Established in 1894, we are the oldest independent mutual insurance company west of the Mississippi.
| Friday | 7AM to 9PM |
| Saturday | 8:30AM to 5PM |
| Sunday | Closed |
| Monday | 7AM to 9PM |
| Tuesday | 7AM to 9PM |
| Wednesday | 7AM to 9PM |
| Thursday | 7AM to 9PM |
400 NE Bake St PO Box 808, McMinnville, OR 97128
Fair and balanced
what a beautiful facility!
I’m happy to be supporting the staff of OMI
my claim was denied for no reason
Great company! Even better is the service they provide!
Had a pleasant and easy transaction with Matt. Thank you
Hands down the most personable, relatable insurance company to have.
Great Company! Claim was handled incredibly fast and Debra is a true professional!
My dad passed away and I told them I may have to go to the funeral. A week after the funeral they fired me for one word ‘performance’. Thanks for nothing.
I buy insurance here. I am insured. When tragedy strikes, its potentially catastrophic effects on my life will be marginally mitigated by the financial wholeness afforded me by insurance.
You get 3 strikes no matter how big or small and then they will drop you. Just a warning!!
wth I never see like this company they are too slowly I was accident to car, his insurance is Oregon mutual thats was 2 month ago but until now they didn’t anything also I can’t use my phone, and I can’t go to the physical therapy I’m too annoying this company if you want to buy this is insurance don’t do that
Bob Bafaro is very professional, thorough, prompt and courteous during this claim. Would highly recommend Mr. Bafaro. Very pleased with this tranaction.
Trying to help a friend who was hit by no fault of his own by a person who had this insurance. Tried to work with Mr. Dietz at Oregon Mutual Insurance company and he was extremely rude and not helpful at all. I would never use these guys.
Customer service skills quite disappointing.
…due to lack of response and communication from Marshall and Supervisor Robin, …
My house was robbed Christmas day 2019. Oregon Mutual was very easy to work with on my case file. Thanks so much!
Horrible agency to deal with. Claims adjuster Barb was incompetent and stalled things out to try to reach the statute of limitations in order to not have to pay on a claim. Nothing but a horrible experience with these people.
Oregon mutual is an outstanding insurance company that I am very happy to be affiliated with, there service is always outstanding and prompt. I recommend this company to all my friends and family.
I have been dealing with this company for a number of years. John Peil the Sr.Adjuster has been incredibly responsive to me and my customers. I very highly recommend this company. The entire staff is friendly, courteous and a pleasure to deal with.
Horrible company. We had insurance on 2 rental properties for 8 years, always paid on time and never filed a claim. They decided not to renew and never informed us, they told one mortgage holder who informed us. Now we have to scramble to find new insurance.
I had a horrible experience with this company. They were unresponsive with my claim and very rude. Ostensibly to save money, they fabricated evidence against me in order to deny my claim. They contacted neither of my witnesses, leaving …
Tom Anderson has been awesome. He always either answers the phone or gets right back to me. Tom is funny and very polite in my opinion. It is always an unfortunate situation to be without my car and dealing with an accident, but I am very happy that they are paying for a rental.
Oregon Mutual can be a real ally when you need it most. You can tell that customer service and claims satisfaction are the top priorities for Oregon Mutual.
Tom Anderson is my claim representative. Not only has he been condenscending and disrespectful towards myself, but also my girlfriend on several occasions. The only contact has been email were he falsely accused me of things that never …
These are the worst people I have ever came into contact with. Their insured ran a red light and totalled my 17 year old son’s car and we have been waiting for over a month for our sons car to be replaced no rental or anything. The lady …
I had a terrible bike accident and gave my health insurance card at the hospital. A few months later my health insurance carrier determined that I should have filed the claim with my auto insurance and they rescinded all payments they had …
Had a bad leak in my crawl space and it was taken care of by Oregon Mutual home owners. The claims adjuster Steve Flabel did a great job, always answered my questions and calls in a professional manner.
Oregon Mutual is one of the best companies. Great underwriters, adjusters & management. A very honest company that always does the right thing.
In the end my claim was taken care of, but my agent never checked back with me. Once the other insurance carrier claimed responsibility for the damage to my car, I never heard from my agent again. Customer service is definitely lacking at Oregon Mutual.
Recently experienced severe hail damage to our home. Oregon Mutual was there to help from Agent to Adjuster to Claims administration and payment. Outstanding service top to bottom. Great Company, you ought to switch.
I must say being a new client of Oregon Mutual Insurance Company that I am thoroughly impressed with their willingness to go above and beyond to help me out. I spoke with Amy in customer service and she was incredibly helpful in making sure …
Could not say more about this company. I have had 2 claims in less then a year, first one I hit a deer and damaged my car, second my wife passed away in an accident. All I can say is this insurance company stood behind me. First claim …
Oregon Mutual is a great regional carrier offering comprehensive insurance products for farm, business and personal insurance. They are competitive and offer outstanding claim service. Our agency is proud to represent Oregon Mutual Insurance Company.
Buyer BEWARE! I normally don’t review companies. In fact, a company has to be really amazing or really bad for me to leave a review. With that said, Oregon Mutual is the bottom of the barrel. Your rate is a revolving door and they never …
My husband and I fell victim to an unusual event involving our RV. There were at least 25 other claimants (who had other insurance) also facing the same injustice. Our insurance with Oregon Mutual came through for us even though the …
You won’t find a company that takes better care of their clients than Oregon Mutual. When something happens, OM steps in and strives to take the stress away. They communicate clearly, outline what is to be expected during the process, and …
I do NOT recommend Oregon Mutual. I had a homeowner’s policy with Oregon Mutual for 9+ years, and never had a claim of any kind. None. After getting a quote from a different company, which would save me $110/year, I decided to change …
When I first signed up with OMI my premiums were very competitive and reasonable. Roughly a year in I had a fender bender in a parking lot, I was at fault, that was a less than $400 claim to fix the other persons car, basically paint. My …
Horrible insurance. Let me tell you what they did to my mom. 45 year customer through Hagen & Hamilton. She had a water leak in her laundry room call Oregon Mutual the agent Anthony Vasquez tells her he’ll come over and help. He comes over …
I went through a horrible experience in the Nov. 18 northern California Camp Fire.
Oregon Mutual and specifically my senior claims person was wonderful to deal …
After many years now. We refinanced our house. They paid a whole year of premium. Oregon mutual canceled policy for no reason. Nor has sent us a cancelation notice. Our insurance broker called us. Not you. Please post reviews with the bbb to help shut these scum bags down.
lack of communication – we were hit by someone who has this insurance – talking to this company is horrendous. They do not follow up – they do not send you details. It took over 3 weeks to send out a check due to them not having …
We have our auto and homeowners with Oregon Mutual. This company is very easy to work with. Very professional, friendly, efficient and fair They made dealing with a bad situation less stressful. Mark Matune was our adjuster and couldn’t …
I cannot express what a blessing Shelly was when my husband and I found ourselves stranded in Missoula, Montana, on the second day of a 6-week trip from Washington state to Tennessee. Our 30′ Cougar travel trailer blew a tire 50 miles west …
As a Broker we deal with a lot of companies & for the most part they are good people who try hard. Then sometimes you find a real gem, and I did with Oregon Mutual. They have been very helpful to our agency in terms of service & support …
I ended up getting Oregon Mutual Insurance after one of their clients hit my truck. They treated me so good during the process, I wondered ‘If they treat other people this nice, just imagine how well they treat their own clients’. Haven’t had a claim yet, but I am confident I will be taken care of.
I am very pleased with the quick response I received from the claims department. I made the switch to Oregon Mutual from one of the top property and casualty insurance carriers several years ago and I have never regretted my decision. I …
While on vacation we had a small water leak that totally destroyed our kitchen and wood floors. Notified Oregon Mutual and they responded quickly and efficiently. Mind you we are in Southern California, in the middle of the crazy Covid …
I’ve had Mutual of Oregon for about a year now. I recently had a small fire in my garage as was very impressed. I reached out the same day and Mark Metune in the claims department was very helpful. I was contacted less than an hour later …
I’ve left voicemails with two different adjusters and called customer service multiple times trying to get a status update on my claim after getting rear ended by someone driving a sprinter van for a corporation insured by them. They don’t respond. Not a single call back and it’s been a week since I was rear ended.