I live in Whitewater. My speed in the evening is less than 1 Gigabyte. For the last 6 weeks I have called to get help and they say someone will call you back. No one has called me back until yesterday. They called me back and said they …
We have used Optimus since they started offering service in our area, for where we live & the rural-ness they are our only option but we have had great success with them, we have had a few struggles along the way but they always seem to work the kinks out & we appreciate their efforts to keep us connected at high speed.
When it works there product rivals spectrum. However there customer services and ability to fix issues is very limited it takes days to fix outages and customer service response is always “we will look into it thanks for letting us …
Worst company I’ve ver done business with. Would give them negative stars if I could. Have used them for 4 years and had perfect service for 3years but suddenly I lost internet connection almost every other day. The owner told me to invent …
I’ve been with Optimus for a very long time. They’re always so amazing. Customer service is absolutely amazing. You get to talk to an actual person who immediately gets the tech’s on any issue you ever have. Thank you.
I live at about 8250 above Sea Level on the Western Slope in direct eyesight of the Optimus Tower… I live in a Carriage House about 75 yards from the Bighouse that has some of that Elon Musk Star Link. Your Done!
Speeds much slower than advertised. I signed up for 50 MBPS and think I got that maybe twice, over 3 years. The latest slowdown was the last straw, as I have 2 kids at home (HS and MS) doing remote learning. Pathetically slow speeds …
It has been a rough time with this company, I have to admit that despite my rage and previous issues they have gotten better. They treat their customers with respect even in the face of hostility and rudeness, and they’ve improved much in …
I was really pleased with the service until I moved. The installation technician did not wear a mask in my home and brought mud on his shoes into my home. He called me to see if he could come and do the install and left a voicemail. When I …
Appreciate having access to high speed internet in rural area. Signal is sent over the Grand Mesa so weather does affect it a bit but support is very responsive to fix things that are within their control.
What a great company to work with! Things happen in life – and the weather has created some issues this last winter with the small company and our services but they have gone ABOVE and BEYOND to do the best they can to fix things – and then …
We had a difficult install and even though we had to change the location, they were good to work with and made the necessary changes. The internet connection has been good and allows me to work from home or whatever our viewing needs on a family movie night.
We went from almost NO internet to great internet with Optimus. Mark and his crew have been highly responsive to any and all issues. Optimus is a local company where someone answers the phone and cares about service
Internet works great when it works. I live in the Plateau Valley and there have been several issues with the connection. I understand having some challenges is part of the business especially in rural areas. The people I have talked to have been very helpful when I have had issues.
We have had Optimus Internet for about 4 years now and we love them! Anytime we have a problem, they are very responsive to our questions and needs! We would recommend them to everyone!!
Trying to write a new review but seem to only be able to edit my previous review. But I still 100% endorse Optimus and am a very satisfied client. We live on Old Grand Mesa Road just below Powderhorn. We have excellent upload and download …
This has been a hard service winter for the Mesa with about a month of unreliable service. We were credited for the month it was down. It has been more reliable recently with upgrades, and repositioning of our receiver. Thank you
For my location here in Mesa, Colorado, It is the best internet that I have found. They have there problems with bad weather, but are prompt on communicating the situation and are always working hard to keep things running smooth and to …
Our internet speeds with Optimus are better than anything we receive in town or from any of the other internet providers we’ve used. They are quick to let you know about an outage. And are prompt to fix it. Great company. Thanks guys
If/when their service works, it’s ok, just ok. When it works they suffer a lot of buffering. They don’t seem to be able to keep their service operational and blame the wind or someone tripping their electric breakers. I don’t know why a …
We were skeptical utilizing a non-hard-wired service but out in the Whitewater area, we had little choice. They did a good job of selling their service and installing their service. We also weren’t sure about the speed we needed. Without …
We love Optimus Communications! The service is great and we are able to stream videos on multiple devices. This is a HUGE upgrade from another satellite internet company we had previously with which we couldn’t stream any videos and were …
Super customer service. We have tried several other providers over the years around Grand Mesa and Optimus has been great. Our area is isolated and a difficult place to get wifi and we have a reliable connection almost always. Whenever …
I’ve been with Optimus since their taking over the Cable system where I live! They have completely rebuilt the old system and they have had plenty of ups and downs all the way! I like them because they are family owned and customer service …
Optimus service has been good. Unfortunately, they got caught by Colorado winter weather, and had some down time this year. I bet new redundant equipment is on order for the Grand Mesa Site. For Plateau Valley, the service is better than most providers.
Generally have been pleased with Optimus and stated so to neighbors looking for service. Have tried multiple internet providers and this has been by far the best. Not certain I receive the speed advertised (50Mbps) but I am not needing …
Great communication and wonderful service. Affordable internet service.This company always sends out information on scheduled maintenance or unexpected outages. You can plan ahead and have a “heads up” for internet usage. Their phone …
When we moved from Grand Junction to Glade Park, we were apprehensive about internet access and availability. We saw the sign for Optimus Communications and called the number. They came out and ascertained that from our house, we could …
When we moved to the Mesa community, the previous owner had Optimus service. Optimus made it very easy to switch ownership and continuethje service. When there is outages, Optimus has been great at communicating the news, whether it was …
Living in an area were only satellite internet is available had us nervous. Our prior experience with hughesnet was horrible. Service was horrible and it was very very expensive. Optimus has been an entire different experience and a good …
Optimus is awesome and only $57.00 a month. We’ve had it for over a year. Before it became available here we had done the Verizon hotspot, Skycasters, Wildblue, Hughesnet, and Viasat. Some of those we paid as much as $160.00 a month after …
This is a great option for folks that live in rural/remote areas. We got ours installed two years ago. Their techs came out and installed a very small satellite on the side of our house within only a few days of signing up, it was a very …
Have had Optimus for over three years and am very happy with the quality, speed, and value of the service. The Optimus team works diligently to work through any outages due to weather and communicates well for scheduled outages. They have …
Optimus Communications has been more than efficient for me whenever my internet connection was having a problem. It took multiple rounds of troubleshooting to find out that the direct connection to my house was inefficient as well as a …
Been with Optimus for three years now. I feel they are currently the best option for Internet service in the Collbran/Mesa/Plateau Valley area, other than possibly T-Mobile Home Internet if you can get it. There have been some outages of …
Mark and the Optimus team have been our service provider for many years and most of the time things have been great. Occasionally there are problems but they are usually quickly resolved. Lately speeds are good and reliable.
Optimus is a local, hard-working company. They let you know in advance if there are potential outages. They notify you when they find that an outage has occurred, when they think the problem will be fixed, etc. I have been a customer for …
I have had Optimus since they first became available when the company expanded to Kannah Creek, having had Dish and HughesNet satellite previously at twice the price of Optimus. …
We switch to Optimus Communications last year and it is a decision I do not regret. Just like any other internet company, sometimes there are outages. When this happens though they are great and prompt about communicating with their …
Optimus is pretty much our only option for internet service and overall we are pretty happy. I have been on the wait list for Starlink for a year or so and finally got the word that the dish was ready to be sent out, but decided against …
I have been so disgusted by other internet provider in the area. When I moved out to the rural area, I thought I was going to pay through the nose. The previous owner told me service out here sucked and was slow and expensive. A friend told …
We have used Optimus for internet/WiFi since May 2021. 99% of the time, the service is fast and reliable. We are on the Grand Mesa and there have been both high winds and heavy snowfall this fall and winter that created challenges for …
After the nightmare of dealing with my previous multi-state provider, if I could, I would give Optimus a 10 star rating. After being referred by a trusted neighbor, EVERYONE I have had contact with is wonderful, knowledgeable and great to …
Optimus has great customer service and reliable internet in mild weather. The internet is not reliable during heavy snow storms and repairs were very slow. We live on the Mesa and our tower is very high up on the Mesa. I still recommend …
There is no other options for internet. there is constant outages due to solar panels being covered or the wind shifting the tower. This month the internet has been in and out almost every other day.
So far so good! We recently moved out to the outskirts of town and switched our internet service provider to Optimus and have been pleased so far. Switching was simple thanks to great customer service on the phone and by the technician who …
Optimus is awesome, dependable and very communicative. We are in a very hard area to serve given the mountain setting, snow, wind, etc. And our service is reliable %98 of the time which is perfectly acceptable given our location at 10,000 …
I live in Whitewater. My speed in the evening is less than 1 Gigabyte. For the last 6 weeks I have called to get help and they say someone will call you back. No one has called me back until yesterday. They called me back and said they …
We have used Optimus since they started offering service in our area, for where we live & the rural-ness they are our only option but we have had great success with them, we have had a few struggles along the way but they always seem to work the kinks out & we appreciate their efforts to keep us connected at high speed.
When it works there product rivals spectrum. However there customer services and ability to fix issues is very limited it takes days to fix outages and customer service response is always “we will look into it thanks for letting us …
Worst company I’ve ver done business with. Would give them negative stars if I could. Have used them for 4 years and had perfect service for 3years but suddenly I lost internet connection almost every other day. The owner told me to invent …
I’ve been with Optimus for a very long time. They’re always so amazing. Customer service is absolutely amazing. You get to talk to an actual person who immediately gets the tech’s on any issue you ever have. Thank you.
I live at about 8250 above Sea Level on the Western Slope in direct eyesight of the Optimus Tower… I live in a Carriage House about 75 yards from the Bighouse that has some of that Elon Musk Star Link. Your Done!
Speeds much slower than advertised. I signed up for 50 MBPS and think I got that maybe twice, over 3 years. The latest slowdown was the last straw, as I have 2 kids at home (HS and MS) doing remote learning. Pathetically slow speeds …
It has been a rough time with this company, I have to admit that despite my rage and previous issues they have gotten better. They treat their customers with respect even in the face of hostility and rudeness, and they’ve improved much in …
I was really pleased with the service until I moved. The installation technician did not wear a mask in my home and brought mud on his shoes into my home. He called me to see if he could come and do the install and left a voicemail. When I …
Appreciate having access to high speed internet in rural area. Signal is sent over the Grand Mesa so weather does affect it a bit but support is very responsive to fix things that are within their control.
What a great company to work with! Things happen in life – and the weather has created some issues this last winter with the small company and our services but they have gone ABOVE and BEYOND to do the best they can to fix things – and then …
We had a difficult install and even though we had to change the location, they were good to work with and made the necessary changes. The internet connection has been good and allows me to work from home or whatever our viewing needs on a family movie night.
We went from almost NO internet to great internet with Optimus. Mark and his crew have been highly responsive to any and all issues. Optimus is a local company where someone answers the phone and cares about service
Internet works great when it works. I live in the Plateau Valley and there have been several issues with the connection. I understand having some challenges is part of the business especially in rural areas. The people I have talked to have been very helpful when I have had issues.
The service is good and the price point is fair. There have been occasional weather related outages but Optimus has given credits for those events.
We have had Optimus Internet for about 4 years now and we love them! Anytime we have a problem, they are very responsive to our questions and needs! We would recommend them to everyone!!
Trying to write a new review but seem to only be able to edit my previous review. But I still 100% endorse Optimus and am a very satisfied client. We live on Old Grand Mesa Road just below Powderhorn. We have excellent upload and download …
This has been a hard service winter for the Mesa with about a month of unreliable service. We were credited for the month it was down. It has been more reliable recently with upgrades, and repositioning of our receiver. Thank you
For my location here in Mesa, Colorado, It is the best internet that I have found. They have there problems with bad weather, but are prompt on communicating the situation and are always working hard to keep things running smooth and to …
Our internet speeds with Optimus are better than anything we receive in town or from any of the other internet providers we’ve used. They are quick to let you know about an outage. And are prompt to fix it. Great company. Thanks guys
If/when their service works, it’s ok, just ok. When it works they suffer a lot of buffering. They don’t seem to be able to keep their service operational and blame the wind or someone tripping their electric breakers. I don’t know why a …
We were skeptical utilizing a non-hard-wired service but out in the Whitewater area, we had little choice. They did a good job of selling their service and installing their service. We also weren’t sure about the speed we needed. Without …
We love Optimus Communications! The service is great and we are able to stream videos on multiple devices. This is a HUGE upgrade from another satellite internet company we had previously with which we couldn’t stream any videos and were …
Super customer service. We have tried several other providers over the years around Grand Mesa and Optimus has been great. Our area is isolated and a difficult place to get wifi and we have a reliable connection almost always. Whenever …
I’ve been with Optimus since their taking over the Cable system where I live! They have completely rebuilt the old system and they have had plenty of ups and downs all the way! I like them because they are family owned and customer service …
Optimus service has been good. Unfortunately, they got caught by Colorado winter weather, and had some down time this year. I bet new redundant equipment is on order for the Grand Mesa Site. For Plateau Valley, the service is better than most providers.
Generally have been pleased with Optimus and stated so to neighbors looking for service. Have tried multiple internet providers and this has been by far the best. Not certain I receive the speed advertised (50Mbps) but I am not needing …
Great communication and wonderful service. Affordable internet service.This company always sends out information on scheduled maintenance or unexpected outages. You can plan ahead and have a “heads up” for internet usage. Their phone …
When we moved from Grand Junction to Glade Park, we were apprehensive about internet access and availability. We saw the sign for Optimus Communications and called the number. They came out and ascertained that from our house, we could …
When we moved to the Mesa community, the previous owner had Optimus service. Optimus made it very easy to switch ownership and continuethje service. When there is outages, Optimus has been great at communicating the news, whether it was …
I’m happy over all with Optimus and would recommend them to others.
they are not 100 % reliable. I think they mean well. I was without service for a …
Living in an area were only satellite internet is available had us nervous. Our prior experience with hughesnet was horrible. Service was horrible and it was very very expensive. Optimus has been an entire different experience and a good …
Optimus is awesome and only $57.00 a month. We’ve had it for over a year. Before it became available here we had done the Verizon hotspot, Skycasters, Wildblue, Hughesnet, and Viasat. Some of those we paid as much as $160.00 a month after …
This is a great option for folks that live in rural/remote areas. We got ours installed two years ago. Their techs came out and installed a very small satellite on the side of our house within only a few days of signing up, it was a very …
Have had Optimus for over three years and am very happy with the quality, speed, and value of the service. The Optimus team works diligently to work through any outages due to weather and communicates well for scheduled outages. They have …
Optimus Communications has been more than efficient for me whenever my internet connection was having a problem. It took multiple rounds of troubleshooting to find out that the direct connection to my house was inefficient as well as a …
Been with Optimus for three years now. I feel they are currently the best option for Internet service in the Collbran/Mesa/Plateau Valley area, other than possibly T-Mobile Home Internet if you can get it. There have been some outages of …
Mark and the Optimus team have been our service provider for many years and most of the time things have been great. Occasionally there are problems but they are usually quickly resolved. Lately speeds are good and reliable.
Optimus is a local, hard-working company. They let you know in advance if there are potential outages. They notify you when they find that an outage has occurred, when they think the problem will be fixed, etc. I have been a customer for …
I have had Optimus since they first became available when the company expanded to Kannah Creek, having had Dish and HughesNet satellite previously at twice the price of Optimus. …
We switch to Optimus Communications last year and it is a decision I do not regret. Just like any other internet company, sometimes there are outages. When this happens though they are great and prompt about communicating with their …
Optimus is pretty much our only option for internet service and overall we are pretty happy. I have been on the wait list for Starlink for a year or so and finally got the word that the dish was ready to be sent out, but decided against …
I have been so disgusted by other internet provider in the area. When I moved out to the rural area, I thought I was going to pay through the nose. The previous owner told me service out here sucked and was slow and expensive. A friend told …
We have used Optimus for internet/WiFi since May 2021. 99% of the time, the service is fast and reliable. We are on the Grand Mesa and there have been both high winds and heavy snowfall this fall and winter that created challenges for …
After the nightmare of dealing with my previous multi-state provider, if I could, I would give Optimus a 10 star rating. After being referred by a trusted neighbor, EVERYONE I have had contact with is wonderful, knowledgeable and great to …
Optimus has great customer service and reliable internet in mild weather. The internet is not reliable during heavy snow storms and repairs were very slow. We live on the Mesa and our tower is very high up on the Mesa. I still recommend …
There is no other options for internet. there is constant outages due to solar panels being covered or the wind shifting the tower. This month the internet has been in and out almost every other day.
So far so good! We recently moved out to the outskirts of town and switched our internet service provider to Optimus and have been pleased so far. Switching was simple thanks to great customer service on the phone and by the technician who …
Great small family ran and operated telecommunication company. No contracts makes this a great alternative to other internet providers.
Optimus is awesome, dependable and very communicative. We are in a very hard area to serve given the mountain setting, snow, wind, etc. And our service is reliable %98 of the time which is perfectly acceptable given our location at 10,000 …