THIS PLACE SUCKS! THEY REFUSED MY DAD THEY TURNED HIM DOWN FOR NO REASON! I WOULDNT TAKE ANYONE IN MY FAMILY TO THIS PLACE IF THAT WAS THE LAST PLACE ON EARTH!
I wouldn’t even recommend this doctors office if it were the only one open.. They give horrible customer service and that’s including the doctors!! Do yourself a favor and try someone else or try something in Tennessee.
Amazing experience with all the staff, from beginning to end. Thank you for scheduling an appointment for me today and giving me great professional service.
Excellent service! I got in and out pretty quickly. I was seen by Sara she asked lots of questions, listened and was great overall. I highly recommend 👍 …
DO NOT EVER GO HERE Would rate this place zero if I could. They didn’t open tILL 830 when it says 8 on the door. Ready to take a drug test waiting 2.5 hours holding my pee. DO NOT EVER GO HERE. Staff is unhelpful and rude.
I have been treated by OBFM for several years now. Shelley Flowers, her nurse Rhonda and the entire team are very friendly and they have awesome customer service.
I went here for 5 years.After 2 years I started to have some systems,head aches,inconsistence blood pressure,light head /dizzy,ring in the ears,persistent cough and eventually psoriasis.I had 4 appointments (2 with Lora Smith,1 with Sara …
Don’t waste your time coming here. I needed 2 prescriptions refilled that required an office visit. After waiting for almost 2 hours with 3 toddlers, we walked out. We will never be back.
Worst Dr. Visit I’ve ever experienced.It took almost 4 hrs. to finally be seen and was given very poor service and care provided.The Nurse Practitioner was rude along with the rest of the staff.I would never recommend anyone to this …
Waste of time and money. Dr Leo is a jerk and has horrible bedside manners. He requested lab work yet asked me no questions pertaining to my issues or concerns. Everyone was so unfriendly… Dang it’s Friday and the sun is shining… SMILE!!!!
The reception is terrible I’ll be standing right in front of them to check in for 10 minutes before they even acknowledge my presence. They’ll be gossiping behind the counter. …
Absolute worst service I’ve ever experienced….and that includes the times I had to use a free clinic. These people are liars and cheats. If you care for your loved ones, see them elsewhere.
Dr.Matt is the best. He was very compassionate and attentive to me and my needs. Even gave great recommendations & advice. Overall very pleased with the services and care that I received.
After 4 visits we have waited at least 45 minutes to an hour past our appointment time. Then they put you in a room to wait 30 more minutes. Just once it would be great to be seen on time.
Do not go here for a drug screening. Go anywhere else you can. They take 25 minutes just to sign you in for the screening, and all told it takes nearly an hour from walking in the door to get your screening completed. You can go to a dedicated lab like LabCorp and be in and out in 15-20 mins.
Been coming here for years. My last visit I was seen by a nurse practitioner and they sent me for a MRI. They called me the next day and told me that they were going to set me up with a physical therapist. They gave me no diagnoses or no …
Talked to the doc this morning. He asked me for some documents I had been keeping on my blood pressure. Called 5 times through out the day and I can’t even get a return call. Now they’re closing and instead of getting to talk to the doc …
5 stars for Dr. Eldred & Dr. Huling! Excellent doctors. 2019 UPDATE AS TO STAFF: A couple of years ago, the front desk was very rude! However, I went to OBFMC last week and was helped by Julie. She was extremely nice!!
I got here at 10:20 am for a drug screen was told that there where 10 people in back to be checked in it is now noon and went to find out how much longer and was told there are still 10 people in back that needs to be checked in that’s …
As far as my experience goes it wasnt ideal by any means.the way i was treated when they found out i had no ins AFTER i paid them 120.00 cash was horrable! I paid them there extra of 67.00 this morning had mri done out of pocket mri come …
Doctor Huling is amazing. I would suggest him to anyone. If you go for your appointment and you end up having to wait, rest assured that the wait is worth it. Dr. Huling is not going to let you out of that office without letting you know …
Made an appointment early in the week for specific reasons explained, scheduled my off day around the appointment only to be call e d morning of the appointment and tell me they actually can’t help me.
Never even got into the office. Receptionist asked what medications I used to be on, I mentioned I used to be on Klonopin/Clonazepam, but was no longer and was not looking for that. She said they won’t treat anyone who has been on that …
Appointment time was 11am… It is now 11:40 and I’m still in the 1st waiting room… I stopped coming here over a year ago because of this but came back to give them another shot… Never again! Please do yourself a favor and avoid this …
They open at 8AM. I called them from 8 until 8:05 and the answering machine kept saying they were closed. I was in the parking lot so I went inside & made my appointment. I told the lady about the answering machine & she said “oh that’s bc …
if i could give it negative stars i would. this place is absolutely horrible. if you want to spend your whole day in a clinic this is the place to go. my appointment was at 4 so i got here at 3:55 and signed in. got called back around 4:15 …
I have been a patient for years and sometimes you may have to wait that’s the norm @any Dr’s office. They have other waiting rooms in the back. I am thankful for all of the Drs I have seen. I can’t even begin to say enough about Matt Hall . Can you say (Awesome) Outstanding.
Drove over 1000 miles to get a simple referral to see a burn specialist.
Spent 7hrs dealing with a VERY less than adequate nurse practioner.
If I had known that I couldn’t see the doctor I would not had driven 20 hours …
I like Olive Branch FM because, when I need an appointment for care, they always give me an appointment, in a reasonable amount of time. And when I come for care and treatment, I don’t have to wait forever. They are always within my …
I was considered new, so I got there a few minutes early. I liked Dr. Huling when he was at DFMC. Was changing doctor, wanted one closer to where I live. Liked fact this office open Saturdays. Office staff was nice. …
NOTICE !!! OBFM is a joke people ive been using them for over 4 years! They very rarely take care of my issues at hand, have prescribed drugs i shouldn’t be using knowing i have liver issues, and they call themselves doctors, the …
TURN AROUND AND WALK AWAY. Please. Save yourself some time and go see someone who ACTUALLY cares about you. I’ve never met a more careless and heartless batch of doctors. After switching doctors because my first male doctor was an absolute …
This review is particularly for the lab section if the clinic. Absolutely atrocious service, speed and efficiency. After approaching the front desk, I was instructed by 2 individuals to simply sit and someone would notice me. Once you …
If I could I will give 0 starts. I went to the doctor just to change my prescription and the appointment take me 2 hours they order a labs and tests that I feel was unnecessary. It has been a week now and I don’t get the results and my …
First time at this Dr. Office. Went there for blood work. Waited 45 minutes for blood to be drawn with just 3 of us in the waiting room. Then had to call 11 days later to get them to send the information to my doctor. Just moved to the area and was looking for a family doctor. Will not be coming here again.
I have seen Shelly Flowers for several years and she is awesome! Gives me all of her attention. Her nurse Rhonda is awesome too! The entire staff is wonderful! They always greet me by my name!
When my daughter first started going to OB Medical they were great but over time the staff has become non caring. We pay cash each time we go. Used to get a discount but no longer. They didn’t even give us a receipt yesterday. We asked …
I wish I had read the reviews before I wasted my money and time here. It’s been two weeks and three phone calls and I still don’t have the results of my blood tests. The FNP did not even perform an exam for the condition I’m concerned …
I have always been able to get an appointment the same day and they usually can give me a proper diagnosis. The wait time today was very short. The only thing I don’t like is how they take such a big payment before you are even seen by a doctor.
Ive been going here for over six years and my level of service has drastically declined. Every time I go back there are basically all new faces because of such a high turnover rate. My prescritions are not getting put in correctly to …
I have been a patient at OBFMC for several years. However, my experiences there have declined to the point that I am seriously going to be looking for a new doctor’s office. The wait time is not good. They don’t tell you, after you’ve …
While I like the Doctor his office staff is rude, uncooperative and borderline incompetent. They made a billing error and refused to refund it until after the insurance paid. I was with them for almost 15 years. It used to be a good practice. I cant say that any more.
This place stayed off decent. My son was sick I was told over and over his head cold would clear up. He will be fine and the pain in his ears will go away. The NP used a spray bottle to try and remove wax from his pain filled ear. I made …
Just don’t go there. I was finally forced to change because they didn’t take my health insurance. Now have a great NP that puts care first. While I did like a couple of the NPs, most of the NPs there aren’t up to par. …
Went in today to see Dr Huling for a abscessed cyst in my groin area and to get a referral for a good back doctor for debilitating burning back pain. He surgically removed the cyst and shipped me off without any pain medication after …
I would honestly give this doctor’s office a zero if I could. You go in for a blood test etc. and you can’t get your results in a timely manner. You have to keep calling everyday or go up there to get any kind of answers. They do not inform …
Here is how my experience has gone here so far. I walk in and a guy with the name tag Jason C. tells me to wait in the large waiting room. I was never told to sign in and when I asked someone else if I needed to, they told me that it’s not …
I too have had similar issues to the negative reviews on this Medical Clinic, but I’ve also had some great experiences as well. They have gotten me in fairly quickly and have been caring and sympathetic to my needs. Rebekah and her nurse Fiona are great!
I dread going to the doctor to begin with, but it’s 100 times worse when you feel like you aren’t cared for as a patient. No one ever made eye contact with me while I was there. The front desk didn’t not even the nurse practitioner I saw. …
Have an appointment and still waiting after 1.5 hours to just get called back. Asked receptionist how much longer and I’m told at least 30 minutes. That’s 2 hours I’m waiting! You charge me a missed appointment fee or cancel my appointment …
Just now leaving after 3 hours of waiting….I’ve been going here for the last several years and it has been great until the past couple of times. Seems to be slightly unorganized (waiting for X-ray then being taken back to room without it …
I thought everyone was great! The staff were polite and friendly. The NP I saw was very helpful and knowledgeable. The touch screen check-in service was nice and the video tablet in the room was a treat. My only complaint would be that the patient portal is flaky, but that’s not really a reflection on their care level.
Yes, there is a wait; but not any longer than any other doctor’s office I’ve been to.
I’ve been seen here many times for both myself and my family and I’ve never …
After 20 years of going to Olive Branch Family Medical, I decided today, after my visit, that I would never return. I was in a rush leaving for my appointment and forgot my billfold at home. They would not see me without payment up front. …
Went there for a few years, wife told me to go somewhere else. Always there a minimum of 2 hours for a general appointment, could never get prescription refills correct and they never returned phone calls. Now have an awesome PCP and so happy a made the switch. Avoid this place at all costs.
I chose this facility as my PCP in 2017 upon moving to the area. I saw the physician on the first visit for a well check up. I have a vivid recollection of her facial expression upon doing a pelvic exam but she said nothing so I put it out …
My grandma loves this place. Dr. Huling is awesome! Our wait is never long and his nurse is very sweet to us every time. The phlebotomists are usually pretty good… I love the care management program. Never have a problem getting an …
Very poor care, extremely unprofessional. Went in for a problem. Didn’t get proper care. Called again to try to get a follow-up appointment after work. Call made at 9 a.m. Office refused to make an appointment for after 2:30 p.m. after work …
I have been going here for many years with mostly good experiences up until a couple of years ago. That is when it became near impossible to get my prescription with out a huge hassle. I have 6 different prescriptions. I would have to got …
I quit the practice because calls were never returned and my appointment was changed which I did not find out until the day off. The provider said to come in but the front staff still gave me a hard time about coming in at 4:30. Now my …
I’ve been going for several years. But all of a sudden last year was the worst. I go for a visit and was told I would have to pay $120 upfront something with my insurance. I explained I’ve had the same insurance and never paid anything …
My husband and I are patients at olive Branch Family Medical. This clinic is by far one of the best. My husband’s physician Matt is the best. He is so courteous. He never makes you wait long and listens to you. Just a great place. Everyone is very pleasant. Thanks for great service and keep up the good work😃 …
I have been going here for about 7 years. Yes I have had some bad experiences like many have. If I would have submitted a review several years ago I would have given them 1 star. But since they were the only place around that you could …
Absolute worst! Wish I could give zero stars! They do not return phone calls. They do not call your pharmacy to authorize your prescription when they say they will. And worst of all, they make you come in for a visit every 3 months just to …
The nurses are nice and that is all this place has going for it. Office staff are quite rude and Shelly Flowers is horrible. Everything she told me made zero sense and she was “in your face” rude. I’ve seen Sarah Haskins before too and …
Not timely at all. This will be my last visit. I have been coming to OBFM for about 5 years, and the last few times I have had an appointment have been ridiculous. I had a 9:00 appointment scheduled and got here early. I tried to get …
Front desk chick with the horns on her head doesn’t need to be in customer service for sure. You can tell she really loves her job just from the tone in her greeting to collecting your payments!
Went here for the first time today. The doctor was great but the front desk and how they collect payment was terrible. I had to pay my deductible of $120 up front before sending the doctor. After seeing the doctor, the service cost $90. I …
Made a 2:00 appointment yesterday, have been sitting here for and hour and 20 minutes to see the nurse practitioner, Shelley Flowers. This is the very reason I left this practice two years ago. They have zero respect for peoples time, as …
Wouldn’t refill my blood pressure medication because they wanted more blood work. I had to find another doctor because it was like paying out of pocket every time I went. Great place if you have a bottomless pocketbook.
Had an 8am appointment today. Went to CVS at 930. My prescription had still not been received by the pharmacy. Went back to the pharmacy at 12:15 still no prescription received by the pharmacy. I called OBFM and the lady who answered the …
Save your time and do not come here unless you need BASIC treatments/ vaccines. Anything that requires a referral, blood work, or lab results will take several weeks/months to be done. Staff are, more often than not, rude and unhelpful. …
Takes forever to get a script called in.
Don’t recommend AT ALL.
3+ weeks to get a referral and habitually dropping the ball
They have the worst customer service and bedside manner just tired of there bs
THIS PLACE SUCKS! THEY REFUSED MY DAD THEY TURNED HIM DOWN FOR NO REASON! I WOULDNT TAKE ANYONE IN MY FAMILY TO THIS PLACE IF THAT WAS THE LAST PLACE ON EARTH!
Everyone here is kind and caring. And I never have to wait long to be seen.
Less than one star.Over the years this place has gone down the drain.Been going for over 15years no more iam done.
Terrible. If you can go to another place, talk to your insurance provider and do it.
Today was my first and last time going there.
I’ve been waiting 45 minutes just for a pre employment drug screen 😡….still haven’t been called back either …
Kieva Trotter and her team are awesome!
I wouldn’t even recommend this doctors office if it were the only one open.. They give horrible customer service and that’s including the doctors!! Do yourself a favor and try someone else or try something in Tennessee.
I used this office for years until they started getting rude. I stopped going here and went to McClatchy Medical and I love it
They are VERY SLOW and RUDE… they can never find paper work and the doctors are also RUDE. NEVER COME HERE!!!!! June 20, 2018
Dr. Huling is an amazing doctor. his staff is very friendly and very cooperative………and i would recomend them to every one as they are the Best…………………
Tried to get them to send the paperwork in for a month so I could receive a medication still haven’t gotten it even after 2 more appointments
This office and the employee’s who work there are great. The front desk knows me when I come in. In many cases they will already have me checked in.
I only go to get B12 shots and am normally in and out. They’re the cheapest around and worth the drive!
Amazing experience with all the staff, from beginning to end. Thank you for scheduling an appointment for me today and giving me great professional service.
This place is wonderful. The front desk is extremely friendly. Each time I come in the remember me. I feel like I’m dealing with family
I have been here many times and I have never had any problem. You do have to wait but no more than any other doctor’s office.
Called first thing in the Morning, got an appointment 11:20…in and out in an hour! Sinus Cocktail Shot, prescriptions called in, friendly staff!
It took everything I had not to go ballistic on the girl I talked to today. Go somewhere else that’s all you need to know. Good luck!
Excellent service! I got in and out pretty quickly. I was seen by Sara she asked lots of questions, listened and was great overall. I highly recommend 👍 …
DO NOT EVER GO HERE Would rate this place zero if I could. They didn’t open tILL 830 when it says 8 on the door. Ready to take a drug test waiting 2.5 hours holding my pee. DO NOT EVER GO HERE. Staff is unhelpful and rude.
I have been treated by OBFM for several years now. Shelley Flowers, her nurse Rhonda and the entire team are very friendly and they have awesome customer service.
I went here for 5 years.After 2 years I started to have some systems,head aches,inconsistence blood pressure,light head /dizzy,ring in the ears,persistent cough and eventually psoriasis.I had 4 appointments (2 with Lora Smith,1 with Sara …
Don’t waste your time coming here. I needed 2 prescriptions refilled that required an office visit. After waiting for almost 2 hours with 3 toddlers, we walked out. We will never be back.
I personally had a quick a great experience with these people and would like to thank everyone who’s helped me out.
Worst Dr. Visit I’ve ever experienced.It took almost 4 hrs. to finally be seen and was given very poor service and care provided.The Nurse Practitioner was rude along with the rest of the staff.I would never recommend anyone to this …
Waste of time and money. Dr Leo is a jerk and has horrible bedside manners. He requested lab work yet asked me no questions pertaining to my issues or concerns. Everyone was so unfriendly… Dang it’s Friday and the sun is shining… SMILE!!!!
I love this place. Yes it is busy, I see Matt Hall NP and he is very thorough and he really cares about his patients!!
The reception is terrible I’ll be standing right in front of them to check in for 10 minutes before they even acknowledge my presence. They’ll be gossiping behind the counter. …
Absolute worst service I’ve ever experienced….and that includes the times I had to use a free clinic. These people are liars and cheats. If you care for your loved ones, see them elsewhere.
Dr.Matt is the best. He was very compassionate and attentive to me and my needs. Even gave great recommendations & advice. Overall very pleased with the services and care that I received.
After 4 visits we have waited at least 45 minutes to an hour past our appointment time. Then they put you in a room to wait 30 more minutes. Just once it would be great to be seen on time.
Do not go here for a drug screening. Go anywhere else you can. They take 25 minutes just to sign you in for the screening, and all told it takes nearly an hour from walking in the door to get your screening completed. You can go to a dedicated lab like LabCorp and be in and out in 15-20 mins.
Been coming here for years. My last visit I was seen by a nurse practitioner and they sent me for a MRI. They called me the next day and told me that they were going to set me up with a physical therapist. They gave me no diagnoses or no …
Talked to the doc this morning. He asked me for some documents I had been keeping on my blood pressure. Called 5 times through out the day and I can’t even get a return call. Now they’re closing and instead of getting to talk to the doc …
5 stars for Dr. Eldred & Dr. Huling! Excellent doctors. 2019 UPDATE AS TO STAFF: A couple of years ago, the front desk was very rude! However, I went to OBFMC last week and was helped by Julie. She was extremely nice!!
I got here at 10:20 am for a drug screen was told that there where 10 people in back to be checked in it is now noon and went to find out how much longer and was told there are still 10 people in back that needs to be checked in that’s …
As far as my experience goes it wasnt ideal by any means.the way i was treated when they found out i had no ins AFTER i paid them 120.00 cash was horrable! I paid them there extra of 67.00 this morning had mri done out of pocket mri come …
Doctor Huling is amazing. I would suggest him to anyone. If you go for your appointment and you end up having to wait, rest assured that the wait is worth it. Dr. Huling is not going to let you out of that office without letting you know …
Made an appointment early in the week for specific reasons explained, scheduled my off day around the appointment only to be call e d morning of the appointment and tell me they actually can’t help me.
Never even got into the office. Receptionist asked what medications I used to be on, I mentioned I used to be on Klonopin/Clonazepam, but was no longer and was not looking for that. She said they won’t treat anyone who has been on that …
Appointment time was 11am… It is now 11:40 and I’m still in the 1st waiting room… I stopped coming here over a year ago because of this but came back to give them another shot… Never again! Please do yourself a favor and avoid this …
They open at 8AM. I called them from 8 until 8:05 and the answering machine kept saying they were closed. I was in the parking lot so I went inside & made my appointment. I told the lady about the answering machine & she said “oh that’s bc …
if i could give it negative stars i would. this place is absolutely horrible. if you want to spend your whole day in a clinic this is the place to go. my appointment was at 4 so i got here at 3:55 and signed in. got called back around 4:15 …
I have been a patient for years and sometimes you may have to wait that’s the norm @any Dr’s office. They have other waiting rooms in the back. I am thankful for all of the Drs I have seen. I can’t even begin to say enough about Matt Hall . Can you say (Awesome) Outstanding.
Drove over 1000 miles to get a simple referral to see a burn specialist.
Spent 7hrs dealing with a VERY less than adequate nurse practioner.
If I had known that I couldn’t see the doctor I would not had driven 20 hours …
Dr. Eldred is by far the best in the area! He’s attentive, compassionate and very knowledgeable.
I like Olive Branch FM because, when I need an appointment for care, they always give me an appointment, in a reasonable amount of time. And when I come for care and treatment, I don’t have to wait forever. They are always within my …
I was considered new, so I got there a few minutes early. I liked Dr. Huling when he was at DFMC. Was changing doctor, wanted one closer to where I live. Liked fact this office open Saturdays. Office staff was nice. …
NOTICE !!! OBFM is a joke people ive been using them for over 4 years! They very rarely take care of my issues at hand, have prescribed drugs i shouldn’t be using knowing i have liver issues, and they call themselves doctors, the …
TURN AROUND AND WALK AWAY. Please. Save yourself some time and go see someone who ACTUALLY cares about you. I’ve never met a more careless and heartless batch of doctors. After switching doctors because my first male doctor was an absolute …
This review is particularly for the lab section if the clinic. Absolutely atrocious service, speed and efficiency. After approaching the front desk, I was instructed by 2 individuals to simply sit and someone would notice me. Once you …
If I could I will give 0 starts. I went to the doctor just to change my prescription and the appointment take me 2 hours they order a labs and tests that I feel was unnecessary. It has been a week now and I don’t get the results and my …
First time at this Dr. Office. Went there for blood work. Waited 45 minutes for blood to be drawn with just 3 of us in the waiting room. Then had to call 11 days later to get them to send the information to my doctor. Just moved to the area and was looking for a family doctor. Will not be coming here again.
I have seen Shelly Flowers for several years and she is awesome! Gives me all of her attention. Her nurse Rhonda is awesome too! The entire staff is wonderful! They always greet me by my name!
When my daughter first started going to OB Medical they were great but over time the staff has become non caring. We pay cash each time we go. Used to get a discount but no longer. They didn’t even give us a receipt yesterday. We asked …
I wish I had read the reviews before I wasted my money and time here. It’s been two weeks and three phone calls and I still don’t have the results of my blood tests. The FNP did not even perform an exam for the condition I’m concerned …
I have always been able to get an appointment the same day and they usually can give me a proper diagnosis. The wait time today was very short. The only thing I don’t like is how they take such a big payment before you are even seen by a doctor.
Ive been going here for over six years and my level of service has drastically declined. Every time I go back there are basically all new faces because of such a high turnover rate. My prescritions are not getting put in correctly to …
I have been a patient at OBFMC for several years. However, my experiences there have declined to the point that I am seriously going to be looking for a new doctor’s office. The wait time is not good. They don’t tell you, after you’ve …
While I like the Doctor his office staff is rude, uncooperative and borderline incompetent. They made a billing error and refused to refund it until after the insurance paid. I was with them for almost 15 years. It used to be a good practice. I cant say that any more.
This place stayed off decent. My son was sick I was told over and over his head cold would clear up. He will be fine and the pain in his ears will go away. The NP used a spray bottle to try and remove wax from his pain filled ear. I made …
Just don’t go there. I was finally forced to change because they didn’t take my health insurance. Now have a great NP that puts care first. While I did like a couple of the NPs, most of the NPs there aren’t up to par. …
Went in today to see Dr Huling for a abscessed cyst in my groin area and to get a referral for a good back doctor for debilitating burning back pain. He surgically removed the cyst and shipped me off without any pain medication after …
I would honestly give this doctor’s office a zero if I could. You go in for a blood test etc. and you can’t get your results in a timely manner. You have to keep calling everyday or go up there to get any kind of answers. They do not inform …
Here is how my experience has gone here so far. I walk in and a guy with the name tag Jason C. tells me to wait in the large waiting room. I was never told to sign in and when I asked someone else if I needed to, they told me that it’s not …
I too have had similar issues to the negative reviews on this Medical Clinic, but I’ve also had some great experiences as well. They have gotten me in fairly quickly and have been caring and sympathetic to my needs. Rebekah and her nurse Fiona are great!
I dread going to the doctor to begin with, but it’s 100 times worse when you feel like you aren’t cared for as a patient. No one ever made eye contact with me while I was there. The front desk didn’t not even the nurse practitioner I saw. …
Have an appointment and still waiting after 1.5 hours to just get called back. Asked receptionist how much longer and I’m told at least 30 minutes. That’s 2 hours I’m waiting! You charge me a missed appointment fee or cancel my appointment …
Just now leaving after 3 hours of waiting….I’ve been going here for the last several years and it has been great until the past couple of times. Seems to be slightly unorganized (waiting for X-ray then being taken back to room without it …
I thought everyone was great! The staff were polite and friendly. The NP I saw was very helpful and knowledgeable. The touch screen check-in service was nice and the video tablet in the room was a treat. My only complaint would be that the patient portal is flaky, but that’s not really a reflection on their care level.
Yes, there is a wait; but not any longer than any other doctor’s office I’ve been to.
I’ve been seen here many times for both myself and my family and I’ve never …
After 20 years of going to Olive Branch Family Medical, I decided today, after my visit, that I would never return. I was in a rush leaving for my appointment and forgot my billfold at home. They would not see me without payment up front. …
Went there for a few years, wife told me to go somewhere else. Always there a minimum of 2 hours for a general appointment, could never get prescription refills correct and they never returned phone calls. Now have an awesome PCP and so happy a made the switch. Avoid this place at all costs.
I chose this facility as my PCP in 2017 upon moving to the area. I saw the physician on the first visit for a well check up. I have a vivid recollection of her facial expression upon doing a pelvic exam but she said nothing so I put it out …
My grandma loves this place. Dr. Huling is awesome! Our wait is never long and his nurse is very sweet to us every time. The phlebotomists are usually pretty good… I love the care management program. Never have a problem getting an …
Very poor care, extremely unprofessional. Went in for a problem. Didn’t get proper care. Called again to try to get a follow-up appointment after work. Call made at 9 a.m. Office refused to make an appointment for after 2:30 p.m. after work …
I have been going here for many years with mostly good experiences up until a couple of years ago. That is when it became near impossible to get my prescription with out a huge hassle. I have 6 different prescriptions. I would have to got …
Nurse practitioner Shelly Flowers told me to my face I’m “crazy”, “stupid”, and “it’s all in your head.”
I was having cardiac issues. …
I quit the practice because calls were never returned and my appointment was changed which I did not find out until the day off. The provider said to come in but the front staff still gave me a hard time about coming in at 4:30. Now my …
I’ve been going for several years. But all of a sudden last year was the worst. I go for a visit and was told I would have to pay $120 upfront something with my insurance. I explained I’ve had the same insurance and never paid anything …
My husband and I are patients at olive Branch Family Medical. This clinic is by far one of the best. My husband’s physician Matt is the best. He is so courteous. He never makes you wait long and listens to you. Just a great place. Everyone is very pleasant. Thanks for great service and keep up the good work😃 …
I have been going here for about 7 years. Yes I have had some bad experiences like many have. If I would have submitted a review several years ago I would have given them 1 star. But since they were the only place around that you could …
Absolute worst! Wish I could give zero stars! They do not return phone calls. They do not call your pharmacy to authorize your prescription when they say they will. And worst of all, they make you come in for a visit every 3 months just to …
The nurses are nice and that is all this place has going for it. Office staff are quite rude and Shelly Flowers is horrible. Everything she told me made zero sense and she was “in your face” rude. I’ve seen Sarah Haskins before too and …
Not timely at all. This will be my last visit. I have been coming to OBFM for about 5 years, and the last few times I have had an appointment have been ridiculous. I had a 9:00 appointment scheduled and got here early. I tried to get …
Front desk chick with the horns on her head doesn’t need to be in customer service for sure. You can tell she really loves her job just from the tone in her greeting to collecting your payments!
Went here for the first time today. The doctor was great but the front desk and how they collect payment was terrible. I had to pay my deductible of $120 up front before sending the doctor. After seeing the doctor, the service cost $90. I …
Made a 2:00 appointment yesterday, have been sitting here for and hour and 20 minutes to see the nurse practitioner, Shelley Flowers. This is the very reason I left this practice two years ago. They have zero respect for peoples time, as …
Wouldn’t refill my blood pressure medication because they wanted more blood work. I had to find another doctor because it was like paying out of pocket every time I went. Great place if you have a bottomless pocketbook.
Had an 8am appointment today. Went to CVS at 930. My prescription had still not been received by the pharmacy. Went back to the pharmacy at 12:15 still no prescription received by the pharmacy. I called OBFM and the lady who answered the …
Save your time and do not come here unless you need BASIC treatments/ vaccines. Anything that requires a referral, blood work, or lab results will take several weeks/months to be done. Staff are, more often than not, rude and unhelpful. …