Although we may offer many of the same services as other financial institutions, OMEGA Federal Credit Union is structured very differently. We are … See more
The teller who assisted me was Melanie. She was very thorough as I had a few mistakes on my check and explained how to correct.
she was courteous and professional. …
Jennifer Salerno was extremely knowledgeable and responsive in getting me set up with the services I needed – made the entire process legit pleasant. Highly recommend.
I have been a memeber for a few years and customer service is top notch. Whenever I have a question about my accounts, or products they have the reps are always willing to answer my questions. Defitnetly a happy and satisfied customer.
Absolutely upsetting. They will throw you under the bus if you ever fall on hard times. Will not even consider settling or making alternative payment arrangements like every other institution did for us. Wants to drag you to court to kick …
Would give 0 stars if i could, ive had bank fees before, 5$ maybe 10$ thats why i left citizens, never have i been charged 50$ for simply not using my back up savings, will be closing my account and i would worn anybody who doesn’t want to use this as their primary bank to not use this place.
Dormant account fee, $50. So very sorry, is it a burden to have my money? For piddly interest? Actually losing value because of inflation? You need to remember that you don’t exist without people depositing money. I don’t care that I don’t …
Long time customer leaving Omega, not what they used to be and lack of follow through by employees left me to fix my loan problems myself. Going with local regional bank FNB for lower rates and better service.
No different than a traditional bank. If you think youll get perks etc for being a member you wont. The same tools pnc , citizens or any other bank uses to approve your loan Omega uses as well. Not a typical credit union if you ask me. Closing my account asap
Head teller Jennifer was rude very unprofessional I was attack by her for not waiting for her to call me in line when i was the only one in line and 3 tellers were open no one was taking care of a customers i was the only person in the bank …
Ever since they upgraded to this new system they never answer the phone. You can RARELY get in touch with anyone. You literally have to now go to the bank to talk to anyone. This is ridiculous.
VERY IMPERSONAL. I’ve been with omega for almost 2 years. Recently I had my card information stolen and used for a purchase, when i called to talk to the person who handles those situations (Eric) he tried to imply that I had given my …
I have been a member for 6 years. Fell on hard times and asked Omega for a payment arrangement or settlement option. All of my other creditors were happy to oblige. Omega said that they much rather take me to court and put a lien on my …
The “customer service” in this branch is horrific. Rude, condescending tellers who clearly could care less about actually helping people. The funny thing is I’m relocating from out of state and searching for a new credit union to park my $800,000+ Thank you for making it an easy choice to never, ever do business here again!
I have been a member for over 20 years and they have been very helpful and member focused the whole time. Started the kids savings accounts with their help. No fee checking accounts with overdraft protection and I can go to almost any other …
When I needed fast service and the best results OMEGA came through for me. I did not have time to search – only the time to make a loan request at 9 am and it was completed by 12:00 noon. My loan officer was attentive and understood my …
I’ve been banking with OMEGA FCU for decades now. The customer service here has gone down tremendously. Shane, whatever position he holds, is truly an unprofessional representative. Sir, if you don’t want (or actually know how) to work in customer service — don’t.
I’ve been a customer for years, and they are generally acceptable. Nothing special, but no real issues other than a lack of modern banking amenities. …
I just went there to deposit check as I am member of the other credit union and they sent me there as mine is out of state.
Not sure what happened but teller must had a bad day and I experienced probably …
This is not only the best credit union/banking institution I’ve ever joined, but also one of the best environments as far as professionalism, integrity, employees who care not also about you and your account but also your family, pets, and …
I have had an account with OMEGA for 24 years! I now live out of state, but OMEGA is still convenient through online banking, ATMs, and service centers. I won’t bank anywhere else!
Thank you to Jennifer Salerno with all of her help and professionalism with our recent car loan. Jennifer was very pleasant to deal with. 5+ stars to Jennifer.
I got help getting my loan by Jennifer Salerno she was very professional and was able to get what I needed. I definitely would recommend omega services to anyone who’s thinking about joining their credit union.
Great experience with Jennifer from start to finish. Jennifer was professional, personable and efficient. I’ve been doing business with Omega for many many years and they are always great to deal with.
Jennifer Salerno was amazing to work with in opening a membership with Omega FCU and getting a car loan! She is extremely pleasant, efficient, and helpful! I highly recommend Omega FCU and Jennifer!
Thanks to the tellers at Omega FCU, I was able to open an account for my teen and link everything easily. Shane was professional and knowledgeable and I continue to be impressed with the customer service at Omega Federal Credit Union.
Jennifer Salerno was responsive, quick and professional with my loan request. I honestly don’t think I have ever dealt with someone as efficient as she was. 5 stars for sure!!
Jennifer Salerno did a fantastic job processing our loan. We had started out at the Wexford branch because it was closest to our home. We did not want to have to drive into the North Hills. She made everything very convenient and easy for us. Jennifer was very professional and pleasant to deal with.
The employees at the North Hills office of Omega Federal Credit Union always go out of their way to be pleasant and assist me with whatever I may need. On my latest visit, 10/28/22 service was excellent. The teller, Michele, was exceptionally pleasant and patient with me. It is always a pleasure to visit this site.
We love Omega Federal Credit Union. We have been members for many years. They have remodeled their locations and they are very accessible. Recently we worked with Jen S. On a home equity Line of credit. She was fast, efficient and very responsive to our needs. Very knowledegable of loan products and we highly recommend.
Omega fcu is second to none! Most recent interaction with Jennifer the loan manager was great. Victoria answered all of my questions and concerns , she took time with me and guided me through the process and referred me to Jennifer. She called and was very pleasant help and got me what I needed with in a couple of days.
I applied for a car purchase and needed to move very quickly to get the purchase loan completed. Jennifer Patton was the woman that I worked with and she went out of her way to ensure I was able to get in and out in a very timely and …
I have been a customer of Omega for a very long time (over a decade). Unfortunately, their services have declined precipitously since the pandemic. The worst of it was the “systems overhaul” that took place about a year ago. No less than 3 …
The teller who assisted me was Melanie. She was very thorough as I had a few mistakes on my check and explained how to correct.
she was courteous and professional. …
Jennifer Salerno was extremely knowledgeable and responsive in getting me set up with the services I needed – made the entire process legit pleasant. Highly recommend.
No ATM.
💜 …
Shared services for my FCU. Great people who are interested in you.
No matter how many times you call to make a simple transaction over the phone to save a trip out they do not answer the phones.
Nice friendly place to bank
Very helpful, very understanding!
Akways friendly and ready to help, been a member for over 10 years never have any problems.
Very friendly staff. Always easy to get in and out. Beautiful new facilities, they recently remodeled.
I’ve never had a count here but after reading your reviews I will never get one so thank you people very much for letting everybody know
Couldn’t ask for a better place thank you jen
I have been a memeber for a few years and customer service is top notch. Whenever I have a question about my accounts, or products they have the reps are always willing to answer my questions. Defitnetly a happy and satisfied customer.
So very friendly staff always willing to help!
Omega FCU are very helpful and loyal to their members. Seriously considering leaving my bank that I have been since 1988.
Absolutely upsetting. They will throw you under the bus if you ever fall on hard times. Will not even consider settling or making alternative payment arrangements like every other institution did for us. Wants to drag you to court to kick …
Would give 0 stars if i could, ive had bank fees before, 5$ maybe 10$ thats why i left citizens, never have i been charged 50$ for simply not using my back up savings, will be closing my account and i would worn anybody who doesn’t want to use this as their primary bank to not use this place.
Dormant account fee, $50. So very sorry, is it a burden to have my money? For piddly interest? Actually losing value because of inflation? You need to remember that you don’t exist without people depositing money. I don’t care that I don’t …
Long time customer leaving Omega, not what they used to be and lack of follow through by employees left me to fix my loan problems myself. Going with local regional bank FNB for lower rates and better service.
No different than a traditional bank. If you think youll get perks etc for being a member you wont. The same tools pnc , citizens or any other bank uses to approve your loan Omega uses as well. Not a typical credit union if you ask me. Closing my account asap
Head teller Jennifer was rude very unprofessional I was attack by her for not waiting for her to call me in line when i was the only one in line and 3 tellers were open no one was taking care of a customers i was the only person in the bank …
Find yourself a bank that actually cares about you.
I had been a member for over 13 years with no problems. When Christmas of 2015 …
Ever since they upgraded to this new system they never answer the phone. You can RARELY get in touch with anyone. You literally have to now go to the bank to talk to anyone. This is ridiculous.
VERY IMPERSONAL. I’ve been with omega for almost 2 years. Recently I had my card information stolen and used for a purchase, when i called to talk to the person who handles those situations (Eric) he tried to imply that I had given my …
I have been a member for 6 years. Fell on hard times and asked Omega for a payment arrangement or settlement option. All of my other creditors were happy to oblige. Omega said that they much rather take me to court and put a lien on my …
The “customer service” in this branch is horrific. Rude, condescending tellers who clearly could care less about actually helping people. The funny thing is I’m relocating from out of state and searching for a new credit union to park my $800,000+ Thank you for making it an easy choice to never, ever do business here again!
I’ve been satisfied, not happy, with this credit union until today.
I had a few transactions come through that overdrew my account, even though …
The best employees ever with vast knowledge and so easy and pleasing to work with!
I have been a member for over 20 years and they have been very helpful and member focused the whole time. Started the kids savings accounts with their help. No fee checking accounts with overdraft protection and I can go to almost any other …
When I needed fast service and the best results OMEGA came through for me. I did not have time to search – only the time to make a loan request at 9 am and it was completed by 12:00 noon. My loan officer was attentive and understood my …
Jennifer Salerno helped me out and did a good job for me with no headaches
These guys are always pleasant & very helpful. Autumn is always extra helpful! Thank you so much
I’ve been banking with OMEGA FCU for decades now. The customer service here has gone down tremendously. Shane, whatever position he holds, is truly an unprofessional representative. Sir, if you don’t want (or actually know how) to work in customer service — don’t.
The best thrift in the local market. Excellent staff and the enterprise continually upgrades it’s technology.
I’ve been a customer for years, and they are generally acceptable. Nothing special, but no real issues other than a lack of modern banking amenities. …
I just went there to deposit check as I am member of the other credit union and they sent me there as mine is out of state.
Not sure what happened but teller must had a bad day and I experienced probably …
Jen was great at helping me out with the increased credit card limit..
Great customer service…polite on the phone..
This is not only the best credit union/banking institution I’ve ever joined, but also one of the best environments as far as professionalism, integrity, employees who care not also about you and your account but also your family, pets, and …
This location is great. The staff are very helpful and polite. Today I worked with Melanie and it was terrific.
Very positive Michelle went out her way to be helpful. We laughed and it was fun to talk with her
Jenifer Salerno was really great … professional and patient and I appreciate all her help to seal the deal !!!
Jennifer Salerno was amazing and very fast! took less than 24 hours to get what I requested.
I have had an account with OMEGA for 24 years! I now live out of state, but OMEGA is still convenient through online banking, ATMs, and service centers. I won’t bank anywhere else!
Melanie was fantastic! We highly recommend Omega have been using it for years and have always been happy.
Thank you to Jennifer Salerno with all of her help and professionalism with our recent car loan. Jennifer was very pleasant to deal with. 5+ stars to Jennifer.
I got help getting my loan by Jennifer Salerno she was very professional and was able to get what I needed. I definitely would recommend omega services to anyone who’s thinking about joining their credit union.
Jennifer was able to make our loan process good. It was complicated but once the information was in place things happened quickly.
Great experience with Jennifer from start to finish. Jennifer was professional, personable and efficient. I’ve been doing business with Omega for many many years and they are always great to deal with.
Jennifer Salerno was amazing to work with in opening a membership with Omega FCU and getting a car loan! She is extremely pleasant, efficient, and helpful! I highly recommend Omega FCU and Jennifer!
Thanks to the tellers at Omega FCU, I was able to open an account for my teen and link everything easily. Shane was professional and knowledgeable and I continue to be impressed with the customer service at Omega Federal Credit Union.
Jennifer Salerno was responsive, quick and professional with my loan request. I honestly don’t think I have ever dealt with someone as efficient as she was. 5 stars for sure!!
Jennifer Salerno did a fantastic job processing our loan. We had started out at the Wexford branch because it was closest to our home. We did not want to have to drive into the North Hills. She made everything very convenient and easy for us. Jennifer was very professional and pleasant to deal with.
The employees at the North Hills office of Omega Federal Credit Union always go out of their way to be pleasant and assist me with whatever I may need. On my latest visit, 10/28/22 service was excellent. The teller, Michele, was exceptionally pleasant and patient with me. It is always a pleasure to visit this site.
We love Omega Federal Credit Union. We have been members for many years. They have remodeled their locations and they are very accessible. Recently we worked with Jen S. On a home equity Line of credit. She was fast, efficient and very responsive to our needs. Very knowledegable of loan products and we highly recommend.
Omega fcu is second to none! Most recent interaction with Jennifer the loan manager was great. Victoria answered all of my questions and concerns , she took time with me and guided me through the process and referred me to Jennifer. She called and was very pleasant help and got me what I needed with in a couple of days.
I applied for a car purchase and needed to move very quickly to get the purchase loan completed. Jennifer Patton was the woman that I worked with and she went out of her way to ensure I was able to get in and out in a very timely and …
I have been a customer of Omega for a very long time (over a decade). Unfortunately, their services have declined precipitously since the pandemic. The worst of it was the “systems overhaul” that took place about a year ago. No less than 3 …