I had to make an appointment in the cardiologist department.I called the office and got a lady who’s name was Lupe , she was such a pleasant person to talk with,she got an appointment for me and talked me through the process of a new …
Every time I go there, they are any where from 45 min late to over an hour before they even come into the room. Ridiculous my time is worth something. I have to take time off from work for this.
I’m completely confused on how long it takes to get the results from a endoscope??? 3 weeks of suffering severe stomach and chest pain’s still waiting on results . ????
I will never go to this clinic again, I’m sure that there are good Doctors there in fact I have no beef with any of the care that was provided. The Business office and there shady practices is what I have issues with, there’s to many details to cover here but beware!!!!!!!!!!!!!!!!!!!!!!!
Staff is short and rude. I was not greeted with a smile, in fact I stood at the front desk to check in with no acknowledgement. Same thing happened at the second wait area. I had never been here before and they are not helpful at directing you or telling you their process or procedure. It made me uncomfortable.
I was referred to their office because I was having severe stomach pain. Rather than run tests, my doctor kept referring me to other specialists who had no idea what was going on and just let me run up a huge bill. Now they are …
The worst place I have been to in 20 plus years! The doctor I dealt with was completely indifferent and only cared about billing insurance for a very expensive procedure. Staff is rude, condescending, does not follow up, never monitors my condition (although they promised me they would). Never go there.
Go somewhere else. Had an appointment and was told it wasn’t in the system even though it was written on my chart. All they could do was reschedule. It’s a 40 minute drive for me so very much an inconvenience.
My brother, Terry Smelser is a patient and was blessed with the care and guidance of Dr. McCabe and his wonderful staff. He is so grateful and thankful for all the work by this great clinic and is well on his way to a complete cure! Thank you!!
Took a long time to get care because they were waiting for approval, I was under insured and didn’t know it. Getting my wages garnished at Christmas time in the middle of a pandemic is unforgettable.
Heard a staff member tell another staff member not to inform a patient that they were out of network (most likely making their procedure much more expensive) because it was “not their job”. Seems like they care about how much money they can get from their patients far more than how much they can actually do for them.
I stopped at the clinic instead of the pavilion. The person at the desk was very rude and unprofessional, I wanted to ask if I was in the correct office and she told me to sit down and wait my turn.. it was my turn I was at her desk
I will start with Dr. Thompson was very nice and really seemed like she cared which is why I even gave 2 stars. I wasn’t called back until 30 mins after my appt time and then sat in the room for another 15-20 mins. When Dr. Thompson did …
Receptionist is very friendly and respectful. Person going over your procedure is cold and direct. Then dropped the ball and forgot to push the send button for my prescription to Walmart. Not feeling warm and fuzzy right now.
Dr Thompson is my specialist here — she is warm, informative, kind and funny, which I need & appreciate with my health care people! The procedure center staff are knowledgeable, warm, helpful, etc. I’m VERY glad my primary sent me here. It’s also grrrrreat that they are less than 10 minutes from home 🙂
Both my Neurologist, Dr. Linton, and GI, Dr. Thompson, are amazing. Don’t let the low score on here fool you. The staff are always on top of it and friendly. I’ve been going here for a few years now between these two doctors, and my husband …
Just tried to get an appt with Dr Linton in the sleep center as an existing patient. Put me on a cancellation list as the closest available is 3 weeks out. Chance of getting that cancellation appt is slim to nil as there are 4 people in …
They have been building a wall to shut off a portion of the building shared waiting room space. I could understand this if they were actually using the space that they wall off, but they are not. It has been empty every time I have been …
They use to be good at coordination with my Primary care doctor in regards to my scheduling since they need to get authorization from my insurance so they can see me since the closest Cadiologist that takes my insurance is Seattle but …
I just want to thank Dr Thompson and the staff again , yesterday I had the endoscopy and colonoscopy at this place , everyone was nice , friendly and professional! …
Doctor was ok. Major issues with billing and lack of transparency. They sent my bill to collections without notifying me, which is very frustrating when I have excellent credit. Will be switching doctors.
Absolutely awful place, told a man and a small child to get our of their seating area because they weren’t their for that specific clinic even though their seating was full and NOT good for anyone to sit that close. …
My husband waited two months to get in and have a nuclear stress test done. On the Day of the test he gets a call. Rye (yes she says like the bread, haha) The machine is down so your appointment is canceled. Mind you he has a problem with …
I was referred to Dr. Jones by Dr. Hall while being treated at the Capital Medical Center emergency room. When I phoned Dr. Jones office a woman answered (I don’t remember her name)and I tried to explain my situation. I was very ill and …
I want to start this off by saying that Dr. Thompson has been absolutely sincere with me, and wonderful, I appreciate all she has tried to do for me. …
The reception desk staff was helpful, friendly and professional. Very comfortable waiting area. Dr. Thompson is a amazing and professional Dr.. She listens to you and is very patient. She is very efficient , she doesn’t mess around with your problem. Highly recommend her!
My husband had Multiple tests done before he was referred to Dr. Julin. Dr spent no more than 10 minutes in room & asked questions that he should have had answers to by looking at test results. Dr acted like he hadn’t seen any test results …
Ive been using this place since Dr Black was the sleep DR and i can say it has gone downhill since he retired. Im on the autoship list for suplies and they never send them, recently i called for a check up appt and for supplies because my …
Dr. Thompson is a great doctor, but the clinic administration is by far the worst I’ve ever experienced. When they leave messages for me, such as appointment reminders, the message cuts off without giving me the full information. It’s …
I went to see the neurologist, he didnt seem to listen to a word i said. He was pretty dismissive, and he pushed me in to getting a sleep study for absolutely no medical purpose. I was quite reluctant to do it since it had nothing to with …
The doctors here are corrupt and incompetent. They have pharmaceutical reps walking through and the doctors actually speak to them. These doctors are more concerned with getting their kickbacks from pharmaceutical companies for selling …
The gastroentology clinic here is basically a “lets perform endoscopies clinic and if nothing is obviously wrong just send the patient on their way.” They do not put the work and effort in to solve the puzzle and figure out what is wrong, …
Dr Harada in cardio is the BEST. Hes knowledgeable, doesn’t make you feel like just another patient, and his overall bedside manner is phenomenal. He is very good at his job and takes you seriously. Ask for Dr Harada if you can!!
I was referred to Oly Multi Specialist by my primary care Dr. I was paired with Dr Marshall McCabe IV here to schedule a colonoscopy. He and all staff were very welcoming and proficient in expediting a very busy waiting room, especially during these covid challenging times.
Had my colonoscopy today. Robin prepped me and was very cordial and informative on what to expect. Heath the anesthesiologist was next and also very cordial and explained the process for putting me under. Then Dr. McCabe IV who asked some …
This is an incredibly rude and unprofessional Clinic. I just watch them kick a woman with two kids out of their side of the clinic that they share with another office. Now this wasn’t because they had a lot of patience. In fact their side …
I’ve been at the clinic for a few year Dr.Jones is amazing but there after hours service is a joke. I called just night because I was throwing up everything and got a call back from Dr.Mcabe and he lectured me for calling at midnight then …
I cannot recommend Dr. McCabe IV highly enough. He has gone above and beyond to help me. I was very nervous as I had a previous experience that was terrible and he and his nurses have done everything they can to make me feel safe and …
Office visit was good. Forget about getting your prescriptions refilled in a timely manner should you run out of refills. I called my pharmacy last Friday and they sent the request over to their office, here it is Thursday of the following …
Nursing Staff are very nice, and friendly, but doctor saw me for barely 10 minutes, and pretty much shrugged off all my symptoms. When I requested my file for my normal physician, the doctor had filled out everything for a woman(?), I am a …
The doctor was ok but didn’t seem to know what to do and referred me back to my dr. If you work with a changing schedule beware 3 rescheduled appointments in one year gets you fired from the clinic even DURING COVID. I had to cover people …
Dr. McCabe, Jessica, and Kaori treated me just great, and are extremely good at what they do! Dr. McCabe is a great doctor and is so considerate of his patients. Jessica is obviously a quick study and really knows what she is doing, plus …
I only interacted with the scheduler at this place but, know before you call, you need to be prepared to tell them if you’ve ever been seen by a gastroenterologist or had a procedure done and, if so, where and when. You’ll also be expected …
I was referred to this clinic because I have severe anemia. The front desk interaction was more of an altercation, and I was *informed* that I would show up for a FibroScan. FTR, this procedure is currently not covered by any insurance in …
I’m kind of surprised at all the negative reviews. The first doctor I saw there I did have a bit of a problem with, but I saw and talked to the CEO Maryanne McCabe and she was extremely helpful. She set me up a new appointment with a doctor …
Dr. Thompson was very kind and welcoming! She was very professional and was extremely knowledgeable about my personal case as well as the academics she presented. She listened intently to my story and considered everything I said, as well …
I will gladly rant and rave about my experiences with the Gastroenterology Department! Dr. McCabe IV and his staff have always taken the best care of me over the last few years I’ve been going to OMSC. Everyone is friendly, helpful, and …
This is for Dr. Dunn in cardiology. Very attentive Dr and actually listens to his patients. Dr Dunn found a rare tumor growing Inside of my heart and within just a few days he had all tests done and had me ready for surgery. I have …
My experience with the front desk, check in, and Cardiology has been great. I have had no problems in my recent few visits, the staff have been courteous, prompt, and professional.
Patient of Dr. Chan’s. Scheduled a follow up appointment. He required lab work to be done prior. Nurse ordered the tests. Found out from the lab I have to bring the orders in with me. Spoke to the nurse. She said she maiIed them to me on …
Rude staff, They have wrong information and then proceed to argue about it. I was treated poorly by an employee named Milissa. She was more focused on arguing than solving the problem at hand . Very unorganized and Unprofessional. Dr …
Seeing as how this was my first appointment, Dr. Thompson and her staff were welcoming, insightful, and promising in terms of finding a diagnosis. HOWEVER, the lab technician at Olympia multi specialty, a young Caucasian woman with dark …
Dr Keaton Jones is knowledgeable, compassionate, so helpful explaining procedures and hands on during initial apt and procedures. He took time to go over my records I brought from 1997. His staff that helped with my prep and colonoscopy are …
Dr Linton is amazing he listens to his patients he was the first one I was referred from Kaiser and had seen 4 Dr none really listened I am praying multi-care will accept my referral for him to continue to see me and resolve my issues, the whole team is AMAZING and very kind
Dr. McCabe is great. I am really happy to have found a doctor that listens and is respectful! He is not dismissive and I have had zero problems with billing and scheduling.
Horrible sleep department. Don’t go here. The doctors Linton seems nice, but the staff is incompetent. I had a sleep study in June they said i needed a cpap, they sent all information to insurance and I would hear back to schedule a …
One star is too generous. Our son who has Autism was scheduled to see Dr Thompson today and since hes disabled I asked at the front desk if all 4 of us (2 caregivers and 2 parents) could be in the exam room with him Staff at desk told us …
There’s so much to say. My first visit to the cardiologist, i waited 1 hour beyond my appointment time to be seen. After talking to the doctor for 5-10 minutes, i was handed off to a multiple people to do several tests on me, NONE of …
Dr. Linton from Neurology is great! He was the first to listen to my wife’s issues and try aggressively to alleviate her constant headaches. So why the 1 star? Well- we are a cash paying customer- so when we call and ask “how much will a …
I had to make an appointment in the cardiologist department.I called the office and got a lady who’s name was Lupe , she was such a pleasant person to talk with,she got an appointment for me and talked me through the process of a new …
They are the worst
Great place.
If I could I would give this company ZERO stars
Dr McCabe and the rest of the staff I dealt with were fantastic. Thank you.
My first procedure went well, however on the second visit the ,”billing dept made it clear they were more worried about 15 dollars than my health
Every time I go there, they are any where from 45 min late to over an hour before they even come into the room. Ridiculous my time is worth something. I have to take time off from work for this.
I’m completely confused on how long it takes to get the results from a endoscope??? 3 weeks of suffering severe stomach and chest pain’s still waiting on results . ????
I will never go to this clinic again, I’m sure that there are good Doctors there in fact I have no beef with any of the care that was provided. The Business office and there shady practices is what I have issues with, there’s to many details to cover here but beware!!!!!!!!!!!!!!!!!!!!!!!
Dr Heap quite literally saved my life. He is a fantastic Gastroenterologist and easy to talk to. …
Staff is short and rude. I was not greeted with a smile, in fact I stood at the front desk to check in with no acknowledgement. Same thing happened at the second wait area. I had never been here before and they are not helpful at directing you or telling you their process or procedure. It made me uncomfortable.
I was referred to their office because I was having severe stomach pain. Rather than run tests, my doctor kept referring me to other specialists who had no idea what was going on and just let me run up a huge bill. Now they are …
The worst place I have been to in 20 plus years! The doctor I dealt with was completely indifferent and only cared about billing insurance for a very expensive procedure. Staff is rude, condescending, does not follow up, never monitors my condition (although they promised me they would). Never go there.
Go somewhere else. Had an appointment and was told it wasn’t in the system even though it was written on my chart. All they could do was reschedule. It’s a 40 minute drive for me so very much an inconvenience.
My brother, Terry Smelser is a patient and was blessed with the care and guidance of Dr. McCabe and his wonderful staff. He is so grateful and thankful for all the work by this great clinic and is well on his way to a complete cure! Thank you!!
Took a long time to get care because they were waiting for approval, I was under insured and didn’t know it. Getting my wages garnished at Christmas time in the middle of a pandemic is unforgettable.
Heard a staff member tell another staff member not to inform a patient that they were out of network (most likely making their procedure much more expensive) because it was “not their job”. Seems like they care about how much money they can get from their patients far more than how much they can actually do for them.
I stopped at the clinic instead of the pavilion. The person at the desk was very rude and unprofessional, I wanted to ask if I was in the correct office and she told me to sit down and wait my turn.. it was my turn I was at her desk
I will start with Dr. Thompson was very nice and really seemed like she cared which is why I even gave 2 stars. I wasn’t called back until 30 mins after my appt time and then sat in the room for another 15-20 mins. When Dr. Thompson did …
Receptionist is very friendly and respectful. Person going over your procedure is cold and direct. Then dropped the ball and forgot to push the send button for my prescription to Walmart. Not feeling warm and fuzzy right now.
Dr Thompson is my specialist here — she is warm, informative, kind and funny, which I need & appreciate with my health care people! The procedure center staff are knowledgeable, warm, helpful, etc. I’m VERY glad my primary sent me here. It’s also grrrrreat that they are less than 10 minutes from home 🙂
Both my Neurologist, Dr. Linton, and GI, Dr. Thompson, are amazing. Don’t let the low score on here fool you. The staff are always on top of it and friendly. I’ve been going here for a few years now between these two doctors, and my husband …
Just tried to get an appt with Dr Linton in the sleep center as an existing patient. Put me on a cancellation list as the closest available is 3 weeks out. Chance of getting that cancellation appt is slim to nil as there are 4 people in …
They have been building a wall to shut off a portion of the building shared waiting room space. I could understand this if they were actually using the space that they wall off, but they are not. It has been empty every time I have been …
They use to be good at coordination with my Primary care doctor in regards to my scheduling since they need to get authorization from my insurance so they can see me since the closest Cadiologist that takes my insurance is Seattle but …
I just want to thank Dr Thompson and the staff again , yesterday I had the endoscopy and colonoscopy at this place , everyone was nice , friendly and professional! …
Doctor was ok. Major issues with billing and lack of transparency. They sent my bill to collections without notifying me, which is very frustrating when I have excellent credit. Will be switching doctors.
Absolutely awful place, told a man and a small child to get our of their seating area because they weren’t their for that specific clinic even though their seating was full and NOT good for anyone to sit that close. …
The reception desk staff was helpful, friendly and professional. I arrived early and did paperwork. Very comfortable waiting area.
My husband waited two months to get in and have a nuclear stress test done. On the Day of the test he gets a call. Rye (yes she says like the bread, haha) The machine is down so your appointment is canceled. Mind you he has a problem with …
Extremely rude and condescending , called as a new patient for gastroenterology and the front desk was no help and wanted to argue and be dismissive
I was referred to Dr. Jones by Dr. Hall while being treated at the Capital Medical Center emergency room. When I phoned Dr. Jones office a woman answered (I don’t remember her name)and I tried to explain my situation. I was very ill and …
I want to start this off by saying that Dr. Thompson has been absolutely sincere with me, and wonderful, I appreciate all she has tried to do for me. …
Everyone was so nice! Care was prompt, and the provider actually listened to me.
The reception desk staff was helpful, friendly and professional. Very comfortable waiting area. Dr. Thompson is a amazing and professional Dr.. She listens to you and is very patient. She is very efficient , she doesn’t mess around with your problem. Highly recommend her!
My husband had Multiple tests done before he was referred to Dr. Julin. Dr spent no more than 10 minutes in room & asked questions that he should have had answers to by looking at test results. Dr acted like he hadn’t seen any test results …
Ive been using this place since Dr Black was the sleep DR and i can say it has gone downhill since he retired. Im on the autoship list for suplies and they never send them, recently i called for a check up appt and for supplies because my …
Dr. Thompson is a great doctor, but the clinic administration is by far the worst I’ve ever experienced. When they leave messages for me, such as appointment reminders, the message cuts off without giving me the full information. It’s …
I went to see the neurologist, he didnt seem to listen to a word i said. He was pretty dismissive, and he pushed me in to getting a sleep study for absolutely no medical purpose. I was quite reluctant to do it since it had nothing to with …
The doctors here are corrupt and incompetent. They have pharmaceutical reps walking through and the doctors actually speak to them. These doctors are more concerned with getting their kickbacks from pharmaceutical companies for selling …
The gastroentology clinic here is basically a “lets perform endoscopies clinic and if nothing is obviously wrong just send the patient on their way.” They do not put the work and effort in to solve the puzzle and figure out what is wrong, …
Dr Harada in cardio is the BEST. Hes knowledgeable, doesn’t make you feel like just another patient, and his overall bedside manner is phenomenal. He is very good at his job and takes you seriously. Ask for Dr Harada if you can!!
I was referred to Oly Multi Specialist by my primary care Dr. I was paired with Dr Marshall McCabe IV here to schedule a colonoscopy. He and all staff were very welcoming and proficient in expediting a very busy waiting room, especially during these covid challenging times.
Had my colonoscopy today. Robin prepped me and was very cordial and informative on what to expect. Heath the anesthesiologist was next and also very cordial and explained the process for putting me under. Then Dr. McCabe IV who asked some …
This is an incredibly rude and unprofessional Clinic. I just watch them kick a woman with two kids out of their side of the clinic that they share with another office. Now this wasn’t because they had a lot of patience. In fact their side …
I’ve been at the clinic for a few year Dr.Jones is amazing but there after hours service is a joke. I called just night because I was throwing up everything and got a call back from Dr.Mcabe and he lectured me for calling at midnight then …
I cannot recommend Dr. McCabe IV highly enough. He has gone above and beyond to help me. I was very nervous as I had a previous experience that was terrible and he and his nurses have done everything they can to make me feel safe and …
Office visit was good. Forget about getting your prescriptions refilled in a timely manner should you run out of refills. I called my pharmacy last Friday and they sent the request over to their office, here it is Thursday of the following …
Nursing Staff are very nice, and friendly, but doctor saw me for barely 10 minutes, and pretty much shrugged off all my symptoms. When I requested my file for my normal physician, the doctor had filled out everything for a woman(?), I am a …
The doctor was ok but didn’t seem to know what to do and referred me back to my dr. If you work with a changing schedule beware 3 rescheduled appointments in one year gets you fired from the clinic even DURING COVID. I had to cover people …
Dr. McCabe, Jessica, and Kaori treated me just great, and are extremely good at what they do! Dr. McCabe is a great doctor and is so considerate of his patients. Jessica is obviously a quick study and really knows what she is doing, plus …
I only interacted with the scheduler at this place but, know before you call, you need to be prepared to tell them if you’ve ever been seen by a gastroenterologist or had a procedure done and, if so, where and when. You’ll also be expected …
I was referred to this clinic because I have severe anemia. The front desk interaction was more of an altercation, and I was *informed* that I would show up for a FibroScan. FTR, this procedure is currently not covered by any insurance in …
I’m kind of surprised at all the negative reviews. The first doctor I saw there I did have a bit of a problem with, but I saw and talked to the CEO Maryanne McCabe and she was extremely helpful. She set me up a new appointment with a doctor …
Dr. Thompson was very kind and welcoming! She was very professional and was extremely knowledgeable about my personal case as well as the academics she presented. She listened intently to my story and considered everything I said, as well …
I will gladly rant and rave about my experiences with the Gastroenterology Department! Dr. McCabe IV and his staff have always taken the best care of me over the last few years I’ve been going to OMSC. Everyone is friendly, helpful, and …
This is for Dr. Dunn in cardiology. Very attentive Dr and actually listens to his patients. Dr Dunn found a rare tumor growing Inside of my heart and within just a few days he had all tests done and had me ready for surgery. I have …
My experience with the front desk, check in, and Cardiology has been great. I have had no problems in my recent few visits, the staff have been courteous, prompt, and professional.
Patient of Dr. Chan’s. Scheduled a follow up appointment. He required lab work to be done prior. Nurse ordered the tests. Found out from the lab I have to bring the orders in with me. Spoke to the nurse. She said she maiIed them to me on …
Rude staff, They have wrong information and then proceed to argue about it. I was treated poorly by an employee named Milissa. She was more focused on arguing than solving the problem at hand . Very unorganized and Unprofessional. Dr …
Amazing people to work with, great moral, the Doctors are all very caring and smart. Great place to go! As well as work ☺️
Seeing as how this was my first appointment, Dr. Thompson and her staff were welcoming, insightful, and promising in terms of finding a diagnosis. HOWEVER, the lab technician at Olympia multi specialty, a young Caucasian woman with dark …
Dr Keaton Jones is knowledgeable, compassionate, so helpful explaining procedures and hands on during initial apt and procedures. He took time to go over my records I brought from 1997. His staff that helped with my prep and colonoscopy are …
Dr Linton is amazing he listens to his patients he was the first one I was referred from Kaiser and had seen 4 Dr none really listened I am praying multi-care will accept my referral for him to continue to see me and resolve my issues, the whole team is AMAZING and very kind
Dr. McCabe is great. I am really happy to have found a doctor that listens and is respectful! He is not dismissive and I have had zero problems with billing and scheduling.
Horrible sleep department. Don’t go here. The doctors Linton seems nice, but the staff is incompetent. I had a sleep study in June they said i needed a cpap, they sent all information to insurance and I would hear back to schedule a …
I do not recommend and these are the reasons why:
1. My cardiogram cardiogram showed that I was either having a heart attack or …
One star is too generous. Our son who has Autism was scheduled to see Dr Thompson today and since hes disabled I asked at the front desk if all 4 of us (2 caregivers and 2 parents) could be in the exam room with him Staff at desk told us …
There’s so much to say. My first visit to the cardiologist, i waited 1 hour beyond my appointment time to be seen. After talking to the doctor for 5-10 minutes, i was handed off to a multiple people to do several tests on me, NONE of …
Dr. Linton from Neurology is great! He was the first to listen to my wife’s issues and try aggressively to alleviate her constant headaches. So why the 1 star? Well- we are a cash paying customer- so when we call and ask “how much will a …