I just found out this company had my info and charged me for a service I never knew I had. I called to have my money back and they refused to give me info on how my info ended up with them
We needed to speak to service person and after waiting on hold for app. 15 min we were told all the service people were in a meeting and there wasn’t anyone to help us at the time and that we had to call back. Shutter to think what would happen if we had to make a claim.
I do not live in the area but someone falsely used my account to give this company a one star. This cowardly act frustrates me so I have changed the rating from one to five.
Their salesman Mike S. tried to intimidate my 70 year old relative into giving personal information over the phone. He wouldn’t even tell her who he was or what company he worked for. She had to run a background check through his phone …
My father died July 31st of this year and they are refusing to pay his funeral cost. Im an only child and this is not right. I just lost my mother last year.she had a different policy and my father was paid, but not me! Its the worse ever!
I’ve had a policy with this company for years, since the early 90’s they are great to do business with. Their pay out is excellent, my experience was when my spouse expired.”Great” service.
Rip off. Took 3 months after my wife’s death to decline her claim. Used very ? Reason to refuse claim. The only doctor that had treated my wife disagrees also and now have lawyer on it. Policy 10,000 value. Lawyers will eat all that up in a minute!!
I would give 0 stars if I could. Agent Brock, sat with my grandmother and bullied her into cancelling her life insurance and getting a policy with him instead. She called me confused and upset. My grandmother has Dementia and now has a policy with a wait, with less coverage and she pays more.
It has been three months since I lost my sister. Evey time I call them they say they are waiting for the medical records for a review since she only has the policy two years. I called the medical records to see what the hold up was and they said they have faxed them over three times.
I have a life Insurance policy with them at great prices even though I have MS.. Also, the cost is never suppose to go up in 10 years or cancelled when I reach a certain age.. It’s not much but my Son will have no burial worries to contend with,, Thank You..
I just acquired a policy through Brian Hebert. He was very polite,knowledgeable and personable. No pressure and completely friendly. Hope all of your agents are as professional. My lucky day. Hope he is well compensated!!!
RIP OFF! The man came in and sat at the table with my dad and I. My dad told him he wanted just enough to pay funeral expenses, pay off any bills left behind and to hopefully leave a little something for my sister and I. They set up for a …
This company is a rip off. They giving my Grandma a run around. My grandma paid my niece insurance off on a ten year policy. Now since the policy is paid off. They don’t want to honor the policy, which pays off $10,000 on a ten year policy. …
My mom had a policy for less than a year so when she passed they did do a review with her application against her medical records. I feel like that’s honestly fair. Once reviewed, they responded to me the same day. I appreciate Megan for compassion and prompt replies. Thank you for all your help during such a hard time.
Poor pay out , miss papers work up , sent check to wrong bank ,will never do business with this company again, Thanks to whom every fix my problem with the check
worst life insurance company i have EVER had to deal with! I feel they are just taking advantage of me, rudest company EVER! they don’t even deserve one star! more like minus one!
Pretty frustrated with the customer service I just received over the phone with a representative. I called in to get information on what to do because my grandmother passed away in February and I needed to know how to move forward with her …
This company is a ripoff! My dad passed away and has had this policy since the 60’s! Now they refuse to pay! I’ll be contacting BBB. They don’t deserve to keep their doors open! Plus steal people’s money!!!!!
I did not go to this place physically, I was referred, by my Sister & Mother both whom have been a customer for 2yrs, to a representative by the name of Gary Lincoln & we talked first over the phone & he offered to meet me at my location …
My mother has Old American Insurance I was there when she became a client before she died she took out some money on her policy now my problem comes because they want me to pay what she took out plus whatever is my insurance I called …
If I could give a 0 I would. 4 months since my grandfather passed and we are still battling to get his policy. They are throwing every obstacle they can at us to avoid paying it. The agent has always been a great help and very nice but as soon as we expressed our concerns and displeasure he immediately turned sour and rude.
Customer service is not very good, had to email a generic email address to get a change of banking form for auto payment of premiums that other companies make easily accessible on their websites, Customer service emailed me back stating …
they do anything for you, they just charge your monthly but get awful company for coverage, they say they are not responsible for the adjusters or who contacts you in case of an accident. No one has help me or contact me.
They gave me my money for my dad and its going too help pay the bills it took a little bit because i got in too it with my mailman so he woul black list my important mail. So we used my other address yesterday
Cut me off my insurance after almost 20 years of paying into it. I fell on hard times and got behind but they didn’t care, they cancelled my insurance and all the money I paid into it is gone and I cannot get insurance anywhere else because …
I signed up for some life insurance and I haven’t received my policy or anything. I’ve made first payment and still no policy. It’s been over a month. I refuse to pay anymore. Gonna find someone else . Please cancel.
I have had this company for over 6 years. It is a very good company or whole life insurance. I have automatic monthly deductions and have never had a problem with them. My father passed in 2018 and they paid out as specified in a timely, hassle free manner. I still maintain policies with them and will continue.
Been there
good people✌
great company!
Amazing
Highly recommend
Nice people. Helpful.
Love it
Great people
A OK service! Thank you
I was looking for the phone number
Very disrespectful customer service
It didn’t give me an option for zero
Great company and great customer service!
Great company and even better customer service.
Our insurance agent goes above and beyond his responsibilities.
Try to get someone to respond to a email. Impossible. Service sucks .
Great company and very affordable whole life policies for seniors!
My agent is wonderful and resourceful!!
My experience they showed me respect and patience
My parents paid into this company for 35 years and still didnt get paid!!! My mom has been dead over a year! This is fraud!!
They don’t call you back, and policy is shady so canceled
Kept banging on my door daily. Finally answered not knowing who this was. It was not “gvt benes” as card we filled out stated. Beware. Very pushy.
An agent from this company physically abused my 89-year old grandfather in his own home. I would not recommend them.
Mom has it, great insurance
I just found out this company had my info and charged me for a service I never knew I had. I called to have my money back and they refused to give me info on how my info ended up with them
Excellent customer service and I got what I need and it was expedited immediately.
We needed to speak to service person and after waiting on hold for app. 15 min we were told all the service people were in a meeting and there wasn’t anyone to help us at the time and that we had to call back. Shutter to think what would happen if we had to make a claim.
Reviewing my father’s policy has taken over 60 days and now they are putting everyone through even more hoops. What a terrible experience.
I do not live in the area but someone falsely used my account to give this company a one star. This cowardly act frustrates me so I have changed the rating from one to five.
Their salesman Mike S. tried to intimidate my 70 year old relative into giving personal information over the phone. He wouldn’t even tell her who he was or what company he worked for. She had to run a background check through his phone …
Great company for burial insurance.
My father died July 31st of this year and they are refusing to pay his funeral cost. Im an only child and this is not right. I just lost my mother last year.she had a different policy and my father was paid, but not me! Its the worse ever!
I’ve had a policy with this company for years, since the early 90’s they are great to do business with. Their pay out is excellent, my experience was when my spouse expired.”Great” service.
Rip off. Took 3 months after my wife’s death to decline her claim. Used very ? Reason to refuse claim. The only doctor that had treated my wife disagrees also and now have lawyer on it. Policy 10,000 value. Lawyers will eat all that up in a minute!!
I would give 0 stars if I could. Agent Brock, sat with my grandmother and bullied her into cancelling her life insurance and getting a policy with him instead. She called me confused and upset. My grandmother has Dementia and now has a policy with a wait, with less coverage and she pays more.
I want to personally thank Barbara from customer service.
I was in a seemingly hopeless situation and she literally saved the day…and my sanity. …
It has been three months since I lost my sister. Evey time I call them they say they are waiting for the medical records for a review since she only has the policy two years. I called the medical records to see what the hold up was and they said they have faxed them over three times.
I have a life Insurance policy with them at great prices even though I have MS.. Also, the cost is never suppose to go up in 10 years or cancelled when I reach a certain age.. It’s not much but my Son will have no burial worries to contend with,, Thank You..
I just acquired a policy through Brian Hebert. He was very polite,knowledgeable and personable. No pressure and completely friendly. Hope all of your agents are as professional. My lucky day. Hope he is well compensated!!!
RIP OFF! The man came in and sat at the table with my dad and I. My dad told him he wanted just enough to pay funeral expenses, pay off any bills left behind and to hopefully leave a little something for my sister and I. They set up for a …
This company is a rip off. They giving my Grandma a run around. My grandma paid my niece insurance off on a ten year policy. Now since the policy is paid off. They don’t want to honor the policy, which pays off $10,000 on a ten year policy. …
My mom had a policy for less than a year so when she passed they did do a review with her application against her medical records. I feel like that’s honestly fair. Once reviewed, they responded to me the same day. I appreciate Megan for compassion and prompt replies. Thank you for all your help during such a hard time.
Poor pay out , miss papers work up , sent check to wrong bank ,will never do business with this company again, Thanks to whom every fix my problem with the check
worst life insurance company i have EVER had to deal with! I feel they are just taking advantage of me, rudest company EVER! they don’t even deserve one star! more like minus one!
Pretty frustrated with the customer service I just received over the phone with a representative. I called in to get information on what to do because my grandmother passed away in February and I needed to know how to move forward with her …
Answered my question very professionally..very friendly lady that I spoke too
This company is a ripoff! My dad passed away and has had this policy since the 60’s! Now they refuse to pay! I’ll be contacting BBB. They don’t deserve to keep their doors open! Plus steal people’s money!!!!!
I did not go to this place physically, I was referred, by my Sister & Mother both whom have been a customer for 2yrs, to a representative by the name of Gary Lincoln & we talked first over the phone & he offered to meet me at my location …
My mother has Old American Insurance I was there when she became a client before she died she took out some money on her policy now my problem comes because they want me to pay what she took out plus whatever is my insurance I called …
If I could give a 0 I would. 4 months since my grandfather passed and we are still battling to get his policy. They are throwing every obstacle they can at us to avoid paying it. The agent has always been a great help and very nice but as soon as we expressed our concerns and displeasure he immediately turned sour and rude.
Customer service is not very good, had to email a generic email address to get a change of banking form for auto payment of premiums that other companies make easily accessible on their websites, Customer service emailed me back stating …
they do anything for you, they just charge your monthly but get awful company for coverage, they say they are not responsible for the adjusters or who contacts you in case of an accident. No one has help me or contact me.
They gave me my money for my dad and its going too help pay the bills it took a little bit because i got in too it with my mailman so he woul black list my important mail. So we used my other address yesterday
Cut me off my insurance after almost 20 years of paying into it. I fell on hard times and got behind but they didn’t care, they cancelled my insurance and all the money I paid into it is gone and I cannot get insurance anywhere else because …
I signed up for some life insurance and I haven’t received my policy or anything. I’ve made first payment and still no policy. It’s been over a month. I refuse to pay anymore. Gonna find someone else . Please cancel.
I have had this company for over 6 years. It is a very good company or whole life insurance. I have automatic monthly deductions and have never had a problem with them. My father passed in 2018 and they paid out as specified in a timely, hassle free manner. I still maintain policies with them and will continue.