When I transferred colleges it showed that I was no longer in school when THEY ARE my new colleges servicer. Having to fill out forms and all submit documents when they are servicing the new loan I just took out. Their website is also super slow and sketchy, it is 2020 update your website!
This place has the worst customer service experience I have ever dealt with. I wish I had looked up their reviews first. I have emailed several times with questions pertaining to my student loan and never a response. You try calling… Be …
Their website is poorly made and outdated. It does not work with google chrome. When calling, they give you the option to hang up so they can call you back when it is your turn, but they will not call you back. I was on hold for over five …
Work to pay off your loan. Look on the website for a payoff amount. Finding none, make a 20-minute call to get a payoff amount. Pay the amount you are told on the day they tell you. Check your balance a month later and find you owe $.02. …
ONLY PUTTING A 1 star so I can complain. Absolute WORST customer service. I am in tears writing this because I am so frustrated.
Luke is so rude and so is everyone else their that I have spoken to the past few …
Didn’t get my loan forgiven for working 10 years at a non-profit because I had the “wrong type of loan.” The loan doesn’t qualify for the federal pandemic forbearance. This has just been a really bad experience.
I have worked for OSLA for 23 years. We have an amazing team! All members want to make others work experience the very best it can be. We work very hard to create a healthy happy work environment. Our leaders do their very best to ensure the success of all members! My experience with this company has overall been amazing!
(Translated by Google) Pass it crazy coffee and coffee and sat there is nothing better than it
The cashier is once honey …
Friendly staff!
Answer the phone!!!!!
Awesome service
Really bad customer service
There are flexible and understanding
The worst customer service ever!
Answer the phone.
They have gone downhill, in the past year. They do not even answer inquiries anymore. Absolutely poor customer service.
Amanda was super helpful! Was able to help me with some account issues effectively and was very knowledgeable on payment options! She rocks!
I always deliver to this place. . get tips and nice place.
When I transferred colleges it showed that I was no longer in school when THEY ARE my new colleges servicer. Having to fill out forms and all submit documents when they are servicing the new loan I just took out. Their website is also super slow and sketchy, it is 2020 update your website!
This place has the worst customer service experience I have ever dealt with. I wish I had looked up their reviews first. I have emailed several times with questions pertaining to my student loan and never a response. You try calling… Be …
Their website is poorly made and outdated. It does not work with google chrome. When calling, they give you the option to hang up so they can call you back when it is your turn, but they will not call you back. I was on hold for over five …
Work to pay off your loan. Look on the website for a payoff amount. Finding none, make a 20-minute call to get a payoff amount. Pay the amount you are told on the day they tell you. Check your balance a month later and find you owe $.02. …
ONLY PUTTING A 1 star so I can complain. Absolute WORST customer service. I am in tears writing this because I am so frustrated.
Luke is so rude and so is everyone else their that I have spoken to the past few …
Didn’t get my loan forgiven for working 10 years at a non-profit because I had the “wrong type of loan.” The loan doesn’t qualify for the federal pandemic forbearance. This has just been a really bad experience.
I have worked for OSLA for 23 years. We have an amazing team! All members want to make others work experience the very best it can be. We work very hard to create a healthy happy work environment. Our leaders do their very best to ensure the success of all members! My experience with this company has overall been amazing!
I called with an issue and Taylor went out of her way to clarify and help me take the next steps to resolve the issue. Thank you!