. I found the tech they sent was very knowledgeable, reliable and presented himself with integrity. He did not find any termites this time, but I’ll definitely be using them as my pest control service going forward.
Bugs crawling through my kitchen window/ windows that would hop or fly away! They were so small but yet you can still see them if you knew what to look for or paid attention to the issue, earwigs too! No matter what I did to get rid of them …
Great service, the guy that came was very professional (Frank Natale)
He was very specific on what he was doing, explaining and also recommended other services Th at I even decided to do our rental 10 unit duplexes. …
Overall great service! I have not stopped telling everyone to use them. They are very helpful with great suggestions & at a reasonable price. Win win! We have new construction in my area. Our technician was able to help get rid of the …
RICHARD LEE WAS VERY PROFESSIONAL, informative, and ensured that my home was taken care of. I am happy with his service!
Great service if I could I would give them 10 stars guys Cane out today was real professional and went above and beyond to help with my problem highly recommend it
We had a little infestation of small cockroaches in the kitchen and Eric came and fixed that problem! He always listens to our concerns and takes his time to make sure every areas in the house with issues is being taken care of…thank you!
RICHARD LEE DID AN EXCELLENT JOB ON MY HOME IN ROCKLIN. HE TOOK HIS TIME TO SURVEY THE HOME AND ENSURE THAT ALL THE AREAS WERE RODENT PROOF. I am Happy with Richard and this company!
Great Customer Service, Great Price, No Bugs.. When we do see bugs they are outside dead. It’s definitely working. Customer since September 2022.
I had Orkin and OPP both do rat inspections for my attic and house perimeter, and most heavy rat activity was in attic. Orkin screened off 2 air vents in attic and called it good. OPP inspection on the other hand spotted 2 more missed air …
1st time they came great service from the SUPERVISOR. After that horrible! False email sent stating they came out & they did not. I called for one service & they did another that I did not want. Really unprofessional and I want my money …
Purchase of home was unpleasant initially due to the unwelcome pests that were not disclosed or known of prior to purchase. Matter could not be resolved until I contracted Official Pest Prevention. I can’t express enough my appreciation for …
The process with this provider was much easy and straight forward, there was no long personal information gathering dialogue, and time consuming forms and tables to fill.The person to whom I talked was good communicator and understandable lady. The technical staff who came to performs the task was professional and friendly.
My former tenants not only destroyed my property they brought roaches which is very difficult to get rid of. Since my first treatment I haven’t seen any. The infestation was so bad I had to notify the HOA to contact the other homeowners. It’s been six months and I’m in a much better place
We’ve used Official Pest for years. Living on the edge of open space is beautiful with the abundance of wildlife. However, we aren’t interested in cohabitation in our house. Official Pest keeps us free of ground squirrels, skunks, rats, …
He was very professional very good price and he only charged me for what I asked him to come take care of. It was fast and easy and safe for not only pets but also for children I recommend these guys like 1000%.
While removing a steeping tub found evidence of dry rot and termites. Called for an inspection, and a followup prevention treatment. They did a bang up job treating my entire home footprint. Three months and counting i haven’t seen any creepy crawlers around, except for a couple of spiders. Great job.
They are always on time and if I need an emergency appointment when I see a critter or something they come out right away! And the price is just right for my budget! Thanks OPP 🤩 …
My service technician is incredible. She is knowledgeable, kind and always smiling! I am pest free and would recommend this service to anyone.
I arranged a house sitter to be present when the company would arrive because I needed my backyard, front yard, garage, and interior of my house sprayed. The service guy shows up, doesn’t knock or inform my sitter he’s on my property, …
Very happy with the official pest control Technician. Ron was very professional in dealing with the work, knowledgeable and with very professional attitude.
Very happy with the Customerservice agents at Official pest control. I would definitely recommend them to any one I know who needs the service.
Thank you.
These people are scam artists! They harassed my husband at our door trying to get our business a couple months ago AND now I just got a call from them this saying I asked for service. When I asked who they were and she said Official Pest …
I explained that my appointments had to be at 4:00 or later because I have two big dogs that have the run of the yard. Instead they got here early and my dog basically treat a technician. …
I trust the staff and as far as bug extermination, excellent. If you have dogs, cats be careful. One of my dogs vomited 24 hours after spraying. He was very sick for about 2 hours. Yes, I waited for it to dry but its rainy season. I also …
My technician, Kyle was very professional and courteous, patient in answering all my questions. I requested that he continue to be my service tech each visit. I’m glad I switched my service to official pest prevention. Thank you Kyle for great customer service.!!
Technician called half hour before arrival they were on time very courteous did not get into any personal business they were professional cleaned all of my spiderwebs set traps pointed out problems to protect the house so grateful I found this company official pest prevention
There are not enough stars to express how wonderful Richard was. Professional, personable, and knowledgeable. We have had rodent issues for years and gone through multiple technicians and companies. In the first 10 minutes of conversation …
Juanita is amazing 👏 she is informative and trustworthy. The company in general is great. I had Jaime prior to her and have used there services for 5 years. I recently had a problem with cockroaches and they sprayed Friday I called them …
The customer service is awesome. When ever we need them to come out they are able to do so the next day. They cane out twice in a week as we were trying to rid a flee problem that arose. They were great and very thorough and wanted to make …
I’ve had Official for about 4 years now and they are excellent. They are very responsive to calls for service in between my scheduled service and the technicians are always helpful and courteous. The only problem I encountered was when I …
This company has been a great addition to keep our home pest free. We have no complaints on any service. Our service technician always meets us with a smile and a wonderful attitude. Juanita seems like an old friend although we have only …