Not friendly unwilling to help because i am a shared branch customer . The lobby is closed only drive thru. The credit union can afford for you to just sit in a window earning your pay for not working.
Assisting my Mother on my Father’s deceased account. Spoke to Patty who was very RUDE, unprofessional and unpleasant. Even had the audacity to disconnect from my Mother while she was still speaking on the phone!!!!!!!
I have been banking with them for over 30 years, never had a problem. Since 2011 moving to Richardson TX, the staffing has been to the upmost awesome, kind and very professional when it comes to customer service and support. I just wish …
Nicest group of people.
The best staff ever been with them since 2008
Not friendly unwilling to help because i am a shared branch customer . The lobby is closed only drive thru. The credit union can afford for you to just sit in a window earning your pay for not working.
Assisting my Mother on my Father’s deceased account. Spoke to Patty who was very RUDE, unprofessional and unpleasant. Even had the audacity to disconnect from my Mother while she was still speaking on the phone!!!!!!!
I have been banking with them for over 30 years, never had a problem. Since 2011 moving to Richardson TX, the staffing has been to the upmost awesome, kind and very professional when it comes to customer service and support. I just wish …