Orlando Family Medical Inc at 1718 Woolco Way in Orlando, FL. Read about, contact, get directions and find other Physicians & Surgeons. Tel: … See more
(Translated by Google) DO NOT GO TO THIS PLACE!!!
I want everyone to know the lack of professionalism of both the “CUSTOMER SERVICE” staff and their doctors. In my case, they made me pay for lost documents, …
(Translated by Google) If I could give it zero I give it to them very slowly, they never pick up the phone. Dating is too far… there is never a solution …
(Translated by Google) This place is a nightmare. They make an appointment for him, then he has to wait 2 hours to be seen, when they finally call him and he thinks they are going to see him, he has to wait 40 more minutes in another …
(Translated by Google) This clinic is useless. They want to serve about 20 patients in an hour, and the waiting time is a minimum of 2 hours. It is unacceptable. Additionally, you make an appointment with a specific Dr (that is, Dra Roman) …
(Translated by Google) I don’t like having to give bad reviews, if I could I would remove the star. But it is the 2nd time I have come here and although it is by appointment they made me wait for hours in a waiting room to call me to …
(Translated by Google) I have always had bad experiences in this place. I do not go to another clinic because it is close to me. Here there is tremendous disorganization in all areas, reception, laboratories, doctors. If you try to make an …
(Translated by Google) AWFUL SERVICE ONE MAKES AN APPOINTMENT FOR THE INSURANCE APPLICATION, THEY CONFIRM THE APPOINTMENT AND THEN THEY TELL YOU THAT THEY DIDN’T APPROVE IT AND THEY CAN’T ATTEND YOU, BLAMING THE INSURANCE. I DO NOT …
(Translated by Google) Very bad doctors, more like assistants to the main doctor because if they were a real doctor they would decide to fill out documentation from employers saying that one has a medical problem (which they themselves …
(Translated by Google) Unfortunately it does not allow me to put 0 stars. DO NOT VISIT ANY OF THE DOCTORS IN THIS OFFICE. Unprofessional/unprofessional place, abnormal waiting, appointment cancellations without prior notice, in short, this …
(Translated by Google) Wow, this is incredible, they have so many patients who cannot attend to them as they deserve and they give you an appointment for an hour and you are waiting for more than 5 hours to be attended to, this makes no …
(Translated by Google) I am putting a star because there is no option to put zero. Currently we have 2 HOURS!!! waiting for the Dr to come see my grandmother. If they cannot attend at the time that is the appointment. At least call patients …
(Translated by Google) Office of Poinciana and Oak Street Horrible almost 4 hours of waiting and it is not the first time that happens they give you an appointment with time for nothing because they never call you at that time. And as if …
(Translated by Google) Honestly disappointment, almost 4 hours of waiting and it’s not the first time. And as if that were not enough, I go to the receptionist to see what happens that they do not call me and she tells me that they put me …
(Translated by Google) I would give them less than 0 to be honest, the service is lousy, one calls and they don’t answer 😡 the voicemail comes out and all the options are full and if they answer they say that the call is online and they …
(Translated by Google) If I could give it 0 or I’ll give it 0. They give you an appointment for an hour and they come to see you 2 hours later, you lose the day here. You make an appointment with a doctor. And someone else sees you. When …
(Translated by Google) if there was something less than “0” believe me I would rate it, don’t go to this center, they are ‘”NEFASTIC”, we change appointments at the last minute to postpone them for a month, when you call the number it only …
(Translated by Google) Do not visit this place, my wife and I have twice had to wait almost 2 hours to be taken care of. And yesterday, Friday, March 19, at lunchtime a woman named Yaritza Morales attended us and was very rude to my wife. …
(Translated by Google) If your medical condition can give you the time to look for another place to be treated, I recommend that you do so. THIS IS THE WORST MEDICAL SERVICE IN WHICH I HAVE BEEN TREATED. keep in mind that the waiting time …
(Translated by Google) I DO NOT RECOMMEND IT TO ANYONE. This is the WORST medical site. They give you an appointment and serve you 3 hours later than the indicated time. You send them a fax and they never receive it, so you take the papers …
(Translated by Google) Too much waiting time. The appointment was for 8:30 and at 10:15 even in the waiting room they had not even taken my vitals. I had to return the next day because the Dr refused to give me a routine prescription …
(Translated by Google) Too much waiting!!!! Poor attention from the reception staff. They give you an appointment with a Dr. Another ends up taking care of you. Both the staff and the doctors are rude, I do not recommend it at all! My …
(Translated by Google) Today I had my first appointment at this office, I arrived 15 minutes before the appointment as requested and despite the difficulty in finding a parking space, I managed to arrive at the door on time. I was with my 2 …
(Translated by Google) It is unfair that the lady who is the supervisor in charge of the office that they have in Oak St. changes the appointments of the people when one arrives on time and the secretaries that they have attending the front …
(Translated by Google) Roman my doctor is the best. But the center is a DISASTER for hours waiting but you arrive 2 minutes late and a terrible problem is caused by the receptionists of TERROR. …
(Translated by Google) Today I went to the office to get a referral to give my daughter the test and they told me it had to be virtual. I wait a virtual hour and the Doctor never connects. I call the office and can’t get anyone. I try to …
(Translated by Google) Totally inefficient the times that I have visited the center I saw the mistreatment of other patients, bad attitudes and lack of empathy on the part of the staff. But from there to playing with the health of the …
(Translated by Google) Terrible service. When an appointment is scheduled, they say that there is an error in the system or that it is the fault of the insurance. They are disorganized and rude. Several friends have had a bad experience …
(Translated by Google) Super bad service, the waiting times are eternal for everything, you arrive early for your appointment but they don’t attend you until 1 hour later, it can even take you longer, the wait is for everything, for them to …
(Translated by Google) This clinic is really disgusting, when you have an appointment you wait for hours to be seen because they make too many people at the same time and they make appointments above their capacity. …
(Translated by Google) After reading the opinions, I witness that it is not all the fault of customer service or of the operators who are on the phone, they have a lot of pressure from the supervisors, they do not care if the operator is …
(Translated by Google) Terrible service. 1 star because there is no way to put zero. They do not respect the time of the appointment (delay of more than 1 hour), then the consultation only lasts 5 minutes (to order laboratories), the …
(Translated by Google) The attention of the reception staff is very good but they are disorganized.
I had an appointment at 10:30 yesterday June 23, 2021 and it was 1:45 in the …
(Translated by Google) Unprofessional service They have a big problem with a lack of doctors and when they call you to confirm they do not give you details of changing offices. I hope they can improve soon …
(Translated by Google) Terrible service, NOT EVEN THE DIRECTOR IS USED TO HAVE SUCH A BAD SERVICE, THE TELEPHONE SERVICE IS NOT USED EITHER AND NOBODY HAS TAKEN THEIR TIME TO TRY TO CALL AND REALIZE THAT THEY NEVER ANSWER. CHANGE ALL THE …
(Translated by Google) They are arbitrary and violate the rights of people they did not attend me because I forgot to wear the mask when it is no longer mandatory I had an appointment and I arrived early but they were very rude emphasizing …
(Translated by Google) If I could give 0 star I would give it, the worst clinic I have ever been to, I was from 9 to 1 in the afternoon without eating and without attending, waste of time going there and terrible service they treat super …
(Translated by Google) I went to the Davenport office, it’s a new office, the attention of the check-in girl, something hateful! I CANNOT UNDERSTAND that being in the middle of nowhere they don’t have a mask to offer the patient and if you …
(Translated by Google) Unfortunate reality of this medical care center.
Since 2020 I must have priority follow-ups but I made the decision not to return. …
(Translated by Google) Totally disappointed in this place! I’ve been with them for years and I’m tired of it! I have been waiting since August for the authorization of a referral for some therapies and each time they either do not send the …
(Translated by Google) I asked for my appointment on May 31 for June 6, I arrived 15 minutes earlier as the insurance indicated and when I arrived they told me that they moved my appointment to August, “they sent me a voice message” that …
(Translated by Google) They do not have an order or control, they do not respect the time of the appointment so that they set a specific time where one has to arrive 20 to 15 minutes before. An hour and a half waiting fasting for some lab …
(Translated by Google) They really urgently need a new administrator or a new medical director who attends to so many complaints, beginning with the fact that they do not answer the phone, terrible service at the counter, horrible doctors, …
(Translated by Google) Horrible every time it gets worse the wait is horrible they give you an hour for your appointment and they serve you 2 hours later…. But if you arrive 5 minutes late, they cancel your appointment… really, the wait is …
(Translated by Google) The worst Clinic. To authorize medicines, the patient dies and they don’t send the medicines on time! Appointment at 10 am and you leave at 3 pm horrible …
(Translated by Google) Very bad attention from the staff that attends at the entrance, they have no organization and respect for the patients. It is a pity that the first impression is people like those who serve in that place. I do not …
(Translated by Google) They do not answer the phone if it is Spanish. I went 3 weeks without blood pressure medication, still going to the office to send the prescription because they never sent it to the pharmacy. I don’t have a car to go …
(Translated by Google) Really terrible the worst place you can go to take care of your health, dr. Emilio is polite and polite, a great professional, but the front desk service makes patients run away. This is my second time and they leave …
The overbooking here is so unfair! Do not come here for bloodwork or wait for bloodwork to be taken here. It is now after 12pm and I have been waiting (fasting) for bloodwork all morning. My appointment was at 8:30. 8:30 schedule …
Just do not come here, you will waste your day, sad part is the dont give a damn about you I walked out and they looked down knowing the reason like this happens on a regular basis
Dont come to this place my husband had a apt at 830 this morning and it’s now over 2 hours later and still not seen they have a front waiting area and then move you to an other waiting area place is over packed and staff is rude never have I been to a place that is like this and I wont be coming back
This place is a joke. They over book and the doctors are barely in time. Making an appointment here and walking in of the street has the same wait time.
THIS PLACE DESERVES NO STARS! I REQUESTED TO BE THE DOCTORS FIRST PATIENT IN THE MORNING 8a.m BECAUSE I HAVE TO GO STRAIGHT TO WORK AFTERWARDS. I GOT TO THE OFFICE AT 7:20a.m. & NOTICED WHEN I SIGNED IN THAT ANOTHER PATIENT IN LINE IN FRONT …
If you have 2.5 hours to waste to see a doctor each time you have an appointment then this might be the place for you. If not, I suggest not wasting your time there.
Horrible place , unprofessional nurses or doctors, wait too long, very rude front desk, ghetto place. Will be changing the doctor very soon. Nurses dont know what they doing.
Contacted office several times attempted to reach anybody in office to attain basic information. Nobody answered and was sent to several voicemail boxes.
Horrible Service , nurses and desk staff make fun of patients, you have to wait up to 2 hours after your apt time to see a nurse to take your vitals and then God knows how long to see the actual Dr. do not waste your time here!
PLEASE ANSWER THE PHONE !!! Some people don’t have time to go there make a appointment and come back another day !
The staff IS nice but DI SOMETHING W THE PHONE PLEASEEEEEEE!!!!!
Very unprofessional, they took over an hour and a half to move us into the back and kept us waiting . The staff always comes up with excuses as to why it takes so long ! They made us come in when it really wasn’t necessary just to get the insurance money ! Do not recommend this place, this will be our last visit .
This doctors office is corrupt and they take advantage of people and abuse the Medicaid system. They don’t care about your treatment, they care about making money…
If you have an appointment at a certain time you wait over an hour just for the receptionist to call you then you have to sit down and wait another hour or more to be called to the back then you have to sit in another waiting room and wait …
No parking had to park across the street. Also so many people waiting that there’s no where to sit. You have to wait almost 4 hours to see a doctor. Will never come back here it’s a joke
Horrible place would never recommend to anyone to come here bad service from the front desk and they give you the run around they just don’t know how to do their jobs , it does not even deserve a star, new staff recommended period
It’s sad the health department 😢 allows them to operate.. Every single thing mentioned in this comment section is 💯%true. So Utilize their service at your own risk!!! Or let’s all come together & make a huge complaint that we know they can’t deny & shut them down.. …
The worse dr experience ever… I don’t wanna even talk about.. but I wish you good luck in trying to get in touch with them, they never answer the phone and if they did you will have to stay on the phone for over 40 min and then you will …
I have been attending this office for over 3 years now, i competely love seeing my doctor which is Dr.Damacio Pagan Rodriguez hes a great doctor !! The staff is great they are amazing from the girls on the front to the ones in the check out , I wouldnt change this office.
First the asked me to be there at 8 because my appointment i was on time and i waited 2 hours
After that they changed my appointment date without letting me know after that …
I call the law but 1 my father going to the dr that supposible sirugy other clinic special ,Dr take the big mas in office mal practices my dad diabetic take infection .2 think that su possible special need priority in florida state but dr …
If I could give this place a 0 star rating I would. The only person to give this unorganized establishment a 5 star rating was somebody associated with doctor Alvarez and his goons. Please think twice before considering this place. Avoid it like a bad habit.
Literally so bad …. I have never been so disappointed in a business ever ! They do not care about anyone and don’t want to work obviously don’t care about their patients I’ve waiting 2 months to get put in school because of them it’s not fair and when I do go I get told I can’t pick up my own documents when I’m of age …
If you come in here don’t expect to be seen until 3-4 hours after your appointment time. In fact, save yourself the headache and don’t come at all. This place is trash.
This place is a joke. Everytime they schedule me I have to wait more than 2 hours just to give me lab results. The waiting room keeps getting emptier and the longer they take. Changing from this place right away
Great Human Quality Doctor in MD Matos and Velez, good attention on patient concern, tone to communicate and get results. Thanks for your attention and improve my health.
I had a employment interview at 9:30 am it’s now 11:27 and I have not been called. After reading former employee’s reviews, I’ve decided to exit left.
Scarry
Stay away, they make you pay 30.00 for a form and three weeks late no one knows what happen to it. Worst clinic ever, I lome dr roman but the staff needs so much training they hire produce worker to do a nurse job,
Dr. Raquel Roman Robles is a very good healthcare provider. She has been my primary care physician since August 2018. She is super nice and gives 100% attention, making me feel like I am her only patient. She has worked with me this past …
They don’t even DESERVE TO BE OPEN! DONT VISIT!
We’re new to the area & my mom visited this place for the first time to get a general CHECK UP & got baker acted!!! …
I was very skeptical at first about coming to the office by reading the reviews. BUT when I arrived to my first appointment the staff is very nice and polite. My appointment was with Dr. Roman, she was very professional and very friendly. I definitely recommend this office.
Wonderful stuff, but sadly it makes you think on changing your doctor office just for the absolutely LONG waits on the waiting area..
I don’t understand why they don’t find a solution for it . I hope they really read the reviews and think about their patients
Never had a problem with the service and doctors. Yes sometimes the wait times can be long but some people obviously have no patience…sign of the times I guess.
They see children as young as 2 months, but don’t provide vaccines. Wouldn’t recommend as a primary doctor for a child because you’ll have to take them elsewhere for there immunization. It is better to take a child to the pediatrics because they would provide you with everything you will need including immunization for your children.
1 star because I can’t give ZERO stars. 3 hrs waiting… and I’m still at the reception! Room was packed when I arrived. It is now almost empty, complained, they said they don’t know why the delay, still nothing has been done and people …
Not too much parking space and you have to wait toooo long. From the time you get to the office until the the time you leave it’s like 3 hours or more even if you an appointment! They book 3 or 4 patients at the same time.😒 …
This is the worst clinic i have ever taken my kids to my son has high blood pressure an has been diagnose since he was 11 and this Doctor Pagan told me that I just had to put him on a diet that he didn’t have high blood pressure . These …
Red flags all over when I’ve been to this location. They don’t care about their patients, their health nor their time. All the want to do so accumulate as many people as they can, rush them the door to be able to collect their insurance money. Will be changing doctors asap. No integrity whatsoever.
This place is terrible SOCIAL DISTANCING IS NOT IN EFFECT ‼️ People aren’t wearing mask. They don’t see you at your appointment time or even close to it. I went to this office for an appointment 3 separate times because they weren’t seeing …
This is one of the worst offices I’ve been too. As sick as I am I shouldn’t have to wait to long. I’ve been waiting for two hours and there are only five patients here. One thing they did fast was take my payment.
The waiting time is extremely long like you will have an appointment at 11am and still 1pm and no one is assisting you, if you have an appointment is for you to be assisted at that particular time and not 2hr to 2:30hr later! Need more meds or reorganization
Dr Pagan is a awesome, caring, dr he really listen and take the time to hear your concern I live in Lake county and continue going to Kissimmee Just for him however I am so sad he workS with people or corporation that gave a lot of work …
you WILL wait at least 2 hours to be seen, theres no doubt about it. if you have an appt and get there early, you will still wait a ridiculous amount of time in the waiting room to be let into ANOTHER waiting room. bring a snack. this place sucks and i hate coming here.
The short fat guy who calls himself a doctor almost killed me! My blood sugar was high on one test and he immediately put me on a high dose of insulin…almost blew up my pancreas!! He is horrible!!! I wasn’t diabetic! They deserve 0 stars …
There’s always an incredible wait time to be seen-with an appointment— for 2 minutes no matter the time or day. I hate this place. No connection to the doctors and they don’t pay attention to any of their patients.
This is my second time here! One for medical yearly labs and now for fallow up.. forst time with appointment i waited 2 and half hours for labs to be made on me and see the doctor, today for fallow up appointment at 10:45 i got here at …
I would give 0 to this people ,i make an appoinment in kissimmee office also they send confirmation to my phone for today morning at this location next to my house when i arrive they said i am full and i have to go to poinciana office, this …
This doctors office is only looking to bleed your insurance company of money. They do not like to refer you to specialists and want to do everything in the office. NOTE: You are not a heart doctor and you have no business trying to act like you are!
LITERALLY, the worst place to go. I had an appointment at 9am and wasn’t seen until 10:50. Almost 2 hours!! I asked for a refund because i was going to leave and THEN they finally saw me. I was very frustrated they had me waiting with NO …
I hate coming here, only reason I do is because my insurance assigned this office and it’s the closest office to my home. The wait time is absolutely ridiculous! As a mom, it’s frustrating to have to wait several hours with your child. Not convenient at all. Make sure to plan on being there at LEAST 3 hours and that’s no exaggeration.
I had to wait to long, I keep telling my Dr that my cholestorol medicine
makes me sick he refuses to change it and he tell me me I am not compliance with my meds and diet.Dr. pagan just lost 2 patients and will loose more he has a …
Worst place ever! My mother was diagnosed with a life treating disease and they could care less for what was best for her. They let me wait for almost 2 hours to talk to the manager Dinelia Ortiz and she didn’t face me to hear my concerns …
We had an appointment confirmed through the Oscar app and when we walk in and talk to the lady at front desk she said they didn’t found us on their system , just waste of time , do not come to this place
Doctor is very good, but the waiting time is minimum 2 hours after your appointment time, I asked the front desk about who can I submit a complaint about it, they say the supervisor, I asked to talk to the supervisor and it never showed up, …
This office is horrible with overbooking. If you made an appointment at 8:30 am expect to be there 3 to 4 hours!!!! The doctors are very nice but the office is super inefficient.
My wife had a 10:30am appointment and I had an 11:15am appointment just to check our results. It’s 12pm now and We haven’t been called in yet. I went to check why it was taking so long to be called in and they said there were still three people ahead of us. Are you kidding me? I will never come back to this place again!!!
The wait times are ridiculously long they constantly over booking appointments. I’m there almost 2 hrs waiting to be seen to be given test results they definitely need a better system and way to go over test results. I don’t understand why this can’t be done through the app and book an appointment as NEEDED!
I scheduled a 4pm appointment and wasn’t seen by Dr. Ramon Acosta until 5:15. He was rude, impatient, and dismissive. He had the wrong information as to why I was being seen, and kept typing on his computer instead of listening to me. He …
If I could give it no stars I will. I called made an appointment for my son showed up in time and was told he needed to go to another location. How unprofessional is that your office made a mistake and can’t accommodate his appointment. Wouldn’t recommend this place even if it was an emergency.
I don’t come to this facility unless you have all day!
I had an appt at 9am and the nurse didn’t call me until around 1pm. Then they put you another waiting area for another hour. The worst place ever!!! …
For me this place don’t even deserve half a star. This is the worst medical office out there. The staff is disrespectful and very un professional and the Dr. Doesn’t listen to the patients needs, he keeps scheduling to charge the insurance. …
It’s horrible! But that’s what you get with public assistance. My appointment was at 8:15am didn’t get called in until 9:20 am for me to have to wait another hour! They need to manage time better! Place sucks!
the worst service of my life, first they told me that they dont have spaces for me in the kissimmee location if i can go to poiciana where they can give me the service when i drive from kissimmee to poinciana and do alway the burocratic …
This is the worst doctors office in Kissimmee. Rude staff, they over book so the wait time is a minimum of three hours and the doctors have no clue on medicine. The doctor my mom had was horrible and has no clue of what she is doing. My mom …
This is a horrible unprofessional “doctor”, easy to spot that all he is trying to do is get as much possible out of the insurance companies, very unprofessional, had an appointment and make me way about and hr after the appointment time. to …
This clinic including the people on the front desk and all the responsible ones are extremely rude, racist and definitely don’t wanna do any kind of work. I came with my father who’s paralyzed cause he needed a referral to his urologist, …
I begin using this office as a new patient and in this time their were a few issues found. A prescription was called in for me without my knowledge. I’ve been calling the office for the last two weeks to get an explanation of what the …
I would go as far to say that Orlando Family Medical, is one of the best medical practices in the country. The doctors are caring and really listen to you, and the medical staff is the best ever. I’ve never been to a medical office of any …
If you care about your family, do NOT bring them to this clinic. I’ve never had a worse experience under the care of so called “medical professionals”. I went in for a physical and bloodwork and I waited for well over an hour to be seen for …
My daughters and I have been to their offices in Poinciana , Orlando and Kissimmee … We have been their patient for approximately 5 years , until today ! If you are late they won’t see you, getting help on the phone is impossible, you …
Don’t recommend it all!!! They give you an appt at a especific time and they call you 3 hours later and it’s not once in a blue moon, it’s all the time. All you hear in the waiting area is patient complaining on how they have to wait 2 to 3 …
I have been going to them for seven years and truly can I say that I will go there and wait patiently because he takes his time with each patient. He has helped me in so much to improve my health I will always be grateful to all the doctors …
The waiting time is ridiculous and then on top of that when it’s your appointment after waiting almost 3 hours they assign you with another doctor, not the one you requested for the appointment. I have my lab results back waiting for them …
I don’t know where to start, the staff was very friendly, the nurses were very friendly! I had to wait more than 3 hours to be treated, but nothing compares to what happened to me next, the doctor “(jose lizardi PAC)” is the least …
The “hurry up and wait” office; I’m glad I only have to bring someone here for their appointments and am not a patient myself. How do you make a disabled person with severe back problems from multiple surgeries sit in a waiting room for 3 hours?
This place is absolutely THE WORST. The doctor hardly speaks English and doesnt even know common prescription medications. He looked them up while I was talking to him. He advised me NOT to quit smoking until he was done adjusting my …
I’m Not one to write reviews but dude what the heck ??? Previous reviews are correct. No parking, they overbook their appointments and yes you have to wait hours. I was diagnosed with a Skin infection and was prescribed antibiotics and …
Quite frankly one of the worst doctor’s offices around hands down. Don’t like to answer their phones, nor their own message service when you leave one. ATROCIOUS at being able to get referrals for specialist when needed and won’t answer …
This site is the worst medical service that exists, the staff is totally incompetent in all aspects, even more so customer service. They never have a positive response to help you, on the contrary they ignore you! Waiting time of almost 1.5 hours to 2 hours for a laboratory sample! Useless!
Terrible experience. I had an appointment at 3:30. It was 4:30 and I was still waiting for them to call me. When they finally called me they check my blood pressure and sent me to another waiting area where I had to wait for about other 30 …
This office is receiving 1 star ONLY because the receptionist (young brunette) was phenomenal. She was polite, attentive and extremely helpful. The entire check in process for a new patient was thoroughly explained. HOWEVER, I arrived …
Wow I wish I would of read these reviews before I made an appointment. No one knows what they are doing. Even at other locations! And if you need a referral your better off going some place else because you have to jumps through hoops and ask Jesus himself to get one. This place is a joke!
This place deserves ZERO stars. I have had to wait FOUR hours EVERY time I go to them regardless of how early I get there. Meanwhile, I’ll see my doctor (Yarima Marcucci) walking around having conversations with EVERYONE. Clearly she’s not …
They open doors at 7:30 am and there are close to 20 people already waiting. Then the staff goes to the back offices and don’t come back to the front until 8:00 am. They give patients appointments for 8:00 am but doctors don’t get there …
I set a first time appointment with this place last week, they called and confirmed the appointment the next day. I received a email verification, the appointment was set for 4:15 I was on my way at 3:50 when I get a call from the doctors …
I never write reviews but this place is a joke. There are no parking spaces and when you go in you have to wait more then 3 hours past appointment time. Then you see a doctor that is clearly not a good one because you have to tell them what …
I would give them 0 if I can. No parking ever! Not enough seating in waiting rooms. I was prescribed multiple medications with out being seen by a specialist who I was refused to get a referral for because they wanted me to take all the …
The availability of appointment is great because it can be next day or within a few days. Doctor Roman is very nice. Now the negative from this place is the lack of sufficient parking for the large amount of patients that come to this …
I came today At 10:06am for a medical appointment! And they hold me waiting for 2 hours. This is terrible, is not the first time that this happens with them. But today they blow my patience. I understand waiting 15-30 minutia for an …
My primary is Dr. Lumary Matos. She is amazing, attentive, and helps me with numerous issues without hesitation, very knowledgeable and when something doesn’t work out she looks for another angle, which is highly appreciated and grateful. …
HORRIBLE SERVICE!!! They are just money hungry and don’t care for patients. This happened to my family multiple times that they make appointment and then they don’t even call to cancel it. Once you get to the office and they come up with …
As others have said, there is very little parking in the lot. There are also very few seats in the waiting room. We had an appointment at 10:30, walked in at 10:15 to literally 35 people in an office that seats, maybe 20. So people were …
This place is the worst health facilities I have been to! The staff are super rude, they pick and choose who is able to wait in the waiting area while the rest who have appointments have to wait outside!! A certain staff member spoke bad …
Dr. Candice is a wounderful doctor, always with a smile. She always listens and answers our concerns as patients. Very sad that she is no longer in orlando office. The facility is very clean. When calling the office they take long to …
Today I had a TeleVisit scheduled for 9:45am. I arrived as directed on site 15mins earlier. I waited and waited and finally after an hour I called the office and was told I had not paid a $20 copay and until I do I cannot talk to the …
03/11/2020, if you value your time, avoid this place. You are just another number, 2nd visit today, without being seen. making an appointment (1100am) is irrelevant, arrived and checked in at 1035am, I asked the staff when will I been seen? …
Doctor was nice but staff made mistake with prescription order and it is very difficult to get them to correct it. I wish I had read these reviews before choosing this practice for my mom! This place is a joke–stay away!
Arrived early to a waiting room full of 20+ people. Waited an hour and fifteen minutes beyond my appt time to be called back, only to be moved to a waiting room in the back of the building with 20+ people all over again. Was told to fast …
Do not come here. I wish I would’ve read reviews. We got there to a full parking lot, full front waiting room, then there’s 2 more waiting rooms. All 3 waiting rooms were filled with 30 people. The doctor was seeing people in one tiny room. …
So disappointed with this place..
I really don’t know where to start with so much wrong .
No doctors and medical staff don’t last more than a month . …
My appointment was at 11:30. I got here at 11:15 and it’s 1:25 and I’m still waiting to be seen. They are way to many patients here so why book appointments for so many people at the same time. Nurses here seem to to be knowledgeable. I will not come back here never again. Horrible experience amd terrible customer service
Im not the type of write a review but this has to be said. This is literally the WORST doctors office I’ve ever been in. I came in sick , waiting for 4 hours to be called and be seen with a whole different doctor that I didn’t schedule an …
I went to do a general check on my health early in the morning. On the mist of the COVID pandemic there was a lot of people in the room with me. Also I had to wait for 1 hour. But the absolute worst is that my test results are not …
WORST medical experience I’ve ever had. Not only did they put me with a different doctor then I scheduled with without telling me, but I had me wait an hour and half post the appointment time I scheduled for and was confirmed for yesterday. …
This place is cruel 😢
Patients of all kinds waiting for long periods of time.
The appointments are always misplaced on schedule due to a problem with the …
0 star.. 1. Long time awaiting, 2. Dr. Always rush 3. Firts appoiment they made a mistake with my prescription I did call them to figure out and never answer.. 4. Staff very nice nurses 5. Should be closed this place acording the feedbacks
The waiting room for Heaven doesn’t take this long. I had an appointment at 11am, its now 115 and I haven’t been seen. Management clearly doesn’t have a clue as to what they are doing, neither does any1 in pink. Always over booked, Spanish …
Not enough parking space, had to park a block away on the street. Too long waiting time first appointment u spent 3 hours there. Lobby was packed. Made me sign unnecessary forms that I’ve never seen before in any other medical office. Made …
Worst experience ever. It took me 4 months of me calling twice a week just to get them to answer. After i got them to answer they scheduled me an appointment for 2 weeks later..mind you im only coming in here to get a referral to go see an …
I was very excited to receive an appointment so quickly. I arrived to the office and the parking lot was completely full, there were many cars parked on the curb, luckily I found a parking space as a vehicle was just pulling out. When …
This office along with there other locations are just horrible. They over book all there patients making the wait times 3-4 hours. That is not fair for the patients and shame on you guys for continuing to do that. Go to an urgent care before here. You can complain all you want but no one does anything.
I’m not sure if this is an issue most people deal with but I know my entire family has experienced this issue. I went here in July to get blood work done through them and paid the clinic directly but they still put the bill under my …
Horrible customer service, in this practice they see patients as numbers and money. My grandmother was in the ER and came out of the emergency with oxygen and could not walk and when we went to OFM the next day they told us that she had to …
Holy heck. This place was jammed pack when I went. My appointment was for 11am, some how the whole lobby was cleared and I was still sitting there….by this time it was almost 1pm finally I went up to the desk and asked how much longer till …
Waited over an hour and a half to be seen, when I was finally seen it wasn’t even by the physician I scheduled the appointment with. The only reason I was even seen after an hour and a half after my appointment time of waiting, was after …
If you have an appointment at certain hour and wants to wait 4 hours later to see a Doctor this is the overcrowding with patients office to be. The line to get to your app on time is ridiculously long and slow. Then they moved you to …
This place is clearly overbooked or badly managed judging by my experience and the less then 2 star Google review rating. I advise people to steer clear and find another medical provider. I made an appointment a week in advance, Orlando …
Horrible I had to go to the er due to the doctors here do not want to give referrals to specialists. The wait is 4 hours from appointment times. Doctors don’t even listen to the patients. Staff is so rude. They have way to many patients. …
if i could give this place zero stars i would! they changed my appointment twice and messed up the time! i also requested a female doctor and they presented me with a man. this bothered me to no end its the second time it happens. but once …
Worse service experience. I made an appointment two months ago when I went to the appt. they reschedule it without a courtesy call to let me know it, then I got another one and it was cancelled the day before, then they gave me another one …
This doctors office is managed by the worst office manager the county has seen. When requested to speak to she won’t even pick up the phone. The staff there acts like they don’t have medical issues at all . I scheduled an appointment only …
I would leave 0 stars if I could. My family has not even been seen here yet, and I am basing this review on just my interactions with the customer service and receptionist staff. All of my interactions with them have been bad. From them …
If I could give zero stars I would ! What a horrible place! Staff is extremely rude! They changed my appointment without letting me know then stated I should’ve checked my voicemails because they called me. So full of it, I definitely had …
I don’t even know how the health department has not closed this place already. There’s way more people who dislike this place. I don’t even know if there is someone that likes this place. Their service is horrible. Walk-ins are a lie and if …
Worst place ever. No appointment available for more than a month. When I got an appointment and I had to wait for more 5 weeks for it, I was suprised when I was there waiting for my turn that my appointment was rescheduled for another day. …
Been a patient for around 5 years, and every year is getting worst!!! The only person that keep me there is Dr. Raquel Roman because she is FANTASTIC!! The clinic overall is really bad at this point. You have to wait at least 2 1/2 hours to …
If I could give this clinic a negative rating I would. It’s so sad how these people work. I was super sick one day and called to see if they had availability in any of there offices, one lady tells me to do a walk in at the poinciana …
Tried calling to cancel an appointment that was rescheduled for the 3rd time without my consent and that I’m not available to go anyways. But they don’t answer. I will not be showing up to my appointment for obvious reasons. They also …
If I can give a cero I would, I just called to schedule an appointment and I had the most rude person on the line scheduling it. She was short, rude and sincerely didn’t care what I need or wanted to say. When I told her she worked with …
Show up at my appointment time. Sit in the lobby for 30 minutes after checking in. Just for the nurse lady to tell me I had to find a mask as soon as they call me out back. They can’t provide me one for my walk from the lobby to the office. I’m there to get my nose and throat looked at…. HOW SWAY!
Sketchy practice- it appears they somehow get ahold of local calling lists then cold call people (like myself) to try to make it sound like they are with your insurance company and that it is required that you get your physical in attempts …
Worsted each day. You can spend easily 5 hours at least. And is the same every day. The check in staff is horrible atención. They don’t know who you are even if you take them your info. Dr: Lumary is the best in this place. It’s why I’m here…..
Rude staff person on the phone called me to confirm my appointment and before I can even process that they had the wrong date even though I have a confirmation email stating it’s today and made me stay back from work on the wrong day, she’s like “hello? Hello? You coming or not?” Lack of professionalism.
DO NOT USE THIS PRACTICE!!! I have been out of meds for over a month and was told to make an appointment to see my MD. I went to see my MD and was told she had quit. Read the reviews, you can see why. I was told I needed to see another …
Scheduled appointment takes 2-3 hours to see a doctor. Got blood work done and they tried to schedule a 3 month out follow up for results. “We have no other days available, only way to be seen before then is if doctor request to see you”. I …
I was scheduled 2 appointments I got one done but the other one was rescheduled 2 days before I was supposed to go. Then my mother has a surgery that she needs and till the day before her surgery she’s been waiting for them to send the …
Today I had an appointment with Dr Muniz for the 1st time, after waiting for 2 hours, I was told that another dr will see me, not even asked if I was ready to see someone else, just decided for me. It was a lack of respect with a patient.
The worst medical office!!!! This people don’t care at all of your existence, the wait time is for the records, but wait they are smart, the call you to take your vitals, that way they can charge the insurance even if they don’t get to see …
I love my doctor, and don’t mind to wait, but I am having problems anytime that I need to have a referral for my Rheumatologist, the administrator/ referral, said that they can treat me, that my lab work stayed that I am stable. I am in …
Most unprofessional medical office we have been to in our life. We were discriminated against because of our race. We showed up ten minutes early, signed in, also had called previously for a 2:15pm appointment around 9am confirming it for …
If I could give a 0 I would. Was in for my first appointment today, after waiting for approx. 45 min I lobby after my scheduled appointment I asked to use the bathroom, in which I was declined. Excuse me, you have to be joking me. Staff was …
Arrived at 10:30 while checking in I told the receptionist if I had to fill out any paperwork she said no and just directed me just add my name on the check in board. I started noticing people arriving and filling out paperwork but I …
This is the worse doctor office. The staff is rude and they are not there to help. They only want your money. In the time I have been going there I have seen 6 different doctors, no one knows what’s going on and they all tell you something …
It is incredible the absurd wait of this place, the attitude of the receptionists and nurses is horrible. Please note that you will wait approximately 4 hours for a five-minute consultation. don’t trust your doctor if he tells you to keep …
(Translated by Google) DO NOT GO TO THIS PLACE!!!
I want everyone to know the lack of professionalism of both the “CUSTOMER SERVICE” staff and their doctors. In my case, they made me pay for lost documents, …
(Translated by Google) If I could give it zero I give it to them very slowly, they never pick up the phone. Dating is too far… there is never a solution …
(Translated by Google) This place is a nightmare. They make an appointment for him, then he has to wait 2 hours to be seen, when they finally call him and he thinks they are going to see him, he has to wait 40 more minutes in another …
(Translated by Google) This clinic is useless. They want to serve about 20 patients in an hour, and the waiting time is a minimum of 2 hours. It is unacceptable. Additionally, you make an appointment with a specific Dr (that is, Dra Roman) …
(Translated by Google) I don’t like having to give bad reviews, if I could I would remove the star. But it is the 2nd time I have come here and although it is by appointment they made me wait for hours in a waiting room to call me to …
(Translated by Google) I have always had bad experiences in this place. I do not go to another clinic because it is close to me. Here there is tremendous disorganization in all areas, reception, laboratories, doctors. If you try to make an …
(Translated by Google) AWFUL SERVICE ONE MAKES AN APPOINTMENT FOR THE INSURANCE APPLICATION, THEY CONFIRM THE APPOINTMENT AND THEN THEY TELL YOU THAT THEY DIDN’T APPROVE IT AND THEY CAN’T ATTEND YOU, BLAMING THE INSURANCE. I DO NOT …
(Translated by Google) Very bad doctors, more like assistants to the main doctor because if they were a real doctor they would decide to fill out documentation from employers saying that one has a medical problem (which they themselves …
(Translated by Google) Unfortunately it does not allow me to put 0 stars. DO NOT VISIT ANY OF THE DOCTORS IN THIS OFFICE. Unprofessional/unprofessional place, abnormal waiting, appointment cancellations without prior notice, in short, this …
(Translated by Google) Wow, this is incredible, they have so many patients who cannot attend to them as they deserve and they give you an appointment for an hour and you are waiting for more than 5 hours to be attended to, this makes no …
(Translated by Google) I am putting a star because there is no option to put zero. Currently we have 2 HOURS!!! waiting for the Dr to come see my grandmother. If they cannot attend at the time that is the appointment. At least call patients …
(Translated by Google) Office of Poinciana and Oak Street Horrible almost 4 hours of waiting and it is not the first time that happens they give you an appointment with time for nothing because they never call you at that time. And as if …
(Translated by Google) Honestly disappointment, almost 4 hours of waiting and it’s not the first time. And as if that were not enough, I go to the receptionist to see what happens that they do not call me and she tells me that they put me …
(Translated by Google) I would give them less than 0 to be honest, the service is lousy, one calls and they don’t answer 😡 the voicemail comes out and all the options are full and if they answer they say that the call is online and they …
(Translated by Google) If I could give it 0 or I’ll give it 0. They give you an appointment for an hour and they come to see you 2 hours later, you lose the day here. You make an appointment with a doctor. And someone else sees you. When …
(Translated by Google) if there was something less than “0” believe me I would rate it, don’t go to this center, they are ‘”NEFASTIC”, we change appointments at the last minute to postpone them for a month, when you call the number it only …
(Translated by Google) Do not visit this place, my wife and I have twice had to wait almost 2 hours to be taken care of. And yesterday, Friday, March 19, at lunchtime a woman named Yaritza Morales attended us and was very rude to my wife. …
(Translated by Google) If your medical condition can give you the time to look for another place to be treated, I recommend that you do so. THIS IS THE WORST MEDICAL SERVICE IN WHICH I HAVE BEEN TREATED. keep in mind that the waiting time …
(Translated by Google) I DO NOT RECOMMEND IT TO ANYONE. This is the WORST medical site. They give you an appointment and serve you 3 hours later than the indicated time. You send them a fax and they never receive it, so you take the papers …
(Translated by Google) Too much waiting time. The appointment was for 8:30 and at 10:15 even in the waiting room they had not even taken my vitals. I had to return the next day because the Dr refused to give me a routine prescription …
(Translated by Google) Too much waiting!!!! Poor attention from the reception staff. They give you an appointment with a Dr. Another ends up taking care of you. Both the staff and the doctors are rude, I do not recommend it at all! My …
(Translated by Google) Today I had my first appointment at this office, I arrived 15 minutes before the appointment as requested and despite the difficulty in finding a parking space, I managed to arrive at the door on time. I was with my 2 …
(Translated by Google) It is unfair that the lady who is the supervisor in charge of the office that they have in Oak St. changes the appointments of the people when one arrives on time and the secretaries that they have attending the front …
(Translated by Google) Roman my doctor is the best. But the center is a DISASTER for hours waiting but you arrive 2 minutes late and a terrible problem is caused by the receptionists of TERROR. …
(Translated by Google) Today I went to the office to get a referral to give my daughter the test and they told me it had to be virtual. I wait a virtual hour and the Doctor never connects. I call the office and can’t get anyone. I try to …
(Translated by Google) They take too long, they give you appointments and they don’t call you on time, it’s horrible …
(Translated by Google) Totally inefficient the times that I have visited the center I saw the mistreatment of other patients, bad attitudes and lack of empathy on the part of the staff. But from there to playing with the health of the …
(Translated by Google) Terrible service. When an appointment is scheduled, they say that there is an error in the system or that it is the fault of the insurance. They are disorganized and rude. Several friends have had a bad experience …
(Translated by Google) Super bad service, the waiting times are eternal for everything, you arrive early for your appointment but they don’t attend you until 1 hour later, it can even take you longer, the wait is for everything, for them to …
(Translated by Google) This clinic is really disgusting, when you have an appointment you wait for hours to be seen because they make too many people at the same time and they make appointments above their capacity. …
(Translated by Google) After reading the opinions, I witness that it is not all the fault of customer service or of the operators who are on the phone, they have a lot of pressure from the supervisors, they do not care if the operator is …
(Translated by Google) Terrible service. 1 star because there is no way to put zero. They do not respect the time of the appointment (delay of more than 1 hour), then the consultation only lasts 5 minutes (to order laboratories), the …
(Translated by Google) The attention of the reception staff is very good but they are disorganized.
I had an appointment at 10:30 yesterday June 23, 2021 and it was 1:45 in the …
(Translated by Google) Unprofessional service They have a big problem with a lack of doctors and when they call you to confirm they do not give you details of changing offices. I hope they can improve soon …
(Translated by Google) Terrible service, NOT EVEN THE DIRECTOR IS USED TO HAVE SUCH A BAD SERVICE, THE TELEPHONE SERVICE IS NOT USED EITHER AND NOBODY HAS TAKEN THEIR TIME TO TRY TO CALL AND REALIZE THAT THEY NEVER ANSWER. CHANGE ALL THE …
(Translated by Google) They are arbitrary and violate the rights of people they did not attend me because I forgot to wear the mask when it is no longer mandatory I had an appointment and I arrived early but they were very rude emphasizing …
(Translated by Google) If I could give 0 star I would give it, the worst clinic I have ever been to, I was from 9 to 1 in the afternoon without eating and without attending, waste of time going there and terrible service they treat super …
(Translated by Google) I went to the Davenport office, it’s a new office, the attention of the check-in girl, something hateful! I CANNOT UNDERSTAND that being in the middle of nowhere they don’t have a mask to offer the patient and if you …
(Translated by Google) Unfortunate reality of this medical care center.
Since 2020 I must have priority follow-ups but I made the decision not to return. …
(Translated by Google) Totally disappointed in this place! I’ve been with them for years and I’m tired of it! I have been waiting since August for the authorization of a referral for some therapies and each time they either do not send the …
(Translated by Google) I asked for my appointment on May 31 for June 6, I arrived 15 minutes earlier as the insurance indicated and when I arrived they told me that they moved my appointment to August, “they sent me a voice message” that …
(Translated by Google) They do not have an order or control, they do not respect the time of the appointment so that they set a specific time where one has to arrive 20 to 15 minutes before. An hour and a half waiting fasting for some lab …
(Translated by Google) They really urgently need a new administrator or a new medical director who attends to so many complaints, beginning with the fact that they do not answer the phone, terrible service at the counter, horrible doctors, …
(Translated by Google) Horrible every time it gets worse the wait is horrible they give you an hour for your appointment and they serve you 2 hours later…. But if you arrive 5 minutes late, they cancel your appointment… really, the wait is …
(Translated by Google) The worst Clinic. To authorize medicines, the patient dies and they don’t send the medicines on time! Appointment at 10 am and you leave at 3 pm horrible …
(Translated by Google) Very bad attention from the staff that attends at the entrance, they have no organization and respect for the patients. It is a pity that the first impression is people like those who serve in that place. I do not …
(Translated by Google) They do not answer the phone if it is Spanish. I went 3 weeks without blood pressure medication, still going to the office to send the prescription because they never sent it to the pharmacy. I don’t have a car to go …
(Translated by Google) Really terrible the worst place you can go to take care of your health, dr. Emilio is polite and polite, a great professional, but the front desk service makes patients run away. This is my second time and they leave …
The overbooking here is so unfair! Do not come here for bloodwork or wait for bloodwork to be taken here. It is now after 12pm and I have been waiting (fasting) for bloodwork all morning. My appointment was at 8:30. 8:30 schedule …
The worst place!
Warning !!!!
Mr. Alvarez, because I wouldn’t call him Dr, is incompetent. My father was going …
Terrible experience.
Stupid management
WORST PLACE EVER!
Very bad service
The worst service that I have never saw!
The worst Medical Clinic in this area.
Horrible place ever almost 3 hrs waiting just to get the result.
the worst clinic at kissimme fl.
Real good could be a lot more on time than they are!!!
No one knows what the next person is doing. They are unorganized and very unprofessional.
If you decide to come here just cancel all of your plans for the day.
Doctors are rude and the waiting is too long
Came here and waited like 2.5 hours for something simple.
Very bad customer service They don’t understand disrespectfully too much holder don’t waste your time go somewhere else
Great place and very well organized and the employees are wonderful and patient
if i could give 0 stars i would staff attitude is disgusting.
Rather die of corona virus as opposed to ever coming back here. Run, run, run far away!!!
Horrible place…
You gonna wait lease 2 hours
Just do not come here, you will waste your day, sad part is the dont give a damn about you I walked out and they looked down knowing the reason like this happens on a regular basis
Worst place ever, don’t go there even if your life depends of it.
Horrible staff rude as hell
This is the worst place Dr don’t have any respect for patient and the staff has the worst manner
Waiting time is ridiculous almost 3 hours, if I could rated then 0 star I would!
Worst place ever!!! Wait time is terrible, front desk is rude and doctors aren’t very good. Stay far away
Waiting time 3 hours with appointment, that is unacceptable, I do not recommend this plac.
I personally like my Dr. Carasckillo. Parking is hard to find…but you can park across the street.
They have you in one waiting room for almost 1 hour and then send you to another just to wait even more
2 HOURS TO BE SEEN AFTER THE SCHEDULED APPOINTMENT TIME TAKE YOU FROM ONE WAITING ROOM TO ANOTHER HORRIBLE
Run from this medical center for your own health and safety.
I’m from out of town and I think they are doing a fine job. Treated me well so that I can get well.
I waited with my son more than 3 hours to be attended. No parking.
Having a appointment doesn’t mean anything. Plan to still be in the waiting area for a 2 hours plus
The doctors are excellent. The staff treated me with respect. Very happy with the experience.
Dont come to this place my husband had a apt at 830 this morning and it’s now over 2 hours later and still not seen they have a front waiting area and then move you to an other waiting area place is over packed and staff is rude never have I been to a place that is like this and I wont be coming back
Stay away from this office and this company! Deplorable health care.
No parking to many people and have to wait 3 hours to see the doctor, so time to change to other place.
Disorganized place, crowded of people, 3 hours of wait .. horrible experience waiting for the doctor.
I had a 10:30am appointment it’s 12pm now and I’m still waiting to be called in. This is ridiculous!
This place is a joke. They over book and the doctors are barely in time. Making an appointment here and walking in of the street has the same wait time.
Be prepared to wait hours even with an appointment.
Rude & unprofessional staff. Go elsewhere!
Do not go to this place! They had results for an allergy test that I never did how is that possible?
This place is the worst medical office that my mom have visit,4 hours waiting to see a doctor with an appointment
Please empty your voicemails and put an option for fax numbers so we don’t have to wait on hold.
First time in this office waited two hours and finally just left. People that came in after me were being serviced before me. Not coming back here
Dr. Nidia Villanueva and her medical staff are excellent & passionate about us, patients, excellent Dr., and very compassionate, thank you!!
Worst place go people there don’t know nothing
THIS PLACE DESERVES NO STARS! I REQUESTED TO BE THE DOCTORS FIRST PATIENT IN THE MORNING 8a.m BECAUSE I HAVE TO GO STRAIGHT TO WORK AFTERWARDS. I GOT TO THE OFFICE AT 7:20a.m. & NOTICED WHEN I SIGNED IN THAT ANOTHER PATIENT IN LINE IN FRONT …
If you have 2.5 hours to waste to see a doctor each time you have an appointment then this might be the place for you. If not, I suggest not wasting your time there.
The receptionists are EXTREMELY rude and nasty. I didn’t even bother scheduling an apt. because her attitude was terrible. Avoid at all costs!
My experience is always good,staff professional and fast,Drs.explain and treat me in a considerable time manner.thank you for be there for me👍 …
Horrible place , unprofessional nurses or doctors, wait too long, very rude front desk, ghetto place. Will be changing the doctor very soon. Nurses dont know what they doing.
Contacted office several times attempted to reach anybody in office to attain basic information. Nobody answered and was sent to several voicemail boxes.
Overbooked ALL THE TIME !!! No way to have social distancing!!! Even though you are on time for the appt the waiting time it’s at least 2 hrs.
Appointment at 9am , it’s 1212pm and still have not seen a doctor! 1st and last visit! Parking and wait horrible!
Horrible Service , nurses and desk staff make fun of patients, you have to wait up to 2 hours after your apt time to see a nurse to take your vitals and then God knows how long to see the actual Dr. do not waste your time here!
PLEASE ANSWER THE PHONE !!! Some people don’t have time to go there make a appointment and come back another day !
The staff IS nice but DI SOMETHING W THE PHONE PLEASEEEEEEE!!!!!
Very unprofessional, they took over an hour and a half to move us into the back and kept us waiting . The staff always comes up with excuses as to why it takes so long ! They made us come in when it really wasn’t necessary just to get the insurance money ! Do not recommend this place, this will be our last visit .
This doctors office is corrupt and they take advantage of people and abuse the Medicaid system. They don’t care about your treatment, they care about making money…
If you have an appointment at a certain time you wait over an hour just for the receptionist to call you then you have to sit down and wait another hour or more to be called to the back then you have to sit in another waiting room and wait …
Wait for 2 hours so they can said that I need to change my primary doctor because the doctor is not there anymore just a waist of time
No parking had to park across the street. Also so many people waiting that there’s no where to sit. You have to wait almost 4 hours to see a doctor. Will never come back here it’s a joke
Horrible place would never recommend to anyone to come here bad service from the front desk and they give you the run around they just don’t know how to do their jobs , it does not even deserve a star, new staff recommended period
It’s sad the health department 😢 allows them to operate.. Every single thing mentioned in this comment section is 💯%true. So Utilize their service at your own risk!!! Or let’s all come together & make a huge complaint that we know they can’t deny & shut them down.. …
The worse dr experience ever… I don’t wanna even talk about.. but I wish you good luck in trying to get in touch with them, they never answer the phone and if they did you will have to stay on the phone for over 40 min and then you will …
I have been attending this office for over 3 years now, i competely love seeing my doctor which is Dr.Damacio Pagan Rodriguez hes a great doctor !! The staff is great they are amazing from the girls on the front to the ones in the check out , I wouldnt change this office.
First the asked me to be there at 8 because my appointment i was on time and i waited 2 hours
After that they changed my appointment date without letting me know after that …
The nurses and clerk are nice .. but the waiting is ridiculous… it doesn’t matter you have an appointment.. I’ve waited for 3 hours fasting!
I call the law but 1 my father going to the dr that supposible sirugy other clinic special ,Dr take the big mas in office mal practices my dad diabetic take infection .2 think that su possible special need priority in florida state but dr …
If I could give this place a 0 star rating I would. The only person to give this unorganized establishment a 5 star rating was somebody associated with doctor Alvarez and his goons. Please think twice before considering this place. Avoid it like a bad habit.
Literally so bad …. I have never been so disappointed in a business ever ! They do not care about anyone and don’t want to work obviously don’t care about their patients I’ve waiting 2 months to get put in school because of them it’s not fair and when I do go I get told I can’t pick up my own documents when I’m of age …
If you come in here don’t expect to be seen until 3-4 hours after your appointment time. In fact, save yourself the headache and don’t come at all. This place is trash.
This place is a joke. Everytime they schedule me I have to wait more than 2 hours just to give me lab results. The waiting room keeps getting emptier and the longer they take. Changing from this place right away
dont come to this office you will get no referrals you can never talk to anyone most unprofessional dr office
Great Human Quality Doctor in MD Matos and Velez, good attention on patient concern, tone to communicate and get results. Thanks for your attention and improve my health.
I had a employment interview at 9:30 am it’s now 11:27 and I have not been called. After reading former employee’s reviews, I’ve decided to exit left.
Scarry
Stay away, they make you pay 30.00 for a form and three weeks late no one knows what happen to it. Worst clinic ever, I lome dr roman but the staff needs so much training they hire produce worker to do a nurse job,
Dr. Raquel Roman Robles is a very good healthcare provider. She has been my primary care physician since August 2018. She is super nice and gives 100% attention, making me feel like I am her only patient. She has worked with me this past …
They don’t even DESERVE TO BE OPEN! DONT VISIT!
We’re new to the area & my mom visited this place for the first time to get a general CHECK UP & got baker acted!!! …
I was very skeptical at first about coming to the office by reading the reviews. BUT when I arrived to my first appointment the staff is very nice and polite. My appointment was with Dr. Roman, she was very professional and very friendly. I definitely recommend this office.
Wonderful stuff, but sadly it makes you think on changing your doctor office just for the absolutely LONG waits on the waiting area..
I don’t understand why they don’t find a solution for it . I hope they really read the reviews and think about their patients
Never had a problem with the service and doctors. Yes sometimes the wait times can be long but some people obviously have no patience…sign of the times I guess.
They see children as young as 2 months, but don’t provide vaccines. Wouldn’t recommend as a primary doctor for a child because you’ll have to take them elsewhere for there immunization. It is better to take a child to the pediatrics because they would provide you with everything you will need including immunization for your children.
1 star because I can’t give ZERO stars. 3 hrs waiting… and I’m still at the reception! Room was packed when I arrived. It is now almost empty, complained, they said they don’t know why the delay, still nothing has been done and people …
Not too much parking space and you have to wait toooo long. From the time you get to the office until the the time you leave it’s like 3 hours or more even if you an appointment! They book 3 or 4 patients at the same time.😒 …
This is the worst clinic i have ever taken my kids to my son has high blood pressure an has been diagnose since he was 11 and this Doctor Pagan told me that I just had to put him on a diet that he didn’t have high blood pressure . These …
Red flags all over when I’ve been to this location. They don’t care about their patients, their health nor their time. All the want to do so accumulate as many people as they can, rush them the door to be able to collect their insurance money. Will be changing doctors asap. No integrity whatsoever.
This place is terrible SOCIAL DISTANCING IS NOT IN EFFECT ‼️ People aren’t wearing mask. They don’t see you at your appointment time or even close to it. I went to this office for an appointment 3 separate times because they weren’t seeing …
This is one of the worst offices I’ve been too. As sick as I am I shouldn’t have to wait to long. I’ve been waiting for two hours and there are only five patients here. One thing they did fast was take my payment.
The waiting time is extremely long like you will have an appointment at 11am and still 1pm and no one is assisting you, if you have an appointment is for you to be assisted at that particular time and not 2hr to 2:30hr later! Need more meds or reorganization
Dr Pagan is a awesome, caring, dr he really listen and take the time to hear your concern I live in Lake county and continue going to Kissimmee Just for him however I am so sad he workS with people or corporation that gave a lot of work …
you WILL wait at least 2 hours to be seen, theres no doubt about it. if you have an appt and get there early, you will still wait a ridiculous amount of time in the waiting room to be let into ANOTHER waiting room. bring a snack. this place sucks and i hate coming here.
The short fat guy who calls himself a doctor almost killed me! My blood sugar was high on one test and he immediately put me on a high dose of insulin…almost blew up my pancreas!! He is horrible!!! I wasn’t diabetic! They deserve 0 stars …
There’s always an incredible wait time to be seen-with an appointment— for 2 minutes no matter the time or day. I hate this place. No connection to the doctors and they don’t pay attention to any of their patients.
This is my second time here! One for medical yearly labs and now for fallow up.. forst time with appointment i waited 2 and half hours for labs to be made on me and see the doctor, today for fallow up appointment at 10:45 i got here at …
I would give 0 to this people ,i make an appoinment in kissimmee office also they send confirmation to my phone for today morning at this location next to my house when i arrive they said i am full and i have to go to poinciana office, this …
This doctors office is only looking to bleed your insurance company of money. They do not like to refer you to specialists and want to do everything in the office. NOTE: You are not a heart doctor and you have no business trying to act like you are!
LITERALLY, the worst place to go. I had an appointment at 9am and wasn’t seen until 10:50. Almost 2 hours!! I asked for a refund because i was going to leave and THEN they finally saw me. I was very frustrated they had me waiting with NO …
I hate coming here, only reason I do is because my insurance assigned this office and it’s the closest office to my home. The wait time is absolutely ridiculous! As a mom, it’s frustrating to have to wait several hours with your child. Not convenient at all. Make sure to plan on being there at LEAST 3 hours and that’s no exaggeration.
I had to wait to long, I keep telling my Dr that my cholestorol medicine
makes me sick he refuses to change it and he tell me me I am not compliance with my meds and diet.Dr. pagan just lost 2 patients and will loose more he has a …
I have called more than 4 times to make an appointment. I stay on hold for 15 min, try to leave a VM and get a busy signal. Incredible !!!!!
Worst place ever! My mother was diagnosed with a life treating disease and they could care less for what was best for her. They let me wait for almost 2 hours to talk to the manager Dinelia Ortiz and she didn’t face me to hear my concerns …
We had an appointment confirmed through the Oscar app and when we walk in and talk to the lady at front desk she said they didn’t found us on their system , just waste of time , do not come to this place
Doctor is very good, but the waiting time is minimum 2 hours after your appointment time, I asked the front desk about who can I submit a complaint about it, they say the supervisor, I asked to talk to the supervisor and it never showed up, …
This office is horrible with overbooking. If you made an appointment at 8:30 am expect to be there 3 to 4 hours!!!! The doctors are very nice but the office is super inefficient.
My wife had a 10:30am appointment and I had an 11:15am appointment just to check our results. It’s 12pm now and We haven’t been called in yet. I went to check why it was taking so long to be called in and they said there were still three people ahead of us. Are you kidding me? I will never come back to this place again!!!
The wait times are ridiculously long they constantly over booking appointments. I’m there almost 2 hrs waiting to be seen to be given test results they definitely need a better system and way to go over test results. I don’t understand why this can’t be done through the app and book an appointment as NEEDED!
I scheduled a 4pm appointment and wasn’t seen by Dr. Ramon Acosta until 5:15. He was rude, impatient, and dismissive. He had the wrong information as to why I was being seen, and kept typing on his computer instead of listening to me. He …
If I could give it no stars I will. I called made an appointment for my son showed up in time and was told he needed to go to another location. How unprofessional is that your office made a mistake and can’t accommodate his appointment. Wouldn’t recommend this place even if it was an emergency.
I don’t come to this facility unless you have all day!
I had an appt at 9am and the nurse didn’t call me until around 1pm. Then they put you another waiting area for another hour. The worst place ever!!! …
For me this place don’t even deserve half a star. This is the worst medical office out there. The staff is disrespectful and very un professional and the Dr. Doesn’t listen to the patients needs, he keeps scheduling to charge the insurance. …
It’s horrible! But that’s what you get with public assistance. My appointment was at 8:15am didn’t get called in until 9:20 am for me to have to wait another hour! They need to manage time better! Place sucks!
the worst service of my life, first they told me that they dont have spaces for me in the kissimmee location if i can go to poiciana where they can give me the service when i drive from kissimmee to poinciana and do alway the burocratic …
I have called 5 times to make an appointment. I stay on hold for 8 mins, try to leave a VM and get a busy signal. I will be changing my PCP.
This is the worst doctors office in Kissimmee. Rude staff, they over book so the wait time is a minimum of three hours and the doctors have no clue on medicine. The doctor my mom had was horrible and has no clue of what she is doing. My mom …
This is a horrible unprofessional “doctor”, easy to spot that all he is trying to do is get as much possible out of the insurance companies, very unprofessional, had an appointment and make me way about and hr after the appointment time. to …
This clinic including the people on the front desk and all the responsible ones are extremely rude, racist and definitely don’t wanna do any kind of work. I came with my father who’s paralyzed cause he needed a referral to his urologist, …
I begin using this office as a new patient and in this time their were a few issues found. A prescription was called in for me without my knowledge. I’ve been calling the office for the last two weeks to get an explanation of what the …
I would go as far to say that Orlando Family Medical, is one of the best medical practices in the country. The doctors are caring and really listen to you, and the medical staff is the best ever. I’ve never been to a medical office of any …
If you care about your family, do NOT bring them to this clinic. I’ve never had a worse experience under the care of so called “medical professionals”. I went in for a physical and bloodwork and I waited for well over an hour to be seen for …
My daughters and I have been to their offices in Poinciana , Orlando and Kissimmee … We have been their patient for approximately 5 years , until today ! If you are late they won’t see you, getting help on the phone is impossible, you …
Don’t recommend it all!!! They give you an appt at a especific time and they call you 3 hours later and it’s not once in a blue moon, it’s all the time. All you hear in the waiting area is patient complaining on how they have to wait 2 to 3 …
I have been going to them for seven years and truly can I say that I will go there and wait patiently because he takes his time with each patient. He has helped me in so much to improve my health I will always be grateful to all the doctors …
The waiting time is ridiculous and then on top of that when it’s your appointment after waiting almost 3 hours they assign you with another doctor, not the one you requested for the appointment. I have my lab results back waiting for them …
I don’t know where to start, the staff was very friendly, the nurses were very friendly! I had to wait more than 3 hours to be treated, but nothing compares to what happened to me next, the doctor “(jose lizardi PAC)” is the least …
The “hurry up and wait” office; I’m glad I only have to bring someone here for their appointments and am not a patient myself. How do you make a disabled person with severe back problems from multiple surgeries sit in a waiting room for 3 hours?
This place is absolutely THE WORST. The doctor hardly speaks English and doesnt even know common prescription medications. He looked them up while I was talking to him. He advised me NOT to quit smoking until he was done adjusting my …
I’m Not one to write reviews but dude what the heck ??? Previous reviews are correct. No parking, they overbook their appointments and yes you have to wait hours. I was diagnosed with a Skin infection and was prescribed antibiotics and …
Quite frankly one of the worst doctor’s offices around hands down. Don’t like to answer their phones, nor their own message service when you leave one. ATROCIOUS at being able to get referrals for specialist when needed and won’t answer …
This site is the worst medical service that exists, the staff is totally incompetent in all aspects, even more so customer service. They never have a positive response to help you, on the contrary they ignore you! Waiting time of almost 1.5 hours to 2 hours for a laboratory sample! Useless!
Terrible experience. I had an appointment at 3:30. It was 4:30 and I was still waiting for them to call me. When they finally called me they check my blood pressure and sent me to another waiting area where I had to wait for about other 30 …
This office is receiving 1 star ONLY because the receptionist (young brunette) was phenomenal. She was polite, attentive and extremely helpful. The entire check in process for a new patient was thoroughly explained. HOWEVER, I arrived …
Wow I wish I would of read these reviews before I made an appointment. No one knows what they are doing. Even at other locations! And if you need a referral your better off going some place else because you have to jumps through hoops and ask Jesus himself to get one. This place is a joke!
This place deserves ZERO stars. I have had to wait FOUR hours EVERY time I go to them regardless of how early I get there. Meanwhile, I’ll see my doctor (Yarima Marcucci) walking around having conversations with EVERYONE. Clearly she’s not …
They open doors at 7:30 am and there are close to 20 people already waiting. Then the staff goes to the back offices and don’t come back to the front until 8:00 am. They give patients appointments for 8:00 am but doctors don’t get there …
I set a first time appointment with this place last week, they called and confirmed the appointment the next day. I received a email verification, the appointment was set for 4:15 I was on my way at 3:50 when I get a call from the doctors …
I never write reviews but this place is a joke. There are no parking spaces and when you go in you have to wait more then 3 hours past appointment time. Then you see a doctor that is clearly not a good one because you have to tell them what …
I would give them 0 if I can. No parking ever! Not enough seating in waiting rooms. I was prescribed multiple medications with out being seen by a specialist who I was refused to get a referral for because they wanted me to take all the …
The availability of appointment is great because it can be next day or within a few days. Doctor Roman is very nice. Now the negative from this place is the lack of sufficient parking for the large amount of patients that come to this …
I came today At 10:06am for a medical appointment! And they hold me waiting for 2 hours. This is terrible, is not the first time that this happens with them. But today they blow my patience. I understand waiting 15-30 minutia for an …
My primary is Dr. Lumary Matos. She is amazing, attentive, and helps me with numerous issues without hesitation, very knowledgeable and when something doesn’t work out she looks for another angle, which is highly appreciated and grateful. …
Waited over 2 hours for my 9:15 AM appointment – poor communication and herded around like a cattle farm. …
HORRIBLE SERVICE!!! They are just money hungry and don’t care for patients. This happened to my family multiple times that they make appointment and then they don’t even call to cancel it. Once you get to the office and they come up with …
As others have said, there is very little parking in the lot. There are also very few seats in the waiting room. We had an appointment at 10:30, walked in at 10:15 to literally 35 people in an office that seats, maybe 20. So people were …
This place is the worst health facilities I have been to! The staff are super rude, they pick and choose who is able to wait in the waiting area while the rest who have appointments have to wait outside!! A certain staff member spoke bad …
Dr. Candice is a wounderful doctor, always with a smile. She always listens and answers our concerns as patients. Very sad that she is no longer in orlando office. The facility is very clean. When calling the office they take long to …
Today I had a TeleVisit scheduled for 9:45am. I arrived as directed on site 15mins earlier. I waited and waited and finally after an hour I called the office and was told I had not paid a $20 copay and until I do I cannot talk to the …
03/11/2020, if you value your time, avoid this place. You are just another number, 2nd visit today, without being seen. making an appointment (1100am) is irrelevant, arrived and checked in at 1035am, I asked the staff when will I been seen? …
Doctor was nice but staff made mistake with prescription order and it is very difficult to get them to correct it. I wish I had read these reviews before choosing this practice for my mom! This place is a joke–stay away!
Arrived early to a waiting room full of 20+ people. Waited an hour and fifteen minutes beyond my appt time to be called back, only to be moved to a waiting room in the back of the building with 20+ people all over again. Was told to fast …
Do not come here. I wish I would’ve read reviews. We got there to a full parking lot, full front waiting room, then there’s 2 more waiting rooms. All 3 waiting rooms were filled with 30 people. The doctor was seeing people in one tiny room. …
So disappointed with this place..
I really don’t know where to start with so much wrong .
No doctors and medical staff don’t last more than a month . …
My appointment was at 11:30. I got here at 11:15 and it’s 1:25 and I’m still waiting to be seen. They are way to many patients here so why book appointments for so many people at the same time. Nurses here seem to to be knowledgeable. I will not come back here never again. Horrible experience amd terrible customer service
Im not the type of write a review but this has to be said. This is literally the WORST doctors office I’ve ever been in. I came in sick , waiting for 4 hours to be called and be seen with a whole different doctor that I didn’t schedule an …
I went to do a general check on my health early in the morning. On the mist of the COVID pandemic there was a lot of people in the room with me. Also I had to wait for 1 hour. But the absolute worst is that my test results are not …
WORST medical experience I’ve ever had. Not only did they put me with a different doctor then I scheduled with without telling me, but I had me wait an hour and half post the appointment time I scheduled for and was confirmed for yesterday. …
This place is cruel 😢
Patients of all kinds waiting for long periods of time.
The appointments are always misplaced on schedule due to a problem with the …
Horrible service 😑 I am extremely shocked as to how they treated us.
I have never had such a bad experience at a doctors office. Extremely …
0 star.. 1. Long time awaiting, 2. Dr. Always rush 3. Firts appoiment they made a mistake with my prescription I did call them to figure out and never answer.. 4. Staff very nice nurses 5. Should be closed this place acording the feedbacks
The waiting room for Heaven doesn’t take this long. I had an appointment at 11am, its now 115 and I haven’t been seen. Management clearly doesn’t have a clue as to what they are doing, neither does any1 in pink. Always over booked, Spanish …
Not enough parking space, had to park a block away on the street. Too long waiting time first appointment u spent 3 hours there. Lobby was packed. Made me sign unnecessary forms that I’ve never seen before in any other medical office. Made …
Worst experience ever. It took me 4 months of me calling twice a week just to get them to answer. After i got them to answer they scheduled me an appointment for 2 weeks later..mind you im only coming in here to get a referral to go see an …
I was very excited to receive an appointment so quickly. I arrived to the office and the parking lot was completely full, there were many cars parked on the curb, luckily I found a parking space as a vehicle was just pulling out. When …
This office along with there other locations are just horrible. They over book all there patients making the wait times 3-4 hours. That is not fair for the patients and shame on you guys for continuing to do that. Go to an urgent care before here. You can complain all you want but no one does anything.
I’m not sure if this is an issue most people deal with but I know my entire family has experienced this issue. I went here in July to get blood work done through them and paid the clinic directly but they still put the bill under my …
Horrible customer service, in this practice they see patients as numbers and money. My grandmother was in the ER and came out of the emergency with oxygen and could not walk and when we went to OFM the next day they told us that she had to …
Holy heck. This place was jammed pack when I went. My appointment was for 11am, some how the whole lobby was cleared and I was still sitting there….by this time it was almost 1pm finally I went up to the desk and asked how much longer till …
Waited over an hour and a half to be seen, when I was finally seen it wasn’t even by the physician I scheduled the appointment with. The only reason I was even seen after an hour and a half after my appointment time of waiting, was after …
If you have an appointment at certain hour and wants to wait 4 hours later to see a Doctor this is the overcrowding with patients office to be. The line to get to your app on time is ridiculously long and slow. Then they moved you to …
This place is clearly overbooked or badly managed judging by my experience and the less then 2 star Google review rating. I advise people to steer clear and find another medical provider. I made an appointment a week in advance, Orlando …
Horrible I had to go to the er due to the doctors here do not want to give referrals to specialists. The wait is 4 hours from appointment times. Doctors don’t even listen to the patients. Staff is so rude. They have way to many patients. …
if i could give this place zero stars i would! they changed my appointment twice and messed up the time! i also requested a female doctor and they presented me with a man. this bothered me to no end its the second time it happens. but once …
Horrible! It doesn’t matter if have an appointment, they don’t have compromise with your appointment. The receptionist were horrible!
Worse service experience. I made an appointment two months ago when I went to the appt. they reschedule it without a courtesy call to let me know it, then I got another one and it was cancelled the day before, then they gave me another one …
This doctors office is managed by the worst office manager the county has seen. When requested to speak to she won’t even pick up the phone. The staff there acts like they don’t have medical issues at all . I scheduled an appointment only …
I would leave 0 stars if I could. My family has not even been seen here yet, and I am basing this review on just my interactions with the customer service and receptionist staff. All of my interactions with them have been bad. From them …
If I could give zero stars I would ! What a horrible place! Staff is extremely rude! They changed my appointment without letting me know then stated I should’ve checked my voicemails because they called me. So full of it, I definitely had …
I don’t even know how the health department has not closed this place already. There’s way more people who dislike this place. I don’t even know if there is someone that likes this place. Their service is horrible. Walk-ins are a lie and if …
Worst place ever. No appointment available for more than a month. When I got an appointment and I had to wait for more 5 weeks for it, I was suprised when I was there waiting for my turn that my appointment was rescheduled for another day. …
Been a patient for around 5 years, and every year is getting worst!!! The only person that keep me there is Dr. Raquel Roman because she is FANTASTIC!! The clinic overall is really bad at this point. You have to wait at least 2 1/2 hours to …
If I could give this clinic a negative rating I would. It’s so sad how these people work. I was super sick one day and called to see if they had availability in any of there offices, one lady tells me to do a walk in at the poinciana …
Tried calling to cancel an appointment that was rescheduled for the 3rd time without my consent and that I’m not available to go anyways. But they don’t answer. I will not be showing up to my appointment for obvious reasons. They also …
Very poor customer service, waitings are too long with or without appointment. Very disorganized frint desk, never answer the phone
If I can give a cero I would, I just called to schedule an appointment and I had the most rude person on the line scheduling it. She was short, rude and sincerely didn’t care what I need or wanted to say. When I told her she worked with …
Show up at my appointment time. Sit in the lobby for 30 minutes after checking in. Just for the nurse lady to tell me I had to find a mask as soon as they call me out back. They can’t provide me one for my walk from the lobby to the office. I’m there to get my nose and throat looked at…. HOW SWAY!
Sketchy practice- it appears they somehow get ahold of local calling lists then cold call people (like myself) to try to make it sound like they are with your insurance company and that it is required that you get your physical in attempts …
Worsted each day. You can spend easily 5 hours at least. And is the same every day. The check in staff is horrible atención. They don’t know who you are even if you take them your info. Dr: Lumary is the best in this place. It’s why I’m here…..
Rude staff person on the phone called me to confirm my appointment and before I can even process that they had the wrong date even though I have a confirmation email stating it’s today and made me stay back from work on the wrong day, she’s like “hello? Hello? You coming or not?” Lack of professionalism.
DO NOT USE THIS PRACTICE!!! I have been out of meds for over a month and was told to make an appointment to see my MD. I went to see my MD and was told she had quit. Read the reviews, you can see why. I was told I needed to see another …
Scheduled appointment takes 2-3 hours to see a doctor. Got blood work done and they tried to schedule a 3 month out follow up for results. “We have no other days available, only way to be seen before then is if doctor request to see you”. I …
I was scheduled 2 appointments I got one done but the other one was rescheduled 2 days before I was supposed to go. Then my mother has a surgery that she needs and till the day before her surgery she’s been waiting for them to send the …
Today I had an appointment with Dr Muniz for the 1st time, after waiting for 2 hours, I was told that another dr will see me, not even asked if I was ready to see someone else, just decided for me. It was a lack of respect with a patient.
The worst medical office!!!! This people don’t care at all of your existence, the wait time is for the records, but wait they are smart, the call you to take your vitals, that way they can charge the insurance even if they don’t get to see …
I love my doctor, and don’t mind to wait, but I am having problems anytime that I need to have a referral for my Rheumatologist, the administrator/ referral, said that they can treat me, that my lab work stayed that I am stable. I am in …
I hope whoever sees the reviews know that if hundreds of people are posting about the same complaint, maybe it’s the truth. …
Most unprofessional medical office we have been to in our life. We were discriminated against because of our race. We showed up ten minutes early, signed in, also had called previously for a 2:15pm appointment around 9am confirming it for …
If I could give a 0 I would. Was in for my first appointment today, after waiting for approx. 45 min I lobby after my scheduled appointment I asked to use the bathroom, in which I was declined. Excuse me, you have to be joking me. Staff was …
Arrived at 10:30 while checking in I told the receptionist if I had to fill out any paperwork she said no and just directed me just add my name on the check in board. I started noticing people arriving and filling out paperwork but I …
This is the worse doctor office. The staff is rude and they are not there to help. They only want your money. In the time I have been going there I have seen 6 different doctors, no one knows what’s going on and they all tell you something …
It is incredible the absurd wait of this place, the attitude of the receptionists and nurses is horrible. Please note that you will wait approximately 4 hours for a five-minute consultation. don’t trust your doctor if he tells you to keep …