Our gas log repair began in Oct 2022. After 3 trips to evaluate them the parts were ordered and they arrived in January 2023. Travis came out as scheduled and had the remote device switched out in no time. He did a great job, friendly, efficient, & pulled his shoes off at the door. Nice young man!!
Was told a year ago I would get a tank called back a few months after they said I was on the waiting list called today they knew nothing about me and wanted me to fill out a new application going with another company terrible customer service
I can’t give this company enough stars. They have been excellent and fast and we will always use this company also Travis was a excellent technician as well as Virgil
It’s been several weeks since I’ve first scheduled our gas hook up. Every several days I call them about the status and the employee responds with the same comment “ strange, you show in the system not sure why we haven’t scheduled yet.” Would appreciate a clear answer.
We are told to call when our gas gets down to 25 percent. I called and bought gas when it was at 25 percent three days ago. This morning they came and filled my neighbors tank but not mine. Makes no sense. Sorry but this is the second time …
Great company to deal with on time delivery and service. I had a gas leak in my tank after hours and they sent a repair man right over to replace my tank I was very impressed. Great customer service been dealing with them for years. Shovine McGinnis
Thank you Mr Ormond, thank you Eddy, and thank you Tony for making things right. I purchased a set of gas logs from Ormond’s Energy last winter. I had a problem with the burner portion of the logs. Ormond’s didn’t make the logs, and we …
Great family that is community focused and willing to do what it takes to help you. I highly recommend Ormond Energy. I bought my Wilmington Grill several years ago and they delivered and piped into my natural gas.
I love it when I call and they ask well who did you talk to? I replied they don’t say their name when they answer just as you didn’t. She replies I don’t say my name either and laughs. Yet the first question is who did you speak to and I …
Told to apply online. Took over 30 days to process application. Requested to pay in advance for propane account since I didn’t qualify for credit. Told 2 weeks later after me always calling that they don’t have COD or prepay accounts. Poor communication & customer service. -5 ☆
Still waiting on gas. I have spoken to three different people, three different days when I have called. They all told me three different things. I’m very frustrated! Its been extremely cold these few days. I have a son and I’m pregnant. …
Within about thirty minutes of calling, Travis was here to check out the smell of gas and hissing around the tank. He was very helpful and replaced the regulator.
Unfortunately I have tried to set up an account for 3 months with this office. I completely understand tank shortages but I was given the run around & voicemail on several occasions when trying to set up a new prepaid account. Jay was …
I can say personally that dealing with Ormond Energy has been nothing but great!! I have never had any problems setting up the account and all the customer service reps have been great!! I had let my tank run down below 5 percent called on Thursday and delivered on Friday morning!! Thanks to all!!
Had a great experience with “Travis”, this morning!! He was so patient with me and explained everything as he worked!!
In our world today, we NEED more Travis’s!!
Thank you buddy!!
Not a happy person. I went outside to do yard work and my gas tank is gone. So I called and yelp they had picked up my tank for lack of usage. Well last year 3/22/17 I had told the girl that I wanted the name on my Father’s account changed …
As customers, we are keenly aware of business requirements and I have much respect for Ormond’s business platform. On 11-23-19, my wife and I visited Ormond Energy in Princeton, NC to arrange propane service for our home In Angier, NC. …
Was promised to deliver gas every 3 weeks ended up every 6 to 8 weeks when tank was at 30 0/0 or less. Was told cheaper price if I did monthly route instead of calling. First visit gas was 1.70ish next was over 2.00 b4 election wonder what next tank will cost….
Travis is wonderful!!! He was very respectful, polite and knowledgeable. He showed us how to do everything and was patient and kind with us. He deserves a Christmas bonus and a raise.
Travis Mills was great. He came out, was totally professional, helped us get an old tank removed and a new one set in place. Everything went smoothly and he was just extremely helpful and so friendly.
Technician Travis came out to do a pressure test on my gas lines today. He was very patient and explained what he was doing well. He was very polite as well.
Travis and Adam came to my home yesterday and installed our gas logs along with the tank. They were very professional and explained everything to me as they went. I couldn’t have asked for a better installation team!!! Thank you so much.
We had a new set of gas logs installed today by Travis of Ormond Energy. He arrived as scheduled and brought all necessary tools. He was neat and clean and did not make a mess. He explained details about the use of the logs including safety …
Travis was very thorough in figuring out the issue with my gas logs. He shared some good tips with me that will save me money in the maintenance of my unit. I appreciate him doing that very much.
Travis came out today to put in a new line for us. Not knowing exactly what he needed he didn’t seem to mind going back to get the right equipment. Someone came back with him to reset the old tank. Travis did a very good job. Was pleasant and friendly. Thank you for such good service Travis.
Travis replace a heater for me today.He was very friendly and polite. I been getting gas from Ormond since you came to Mount Olive. A very satisfy customer.
Travis and Adam came to my home today and installed a gas tank. First they were on time and very professional. They explained everything to me and answered all of my questions. I even stood and watched and they didn’t have a problem with …
Travis came to set our tank today. He was very polite and answered all my questions.I know it is a very busy time of year but he did not rush and made sure I was satisfied before he left. He also came inside to show me how to light the …
I have had several issues with my fireplace which included having to purchase two different sets of logs. The tech, Adam, came out several times and helped me through all the issues. He was personable, polite, and extremely patient with me …
I contacted Ormond Energy to schedule a tank delivery and set up for my fireplace. After several weeks of waiting for a tank, it was finally delivered by Travis and Adam. They couldn’t get the fireplace working that day because of where I …
Travis came out to help us install a conversion kit on our new stove. He did an excellent job, was friendly the entire time, and was kind enough to give us some tips as new gas stove owners. …
I needed a tank for the upcoming winter for my new house. I needed to have this tank installed in a different location than what the builder stubbed me for. I called and spoke with a lady who gave me a verbal quote of around $500 to perform …
This office is super friendly and informative. Although I reside in a different town, I prefer to call the Princeton office for any questions or refills. First time living in a propane heated home and the first month was super stressful, …
I’ve had Ormond’s service for 5 years and every encounter has been positive. I recently requested they come to move my 500 gallon propane tank to a new location. Jay answered all my questions, Jim showed up right on time and moved the …
Ormond has been our propane provider for a couple of years now, and has always been on-the-spot with our deliveries, ensuring we never run out. We just had a new set of gas logs installed by Travis, and he did an excellent job. He was quick, polite, and took the time to explain how everything worked.
Thank you to Travis ( technician) who came and ran the gas line to my new range. He was kind, curious, and did his job effectively. In a world where it’s hard to find great help, you have an outstanding employee. Treat him accordingly.
Our gas log repair began in Oct 2022. After 3 trips to evaluate them the parts were ordered and they arrived in January 2023. Travis came out as scheduled and had the remote device switched out in no time. He did a great job, friendly, efficient, & pulled his shoes off at the door. Nice young man!!
Highly recommend
Friendly
Been dealing with them for quite some time. Always timely and give great customer service.
Great family owned business that provides fantastic service! Highly recommend!
I just love the family feeling from all the staff.always helpful.mrs.sabra & travis is only a phone call away when help is needed.
Very Good Customer Service ! The cylinder fills are quickly done ✔️
I had an issue with my billing. Nathan from the Mount Olive office investigated it and call me back the same day with the answer I was looking for.
Ormond’s Energy preformed great service in a timely manner. We would highly recommend them.
Was told a year ago I would get a tank called back a few months after they said I was on the waiting list called today they knew nothing about me and wanted me to fill out a new application going with another company terrible customer service
I enjoyed the experience of having technicians atom and Virgil they were knowledgeable and helped get my heat cut on thank you
Would definitely recommend Ormonds Energy. They were very efficient and helpful. Great service, and just an all around wonderful experience.
They were very professional and kind. I would recommend them.
I can’t give this company enough stars. They have been excellent and fast and we will always use this company also Travis was a excellent technician as well as Virgil
It’s been several weeks since I’ve first scheduled our gas hook up. Every several days I call them about the status and the employee responds with the same comment “ strange, you show in the system not sure why we haven’t scheduled yet.” Would appreciate a clear answer.
We are told to call when our gas gets down to 25 percent. I called and bought gas when it was at 25 percent three days ago. This morning they came and filled my neighbors tank but not mine. Makes no sense. Sorry but this is the second time …
Great company to deal with on time delivery and service. I had a gas leak in my tank after hours and they sent a repair man right over to replace my tank I was very impressed. Great customer service been dealing with them for years. Shovine McGinnis
Thank you Mr Ormond, thank you Eddy, and thank you Tony for making things right. I purchased a set of gas logs from Ormond’s Energy last winter. I had a problem with the burner portion of the logs. Ormond’s didn’t make the logs, and we …
Great family that is community focused and willing to do what it takes to help you. I highly recommend Ormond Energy. I bought my Wilmington Grill several years ago and they delivered and piped into my natural gas.
I love it when I call and they ask well who did you talk to? I replied they don’t say their name when they answer just as you didn’t. She replies I don’t say my name either and laughs. Yet the first question is who did you speak to and I …
Told to apply online. Took over 30 days to process application. Requested to pay in advance for propane account since I didn’t qualify for credit. Told 2 weeks later after me always calling that they don’t have COD or prepay accounts. Poor communication & customer service. -5 ☆
Still waiting on gas. I have spoken to three different people, three different days when I have called. They all told me three different things. I’m very frustrated! Its been extremely cold these few days. I have a son and I’m pregnant. …
Within about thirty minutes of calling, Travis was here to check out the smell of gas and hissing around the tank. He was very helpful and replaced the regulator.
Unfortunately I have tried to set up an account for 3 months with this office. I completely understand tank shortages but I was given the run around & voicemail on several occasions when trying to set up a new prepaid account. Jay was …
I can say personally that dealing with Ormond Energy has been nothing but great!! I have never had any problems setting up the account and all the customer service reps have been great!! I had let my tank run down below 5 percent called on Thursday and delivered on Friday morning!! Thanks to all!!
Had a great experience with “Travis”, this morning!! He was so patient with me and explained everything as he worked!!
In our world today, we NEED more Travis’s!!
Thank you buddy!!
Not a happy person. I went outside to do yard work and my gas tank is gone. So I called and yelp they had picked up my tank for lack of usage. Well last year 3/22/17 I had told the girl that I wanted the name on my Father’s account changed …
Travis was amazing. He explained everything thoroughly and made sure I knew how everything worked with my new heater. He needs a raise.
As customers, we are keenly aware of business requirements and I have much respect for Ormond’s business platform. On 11-23-19, my wife and I visited Ormond Energy in Princeton, NC to arrange propane service for our home In Angier, NC. …
Was promised to deliver gas every 3 weeks ended up every 6 to 8 weeks when tank was at 30 0/0 or less. Was told cheaper price if I did monthly route instead of calling. First visit gas was 1.70ish next was over 2.00 b4 election wonder what next tank will cost….
Travis and Josh did a wonderful job installing my gas stove. They were on time and very knowledgeable. They did a great job.
Had a gas dryer hooked up today and Travis at Ormond Energy did a great job. The office staff is always very helpful as well.
Travis is wonderful!!! He was very respectful, polite and knowledgeable. He showed us how to do everything and was patient and kind with us. He deserves a Christmas bonus and a raise.
Travis Mills was great. He came out, was totally professional, helped us get an old tank removed and a new one set in place. Everything went smoothly and he was just extremely helpful and so friendly.
Technician Travis came out to do a pressure test on my gas lines today. He was very patient and explained what he was doing well. He was very polite as well.
Travis and Adam came to my home yesterday and installed our gas logs along with the tank. They were very professional and explained everything to me as they went. I couldn’t have asked for a better installation team!!! Thank you so much.
We had a new set of gas logs installed today by Travis of Ormond Energy. He arrived as scheduled and brought all necessary tools. He was neat and clean and did not make a mess. He explained details about the use of the logs including safety …
Travis was very thorough in figuring out the issue with my gas logs. He shared some good tips with me that will save me money in the maintenance of my unit. I appreciate him doing that very much.
Travis came out today to put in a new line for us. Not knowing exactly what he needed he didn’t seem to mind going back to get the right equipment. Someone came back with him to reset the old tank. Travis did a very good job. Was pleasant and friendly. Thank you for such good service Travis.
Travis replace a heater for me today.He was very friendly and polite. I been getting gas from Ormond since you came to Mount Olive. A very satisfy customer.
Travis and Adam came to my home today and installed a gas tank. First they were on time and very professional. They explained everything to me and answered all of my questions. I even stood and watched and they didn’t have a problem with …
Travis came to set our tank today. He was very polite and answered all my questions.I know it is a very busy time of year but he did not rush and made sure I was satisfied before he left. He also came inside to show me how to light the …
I have had several issues with my fireplace which included having to purchase two different sets of logs. The tech, Adam, came out several times and helped me through all the issues. He was personable, polite, and extremely patient with me …
I contacted Ormond Energy to schedule a tank delivery and set up for my fireplace. After several weeks of waiting for a tank, it was finally delivered by Travis and Adam. They couldn’t get the fireplace working that day because of where I …
Travis came out to help us install a conversion kit on our new stove. He did an excellent job, was friendly the entire time, and was kind enough to give us some tips as new gas stove owners. …
I needed a tank for the upcoming winter for my new house. I needed to have this tank installed in a different location than what the builder stubbed me for. I called and spoke with a lady who gave me a verbal quote of around $500 to perform …
This office is super friendly and informative. Although I reside in a different town, I prefer to call the Princeton office for any questions or refills. First time living in a propane heated home and the first month was super stressful, …
I’ve had Ormond’s service for 5 years and every encounter has been positive. I recently requested they come to move my 500 gallon propane tank to a new location. Jay answered all my questions, Jim showed up right on time and moved the …
Ormond has been our propane provider for a couple of years now, and has always been on-the-spot with our deliveries, ensuring we never run out. We just had a new set of gas logs installed by Travis, and he did an excellent job. He was quick, polite, and took the time to explain how everything worked.
Thank you to Travis ( technician) who came and ran the gas line to my new range. He was kind, curious, and did his job effectively. In a world where it’s hard to find great help, you have an outstanding employee. Treat him accordingly.