I’ve had a pleseant experience so far. Customer service is a little difficult to contact by phone, but the service is great and the price isn’t ridiculous.
Lieing managers told me I didn’t pay a deposit. I know I did and didn’t receive it back that’s why there internet and cable company is going in the toilet
Fast reliable internet at a reasonable price. Very friendly and knowledgeable customer service as well. I don’t have Phone or TV, so I can’t comment on those.
I absolutely hate it. My payment was denied @ the window (where I always pay at without a bill) bc I didn’t have my bill. Which I’ve never known a piece of paper to pay a bill. I thought money did!! Very poor customer service.👎🏾 …
New street light bulbs are awful. They don’t give out enough light to go from one light post to the next without being in the dark. Evidently people safety isn’t as important as saving dollars. Disservice to citizens of Opelika.
$65 pure-profit “new connection fee” to change a name in the computer. Power has already been connected and running for years. Unbelievable. Even Alabama Power, the evil empire, is cheaper.
I absolutely hate ops. I’ve never experience anything like them. They beat you out of every dime you have and coustmer service is so poor. They will turn you off for $5.00. Never in my life! People’s company my ass they act more like Loan sharks!
I can’t understand the complaints. We’ve been with Opelika Power for seven years and have had only positive experiences. We have the entire bundle (TV, DVR, Wifi, internet, etc.) and everything works perfectly.
They have a horrible system for billing and poor attitude with people….their customers! We got a delinquent notice for 10 dollars unpaid. My account is set up on automatic payment. The 10 dollars was because we did not bring our trash can down from the street. Makes no sense
Trying to get fiber is more of a hassle than dealing with Charter (due to always being referred to one woman in OPS office who is a real b|tch) so I continue to recommend cable internet for businesses clients. I can’t be the only one who has experienced similar issues, so maybe that’s why they are losing money….
I haven’t had terrible customer service – it’s just that it takes a long time to get anyone on the phone and then the online payment system is plain terrible! I have to pay my trash on one site and my internet on another – for the same …
The website is terrible. I am unable to update payment info, when I contacted them to fix this the employee’s answer wast to just cancel my auto-pay accounts and delete the info wholesale. The same initial website problem is still happening so I can’t even go back in and re-add the payment information.
The wonderful employees of Opelika Power Services always help me solve any problems I have. There is an option to pay in-person during regular hours or 24/7 online. They tend to get busy around the being of the month for in-person …
Unloading fast
Very very friendly
Good job …
Terrible Customer!!!!!!!!!!!!!!!!!!
Everything just badddddd 😧😧 …
Bad customer service
Internet never goes down!
I love the fact they have cable services
Very poor service also the whole website is not user friendly.
Horrible customer service
Makes you not even want to live in Opelika dealing with them
The Lights have been off 6 hours now 😡 …
so many power outages!! Oh no it’s raining… Guess I didn’t need power anyways
Really fast. If you are an advanced network person, IPv6 is missing.
Don’t really do reviews but I can say anytime I’ve needed something they have always helped
Power went out, called the number and no one answered, call 6 times. What happened to after or before hours services for these situations?
I’ve had a pleseant experience so far. Customer service is a little difficult to contact by phone, but the service is great and the price isn’t ridiculous.
Lieing managers told me I didn’t pay a deposit. I know I did and didn’t receive it back that’s why there internet and cable company is going in the toilet
Fast reliable internet at a reasonable price. Very friendly and knowledgeable customer service as well. I don’t have Phone or TV, so I can’t comment on those.
I absolutely hate it. My payment was denied @ the window (where I always pay at without a bill) bc I didn’t have my bill. Which I’ve never known a piece of paper to pay a bill. I thought money did!! Very poor customer service.👎🏾 …
New street light bulbs are awful. They don’t give out enough light to go from one light post to the next without being in the dark. Evidently people safety isn’t as important as saving dollars. Disservice to citizens of Opelika.
$65 pure-profit “new connection fee” to change a name in the computer. Power has already been connected and running for years. Unbelievable. Even Alabama Power, the evil empire, is cheaper.
I absolutely hate ops. I’ve never experience anything like them. They beat you out of every dime you have and coustmer service is so poor. They will turn you off for $5.00. Never in my life! People’s company my ass they act more like Loan sharks!
I can’t understand the complaints. We’ve been with Opelika Power for seven years and have had only positive experiences. We have the entire bundle (TV, DVR, Wifi, internet, etc.) and everything works perfectly.
They have a horrible system for billing and poor attitude with people….their customers! We got a delinquent notice for 10 dollars unpaid. My account is set up on automatic payment. The 10 dollars was because we did not bring our trash can down from the street. Makes no sense
Trying to get fiber is more of a hassle than dealing with Charter (due to always being referred to one woman in OPS office who is a real b|tch) so I continue to recommend cable internet for businesses clients. I can’t be the only one who has experienced similar issues, so maybe that’s why they are losing money….
I haven’t had terrible customer service – it’s just that it takes a long time to get anyone on the phone and then the online payment system is plain terrible! I have to pay my trash on one site and my internet on another – for the same …
The website is terrible. I am unable to update payment info, when I contacted them to fix this the employee’s answer wast to just cancel my auto-pay accounts and delete the info wholesale. The same initial website problem is still happening so I can’t even go back in and re-add the payment information.
They have always been friendly to me and easy to work with.
The wonderful employees of Opelika Power Services always help me solve any problems I have. There is an option to pay in-person during regular hours or 24/7 online. They tend to get busy around the being of the month for in-person …