Dr.Zacharias is the bomb 💣, the process I had this morning was great with the hold entire staff at OSI,My teeth removal was great under sedation I was riding my motorcycle with the crew,woke wanting to continue our ride.I would recommend OSI to anyone needing a extraction with some great folks …
Absolutely great experience with OSI!! I was in bad shape with an abscess tooth and Dr Z had me back on my feet in no time!!! Very, very, VERY much appreciate everything they did!! Highly recommend!!
I had orthognathic surgery done and they did an excellent job. Everyone there was very professional and friendly as well. Highly recommend Oral Surgical Institute
Everything went well they were fast And made it a very comfortable environment, I would highly recommend oral surgical institute to anybody when in need.
i had my wisdom teeth out today and all of the people there were amazing! i am apsolutly terffied of the denist but they made me feel great! Thank yall!
My first time was 12/28/2020. Everyone was Amazing and so nice, they got me back fast explained everything to me in detail didn’t leave anything out! This place is Amazing
Dr. Sybo I do recommend he was wonderful throughout entire process and getting me for emergency surgery for infected hardware that needed to out ASAP… I applaud the entire staff & hospital staff at centennial woman’s hospital! Thank you so much that I could get this done!
The Peoples that work there are awesome. They work with you and don’t push you about what they want. They listen to your needs and make you feel like you’re the boss
I definitely recommend this place. They’re the best and everyone is understanding and pleasant. I literally couldn’t wait to go back every month and everything went by like a breeze. No inconveniences what so ever. Love all of and thank for what Y’all are doing and the great service
The most wonderful and caring surgical Institute on the planet. And they really specialized in scared cats too. Good Job Dr. Pitts and Staff. Charlita Covington
Visited this week. Was very comfortable. Social distancing and masks required. An additional space opened for waiting patients. Dr Pitts was very thorough and informative.
Dr James Carter I couldn’t ask for a more professional excellent oral surgeon. HE knew I was nervous and talked me through my procedure and he was done in less then 5 mins I couldn’t believe it and I didn’t feel a thing . Thanks so much for the greatest dental experience I have every had.
Everything went smoothly there’s, they went over the risks with they didn’t sugar code any thing a nice simple easy associates work , definitely would recommend them , but I will say finding parking was a little difficult.
The Dr was the only professional who gave me hope that I would get the care I needed to fix my dental issues, in combination with another team they said they could help the best They could The best and only good news I’ve had in years . My heart is happy thank you .
There is no amount of word’s that can describe my experience BUT, I had all four of my wisdom teeth taken out by this doctor. I WOKE UP 3 TIMES DURING SURGERY. I wasn’t put back to sleep the last time either I was told “close your eyes” and …
I saw Dr Sybo. He, as well as his staff, was very friendly. He explained everything thoroughly. Answered questions I had. He did not rush me through the visit. A very pleasant experience.
The best staff that I ever seen. DR. MCKENZIE Is the most tender, kind, beautiful heart . He was unbelievable patient with our silly questions. His professional job and flexible schedule worked great with us.
I am completely satisfied with Oral Surgical Institute, no problems after tooth extraction, everything went well, the Dr. and his staff are very considerate and friendly.
Walked in for my appointment got charged $76 then after they look at my teeth try to charge me almost $400. Any other place you would go in and get x rays done then be told a price but not this place they want you pay just to be in their office
The place seems to have nice, polite, and professional staff but their time managment sucks. When you schedule an appointment Dr.’s need to repect your time as they want you to repect theirs. They told us if we arrive timely we would be out …
Surgery was a breeze. Very courteous and knowledgeable people. Would recommend OSI to everyone who would need this type of procedure. Dr. Sabo and his team was great.
For the most part good. Had to pay 800 up front just to get a little place removed from my lip, and that was after insurance. They let no one use payment plans. But they did the job. …
WORST experience ever in my life!!! My 17 year old daughter got her wisdom teeth taken out last Thursday and her face is mouth is still bleeding and swollen. The rude nurse took my daughter to the car even tho she wasn’t fully woken from …
I had four teeth removed by Dr. Mckenzie and staff. Theye did an amazing job. I do not like going to the dentist at all. Dr. Mckenzie addressed all my questions and concerns. I would recommend him to anyone looking for a great oral surgeon.
Got my wisdom teeth removed. Very quick, and painless. Additionally, the consultation was very calm. Phenominal bedside manners, and very charismatic staff. Thank you!
This month on the 20th I had to have the 2 back molars on the bottom left and right removed because radiation had done damage to them. They did it pretty well, recovering slowly but that’s just the side effect of radiation. Dr. McKenzie is …
I had my wisdom teeth out and had the best experience! There was a bit of a wait but working in a doctors office myself, I understand that this is normal and the staff made everything go by so smoothly. Thank you OSI!
Everyone was nice and made me feel comfortable. I’m the insurance/financial department was a totally different story but as for the service I would definitely recommend this office
I Was in the worst pain ever before going into surgery @ OSI. When I woke up the pain Was gone. No post-op complications and a quick tolerable healing process. I was amazed with the surgery by Dr. Adam Pitts and would highly recommend OSI to ANYBODY & EVERYBODY. ✨DR. PITTS & TEAM YALL ROCK!!!!💯💯 …
Absolutely love this place. My boys appointments was @ 3pm & 3:30pm, we got there an hour early & was in & out within 30 mins. Very friendly staff & very clean office.
Even though my surgery was a difficult one, OSI was professional and provided great care. They wanted to be sure my pain was controlled and I was on the path to healing. …
These guys are FANTASTIC!! LOVE Dr. Pitts, he is an AMAZING dentist!! Loved everything about this office!! Very professional and courteous!! GREAT job y’all, will recommend to everyone I know!! 💖 …
The customer service I received from the staff and doctor was excellent. They were very professional, polite and explained everything to me step by step. I would highly suggest the Oral Surgical Institute to anyone in need of their services. They’re Great!!!
I recommend this place for wisdom teeth extraction. Dr Carter is a great and friendly man. They was very helpful! I loved the patient cordinator/marketing director who handled our personal information and $$$$. 🙂
Professionalism, Punctuality (within 10min.of each appt. time!), & Awesome Expertise! If there is such a thing as a “pleasant” dental experience, this was it! I had 2 surgical extractions, & all I remember is shaking my surgeon’s (Dr. …
On Monday, August 6, 2018, I made an appointment to have my tooth extracted at OSI. I found them in a Google search. I needed an appointment right away. The staff was great. Dr. Ben, who performed my extraction, was exceptional. I have had …
The care I received from Dr. Sybo and his staff was beyond my expectations. I am however very concerned about the lack of responsiveness from the billing staff. I have called three times to speak with someone in billing and have yet to …
They’re very friendly and professional. Dr. Pitt even went above and beyond by helping me with the tooth next to the one being treated. I’m so appreciative. God bless them🥰 …
I took my daughter in to have a tooth that had an abcess under a root canal. The office staff was very nice and everything was great, even though it was getting close to closing time. She was taken in on a referral from another dentist …
The staff is awesome, I myself work in Dental + I couldn’t be happier with the personalities here! The Doc and the RDA were great to me. On the other hand, my APT was at 920am and it is currently 12:40pm + I haven’t even been called back.. …
My case manager with my insurance sent me here. I’m in desperate need of getting 8 teeth pulled so I can get my desperately needed knee replacement. I live an hour & a half away from their office. I got there, signed in & paid. The nurse …
Appointment was scheduled for 1pm for wisdom teeth extraction (all 4 of them coming out, what a doozie). I watched 5 people walk in for the same procedure and walk out before I was taken back. I waited a total of 5 hours to be taken back …
Had a rough surgery however the team was there to support me through all of it and did a great job at accommodating me for multiple last minute follow up appointments. Dr. Sybo in particular was very careful and thorough when treating me very painful case of dry socket.
These guys are good. I have had previous interactions with them because of a previous employer. Dr. Pitts knew exactly who I was and treated me like a top priority. Even with my SEVERE anxiety. …
The WORST service ever.
They tell you your appointment is at one time and then you’re literally waiting an hr or more to be seen!!! The staff is literally terrible and do not care …
Dr. McKenzie performed surgery on my daughter to remove a cancer from her mouth. I will recommend Dr. McKenzie to anyone I know. He explained everything to us about the procedure and put the entire family at ease. My daughter is still here …
I knew, after talking an scheduling my appointment. with Madison, this place would be 5 star! I was not disappointed, Speaks well for management for knowing the impact of 1st impressions!
I had a very good experience at the Oral Surgical Institute. Dr. Pitts and his team were excellent caregivers. Now if they could just get my meds in order so that I can heal properly.
Dr Pitts and his team at OSI are wonderful. My 15 year old had her wisdom teeth removed this summer. Dr Pitts had her laughing before surgery, then the recovery nurse was so kind to her afterwards. They made the whole process so easy with the same day consultation and surgery.
I would not recommend the Oral Surgical Institute to anyone. I had four compacted wisdom teeth extracted. I waited in the evaluation room for 2 hours and 14 minutes before my surgery. I also developed a painful infection, because they had …
This business is prompt, personal, and professional. My appointment to have a one stop shop x ray and 4 wisdom teeth pulled was only 3 days out from the time I called. The anesthesiologist had just the right mixture, because I woke up …
Had my last three wisdom teeth removed under general anesthesia on a short-notice appointment after one of them broke and began cutting my cheek. The waiting room and consultation rooms were cramped and somewhat dingy looking, which made me …
My 4 yr old son had to have a lingual frenoplasty (I’m sure I butchered the spelling) but all of the staff were so friendly and helpful and explained the procedure, recovery, costs etc. very well. It was so quick and I’m so thankful we chose to have this done at OSI.
From the moment I walked in the staff was absolutely awesome any question I had was answered my baby is 7yr. I was very nervous it was her very 1st time having a procedure and also being put to sleep but the staff totally put me at ease.
I had such a great experience here. I was so anxious about getting my wisdom teeth removed under sedation that I couldnt sleep at all the night before. The whole team was so supportive. Dr. Sybo (I did remember our conversation, haha) was …
I would not recommend this place. My daughter had her wisdom teeth taken out here. After waiting for over an hour and a half in the waiting room, the nurse comes out to tell me to pull around also informing me that my daughter was …
My appointment was at 2:40. It’s now 4:40. I just got called back and I’m wanting my wisdom teeth removed and I’m very paranoid with anyone in my mouth/being put to sleep. So I ask pros/cons and the doctor said if I be put down that “ you …
First off, I knew nothing about OSI and had actually gone to another doctor recommende by my dentist, but I stopped in his office when I went for a routine checkup with my physician who has an office in the same building so there is no bias …
This process could not have been any easier. I love the same day option. Dr. Pitts and the entire staff was amazing. They made my child completely comfortable all the way through to the end. Already recommend to a friend for their child. Thanks, Doc.
I had my wisdom teeth removed at the office and all of the staff were very friendly and professional! Dr. McKenzie was very helpful and told me everything I needed to know about the healing process. I was very satisfied with my experience and will go back for any other procedures I need. I would recommend going here!
My daughter woke up with an abscess. I had her at her regular dental office 6 minutes after opening. I was told to take her to the ER because she will need an IV. Arrived at the ER to be told she didn’t need an IV if she didn’t have a …
The staff is simply amazing! First time getting any kind of oral surgery done and I can’t say enough how wonderful the staff it. Dr. Carter has been so great to work with and a huge thank you to Jane and Sophia who took great care of me …
My daughter went to have all 4 of her wisdom teeth extracted. Dr. Pitts and the staff were great. They kept my daughter laughing even though she was nervous. The staff called and followed up to make sure her recovery was going well. If I could give more stars I would.
Great service and price. They removed all 4 of my wisdom teeth three days ago, and the whole experience is above my expectation. I didn’t feel any discomfort during the surgery and the recovery seems to go as expected.
Dr. Pitts and the entire team at OSI are incredible! I have always dreaded having my wisdom teeth removed, but they made it as comfortable and painless as possible. I highly recommend this place because they are truly caring and skilled at what they do.
My daughter had her wisdom teeth removed there this morning and now that she is awake she said the doctor and staff were amazing to her. The office staff were so helpful as well working with our insurance they worked us in immediately. Thanks for the great service.
I would recommend this practice. Though the waiting room was obviously older (and also crowded) every person from the receptionist to the doctor’s were efficient and kind, taking time to help me understand the procedure and answer all of …
I recently had my wisdom teeth removed by Dr. McKenzie, and he and his team did an amazing job. He was extremely informative and helpful leading up to the surgery, and the procedure itself was as quick and painless as possible. Katelyn at …
I like the two lady’s in the front. They were really nice. But there’s one lady that works there and she has a bad attitude. She tried to say I can’t get the surgery without a car and she said it with a attitude. The two ladies found a way for me and I got the surgery. I wish I could tip them.
If I could give more than 5 stars I would! Best experience. Dr. Adam Pitts is wonderful and so his staff, the front office to the surgical team. I would highly recommend this practice.
Everyone is friendly, the office staff are awesome at communicating the information regarding insurance copays and expected costs and making it as easy as possible, and Dr. Pitts is fantastic and sure to give you a laugh. Highly recommend.
This surgeon is AWESOME as well as his team of healthcare providers! They all are so KIND and COMPASSIONATE to their patients.
They patiently explain everything and walk with you from beginning of procedure until the end. Thank you so much Dr.Pitts ❤️
While the wait times can be a bit long at times this is still a great place for dental work. I have had Care from them twice and both experiences were beyond exceptional. One of their surgeons was called into the emergency room by my …
I had a great experience with Dr. Carter and his team for my wisdom tooth extraction. It was my first time under going anesthesia, and was extremely nervous. The financial advisor provided a thorough break down of costs based on sedation vs …
I had a walk in appointment and was seen very quickly. The staff are polite and nice. Dr. Sybo done an amazing job. I I will only work with him again on any future dental procedures. I highly recommend this team.
Another Fantastic Surgery by OSI Franklin!!
Thank You Dr Sybo & Team!!
Once Again, must have been 7 peoples looked after me.
I’m Grateful for the Good you’ve brought to me. 🙏♥️💥 …
I got all four wisdom teeth extracted here today, and it was a breeze. Everyone was patient and kind with my anxiety, which I appreciated a lot as someone who had never had surgery before! The entire staff was well-informed, they explained …
Very bad experience with the front office … I went in for an extraction with a prior appointment… Was asked not to eat anything for 6-8 hrs.. My husband and I were made to wait for 3.5 hrs with no tentative time for the extraction. The …
Fantastic experience. I walked in waited 3 min, got X-ray done, waited 5 min, saw doctor, set up payment and after 5 min I had IV in my arm ready for 4 wisdom tooth extracted. And everyone is very friendly. I’m in hospitality industry and …
I’ve put off having wisdom teeth removed since first told to do in 2012. Sometimes you just gotta do what you gotta do. After speaking with Dr. Sybo he made me less worried of the procedure and that I’m in great hands.
Dr. Sybo and his office staff were truly amazing!!! My 22 year old son developed a horrific abcess, and seen in a local E.R., who referred us to Dr. Sybo. He saw my son immediately that day. Although he couldn’t do the surgery in the …
I had a surgery last year. The cost of treatment was super expensive. I paid cos I needed to get the surgery done. My annoyance is , they went over my treatment plan several times with me. They gave me what is due on the day of surgery. …
Professional staff
Doctor listened and was very attentive to my issue. Made time for me to follow up in a few days to go over CT scans. I drove 1 hour and a half for the appointment. It was worth it.
Got wisdom teeth pulled out and they surgeons were amazing, I couldn’t ask for anything better, I was very comfortable! I had to get 3 teeth removed and I was out in 15min. Very thankful they could see in short notice as well
Thank you guys!
Great place! I was taken back promptly at the time of my appointment, and the doctor was in to see me before long. Everyone was very helpful with any questions that I had, and I feel very confident in the abilities of the doctors, nurses, and other employees at the Oral Surgical Institute.
The staff was great. Very welcoming and friendly. The dentist was very nice and informative. I took my wisdom teeth out and left the dentist in no pain and felt like I didn’t even get anything done. This shows how great of a job they did to my teeth. Highly recommend
Overall the procedures have gone fine and the Dr is friendly, the rest of the experience is obnoxious. I’ve had to remind assistants and the doctor of the full procedure, waited over an hour multiples times past my scheduled appointment …
The staff was super friendly and I had no wait time! They answered all questions went over all my options and I felt no pressure to immediately make my surgery appointment after my consultation. They were awesome I definitely recommend them!
Other than easy scheduling, nice environment, clear communication, and friendly staff, I had my best experience of oral surgical operations (tooth extraction, bone graft, implant, and abutment) here. Dr. Pitts and his team are very impressive and wonderful.
Could not have been more pleased! Dr Pitts is an outstanding surgeon. He quickly performed a fairly complex extraction and bone graft on me. No pain or even bleeding was present when finished. The staff was polite, professional and very …
Staff was friendly, worked well as a team in smooth handoffs for a seamless client experience. Dr. was kind, informative and to the point on what would occur (I had consult and surgery same day). …
Dr. Zacharias and his staff were so kind, helpful, professional and efficient. I also appreciated how willing he was to explain everything and answer all my questions.
Everyone was sooo friendly and made me feel so at ease before surgery 💕 especially having 4 wisdom teeth removed. Dr. Sybo was great, he was very thorough and precise on what was going to take place and I appreciated it. …
The office should have reviewed my sons file before we came in. Once there we were told he needed a consultation. That is when we were told he needed a CT which they had a month or more to tell us we needed. The doctor told us it was the …
From consultation to procedure the staff was excellent with my sons needs and anxiety! He was instantly at ease after Meeting Dr. Sybo and on procedure day the anesthesia team helped ease him completely. I can’t say enough about how …
A return visit and the reception was pleasant. The receptionist smiled and said she remembered me…ten minutes later they called me in to see the Doctor.
The service I received from Oral Surgery Institute was great. Dr Pitts and his staff were wonderful. They were very friendly and welcoming. I highly recommend them for the services you need. Thank you so much for taking such good care of me.
Dr. Pitts and his staff are amazing! Dr. Pitts did a fantastic job and he really listens when you talk. He was able to see me and get my issue taken care of quickly. From the moment you walk in the door or call the office, they are all so …
the girls who greeted me were friendly, however even tho I arrived on time, I waited 40+ minutes to have the Dr barely look at my mouth and spent 5 minutes with me and was charged $59
I would have to say every experience I experienced from the time I walked into that office until I walked out was excellent everybody was helpful and kind the doctor explained everything to me there was nothing left to wonder about I was …
I’ve been here twice to have teeth extracted. Both times I’ve seen Dr. Sybo. I’ve never felt more respected and actually heard at a dentist before. The whole staff really goes above and beyond to make you feel comfortable. Due to moving 12 …
Dr Pitts is the hands down the BEST doctor ever!!
He’s kind, funny, very knowledgeable and is the best with patients with anxiety! I had a few concerns after the surgery and immediately they got me in and were …
i got my wisdom teeth pulled and EVERYONE was so nice from check in to check out! so patient! they took good care of me when i was on anesthesia and i was so scared lol! Thank you guys❤️
Very upset about paying nearly $500 BEFORE tooth extraction, then billed my insurance over $1,200! Really! I have a printout for estimated cost at $397, then the billing folks turned around and sent my insurance a $1,200 in charges. The …
Everything about this practice was exemplary. The staff was kind and efficient.
Dr Zacharias was compassionate, thorough and approachable. Grateful to receive such excellent medical care.
I’m embarrassed how much I was dreading this extraction, putting it off until the pain was unbearable. It was honestly the easiest thing I did all day. Dr. Zacharias (sorry if I misspelled) was brilliant and left me with no doubt I was in …
It was a little frustrating because we were unaware they were an hour behind and with a 5 year old that can be a lot. I will say the shining star was Madisyn at the front desk!! She is spectacular, my son was in love with her. She even …
When a place can’t tell you any kind of an idea or estimate what to be prepared for financially for a simple tooth extraction, I write them off! This place is extremely expensive and they won’t tell you that they’re probably going to charge …
Amazing staff who keep you highly informed throughout the process. From the time you walk in the doors you are treated so respectfully and every single person I came in contact with was so kind and respectful. Though I hope I don’t have to …
I visited this office to get my wisdom teeth removed. I was VERY nervous for this procedure. This office was very helpful to calm me down and make sure I was okay. I was a little skeptical about the IV sedation but I fell asleep and do not …
My experience was delightful! I loved the cheerful greeting I got from the front desk lady when I arrived. All the staff including Dr. Pitts were down to earth and I enjoyed my conversations. At my age, I’m sure I will need oral surgery …
My son had 4 wisdom teeth removed this morning at the Nashville center. The staff was extremely friendly and Dr. Sybo is the most amazing and awesome surgeon ever. He was so kind and caring with my son and Kept me updated along the way. I can’t say enough good things about him and his office staff.
I am very impressed with this office! Dr Zacharias removed a lesion from the top of my palate and I never have had an easier procedure in a very long history of dental work. He is knowledgeable, skilled and personable. The office staff …
Great staff very helpful. Please be nice to the front desk and phone operators they have their hands full. I saw Doctor Pitts for a consultation and wisdom tooth extraction, he’s a good humored and positive fellow. Very glad I came here for my operation.
Dr. Pitts is amazing. I had a complicated set of wisdom teeth that I was pretty nervous about, but I felt at ease after my consultation. Dr. Pitts is professional while also very warm and friendly. The surgery went seamlessly. Also, his staff were friendly and helpful throughout the recovery process. I highly recommend Dr. Pitts!
From the moment I walked in the door, I felt welcomed. The staff were professional and pleasant- excellent customer service!! Dr. Pitts reviewed the referral documents, performed a thorough exam, and discussed his findings and …
Amazing place and they were so nice and very easy to understand when they explained everything to me! Thank you for such great service today 💜 …
Dr.Zacharias is the bomb 💣, the process I had this morning was great with the hold entire staff at OSI,My teeth removal was great under sedation I was riding my motorcycle with the crew,woke wanting to continue our ride.I would recommend OSI to anyone needing a extraction with some great folks …
Everyone across the board was spectacular, and Dr. Pitts made everything so comfortable and honest.
Absolutely great experience with OSI!! I was in bad shape with an abscess tooth and Dr Z had me back on my feet in no time!!! Very, very, VERY much appreciate everything they did!! Highly recommend!!
Great experience here 😊 …
Everyone was professional and caring.
Super fast
Healed beautifully
Everyone was nice as they could be
Very professional and incredibly caring.
Very fast convenient and amazing service
Everyone was super nice and they took care of this wimpy guy.
Everyone was friendly and the procedure was quick!
It was a very positive experience.
This is my 3rd time being here and I LOVE IT! Wouldn’t want to go anywhere else!
They took all day and they told me to came at 1 and I was wating 3 hours
Caring, knowledgeable, professional and superb chairside manner……..
The best experience! The best institute for oral care!!
Friendly and helpful staff! Dr. Pitts is the best!
Quick, professional visit.
Good job very accurate and felt as though they really cared.
Friendly competent doc & office staff. A+ from Mr
Everything went perfect with regard to patient management, surgery and follow up
Amazing staff. They are so friendly and helpful. Overall I had a good experience.
The staff was really nice, profesional and very caring! Thank you! You guys are the best!
Always pleasant and on time. Answered every question I had and made my nervousness disappear.
Very happy with dr pitts and his team
Very nice people !
Thank you for the excellent care. You did a great job with my son. Thank you!
Everyone was super nice and helpful. Was especially impressed with Dr. Pitts.
Great.thank you all.
Very professional and friendly!
Very nice and very detailed about procedure. This was an emergency situation and made us feel very comfortable.
Very friendly and precise!
I called this morning to set up an appointment and the desk employee was very rude, not pleasant at all. Definitely will not be going there.
Staff is very polite and attentive. Super easy to work with and will work around your schedule
Dr Carter was awesome! He help me so much and I wasn’t even sore.
Woke up in pain during all this snow and I needed some relief made a call and they said come on in and they were great.
Front desk always friendly and professional. In-room nurse an A-plus!! Dr Pitts A-plus!!
Very professional and very nice
Quick and easy. Very nice people.
We had a great experience when we brought our son in for his consultation.
Very pleasant very nice staff super clean office and the people were just overwhelmingly polite
Receptionist was great and very helpful
I went this place for a surgery. They treated me like a King. All process was fast and great. Thank you so much.
Top shelf 👌 👏 😎 can’t wait to come back and have more work done 🙌 👏 …
I had orthognathic surgery done and they did an excellent job. Everyone there was very professional and friendly as well. Highly recommend Oral Surgical Institute
The staff and Dr.’s are friendly, efficient and caring. I wish more offices were like this. Thank you!
Dr. Pitts was amazing at explaining what was going on. His staff is so sweet and helpful.. 10/10
I’m truly amazed with the service my son recieved. Staff was very loving and kind. I thank u all so very much for everything.
Amazing doctors and awesome staff
Everything went well they were fast And made it a very comfortable environment, I would highly recommend oral surgical institute to anybody when in need.
i had my wisdom teeth out today and all of the people there were amazing! i am apsolutly terffied of the denist but they made me feel great! Thank yall!
They provided counsel on different procedures with less adverse effects that I was not aware of and used my input to create a treatment plan.
Dr. Pitts = awesome.
Staff= awesome. …
Dr. Pitts performed my third jaw procedure and this has by far been the best and least painful procedure. Great doctor and great staff.
The staff was very nice.
Had a great experience, very professional!
Such great folks working there!
Everyone was great and helpful. I’m the one that didn’t go online and fill out my paperwork prior to my visit but I filled it out at the office Thanks
My first time was 12/28/2020. Everyone was Amazing and so nice, they got me back fast explained everything to me in detail didn’t leave anything out! This place is Amazing
The doctor and staff were very professional, courteous and friendly. They made the entire experience easier for me. I would highly recommend them
The staff was caring and very professional. They even called the next day to check up on how I was feeling. Highly recommend Oral Surgical Institute.
Dr. Sybo I do recommend he was wonderful throughout entire process and getting me for emergency surgery for infected hardware that needed to out ASAP… I applaud the entire staff & hospital staff at centennial woman’s hospital! Thank you so much that I could get this done!
The Peoples that work there are awesome. They work with you and don’t push you about what they want. They listen to your needs and make you feel like you’re the boss
I definitely recommend this place. They’re the best and everyone is understanding and pleasant. I literally couldn’t wait to go back every month and everything went by like a breeze. No inconveniences what so ever. Love all of and thank for what Y’all are doing and the great service
Front desk staff, pre-op screen, prep procedure, surgeon,wheelchair drop off,Valet service great customer service
Very pleasant experience, staff was fully knowledgeable of what their task was. …
The most wonderful and caring surgical Institute on the planet. And they really specialized in scared cats too. Good Job Dr. Pitts and Staff. Charlita Covington
The staff was very knowledgeable and very patient. The cost of my procedure was also very affordable and they made my experience great!
I meet Dr.Pitts today. He was very nice and explained every thing very well. The Staff was very nice and helpful. I would recommend OSI.
Visited this week. Was very comfortable. Social distancing and masks required. An additional space opened for waiting patients. Dr Pitts was very thorough and informative.
Dr James Carter I couldn’t ask for a more professional excellent oral surgeon. HE knew I was nervous and talked me through my procedure and he was done in less then 5 mins I couldn’t believe it and I didn’t feel a thing . Thanks so much for the greatest dental experience I have every had.
She’s high as a kite right now, so my adult stepdaughter gives you 5 stars for her wisdom teeth extraction today.
Staff is friendly and Dr. Pitts is very knowledgeable. Made me feel a lot better about getting my oral surgery.
Everyone was so nice and I was really treated well
Everything went smoothly there’s, they went over the risks with they didn’t sugar code any thing a nice simple easy associates work , definitely would recommend them , but I will say finding parking was a little difficult.
Dr. Pitts and his staff went above and beyond to make me feel comfortable! Everyone was extremely sweet.
Great place had some wisdom teeth removed. Very professional and did great job. Very fast and great people .
The Dr was the only professional who gave me hope that I would get the care I needed to fix my dental issues, in combination with another team they said they could help the best They could The best and only good news I’ve had in years . My heart is happy thank you .
There is no amount of word’s that can describe my experience BUT, I had all four of my wisdom teeth taken out by this doctor. I WOKE UP 3 TIMES DURING SURGERY. I wasn’t put back to sleep the last time either I was told “close your eyes” and …
I saw Dr Sybo. He, as well as his staff, was very friendly. He explained everything thoroughly. Answered questions I had. He did not rush me through the visit. A very pleasant experience.
Dr. Pitts always makes me feel comfortable during treatment. Staff is always friendly and welcoming. Thank you all!
The best staff that I ever seen. DR. MCKENZIE Is the most tender, kind, beautiful heart . He was unbelievable patient with our silly questions. His professional job and flexible schedule worked great with us.
I have had many visits and procedures done here! They always make me feel at home and like I am with family!
I am completely satisfied with Oral Surgical Institute, no problems after tooth extraction, everything went well, the Dr. and his staff are very considerate and friendly.
Walked in for my appointment got charged $76 then after they look at my teeth try to charge me almost $400. Any other place you would go in and get x rays done then be told a price but not this place they want you pay just to be in their office
The place seems to have nice, polite, and professional staff but their time managment sucks. When you schedule an appointment Dr.’s need to repect your time as they want you to repect theirs. They told us if we arrive timely we would be out …
Great Staff !
Always very polite, no matter what you are having done, they make sure everything is good and Dr. Carter is amazing ! …
Surgery was a breeze. Very courteous and knowledgeable people. Would recommend OSI to everyone who would need this type of procedure. Dr. Sabo and his team was great.
For the most part good. Had to pay 800 up front just to get a little place removed from my lip, and that was after insurance. They let no one use payment plans. But they did the job. …
WORST experience ever in my life!!! My 17 year old daughter got her wisdom teeth taken out last Thursday and her face is mouth is still bleeding and swollen. The rude nurse took my daughter to the car even tho she wasn’t fully woken from …
Everyone in that office is very nice they treat you with the utmost respect you will love going there I would go back for another extraction thank you
I had four teeth removed by Dr. Mckenzie and staff. Theye did an amazing job. I do not like going to the dentist at all. Dr. Mckenzie addressed all my questions and concerns. I would recommend him to anyone looking for a great oral surgeon.
Got my wisdom teeth removed. Very quick, and painless. Additionally, the consultation was very calm. Phenominal bedside manners, and very charismatic staff. Thank you!
This month on the 20th I had to have the 2 back molars on the bottom left and right removed because radiation had done damage to them. They did it pretty well, recovering slowly but that’s just the side effect of radiation. Dr. McKenzie is …
I had my wisdom teeth out and had the best experience! There was a bit of a wait but working in a doctors office myself, I understand that this is normal and the staff made everything go by so smoothly. Thank you OSI!
Everyone was nice and made me feel comfortable. I’m the insurance/financial department was a totally different story but as for the service I would definitely recommend this office
I Was in the worst pain ever before going into surgery @ OSI. When I woke up the pain Was gone. No post-op complications and a quick tolerable healing process. I was amazed with the surgery by Dr. Adam Pitts and would highly recommend OSI to ANYBODY & EVERYBODY. ✨DR. PITTS & TEAM YALL ROCK!!!!💯💯 …
Absolutely love this place. My boys appointments was @ 3pm & 3:30pm, we got there an hour early & was in & out within 30 mins. Very friendly staff & very clean office.
Even though my surgery was a difficult one, OSI was professional and provided great care. They wanted to be sure my pain was controlled and I was on the path to healing. …
These guys are FANTASTIC!! LOVE Dr. Pitts, he is an AMAZING dentist!! Loved everything about this office!! Very professional and courteous!! GREAT job y’all, will recommend to everyone I know!! 💖 …
Loved the doctor and nurses. Very friendly receptionist
The customer service I received from the staff and doctor was excellent. They were very professional, polite and explained everything to me step by step. I would highly suggest the Oral Surgical Institute to anyone in need of their services. They’re Great!!!
I recommend this place for wisdom teeth extraction. Dr Carter is a great and friendly man. They was very helpful! I loved the patient cordinator/marketing director who handled our personal information and $$$$. 🙂
Professionalism, Punctuality (within 10min.of each appt. time!), & Awesome Expertise! If there is such a thing as a “pleasant” dental experience, this was it! I had 2 surgical extractions, & all I remember is shaking my surgeon’s (Dr. …
On Monday, August 6, 2018, I made an appointment to have my tooth extracted at OSI. I found them in a Google search. I needed an appointment right away. The staff was great. Dr. Ben, who performed my extraction, was exceptional. I have had …
The care I received from Dr. Sybo and his staff was beyond my expectations. I am however very concerned about the lack of responsiveness from the billing staff. I have called three times to speak with someone in billing and have yet to …
They’re very friendly and professional. Dr. Pitt even went above and beyond by helping me with the tooth next to the one being treated. I’m so appreciative. God bless them🥰 …
I took my daughter in to have a tooth that had an abcess under a root canal. The office staff was very nice and everything was great, even though it was getting close to closing time. She was taken in on a referral from another dentist …
The staff is awesome, I myself work in Dental + I couldn’t be happier with the personalities here! The Doc and the RDA were great to me. On the other hand, my APT was at 920am and it is currently 12:40pm + I haven’t even been called back.. …
My case manager with my insurance sent me here. I’m in desperate need of getting 8 teeth pulled so I can get my desperately needed knee replacement. I live an hour & a half away from their office. I got there, signed in & paid. The nurse …
Appointment was scheduled for 1pm for wisdom teeth extraction (all 4 of them coming out, what a doozie). I watched 5 people walk in for the same procedure and walk out before I was taken back. I waited a total of 5 hours to be taken back …
Had a rough surgery however the team was there to support me through all of it and did a great job at accommodating me for multiple last minute follow up appointments. Dr. Sybo in particular was very careful and thorough when treating me very painful case of dry socket.
These guys are good. I have had previous interactions with them because of a previous employer. Dr. Pitts knew exactly who I was and treated me like a top priority. Even with my SEVERE anxiety. …
The WORST service ever.
They tell you your appointment is at one time and then you’re literally waiting an hr or more to be seen!!! The staff is literally terrible and do not care …
Dr. Pitts is amazing! I got four teeth extracted during my ortho treatment and I felt no pain whatsoever during the healing process. …
Dr. McKenzie performed surgery on my daughter to remove a cancer from her mouth. I will recommend Dr. McKenzie to anyone I know. He explained everything to us about the procedure and put the entire family at ease. My daughter is still here …
I knew, after talking an scheduling my appointment. with Madison, this place would be 5 star! I was not disappointed, Speaks well for management for knowing the impact of 1st impressions!
All of the staff were super friendly. Got me in because it was an emergency super fast. Surety I went awesome too!
I had a very good experience at the Oral Surgical Institute. Dr. Pitts and his team were excellent caregivers. Now if they could just get my meds in order so that I can heal properly.
The staff was wonderful. Though I do not recommend having teeth extracted, I would let these folks perform it again if needed. Great group of folks.
Dr Pitts and his team at OSI are wonderful. My 15 year old had her wisdom teeth removed this summer. Dr Pitts had her laughing before surgery, then the recovery nurse was so kind to her afterwards. They made the whole process so easy with the same day consultation and surgery.
I would not recommend the Oral Surgical Institute to anyone. I had four compacted wisdom teeth extracted. I waited in the evaluation room for 2 hours and 14 minutes before my surgery. I also developed a painful infection, because they had …
This business is prompt, personal, and professional. My appointment to have a one stop shop x ray and 4 wisdom teeth pulled was only 3 days out from the time I called. The anesthesiologist had just the right mixture, because I woke up …
Had my last three wisdom teeth removed under general anesthesia on a short-notice appointment after one of them broke and began cutting my cheek. The waiting room and consultation rooms were cramped and somewhat dingy looking, which made me …
My 4 yr old son had to have a lingual frenoplasty (I’m sure I butchered the spelling) but all of the staff were so friendly and helpful and explained the procedure, recovery, costs etc. very well. It was so quick and I’m so thankful we chose to have this done at OSI.
From the moment I walked in the staff was absolutely awesome any question I had was answered my baby is 7yr. I was very nervous it was her very 1st time having a procedure and also being put to sleep but the staff totally put me at ease.
I had such a great experience here. I was so anxious about getting my wisdom teeth removed under sedation that I couldnt sleep at all the night before. The whole team was so supportive. Dr. Sybo (I did remember our conversation, haha) was …
I would not recommend this place. My daughter had her wisdom teeth taken out here. After waiting for over an hour and a half in the waiting room, the nurse comes out to tell me to pull around also informing me that my daughter was …
My appointment was at 2:40. It’s now 4:40. I just got called back and I’m wanting my wisdom teeth removed and I’m very paranoid with anyone in my mouth/being put to sleep. So I ask pros/cons and the doctor said if I be put down that “ you …
First off, I knew nothing about OSI and had actually gone to another doctor recommende by my dentist, but I stopped in his office when I went for a routine checkup with my physician who has an office in the same building so there is no bias …
This process could not have been any easier. I love the same day option. Dr. Pitts and the entire staff was amazing. They made my child completely comfortable all the way through to the end. Already recommend to a friend for their child. Thanks, Doc.
I am first time patient and happy I chose this dentist office. Everyone was kind, knew their job and made my experience the best ever.
I had my wisdom teeth removed at the office and all of the staff were very friendly and professional! Dr. McKenzie was very helpful and told me everything I needed to know about the healing process. I was very satisfied with my experience and will go back for any other procedures I need. I would recommend going here!
Dr. Pitts has excellent bed side manners. Office staff very professional. Very pleased with Oral Surgical Institute.
My daughter woke up with an abscess. I had her at her regular dental office 6 minutes after opening. I was told to take her to the ER because she will need an IV. Arrived at the ER to be told she didn’t need an IV if she didn’t have a …
The staff is simply amazing! First time getting any kind of oral surgery done and I can’t say enough how wonderful the staff it. Dr. Carter has been so great to work with and a huge thank you to Jane and Sophia who took great care of me …
My daughter went to have all 4 of her wisdom teeth extracted. Dr. Pitts and the staff were great. They kept my daughter laughing even though she was nervous. The staff called and followed up to make sure her recovery was going well. If I could give more stars I would.
Great service and price. They removed all 4 of my wisdom teeth three days ago, and the whole experience is above my expectation. I didn’t feel any discomfort during the surgery and the recovery seems to go as expected.
Dr. Pitts and the entire team at OSI are incredible! I have always dreaded having my wisdom teeth removed, but they made it as comfortable and painless as possible. I highly recommend this place because they are truly caring and skilled at what they do.
My daughter had her wisdom teeth removed there this morning and now that she is awake she said the doctor and staff were amazing to her. The office staff were so helpful as well working with our insurance they worked us in immediately. Thanks for the great service.
I would recommend this practice. Though the waiting room was obviously older (and also crowded) every person from the receptionist to the doctor’s were efficient and kind, taking time to help me understand the procedure and answer all of …
I recently had my wisdom teeth removed by Dr. McKenzie, and he and his team did an amazing job. He was extremely informative and helpful leading up to the surgery, and the procedure itself was as quick and painless as possible. Katelyn at …
I like the two lady’s in the front. They were really nice. But there’s one lady that works there and she has a bad attitude. She tried to say I can’t get the surgery without a car and she said it with a attitude. The two ladies found a way for me and I got the surgery. I wish I could tip them.
If I could give more than 5 stars I would! Best experience. Dr. Adam Pitts is wonderful and so his staff, the front office to the surgical team. I would highly recommend this practice.
Everyone is friendly, the office staff are awesome at communicating the information regarding insurance copays and expected costs and making it as easy as possible, and Dr. Pitts is fantastic and sure to give you a laugh. Highly recommend.
This surgeon is AWESOME as well as his team of healthcare providers! They all are so KIND and COMPASSIONATE to their patients.
They patiently explain everything and walk with you from beginning of procedure until the end. Thank you so much Dr.Pitts ❤️
While the wait times can be a bit long at times this is still a great place for dental work. I have had Care from them twice and both experiences were beyond exceptional. One of their surgeons was called into the emergency room by my …
Nice & professional staff. Excellent surgeons and my surgery went well. I’m so happy my dental provider referred me to this group. Highly recommend
I had a great experience with Dr. Carter and his team for my wisdom tooth extraction. It was my first time under going anesthesia, and was extremely nervous. The financial advisor provided a thorough break down of costs based on sedation vs …
I had a walk in appointment and was seen very quickly. The staff are polite and nice. Dr. Sybo done an amazing job. I I will only work with him again on any future dental procedures. I highly recommend this team.
Another Fantastic Surgery by OSI Franklin!!
Thank You Dr Sybo & Team!!
Once Again, must have been 7 peoples looked after me.
I’m Grateful for the Good you’ve brought to me. 🙏♥️💥 …
I got all four wisdom teeth extracted here today, and it was a breeze. Everyone was patient and kind with my anxiety, which I appreciated a lot as someone who had never had surgery before! The entire staff was well-informed, they explained …
OSI they took really good care of me my surgery went well.I was nervous but they assured me I would be fine they have a great team of people .
Very bad experience with the front office … I went in for an extraction with a prior appointment… Was asked not to eat anything for 6-8 hrs.. My husband and I were made to wait for 3.5 hrs with no tentative time for the extraction. The …
Fantastic experience. I walked in waited 3 min, got X-ray done, waited 5 min, saw doctor, set up payment and after 5 min I had IV in my arm ready for 4 wisdom tooth extracted. And everyone is very friendly. I’m in hospitality industry and …
I’ve put off having wisdom teeth removed since first told to do in 2012. Sometimes you just gotta do what you gotta do. After speaking with Dr. Sybo he made me less worried of the procedure and that I’m in great hands.
Dr Pitts is wonderful- he has taken great care of both me and my pre-teen son.
Dr. Sybo and his office staff were truly amazing!!! My 22 year old son developed a horrific abcess, and seen in a local E.R., who referred us to Dr. Sybo. He saw my son immediately that day. Although he couldn’t do the surgery in the …
I had a surgery last year. The cost of treatment was super expensive. I paid cos I needed to get the surgery done. My annoyance is , they went over my treatment plan several times with me. They gave me what is due on the day of surgery. …
Professional staff
Doctor listened and was very attentive to my issue. Made time for me to follow up in a few days to go over CT scans. I drove 1 hour and a half for the appointment. It was worth it.
Got wisdom teeth pulled out and they surgeons were amazing, I couldn’t ask for anything better, I was very comfortable! I had to get 3 teeth removed and I was out in 15min. Very thankful they could see in short notice as well
Thank you guys!
Great place! I was taken back promptly at the time of my appointment, and the doctor was in to see me before long. Everyone was very helpful with any questions that I had, and I feel very confident in the abilities of the doctors, nurses, and other employees at the Oral Surgical Institute.
The staff was great. Very welcoming and friendly. The dentist was very nice and informative. I took my wisdom teeth out and left the dentist in no pain and felt like I didn’t even get anything done. This shows how great of a job they did to my teeth. Highly recommend
Overall the procedures have gone fine and the Dr is friendly, the rest of the experience is obnoxious. I’ve had to remind assistants and the doctor of the full procedure, waited over an hour multiples times past my scheduled appointment …
The staff was super friendly and I had no wait time! They answered all questions went over all my options and I felt no pressure to immediately make my surgery appointment after my consultation. They were awesome I definitely recommend them!
Other than easy scheduling, nice environment, clear communication, and friendly staff, I had my best experience of oral surgical operations (tooth extraction, bone graft, implant, and abutment) here. Dr. Pitts and his team are very impressive and wonderful.
Could not have been more pleased! Dr Pitts is an outstanding surgeon. He quickly performed a fairly complex extraction and bone graft on me. No pain or even bleeding was present when finished. The staff was polite, professional and very …
Staff was friendly, worked well as a team in smooth handoffs for a seamless client experience. Dr. was kind, informative and to the point on what would occur (I had consult and surgery same day). …
Dr. Zacharias and his staff were so kind, helpful, professional and efficient. I also appreciated how willing he was to explain everything and answer all my questions.
The best dentist I’ve ever been to. And probably the only one I will ever go back to!
Everyone was sooo friendly and made me feel so at ease before surgery 💕 especially having 4 wisdom teeth removed. Dr. Sybo was great, he was very thorough and precise on what was going to take place and I appreciated it. …
The office should have reviewed my sons file before we came in. Once there we were told he needed a consultation. That is when we were told he needed a CT which they had a month or more to tell us we needed. The doctor told us it was the …
Dr is super kind staff is amazing too.
Totally recommend
The staff were very friendly and attentive but the only complaint I have is that the location of the office is far from where I live.
I just had my 4 wisdom teeth removed this morning.
They didn’t bother me but they often gave me a hard time to clean my teeth …
From consultation to procedure the staff was excellent with my sons needs and anxiety! He was instantly at ease after Meeting Dr. Sybo and on procedure day the anesthesia team helped ease him completely. I can’t say enough about how …
Dr. Zachary is very knowledgeable and did a thorough exam to determine what would be best for me. Excellent Clinician!
A return visit and the reception was pleasant. The receptionist smiled and said she remembered me…ten minutes later they called me in to see the Doctor.
The service I received from Oral Surgery Institute was great. Dr Pitts and his staff were wonderful. They were very friendly and welcoming. I highly recommend them for the services you need. Thank you so much for taking such good care of me.
Dr. Pitts and his staff are amazing! Dr. Pitts did a fantastic job and he really listens when you talk. He was able to see me and get my issue taken care of quickly. From the moment you walk in the door or call the office, they are all so …
the girls who greeted me were friendly, however even tho I arrived on time, I waited 40+ minutes to have the Dr barely look at my mouth and spent 5 minutes with me and was charged $59
I would have to say every experience I experienced from the time I walked into that office until I walked out was excellent everybody was helpful and kind the doctor explained everything to me there was nothing left to wonder about I was …
Everyone was extremely friendly and professional. Dr Pitts was very informative and I enjoyed his directness, humor and knowledge.
I’ve been here twice to have teeth extracted. Both times I’ve seen Dr. Sybo. I’ve never felt more respected and actually heard at a dentist before. The whole staff really goes above and beyond to make you feel comfortable. Due to moving 12 …
Dr Pitts is the hands down the BEST doctor ever!!
He’s kind, funny, very knowledgeable and is the best with patients with anxiety! I had a few concerns after the surgery and immediately they got me in and were …
i got my wisdom teeth pulled and EVERYONE was so nice from check in to check out! so patient! they took good care of me when i was on anesthesia and i was so scared lol! Thank you guys❤️
Very upset about paying nearly $500 BEFORE tooth extraction, then billed my insurance over $1,200! Really! I have a printout for estimated cost at $397, then the billing folks turned around and sent my insurance a $1,200 in charges. The …
Everything about this practice was exemplary. The staff was kind and efficient.
Dr Zacharias was compassionate, thorough and approachable. Grateful to receive such excellent medical care.
I’m embarrassed how much I was dreading this extraction, putting it off until the pain was unbearable. It was honestly the easiest thing I did all day. Dr. Zacharias (sorry if I misspelled) was brilliant and left me with no doubt I was in …
It was a little frustrating because we were unaware they were an hour behind and with a 5 year old that can be a lot. I will say the shining star was Madisyn at the front desk!! She is spectacular, my son was in love with her. She even …
When a place can’t tell you any kind of an idea or estimate what to be prepared for financially for a simple tooth extraction, I write them off! This place is extremely expensive and they won’t tell you that they’re probably going to charge …
Amazing staff who keep you highly informed throughout the process. From the time you walk in the doors you are treated so respectfully and every single person I came in contact with was so kind and respectful. Though I hope I don’t have to …
I visited this office to get my wisdom teeth removed. I was VERY nervous for this procedure. This office was very helpful to calm me down and make sure I was okay. I was a little skeptical about the IV sedation but I fell asleep and do not …
My experience was delightful! I loved the cheerful greeting I got from the front desk lady when I arrived. All the staff including Dr. Pitts were down to earth and I enjoyed my conversations. At my age, I’m sure I will need oral surgery …
My son had 4 wisdom teeth removed this morning at the Nashville center. The staff was extremely friendly and Dr. Sybo is the most amazing and awesome surgeon ever. He was so kind and caring with my son and Kept me updated along the way. I can’t say enough good things about him and his office staff.
I am very impressed with this office! Dr Zacharias removed a lesion from the top of my palate and I never have had an easier procedure in a very long history of dental work. He is knowledgeable, skilled and personable. The office staff …
Great staff very helpful. Please be nice to the front desk and phone operators they have their hands full. I saw Doctor Pitts for a consultation and wisdom tooth extraction, he’s a good humored and positive fellow. Very glad I came here for my operation.
Dr. Pitts is amazing. I had a complicated set of wisdom teeth that I was pretty nervous about, but I felt at ease after my consultation. Dr. Pitts is professional while also very warm and friendly. The surgery went seamlessly. Also, his staff were friendly and helpful throughout the recovery process. I highly recommend Dr. Pitts!
From the moment I walked in the door, I felt welcomed. The staff were professional and pleasant- excellent customer service!! Dr. Pitts reviewed the referral documents, performed a thorough exam, and discussed his findings and …