Unfortunately, 1 star is the lowest that can be given per Google, but even 1 star is too much.
I opened my claim a month ago and after repeatedly calling, leaving messages, …
This company deserves ZERO stars. We’ve been a customer for almost 10 years now. Premium prices skyrocketed during this time, and we never filed a single claim until Hurricane Ian. We had a lot of damage to the roof and interior of the …
We are extremely pleased with the way our claim was handled. Within hours of making our claim, RYTECH was in the house to begin remediation for water and mold damage. Our insurance adjuster Rick Jones came in soon after to walk with us …
I had a leak in my home, worst nightmare ever!!
Andrea Glover (my agent) was incredible in such a stressful situation. Dealing with a stressed out panicking homeowners can’t be an easy job. But she was …
Had Olympus for 8 years, never missed a payment or filed a claim. Had a roof leak after Hurricane Irma and filed a claim that was denied. Paperwork said damage didn’t meet $12,000 deductible. Our deductible was only $5,700. Plus, paperwork …
If you are looking Home insurance, then DON’T go with Olympus insurance. They will ripoff your money. They will increase your premium by a big amount. If you call, they will tell because State of Florida approved rate increase. They are a big liars. So stay away from the Scam Olympus insurance.
A four year old home impacted by a category 5 hurricane Michael and Olympus denies that our windows were affected by it. They claim it was age-related. Really? A 500k brand new home? Unacceptable!!!To make matters worse my husband is a …
This claim was to be surrogated to another insurance company , but the moron in charge of the claim failed to do so. I would say you are not doing a great job.
My adjuster, Kindra George, was great. She was very professional and did her job well. Not only did Kindra do a great job, but I also got my checks very quickly which really helped, so I wasn’t out of pocket waiting to receive them. I highly recommend Olympus.
My agent somehow didn’t work there any longer and the new agent that I got piggybacked onto show 0 interest in helping my with my account. After canceling I come to find out they never canceled it, after getting with a different insurance …
Switched to Olympus a year ago. Good price and home insurance policy. Needed a small roof repair when they did inspection. Emailed agent that handled my policy copy of contract and copies of check to pay contractor for work. Wasn’t good …
As another reviewer mentioned, this company gives you a low quote and then significantly raises their quotes year after year with no explanation, and no claims made in 4 years with them. Buyer beware – they overinflate home’s “actual replacement cost” to charge you the higher premiums.
Such a shame…I really liked their pricing however after 3 months in my new to me home ( 2004 build ) , they are cancelling my insurance due to minimal curling shingles. I purchased the home knowing the roof was original but according to …
They take their time with your claim and do not respond back to emails or phone calls. I am currently deployed to Iraq and I must say they are very unprofessional. I have been waiting two months to receive insurance money and they are …
My home sustained damage during hurricane Irma. I thought dealing with the insurance company would be a complete nightmare. I was very wrong. Olympus was great! They repaired all the damage without putting up a fight or trying to nickle …
One of the most incapable companies we have worked with. The claim adjuster never responds to the email/questions/calls. They provide wrong information. The customer service team has practically no visiblity to the claim (wondering why are …
I have been with this insurance company since I bought my house 6 years ago and every year they increased my premium and on the fourth year increase it was substantial although I had a clean record at the time. …
If I could give them a negative 100 stars I would. I have had to get a public adjuster to help me with my claim that began September 2020. Olympus insurance adjuster came out and thought 9 squares of new roofing material would cover the …
We have been homeowners for 15 years with no issues. We made two claims in three years for issues that happen with life and received notice that our policy is no longer covered. …
OLYMPUS insurance is Terrible service — increase my premium every year and at the time of claim they find every possible way to deny the claim and fix or repair any damages… they have awful service
This company just sent me a letter cancelling my policy for no reason! My policy has been paid in full by my escrow account and now I gotta hustle to find another insurance company. They didn’t even gave me the opportunity to see what’s …
I had to call my agent to help me make some changes, when I couldn’t get a hold of the agent I called and spoke to a Jenny in policy services and she was really amazing! She handled everything for me right over the phone and very quickly! …
They tripled my insurance from last year to this year. 200% increase. No notification of increase. Have not made any claims in the 6 years we’ve been with them. This type of thing should be illegal.
I had been with Olympus for over 10 years. Then my homeowners more than doubled in a year for no reason. I’ve never had a claim.
Dropped them just as quick as they raised my rate.
Don’t get ripped off. Go elsewhere!
Just got a renewal quote, policy went up $1k, no claims, no changes, nothing new. Called my agent and they said it’s a general rate increase. This is ridiculous! I don’t live in a Condo and there hasn’t been any hurricanes in almost 15 years, yet I have to pay for it? I’ll be taking my business elsewhere!
First and only time we’ve entered a claim for water damage. We warned in general by friends that it would probably be a long and frustrating process in general. We were pleasantly surprised with how smooth and relatively quick the process was and check received. Communication was great throughout.
They cancel your policy immediately if you make a small claim. After many years they do take our money but dont help us nd get nasty over the phone. I cant believe that specially when you are kind and they treat you bad to defend their company. Im getting a lawyer right now. DONT USE THEM
They did not pay to replace/fix my roof due to hail damage. I had to get a private adjuster and go to the court. Do not go with this insurance company.
Horrible. I called their claims number, went through the menu options, and when I click the type of claim, it redirects me to an out of service phone number. Call back and try again with a different option to see what’s going on, same thing …
The absolute worst homeowners insurance company I have ever dealt with . Incredibly long wait times on hold to talk to an employee. Once I finally get someone on the line, they are completely worthless. I highly recommend you skip this awful company.
I have never had it such a negative experience renting insurance through a company. This company does not care about their customers. During the global pandemic my address changed and they made no attempts to communicate or contact me …
Read through your policy. I’d give them 0 stars. I was able to get my roof replaced through them which was nice but they FORCED me to use their contractors (my cousin owns a roofing company). Their contractors were terrible, rude, messy and used terrible materials. Not worth it
We were very pleased at the response and assistance Olympus has provided for our claim. It was very upsetting to wake up at 3:00 in the morning to a soaked house. But the representatives at Olympus made us feel like everything was going to be ok.
Great company. Very professional. I have several policies with them and they are very competetive. Not happy with my insurance premiums but that is South Florida for you. It still was the best out of the other policies that were offered.
I just moved to Florida and bought a house and needed homeowners insurance. Olympus insurance wasn’t the lowest price but it seemed Fair. The agent instead of taking 6 months premium out took a one-year premium which did a number on my checking account. Tryed to refund the money and they were unable to for six weeks.
I’D GIVE ZERO STARS IF I COULD! Stay far away from this company! They tripled my insurance with no notification! They raised my policy to over $5000 for a one year insurance policy with no notification at all! Not through the mail or through email & no claims were ever made.
HORRIBLE HOME INSURANCE! Stay way! Poor costumer service and they will treat you like garbage. This company shouldn’t even be allowed to operate.. disgusting how they treat people..
Without notice they increased my rate from 700 to 2450 in one year. I never received any correspondence or email about the new rate. I found out when my payment to the mortgage company went up to cover the difference in escrow. I am fighting with the company now.
Changed my homeowner policy to a rental policy, and Susan the owner failed to do so. This was after she made me go purchase an a quitclaim deed in another state so I took the day off without pay and paid 350 for the deed,so I could change …
I’ve had homeowners insurance with Olympus for a few years. They’re customer service is on point every time. Their website is not easy to navigate, but it is not difficult once the nuances are discovered. Thank you, Olympus for focusing on the customer.
12/28/20 They cancel my policy by sending a inspector to the wrong property address. Instead of them saying I am sorry for the mistake. There words were from the information they gathered didn’t expectations of underwriter. However if they …
This company is terrible. We just found out that the agent gave bad information about our house, but this company will not refund us for the bad information for the past 3 years. Also they triples the amount for the premium for 2021. I will never use this insurance company or the agent ever again. This company is the worst.
Stole my debit card information and drained all the money out of my account. I do NOT own a home at all, and have never heard of this company until yesterday. Tried calling them and they were very unhelpful.
Had this insurance since 2009 until this year. Had 1 claim in those 13 years and they skyrocketed by rate from 1500 to 4500 to 8500 and now to almost 12000..they are such a ripoff Company…only want consumers to pay the rate but never file a claim because they will raise the rate ridiculously.
Apparently our house payment went up almost $500 a month and we didn’t know it because olympus auto renewed our premium from $1,500 a year to almost $5,000 without any notification or reason or claims !!!! …
Olympus has been very, very good to me.
I HATE that I have had 2 claims that this company had to pay for me.
No run around, they step right in and paid it. …
I’m not in the habit of advocating for insurance companies, but we’ve had surprisingly good experiences with Olympus so far. We have had Olympus for our homeowners insurance for a few years now. We were so surprised and impressed when we …
I do not know how this company operates in todays market. Extremely long wait times on the phone (20-45 min). I sent a notice to cancel 25 July as per their instructions three weeks ago (6Jul). I call to inquire about the refund and the …
Olympus Insurance raised our insurance last year significantly and then doubled our home owner’s insurance this year and charged our mortgage before due even though we told them that we were already in the permitting stages to have a new …
Through an insurance claim, Olympus Insurance told me I HAD to go through JA Edwards for a new roof (my only option to have it covered through the insurance I had been paying for years). While the houses around me were and are continuing …
I have a claim with them from hurricane Ian. They sent me a confirmation email with the desk adjusters email and extension. A few days later a different adjuster called me named Keisha Gwin and told me she was the adjuster. I have attempted …
I had them several years ago. First year, fine, about $3300, not the cheapest, but manageable. The following year, a $1300 hike. Had to pay $300 more a month on the mortgage and it wasn’t working with my budget. I always thought as you …
Please work on your customer service department. You’re reps are unprofessional. Had to call multiple times just to get an answer on something so simple. You’re reps hang up on people and don’t allow the caller to speak without …
Literally a joke of an insurance company. I haven’t been in my house for 3 weeks and I STILL have to wait for an adjusters report to be approved, and they also have their own roofers they contract, so I can’t get the inside of my home fixed until the roofers come in. This is absolutely disgusting that this is how customers are treated.
Extremely upset raising my rates on less than 5 years from $1,300 first year and increased each year thereafter from last year of $2,600 a now paying $6,000. Greed!! I don’t even live near the coast in Florida.
I submitted a claim right after Hurricane Ian (3 months ago) for roof and other damages in my house. An adjuster visited our home asessed the damages and told us that an another adjuster will be contacting us shortly. A week after, I …
Olympus was happy to take our insurance premiums, until they found out a hurricane was coming into town.
We received notification that they were cancelling the policy, abruptly, 24 hours before the hurricane was supposed to hit.
We have a claim for hurricane Ian damage to our home in Cape Coral. The field claims adjuster visited the property on October 18th and then we were told any decisions regarding the claim will be made by Lisa Watkins the senior claims …
They do not even deserve the one star. I called and did not have my claim number. The representative said they don’t have time to look up claim numbers and would not let me speak to a supervisor. I kindly asked my claim number be looked up …
(Translated by Google) They discriminate by breed of puppies. 👎🏼
(Original) …
(Translated by Google) Discriminate with breeds of puppies. 👎🏼
(Original) …
Unfortunately, 1 star is the lowest that can be given per Google, but even 1 star is too much.
I opened my claim a month ago and after repeatedly calling, leaving messages, …
Increased my policy $4k for no apparent reason.
This company deserves ZERO stars. We’ve been a customer for almost 10 years now. Premium prices skyrocketed during this time, and we never filed a single claim until Hurricane Ian. We had a lot of damage to the roof and interior of the …
Excelent employer
Great people
HORRIBLE HORRIBLE *** STAY AWAY *** STAY AWAY *** THE WORST IN THE WORLD.
I am happy
awesome company
Couldn’t be happier!
Professional and Quick service
They are great to work with.
Good carrier for price and coverage
They are an insurance company
Handled my claim very well
Great coverage at great price!
Best insurance experience ever. Their people are exceptional!
Cancelled insurance because of the breed of a dog, awful policy
A 300% increase for the home insurance premium year to year with no justification.
It been almost a year still no repairs. Turn down every estimate
Don’t file a claim, they’ll cancel your insurance
We are extremely pleased with the way our claim was handled. Within hours of making our claim, RYTECH was in the house to begin remediation for water and mold damage. Our insurance adjuster Rick Jones came in soon after to walk with us …
I had a leak in my home, worst nightmare ever!!
Andrea Glover (my agent) was incredible in such a stressful situation. Dealing with a stressed out panicking homeowners can’t be an easy job. But she was …
Great price and always easy to reach for any questions or adjustments to my home policy in Miami. Yessenia Acosta account manager rocks.
Olympus dropped me because my dog is a pit bull mix. This kind of breed discrimination is unacceptable. I’m happy to give my money elsewhere.
Had Olympus for 8 years, never missed a payment or filed a claim. Had a roof leak after Hurricane Irma and filed a claim that was denied. Paperwork said damage didn’t meet $12,000 deductible. Our deductible was only $5,700. Plus, paperwork …
easy to deal with. Very quick responses to emails and this was immediately after Hurricane Matthew.
If you are looking Home insurance, then DON’T go with Olympus insurance. They will ripoff your money. They will increase your premium by a big amount. If you call, they will tell because State of Florida approved rate increase. They are a big liars. So stay away from the Scam Olympus insurance.
A four year old home impacted by a category 5 hurricane Michael and Olympus denies that our windows were affected by it. They claim it was age-related. Really? A 500k brand new home? Unacceptable!!!To make matters worse my husband is a …
Olympus was very quick to help us out on our new roof. They arranged everything. Great job.
Horrible service! The person assigned to my claim won’t respond to me. I don’t know where to go at this point, other than another company. Ridiculous!
This claim was to be surrogated to another insurance company , but the moron in charge of the claim failed to do so. I would say you are not doing a great job.
My adjuster, Kindra George, was great. She was very professional and did her job well. Not only did Kindra do a great job, but I also got my checks very quickly which really helped, so I wasn’t out of pocket waiting to receive them. I highly recommend Olympus.
My agent somehow didn’t work there any longer and the new agent that I got piggybacked onto show 0 interest in helping my with my account. After canceling I come to find out they never canceled it, after getting with a different insurance …
The web page for this company does not work or allow you to make payments.
Switched to Olympus a year ago. Good price and home insurance policy. Needed a small roof repair when they did inspection. Emailed agent that handled my policy copy of contract and copies of check to pay contractor for work. Wasn’t good …
Horrible customer satisfaction, only care to make a profit.
As another reviewer mentioned, this company gives you a low quote and then significantly raises their quotes year after year with no explanation, and no claims made in 4 years with them. Buyer beware – they overinflate home’s “actual replacement cost” to charge you the higher premiums.
The 1 star is only because that’s the lowest it allows me to rate these dirtbags! STAY AWAY!!!
Such a shame…I really liked their pricing however after 3 months in my new to me home ( 2004 build ) , they are cancelling my insurance due to minimal curling shingles. I purchased the home knowing the roof was original but according to …
Worst company ever, rate increased from $1700 to $5500 in one year.
They take their time with your claim and do not respond back to emails or phone calls. I am currently deployed to Iraq and I must say they are very unprofessional. I have been waiting two months to receive insurance money and they are …
My experience is not good I tried calling my adjuster for over a month now still haven’t received a call back.
My home sustained damage during hurricane Irma. I thought dealing with the insurance company would be a complete nightmare. I was very wrong. Olympus was great! They repaired all the damage without putting up a fight or trying to nickle …
Olympus was there when we needed them. They took charge and everything was handled very professionally. We were very satisfied with the claim process.
One of the most incapable companies we have worked with. The claim adjuster never responds to the email/questions/calls. They provide wrong information. The customer service team has practically no visiblity to the claim (wondering why are …
Good homeowners insurance rates. UPDATE, in 2022 rates jumped about 800, there are less expensive companies out there now.
Not sure what to say except can never talk to a real person! most of the time website does not work .
Horrible.
Worst Contractors, possible, if you dare to file a claim. Then they punish you!
I am sorry that I ever insured my house with them. …
5k for 1 year homeowners policy. Left them and got a policy for 1200. More than 4 times cheaper than these modern day crooks
Premium went from $2500 to $6000 in one year even though there were no claims and no changes. Switched to another company.
I have been with this insurance company since I bought my house 6 years ago and every year they increased my premium and on the fourth year increase it was substantial although I had a clean record at the time. …
Very happy with the help that I received from the girls at Olympus. They truly put their customers first. Thank you all.
If I could give them a negative 100 stars I would. I have had to get a public adjuster to help me with my claim that began September 2020. Olympus insurance adjuster came out and thought 9 squares of new roofing material would cover the …
We have been homeowners for 15 years with no issues. We made two claims in three years for issues that happen with life and received notice that our policy is no longer covered. …
Please do not use this company….AWEFUL….THIS COMPANY WILL BE SHUT DOWN WITHIN A YEAR…I HAD TO GIVE 1 🌟 JUST TO POST ONLY REASON THEY GOT THAT 1 🌟…. …
OLYMPUS insurance is Terrible service — increase my premium every year and at the time of claim they find every possible way to deny the claim and fix or repair any damages… they have awful service
This company just sent me a letter cancelling my policy for no reason! My policy has been paid in full by my escrow account and now I gotta hustle to find another insurance company. They didn’t even gave me the opportunity to see what’s …
I had to call my agent to help me make some changes, when I couldn’t get a hold of the agent I called and spoke to a Jenny in policy services and she was really amazing! She handled everything for me right over the phone and very quickly! …
They tripled my insurance from last year to this year. 200% increase. No notification of increase. Have not made any claims in the 6 years we’ve been with them. This type of thing should be illegal.
I had been with Olympus for over 10 years. Then my homeowners more than doubled in a year for no reason. I’ve never had a claim.
Dropped them just as quick as they raised my rate.
Don’t get ripped off. Go elsewhere!
Just got a renewal quote, policy went up $1k, no claims, no changes, nothing new. Called my agent and they said it’s a general rate increase. This is ridiculous! I don’t live in a Condo and there hasn’t been any hurricanes in almost 15 years, yet I have to pay for it? I’ll be taking my business elsewhere!
Their rude condisending and lied to me. Had then a five years and regret it. They gladly take your cash but if u have a claim it gets awful quick.
First and only time we’ve entered a claim for water damage. We warned in general by friends that it would probably be a long and frustrating process in general. We were pleasantly surprised with how smooth and relatively quick the process was and check received. Communication was great throughout.
They cancel your policy immediately if you make a small claim. After many years they do take our money but dont help us nd get nasty over the phone. I cant believe that specially when you are kind and they treat you bad to defend their company. Im getting a lawyer right now. DONT USE THEM
They did not pay to replace/fix my roof due to hail damage. I had to get a private adjuster and go to the court. Do not go with this insurance company.
Horrible. I called their claims number, went through the menu options, and when I click the type of claim, it redirects me to an out of service phone number. Call back and try again with a different option to see what’s going on, same thing …
The absolute worst homeowners insurance company I have ever dealt with . Incredibly long wait times on hold to talk to an employee. Once I finally get someone on the line, they are completely worthless. I highly recommend you skip this awful company.
I have never had it such a negative experience renting insurance through a company. This company does not care about their customers. During the global pandemic my address changed and they made no attempts to communicate or contact me …
Read through your policy. I’d give them 0 stars. I was able to get my roof replaced through them which was nice but they FORCED me to use their contractors (my cousin owns a roofing company). Their contractors were terrible, rude, messy and used terrible materials. Not worth it
We were very pleased at the response and assistance Olympus has provided for our claim. It was very upsetting to wake up at 3:00 in the morning to a soaked house. But the representatives at Olympus made us feel like everything was going to be ok.
Great company. Very professional. I have several policies with them and they are very competetive. Not happy with my insurance premiums but that is South Florida for you. It still was the best out of the other policies that were offered.
I just moved to Florida and bought a house and needed homeowners insurance. Olympus insurance wasn’t the lowest price but it seemed Fair. The agent instead of taking 6 months premium out took a one-year premium which did a number on my checking account. Tryed to refund the money and they were unable to for six weeks.
I’D GIVE ZERO STARS IF I COULD! Stay far away from this company! They tripled my insurance with no notification! They raised my policy to over $5000 for a one year insurance policy with no notification at all! Not through the mail or through email & no claims were ever made.
Afraid to give out homeowners insurance.
HORRIBLE HOME INSURANCE! Stay way! Poor costumer service and they will treat you like garbage. This company shouldn’t even be allowed to operate.. disgusting how they treat people..
Without notice they increased my rate from 700 to 2450 in one year. I never received any correspondence or email about the new rate. I found out when my payment to the mortgage company went up to cover the difference in escrow. I am fighting with the company now.
They doubled my rates in one year, (no claims). NO STARS IF I COULD!!!
Changed my homeowner policy to a rental policy, and Susan the owner failed to do so. This was after she made me go purchase an a quitclaim deed in another state so I took the day off without pay and paid 350 for the deed,so I could change …
I’ve had homeowners insurance with Olympus for a few years. They’re customer service is on point every time. Their website is not easy to navigate, but it is not difficult once the nuances are discovered. Thank you, Olympus for focusing on the customer.
12/28/20 They cancel my policy by sending a inspector to the wrong property address. Instead of them saying I am sorry for the mistake. There words were from the information they gathered didn’t expectations of underwriter. However if they …
This company is terrible. We just found out that the agent gave bad information about our house, but this company will not refund us for the bad information for the past 3 years. Also they triples the amount for the premium for 2021. I will never use this insurance company or the agent ever again. This company is the worst.
Stole my debit card information and drained all the money out of my account. I do NOT own a home at all, and have never heard of this company until yesterday. Tried calling them and they were very unhelpful.
Had this insurance since 2009 until this year. Had 1 claim in those 13 years and they skyrocketed by rate from 1500 to 4500 to 8500 and now to almost 12000..they are such a ripoff Company…only want consumers to pay the rate but never file a claim because they will raise the rate ridiculously.
Apparently our house payment went up almost $500 a month and we didn’t know it because olympus auto renewed our premium from $1,500 a year to almost $5,000 without any notification or reason or claims !!!! …
To date Olympus met my expectations. The email I received this week indicating policy premiums are going to increase I found less than compelling. …
Olympus has been very, very good to me.
I HATE that I have had 2 claims that this company had to pay for me.
No run around, they step right in and paid it. …
I’m not in the habit of advocating for insurance companies, but we’ve had surprisingly good experiences with Olympus so far. We have had Olympus for our homeowners insurance for a few years now. We were so surprised and impressed when we …
THIS COMPANY seems to be a scam-clown company
I have called and called to find out why they are
charging me 500.000 for insurance on a house …
I do not know how this company operates in todays market. Extremely long wait times on the phone (20-45 min). I sent a notice to cancel 25 July as per their instructions three weeks ago (6Jul). I call to inquire about the refund and the …
Olympus Insurance raised our insurance last year significantly and then doubled our home owner’s insurance this year and charged our mortgage before due even though we told them that we were already in the permitting stages to have a new …
Through an insurance claim, Olympus Insurance told me I HAD to go through JA Edwards for a new roof (my only option to have it covered through the insurance I had been paying for years). While the houses around me were and are continuing …
I have a claim with them from hurricane Ian. They sent me a confirmation email with the desk adjusters email and extension. A few days later a different adjuster called me named Keisha Gwin and told me she was the adjuster. I have attempted …
I had them several years ago. First year, fine, about $3300, not the cheapest, but manageable. The following year, a $1300 hike. Had to pay $300 more a month on the mortgage and it wasn’t working with my budget. I always thought as you …
Please work on your customer service department. You’re reps are unprofessional. Had to call multiple times just to get an answer on something so simple. You’re reps hang up on people and don’t allow the caller to speak without …
Literally a joke of an insurance company. I haven’t been in my house for 3 weeks and I STILL have to wait for an adjusters report to be approved, and they also have their own roofers they contract, so I can’t get the inside of my home fixed until the roofers come in. This is absolutely disgusting that this is how customers are treated.
Extremely upset raising my rates on less than 5 years from $1,300 first year and increased each year thereafter from last year of $2,600 a now paying $6,000. Greed!! I don’t even live near the coast in Florida.
I submitted a claim right after Hurricane Ian (3 months ago) for roof and other damages in my house. An adjuster visited our home asessed the damages and told us that an another adjuster will be contacting us shortly. A week after, I …
Olympus was happy to take our insurance premiums, until they found out a hurricane was coming into town.
We received notification that they were cancelling the policy, abruptly, 24 hours before the hurricane was supposed to hit.
We have a claim for hurricane Ian damage to our home in Cape Coral. The field claims adjuster visited the property on October 18th and then we were told any decisions regarding the claim will be made by Lisa Watkins the senior claims …
They do not even deserve the one star. I called and did not have my claim number. The representative said they don’t have time to look up claim numbers and would not let me speak to a supervisor. I kindly asked my claim number be looked up …