(Translated by Google) Terrible bank. I feel like they go out of their way to avoid giving you the money you go out of your way to earn. The service is horrible. …
(Translated by Google) They never answer the phone. They should have more respect for customers….. Without customers there would be no bank. PEDANT, LEARN TO BE HUMBLE. …
(Translated by Google) This is rubbish from the bank… my mortgage goes to Oriental and I’ve been trying to talk to someone for two weeks and THEY DON’T ANSWER… neither the phone nor emails… they’re irresponsible. I put 1 star because …
(Translated by Google) They are extremely slow in customer service. My account changed to Oriental and they don’t attend you in any Oriental bank. Two and a half hours to pay and I couldn’t make the payment. Day 07/16/2020. Time from 2:00 …
(Translated by Google) The dating service does not work by cell. Branches can’t give you an appointment either, it would be logical, with First Bank they gave me an appointment at the branch for the same day and I opened 2 accounts in 15 …
(Translated by Google) They are lousy. In the Hatillo branch, the one that assisted me when I filled out the application, Damaris Viruet never followed up on my case, she lost the documents that I gave her, then the Hayo Rey branch is the …
(Translated by Google) Since January 2021 they changed us from Scotiabank to you. My experience has not been satisfactory if I compare it with Scotiabank. They do not answer the phones, nor the messages that I send them through their …
(Translated by Google) Customer Service is completely inefficient. They do not solve the problem for me. They don’t give me an appointment to go talk to a manager. They also do not communicate me with a supervisor. The service is terrible. …
(Translated by Google) In my previous review I expressed the horrible customer service of this bank. When it comes to granting loans they are diligent, but then customer service does not exist. …
(Translated by Google) The worst financial experience I have ever had in my life. I made the mistake of financing a vehicle with oriental and it has been a nightmare that never seems to end. Since I financed my vehicle with oriental, I have …
(Translated by Google) The lousy service they are providing is unbelievable. I have a credit card with them and it turns out that since November 2020 they have not reported anything to the credit agencies. I’ve been trying to resolve that …
(Translated by Google) The service is terrible. Mrs. Elsa Pagán is hostile and bitter. I have several relationships with them and it is always a problem with that lady. It is as if she did not want to work. This time I ask to speak to her …
It’s a disaster! Customer service does not answer. An hour and a half long and customer service never answered. They ask you to download an app which doesn’t work.
Customer service is nonexistent! The phone app does not work, still have to travel to the branch to make a deposit. The reps on the phone have no answers and they promise to call back but it never happens. Restrictive policies and can never talk to a supervisor or manager if your issue is not very common.
This comment is for Oriental in general, not the facility in itself. Since the change from R&G, many conversion problems and procedures that are cumbersome & lack of knowledgable personnel. The bank truly needs to revaluate its …
(Translated by Google) Don’t be fooled by these people.
Today I returned to this branch to close an account that I had tried to close …
(Translated by Google) Fast and friendly service.
(Original)
Servicio rápido y amable.
(Translated by Google) It is a great bank with good services
(Original) …
(Translated by Google) They are a good staff.
(Original)
Son un personal bueno.
(Translated by Google) It does not work. Unable to search info. OF branch. Schedule. …
(Translated by Google) Terrible bank. I feel like they go out of their way to avoid giving you the money you go out of your way to earn. The service is horrible. …
(Translated by Google) your virtual banking
(Original)
Tu banca virtual
(Translated by Google) They never answer the phone. They should have more respect for customers….. Without customers there would be no bank. PEDANT, LEARN TO BE HUMBLE. …
(Translated by Google) This is rubbish from the bank… my mortgage goes to Oriental and I’ve been trying to talk to someone for two weeks and THEY DON’T ANSWER… neither the phone nor emails… they’re irresponsible. I put 1 star because …
(Translated by Google) I would give it 0 stars… I would give it 0 but you can’t… …
(Translated by Google) They are extremely slow in customer service. My account changed to Oriental and they don’t attend you in any Oriental bank. Two and a half hours to pay and I couldn’t make the payment. Day 07/16/2020. Time from 2:00 …
(Translated by Google) The dating service does not work by cell. Branches can’t give you an appointment either, it would be logical, with First Bank they gave me an appointment at the branch for the same day and I opened 2 accounts in 15 …
(Translated by Google) They are lousy. In the Hatillo branch, the one that assisted me when I filled out the application, Damaris Viruet never followed up on my case, she lost the documents that I gave her, then the Hayo Rey branch is the …
(Translated by Google) This is the most beautiful thing in the banking area. A recommended place for you to come and visit. …
(Translated by Google) Since January 2021 they changed us from Scotiabank to you. My experience has not been satisfactory if I compare it with Scotiabank. They do not answer the phones, nor the messages that I send them through their …
(Translated by Google) Customer Service is completely inefficient. They do not solve the problem for me. They don’t give me an appointment to go talk to a manager. They also do not communicate me with a supervisor. The service is terrible. …
(Translated by Google) In my previous review I expressed the horrible customer service of this bank. When it comes to granting loans they are diligent, but then customer service does not exist. …
(Translated by Google) The worst financial experience I have ever had in my life. I made the mistake of financing a vehicle with oriental and it has been a nightmare that never seems to end. Since I financed my vehicle with oriental, I have …
(Translated by Google) The lousy service they are providing is unbelievable. I have a credit card with them and it turns out that since November 2020 they have not reported anything to the credit agencies. I’ve been trying to resolve that …
(Translated by Google) The service is terrible. Mrs. Elsa Pagán is hostile and bitter. I have several relationships with them and it is always a problem with that lady. It is as if she did not want to work. This time I ask to speak to her …
Excellent bank
Fair Bank
It’s a disaster! Customer service does not answer. An hour and a half long and customer service never answered. They ask you to download an app which doesn’t work.
Great service and options for commercial customers.
Customer service is nonexistent! The phone app does not work, still have to travel to the branch to make a deposit. The reps on the phone have no answers and they promise to call back but it never happens. Restrictive policies and can never talk to a supervisor or manager if your issue is not very common.
This comment is for Oriental in general, not the facility in itself. Since the change from R&G, many conversion problems and procedures that are cumbersome & lack of knowledgable personnel. The bank truly needs to revaluate its …