So this morning is now the second time in a row that they have not picked up my trash. Curious to see if they are going to bill me for the service they are not providing.
Very reliable pick up service. They meet all my expectations for residential service. Have used the roll off service on a home rehab project also. I’d give them an A+.
Inconsistent recycling pick up. Too often I come home to an uncollected recycling bin and then I need to take it to a recycling place myself when I am paying to have it picked up curbside. AND if this is not bad enough one can never get a …
On Tuesday of this week I got stuck on a call and was not able to roll our trash bin out to the street before the Opdenaker truck came through our neighborhood. We had a pretty full trash bin that needed to be emptied so I was angry with …
First I would like to say thank you to Colin, Justin, and Martinis for the great service they provide. Great job guys!!!
Also I would like to thank Opdenaker for the holiday post cards that you put out …
They bill quarterly and They never sent a bill and never called. Missed that one payment, they sent me to collections for 5x what i owed. and came and took their trash cans back. You would think a company that bills quarterly would have an …
Same problem that Ryan G describes above. Bill quarterly, said I missed a bill from 2017 (this is 2019) and even though I had been paying for the past year, never sent a bill about the 2017 issue. Put a “hold” on my account the week after …
Terrible customer experience. We used their residential trash service and everything was fine for several years. Suddenly they claimed my bin was too heavy and wouldn’t pick it up. Then they claimed that I had construction debris in the …
We get all of our dumpsters from Opdenaker, and never once had an issue with weight, delivery or service. The staff inside the office is polite and easy to work with. The drivers place the dumpster exactly where they need to be with …
Called and ordered a dumpster a week ahead of time, called back later during the week to confirm delivery. Scheduled contractors to clean out the properly at a cost of 500 dollars per day. The morning of the clean out the contractor showed …
Put a flat TV box out with recycling and filled it up with flat broken down cardboard and they didn’t pick it up. Second time it has happen within 2 months of starting to use their service. Seems like if its too big or not exactly to their …
Poor customer service. Scheduled for pick up on Tuesdays. Will they show up on Tuesdays? Maybe, maybe not. This week, the recycle truck came through on Friday. My recycle bin was back in my garage. Called customer service. Send them back so …
They not only do trash, but they filled the heart of a family who lost their dog. As busy as this company is, for 2 days they tried to get ahold of our dog who had gone missing. They took time out of their day to give my kids back their …
I object strongly to you making your customers pay for your fuel. You have already raised your rates numerous times in the six and a half short years you have collected our trash. We are all struggling with the price of gas. Why shouldn’t …
The worst.!!!!! Did not pick up my trash and then hung up,on me when I complained about it. My trash was put out upon my awakening at 7:00 AM. Saw neighbors trash not picked up at the time. I observed trash istill not picked up at other …
UPDATE: The issue is resolved, but it took almost a month. It could have been resolved much quicker with some common sense action, but no….
WM subcontracts to them for my recycles pickup. 3 weeks ago the truck stopped …
Terrible customer service skills from Nicole in their office. Imagine being a customer for 15+ years and paying your bill on time every time. Then one time your payment is not received instead of picking up the phone and being concerned …
I rent from Opdenaker frequently. They are friendly, prompt, and are a pleasure to deal with.
Dependable, ethical & honest! I’ve used this company through my friend Brad Ettien.
Fast service & great price for roll-off construction dumpsters. Top notch drivers & customer service
The 3 young men who pick up my trash are friendly, go above and beyond and are just great workers. Thanks for the service!!!
I think they’re outstanding! They work! Compare them to taxpayer-supported workers. That’s why I tip them big.
So this morning is now the second time in a row that they have not picked up my trash. Curious to see if they are going to bill me for the service they are not providing.
Great responsive company. Consider them for business trash removal. I am very pleased with them.
Very reliable pick up service. They meet all my expectations for residential service. Have used the roll off service on a home rehab project also. I’d give them an A+.
Inconsistent recycling pick up. Too often I come home to an uncollected recycling bin and then I need to take it to a recycling place myself when I am paying to have it picked up curbside. AND if this is not bad enough one can never get a …
On Tuesday of this week I got stuck on a call and was not able to roll our trash bin out to the street before the Opdenaker truck came through our neighborhood. We had a pretty full trash bin that needed to be emptied so I was angry with …
You have a wonderful staff and stay safe and healthy too thanks for everything you too for us
First I would like to say thank you to Colin, Justin, and Martinis for the great service they provide. Great job guys!!!
Also I would like to thank Opdenaker for the holiday post cards that you put out …
They bill quarterly and They never sent a bill and never called. Missed that one payment, they sent me to collections for 5x what i owed. and came and took their trash cans back. You would think a company that bills quarterly would have an …
Same problem that Ryan G describes above. Bill quarterly, said I missed a bill from 2017 (this is 2019) and even though I had been paying for the past year, never sent a bill about the 2017 issue. Put a “hold” on my account the week after …
Terrible customer experience. We used their residential trash service and everything was fine for several years. Suddenly they claimed my bin was too heavy and wouldn’t pick it up. Then they claimed that I had construction debris in the …
We get all of our dumpsters from Opdenaker, and never once had an issue with weight, delivery or service. The staff inside the office is polite and easy to work with. The drivers place the dumpster exactly where they need to be with …
Called and ordered a dumpster a week ahead of time, called back later during the week to confirm delivery. Scheduled contractors to clean out the properly at a cost of 500 dollars per day. The morning of the clean out the contractor showed …
Put a flat TV box out with recycling and filled it up with flat broken down cardboard and they didn’t pick it up. Second time it has happen within 2 months of starting to use their service. Seems like if its too big or not exactly to their …
Poor customer service. Scheduled for pick up on Tuesdays. Will they show up on Tuesdays? Maybe, maybe not. This week, the recycle truck came through on Friday. My recycle bin was back in my garage. Called customer service. Send them back so …
They not only do trash, but they filled the heart of a family who lost their dog. As busy as this company is, for 2 days they tried to get ahold of our dog who had gone missing. They took time out of their day to give my kids back their …
I object strongly to you making your customers pay for your fuel. You have already raised your rates numerous times in the six and a half short years you have collected our trash. We are all struggling with the price of gas. Why shouldn’t …
I can’t wait to fire this company as my residential trash collector!
– their workers go through our trash. …
The worst.!!!!! Did not pick up my trash and then hung up,on me when I complained about it. My trash was put out upon my awakening at 7:00 AM. Saw neighbors trash not picked up at the time. I observed trash istill not picked up at other …
UPDATE: The issue is resolved, but it took almost a month. It could have been resolved much quicker with some common sense action, but no….
WM subcontracts to them for my recycles pickup. 3 weeks ago the truck stopped …
Terrible customer service skills from Nicole in their office. Imagine being a customer for 15+ years and paying your bill on time every time. Then one time your payment is not received instead of picking up the phone and being concerned …