Highest water bill you will ever pay. Absolutely the worst executive director and Board. You have no choice in utility authorities so best of luck with this one!
Called about a water leak on Sunday 11/28/2021 ,got a quick response ,the gentleman that came out was super nice and got it fixed, a crew came out the next day for clean up and where a great bunch of guys, thanks OUA
Worst customer service ever !!!! This people are stealing with a license! Can’t believe how rude this ” Michelle”supervisor is!! Bottom line so unprofessional..smh sad we have human beings like this …may God bless you
They tack on fees you don’t owe then denie it. When they print another bill to show you owe it it’s suddenly there. But show your original bill and they add insulting you by saying” oh you must have printed that yourself. The bill I have …
Never missed one payment I actually paid my bills a week early and they’re hitting me with this fee Kristy Arnold is the worst manager there is at this company in Okeechobee no one informed me that if an account was closed they would hit …
I was required to wait outside for 20’ before I was allowed inside to sign an agreement to pay a water bill as a property owner for the Pine Ridge area. The entire setup was very cumbersome and uncomfortable. In addition to wearing a face …
There was a month they billed me about $400. Said I must have a leak somewhere. Would not check my meter said they don’t make mistakes. Never fixed anything cuz nothing was leaking. Following month back to normal. About a month later they …
Paid for water service reconnection on Thursday, they said they will reconnect immediately. Is now Monday and still no water! Called many times including the emergency line but no body answered or returned my call. I have no idea what’s going thru their minds when they think is okay to treat people with such disrespect.
Highest water bill you will ever pay. Absolutely the worst executive director and Board. You have no choice in utility authorities so best of luck with this one!
Called about a water leak on Sunday 11/28/2021 ,got a quick response ,the gentleman that came out was super nice and got it fixed, a crew came out the next day for clean up and where a great bunch of guys, thanks OUA
Worst customer service ever !!!! This people are stealing with a license! Can’t believe how rude this ” Michelle”supervisor is!! Bottom line so unprofessional..smh sad we have human beings like this …may God bless you
They tack on fees you don’t owe then denie it. When they print another bill to show you owe it it’s suddenly there. But show your original bill and they add insulting you by saying” oh you must have printed that yourself. The bill I have …
Never missed one payment I actually paid my bills a week early and they’re hitting me with this fee Kristy Arnold is the worst manager there is at this company in Okeechobee no one informed me that if an account was closed they would hit …
I was required to wait outside for 20’ before I was allowed inside to sign an agreement to pay a water bill as a property owner for the Pine Ridge area. The entire setup was very cumbersome and uncomfortable. In addition to wearing a face …
Always very pleasant staff. I’ve never had a problem with them.
Rude customer service. Absolutely awful problem resolution skills. This is a great example of why monopolies don’t work.
There was a month they billed me about $400. Said I must have a leak somewhere. Would not check my meter said they don’t make mistakes. Never fixed anything cuz nothing was leaking. Following month back to normal. About a month later they …
Paid for water service reconnection on Thursday, they said they will reconnect immediately. Is now Monday and still no water! Called many times including the emergency line but no body answered or returned my call. I have no idea what’s going thru their minds when they think is okay to treat people with such disrespect.