Horrible horrible place..evacuation I. The cove, West orange and Orange .couldn’t even get downtown to post office and your going to charge a late fee?? Well you don’t care about the people that live here
absolutely wretched. just as everyone else is saying, horrible folk that work the place and detestable prices for a very basic thing that humans and most other living things, no matter what, need. over 200 bucks this month to pay the bill …
This is the worst customer service I have ever endure. Candice and her supervisor April are very rude. Instead of explaining themselves they choose to be hostile and ignorant with any situation. I am a owner of a company and if my employees acted in such a manner they would be unemployed.
Bought in West Orange last month love the small town. HATE the powers that be. Waiting for mail box key. Wake up early for work. Use the restroom “SUPRISE” no water. Googled water department for number Call for reason. “SUPRISE” It’s …
Employees dont know there policies. Not on hand for others to review. Double charging even with one water meter and one sewer drain for a house and structure on the side. But will say it is two unit so they charge double when they dont …
Terrible customer service. Renting home and they refused to send bill to me causing my bill to be late. After much headache and having to get landlord to call while I waited I was finally able to get bill sent to me. Landlord is not local …
Same issue as a previous reviewer, being double charged for one home. Can not get help from anyone or the city due to them being an independent water company. They have no one to govern them and there are no other providers in area so …
Worst company ever. They refuse to send any other forms of bills to remind you of when the bill is due but still expects you to pay it on time. There needs to be another company that we can get water from that has better service than this. …
Never have had in issue. Thanks guys!
Not the best customer service and their prices are pretty high
Horrible horrible place..evacuation I. The cove, West orange and Orange .couldn’t even get downtown to post office and your going to charge a late fee?? Well you don’t care about the people that live here
absolutely wretched. just as everyone else is saying, horrible folk that work the place and detestable prices for a very basic thing that humans and most other living things, no matter what, need. over 200 bucks this month to pay the bill …
This is the worst customer service I have ever endure. Candice and her supervisor April are very rude. Instead of explaining themselves they choose to be hostile and ignorant with any situation. I am a owner of a company and if my employees acted in such a manner they would be unemployed.
Bought in West Orange last month love the small town. HATE the powers that be. Waiting for mail box key. Wake up early for work. Use the restroom “SUPRISE” no water. Googled water department for number Call for reason. “SUPRISE” It’s …
Employees dont know there policies. Not on hand for others to review. Double charging even with one water meter and one sewer drain for a house and structure on the side. But will say it is two unit so they charge double when they dont …
Terrible customer service. Renting home and they refused to send bill to me causing my bill to be late. After much headache and having to get landlord to call while I waited I was finally able to get bill sent to me. Landlord is not local …
Same issue as a previous reviewer, being double charged for one home. Can not get help from anyone or the city due to them being an independent water company. They have no one to govern them and there are no other providers in area so …
Worst company ever. They refuse to send any other forms of bills to remind you of when the bill is due but still expects you to pay it on time. There needs to be another company that we can get water from that has better service than this. …