Orlando Family Physician

Orlando Family Physicians

When you need medical attention, Orlando Family Physicians is at your service. To suit the varying needs of patients, this medical facility offers a … See more

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Orlando Family Physician Reviews ( 157 )

  1. (Translated by Google) Fast attention. The gentleman who attended me at the reception was very kind. He gave me clear guidance and was very willing to clarify doubts about the material to fill out. The 2 very kind nurses. Dr. Colón …

  2. (Translated by Google) The people at the front desk are very kind, sweet. The administrator is very attentive. I would recommend this office to everyone. …

  3. (Translated by Google) Thank you for taking care of my health. Israel you are one more son for me. Love you. And thank you very much Dr Santana very attentive God bless you …

  4. (Translated by Google) The Dr. Very attentive. Explain everything and give you a solution. He attends to everything you tell him and attends you with human quality and very professional. I recommend it 100%. I am very happy, all the staff …

  5. (Translated by Google) I liked the first visit to this clinic where they have treated me very well and above all that they care about the patient I loved the attention from Israel also Iris and the cordiality of Dr. Santana thank you for …

  6. (Translated by Google) Dr. Luna my new doctor and Eduardo my new case manager tremendous professionals. Orlando Family Physicians going the extra mile for patients. …

  7. (Translated by Google) An excellent service is always offered to us in the town of Debary, we are very satisfied with their attention and diligence from check-in. The nurses and all the staff including Doctor Héctor Nieves who we understand …

  8. (Translated by Google) I feel very happy with my manager Israel, also with my Dr. Santana, the nurses are very kind and good as human beings, they always laugh with the patients, my case manager Israel is very good, he cares about his …

  9. (Translated by Google) In my case Dr. Snow attended me my appointment was a Tuesday and since I visited I was waiting for my prescription to be sent to the CVS. Call all that week and the staff lying as they always said we will give you the …

  10. (Translated by Google) Very IRRESPONSIBLE. When my child’s appointment is coming, they call me to tell me that they CANNOT attend him because the doctor is NOT a pediatrician. But how is it possible if when I called they didn’t tell me …

  11. (Translated by Google) It is one of the clinics with the best customer service I have ever been to. From the moment you enter you feel the friendly treatment of everyone, and they make you feel an essential part of the clinic with their …

  12. (Translated by Google) Very happy with the service with Dr. Luis Luna Rodriguez. He sent me to be a lot of study! I already have the quick result. The best thing is the very good secretary, all very nice, all of them …

  13. (Translated by Google) I really like the Clinic, it has very good doctors with the patients, all the staff are very well qualified, and I would recommend the clinic. …

  14. (Translated by Google) I recommend this clinic to everyone, they have excellent care in all departments and the doctors and nurses are very professional. You feel like family. Thank you for being present whenever we have needed you. THANK …

  15. (Translated by Google) I had an emergency for my variable blood pressure and was very worried. I called and I was immediately attended by the nurses and Dr. Hamidreza. I really appreciate the care they put into my health. Thank you …

  16. (Translated by Google) I really like the attention of the Orlando Family Physicians staff, they make me feel like family. My Dr. is a very intelligent and caring human being. I really appreciate your care for me and my family. …

  17. (Translated by Google) They started very well and it has become a headache. 3 doctors have already left and I don’t know if the Dr, who they gave me now is another one of those who will leave. …

  18. (Translated by Google) Super friendly staff committed to their patients. Dr. Rodriguez Luna, Thank you, you make a difference with your excellence. Good treatment, kindness and above all commitment to his patients deserves 200%. Thank you …

  19. (Translated by Google) The medical staff and their good reception and customer service team. UNBEATABLE. The reception group very attentive, friendly and professional. In addition to Mrs. Benito, always aware of the patient as soon as he …

  20. (Translated by Google) Starting from the staff that receives you promptly and kindly and then follows the nurses who are in charge of preparing you briefly for the doctor, they carry out their work with a lot of love for what they do. …

  21. (Translated by Google) Finding this office has been excellent for me
    and my husband. Attentive and concerned professionals who make their patients feel very good. Also activities three times a week with our dear Jeannette Benito. …

  22. I’m glad to see the improvement that i’m seeing at this location, I’m giving a 5 Stars due to the AMAZING care and service i have gotten from Iris Andino at the front counter reception, thanks’ to her assistance, my issues has been getting …

  23. Staff is very unhelpful case worker has been change twice also you been seen with different doctors ..with my second visits I was really disappointed with Md Santana ethical and unprofessional approaching didn’t knowledge any of my …

  24. Totally confused place switch doctors every other month !!! Then when you come in the doctor has no idea what is going on !!! When in the office all the employees speak their native language and that leaves all of us wondering if they are …

  25. My son was always fearful of doctors. This office made my son not want to leave with the friendly staff and the amazing doctor nieves. Volusia county needed an office like this. Thank you orlando family physicians♥

  26. Doctor Nieves is the best doctor in that group of medical doctors. I’ve been here around 3 years With Orlando family physicians Ive never seen a doctor like him he satisfies our necessities, people like him are what the people need

  27. The best customer service I think I ever received from a physicians office I really felt at home the front desk was very polite and my doctor was even better very understanding and educated of all my medical needs this family physicians has my loyalty as a patient.

  28. horrible experience. they said they will take me and my sister 11 & 16 yrs. then they continued to take my sister in and do all their stuff and then said the can’t take her then said they can’t take me. everyone was saying different things. the staff was rude.

  29. Excelent service , very friendly and professional . The front desk staff is great especially Samantha always has a smile and the manager shows she cares about the patients greeting them and welcoming the new patients.

  30. Seems like they hire a bunch of young females who don’t practice any professionalism nor do they know what they are talking about. I had someone pick up the phone and literally told me they were going to put me on hold and it’s been more …

  31. I wish I would have looked for a different doctors office!! I can see how this place is runn down and I can tell very disorganized!! I’m frustrated with hives and still calling back and forth from pharmacy to them have wasted so much time …

  32. This is so bad place but i have no choice because of the insurance . They are have a delay and they are not make a follow up on his work because I cannot to get the medicine for my daughter. Yesterday and today I am call the doctor and the …

  33. Poor knowledge of what are they doing and telling there patients ! Dr. Ebneshahidi told
    My mother and myself that she had cancer and had worry and thinking she was …

  34. i want to let you know that Jannette Benito, have been and excelet person and sweet and overall patiente with my parents and I. Thank you for have persanal like her.

  35. Made an appointment because I was about to give birth and no OBGYN would see me because I was too far along. I was told that if I came to my dr I would get a referral and someone would have to see. On Monday I was told the referral was in …

  36. What a wonderful experience I had!!!! I went there mad/nervous about the whole situation but Amanda Bernabe was very welcoming and verbal, and went out her way to make sure my bad day turned to a good day. I was so nervous but she keep …

  37. The call center of this office is so nasty. Why work here if ur just going to plain nasty to your patients. They need to learn how to answer phones and talk proper. And learn to say THANK YOU FOR CALLING HAVE A NICE DAY…..

  38. I referred my friends and they are grateful and happy with treatment, service, care, and the office so clean, everything in order, with a very good disciplinary treatment!!

  39. I was very happy with the attention and service my mother received.
    Her having to relocate and adapt to changes and new challenges after the effects of Hurricane Maria in Puerto Rico, The staff from the front Desk at Charles …

  40. Lsrael Leon is the best case manager I have ever had, he’s the most understanding person I have known.
    Very good at his job, and very nice to deal with, Orlando Family Physician of Debary is very lucky to have him. Happy to be a patient.
    Cora Moon

  41. If I could leave no stars I would. This is by far the worst doctors office I’ve ever dealt with. Very unprofessional. If they even answer the phone they aren’t helpful. Video appointments due to Covid and they can’t even call on time. Nobody calls back with lab results. Such a waste.

  42. I’m a 39 yr old patient of Orlando family physicians. My doctors name is Hector D. Nieves I have seen a 100 different doctors in my life due to the fact that I have epilepsy. Doctor Nieves is by far the absolute best doctor I’ve ever seen, …

  43. Very bad experience!!!! They give me to wait over 2 months for my answer about test that I take when I call they make me appointment for another 1 month of waiting today is the day of the appointment and they tell …

  44. People there are very rude and nasty. If i could give a 0 i would. Today was my 3rd appointment there. I had my 2yr old son with me in his stroller. When i got there i signed in & sat down waited 20 mins when the nurse lady called me back …

  45. If I could leave a lower star rating I would. Spent over four weeks getting in contact with Orlando Family Physicians in regards to a simple fax for some lab work. Incorrect lab works were sent to the indirect lab facilities, called and was …

  46. I’m really proud to be part of this team, I’m so happy with Dr Santana she is sweet, very profesional, also the case manager Israel is very nice always always calling me to know about my condition, the ladies in the front desk are very sweet too and the rest of the stuff. Im recommend this office 100%…

  47. Don’t waste your time. I was lied to by a doctor there and my care was ignored for two days when I had swelling in my left hand so bad I couldn’t close it which went up my arm. My medical issues were basically ignored. Save yourself time …

  48. I have been a Patient here at this office for several months. I am very unsatisfied with my care here. I don’t feel like the Doctors have time to get to know the Patients before they leave and go to another office. Also,when giving …

  49. This place is so unprofessional!!!!!!
    I called hand an appt set up some one claiming to be a medical assistant for my doctor, calling me at nine am and my appointment is not untill 4. I told him I …

  50. This deserves no stars. The referral lady at the Deland office Manuela takes for ever to get things done and when she does it has to do it again and changes the date of when it was done to pretend that it was done a long time ago. That’s …

  51. Worst experience ever
    First my daughter was told over the phone, after giving detailed info about our insurance, that they accepted. Got to the office and was told they did not. …

  52. Incompetent! No doctor visits because of Covid, so we do a Dr. visit by WhatsApp. I tell them to send the bill by mail and they gave me a hard time about it. They want me to come in to pay. Finally, I thought it was settled and it was …

  53. The office should not get a rating and should be closed down!!!!!The worst office I have ever been in. My mom 1st office visit no soap in the dirty bathrooms. How do employees wash their hands. The 1st appt the Dr never even exam my mom not …

  54. If I could leave zero stars, I would. I’ve been going to this doctor since around May. My first appointment was scheduled with Dr Correa, I was seen very quickly but Correa was actually on vacation so I save Dr. Nieves instead. He was very …

  55. Do not go to this office!! Had 4 different doctors in 3 years. Doctors just disappear. Getting prescriptions refill is crazy. Called no less than 5 times each time. They don’t respond to pharmacy requests either. Isn’t any better with the …

  56. My doctor is Hamidreza, I like him and the staff.
    Things happen but they resolve my issues.Israel León the case manager resolve muy issues. They call me before my appointments. This place is better than the …

  57. The DOCTOR is amazing but the staff not so much. STAFF cancelled my appointment by “Accident”, they are extremely rude and unprofessional. If the doctor wasn’t so great then I would seek treatment else where. …

  58. By far the most disorganized medical facility I have EVER encountered in my life. Nobody has any idea on what has or has not been done. I have been going to this location since it opened entirely because it’s the closest office that takes …

  59. Stay far away from this place! I decided to try it because it was close. What a mistake that was. The first visit went okay. The doctor I was given was not the one I made the appointment to see, and she didn’t speak English well, but …

  60. I see Dr. Hector Nieves and he is very nice. I have asthma and copd and they give me breathing treatments and steroid shots there. My previous primary care doctor would have sent me to the hospital where I would end up admitted for a few …

  61. Absolutely horrendous service. Despite being informed of my pharmacist information at the time of my visit, they did not send my prescriptions over & didn’t tell me they did not actually save the information until I called them the next …

  62. Dr. Nieves is a wonderful Doctor, he is thorough, takes his time in getting to know his patients and explaining things making sure the patient understands, however; since Rachel the administrator left they have become negligent in …

  63. I was rushed as a new patient giving the nurse, whose English was very broken (she had a hard time understanding me) my medical history. Then the doctor came in several times tapping her wrist as to point out the time, and then interrupted …

  64. After waiting over 3 weeks for an appt. They cancel it 24 hours prior and state they’re not seeing new patients. Ask for a supervisor and they just hang up the phone. Very unprofessional. Should have not have patients wait 3 weeks to tell …

  65. Worst PCP ever!! They do not care about their patients. Just had a medical assistant laugh and hang up on me after telling me they cancelled my EKG that I need for my upcoming surgery!! Their excuse was they don’t have a nurse for the next …

  66. Worst customer service ever. I called Orlando Family Physician to make an appointment for my my daughter to follow up with her doctor because she had to go to emergency room during the weekend. The woman that I spoke to said that the …

  67. One thing i can say is the front staff is awesome and very dedicated to the patients.
    I feel comfortable during my visits. Medical Assistants are kind and attentive.
    First Doctors office that makes me feel like family and not just a patient..

  68. My mother was scheduled for a test at the Debary location to determine her cardiac and pulmonary condition. Well, OFP kept cancelling the procedure about 3 or 4 times saying their technician can’t make the appointment? So, this lazy …

  69. If possible I would give them a zero. The past three or four experiences have been horrible to the point I have changed practices. It started when I was diagnosed with covid and called to see if I could get an inhaler. I was told someone …

  70. Please do NOT make my mistake! The doctors are great but the staff is awful. They cancel appointments on the day of the visit. My daughter was sick and I requested a Covid-19 test and they forced me to scheduled a regular (no priority) …

  71. I wish I could give them a 0 star to be honest! I have never had a doctors office like this one! I have just had a bad experience the whole time I have been here. I can never get an in office visit and the phone visit takes a month to get …

  72. I Love Love Love This Practice, I Have Some Conditions That Take The Utmost Care…And That’s Exactly What I Have Received. I Feel Like It’s Family, Or My Most Dearest Friends That I Am Going To See…With The Plus Of Looking After My …

  73. The customer service at this practice is awesome, the staff is really friendly, helpful. You can see that they have great compassion and empathy with the patients. The doctors have great knwoledge and experience.

  74. It is 6:19 pm on a Friday and this doctor’s office is STILL returning phone calls to their patients. 🙂 No matter what happens that may seem an inconvenience, know that this practice and these medical professionals are definitively …

  75. I am thoroughly impressed with this office and especially thankful that Christine DeJesus is my Primary Care Provider. She is the first medical professional who has treated me with respect, who has shown that she cares and has taken me …

  76. Today I visited the Debary center for an appointment I had scheduled to do my fasting labs at 9:45. After 10:15 and after seeing that they did not attend to me, I asked what was happening and the answer I got was “that they had notified the …

  77. I went there to get an appointment to see my PCP, I was told to have a seat that I have others ahead of me. After 45 minutes waiting to be call to make the app. I left without the appointment. Its just hard to understand why was taking so long .I will not recomend this place. Changing Drs todsy!!

  78. I started to see Dr Santana last year. I had a better opinion at the beginning about this place but at every appointment they will make me wait at least 30 minutes or more to see the doctor. Last month I arrived 10 minutes late and they …

  79. It’s one of the most cleanest facility that I have ever been to. And the staff makes me feel relaxed and that is an plus when going to an Doctor in the first place.

  80. My first time to doctors,was greeted by reception,was very professional,once I was taken to the back to get seen by doctor,the nurse was a blast,I loved her spunk, Dr E was awesome and yes I sure will be back

  81. This used to be a great doctors office. Dr Barco and Dr Dejesus were kind and patient. They listened and celebrated small milestones. Dr Miranda is rude, she doesn’t listen, she is judgmental. The staff are rude, they schedule unnecessary …

  82. Orlando Familtt is an A+ organization in all aspects. Friendly, knowledgeable and professional. My favorite today was Dr. Molina. I have never enjoyed a doctor’s visit until today. The very best. She is down to earth and genuinely cares about her patients.

  83. I called to confirm a scheduled appointment after being out of town and was told I had DIED! There was nothing I could say to convince the guy who takes the calls when you are prompt to dial the number 6 that I am Linda!! He kept asking for …

  84. I was scheduled to receive care with Dr Rodtiguez Luna so when I received text confirmation for the appointment it did not provided any address at all. That caused me to visit a wrong office in Deltona. I called them to let them know and …

  85. Dr Ebneshahidi is by FAR the best family physician in Debary! Dr E listens,compassionate,always there for u and your family. His assistance and nurses in the practice are spot on , professional compassionate and truly class act! If u just …

  86. Very pleasant doctors office from the moment you walk in to he moment you walk out.
    Took my mom for her first time and the front seat lady great mom with sandwiches …

  87. Orlando Family Physicians is a great place to seek medical assistance. All staff treat you with so much respect. They make you feel welcomed. More importantly, they are efficient. Your medication …

  88. This is a nice place to visit. Very friendly staff. I highly recommend this clinic. The patient advocate lead Jennette is a wonderful person, very sociable and always has an smile in her face. I’m proud of being part of them.

  89. Worried about seeing a new doctor, Luis Luna, but he was very pleasant; listened to my issues, concerns, and clarified my questions. We understood each other because he is bilingual, English-Spanish. He sent me for tests to be completed …

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