The Orlando Health St. Cloud Hospital Emergency Room provides expert emergency care to the St. Cloud community. Led by board-certified emergency room physicians, our specially trained emergency medicine team provides treatment for minor to life-threatening injuries and illnesses, 24 hours a day, seven days a week. As an accredited Chest Pain Center from the American College of Cardiology and a designated Primary Stroke Center, Orlando Health St. Cloud Hospital ER offers comprehensive medical care, from chest pain to stroke treatment. The ER is also a Geriatric emergency room accredited facility, offering specialized healthcare for older adults.
2906 17th St, Saint Cloud, FL 34769
Had surgery here on the 2nd, the staff was awesome hospital was clean and friendly even in the middle of construction
Nice people. Got in quick but they sent me away in the same condition as when I got there, on the same meds that weren’t working.
I always get the best care.
The staff is very rude and disrespectful especially in the emergency room nurses had attitude going through the roof
Great staff and care . Very attentive and compassionate . Sending my thanks to everyone that took care of me .
So far the staff have been excellent..treating my grandmother like one of their own. Actually doing amazing work.
Was exposed to patient with high fever during checkin, spent 40 minutes and still haven’t been triaged. NOT HAPPY
Stay away from this people,bad customer services, they really want to see you suffer to help you, it took them hours to do a flu test, the nurse all of them ignore you when you are in the room, to provide the discharge will take at least 2 …
I waited too long to have a room clean even had someone called before me that had arrive after me worst experience ever.
Pathetic excuse for a hospital dr came in told us issue after waiting an hr for results then an hr and 30 minutes waiting for my son to get splint on his wrist and go home because they no longer put casts on …..so basically yes fracture …
My experience at Orlando Health Saint Cloud Hospital was disappointing. Enough said.
This place is a joke. Zero communication, rude staff, and no one seems to care or know what they are doing. They tell you a time something will be done, yet that time comes and goes, and nothing has been done or even explained as to why it …
The staff was very courteous and attended me within minutes…I was in and out of the emergency room for my swimmers ear in less than an hour… GREAT SERVICE
Great experience , professional team
Great staff / nurses / doctors. I went in and came out quick with the help I needed. Will start coming here!
Not a good experience for my wife who suffered a stroke.
I only gave them 1 star cuz I had to. This place is horrible!! Wait time is forever and the staff has no sense of urgency. Please go to any other hospital if you really want to be seen and be taken cared of.
I would never recommend coming here for treatment in the emergency room. Staff does not believe in urgency. Even speaking to someone over the phone was a waste of time.
Beware of the billing practices!!! Went in for laryngitis and came out with a bill over 2500. The X-ray cost was $800! After my insurance paid I still owe 850 and was taken to small claims court.
I went to er Dec 8th for a kidne stone.they called in a urologist.in the next hours I was in surgery having a stint put in that we not possible then before I knew anything was transported to ORMC for a tube and bag was put in my kidney.ten …
Emerency room is very filty came in at 2am left at 8 am the nurse was nasty she wiped fluids on the bed when they touched her glove.then the other nurses was taking trund taking a nap in room 9 they need to clean they floor in mop they …
Great Customer Service and Support!
Went to e.r for chest pains everything was going good until they switch nurse her name was Shirley very rude and professional i had to discharge myself out.Other than that everyone else was great.
They take care was awesome
Terrible service! Went to visit a family member that has been admitted for 5 days now however every time i go they assure me that there is no patient under that name. Sad and scary!
Beware of Jared.!!!! & the Staff here people get covid working here & this hospital is dirty & disgusting beware at all cost.!!!
If you have an emergency please don’t go there the ER it’s horrible they don’t do your checking on the right way ,I was there for 3 hours never took my temperature, nothinggg, they look at you like you supposed to know what it’s next , I …
after being here for a week I could write a book on this Hospital I told a little girl at this Hospital everything that was wrong with it from sitting on the bed from it being spilled on the bed for me to play in.. no one checks to sheets …
Dirty Hospital. Rude staff. My mother contracted MRSA and sepsis in this hospital. It killed her. Thank you St. Cloud Regional, my mother is dead because of your dirty establishment.
I would definitely recommend the womens imaging
Always felt I could trust Orlando Health with my care
I was humiliated embarrassed and will never go back
It was the worse hospital I ever stayed at. Not sure why some of the nurses and tech work at a hospital. Very bad experience. Would not recommend anyone to go there.
Type 1 diabetic,came in with hyperglycemia. They couldn’t even put my IV in correct so I can get fluids.I received a half of bag of fluids because my IV didn’t work.But my bill was charged for 2.Was charged for a pregnancy test that I never …
Terrible careless staff of nurses and doctors. It takes forever for a nurse to come and assist the patient. Everyone is extremely loud for no reason. No sympathy for patients and their pain.
What I like most if you arrive on time for your appointment you will be out quickly
DO NOT BRING LOVED ONES, ESPECIALLY KIDS HERE. Completely misdiagnosed my child’s injury for nothing and now he needs surgery for it. -0 review actually.
Worst Service and the worst hospital around here. Doctors and nurses are not compassionate and the PCP is not even helpful at all. Dr. Kalan is the only good thing that this hospital has. Never come back here.
My mom was taking to this hospital by ambulance thru ER and i was very content with the doctors and nurses very helpful even the ckeaning people was so helpful.well my mom was admitted to the hospital due to CHF last stage only 77 years old …
This place took FOREVER after my husband sliced his hand opened and was bleeding everywhere. Waited 3+ hours to have anything done. Only came here because we were over an hour away from the hospital in Orlando. Staff is very kind though!
A HORRIBLE hospital, took my baby in because he had a super high fever and it was a long waiting period. I asked the lady how much longer and she said “it is pack in there”. I couldn’t take it anymore and ended up walking out and going to …
Worst experience in my life, don’t come here they treat patients horribly and have no compassion with family members going through difficult times. The nurses are cruel especially one that was assigned to us named Audrey. Please go somewhere else !
Just want your money and will take you in as a patient even if they cannot treat you. They will do multiple tests to get more of your money before you leave, even if they admit negligence to the condition.
Quick service. Very caring staff
I always thought people were being dramatic when they said Saint Cloud Regional was a death trap, but they discharged my wife with a miniature stroke only to have her suffer a MASSIVE seizure less than 24 hours later. I had her brought to …
True profesionals from start to finish.
Great staff is an understatement
I WANT TO THANK ORLANDO HEALTH OF ST. CLOUD FOR THE ATTENTION OF ALL THE STAFF AND I RECOMMEND IT TO ALL OUR COMMUNITY FOR THE GOOD AND PROFESSIONAL SERVICES THEY ARE PROVIDING
The worst service seeing in an ER, More than 3 hours for calling a patient and only give excuses and excuses to patients . I thought because is Orlando Health now was better but still the same bad service.
They pretty much saved my life…I went into the ER with the flu..I’ve never been so sick in my life.They admitted me and 2 days later I was soooooo much better..the nurses were all wonderful,every staff member I dealt with was friendly and …
Day 3, still haven’t had anyone do anything to help me. I sit here in pain, hooked to a IV that went off for over a hour last night without anyone checking my empty IV bag. Yet I’m still in pain and haven’t seen anyone since the IV bag. …
If the illness won’t kill you waiting on the staff will
Wow I have never seen so many bad reviews from a hospital, I live 5 minutes away and I opted to go to another hospital. Not taking the chance of being treated poorly when as it is I’m already feeling sick.
It’s really improved , overall professional Nurses, Doctors and staff . They have done a complete 180 and and have almost no wait time and plenty of staff to help
I’m a handicapped person and l feel really contable with professional and treatment.They nice and kind good services
Great hospital care at this facility every time I’ve had a procedure done there.
Horrible experience. They put me in a room with a known mental patient that sang loudly all hours of the night…more like howling. Then finally after the mental person used the bathroom on the floor by my bed moved me and disvharged me quickly.
I don’t understand why people post negative thing’s about Saint Cloud Hospital. Let me tell this hospital is the best the time’s that I’ve been here it has been amazing!With my son,wife and me never had a negative experience with them.The Doctors and nurses are amazing.
The staff at the west wing and all the technicians made my stay so pleasant. They were professional, courteous and most importantly supportive and empathetic.
These idiots misdiagnosed me as having a toothache when what I was ACTUALLY having was a very severe allergic reaction. It’s like they hired Laurel, Hardy and all three Stooges to run the place as Doctors or something. Their medical …
3 1/2hrs with my sick toddler having difficulty breating & have yet to have ANYONE with any decency communicate with me & tell me what is going on or how much longer we will be here… She is hooked to 2 Different machines to measure her …
We hoped service would improve with Orlando Health, but it didn’t so old sorry. rude, lazy and unprofessional service. These people are heroes more like over paid zeros.
I give ORHC 5+ in all areas.
Had an awesome experience taking my 4 year old here at 2 am. All staff were so sweet and curtious. Doctor was absolutely amazing with him as well. Would definitely recommend.
Had a great experience here today the two nurses I meet were amazing just wanted to say thank you to Pam and Joel in the er very friendly
I spent 4 days at the hospital for an emergency appendectomy. Couldn’t be more pleased with the hospital and their care. Thanks to all the fine doctors and nurses that helped me recover!
This hospital is by far THE WORST hospital i have ever been at, the nurses are rude, the doctor VERY RUDE.!!!! I will never visit this hospital again
This place is a joke. Go to advent health instead.
3 hours in a room and not even 1 doctor came in, since i walk in i informed them that i was on pain and i was not even given a pill or nothing for 3 hours but i was giving a bill without a doctor or nurses seeing me. End up walking out
this hospital sucks
If you want to get sepsis and die, I recommend coming here. If not, PLEASE go to another hospital. The doctors here will compare your pain or your condition with their own. They won’t believe what you say and their education is very …
This hospital is not professional at all and doesn’t protect your privacy. I did a form online to save my place in line. When I got there the lady told me “yeah we don’t get those when you fill them out on line”! Why even offer online …
Unprofessional, unable to reach my mother calling her room phone. Reported the issue THREE times and it was never fixed. Every time I called the nurse for an update she would let me know she was busy with another patient and to call back. …
Went to the ER for a minor head wound. All the staff (nurses, PA, clerical) were extremely nice and helpful. I had no issues. As a matter of fact, I was in and out in about an hour.
I am very surprised with a $22,680.00 bill that i got for only 1 night stay for observation and on top of that i received 4 other bills from different providers. It seems to me this hospital over charges the insurance company and the …
This is the worst hospital I’ve ever been to. I was there for more than 7 hours with a fractured elbow before they decided to give me a shot for pain. Nurse’s excuse was that she was by her self doing triage and giving patient care in the ER. IS NOT MY FAULT they are under staff. For a small regional hospital it’s absolutely mediocre.
Not only is it the worst hospital, you’ll be stuck there for dang near 8 hours. I went in because I had a stomach bug. Anyone can know what a bug is. These morons told me after 8 hours “well you dont have the flu and everything looks good….. 🤦♀️🤦♀️ …
Went with bladder problems. Had surgery. And when they intubated me, They didn’t do it correctly and my throat and chest was very sore. They had to keep me 4 day when it was 2 days maximum. Very bad experience!
Do not go to St. Cloud Regional Medical Center.
The staff at St. Cloud Regional Medical Center does not adequately provide …
I don’t understand why the negative comments. I went to the ER and the treatment I received was excellent from the front desk to the X ray Technician, nurses Isaac and Lauren and Dr Van Dillen and Dr Madanick were very caring and kind. I would definitely go back if I need to.
Will never come here again, came in having 3 back to back siezures , mind you Im not prone to siezures and yet it was 11 ish when I came in its now 6:47am and amazing just laying in ER in pain on stretcher been admitted since 2am and yep no …
this review is for three familly member . week one I took my sister with one ear bleeding and they sent a nurse practioner ,she said that she was going to get the doctor to take a l look at my sister’s ear but instead she came back saying …
Um.. yea don’t come here. The nurses didn’t even know how to put an IV after several attempts for like 15 mins. Wouldn’t even replace broken gloves… Anyhow, they don’t deserve additional details so, I’ll leave it at that. …
Horrible experience nearly 1 hour amd a half already in a room in the emergency room just for vitals . A poor ol’ lady asking for help and every one is walking past her . She looks about 90. Communicatiom between staff is horrible . …
Still waiting for a room for my wife after 24 hours in “holding”. Moved 3 times so far but still waiting in emergency for a patient room. Told new arrivals in emergency waiting up to 8 hours. Our first, and last time here. Go to Kissimmee Advent Health instead.
We have been in an out of many different medical facilities (in different states) and St Cloud Regional medical center has been by far the best one EVER! Everything from nurses, to doctors, to surgeon, to cleaning to therapist just everything. We will recommend the hospital. An outstanding job.
Dr karson did nothing to alleviate my pain. And made me feel like i was a pill seeker . He was rude and made me feel like he didn’t care about helping me get better. He was pompous and arrogant and didn’t do anything new to help something needs to be done about this doctor and his unwillingness to help a patient.
Had to give one star because it wouldn’t let me post without giving it. But I give no stars. 7 years ago went to the ER for severe abdominal cramping. Waited 6 hours in the ER without being seen. I was given a form to fill out for your …
Been here oler a week and the room hasn’t been cleaned. Waste baskets full, filthy floors. Have been discharged for three days and have not been able to leave because the hospital waited too late on Friday to find an oxygen tank to be …
Dont go.
I was told I wasn’t Spanish so it takes a little longer.Also was told by nurse there are sick people here. I reply what am I chop liver. …
Attentive, empathetic, usually timely.
Knocked off a couple of stars because during one visit, critical symptoms of mine were ignored. Had to go back another time for same and worsening symptoms.
Very fast service! I was in and out in no time!
When you go in and say you have chest pains or pressure and you are someone who has had a bypass and they have you wait 10 minutes…unacceptable! In Kissimmee you are taken immediately ..special red wristband and you are attended to. …
Great Experience in the ER Today at Orlando Health in St Cloud !!! Thank you all !!!
Great experience from start to finish. AAA+++
Spent 5 hours here to be discharged with no test except urine. They came to give me a shot of pain medication, they had no medical history, allergies, or list meds. Only had my name and date of birth. They said they had all my history …
Great experience! Fast service & great staff!! Definitely recommend!
My son broke his arm, and the staff was so friendly. Everyone went above and beyond to make sure my son was comfortable. But a big shoutout to RN Isaiah and Dr Gomes for doing an amazing job and making sure everything that was going was throughly explained. I can’t get over how great the whole experience was.
I been in this hospital 2 x in the last 6 months and I can’t say anything but great things about them. However I want to give Kudos to the staff on the day shift on Wednesday 4/18/2018, they were caring, respectful and compassionate. They …
Place is a joke sat there for over an hour not being able to breathe and was never called back
Had a great experience in Orlando Health St. Cloud Hospital. Everyone was prefessional, warm and kind. Thank you!
Probably the worst hospital in Osceola county first I had my door open to only to hear one nurse saying they was going on lunch break when she stated that the other nurse I hear her saying I’m not taking care of your patients at first I …
I went to the emergency with dog bites wounds. They took x-rays of my arm and back , gave me a tetanus shot and cleaned and bandaged me. I’ve never seen a doctor, just a nurse. They billed me an 890$ and a 780$ bills, that latest one was …
Great staff and excellent care. Thank you Orlando Health.
My daughter had to get 2 stitches in her finger in March. Not only was the service lack luster, she was at the hospital for over 4 hours for this procedure. The larger, more looming issue is the billing practices. She is being billed …
If u want to die you must come here, you’re going right away to the mortuary 😞 I’ve come here 3 times, now I’m here bc is the nearest ER around home so every time the triage nurse come out to the lobby…PAY ATTENTION THE TIME FRAME TO SEE U …
Call Ambulance to take you in because the Emergency room needs to know how to treat emergency correctly. It’s not who came first but by symptom base. My mother was screaming in pain, while two patients that was ahead of her showed no sign of emergency.
My mother, who was 95, lived close to this hospital, so whenever she became ill it was where she would go. The staff and doctors treated her so well, and very kindly. Whenever she had to stay, she was treated well, as were we, her family. …
Outpatient is bait and switch on fees!. Was told their system allows them to put in procedure code with my insurance and the system shows them “almost exactly what my portion would be” (Her words) and my portion was $58.00. Based on that …
The nurse I was assigned to was amazing but, I went to the ER with muscle cramping to the point where I couldn’t breath, I was greeted with a woman that was more concerned about my insurance information than treating me. Flash forward to me …
Had foot surgery thereand was ordered to go home with crutches. They couldn’t find any in the outpatient area and had to get the only pair the ER had which were to big. After changing my clothes the nurse comes back with used different size …
I have been to the emergency room twice in the last 3 weeks for severe itching all over my body. My dermatologist has been trying to treat and diagnose the problem. …
I was admitted through the ER. The ER dr refused to look up “indwelling permanant medi-port protocol” “22” years old. The only issue “”ever” was a nurse in that ER over a decade ago;”” it clotted off due to the nurse’s failure to put …
Spent 8 days at the hospital which included ER, 2nd Floor, and then Surgical. I feel blessed to have had the best Doctors, Nurse, and Aides. These people treated me with compassion and as a person., and took time to talk to ME. (solid food is very good also ) Thank you everyone!
I would write a zero. My son waited three hours in the waiting room, crying in pain and fever and no one even care. Is this a human hospital?? My son had to leave without being seen by a doctor.
Had to bring in my daughter for severe abdominal pain. Arrived at two a.m., still waiting nearly two hours later to be seen with three people waiting when we arrived. Staff doesn’t communicate an expected wait time. There’s a circus of …
Sorry I had to put 1 star because there is no 0s. From multiple experiences. Granted, there is few, very few passionate nurses, and many that should consider a different carrier. My daughter suffers from two different types of seizures, however, to them she was crazy. I will keep my loved ones away.
Hello I will recommend to family and friends. Thank you for making me feel like I was receiving the best care. Thank you to my doctor and nurses for making me feel safe. Great job to all staff from checking in to checking out.
I trust them all at St. Cloud Regional with my life. They saved my critically ill father’s life. Unfortunately, I have some experiences there, and everyone from ER to in-hospital nursing support is usually caring and respectful as long as …
Worst hospital ever, the nurses were good. My doctor if that’s what you’d like to call her was rude and unprofessional. I’m awaiting a callback from my doctor now, he will probably tell me to go to another hospital today. Equipment is way …
THE ABSOLUTE WORST HOSPITAL IVE EVER BEEN TO AND TAKEN MY HUSBAND TO. If I had the option to give this rating lower than a 1, I would. The staff in the emergency department is by far the WORST staff. They’re the complete opposite of what a …
Took my son to the emergency room because he developed Angioedema due to an allergic reaction. Nurses were knowledgeable, experienced, and they made me feel comfortable that my son was in great care. Saint Cloud Regional has come along way and I love the direction is taking!
Aside from the staff being generally friendly and being quickly tended to, don’t waste your time (or money) here. Took my wife into the ER early this morning for a seemingly common condition that needed immediate medical attention. Visit …
The staff was friendly, the service was good, but the pricing and value is mind boggling. I received a simple chest x-ray for the insurer Preferred Provider price of $398 out of pocket. Outrageous, especially in light of the national …
Went in for a appendix removal Unfortunately was in there for five days. The nurses and doctors were great… the food sucked 🤮. And need serious updating to the faculty !! Other then that it was good! …
I will like to say thank you, yo all the staff, nurses, doctors, assistant, cleaning staff, cook, lab, x-ray, ct scans, everyone, at the Covid-19 area, i will never forget the special treatment, attention, time, love, care, …
I received the Moderna COVID-19 vaccine here yesterday by appointment. Their system is very efficient; I was only there for a total of 15 minutes. The facility was clean and the staff was extremely friendly.
This is the worst hospital in the state of Florida. The ER was exceptional tho. Soon as daughter was admitted, no response from nurses. Dr. Anyone. No help at all.
An ambulance came and got me because I kept fainting, felt weak and kept throwing up. Got there and they sat me down in a room for 4 hours, nurses barely checked on me. I got tested for Covid (Thursday) and said I should have the results by …
Very unprofessional personnel at the Main Lobby. I got there not knowing were to go and they were like 6 security guards talking, laughing and making jokes and no one asked me if I needed help. One of the guys finally asked and when and I …
Absolutely HATE this hospital!!!
ALWAYS hours of waiting!
I brought my son in for a laceration above his eye that needed stiches and they …
By far one of the worst hospital in central Florida. St. Cloud Regional is limited on technology and resources. Their nurses aren’t effective at their job, can’t save a patient life without knowing the problem. They can care less about your …
Shocked to read some of the comments here but can only say we had nothing but excellent treatment here after being referred here by our insurers with a suspected DVT (deep vein thrombosis).. Being tourists we were obviously worried about …
Enjoyed the quick service. The staff was very nice and friendly. Food is good too! They made me feel comfortable and helped me with any question or concern.
So my nephew was just there for an endoscopy, he has cirrhosis, end stage, an alcoholic. The nurses just called my sister an enabler because she called them out on for not doing their job. Nice comfort care you have there st cloud. No …
If I could give less than a star I would. Even though the ER is beautiful since they remodeled, this place lack of urgency and empathy. The doctor that took care of me knew that there was nothing she could do to help me with my condition …
I was in this hospital for a week. I was taken care of so well. Every nurse and every technician that came in took very good care of me. They made me feel like I was their only patient. If I ever have to go back in the hospital, I choose St. Cloud Regional every time!!!
My experience at Saint Cloud was a good one. The ER staff (Pam and John) were awesome! Thank you guys for your professionalism upon arrival and your humour in between. Once I got admitted my experience continued to be a positive one. Thank …
From the staff to the doctors amazing highly recommended hospital high quality service attentive to a patient Thank you so much to all the staff from the nurses to the doctors.
Very professional staff, made me very comfortable, shout out to the Tech
St. Cloud Hospital has gotten a bad rap over the years, but I now feel totally different. I was recently admitted for 3 days. Every single person from check-in, nurses, technicians and doctors were professional, friendly and extremely thorough. You will definitely get the best care!
It is a small hospital, but the attention of everyone who works is excellent, my daughter was hospitalized and was treated as her own family, especially the nursing team, we are very grateful especially to the assistant nurse Phillips not …
We had a very good experience at St. Cloud Regional Medical Center. All the of the staff was very kind and helpful. There was virtually no wait at all, and they took great care of our needs. The facility was very clean, and it could not …
I’m here right now. I came into the ER two nights ago and was treated for abdominal pains. They took me right away and took CT scan and ultrasounds. The entire staff was helpful, informative and professional. I went home but came back …
Excellent care all the way through. I’m so happy I had my surgery done here.
excellent care from Doctor’s and all the nurses and staff
My dad is currently there and has been seizing for almost 16 hours under their care and no neurologist has been to see him. Is this the care we should continue to expect? If one does not see him by the morning I’m contacting their board and we are having him moved.
3 hours in a room and not even 1 doctor came in, since i walk in i informed them that i was on pain and i was not even given a pill or nothing for 3 hours but i was giving a bill without a doctor or nurses seeing me. End up walking out and …
Lack of compassion. Understanding the hard work they have, especially during the pandemic, but there is also another side. Each patient is a family member and some of the nurses and staff are less than compassionate in providing the service …
I ONLY GIVE 5 STARS BECAUSE 10 STARS ISN’T AVAILABLE.
I have heard many stories relating to SCRMC and was very anxious when they wanted to admit me for a serious injury. However, my 5 day experience was nothing but professional, courteous, helpful, caring, and service oriented. EVERYONE, from …
This hospital is such a sham. I have no clue how they even are open for business. The administrator Rachel kicked my wife and 1 year old daughter out for my 1 year old not wearing a mask. She can’t even keep bows in her hair!!! Then when I …
This hopital billed me 900 for taking my blood pressure and temperature. I came in having a late term miscarriage. After a 30 min wait to be checked in, then 15 mins waiting on a nurse, she finally came in took my temperature and blood …
I went for sinus surgery and the staff was very professional, understanding, and very nice. From the pre-op registration to the day of the surgery, I have to say that everyone treated me with such respect and kindness. It’s very clear that they love (or at least, like) what they do. I can’t be more pleased with the service.
They are overall nice but I have a concern. My mother had surgery at this hospital and she did not eat for a week. They were expecting her to walk and participate in a lot of things but had no energy. They said they would feed her but never did. They would say someone was coming but no one did.
Went to the hospital for a surgical procedure that took no more than an half hour, not including prep time. My doctor and his staff, the hospital staff in St Cloud we’re awesome, understanding and to the time to answer all of my …
Never go here unless it is life and death. I had such a horrible experience while I was in there. I had to call the president of the hospitals office on multiple occasions just to get a nurse to check on me. Hours would go by between …
Worst hospital. When nurses change shifts they do not communicate patient information. Nurses have little to no access to patient information. They are rood and nasty to their patients. We requested a doctor change but they didn’t listen and kept the same doctor. Terrible service.
Most post about ER but I went to Out Patient. Shown to business office on time and then to Out patient area. Sort wait then taken to post op. Very courteous and knowledgeable nurses and staff. Came over several times asking how I was doing, …
One n.a. was nasty to my family. She has a bad attitude and is argumentative in my opinion.
ER was great then I was admitted which was great at first. Second day wasn’t so good. No one came around. Push button and it took 10 minutes before it was answered. Bed neighbor had a dispute with nurse and then it was worse. I was told I …
Nurses on floor were amazing and very helpful. It was upon discharge that my experience went downhill. When told I was being discharged I had a whole range of emotions due to being discharged in as much pain as I went into hospital which …
Went to the ER last night. Everyone acted as if it was bothersome to be helping me. Several test performed, To find out I had a severe UTI. After having IV antibiotics and havin catheter removed, which I started bleeding and dripping blood. …
St Cloud Reg is the last place you want to go. They assign a room to you and forget you are in the room with no phone or call light in the ER. The admitting & room nurse forgetyforget meds then leave to get them any never come back. Over …
Worst service possible, they charge the insurance a lot and do little, my 88 yr mom has not being taking care for 8 hrs !! Staff attitude sucks !!!!
They don’t care …
There is no such thing as privacy act from the Drs and nurses on the floor
I was just discharge for Er with chest pain and other issues… Nurse EMY arrived to my room and first comment of her was wao u always her in this hospital…second time nurse Emy comes to me after I press the nurse assistant button to …
I stayed here from 6-11-17 to 6-15-17. The service was EXCELLENT—-from the emergency room personnel to every doctor and nurse who took care of me, including the surgical team. They all made me feel that I was their first priority and …
More worried about money and outside follow up then patients treatment while an inpatient.
I felt that they over medicated my loved one. They put restraints on my loved one when they were upset about being there and what was happening to them. With covid and not being able to get visitors, loved ones of course are afraid. This …
This place is a joke. ER was not bad but as soon as we got a room things quickly went downhill. The entire nursing staff can barely speak english. So if you go herer good luck communicating with anyone. They also seem to have several nurses …
I was recently a patient at this hospital and I can’t say enough good things about my experience! The doctors, nurses, techs, and even the housekeeper were all so very pleasant. I am a nurse myself and the doctors and nurses here genuinely …
I did, & apparently it was blocked out. Seems like they only accept reviews they want to.
After being admitted for pneumonia my nurse Kisha made my stay less painful. Never have I encountered someone so genuine and caring! This isn’t taught in schools and a very rare find. Thank you Nurse Kisha on the second floor.
Excellent hospital, very attentive and caring. Great staff!
Waited over 2 hours at the emergency room area. Did not see a doctor, my pain was really bad, there was also a lady waiting who had a hard time breathing and she was also waiting. This place doesn’t care what your situation is or the pain …
I visited the emergency room. The service was amazing! Fast, knowledgeable and caring staff! So clean! I recommend this emergency room 100%
Very positive experience in an emergency situation with an operation needed stat. Completed in a few hours of hospital arrival The staff we encountered were all very pleasant and helpful with the ton of questions we asked
Worst hospital experience , and that says a lot. Unprofessional, the doctor looked miserable being there, he had an attitude the entire time. Didn’t handle the operation professionally. Don’t come here unless you want disappointment.
This clinic had previously bad reviews of the staff .. being hesitant yet desperate, my mom went in for COVID 2 months ago and she said they treated her so well, she didn’t understand the bad review. Today my husband came in with Kidney …
Front staff is very rude and unprofessional. We just arrived after a very serious car crash on the highway the officers said my family were lucky to be alive and we couldn’t grab our masks from our totaled upside down vehicle. Before we …
St Cloud Reg is the last place you want to go. At first they brought daughter back real quick with asthma…I was impressed..I guess it was too much yo ask for. then all goes down hill… they assign a room to you and forget you are in the …
Best experience ever. My mom is 93 years old and the doctors, nurses and all staff were amazing. They are kind and very sweet. They took very well care of her. Doctors took their time to explain us alternatives for her condition. Nurses …
Hospital is horrible. If you don’t have Covid going in you will coming out. There’s no social distance. The security guard is worry if you get to close to his desk. Are you kidding me. He just Waste of space. He so rude and nasty for no …
The worst hospital ever. Nursing staff belittled my mother and just didn’t care whatsoever to help alleviate her covid symptoms. We got there early morning at the ER and waited nearly 6 hours just to get a room and be seen. Michelle was …
I had a wonderful experience. All the doctors and nurses were very caring and helpful throughout the entire procedure.
The worst hospital ever. The only two that I felt cared was the 11 to 7 nurse. She is young about 27 and Ms. Carol, I think she is the nursing supervisor…I let them know that my kids were with me and my situation, when I first got …
Just moved to St Cloud, and was apprehensive about going to St Cloud hospital, but since they became Orlando Health and it has been our hospital to go to for a lot of years. Had to go to ER last Thursday and was very impressed by the level …
Loved my experience here. Everything was fabulous
I had a procedure done yesterday by Dr. Syed Lateef. All the people I met were excellent. I only one small issue checking in. Somehow they reversed my name at check in (oops). But it was right when I went in back. Everything else from …
Worst visit, charge nurse was rude and condescending. Never saw the doctor only PA for heart issue with weakness. Took 8 hours and encouragement to get blood work done. Waiting room was dirty and staff on phone and joking and talking …
My husband is fully disabled and about the kindest, most docile human being on the planet. He went for a simple outpatient procedure and was threatened by security. I expected that a hospital would be a safe place for our patients with disabilities.
My mom was in the ICU for 6 days and eventually passed while there. She was extremely sick . I wanted to say the staff, nurses and doctors treated her and my family with care during a very difficult time for us and the staff. The COVID …
I went to the er on 01/10/22 in severe pain late afternoon. Dr Hallili performed emergency surgery as soon as a team arrived. I had a blockage in my intestine. The care I received was above and beyond . I’m finally going home day 15! While …
I love saint hospital but the nurses……
If you ever have Michele that works with you in the ER. She has no expression …
Staff was friendly and helpful. They made me feel at ease.
Worst hospital ever. Don’t go there! I was there on February 22nd 2022. I was brought in by ambulance very dizzy vomiting and with very bad diarrhea. The medical staff decided to have me put in a wheelchair and placed in the waiting room. I …
Then do a very nice professional job everybody nice then do the job faster Everything clean waiting time number one thank you
Need better assistance getting my prescriptions transferred. The cvs they were called into is having computer errors
My wife was taken to the ER and admitted for observation along with some follow up tests including an MRI and a consult with a Neurologist. The following day when I went to see her all her tests were reading normal but no Neurologist was …
From the moment walk in good people,and the Hispanic lady that took me to the MRI excellent.
The mammogram department is awesome. Very kind, courteous, professional with the entire process.
They were very polite very kind that care about your well-being they want to make sure you was very comfortable I love the place I would recommend everybody to go there it’s very clean
My husband was in excellent hands all around, and was respected by the nurses, and Dr.Z. It was a 5* experience.
Dr.Glenda Nieves, she’s just one of a kind. she’s very attentive towards me, and likes to get right to the root of my problem, She is definitely one of the greatest Primary Care Doctors I’ve had..
I was told by my GI doctor to go to the closest ER ASAP after she got my previous biopsy results back and I was having severe new symptoms. …
As I explained in my survey to Orlando Health.Nurses we’re fighting with each other.Wich is very unprofessional.Two different heart EKG monitors with no signal said one nurse to the other.Then I was told my EKG was fine.Somebody change my …
I received great care from the ER nurses and the doctor when I went in for a kidney stone.
I went in to the ER at 4am with a fever and turned out I had sepsis. Before I knew I was in the OR being operated on, they wasted no time to save my life. I was afraid of going in at that time because I’ve heard patients fall through the …
Was a great experience. The staff was amazing and fun to work with while waiting for my procedure to be done.
In my experience I can say that I received excellent treatment and that all the staff is extremely friendly and professional. I totally recommend it.
I used to work over there for environment environmental and I have a supervisor that she is teaching me really bad she used to scream in front of everybody he was disrespectful they even Baker at me they fire me I lost my job and the damage …
The Dr’s, Nurses, and Staff all done and Excellent Job of taking care of me. They work very hard, and are very professional.
My Surgeon Dr Copobianco was great. All the staff and nurses there were wonderful as well.
I was there 3 days – excellent nurses and doctors. Floor supervisor Jill is the nasty of nasties and the room was filthy, unsanitary and gross. The shower was full of mildew! They maintenance staff could not fix the light in the bathroom …
Everyone treated me very well, the nurses, the doctors, with respect and kindness and professionalism, the excellent medical staff.
Had a Good experience. The Staff and Nurses were Great, kind and caring. Would Definitely recommend this facility
I have to say that I had a great experience at the Orlando health in St. Cloud fl the staff was great they listened carefully they explained everything clearly and showed a lot of care and respect i really had a great experience and highly …
Everyone was amazing from start to finish! I was very scared going but I’m so glad I did. They were all amazing ! Can’t rave enough about the excellent care I got!
Was in extreme pain with my thumb nail, Drs went over the top to ease my pain and help sent me home on medication and see the hand Dr within a few days. I would recommend this hospital to anyone.
My surgery was a success. I highly recommend St Cloud hospital and their staff. All were super friendly, caring and thoughtful.
Thank you everyone.
This hospital has really bad service! They barely check up on you and care more about the employees than the patients. On top of that constant attitude.
Very respectable very clean I went there for a different test and I asked about a mammogram that I have to do this month and they said they do them within 24 hours they sent me a schedule to take out what time and date I would like to come. …
What can I say just wao. From the moment I came in until the moment I left. I can only say wao. The receptionist was friendly and with a smile. Then nurse Jessica called me and as she was assisting me a cardiac arrest was coming in and …
The Orlando Health Women Imageing Center staff are professional with excellent customer service. They make you feel welcome and at ease.
Very professional, respectful, they do care about your comfort and wellbeing of the patient. They make sure you understand everything and the explanation of the procedure and everyone was helpful and they knew what is the most important thing is to care for you as a person, patient, and human being.
Great hospital. Nurses, Doctors and everyone working there has an amazing personality. And will help you with 100% care
This hospital has gone down the drains. They check you in and stick you in a cubical for over 1 1/2 hours without anyone checking on you. The workers are more interested in checking each other out and flirting than checking on the check ins …
I have been here many times as a mother of four and as someone with an autoimmune condition and I must say the staff is incredible! Great and knowledgeable doctora and nurses!
Great customer service. Every time I go there, the front desk is respectful and the nurses are great n funny. Love the service with doctors, nurses n front desk.
Very nice front desk lady and nurses very professional and helpful they were quick to help. When my daughter threw up the cleaning guy came quick and cleaned right away and very nice.
I want to give a shout out to CNA Zabrina Hellmer for her outstanding and genuine care, although she was not even assigned to my room. Anything I needed, she would go above and beyond to make my healing faster and stay better. Also CNA May, …
Dr. Capo has the best bedside matter on the planet. The recovery team, the pre-op team, the pre-admission team and the OR team were just so wonderful at making me feel at ease because of being stressful about the procedure. They all were wonderful professionals to work with
Had a horrible mouth infection came in they didn’t run no test on me and gave me antibiotics that wouldn’t even touch this. So I go to advent health they do blood work on me and a CT scan to find out I have a severe infection. And my doctor …
Very rude nursing assistant. Some nurses were helpful, but overshadowed by the rudeness of particularly one nurses aide. …
Staff was good, wait times with an emergency after a car accident, not so much. They’re understaffed and it made care delayed. Thankfully no life or death but being in pain and waiting hours for my scan results were horrible.
My husband arrived by ambulance with a severe pain in his left leg, it was more than 3 hours without anything being done to him!! They only gave him a pill!! In my life I have experienced so much inefficiency and lack of ethics to …
terrible experience after trying to get help for a panic attack. they left me unattended for almost an hour waiting for a room after being transported by an ambulance, i passed out on the floor because i kept hyperventilating and it took …
The staff is knowledgeable, friendly and have the best bedside manners I have ever experienced. They talked me through every step vs. overwhelming information all at once. They are caring and empathetic. I will definitely recommend/refer to anyone needing the services provided.
Staff is the worst. It’s sad my dad had a very bad health situation. And they did not treat him accordingly. It’s sad because the person that came in your shift today 10/04/22 at arround 3:04 p.m., front desk with red jacket, for you, he …
I’ve heard so many horror stories but in the last year (when I’ve visited ) I’ve noticed a massive difference. Both in the ER and the Hospital. …
The major improvements this hospital has made with staff and over all performance is amazing. I’ve lived here my whole life and this hospital was always known to be slow, weak, careless and generally terrible but I just had a recent ER stay …
Been here twice with 2 different emergencies with my children and they provided awesome care both times. Definitely have been better experiences now then what they were several years ago. They have improved a lot from what I’ve seen.
WARNING***If you care AT ALL about yourself or your family DO NOT go to this hospital unless it is for minor stitches or very basic treatment along those lines. The Dr we had overnight was the only person who helped and showed compassion in …
I just had another exceptionally good experience with an out patient surgical procedure at St. Cloud Hospital. All of my expectations were far exceeded. This is not the old St. Cloud Hospital of years ago! The care was unbelievable as was …
Be advised my name is Jesse Ponder. I am a patient at this hospital and I have been here around 11 days. I would like to recognize two specific ladies Zabrina and Caitlyn. They work on the Medical unit and they are nursing assistants. They …
Today at my CT scan at St. Cloud Hospital the staff was extremely pleasant and helpful. I was at the time feeling really sick, but felt very cared for.
THIS IS WHAT HEALTHCARE SHOULD LOOK LIKE. …
I went in for surgery to do tonsillectomy, the entire staff of the floor was so sweet and caring towards me. It was definitely one of the best hospital experiences I had. My nurse Liz was amazing and attentive which I truly appreciated. The …
Have been to many hospitals in different states, having had surgeries in Ca, Pa and now Florida. From checkin to prep, and surgery to recovery and discharge. The care by all involved was the best I’ve experienced. Kudos to the most …
Just wanted to take time to express our thanks to the awesome emergency room staff that assisted us with taking care of my father in law. He got ill right when the storm came to St Cloud. Everyone was so patient and caring. They brought out …
Great experience! We were seen and evaluated in a short amount of time and treated quickly, although with care and felt we could trust that the nurses and PA were giving us the best and most efficient care. Very friendly and knowledgeable …
I had my surgery scheduled there today earlier this morning and it was the most pleasant experience. I was my first time being under anesthesia as well. From the moment entering at 6am the security guard was kind in directing and checking …