Founded in 1904 as a rural independent telephone company, OmniTel Communications provides telephone, cable television, Internet, I wireless and security services in north Iowa.
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
608 E Congress St, Nora Springs, IA 50458
Bryan and Brett were very helpful and informative during our recent service call.
Bryen & Brett did amazing! the new wifi makes everything better!
Great service!
Television telephone internet. Great People.
Internet for new place within week of moving
Bob and the installer did a great job today !!!!!!
A little pricey but the staff are good at working with people
Bob was very helpful and explained everything thoroughly
Office and Technician were prompt and efficient.
Great job!!
Never had problems with connection. Very nice staff
Great
Rick and Josh did a great job on the service call.
Thank you Brad Nelson!
Brad was awesome
terrible 30 min late for a appointment not to mention my internet cuts in and out and stops working for several days at a time and they come to fix it and do nothing paying 57 dollars for internet that does not work!
Quick, friendly! Efficient!
Brad came and analyzed the problem right away.
Omnitel Fiber allows me to work from home and not have a 60 mile round trip commute each day and also to remain connected for many church-related meetings.
Josh did a great job of getting our wifi set up and answering all my questions.
Installer Brad Nelson was great!
Came on time. Very friendly and helpful.
Scot, the tech, was very professional and took ownership of the issue… Had it working perfectly and helpful in getting us set up our devices.
Install was fast and the installer was pleasant to deal with
Our tech Josh was fantastic! Very professional and interactive! 10/10 would highly recommend!!
Have a new home, have called 3 times to get internet hooked up as I have children who have distance learning and need the internet. Had someone come out to see where they were going to put the lines over 2 weeks ago… nothing sense…
Over priced and under speed for the price you pay. Bill’s very in cost monthly….
NO BANNER posted on their website during outages. Tech support isn’t properly …
Very knowledgeable and helpful technicians
They are expensive, make you buy a phone line you won’t use, and don’t work with you at all. I hope you don’t work Monday through Thursday because they won’t do anything outside of business hours. For us they said they would do automatic …
Installation by Bob was excellent. Internet speed is great!! The whole experience made me realize I made the right choice. Highly recommend Omnitel for your phone/internet/TV provider!
Was fine for awhile, then they switched to digital in september and everything went downhill, have 1.5 mb for the basic internet and cable bundle, download speed went all the way down to 170-180 Kbps and pages take forever to load along …
Scot Lindley is the man who came out to install my internet today he was so helpful and kind!! He did such a wonderful job he needs a raise 😃 thanks for your help Scot! …
We had a great experience with Omnitel hooking up our cable and WiFi. Our installer, Scot, was very helpful and explained everything in a polite and respectful manner.
Josh upgraded my network with a new mesh system. He new exactly what and how to to what was necessary. Having worked in the customer service end of this industry I would definitely have Josh on my team.
I have pros and cons with Onmitel. let’s start with the pros.
Pros
Local company …
Not gonna lie…it took a bit to get them here to hook me up for internet. But I am really pleased with the technician that came out. Josh was friendly and professional….Very pleased!
Installer went the extra mile. Much appreciated!
I’ve had my service with them for 5 months now and I have had 0 issues. The staff is great, and the guy who installed it was very friendly and very helpful, I would highly recommend them to all my friends and family!!! And an extra bonus, its very easy to contact them if you have any problems or questions!!
Very fast and friendly service!! Brad Nelson was awesome!
Super nice and helpful it’s been wonderful getting a quick response!
Brad Nelson and Brian did a great job.
Very pleased with the speed and reliability of our fiber optic service. It has been a life saver since working from home. Many of my coworkers had internet issues and I could always rely on mine to be there for me day in and day out.
Best internet hookup process so far. I’ve used Mediacom and century link in other homes I have lived in…. yuck. Josh was personable and professional. He handled the setup of our internet in less than an hour, even with some speed bumps from our unique house. I am excited to have Omnitel as my internet provider. Thanks Josh!
Omni Tel just finished installing fiber optics in our home. First time in 3 months we have been able to use both the telephone and Internet without the Internet going down. The improved speed is awesome just like the crew that did the installation.
I would give them a zero if that was an option. I was a good customer to them for three years. I went south for the winter and someone moved into my home and took over the account. When I returned that person moved out and left an …
Josh did an excellent job setting my 92 year old mother’s internet up. He was timely and effecient. He made sure the signal was good throughout the home which is of great importance as this will enable my mom to call for help if something untoward should happen. Thanks Josh!
Shana in the Rudd office was amazing. Very personable and friendly. All the tecs were nice. Josh was the second tec to come to the house. He was very knowledgeable and friendly. Had our DVR up and going in no time. Thanks for the great service.
Now this is the kind of customer service everyone should receive! Called this morning, Cindy, the CSR, was so knowledgeable and friendly, she said she’d get a tech out ASAP. 20 minutes later, Dan was at my door. Inside of an hour, he had …
Scot Lindsey was AMAZING today! Got here quickly, and stayed until we made sure everything would connect throughout our home. Explained where everything should go and how we could keep things running smoothly. Made us feel like we were important customers and not a burden. Thanks Scot!
Awesome job. Fast response. Super friendly. Got us up and running in no time. Thanks Brad Nelson.
I had the best experience the other day, the technician who helped me was Bob R. He was very professional, very kind, very courteous and helped me get my Wi-Fi hooked up, and helped me understand and explained everything in a timely manner. …
We’re connected! The installers were responsive to my needs, and they directed me to what would work best. Nice Job guys; thanks! Also, Jen at the office has been tremendously helpful! Thanks Jen!
Josh hooked up my new network today. Amidst issues on my end he was patient, returning to fix the problem and all with a smile and great attitude. A pleasure to meet. Efficient with getting the job done with neatness and quickly. Thank you for your service, Josh!
Bob came to my home on Thursday to help me with several wires from the old cable system. He was very professional, took his time to explain things to me and was very kind! I had the best service ever!! You have a great employee with Bob Omnitel, thank you!!!
Great experience! Ronnie is always professional and quick. Our fax has been broken for two weeks and we had our tech guy come out and try to fix. He was unable to do so so Ronnie sent Josh out and Josh fixed it within 45 minutes! JOsh is professional, polite, and the quality of his work is excellent!!!
Dalton & Adam did a great job at our place this afternoon! Very friendly and professional. Finished the fiber optic install and answered all my questions about streaming as well! Thanks guys!
Josh was excellent to work with. Had a really bad time with the previous internet service and he did a wonderful job of getting set up, being personable, and completing the work in a timely manner. He also was very thorough in making sure I …
Brad and Brian were efficient, quick, informative and on time.
How can you improve on perfect? We needed tech help in relocating our system to another room + a new router. Bob & Josh were super impressive. They were courteous, friendly, professional, fast-working and complimentary. It was totally worth it to have qualified individuals help us out instead of trying to do things ourselves.
They were very helpful and went above and beyond to set up wifi! Thanks Brad Nelson & Brian Camp!!
Brad Nelson,Brian Camp and Brett Roush were very polite and helpful.
Brad Nelson did a great job. He was fast and answered all my questions.
Brad Nelson was great came right out late at night made sure to do everything to get us back up and running! Thank you
Bradl Nelson was amazing showed up promptly and was very nice and professional. Would highly recommend.
Brad Nelson did a great job getting us back on line quickly.
Brad Nelson is a the man. He got us back up and running super quick. Thanks Brad
Quick, easy internet install service. Bryan and Brett answered all of the questions I had, and then some!
Installation was easy. David and Noah were great, I had good instructions!
Brad Nelson and Brian Camp we’re great answering any questions I had. Very quick set up and great customer service!
Greg the technician was prompt and very helpful. He got us back up and running really quick! We were so grateful!
Great service from Brad and Brett. Friendly and fixed the internet connection quickly. Thanks much!
Greg was very helpful and worked around our schedule Arrived on time and stayed until we understood new program
Oh my gosh! Mr. Nelson was so awesome and friendly to work with! We have come to depend on I35 now Omnitel’s service and repair and have never been disappointed. Thank you!
Brad Nelson was AWESOME! He was quick and professional fixing our Internet issue. Thanks!
Brad Nelson and Brett Roush did a great job at hooking up out internet and answering all of my questions.
Brad Nelson, Brian camp, Brett roush. In my view these guys are on the ball . Nice friendly and knowledge able to get the job done. Thank you all
Greg Marky did our connection. He was great! On time, very efficient and cleaned up after himself. I love dealing with a local company.
Brad got us back up and running in a matter of minutes with no problem. He was very professional and helpful. Thanks Brad.
Omnitel Internet installation was professional and neat. Excellent installation crew. Very Happy with service.
Bryan Camp and Brad Nelson were very thorough during their service call to our home
Great job by Brad Nelson and Brett Roush restoring our internet service! Thank you so much for your helpful service for Kenneth Croat
Brad was so knowledgeable and kind when coming out for our repair. I’ve had nothing but great speedy customer service.
Omnitel is getting rid of their long time TV provider and have instead chose to offer DirecTV as a replacement. They are a DirecTV Authorized Dealer, meaning they will be earning a commission off each sale. …
Absolutely a horrible company to deal with, service rates are WAY overpriced in comparison to other services in the area. I can’t wait for the day that Starlink, Google Fiber and 5G hot spots put OmniTel out of business!!
Had a great experience with Brad Nelson. He came out was polite and explained what happened and walked through fixing it and was fast about getting us back online
Fast, professional service – everything is working great! I am so happy! With our previous internet service provider, our internet was down more than up, so very frustrating. I have two VPNs to sign in to for work and most days was driving …
Brad and Brett were very knowledgeable and knew exactly what needed replaced to get us up and running again after lightning hit the house.
Not to happy as they are dropping their current Television provider as of 2023 and offering DirectTV as a streaming service instead. This will mean a large price increase for less content, including channels which we use a lot and cannot …
Personable service by technicians Brad Nelson and Brett Roush. Arrived on time as scheduled. Problems located. Old hardware items replaced with current. Unfortunately, part of the problem was a VPN that has to be taken care of elsewhere.
Thank you guys for a nice experience during a frustrating time.
Brad Nelson, Brain Camp, and Brett Roush did an amazing job installing and cleaned up afterwards. Thanks Guys
Lara called within about 10 minutes of hanging up with the tech at the home office, she was great to work with and told me Brad would be out within the hour. Brad delivered on that and made quick work of diagnosing and fixing my Internet issue. Both were kind, patient, professional and do all do that, I am thankful!
My internet went down in the middle of working. When I called Omnitel, the person I spoke with on the phone was very helpful and knowledgeable and was able to walk me through a potential fix. When that didnt work, she promptly contacted a …
Very fast service! Brad was very polite and very helpful when setting my WiFi up! They have great service that is strong enough for me to work from home and take video calls! Very happy with them!
Brad spent many hours working on my outages at two locations due to lightning strike. He is professional and great to work with. He has excellent customer service and I’m glad he knocks on my door when I have problems.
Brad Nelson and Brian Camp were awesome and were grateful for our new connection with Omnitel! Thank you!
Greg has worked very efficiently in hooking up out fiber optic …. Was very courteous & knowledgeable!! Very friendly too!
Brad N, Brett R, and Bryan C did a fantastic jib. They had an idea of what was making my internet go out and got it resolved.
Got all the internet up and running well! Happy with the service and guys doing the work! Thanks to Brad, Bryan, and Brett for getting everything up and work for me!
Brad,Brian, and Brett were very professional and knowledgeable in their tasks. This is what customer service is supposed to be. Well done, OmniTel!
Bryan Camp was very patient, informative and professional. He was so polite and courteous to us during the visit.
After a connector failed, Brad Nelson and Brian Camp were very helpful in getting my internet back up and running. They were very quick and answered any and all of my questions. Great service from Omnitel
Brad Nelson and Brian Camp was wonderful. They are very professional and very knowledgeable. My stress level dropped to zero. Thank you so much.
My parents had called me to see if I could help with their wifi problems, as I’m there out of the blue here comes Brad Nelson and Brian Camp up the driveway. Never called or put in a ticket, said they saw on their end there was an issue and …
The service tech was able to get to our office the next day. Brad was very prompt, efficient, and dedicated until we were satisfied with the outcome.
We lost internet, wifi, and telephone to lightning strike. Brad N had us all back in 3 hours. He checked everything, made some replacements, all with patience and perseverance. Great service.
These reps could have not been any better. They were awesome. Walked us thru & helped us with everything. We could not be any happier with them! Very polite, friendly, professional & helpful! Got us all set up & ready to go. Appreciated them very much!!!
Brian Camp and Brett Roush were efficient and effective with their time. Thoroughly took time to install our new boxes for the TVs. Also respectful removing their shoes before walking through the house and answering our questions.
Technicians Brad Nelson and Brian Camp were respectful and professional. All specific wiring in the house was hidden and no mess left behind. Both were knowledgeable and very helpful for set up at the completion of the job. I would definitely recommend.
Brad Nelson was amazing!!! I called to report the issue and within a couple of hours he called me directly, then came right out and replaced our router and got us going again! Working from home would be impossible without the internet …