Avoid this bank to all cost. They are slow, understaffed, unaware of the meaning of custom service. This one needs to close along with the rest. Don’t waste ur time.
This bank CANNOT be trusted – their VP and “Relationship Officer” Kenny told me on two separate occasions that the minimum account balance in order to avoid a monthly fee is $100 (I have this documented from him in an email he sent to me). …
We absolutely love Optus bank! When we were having trouble with our small business’ procurement of PPP funding, Optus came through for us. This allowed us to stay afloat during the pandemic and now we’re operating at capacity. We have since …
How do these people have jobs? Nobody answers the phone. Nobody returns messages. Nobody responds to emails. Take your business elsewhere, apparently they don’t need any new business.
Excellent service
Avoid at all costs
Way under-staffed, follow-up is terrible. Drop balls left and right. Take your money elsewhere
Avoid this bank to all cost. They are slow, understaffed, unaware of the meaning of custom service. This one needs to close along with the rest. Don’t waste ur time.
Awesome staff, never had an issue with anything. I love Optus Bank.
The bank falls short of it’s mission statements about supporting black businesses
This bank CANNOT be trusted – their VP and “Relationship Officer” Kenny told me on two separate occasions that the minimum account balance in order to avoid a monthly fee is $100 (I have this documented from him in an email he sent to me). …
Support black businesses? Laughable. DO NOT DO BUSINESS WITH THIS SO CALLED BANK.
We absolutely love Optus bank! When we were having trouble with our small business’ procurement of PPP funding, Optus came through for us. This allowed us to stay afloat during the pandemic and now we’re operating at capacity. We have since …
How do these people have jobs? Nobody answers the phone. Nobody returns messages. Nobody responds to emails. Take your business elsewhere, apparently they don’t need any new business.
If you are in the Hemp/CBD space, please read this before opening up an account. …