This place is horrible. The one in Midwest City is great but they can’t keep anyone at the OKC location and they have the tendency to “overlook” certain customers…..I’m done.
Horrible reviews for a reason. They continued to charge me for car payments AFTER I paid my car off and their customer service is abysmal. AVOID if possible.
Horrible customer service. I asked for a copy of my pay off letter and they wanted to charge me $10 for the email. Will never finance anything through them again. Awful.
It’s so hard to find a great bank that go above and beyond to give the best service to thier customers… But i just did
The new branch manager on nw express way what a professional man, great staff …
Was informed this morning by the young man at the front counter that “I’m gonna have to get used to their lobbies and drive throughs being closed because young people prefer to do their banking online and older people who prefer the other …
In regards to the online banking website, it is 2018, you would think that your website would be more up to date… you can barely view any account information on there, it only allows the bare minimum and the descriptions are vague.
Overall bad service. Tellers are rude . Even to pay a bill “which has never been late” is a process .Want the bill, social, license who knows how many questions just to take the CASH and credit the account…..was more the attitude than the process .
Worst credit union ever, loan officers who don’t know the difference between up or down. Customer service is far below par. If rather have talk to telemarketers than to Oklahoma educators. WHAT A JOKE 👎 …
They promise a lot but don’t do what they say. One transaction can take weeks to a month and your lucky if someone actually calls you back. If you are considering doing business with this banking institution… RUN!
This institution offer’s overdraft protection as a courtesy for a fee of $ 29 just as other banking institutions does an it’s usually just that one fee as long as your account is brought current within 10 days now there’s an additional fee …
Where to start with this! I started having problems with this bank within days of opening the account. Today was the straw that broke the camels back. As soon as I’m off work today! I will be closing this acct.
We have enjoyed being a member of OECU for many, many years! Along with all the benefits, programs and opportunities and it’s awesome crews and staff, there is no better place to bank than OECU! Thank you!
The only problem I ever had was getting deposit slips mailed to me. Received a phone call today and Monday they will be setting me up with remote deposits…excited to get this started.
Wow the worst place to do business with, Misty Barnett in the mortgage department has a lie for everything and can’t manage to do a word she says. Definitely stay far away from this place.
0 stars should be an option..don’t finance back to back vehicles with them. Even though they close one loan account, they take the warranty refund your supposed to get, apply it to the new load instead of giving you the consumer the option like every other credit union whether to apply it to the new loan or take the refund
Do you need an autoloader, checking or savings account, or just need questions answered. DO NOT USE THIS CREDIT UNION!!!! No one can seem to answer questions or tell how to fix anything. You get passed off to multiple people with no clear …
This is absolutely the worst I have been treated by a financial institution! They have mislead me, lied to me, and ignored me for some time now. They didn’t care about my concerns and I’ve been a member of this Credit Union for over 2 years …
Beware never do business with this credit union they are the worsted i ever dealt with never anything with them financial …Take your business else where save yourself a headache in the long run. They only have 3stars caused u gave them …
Attending the Annual Meeting of the best credit union ever! I appreciate the financial security and guidance. One of the best programs they offer is Grants to Teachers. I’ve been honored to be the recipient of grant awards for several …
OECU is absolutely the worst banking institution I have seen in 50 years!
Not to be trusted with my account! I had to fight with them to return my money twice! There should be zero stars
Let’s start with the fact everything they do is sketchy, none of the offices communicate with each other, payments are “missing” until you show a receipt. Then when you are force to retire from the military for disability reasons and your …
What a heartless CU. I had breast cancer at the beginning of the year and the father of my daughters passed away… with all the medical bills, being out of work because of being in and out of the hospital, etc, and being a divorced mother …
When I got the loan for my car I had others tell me this place was okay. Well i say otherwise, it seems from day one they didn’t want me to have this loan they approved! I’m not sure if its (nevermind) But oh my Lord I’ll NEVER get a loan …
Spoke to Mrs. Underwood who is a loan underwriter and was extremely rude and interruptive during our conversation. I am not a member nor would I chose to be after this encounter. I contacted Mrs. Underwood at the request of a member …
I tried to apply for a loan and was turned down, but they was quick to approve me for a credit card. The credit card took 5 months to get and I got the run around on that. Telling me that the company that makes the cards ran out of plastic. …
Problems from the initial date of financing. First; I was late getting the car tagged because it took them over a month to finalize their end of the financing agreement they had already approved. A few months later I’m admitted to ICU. As a …
We have been members here for many years and are very happy with the service we have received. No one is perfect folks, but when you bank somewhere that can think outside the box and not have to make decisions based on some huge corporate structure, be thankful! I have referred many people here and will continue to do so.
Wow I was a customer for over 10 years the attitudes from 99 percent of the employees here are wild. Zero wants to help. Zero customer service skills. Zero business acumen. Can’t wait to take my needs to Oklahoma credit union. For some reason they know how to work.
They want to charge me $25 dollars just to change the bank my car payment gets taking out from… I have never been charged in my life to change a bank for them to take money from. Then i said well instead of that can i just cancel and set …
We came from Bank of America to them now about 2 years ago. They refinanced our vehicles to a lower payment than anyone else, and were able to rule over an existing loan into the car notes. They have none of the outrageous fees that other …
I’ve banked here for over 30 years. I have always received the best care. Everyone has been helpful. Mr. Joshua Stone has personally helped me with all banking need in the most polite & professional manner. I am extremely happy with this Credit Union.
I called 3 times today to get an answer on whether oecu is still part of a co-op for my home credit union and no one could tell me anything more definitive than “probably”. A complete lack of customer service skills by the people I talked …
Amazon had inadvertently debited my account which led to numerous NSF fee’s. I brought this to the attention of the credit union manager, and he said “If they put the funds back in our account the same way they took them out then there …
I have a car loan through them. I called today to updated my my auto draft account as I closed my old bank account. First I am being questioned as to why I closed my account. None of your business but I chose to no longer pay a monthly fee …
Worst bank you can use they will hold your money without reason and won’t let you access your account even with more than enough funds to use. Literally any bank is better than the absolute trash this place is GO ANYWHERE ELSE
I need to speak with Cindy White or Trent Vaughn, right now with me being a member or were we supposed to be like family has me feeling like we need to get a divorce. no one i have came across is trying to do the right thing. So this matter …
As an educator, I have used the Moore branch OECU for over 30 years. I’ve gotten car loans twice at one of the lowest percentages around. I’ve used their Saturday shredding event (they had great snacks) ! …
Recently absorbed my nice little credit union. The Oklahoma Educators Credit Union (which has nothing to do with actual teachers/educators) is the worst credit union/bank I have ever dealt with. Garbage record keeping along with rude and …
I started banking with OECU after they financed my new car. I was hesitant to make the switch at first but I wanted everything in one place. They made moving super easy. I’ve been with them for nearly a year now and have been nothing but …
Mevia was MORE than helpful in getting the loan processed in a very timely manner. She is extremely professional and knowledgeable. Definitely one of the best experiences, if not THE BEST, in dealing with credit unions.
Save yourself the trouble and don’t even bother with these A-holes. They will nickle and dime you for absolutely everything. I have absolutely no idea how they’re still in business.
A bank disguising themselves as a credit union. They charge a hefty pay by phone fee for loans, and are way behind the curve on technology and online banking. They absorbed my former credit union and it’s a good thing I don’t use this place for my normal banking because I would run, not walk, away from here.
A bank for Teachers…what a joke. They have messed up everything they touch. The staff have been rude and angry. Everytime I try to speak to the same person theh are no longer there
This bank and all their employees have been such a blessing. I lost my job due to covid and they have been the most understanding and helpful with my auto loan. Not once have they made me feel bad or anything. They’re always there to help …
I had a car loan with this institution before and I WOULDNT recommend this bank to anyone. Customer service is terrible with answering the phone (have to call multiple times to get someone) they’re rude , not knowledgeable of their job . …
These people don’t care if you’ve been in an accident and have brain damage and waiting for insurance payoff. They still hold the customer responsible and could care less.
Best banking experience EVER!!! We have been with OECU since they financed the Jeep of our dreams in January of 2019 when no other banks would loan to us. I can’t say enough good things about OECU. Ashley Hartley manages to provide …
Some time ago, I established an account to use as a household account, for joint use. They did a hard sell to get me to transfer my car loan with them, and then when I tried to follow up about doing it, they blew me off for almost 2 weeks. Finally just cancelled my account; don’t want to do business with that kind of organization.
I will never use OECU again. Last fall I paid off a loan and the very next month they drafted the same amount out of my checking account again! I had to go down there and get the money and deposit it back into my account. As if that wasn’t …
I wasn’t going to leave a review but please don’t bank here. The hours are 8-5. They are not available on the weekend. Customer support is not available after 5. The ITMs do not work consistently. The employee turnover rate is ridiculously …
Multiple reasons to avoid banking with OECU and especially this particular location. To start, if you use PayPal, don’t expect to be able to link you bank account to PayPal. If you sell through online platforms such as Etsy, expect an even …
I gave a 1 star rating because there is not an option for -5 stars. After more than 2 months, our loan officer hasn’t responded to us after numerous messages were left. Horrible customer service. They took money from my checking account …
I previously did an auto refinance thru this company and they still left a remaining balance at my other credit union. I have spoke to managers who have promised someone would follow up with me and yet no communication has Happened. At this …
Horrible. just cancelled my account here. I was told its bank policy to ask people what they are going to do with cash, before they would give it to me! Also They started charging $2 a month paper statement fee for the QUARTERLY statements!
I love the OECU off NW expressway and 63rd. The ladies there are so polite and professional. I always receive excellent service from them. I’m so glad I have an account with OECU!
So I don’t know what kind of establishment they are running here but the next time one of your employees decides to disrespect my underage niece I’m filing charges. Kayla Deck is a grown woman who was apparently on Facebook when she was …
Worse customer service ever. They dont offer any services or benefits than any other financial institutions. Its all Customer Service. Just told they cannot update my address over the phone, I needed to come to an office or by mail. …
i just refinanced my car with them and already i’m scared i made my car payment in full over a week ago i have email confirmation of these payments i have proof funds were taken from my account. yet i’m receiving calls there’s been no …
By far the worse company to be a customer for. They have been harassing me about proof of insurance. They claimed that it is my job to send them proof of my insurance. They told me they put insurance on my vehicle without me knowing or …
I had a difficult and long day, had to go to the bank and was not in the mood, to be honest. Vida immediately greeted me with a smile and put me in a better mood. She went above and beyond to set up my online banking, give me direct …
I regret transferring my loan over from Capital One to Oklahoma educators credit Union.
It’s been a complete nightmare of a process, and their team lacks basic …
I have been a member for quite a few years at this credit union. Over years, I have had few difficulties banking here, but overall it has been good experience. Recently, one of the bankers whose name is Maribel Everett has helped me with …
Save yourself the trouble and do not bank with them. They are disorganized, they fail to provide proper communication with their customers, and they charge ridiculous rates just to make a payment online. They started charging me insurance …
If I could rate them -5 I would! I was financed with friends federal credit union then they took over. I have had nothing but issues! They added their own insurance to my car, then when I sent them proof of insurance they refused to take it …
I originally opened a car note with Friends credit union down in Norman, Oklahoma. Somewhere along the way, OECU bought out my credit union. Since this happened, it has been an absolute nightmare just trying to get my payments put through …
The absolute worst experience of my life with a company! The next time they come to your school with pamphlets and pizza, saying what all their credit union has to offer… RUN! I took the bait and was completely insulted, ignored, and lied …
A good organization to deal with
Went to make a withdrawal, and they were out of cash.
$50 just to change your billing date? What is that B.S. about?
Leave messages after messages with no call back x3 weeks
The employees are very helpful and I’ve been very satisfied so far.
Poor customer service. No return phone calls when promised. Call and just get put on hold.
WORST PLACE EVER! Don’t do anything with them.
IF I COULD GIVE THIS PLACE 0 STARS I WOULD! GAVE ME THE RUN AROUND && NOT VERY INFORMATIVE AT ALL! WILL NOT BE GOING HERE EVER AGAIN
Great credit union. Enjoy their annual meeting as well.
They will never call you back and they will lie to you. Use them at your own risk.
Great people! Great Credit Union. This organization is the only way to go for financial services!
This place is horrible. The one in Midwest City is great but they can’t keep anyone at the OKC location and they have the tendency to “overlook” certain customers…..I’m done.
Horrible reviews for a reason. They continued to charge me for car payments AFTER I paid my car off and their customer service is abysmal. AVOID if possible.
Horrible customer service. I asked for a copy of my pay off letter and they wanted to charge me $10 for the email. Will never finance anything through them again. Awful.
Terrible experience, terrible customer service, terrible bank!
It’s so hard to find a great bank that go above and beyond to give the best service to thier customers… But i just did
The new branch manager on nw express way what a professional man, great staff …
Was informed this morning by the young man at the front counter that “I’m gonna have to get used to their lobbies and drive throughs being closed because young people prefer to do their banking online and older people who prefer the other …
Why are they so rude? Everytime I call they are rude. Barely answer my questions. Just snotty service. I’ll be closing my account and going to WEOKIE.
Been there for years never had a problem
In regards to the online banking website, it is 2018, you would think that your website would be more up to date… you can barely view any account information on there, it only allows the bare minimum and the descriptions are vague.
Overall bad service. Tellers are rude . Even to pay a bill “which has never been late” is a process .Want the bill, social, license who knows how many questions just to take the CASH and credit the account…..was more the attitude than the process .
Worst credit union ever, loan officers who don’t know the difference between up or down. Customer service is far below par. If rather have talk to telemarketers than to Oklahoma educators. WHAT A JOKE 👎 …
They promise a lot but don’t do what they say. One transaction can take weeks to a month and your lucky if someone actually calls you back. If you are considering doing business with this banking institution… RUN!
This institution offer’s overdraft protection as a courtesy for a fee of $ 29 just as other banking institutions does an it’s usually just that one fee as long as your account is brought current within 10 days now there’s an additional fee …
Where to start with this! I started having problems with this bank within days of opening the account. Today was the straw that broke the camels back. As soon as I’m off work today! I will be closing this acct.
We have enjoyed being a member of OECU for many, many years! Along with all the benefits, programs and opportunities and it’s awesome crews and staff, there is no better place to bank than OECU! Thank you!
The only problem I ever had was getting deposit slips mailed to me. Received a phone call today and Monday they will be setting me up with remote deposits…excited to get this started.
Wow the worst place to do business with, Misty Barnett in the mortgage department has a lie for everything and can’t manage to do a word she says. Definitely stay far away from this place.
0 stars should be an option..don’t finance back to back vehicles with them. Even though they close one loan account, they take the warranty refund your supposed to get, apply it to the new load instead of giving you the consumer the option like every other credit union whether to apply it to the new loan or take the refund
Do you need an autoloader, checking or savings account, or just need questions answered. DO NOT USE THIS CREDIT UNION!!!! No one can seem to answer questions or tell how to fix anything. You get passed off to multiple people with no clear …
This is absolutely the worst I have been treated by a financial institution! They have mislead me, lied to me, and ignored me for some time now. They didn’t care about my concerns and I’ve been a member of this Credit Union for over 2 years …
Beware never do business with this credit union they are the worsted i ever dealt with never anything with them financial …Take your business else where save yourself a headache in the long run. They only have 3stars caused u gave them …
Every transaction has been smooth and easy! Our loan officer has gone above and beyond to get the best rates. They have earned my business!
Attending the Annual Meeting of the best credit union ever! I appreciate the financial security and guidance. One of the best programs they offer is Grants to Teachers. I’ve been honored to be the recipient of grant awards for several …
OECU is absolutely the worst banking institution I have seen in 50 years!
Not to be trusted with my account! I had to fight with them to return my money twice! There should be zero stars
Let’s start with the fact everything they do is sketchy, none of the offices communicate with each other, payments are “missing” until you show a receipt. Then when you are force to retire from the military for disability reasons and your …
What a heartless CU. I had breast cancer at the beginning of the year and the father of my daughters passed away… with all the medical bills, being out of work because of being in and out of the hospital, etc, and being a divorced mother …
When I got the loan for my car I had others tell me this place was okay. Well i say otherwise, it seems from day one they didn’t want me to have this loan they approved! I’m not sure if its (nevermind) But oh my Lord I’ll NEVER get a loan …
Spoke to Mrs. Underwood who is a loan underwriter and was extremely rude and interruptive during our conversation. I am not a member nor would I chose to be after this encounter. I contacted Mrs. Underwood at the request of a member …
I tried to apply for a loan and was turned down, but they was quick to approve me for a credit card. The credit card took 5 months to get and I got the run around on that. Telling me that the company that makes the cards ran out of plastic. …
Problems from the initial date of financing. First; I was late getting the car tagged because it took them over a month to finalize their end of the financing agreement they had already approved. A few months later I’m admitted to ICU. As a …
We have been members here for many years and are very happy with the service we have received. No one is perfect folks, but when you bank somewhere that can think outside the box and not have to make decisions based on some huge corporate structure, be thankful! I have referred many people here and will continue to do so.
Racially discriminated by Midtown Kia and lied too by OECU.
My husband and I purchased cars from Midtown Kia in Tulsa, Ok. On the 12th and …
Wow I was a customer for over 10 years the attitudes from 99 percent of the employees here are wild. Zero wants to help. Zero customer service skills. Zero business acumen. Can’t wait to take my needs to Oklahoma credit union. For some reason they know how to work.
They want to charge me $25 dollars just to change the bank my car payment gets taking out from… I have never been charged in my life to change a bank for them to take money from. Then i said well instead of that can i just cancel and set …
Well. Almost three years ago I financed a car through this uncoordinated, unknowledgable, bunch of customer service rejects. …
We came from Bank of America to them now about 2 years ago. They refinanced our vehicles to a lower payment than anyone else, and were able to rule over an existing loan into the car notes. They have none of the outrageous fees that other …
I’ve banked here for over 30 years. I have always received the best care. Everyone has been helpful. Mr. Joshua Stone has personally helped me with all banking need in the most polite & professional manner. I am extremely happy with this Credit Union.
I called 3 times today to get an answer on whether oecu is still part of a co-op for my home credit union and no one could tell me anything more definitive than “probably”. A complete lack of customer service skills by the people I talked …
Amazon had inadvertently debited my account which led to numerous NSF fee’s. I brought this to the attention of the credit union manager, and he said “If they put the funds back in our account the same way they took them out then there …
I have a car loan through them. I called today to updated my my auto draft account as I closed my old bank account. First I am being questioned as to why I closed my account. None of your business but I chose to no longer pay a monthly fee …
Worst bank you can use they will hold your money without reason and won’t let you access your account even with more than enough funds to use. Literally any bank is better than the absolute trash this place is GO ANYWHERE ELSE
I need to speak with Cindy White or Trent Vaughn, right now with me being a member or were we supposed to be like family has me feeling like we need to get a divorce. no one i have came across is trying to do the right thing. So this matter …
As an educator, I have used the Moore branch OECU for over 30 years. I’ve gotten car loans twice at one of the lowest percentages around. I’ve used their Saturday shredding event (they had great snacks) ! …
Recently absorbed my nice little credit union. The Oklahoma Educators Credit Union (which has nothing to do with actual teachers/educators) is the worst credit union/bank I have ever dealt with. Garbage record keeping along with rude and …
I started banking with OECU after they financed my new car. I was hesitant to make the switch at first but I wanted everything in one place. They made moving super easy. I’ve been with them for nearly a year now and have been nothing but …
Mevia was MORE than helpful in getting the loan processed in a very timely manner. She is extremely professional and knowledgeable. Definitely one of the best experiences, if not THE BEST, in dealing with credit unions.
Save yourself the trouble and don’t even bother with these A-holes. They will nickle and dime you for absolutely everything. I have absolutely no idea how they’re still in business.
A bank disguising themselves as a credit union. They charge a hefty pay by phone fee for loans, and are way behind the curve on technology and online banking. They absorbed my former credit union and it’s a good thing I don’t use this place for my normal banking because I would run, not walk, away from here.
A bank for Teachers…what a joke. They have messed up everything they touch. The staff have been rude and angry. Everytime I try to speak to the same person theh are no longer there
This bank and all their employees have been such a blessing. I lost my job due to covid and they have been the most understanding and helpful with my auto loan. Not once have they made me feel bad or anything. They’re always there to help …
I had a car loan with this institution before and I WOULDNT recommend this bank to anyone. Customer service is terrible with answering the phone (have to call multiple times to get someone) they’re rude , not knowledgeable of their job . …
These people don’t care if you’ve been in an accident and have brain damage and waiting for insurance payoff. They still hold the customer responsible and could care less.
Marabel is an exceptional teller. She is efficient, quick, and responsive to her customers.
Best banking experience EVER!!! We have been with OECU since they financed the Jeep of our dreams in January of 2019 when no other banks would loan to us. I can’t say enough good things about OECU. Ashley Hartley manages to provide …
Some time ago, I established an account to use as a household account, for joint use. They did a hard sell to get me to transfer my car loan with them, and then when I tried to follow up about doing it, they blew me off for almost 2 weeks. Finally just cancelled my account; don’t want to do business with that kind of organization.
I will never use OECU again. Last fall I paid off a loan and the very next month they drafted the same amount out of my checking account again! I had to go down there and get the money and deposit it back into my account. As if that wasn’t …
I wasn’t going to leave a review but please don’t bank here. The hours are 8-5. They are not available on the weekend. Customer support is not available after 5. The ITMs do not work consistently. The employee turnover rate is ridiculously …
Multiple reasons to avoid banking with OECU and especially this particular location. To start, if you use PayPal, don’t expect to be able to link you bank account to PayPal. If you sell through online platforms such as Etsy, expect an even …
I gave a 1 star rating because there is not an option for -5 stars. After more than 2 months, our loan officer hasn’t responded to us after numerous messages were left. Horrible customer service. They took money from my checking account …
I previously did an auto refinance thru this company and they still left a remaining balance at my other credit union. I have spoke to managers who have promised someone would follow up with me and yet no communication has Happened. At this …
Horrible. just cancelled my account here. I was told its bank policy to ask people what they are going to do with cash, before they would give it to me! Also They started charging $2 a month paper statement fee for the QUARTERLY statements!
I love the OECU off NW expressway and 63rd. The ladies there are so polite and professional. I always receive excellent service from them. I’m so glad I have an account with OECU!
So I don’t know what kind of establishment they are running here but the next time one of your employees decides to disrespect my underage niece I’m filing charges. Kayla Deck is a grown woman who was apparently on Facebook when she was …
Worse customer service ever. They dont offer any services or benefits than any other financial institutions. Its all Customer Service. Just told they cannot update my address over the phone, I needed to come to an office or by mail. …
i just refinanced my car with them and already i’m scared i made my car payment in full over a week ago i have email confirmation of these payments i have proof funds were taken from my account. yet i’m receiving calls there’s been no …
By far the worse company to be a customer for. They have been harassing me about proof of insurance. They claimed that it is my job to send them proof of my insurance. They told me they put insurance on my vehicle without me knowing or …
I had a difficult and long day, had to go to the bank and was not in the mood, to be honest. Vida immediately greeted me with a smile and put me in a better mood. She went above and beyond to set up my online banking, give me direct …
I regret transferring my loan over from Capital One to Oklahoma educators credit Union.
It’s been a complete nightmare of a process, and their team lacks basic …
I have been a member for quite a few years at this credit union. Over years, I have had few difficulties banking here, but overall it has been good experience. Recently, one of the bankers whose name is Maribel Everett has helped me with …
Save yourself the trouble and do not bank with them. They are disorganized, they fail to provide proper communication with their customers, and they charge ridiculous rates just to make a payment online. They started charging me insurance …
If I could rate them -5 I would! I was financed with friends federal credit union then they took over. I have had nothing but issues! They added their own insurance to my car, then when I sent them proof of insurance they refused to take it …
I originally opened a car note with Friends credit union down in Norman, Oklahoma. Somewhere along the way, OECU bought out my credit union. Since this happened, it has been an absolute nightmare just trying to get my payments put through …
The absolute worst experience of my life with a company! The next time they come to your school with pamphlets and pizza, saying what all their credit union has to offer… RUN! I took the bait and was completely insulted, ignored, and lied …